application.axisbank.co.in
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121.243.50.156
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Submitted URL: http://axis.bankadda.net/link/load_new/?uid=6287404a751ed06cab8b4a82-62875ff54d47d55b2ddac737-62875259751ed0450f8b4ae5&ur...
Effective URL: https://application.axisbank.co.in/webforms/axis-support/index.aspx
Submission: On May 20 via manual from NL — Scanned from NL
Effective URL: https://application.axisbank.co.in/webforms/axis-support/index.aspx
Submission: On May 20 via manual from NL — Scanned from NL
Form analysis 1 forms found in the DOM
POST ./index.aspx
<form method="post" action="./index.aspx" onsubmit="javascript:return WebForm_OnSubmit();" id="form1" autocomplete="off">
<div class="aspNetHidden">
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<input type="hidden" name="__EVENTARGUMENT" id="__EVENTARGUMENT" value="">
<input type="hidden" name="__VIEWSTATE" id="__VIEWSTATE"
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ChatClick: function(pkProductId, SubProductId, IssueId, succeededCallback, failedCallback, userContext) {
return this._invoke(this._get_path(), 'ChatClick', false, {
pkProductId: pkProductId,
SubProductId: SubProductId,
IssueId: IssueId
}, succeededCallback, failedCallback, userContext);
},
AgentChatClick: function(pkProductId, SubProductId, IssueId, SubIssueId, succeededCallback, failedCallback, userContext) {
return this._invoke(this._get_path(), 'AgentChatClick', false, {
pkProductId: pkProductId,
SubProductId: SubProductId,
IssueId: IssueId,
SubIssueId: SubIssueId
}, succeededCallback, failedCallback, userContext);
},
EmailClick: function(pkProductId, SubProductId, IssueId, succeededCallback, failedCallback, userContext) {
return this._invoke(this._get_path(), 'EmailClick', false, {
pkProductId: pkProductId,
SubProductId: SubProductId,
IssueId: IssueId
}, succeededCallback, failedCallback, userContext);
},
AgentEmailClick: function(pkProductId, SubProductId, IssueId, SubIssueId, succeededCallback, failedCallback, userContext) {
return this._invoke(this._get_path(), 'AgentEmailClick', false, {
pkProductId: pkProductId,
SubProductId: SubProductId,
IssueId: IssueId,
SubIssueId: SubIssueId
}, succeededCallback, failedCallback, userContext);
},
AgentSpeakClick: function(pkProductId, SubProductId, IssueId, SubIssueId, succeededCallback, failedCallback, userContext) {
return this._invoke(this._get_path(), 'AgentSpeakClick', false, {
pkProductId: pkProductId,
SubProductId: SubProductId,
IssueId: IssueId,
SubIssueId: SubIssueId
}, succeededCallback, failedCallback, userContext);
},
RedirectToSubIssue: function(subIssue, succeededCallback, failedCallback, userContext) {
return this._invoke(this._get_path(), 'RedirectToSubIssue', false, {
subIssue: subIssue
}, succeededCallback, failedCallback, userContext);
}
}
PageMethods.registerClass('PageMethods', Sys.Net.WebServiceProxy);
PageMethods._staticInstance = new PageMethods();
PageMethods.set_path = function(value) {
PageMethods._staticInstance.set_path(value);
}
PageMethods.get_path = function() {
return PageMethods._staticInstance.get_path();
}
PageMethods.set_timeout = function(value) {
PageMethods._staticInstance.set_timeout(value);
}
PageMethods.get_timeout = function() {
return PageMethods._staticInstance.get_timeout();
}
PageMethods.set_defaultUserContext = function(value) {
PageMethods._staticInstance.set_defaultUserContext(value);
}
PageMethods.get_defaultUserContext = function() {
return PageMethods._staticInstance.get_defaultUserContext();
}
PageMethods.set_defaultSucceededCallback = function(value) {
PageMethods._staticInstance.set_defaultSucceededCallback(value);
}
PageMethods.get_defaultSucceededCallback = function() {
return PageMethods._staticInstance.get_defaultSucceededCallback();
}
PageMethods.set_defaultFailedCallback = function(value) {
PageMethods._staticInstance.set_defaultFailedCallback(value);
}
PageMethods.get_defaultFailedCallback = function() {
return PageMethods._staticInstance.get_defaultFailedCallback();
}
PageMethods.set_enableJsonp = function(value) {
PageMethods._staticInstance.set_enableJsonp(value);
}
PageMethods.get_enableJsonp = function() {
return PageMethods._staticInstance.get_enableJsonp();
}
PageMethods.set_jsonpCallbackParameter = function(value) {
PageMethods._staticInstance.set_jsonpCallbackParameter(value);
}
PageMethods.get_jsonpCallbackParameter = function() {
return PageMethods._staticInstance.get_jsonpCallbackParameter();
}
PageMethods.set_path("index.aspx");
PageMethods.GetsubProduct = function(pkProductId, SubProductId, IssueId, SubIssueId, onSuccess, onFailed, userContext) {
PageMethods._staticInstance.GetsubProduct(pkProductId, SubProductId, IssueId, SubIssueId, onSuccess, onFailed, userContext);
}
PageMethods.GetsubProductChatEmail = function(pkProductId, SubProductId, IssueId, SubIssueId, onSuccess, onFailed, userContext) {
PageMethods._staticInstance.GetsubProductChatEmail(pkProductId, SubProductId, IssueId, SubIssueId, onSuccess, onFailed, userContext);
}
PageMethods.GetsubProductForChat = function(pkProductId, SubProductId, IssueId, SubIssueId, onSuccess, onFailed, userContext) {
PageMethods._staticInstance.GetsubProductForChat(pkProductId, SubProductId, IssueId, SubIssueId, onSuccess, onFailed, userContext);
}
PageMethods.GetsubProductForEmail = function(pkProductId, SubProductId, IssueId, SubIssueId, onSuccess, onFailed, userContext) {
PageMethods._staticInstance.GetsubProductForEmail(pkProductId, SubProductId, IssueId, SubIssueId, onSuccess, onFailed, userContext);
}
PageMethods.GetsubProductForSpeak = function(pkProductId, SubProductId, IssueId, SubIssueId, onSuccess, onFailed, userContext) {
PageMethods._staticInstance.GetsubProductForSpeak(pkProductId, SubProductId, IssueId, SubIssueId, onSuccess, onFailed, userContext);
}
PageMethods.GetissuenotsubproductChatEmail = function(pkProductId, onSuccess, onFailed, userContext) {
PageMethods._staticInstance.GetissuenotsubproductChatEmail(pkProductId, onSuccess, onFailed, userContext);
}
PageMethods.GetIssueifnotsubproductChat = function(pkProductId, onSuccess, onFailed, userContext) {
PageMethods._staticInstance.GetIssueifnotsubproductChat(pkProductId, onSuccess, onFailed, userContext);
}
PageMethods.GetIssueifnotsubproductEmail = function(pkProductId, onSuccess, onFailed, userContext) {
PageMethods._staticInstance.GetIssueifnotsubproductEmail(pkProductId, onSuccess, onFailed, userContext);
}
PageMethods.GetIssueifnotsubproductSpeak = function(pkProductId, onSuccess, onFailed, userContext) {
PageMethods._staticInstance.GetIssueifnotsubproductSpeak(pkProductId, onSuccess, onFailed, userContext);
}
PageMethods.Getissuenotsubproduct = function(pkProductId, onSuccess, onFailed, userContext) {
PageMethods._staticInstance.Getissuenotsubproduct(pkProductId, onSuccess, onFailed, userContext);
}
PageMethods.SearchCustomers = function(prefixText, count, onSuccess, onFailed, userContext) {
PageMethods._staticInstance.SearchCustomers(prefixText, count, onSuccess, onFailed, userContext);
}
PageMethods.RedirectToIssue = function(SubIssueId, onSuccess, onFailed, userContext) {
PageMethods._staticInstance.RedirectToIssue(SubIssueId, onSuccess, onFailed, userContext);
}
PageMethods.ButtonEnableChatEmail = function(pkProductId, SubProductId, IssueId, onSuccess, onFailed, userContext) {
PageMethods._staticInstance.ButtonEnableChatEmail(pkProductId, SubProductId, IssueId, onSuccess, onFailed, userContext);
}
PageMethods.ChatClick = function(pkProductId, SubProductId, IssueId, onSuccess, onFailed, userContext) {
PageMethods._staticInstance.ChatClick(pkProductId, SubProductId, IssueId, onSuccess, onFailed, userContext);
}
PageMethods.AgentChatClick = function(pkProductId, SubProductId, IssueId, SubIssueId, onSuccess, onFailed, userContext) {
PageMethods._staticInstance.AgentChatClick(pkProductId, SubProductId, IssueId, SubIssueId, onSuccess, onFailed, userContext);
}
PageMethods.EmailClick = function(pkProductId, SubProductId, IssueId, onSuccess, onFailed, userContext) {
PageMethods._staticInstance.EmailClick(pkProductId, SubProductId, IssueId, onSuccess, onFailed, userContext);
}
PageMethods.AgentEmailClick = function(pkProductId, SubProductId, IssueId, SubIssueId, onSuccess, onFailed, userContext) {
PageMethods._staticInstance.AgentEmailClick(pkProductId, SubProductId, IssueId, SubIssueId, onSuccess, onFailed, userContext);
}
PageMethods.AgentSpeakClick = function(pkProductId, SubProductId, IssueId, SubIssueId, onSuccess, onFailed, userContext) {
PageMethods._staticInstance.AgentSpeakClick(pkProductId, SubProductId, IssueId, SubIssueId, onSuccess, onFailed, userContext);
}
PageMethods.RedirectToSubIssue = function(subIssue, onSuccess, onFailed, userContext) {
PageMethods._staticInstance.RedirectToSubIssue(subIssue, onSuccess, onFailed, userContext);
}
function WebForm_OnSubmit() {
if (typeof(ValidatorOnSubmit) == "function" && ValidatorOnSubmit() == false) return false;
return true;
}
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<div class="container">
<div class="header__SkipToMainContent d-flex flex-row justify-content-end align-items-center">
<a href="#header_container" class="pr-3 text-capitalize skip_content">skip <span class="text-lowercase">to</span> main
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<ul class="sizes text-uppercase ml-3">
<select class="Select_language select2-hidden-accessible" data-select2-id="select2-data-126-772s" tabindex="-1" aria-hidden="true">
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<option value="1" data-select2-id="select2-data-129-8upv">English</option>
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role="combobox" aria-haspopup="true" aria-expanded="false" tabindex="0" aria-disabled="false" aria-labelledby="select2-eqgv-container" aria-controls="select2-eqgv-container"><span class="select2-selection__rendered"
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<li><a href="javascript:void(0)" id="f-small" class="f-small zoom ml-2 mr-1">a-</a></li>
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</div>
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src="/WebForms/axis-support/assetsNew/images/axis-aha2.png" alt="Axis Bot"></a>-->
</header>
<!--header section start-->
<!-- navbar part start here -->
<div id="header_container" class="container-fluid d-flex flex-row justify-content-between align-items-end">
<div class="bg-image">
<figure><img src="/WebForms/axis-support/assetsNew/images/bg-axisbank.jpg" alt=""></figure>
</div>
<div class="navbar-container d-flex flex-row justify-content-center align-items-center">
<nav class="navbar navbar-expand-md d-flex flex-row justify-content-center align-items-center">
<a class="navbar-brand" href="https://www.axisbank.com/"><img src="/WebForms/axis-support/assetsNew/images/brand-name.png" alt="Axis Bank"></a>
<button class="navbar-toggler collapsed" type="button" data-toggle="collapse" data-target="#collapsibleNavbar" aria-expanded="false">
<span class="navbar-toggler-icon ham-icon"></span>
<span class="navbar-toggler-icon ham-icon"></span>
<span class="navbar-toggler-icon ham-icon"></span>
</button>
<div class="collapse navbar-collapse" id="collapsibleNavbar">
<ul class="navbar-nav navigation-nav text-capitalize d-flex flex-row align-items-center">
<li class="nav-item">
<a class="nav-link" href="javascript:void(0)">insta services</a>
</li>
<li class="nav-item">
<a class="nav-link " href="javascript:void(0)">queries & requests</a>
</li>
<li class="nav-item">
<a class="nav-link " onclick="createPopupWin('https://mobiapp.axisbank.co.in/SRStatus/AxisSRTracker/GetSRStatus','bjhb',1093,600)" href="#">Service Request Status
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</ul>
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</nav>
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<ul class="nav-container d-flex justify-content-around align-items-center">
<li class="nav-item icon_spacing">
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</li>
<li class="dropdown_wrap">
<a href="javascript:void(0)" class="dropdownServiceButton text-capitalize mob">insta
<span>services</span></a>
<div id="serviceDropdown" class="serviceDropdown dropdown-menu accordion" aria-labelledby="dropdownServiceButton">
<div class="close_service">
<span class="icon-close"></span>
</div>
<div class="owl-carousel owl-theme d-flex owl-loaded owl-drag">
<div class="owl-stage-outer">
<div class="owl-stage" style="transform: translate3d(0px, 0px, 0px); transition: all 0s ease 0s;">
<div class="owl-item">
<div class="items">
<a href="javascript:void(0)" id="headingOne" class="services_card card d-flex flex-column" data-toggle="collapse" data-target="#collapseOne" aria-expanded="true" aria-controls="collapseOne">
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<span class="services_link ">Block Your
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<div id="collapseOne" class="collapse sub_services mob_sub_services" aria-labelledby="headingOne" data-parent="#serviceDropdown">
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Block Debit Card
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Block Credit Card
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<div class="items">
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<g id="tax" style="isolation: isolate">
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<path id="Path_5078" data-name="Path 5078" d="M140.386,266.875l-8.54-8.539-1.006,1.006,8.539,8.54Zm0,0" transform="translate(-119.245 -235.356)" fill="#97144d"></path>
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</g>
</svg>
</span>
<span class="services_link">Loan Services
</span>
</a>
</div>
</div>
</div>
</div>
<div class="owl-nav disabled"><button type="button" role="presentation" class="owl-prev disabled"><span aria-label="Previous">‹</span></button><button type="button" role="presentation" class="owl-next disabled"><span
aria-label="Next">›</span></button></div>
<div class="owl-dots disabled"></div>
</div>
<div class="web_sub_services">
<div id="collapseOne" class="sub_services collapse" aria-labelledby="headingOne" data-parent="#serviceDropdown">
<a href="/WebForms/axis-support/Block-dccard.aspx" class="card-body sub_services_link text-uppercase">
block debit card
</a>
<a href="/WebForms/axis-support/Block-cccard.aspx" class="card-body sub_services_link text-uppercase">
block credit card
</a>
</div>
<div id="collapseTwo" class="sub_services collapse" aria-labelledby="headingTwo" data-parent="#serviceDropdown">
<a href="report-fraud.aspx" class="card-body sub_services_link text-uppercase">
report a fraud
</a>
<a href="report-fraud-dispute.aspx" class="card-body sub_services_link text-uppercase">
report a dispute
</a>
</div>
<div id="collapseThree" class="sub_services collapse" aria-labelledby="headingThree" data-parent="#serviceDropdown">
<a href="/WebForms/axis-support/Request-Chequebook.aspx" class="card-body sub_services_link">
CHEQUE BOOK
REQUEST
</a>
</div>
<div id="collapseFour" class="sub_services collapse" aria-labelledby="headingFour" data-parent="#serviceDropdown">
<a href="/WebForms/axis-support/E-statement.aspx" class="card-body sub_services_link text-uppercase">
savings & agri account statement
</a>
<a href="/WebForms/axis-support/CC-statement.aspx" class="card-body sub_services_link text-uppercase">
credit card statement
</a>
</div>
<div id="collapseFive" class="sub_services collapse" aria-labelledby="headingFive" data-parent="#serviceDropdown">
<a class="card-body sub_services_link text-uppercase" href="https://easypay.axisbank.co.in/TaxPay" target="_blank">Pay Taxes</a><a data-toggle="modal" data-target="#UPemail-login-modal" class="card-body sub_services_link text-uppercase UPemail" target="_blank">Update Email ID (Savings Account)</a><a data-toggle="modal" data-target="#UpAdd-login-modal" class="card-body sub_services_link text-uppercase UpAdd" target="_blank">Update Address (Savings Account)</a><a data-toggle="modal" data-target="#GenDebPin-login-modal" class="card-body sub_services_link text-uppercase GenDebPin" target="_blank">Generate Debit Card PIN </a><a data-toggle="modal" data-target="#GenCrePin-login-modal" class="card-body sub_services_link text-uppercase GenCrePin" target="_blank">Generate Credit Card PIN </a><a data-toggle="modal" data-target="#LoanRepSc-login-modal" class="card-body sub_services_link text-uppercase LoanRepSc" target="_blank">Loan Repayment Schedule </a>
</div>
<div id="collapseSeven" class="sub_services collapse" aria-labelledby="headingSeven" data-parent="#serviceDropdown">
<a href="/WebForms/axis-support/LoanAccountStatement.aspx" class="card-body sub_services_link text-capitalize">
LOAN ACCOUNT STATEMENT via EMAIL
</a>
</div>
</div>
</div>
</li>
<li class="dropdown_wrap">
<a href="javascript:void(0)" class="dropdownQueryButton text-capitalize mob">queries &
<span>requests</span></a>
<div id="queryDropdown" class="queryDropdown dropdown-menu" aria-labelledby="dropdownMenuButton">
<div class="close_service">
<span class="icon-close"></span>
</div>
<div class="query_section">
<span class="query_helper">I have a query related to</span>
<span class="sub_dropdown_menu notruncate">
<select name="ctl00$product" id="product" title="Start selection here" class="select2_dropdown query js-states form-control Query_Product select2-hidden-accessible" onchange="GetsubProduct();" tabindex="-1" aria-hidden="true"
data-select2-id="select2-data-product">
<option value="0" data-select2-id="select2-data-54-gzrk">Start selection here</option>
<option value="24">Report A Fraud Or Dispute</option>
<option value="1">Bank Accounts</option>
<option value="23">Cards</option>
<option value="2">Loans</option>
<option value="37">Digital Banking</option>
<option value="34">ATM And Cash Deposit Machines</option>
<option value="14">eDGE Loyalty Points</option>
<option value="33">Deposits</option>
<option value="8">Business Banking Services</option>
<option value="32">Demat Accounts</option>
<option value="18">Remittances</option>
<option value="38">Insurance</option>
<option value="40">Unique Customer Identification Code</option>
<option value="41">Wholesale Banking Services</option>
</select><span class="select2 select2-container select2-container--default" dir="ltr" data-select2-id="select2-data-53-y5gq" style="width: auto;"><span class="selection"><span class="select2-selection select2-selection--single wrap"
role="combobox" aria-haspopup="true" aria-expanded="false" title="Start selection here" tabindex="0" aria-disabled="false" aria-labelledby="select2-product-container" aria-controls="select2-product-container"><span
class="select2-selection__rendered" id="select2-product-container" role="textbox" aria-readonly="true" title="Start selection here">Start selection here</span><span class="select2-selection__arrow"
role="presentation"><b role="presentation"></b></span></span></span><span class="dropdown-wrapper" aria-hidden="true"></span></span>
<span id="reqFavoriteColor" style="color:Red;display:none;">(Required)</span>
</span>
<span class="query_step notruncate show" id="query2_wrap">
<span class="query_helper">specific to</span>
<span class="sub_dropdown_menu">
<select name="ctl00$sub_product" id="sub_product" title="Continue Selecting" class="select2_dropdown query js-states form-control Query_SubProduct select2-hidden-accessible" onchange="GetIssue();" tabindex="-1" aria-hidden="true"
data-select2-id="select2-data-sub_product">
<option selected="selected" value="0" data-select2-id="select2-data-56-ksm1">Continue Selecting</option>
</select><span class="select2 select2-container select2-container--default" dir="ltr" data-select2-id="select2-data-55-wx5b" style="width: auto;"><span class="selection"><span class="select2-selection select2-selection--single wrap"
role="combobox" aria-haspopup="true" aria-expanded="false" title="Continue Selecting" tabindex="0" aria-disabled="false" aria-labelledby="select2-sub_product-container" aria-controls="select2-sub_product-container"><span
class="select2-selection__rendered" id="select2-sub_product-container" role="textbox" aria-readonly="true" title="Continue Selecting">Continue Selecting</span><span class="select2-selection__arrow"
role="presentation"><b role="presentation"></b></span></span></span><span class="dropdown-wrapper" aria-hidden="true"></span></span>
</span>
</span>
<span class="query_step notruncate show" id="query3_wrap">
<span class="query_helper">for which I have an issue</span>
<span class="sub_dropdown_menu">
<select name="ctl00$ddlissue" id="ddlissue" title="Choose your Query" class="select2_dropdown query js-states form-control Query_Issue select2-hidden-accessible" onchange="GetsubIssue();" tabindex="-1" aria-hidden="true"
data-select2-id="select2-data-ddlissue">
<option selected="selected" value="0" data-select2-id="select2-data-58-br0q">Choose your Query</option>
</select><span class="select2 select2-container select2-container--default" dir="ltr" data-select2-id="select2-data-57-zzvl" style="width: auto;"><span class="selection"><span class="select2-selection select2-selection--single wrap"
role="combobox" aria-haspopup="true" aria-expanded="false" title="Choose your Query" tabindex="0" aria-disabled="false" aria-labelledby="select2-ddlissue-container" aria-controls="select2-ddlissue-container"><span
class="select2-selection__rendered" id="select2-ddlissue-container" role="textbox" aria-readonly="true" title="Choose your Query">Choose your Query</span><span class="select2-selection__arrow"
role="presentation"><b role="presentation"></b></span></span></span><span class="dropdown-wrapper" aria-hidden="true"></span></span>
<span id="RequiredFieldValidator1" style="color:Red;display:none;">(Required)</span>
</span>
</span>
<span class="query_step notruncate show" id="query4_wrap">
<span class="query_helper">with sub issue</span>
<span class="sub_dropdown_menu">
<select name="ctl00$ddlsubissue" id="ddlsubissue" title="Select Specifics" class="select2_dropdown query js-states form-control Query_SubIssue select2-hidden-accessible" tabindex="-1" aria-hidden="true"
data-select2-id="select2-data-ddlsubissue">
<option selected="selected" value="0" data-select2-id="select2-data-60-9iy3">Select Specifics</option>
</select><span class="select2 select2-container select2-container--default" dir="ltr" data-select2-id="select2-data-59-tjl8" style="width: auto;"><span class="selection"><span class="select2-selection select2-selection--single wrap"
role="combobox" aria-haspopup="true" aria-expanded="false" title="Select Specifics" tabindex="0" aria-disabled="false" aria-labelledby="select2-ddlsubissue-container" aria-controls="select2-ddlsubissue-container"><span
class="select2-selection__rendered" id="select2-ddlsubissue-container" role="textbox" aria-readonly="true" title="Select Specifics">Select Specifics</span><span class="select2-selection__arrow"
role="presentation"><b role="presentation"></b></span></span></span><span class="dropdown-wrapper" aria-hidden="true"></span></span>
<span id="RequiredFieldValidator2" style="color:Red;display:none;">(Required)</span>
</span>
</span>
</div>
<div class="submit_query">
<span id="lblmsg" class="error-message" style="padding-top:20px;display:block"></span>
<a onclick="return redirection();" id="btn_query" tabindex="26" class="submit_query_btn" href="javascript:WebForm_DoPostBackWithOptions(new WebForm_PostBackOptions("ctl00$btn_query", "", true, "r", "", false, true))">Submit</a>
</div>
</div>
</li>
<li class="dropdown_wrap">
<a class="nav-link mob" onclick="createPopupWin('https://mobiapp.axisbank.co.in/SRStatus/AxisSRTracker/GetSRStatus','bjhb',1093,600)" href="#">Service Request Status<span class="blinktext">New</span></a>
</li>
<li class="nav-item icon_spacing">
<a class="nav-link search_icon mob" href="/WebForms/axis-support/search-page.aspx"><span class="icon-search"></span></a>
</li>
</ul>
<!--<div class="queries-resolved d-flex flex-row justify-content-center align-items-end">
<p class="text-capitalize pr-3 mb-0">queries<span class="resolved d-block">resolved</span></p>
<span class="count pr-4">345459</span>
</div>-->
</div>
<!-- navbar part ends here -->
<input type="hidden" name="ctl00$hdnDropdownStatus" id="hdnDropdownStatus">
<div class="credit_modal_2" id="UPemail-login-modal">
<div class="credit_modal_content">
<div class="internet_banking">
<p class="internet_header">You will be redirected to Internet Banking Login Page.</p>
<div class="internet_content">
<span class="d-block follow_bold">Follow the below path to update your email ID: <span class="d-block follow_light"> Click on Services >> Insta Services >> Enter Code received through SMS >> Select Contact >> Click
on Update Email ID >> Enter Email ID >> Update </span>
</span>
</div>
</div>
<div class="confirmation_buttons">
<h3 class="confirm_text UPemail">Do you want to continue?</h3>
<div class="btn_option"><button type="button" onclick="window.open('https://retail.axisbank.co.in');" class="confirm_btn internet_banking_btn_open_email text-capitalize" data-dismiss="modal">Yes</button><button type="button"
class="confirm_btn internet_banking_btn_close text-capitalize" data-dismiss="modal">No</button></div>
</div>
</div>
</div><!-- br-->
<div class="credit_modal_2" id="UpAdd-login-modal">
<div class="credit_modal_content">
<div class="internet_banking">
<p class="internet_header">You will be redirected to Internet Banking Login Page.</p>
<div class="internet_content">
<span class="d-block follow_bold">Follow the below path to update your address: <span class="d-block follow_light"> Click on Services >> Insta Services >> Enter Code received through SMS >> Select Contact >> Click on
Update Address >> Enter Address >> Update </span>
</span>
</div>
</div>
<div class="confirmation_buttons">
<h3 class="confirm_text UpAdd">Do you want to continue?</h3>
<div class="btn_option"><button type="button" onclick="window.open('https://retail.axisbank.co.in');" class="confirm_btn internet_banking_btn_open_email text-capitalize" data-dismiss="modal">Yes</button><button type="button"
class="confirm_btn internet_banking_btn_close text-capitalize" data-dismiss="modal">No</button></div>
</div>
</div>
</div><!-- br-->
<div class="credit_modal_2" id="GenDebPin-login-modal">
<div class="credit_modal_content">
<div class="internet_banking">
<p class="internet_header">You will be redirected to Internet Banking Login Page.</p>
<div class="internet_content">
<span class="d-block follow_bold">Follow the below path to update your Debit Card PIN: <span class="d-block follow_light"> Click on Accounts >> My Debit Cards >> Click on More Services >> Select Set Debit Card PIN >>
Enter New PIN & Expiry Date >> Enter Netsecure Code </span>
</span>
</div>
</div>
<div class="confirmation_buttons">
<h3 class="confirm_text GenDebPin">Do you want to continue?</h3>
<div class="btn_option"><button type="button" onclick="window.open('https://retail.axisbank.co.in');" class="confirm_btn internet_banking_btn_open_email text-capitalize" data-dismiss="modal">Yes</button><button type="button"
class="confirm_btn internet_banking_btn_close text-capitalize" data-dismiss="modal">No</button></div>
</div>
</div>
</div><!-- br-->
<div class="credit_modal_2" id="GenCrePin-login-modal">
<div class="credit_modal_content">
<div class="internet_banking">
<p class="internet_header">You will be redirected to Internet Banking Login Page.</p>
<div class="internet_content">
<span class="d-block follow_bold">Follow the below path to update your Credit Card PIN: <span class="d-block follow_light"> Click on 3 bar menu >> Services & Support >> Credit Cards : Set / Reset PIN >> Send OTP
>> Enter OTP >> Enter New PIN >> Confirm New PIN >> Click Set PIN >> Enter mPIN >> PIN will be changed </span>
</span>
</div>
</div>
<div class="confirmation_buttons">
<h3 class="confirm_text GenCrePin">Do you want to continue?</h3>
<div class="btn_option"><button type="button" onclick="window.open('https://retail.axisbank.co.in');" class="confirm_btn internet_banking_btn_open_email text-capitalize" data-dismiss="modal">Yes</button><button type="button"
class="confirm_btn internet_banking_btn_close text-capitalize" data-dismiss="modal">No</button></div>
</div>
</div>
</div><!-- br-->
<div class="credit_modal_2" id="LoanRepSc-login-modal">
<div class="credit_modal_content">
<div class="internet_banking">
<p class="internet_header">You will be redirected to Internet Banking Login Page.</p>
<div class="internet_content">
<span class="d-block follow_bold">Follow the below path to update your Repayment Schedule: <span class="d-block follow_light"> Home Page >> Click on Accounts >> Click on Loans >> Select Loan Account No.>> Select
‘View Repayment Schedule’ </span>
</span>
</div>
</div>
<div class="confirmation_buttons">
<h3 class="confirm_text LoanRepSc">Do you want to continue?</h3>
<div class="btn_option"><button type="button" onclick="window.open('https://retail.axisbank.co.in');" class="confirm_btn internet_banking_btn_open_email text-capitalize" data-dismiss="modal">Yes</button><button type="button"
class="confirm_btn internet_banking_btn_close text-capitalize" data-dismiss="modal">No</button></div>
</div>
</div>
</div><!-- br-->
<script src="/WebForms/axis-support/assetsNew/css/jquery.js"></script>
<link href="/WebForms/axis-support/assetsNew/css/chatboat.css" rel="stylesheet" type="text/css">
<script src="/WebForms/axis-support/assetsNew/js/chatboat.js" type="text/javascript"></script>
<script type="text/javascript">
$(document).ready(function() {
$('.settlement_links').click(function() {
$(".settlementinfo_links").show();
//document.getElementById('productpopupBody').style.display='block';
});
});
function touchpointClick() {
$("#popup_touchpoint").modal('show');
}
function touchpointClose() {
$("#popup_touchpoint").modal('hide');
}
</script>
<div id="ContentPlaceHolder1_product1_updatepanel2">
<!--main section start-->
<main>
<!-- Axis bank support section starts -->
<div class="axis-bank-support d-flex flex-row justify-content-between align-items-start">
<div class="customer-support">
<div class="customer-queries">
<p class="text-capitalize">
<span class="d-block axis-support">axis bank customer <span class="d-block"> support</span></span>
<span class="axis_open_msg"> now <span class="axis_inner_open">Dil se open</span></span>
</p>
</div>
<div class="form-group">
<input name="ctl00$ContentPlaceHolder1$product1$txtSearch" type="text" id="txtSearch" class="form-control result" placeholder="How can we help you ?">
<div id="listPlacement" class="search_val_item" style="height:100px; overflow-y:scroll;padding-left:12px;"></div>
<div class="icon-input">
<span type="button" id="searchVoice" class="searchVoice icon-microphone search_icon"></span>
<span type="button" id="searchClear" class="searchClear icon-close search_close_icon"></span>
<input type="image" name="ctl00$ContentPlaceHolder1$product1$btn_search" id="btn_search" class="icon-search search_icon" src="images/search.svg">
</div>
</div>
<div class="frequent-questions">
<p class="text-capitalize">frequently asked questions</p>
<a href="https://application.axisbank.co.in/webforms/axis-support/sub-issues/Cards-Credit-limitenhancement-2.aspx" class="border pt-1 pb-1 pl-2 pr-2 ">Doc req to increase credit limit</a>
<a href="https://application.axisbank.co.in/webforms/axis-support/sub-issues/Cards-Credit-limitenhancement-1.aspx
" class="border pt-1 pb-1 pl-2 pr-2 ">Eligibility criteria to increase credit limit</a>
<a href="https://application.axisbank.co.in/webforms/axis-support/sub-issues/FND-Fraud-ccdcsa-4.aspx" class="border pt-1 pb-1 pl-2 pr-2 ">How do I report a fraudulent transaction</a>
</div>
<div class="latest__announcements mobile_view">
<div class="container">
<h3 class="latest_heading">Latest Announcements</h3>
<div class="owl-carousel owl-theme d-flex justify-content-center owl-loaded owl-drag">
<!--<div class="items">
<div class="card ">
<p class="card-content">Due to a planned system upgrade activity, loan services will be unavailable from 5 am on 14-05-2022 to 8 am on 16-05-2022. We regret any inconvenience.
</p>
</div>
</div> -->
<!-- Start By Yogesh on 5/03/2022-->
<!-- End By Yogesh on 5/03/2022-->
<div class="owl-stage-outer">
<div class="owl-stage" style="transform: translate3d(0px, 0px, 0px); transition: all 0s ease 0s;">
<div class="owl-item">
<div class="items">
<div class="card ">
<p class="card-content">For <b>Axis Direct Demat</b> account related queries please write to dphelp@axisdirect.in </p>
</div>
</div>
</div>
<div class="owl-item">
<div class="items">
<div class="card">
<p class="card-content">ऐक्सिस बैंक का सपोर्ट पेज, अब हिन्दी में भी उपलब्ध। अब सेवाएं आपकी अपनी भाषा में। </p>
</div>
</div>
</div>
<div class="owl-item">
<div class="items">
<div class="card">
<p class="card-content">Real time tracking of your Service Request 24*7 via AXIS SUPPORT.
<a href="#" onclick="createPopupWin('https://mobiapp.axisbank.co.in/SRStatus/AxisSRTracker/GetSRStatus','bjhb',1093,600)">Click here</a> for the status of your Service Request. </p>
</div>
</div>
</div>
<div class="owl-item">
<div class="items">
<div class="card ">
<p class="card-content">NRI chat is now available 24x7. Please click on the queries & request to chat with NRI officers. </p>
</div>
</div>
</div>
<div class="owl-item">
<div class="items">
<div class="card">
<p class="card-content">Axis Bank launches a service initiative, Banking Dhyaan Se.
<a href="https://application.axisbank.co.in/webforms/axis-support/sub-issues/FND-Fraud-FAI.aspx?utm_source=supportsection&utm_medium=website&utm_campaign=fraud-awareness">Click here</a> to read the Fraud Awareness
Booklet. </p>
</div>
</div>
</div>
<div class="owl-item">
<div class="items">
<div class="card ">
<p class="card-content">Need to contact us? Explore multiple <a href="#" onclick="touchpointClick()">touch points</a> as per your requirement & convenience. </p>
</div>
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<div class="owl-nav disabled"><button type="button" role="presentation" class="owl-prev"><span aria-label="Previous">‹</span></button><button type="button" role="presentation" class="owl-next"><span aria-label="Next">›</span></button>
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class="owl-dot"><span></span></button><button role="button" class="owl-dot"><span></span></button><button role="button" class="owl-dot"><span></span></button></div>
</div>
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<div class="wfh__images">
<div class="owl-carousel owl-theme d-flex justify-content-center owl-loaded owl-drag">
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<div class="owl-stage" style="transform: translate3d(-1548px, 0px, 0px); transition: all 0s ease 0s; width: 4644px;">
<div class="owl-item cloned" style="width: 764px; margin-right: 10px;">
<div class="items">
<div class="card">
<figure><img src="/WebForms/axis-support/assetsNew/images/wfh2.png" class="mx-auto d-block" alt="logo"></figure>
</div>
</div>
</div>
<div class="owl-item cloned" style="width: 764px; margin-right: 10px;">
<div class="items">
<div class="card">
<figure><img src="/WebForms/axis-support/assetsNew/images/wfh1.png" class="mx-auto d-block" alt="logo"></figure>
</div>
</div>
</div>
<div class="owl-item active" style="width: 764px; margin-right: 10px;">
<div class="items">
<div class="card">
<figure><img src="/WebForms/axis-support/assetsNew/images/wfh2.png" class="mx-auto d-block" alt="logo"></figure>
</div>
</div>
</div>
<div class="owl-item" style="width: 764px; margin-right: 10px;">
<div class="items">
<div class="card">
<figure><img src="/WebForms/axis-support/assetsNew/images/wfh1.png" class="mx-auto d-block" alt="logo"></figure>
</div>
</div>
</div>
<div class="owl-item cloned" style="width: 764px; margin-right: 10px;">
<div class="items">
<div class="card">
<figure><img src="/WebForms/axis-support/assetsNew/images/wfh2.png" class="mx-auto d-block" alt="logo"></figure>
</div>
</div>
</div>
<div class="owl-item cloned" style="width: 764px; margin-right: 10px;">
<div class="items">
<div class="card">
<figure><img src="/WebForms/axis-support/assetsNew/images/wfh1.png" class="mx-auto d-block" alt="logo"></figure>
</div>
</div>
</div>
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<div class="owl-nav disabled"><button type="button" role="presentation" class="owl-prev"><span aria-label="Previous">‹</span></button><button type="button" role="presentation" class="owl-next"><span aria-label="Next">›</span></button>
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<div class="owl-dots disabled"></div>
</div>
</div>
<div class="latest__announcements">
<div class="container">
<h3 class="latest_heading">Latest Announcements</h3>
<div class="owl-carousel owl-theme d-flex justify-content-center owl-loaded owl-drag">
<!--<div class="items">
<div class="card ">
<p class="card-content">Due to a maintenance activity, our Email and Chat services will not be available on Thursday 5th May'22, 11:00 PM to 03.00 AM(IST). During this time, please use our other digital channels.
</p>
</div>
</div>-->
<!-- Start By Yogesh on 5/03/2022-->
<!-- End By Yogesh on 5/03/2022-->
<div class="owl-stage-outer">
<div class="owl-stage" style="transform: translate3d(-701px, 0px, 0px); transition: all 0s ease 0s; width: 2806px;">
<div class="owl-item cloned" style="width: 223.766px; margin-right: 10px;">
<div class="items">
<div class="card">
<p class="card-content">NRI chat is now available 24x7. Please click on the queries & request to chat with NRI officers. </p>
</div>
</div>
</div>
<div class="owl-item cloned" style="width: 223.766px; margin-right: 10px;">
<div class="items">
<div class="card">
<p class="card-content">Axis Bank launches a service initiative, Banking Dhyaan Se.
<a href="https://application.axisbank.co.in/webforms/axis-support/sub-issues/FND-Fraud-FAI.aspx?utm_source=supportsection&utm_medium=website&utm_campaign=fraud-awareness">Click here</a> to read the Fraud Awareness
Booklet. </p>
</div>
</div>
</div>
<div class="owl-item cloned" style="width: 223.766px; margin-right: 10px;">
<div class="items">
<div class="card">
<p class="card-content">Need to contact us? Explore multiple <a href="#" onclick="touchpointClick()">touch points</a> as per your requirement & convenience. </p>
</div>
</div>
</div>
<div class="owl-item active" style="width: 223.766px; margin-right: 10px;">
<div class="items">
<div class="card ">
<p class="card-content">For <b>Axis Direct Demat</b> account related queries please write to dphelp@axisdirect.in </p>
</div>
</div>
</div>
<div class="owl-item" style="width: 223.766px; margin-right: 10px;">
<div class="items">
<div class="card">
<p class="card-content">ऐक्सिस बैंक का सपोर्ट पेज, अब हिन्दी में भी उपलब्ध। अब सेवाएं आपकी अपनी भाषा में। </p>
</div>
</div>
</div>
<div class="owl-item" style="width: 223.766px; margin-right: 10px;">
<div class="items">
<div class="card">
<p class="card-content">Real time tracking of your Service Request 24*7 via AXIS SUPPORT. <a href="#" onclick="createPopupWin('https://mobiapp.axisbank.co.in/SRStatus/AxisSRTracker/GetSRStatus','bjhb',1093,600)">Click here</a>
for the status of your Service Request. </p>
</div>
</div>
</div>
<div class="owl-item" style="width: 223.766px; margin-right: 10px;">
<div class="items">
<div class="card">
<p class="card-content">NRI chat is now available 24x7. Please click on the queries & request to chat with NRI officers. </p>
</div>
</div>
</div>
<div class="owl-item" style="width: 223.766px; margin-right: 10px;">
<div class="items">
<div class="card">
<p class="card-content">Axis Bank launches a service initiative, Banking Dhyaan Se.
<a href="https://application.axisbank.co.in/webforms/axis-support/sub-issues/FND-Fraud-FAI.aspx?utm_source=supportsection&utm_medium=website&utm_campaign=fraud-awareness">Click here</a> to read the Fraud Awareness
Booklet. </p>
</div>
</div>
</div>
<div class="owl-item" style="width: 223.766px; margin-right: 10px;">
<div class="items">
<div class="card">
<p class="card-content">Need to contact us? Explore multiple <a href="#" onclick="touchpointClick()">touch points</a> as per your requirement & convenience. </p>
</div>
</div>
</div>
<div class="owl-item cloned" style="width: 223.766px; margin-right: 10px;">
<div class="items">
<div class="card ">
<p class="card-content">For <b>Axis Direct Demat</b> account related queries please write to dphelp@axisdirect.in </p>
</div>
</div>
</div>
<div class="owl-item cloned" style="width: 223.766px; margin-right: 10px;">
<div class="items">
<div class="card">
<p class="card-content">ऐक्सिस बैंक का सपोर्ट पेज, अब हिन्दी में भी उपलब्ध। अब सेवाएं आपकी अपनी भाषा में। </p>
</div>
</div>
</div>
<div class="owl-item cloned" style="width: 223.766px; margin-right: 10px;">
<div class="items">
<div class="card">
<p class="card-content">Real time tracking of your Service Request 24*7 via AXIS SUPPORT. <a href="#" onclick="createPopupWin('https://mobiapp.axisbank.co.in/SRStatus/AxisSRTracker/GetSRStatus','bjhb',1093,600)">Click here</a>
for the status of your Service Request. </p>
</div>
</div>
</div>
</div>
</div>
<div class="owl-nav disabled"><button type="button" role="presentation" class="owl-prev"><span aria-label="Previous">‹</span></button><button type="button" role="presentation" class="owl-next"><span aria-label="Next">›</span></button>
</div>
<div class="owl-dots"><button role="button" class="owl-dot active"><span></span></button><button role="button" class="owl-dot"><span></span></button><button role="button" class="owl-dot"><span></span></button><button role="button"
class="owl-dot"><span></span></button><button role="button" class="owl-dot"><span></span></button><button role="button" class="owl-dot"><span></span></button></div>
</div>
</div>
</div>
</div>
<!-- Axis bank support section ends -->
<!-- axis bank services starts here -->
<div class="container axis__bank__services__container" id="reach_us_container">
<div class="axis__bank__services d-flex flex-row justify-content-between align-items-start pt-2 pb-4">
<div class="reach__us__here">
<div class="tabs">
<a href="#reach_us_container" class="tab pb-3 pt-2 pr-2 pl-2 text-capitalize"><span class="icon-reach-us-here-icon mr-2"></span>reach us <span class="bold">here</span></a>
</div>
<div class="reach__us__here__content text-center text-capitalize d-flex flex-row justify-content-around align-items-center pt-5 pb-5">
<div class="service service-message">
<span class="reach_us_text text-left">reach us<span class="d-block">here</span></span>
</div>
<div class="service reach_us_card d-flex flex-column justify-content-center align-items-center" data-paths="15">
<a href="https://www.axisbank.com/contact-us/locator" id="atm" class="service_content">
<span class="icon-atm icons reach_us_icons"><span></span><span></span><span></span><span></span><span></span><span></span><span></span><span></span><span></span><span></span><span></span><span></span><span></span><span></span><span></span><span class="path1"></span><span class="path2"></span><span class="path3"></span><span class="path4"></span><span class="path5"></span><span class="path6"></span><span class="path7"></span><span class="path8"></span><span class="path9"></span><span class="path10"></span><span class="path11"></span><span class="path12"></span><span class="path13"></span><span class="path14"></span><span class="path15"></span></span>
<span class="service-provided">branch<span class="d-block text-uppercase">/ atm</span></span>
</a>
</div>
<div class="service reach_us_card d-flex flex-column justify-content-center align-items-center" data-paths="10">
<a href="javascript:void(0)" class="service_content chatImgWrapper active" id="openChatBtn">
<span class="icon-instant-chat icons reach_us_icons"><span></span><span></span><span></span><span></span><span></span><span></span><span></span><span></span><span></span><span></span><span class="path1"></span><span class="path2"></span><span class="path3"></span><span class="path4"></span><span class="path5"></span><span class="path6"></span><span class="path7"></span><span class="path8"></span><span class="path9"></span><span class="path10"></span></span>
<span class="service-provided">instant<span class="d-block">chat</span></span>
</a>
</div>
<div class="service reach_us_card d-flex flex-column justify-content-center align-items-center" data-paths="5">
<a href="javascript:void(0)" id="chat_agent" class="chat_agent service_content">
<span class="icon-technical-support icons reach_us_icons"><span></span><span></span><span></span><span></span><span></span><span class="path1"></span><span class="path2"></span><span class="path3"></span><span class="path4"></span><span class="path5"></span></span>
<span class="service-provided">chat<span class="d-block">with agent</span></span>
</a>
</div>
<div class="service reach_us_card d-flex flex-column justify-content-center align-items-center" data-paths="4">
<a href="javascript:void(0)" id="speak_us" class="speak_us service_content">
<span class="icon-speak icons reach_us_icons"><span></span><span></span><span></span><span></span><span class="path1"></span><span class="path2"></span><span class="path3"></span><span class="path4"></span></span>
<span class="service-provided">speak<span class="d-block">with us</span></span>
</a>
</div>
<div class="service reach_us_card d-flex flex-column justify-content-center align-items-center" data-paths="12">
<a href="javascript:void(0)" id="connect_email" class="connect_email service_content">
<span class="icon-email icons reach_us_icons"><span></span><span></span><span></span><span></span><span></span><span></span><span></span><span></span><span></span><span></span><span></span><span></span><span class="path1"></span><span class="path2"></span><span class="path3"></span><span class="path4"></span><span class="path5"></span><span class="path6"></span><span class="path7"></span><span class="path8"></span><span class="path9"></span><span class="path10"></span><span class="path11"></span><span class="path12"></span></span>
<span class="service-provided">connect<span class="d-block">via email</span></span>
</a>
</div>
</div>
</div>
<div class="my__latest_offer yudaAnimation">
<p class="offer_header text-capitalize mb-0">Click To<span class="bold"> Apply</span></p>
<ul class="applynow_content">
<li class="applynow_list">
<a href="https://www.axisbank.com/sr" class="apply_link">
<img src="./assetsNew/images/Credit_Card_Icon_2.gif" alt="Credit Card" class="applynow_img">
<span class="applynow_head">Credit Card</span>
</a>
</li>
<li class="applynow_list">
<a href="/Webforms/axis-support/LoanForms/PersonalLoan.aspx?UTM_SOURCE=WS&UTM_PRODUCT=PersonalLoan" class="apply_link">
<img src="./assetsNew/images/Personal_Loan_Icon.gif" alt="Personal Loan" class="applynow_img">
<span class="applynow_head">Personal Loan</span>
</a>
</li>
<li class="applynow_list">
<a href="/Webforms/axis-support/LoanForms/BusinessLoan.aspx?UTM_SOURCE=WS&UTM_PRODUCT=BusinessLoan" class="apply_link">
<img src="./assetsNew/images/Business_Loan_Icon.gif" alt="Business Loan" class="applynow_img">
<span class="applynow_head">Business Loan</span>
</a>
</li>
<li class="applynow_list">
<a href="/Webforms/axis-support/LoanForms/AutoLoan.aspx?UTM_SOURCE=WS&UTM_PRODUCT=AutoLoan" class="apply_link">
<img src="./assetsNew/images/Auto_Loan_Icon.gif" alt="" class="applynow_img">
<span class="applynow_head">Auto Loan</span>
</a>
</li>
<li class="applynow_list">
<a href="/Webforms/axis-support/LoanForms/EducationLoan.aspx?UTM_SOURCE=WS&UTM_PRODUCT=EducationLoan" class="apply_link">
<img src="./assetsNew/images/Education_Loan_Icon.gif" alt="" class="applynow_img">
<span class="applynow_head">Education Loan</span>
</a>
</li>
<li class="applynow_list apply_link_modal">
<div class="apply_link">
<img src="./assetsNew/images/Home_Loan_Icon.gif" alt="" class="applynow_img">
<span class="applynow_head">Home Loan/LAP</span>
</div>
<div class="text_over_img">
<p class="knowmorenew">Click to avail</p>
<a href="/Webforms/axis-support/LoanForms/HomeLoan.aspx?UTM_SOURCE=WS&UTM_PRODUCT=HomeLoan" class="knowmore_links">Home Loan</a>
<a href="/Webforms/axis-support/LoanForms/LAP.aspx?UTM_SOURCE=WS&UTM_PRODUCT=LAP" class="knowmore_links"> LAP</a>
<!-- <a href="https://www.axisbank.com/sr" class="view_all text-capitalize d-inline-block">Click here</a> -->
</div>
</li>
</ul>
</div>
</div>
</div>
<!-- axis bank services ends here -->
<!-- axis bank complaint section start here -->
<div class="container complaint d-flex flex-row justify-content-between align-items-center">
<div class="raise_complaint">
<p>Do you want to <span class="bold2 d-block">Raise a Complaint?</span></p>
<ul class="complaint_types text-capitalize d-flex flex-column justify-content-center">
<li class="d-flex flex-row align-items-center modal_tab">
<span class="modal_text"><span class="icon-bad-review complaint_icon_modal complaint_icon"></span></span>
<span class="complaint__text"><span class="bold">complaint </span> for the first time</span>
<span class="icon-right-arrow icon_complaint"></span>
</li>
<li class="nodal_modal_tab">
<a href="javascript:void(0)">
<span class="icon-support complaint_icon"></span>
<span class="complaint__text">escalate to <span class="bold"> nodal officer</span></span>
<span class="icon_complaint"><span class="icon-right-arrow"></span></span>
</a>
</li>
<li class="principal_nodal_modal_tab">
<a href="javascript:void(0)">
<span class="icon-justice complaint_icon"></span>
<span class="complaint__text"> escalate to <span class="bold"> principal nodal officer</span></span>
<span class="icon_complaint"><span class="icon-right-arrow"></span></span>
</a>
</li>
</ul>
</div>
<div class="plan_smart text-center">
<h2 class="sub_section_header text-left"><span class="bold2">Plan smarter, </span>stay ahead</h2>
<p class="calculate mb-4 text-left">calculate & plan</p>
<div class="owl-carousel owl-theme d-flex justify-content-center mb-3 owl-loaded owl-drag">
<div class="owl-stage-outer">
<div class="owl-stage" style="transform: translate3d(0px, 0px, 0px); transition: all 0s ease 0s; width: 811px;">
<div class="owl-item active" style="width: 202.649px;">
<div class="items">
<div class="feature_card card">
<a href="https://www.axisbank.com/retail/calculators/home-loan-emi-calculator?cta=homepage-homeloan-emi-calculate-with-ease" target="_blank" class="feature_content d-flex flex-column justify-content-center align-items-center">
<span class="icon-house features"></span>
<span class="text-capitalize text-center">home loan EMI<span class="d-block">calculator</span></span>
</a>
</div>
</div>
</div>
<div class="owl-item active" style="width: 202.649px;">
<div class="items">
<div class="feature_card card">
<a href="https://www.axisbank.com/retail/calculators/emergency-fund-calculator" target="_blank" class="feature_content d-flex flex-column justify-content-center align-items-center">
<span class="icon-fund features"></span>
<span class="text-capitalize text-center">emergency fund<span class="d-block">calculator</span></span>
</a>
</div>
</div>
</div>
<div class="owl-item active" style="width: 202.649px;">
<div class="items">
<div class="feature_card card">
<a href="https://www.axisbank.com/retail/calculators/personal-loan-emi-calculator?cta=homepage-personalloan-emi-calculate-with-ease" target="_blank" class="feature_content d-flex flex-column justify-content-center align-items-center ">
<span class="icon-rupee features"></span>
<span class="text-capitalize text-center">personal loan EMI<span class="d-block">
calculator</span></span>
</a>
</div>
</div>
</div>
<div class="owl-item active" style="width: 202.649px;">
<div class="items">
<div class="feature_card card">
<a href="https://www.axisbank.com/retail/calculators/car-loan-emi-calculator?cta=homepage-carloan-emi-calculate-with-ease" target="_blank" class="feature_content d-flex flex-column justify-content-center align-items-center">
<span class="icon-car features"></span>
<span class="text-capitalize text-center">car loan EMI<span class="d-block"> calculator</span></span>
</a>
</div>
</div>
</div>
</div>
</div>
<div class="owl-nav disabled"><button type="button" role="presentation" class="owl-prev"><span aria-label="Previous">‹</span></button><button type="button" role="presentation" class="owl-next"><span aria-label="Next">›</span></button>
</div>
<div class="owl-dots disabled"></div>
</div>
<a href="https://www.axisbank.com/retail/calculators?cta=homepage-view-all-calculate-with-ease" target="_blank" class="view_all text-center text-capitalize d-inline-block">view all</a>
</div>
</div>
<!-- axis bank complaint section end here -->
<!-- looking for forms section start here -->
<div class="download_here">
<div class="container2">
<div class="download_here_content text-center">
<div class="container">
<h2 class="sub_section_header forms_download text-left">Looking for forms? <span class="highlight">Download here</span></h2>
</div>
<div class="owl-carousel owl-theme d-flex justify-content-center mb-3 owl-loaded owl-drag">
<div class="owl-stage-outer">
<div class="owl-stage" style="transform: translate3d(-1742px, 0px, 0px); transition: all 0.25s ease 0s; width: 5111px; padding-left: 50px; padding-right: 50px;">
<div class="owl-item cloned" style="width: 192.857px; margin-right: 25px;">
<div class="items">
<div class="card download_here_content">
<a href="https://www.axisbank.com/download-forms/business-banking#menuTab" target="_blank" class="download_link d-flex flex-column justify-content-center align-items-center">
<span class="icon-businessBanking features icons"><span class="path1"></span><span class="path2"></span></span>
<span class="text-capitalize text-center download_name">business banking</span>
</a>
</div>
</div>
</div>
<div class="owl-item cloned" style="width: 192.857px; margin-right: 25px;">
<div class="items">
<div class="card download_here_content service" data-paths="11">
<a href="https://www.axisbank.com/download-forms/credit-cards#menuTab" target="_blank" class="download_link d-flex flex-column justify-content-center align-items-center">
<span class="icon-credit features icons"><span></span><span></span><span></span><span></span><span></span><span></span><span></span><span></span><span></span><span></span><span></span><span class="path1"></span><span class="path2"></span><span class="path3"></span><span class="path4"></span><span class="path5"></span><span class="path6"></span><span class="path7"></span><span class="path8"></span><span class="path9"></span><span class="path10"></span><span class="path11"></span></span>
<span class="text-capitalize text-center download_name">credit-cards</span>
</a>
</div>
</div>
</div>
<div class="owl-item cloned" style="width: 192.857px; margin-right: 25px;">
<div class="items">
<div class="card download_here_content service" data-paths="5">
<a href="https://www.axisbank.com/download-forms/loans#menuTab" target="_blank" class="download_link d-flex flex-column justify-content-center align-items-center">
<span class="icon-loan features icons"><span></span><span></span><span></span><span></span><span></span><span class="path1"></span><span class="path2"></span><span class="path3"></span><span class="path4"></span><span class="path5"></span></span>
<span class="text-capitalize text-center download_name">loans</span>
</a>
</div>
</div>
</div>
<div class="owl-item cloned" style="width: 192.857px; margin-right: 25px;">
<div class="items">
<div class="card download_here_content service" data-paths="23">
<a href="https://www.axisbank.com/download-forms/forex#menuTab" target="_blank" class="download_link d-flex flex-column justify-content-center align-items-center py-4">
<span class="icon-forex features icons"><span></span><span></span><span></span><span></span><span></span><span></span><span></span><span></span><span></span><span></span><span></span><span></span><span></span><span></span><span></span><span></span><span></span><span></span><span></span><span></span><span></span><span></span><span></span><span class="path1"></span><span class="path2"></span><span class="path3"></span><span class="path4"></span><span class="path5"></span><span class="path6"></span><span class="path7"></span><span class="path8"></span><span class="path9"></span><span class="path10"></span><span class="path11"></span><span class="path12"></span><span class="path13"></span><span class="path14"></span><span class="path15"></span><span class="path16"></span><span class="path17"></span><span class="path18"></span><span class="path19"></span><span class="path20"></span><span class="path21"></span><span class="path22"></span><span class="path23"></span></span>
<span class="text-capitalize text-center download_name">forex</span>
</a>
</div>
</div>
</div>
<div class="owl-item cloned" style="width: 192.857px; margin-right: 25px;">
<div class="items">
<div class="card download_here_content">
<a href="https://www.axisbank.com/download-forms/investments#menuTab" target="_blank" class="download_link d-flex flex-column justify-content-center align-items-center">
<span class="icon-investment features icons"></span>
<span class="text-capitalize text-center download_name">investment</span>
</a>
</div>
</div>
</div>
<div class="owl-item cloned" style="width: 192.857px; margin-right: 25px;">
<div class="items">
<div class="card download_here_content service" data-paths="4">
<a href="https://www.axisbank.com/download-forms/debit-card#menuTab" target="_blank" class="download_link d-flex flex-column justify-content-center align-items-center">
<span class="icon-debit features icons"><span></span><span></span><span></span><span></span><span class="path1"></span><span class="path2"></span><span class="path3"></span><span class="path4"></span></span>
<span class="text-capitalize text-center download_name">debit-cards</span>
</a>
</div>
</div>
</div>
<div class="owl-item cloned" style="width: 192.857px; margin-right: 25px;">
<div class="items">
<div class="card download_here_content service" data-paths="2">
<a href="https://www.axisbank.com/download-forms/smart-forms#menuTab" target="_blank" class="download_link d-flex flex-column justify-content-center align-items-center">
<span class="icon-smartForm features icons"><span></span><span></span><span class="path1"></span><span class="path2"></span></span>
<span class="text-capitalize text-center download_name">smart forms</span>
</a>
</div>
</div>
</div>
<div class="owl-item" style="width: 192.857px; margin-right: 25px;">
<div class="items">
<div class="card download_here_content service" data-paths="4">
<a href="https://www.axisbank.com/download-forms/accounts#menuTab" target="_blank" class="download_link d-flex flex-column justify-content-center align-items-center">
<span class="icon-savings features icons"><span></span><span></span><span></span><span></span><span class="path1"></span><span class="path2"></span><span class="path3"></span><span class="path4"></span></span>
<span class="text-capitalize text-center download_name">account</span>
</a>
</div>
</div>
</div>
<div class="owl-item active" style="width: 192.857px; margin-right: 25px;">
<div class="items">
<div class="card download_here_content">
<a href="https://www.axisbank.com/download-forms/nri#menuTab" target="_blank" class="download_link d-flex flex-column justify-content-center align-items-center">
<span class="icon-nri features icons"></span>
<span class="text-uppercase text-center download_name">nri</span>
</a>
</div>
</div>
</div>
<div class="owl-item active" style="width: 192.857px; margin-right: 25px;">
<div class="items">
<div class="card download_here_content">
<a href="https://www.axisbank.com/download-forms/business-banking#menuTab" target="_blank" class="download_link d-flex flex-column justify-content-center align-items-center">
<span class="icon-businessBanking features icons"><span class="path1"></span><span class="path2"></span></span>
<span class="text-capitalize text-center download_name">business banking</span>
</a>
</div>
</div>
</div>
<div class="owl-item active" style="width: 192.857px; margin-right: 25px;">
<div class="items">
<div class="card download_here_content service" data-paths="11">
<a href="https://www.axisbank.com/download-forms/credit-cards#menuTab" target="_blank" class="download_link d-flex flex-column justify-content-center align-items-center">
<span class="icon-credit features icons"><span></span><span></span><span></span><span></span><span></span><span></span><span></span><span></span><span></span><span></span><span></span><span class="path1"></span><span class="path2"></span><span class="path3"></span><span class="path4"></span><span class="path5"></span><span class="path6"></span><span class="path7"></span><span class="path8"></span><span class="path9"></span><span class="path10"></span><span class="path11"></span></span>
<span class="text-capitalize text-center download_name">credit-cards</span>
</a>
</div>
</div>
</div>
<div class="owl-item active" style="width: 192.857px; margin-right: 25px;">
<div class="items">
<div class="card download_here_content service" data-paths="5">
<a href="https://www.axisbank.com/download-forms/loans#menuTab" target="_blank" class="download_link d-flex flex-column justify-content-center align-items-center">
<span class="icon-loan features icons"><span></span><span></span><span></span><span></span><span></span><span class="path1"></span><span class="path2"></span><span class="path3"></span><span class="path4"></span><span class="path5"></span></span>
<span class="text-capitalize text-center download_name">loans</span>
</a>
</div>
</div>
</div>
<div class="owl-item active" style="width: 192.857px; margin-right: 25px;">
<div class="items">
<div class="card download_here_content service" data-paths="23">
<a href="https://www.axisbank.com/download-forms/forex#menuTab" target="_blank" class="download_link d-flex flex-column justify-content-center align-items-center py-4">
<span class="icon-forex features icons"><span></span><span></span><span></span><span></span><span></span><span></span><span></span><span></span><span></span><span></span><span></span><span></span><span></span><span></span><span></span><span></span><span></span><span></span><span></span><span></span><span></span><span></span><span></span><span class="path1"></span><span class="path2"></span><span class="path3"></span><span class="path4"></span><span class="path5"></span><span class="path6"></span><span class="path7"></span><span class="path8"></span><span class="path9"></span><span class="path10"></span><span class="path11"></span><span class="path12"></span><span class="path13"></span><span class="path14"></span><span class="path15"></span><span class="path16"></span><span class="path17"></span><span class="path18"></span><span class="path19"></span><span class="path20"></span><span class="path21"></span><span class="path22"></span><span class="path23"></span></span>
<span class="text-capitalize text-center download_name">forex</span>
</a>
</div>
</div>
</div>
<div class="owl-item active" style="width: 192.857px; margin-right: 25px;">
<div class="items">
<div class="card download_here_content">
<a href="https://www.axisbank.com/download-forms/investments#menuTab" target="_blank" class="download_link d-flex flex-column justify-content-center align-items-center">
<span class="icon-investment features icons"></span>
<span class="text-capitalize text-center download_name">investment</span>
</a>
</div>
</div>
</div>
<div class="owl-item active" style="width: 192.857px; margin-right: 25px;">
<div class="items">
<div class="card download_here_content service" data-paths="4">
<a href="https://www.axisbank.com/download-forms/debit-card#menuTab" target="_blank" class="download_link d-flex flex-column justify-content-center align-items-center">
<span class="icon-debit features icons"><span></span><span></span><span></span><span></span><span class="path1"></span><span class="path2"></span><span class="path3"></span><span class="path4"></span></span>
<span class="text-capitalize text-center download_name">debit-cards</span>
</a>
</div>
</div>
</div>
<div class="owl-item" style="width: 192.857px; margin-right: 25px;">
<div class="items">
<div class="card download_here_content service" data-paths="2">
<a href="https://www.axisbank.com/download-forms/smart-forms#menuTab" target="_blank" class="download_link d-flex flex-column justify-content-center align-items-center">
<span class="icon-smartForm features icons"><span></span><span></span><span class="path1"></span><span class="path2"></span></span>
<span class="text-capitalize text-center download_name">smart forms</span>
</a>
</div>
</div>
</div>
<div class="owl-item cloned" style="width: 192.857px; margin-right: 25px;">
<div class="items">
<div class="card download_here_content service" data-paths="4">
<a href="https://www.axisbank.com/download-forms/accounts#menuTab" target="_blank" class="download_link d-flex flex-column justify-content-center align-items-center">
<span class="icon-savings features icons"><span></span><span></span><span></span><span></span><span class="path1"></span><span class="path2"></span><span class="path3"></span><span class="path4"></span></span>
<span class="text-capitalize text-center download_name">account</span>
</a>
</div>
</div>
</div>
<div class="owl-item cloned" style="width: 192.857px; margin-right: 25px;">
<div class="items">
<div class="card download_here_content">
<a href="https://www.axisbank.com/download-forms/nri#menuTab" target="_blank" class="download_link d-flex flex-column justify-content-center align-items-center">
<span class="icon-nri features icons"></span>
<span class="text-uppercase text-center download_name">nri</span>
</a>
</div>
</div>
</div>
<div class="owl-item cloned" style="width: 192.857px; margin-right: 25px;">
<div class="items">
<div class="card download_here_content">
<a href="https://www.axisbank.com/download-forms/business-banking#menuTab" target="_blank" class="download_link d-flex flex-column justify-content-center align-items-center">
<span class="icon-businessBanking features icons"><span class="path1"></span><span class="path2"></span></span>
<span class="text-capitalize text-center download_name">business banking</span>
</a>
</div>
</div>
</div>
<div class="owl-item cloned" style="width: 192.857px; margin-right: 25px;">
<div class="items">
<div class="card download_here_content service" data-paths="11">
<a href="https://www.axisbank.com/download-forms/credit-cards#menuTab" target="_blank" class="download_link d-flex flex-column justify-content-center align-items-center">
<span class="icon-credit features icons"><span></span><span></span><span></span><span></span><span></span><span></span><span></span><span></span><span></span><span></span><span></span><span class="path1"></span><span class="path2"></span><span class="path3"></span><span class="path4"></span><span class="path5"></span><span class="path6"></span><span class="path7"></span><span class="path8"></span><span class="path9"></span><span class="path10"></span><span class="path11"></span></span>
<span class="text-capitalize text-center download_name">credit-cards</span>
</a>
</div>
</div>
</div>
<div class="owl-item cloned" style="width: 192.857px; margin-right: 25px;">
<div class="items">
<div class="card download_here_content service" data-paths="5">
<a href="https://www.axisbank.com/download-forms/loans#menuTab" target="_blank" class="download_link d-flex flex-column justify-content-center align-items-center">
<span class="icon-loan features icons"><span></span><span></span><span></span><span></span><span></span><span class="path1"></span><span class="path2"></span><span class="path3"></span><span class="path4"></span><span class="path5"></span></span>
<span class="text-capitalize text-center download_name">loans</span>
</a>
</div>
</div>
</div>
<div class="owl-item cloned" style="width: 192.857px; margin-right: 25px;">
<div class="items">
<div class="card download_here_content service" data-paths="23">
<a href="https://www.axisbank.com/download-forms/forex#menuTab" target="_blank" class="download_link d-flex flex-column justify-content-center align-items-center py-4">
<span class="icon-forex features icons"><span></span><span></span><span></span><span></span><span></span><span></span><span></span><span></span><span></span><span></span><span></span><span></span><span></span><span></span><span></span><span></span><span></span><span></span><span></span><span></span><span></span><span></span><span></span><span class="path1"></span><span class="path2"></span><span class="path3"></span><span class="path4"></span><span class="path5"></span><span class="path6"></span><span class="path7"></span><span class="path8"></span><span class="path9"></span><span class="path10"></span><span class="path11"></span><span class="path12"></span><span class="path13"></span><span class="path14"></span><span class="path15"></span><span class="path16"></span><span class="path17"></span><span class="path18"></span><span class="path19"></span><span class="path20"></span><span class="path21"></span><span class="path22"></span><span class="path23"></span></span>
<span class="text-capitalize text-center download_name">forex</span>
</a>
</div>
</div>
</div>
<div class="owl-item cloned" style="width: 192.857px; margin-right: 25px;">
<div class="items">
<div class="card download_here_content">
<a href="https://www.axisbank.com/download-forms/investments#menuTab" target="_blank" class="download_link d-flex flex-column justify-content-center align-items-center">
<span class="icon-investment features icons"></span>
<span class="text-capitalize text-center download_name">investment</span>
</a>
</div>
</div>
</div>
</div>
</div>
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</div>
<a href="https://www.axisbank.com/download-forms" target="_blank" class="view_all text-center text-capitalize d-inline-block">view all</a>
</div>
</div>
</div>
<!-- looking for forms section ends here -->
<!-- customer information section starts -->
<div class="customer_information">
<div class="container">
<h2 class="sub_section_header text-capitalize"><span class="highlight">important </span>customer information </h2>
<ul class="info d-flex align-items-center ">
<li class="service" data-paths="6">
<a href="https://application.axisbank.co.in/docs/Ombudsman_Scheme_English.pdf" target="_blank" class="d-flex align-items-center">
<span class="icon-Banking-Ombudsman customer_icon icons">
<span></span><span></span><span></span><span></span><span></span><span></span><span class="path1"></span><span class="path2"></span><span class="path3"></span><span class="path4"></span><span class="path5"></span><span class="path6"></span></span>
<span class="customer_links">Banking Ombudsman Scheme 2006</span>
</a>
</li>
<li class="service" data-paths="10">
<a href="https://www.axisbank.com/docs/default-source/noticeboard/importantnotice/grievance-redressal-policy.pdf?sfvrsn=2&_ga=2.188690600.1498359946.1620366863-1848737689.1618222791" target="_blank" class="d-flex align-items-center"><span class="icon-Grievance-Redressal-Policy customer_icon icons"><span></span><span></span><span></span><span></span><span></span><span></span><span></span><span></span><span></span><span></span><span class="path1"></span><span class="path2"></span><span class="path3"></span><span class="path4"></span><span class="path5"></span><span class="path6"></span><span class="path7"></span><span class="path8"></span><span class="path9"></span><span class="path10"></span></span><span class="customer_links">Grievance Redressal Policy
</span></a>
</li>
<li class="service" data-paths="12">
<a href="https://application.axisbank.co.in/docs/Operating_Guideline_on_Customer_Complaints.pdf" target="_blank" class="d-flex align-items-center"><span class="icon-Operating-Guideline-onCustomer-Complaints customer_icon icons"><span></span><span></span><span></span><span></span><span></span><span></span><span></span><span></span><span></span><span></span><span></span><span></span><span class="path1"></span><span class="path2"></span><span class="path3"></span><span class="path4"></span><span class="path5"></span><span class="path6"></span><span class="path7"></span><span class="path8"></span><span class="path9"></span><span class="path10"></span><span class="path11"></span><span class="path12"></span></span><span class="customer_links">Operating Guideline on Customer Complaints</span>
</a>
</li>
<li class="service" data-paths="9">
<a href="https://application.axisbank.co.in/docs/Turnaround_Times.pdf" target="_blank" class="d-flex align-items-center">
<span class="icon-TurnAroundTime customer_icon icons"><span></span><span></span><span></span><span></span><span></span><span></span><span></span><span></span><span></span><span class="path1"></span><span class="path2"></span><span class="path3"></span><span class="path4"></span><span class="path5"></span><span class="path6"></span><span class="path7"></span><span class="path8"></span><span class="path9"></span></span>
<span class="customer_links">Turnaround Times</span>
</a>
</li>
<li class="service" data-paths="5">
<a href="https://application.axisbank.co.in/docs/Roles_and_Responsibilities_of_PNO.pdf" target="_blank" class="d-flex align-items-center">
<span class="icon-PNO customer_icon icons"><span></span><span></span><span></span><span></span><span></span><span class="path1"></span><span class="path2"></span><span class="path3"></span><span class="path4"></span><span class="path5"></span></span><span class="customer_links">Roles and Responsibilities of PNO</span>
</a>
</li>
<li class="service">
<a href="https://application.axisbank.co.in/webforms/axis-support/sub-issues/FND-Fraud-FAI.aspx?utm_source=supportsection&utm_medium=website&utm_campaign=fraud-awareness" target="_blank" class="d-flex align-items-center"><img src="/Webforms/axis-support/assetsNew/images/ImpCustInfo/FraudDispute.jpg" class="customer_icon_img"><span class="customer_links">Fraud Awareness Booklet</span>
</a>
</li>
<li class="service" data-paths="12">
<a href="https://www.axisbank.com/noticeboard/ImportantNotice" target="_blank" class="d-flex align-items-center"><span class="icon-Operating-Guideline-onCustomer-Complaints customer_icon icons"><span></span><span></span><span></span><span></span><span></span><span></span><span></span><span></span><span></span><span></span><span></span><span></span><span class="path1"></span><span class="path2"></span><span class="path3"></span><span class="path4"></span><span class="path5"></span><span class="path6"></span><span class="path7"></span><span class="path8"></span><span class="path9"></span><span class="path10"></span><span class="path11"></span><span class="path12"></span></span><span class="customer_links">Notice Board</span>
</a>
</li>
<li class="service" data-paths="12">
<a href="https://www.axisbank.com/webforms/code-of-commitment" target="_blank" class="d-flex align-items-center"><img src="/Webforms/axis-support/assetsNew/images/BankingCodesStandardsBOI.png" class="customer_icon_img"><span class="customer_links">Banking Codes & Standards Board of India</span>
</a>
</li>
<li class="service">
<a href="https://www.axisbank.com/e-brochures-leaflets" target="_blank" class="d-flex align-items-center"><img src="/Webforms/axis-support/assetsNew/images/CustEduBrochure.png" class="customer_icon_img"><span class="customer_links">E Brochures & Leaflets</span>
</a>
</li>
<li class="service">
<a href="https://www.axisbank.com/docs/default-source/noticeboard/importantnotice/comprehensive-deposit-policy.pdf" target="_blank" class="d-flex align-items-center"><img src="/Webforms/axis-support/assetsNew/images/DepositorsPolicy.png" class="customer_icon_img"><span class="customer_links">Depositors' Policy</span>
</a>
</li>
<li class="service">
<a href="https://www.axisbank.com/noticeboard/importantnotice" target="_blank" class="d-flex align-items-center"><img src="/Webforms/axis-support/assetsNew/images/BankingPolicies.png" class="customer_icon_img"><span class="customer_links">Banking Policies</span>
</a>
</li>
<li class="service">
<a href="https://application.axisbank.co.in/webforms/axis-support/UnclaimedAccount.aspx" target="_blank" class="d-flex align-items-center"><img src="/Webforms/axis-support/assetsNew/images/UnclaimedDeposInopAccnt.png" class="customer_icon_img"><span class="customer_links">Unclaimed Accounts to DEA Fund</span>
</a>
</li>
<li class="service">
<a href="https://www.axisbank.com/docs/default-source/noticeboard/importantnotice/customer--rights-policy.pdf " target="_blank" class="d-flex align-items-center"><img src="/Webforms/axis-support/assetsNew/images/RightsOfBanksCust.png" class="customer_icon_img"><span class="customer_links">Rights of Banks’ Customer</span>
</a>
</li>
<li class="service">
<a href="https://branch.axisbank.com/?type=branches " target="_blank" class="d-flex align-items-center"><img src="/Webforms/axis-support/assetsNew/images/BankBranchIFSC_MICRCodes.png" class="customer_icon_img"><span class="customer_links">Bank Branch IFSC codes</span>
</a>
</li>
<li class="service">
<a href="https://www.axisbank.com/noticeboard/importantnotice" target="_blank" class="d-flex align-items-center"><img src="/Webforms/axis-support/assetsNew/images/ImpCustInfo/CodeofConduct_04.png" class="customer_icon_img"><span class="customer_links">Code of Conduct</span>
</a>
</li>
<li class="service">
<a href="https://www.axisbank.com/docs/default-source/noticeboard/customerserviceinformation/acceptance-of-mutilated-soiled-currency-notes-and-coins-of-all-denominations.pdf" target="_blank" class="d-flex align-items-center"><img src="/Webforms/axis-support/assetsNew/images/ImpCustInfo/FacilityforExchangeCoinsAndNotes.png" class="customer_icon_img"><span class="customer_links">Facility for Exchange Coins and Notes</span>
</a>
</li>
<li class="service">
<a href="https://www.rbi.org.in/commonman/English/Scripts/rbikehtahai.aspx" target="_blank" class="d-flex align-items-center"><img src="/Webforms/axis-support/assetsNew/images/ImpCustInfo/RBIAndMinistryOfFinanceAdvisory.png" class="customer_icon_img"><span class="customer_links">RBI and Ministry of Finance Advisory</span>
</a>
</li>
<li class="service">
<a href="https://www.axisbank.com/media-centre/senior-management" target="_blank" class="d-flex align-items-center"><img src="/Webforms/axis-support/assetsNew/images/ImpCustInfo/SeniorManagementContactDetails_02.png" class="customer_icon_img"><span class="customer_links">Senior Management Details</span>
</a>
</li>
<li class="service more_links" data-paths="5">
<a href="javascript:void(0)" class="d-flex align-items-center">
<span class="icon-PNO customer_icon icons"><span class="path1"></span><span class="path2"></span><span class="path3"></span><span class="path4"></span><span class="path5"></span></span><span class="customer_links">List of Branches/ ATM with Ramps</span>
</a>
</li>
<li class="service">
<a href="https://www.dicgc.org.in/" target="_blank" class="d-flex align-items-center"><img src="/Webforms/axis-support/assetsNew/images/ImpCustInfo/DepositInsuranceandCreditGuaranteeCorporation.png" class="customer_icon_img"><span class="customer_links">Deposit Insurance and Credit Guarantee Corporation </span>
</a>
</li>
<li class="service">
<a href="https://www.axisbank.com/noticeboard/importantnotice" target="_blank" class="d-flex align-items-center"><img src="/Webforms/axis-support/assetsNew/images/ImpCustInfo/MandatoryNoticesDisplayedatBranches.png" class="customer_icon_img"><span class="customer_links">Mandatory Notices Displayed at Branches</span>
</a>
</li>
<li class="service">
<a href="https://www.axisbank.com/business-banking/government-business/taxes/goods-and-services-tax/payment" target="_blank" class="d-flex align-items-center"><img src="/Webforms/axis-support/assetsNew/images/ImpCustInfo/GoodsServicesTax.png" class="customer_icon_img"><span class="customer_links">Goods & Services Tax (GST) </span>
</a>
</li>
<li class="service">
<a href="https://www.rbi.org.in/scripts/HolidayMatrixDisplay.aspx" target="_blank" class="d-flex align-items-center"><img src="/Webforms/axis-support/assetsNew/images/ImpCustInfo/RBIBankHolidayList.png" class="customer_icon_img"><span class="customer_links">RBI - Bank Holiday List</span>
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<path id="Path_5208" data-name="Path 5208" d="M84.54,17.453a3.249,3.249,0,0,0-4.585-.01h0L75.679,21.72,53.308,44.092c-.007.006-.008.014-.014.02a.645.645,0,0,0-.123.183l-.005.011-2.752,6.421a.65.65,0,0,0,.6.906.643.643,0,0,0,.256-.053l6.421-2.752.011-.005a.63.63,0,0,0,.183-.123c.006-.006.014-.008.02-.014l22.371-22.37,4.277-4.278A3.249,3.249,0,0,0,84.54,17.453Zm-32.3,32.3,1.739-4.057L56.3,48.01Zm5.2-2.441-2.757-2.757L76.139,23.1,78.9,25.855ZM79.814,24.936,77.058,22.18l1.061-1.062,2.757,2.757Zm3.819-3.815h0l-1.838,1.838L79.038,20.2l1.838-1.835a1.949,1.949,0,1,1,2.757,2.757Z" transform="translate(-46.462 -15.245)" fill="#97144d"></path>
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<h4 class="nodal_card_header">Send Letter</h4>
<p class="nodal_card_description">Download the Grievance Form and send it to the address mentioned on it
</p>
</a>
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<h4 class="nodal_card_header">For branch related complaints</h4>
<p class="nodal_card_description">Click here to get Circle Nodal Officer details</p>
</a>
</div>
</div>
<div class="principal_notes">
<p class="notes_heading text-capitalize">notes:</p>
<div class="notes_guide">
<p class="notes_para">We recommend that you use the above structured format to submit your complaints and receive an expeditious response. However, if you wish to write to us directly, you may do so at
<a href="mailto: email.services@axisbank.com" class="notes_mail">email.services@axisbank.com</a>
</p>
<ul class="notes_points">
<li class="notes_point_item"> To know the status of your existing complaint, you can
<a href="#" style="font-size:14px;" class="highlight_notes" onclick="createPopupWin('https://mobiapp.axisbank.co.in/SRStatus/AxisSRTracker/GetSRStatus','bjhb',1093,600)">click here</a> or call us on
<a href="tel:18004190068" class="call">18004190068</a>
</li>
<li class="notes_point_item">If your issue is not resolved within 30 days, you can approach the Banking Ombudsman</li>
<li class="notes_point_item"><a href="https://application.axisbank.co.in/docs/Ombudsman_Scheme_English.pdf" target="_blank" class="highlight_notes">Banking Ombudsman
Scheme 2006</a></li>
<li class="notes_point_item">
<a href="https://www.axisbank.com/docs/default-source/noticeboard/importantnotice/grievance-redressal-policy.pdf?sfvrsn=2&_ga=2.188690600.1498359946.1620366863-1848737689.1618222791" target="_blank" class="highlight_notes">Grievance Redressal
Policy</a>
</li>
<li class="notes_point_item">
<a href="https://application.axisbank.co.in/docs/Operating_Guideline_on_Customer_Complaints.pdf" target="_blank" class="highlight_notes">Operating Guideline on
Customer Complaints
</a>
</li>
<li class="notes_point_item">
<a href="https://application.axisbank.co.in/docs/Turnaround_Times.pdf" target="_blank" class="highlight_notes">Turnaround Times</a>
</li>
<li class="notes_point_item">
<a href="https://application.axisbank.co.in/docs/Roles_and_Responsibilities_of_PNO.pdf" target="_blank" class="highlight_notes">Roles and
Responsibilities of PNO
</a>
</li>
</ul>
</div>
</div>
</div>
</div>
</div>
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<a href="https://www.axisbank.com/docs/default-source/download-document/personal/claim-forms/claim-form-for-settlement-of-claims-in-deceased-depositor-39-s-account-(with-nomination-or-survivorship-clause).pdf" target="_blank" class="d-flex align-items-center"><img src="/Webforms/axis-support/assetsNew/images/ImpCustInfo/DocumentsforsettlementofDeathClaim.png" class="customer_icon_img"><span class="customer_links">To download form for settlement of claim in deceased depositors account (with nomination of survivorship clause), kindly click here.</span>
</a>
</li>
<li class="service">
<a href="https://www.axisbank.com/docs/default-source/download-document/personal/claim-forms/claim-form-for-settlement-of-claims-in-deceased-depositor-39-s-account-(without-nomination-or-survivorship-clause).pdf" target="_blank" class="d-flex align-items-center"><img src="/Webforms/axis-support/assetsNew/images/ImpCustInfo/DocumentsforsettlementofDeathClaim.png" class="customer_icon_img"><span class="customer_links">To download form for settlement of claim in deceased depositors account (without nomination of survivorship clause), kindly click here.</span>
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<h3 class="principal_nodal_content_header">Escalate to <span class="bold">Principal Nodal Officer</span></h3>
<p class="principal_nodal_content_description">Not satisfied with second level response then connect with our Principal Nodal Officer using below option</p>
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<g id="Group_1353" data-name="Group 1353" transform="translate(0 0)">
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<path id="Path_4363" data-name="Path 4363" d="M169.17,78.634v-2.6a7.8,7.8,0,1,0-7.8,7.8.65.65,0,1,0,0-1.3,6.5,6.5,0,1,1,6.5-6.5v2.6a1.3,1.3,0,1,1-2.6,0v-2.6a.65.65,0,1,0-1.3,0,2.6,2.6,0,1,1-2.6-2.6.65.65,0,0,0,0-1.3A3.9,3.9,0,1,0,164,78.908a2.592,2.592,0,0,0,5.171-.274Z" transform="translate(-141.879 -63.041)" fill="#97144d"></path>
</g>
</svg>
</span>
<h4 class="principal_nodal_card_header">write here</h4>
<p class="principal_nodal_card_description">Click here to send an email to our Principal Nodal Officer on email ID - PNO@axisbank.com</p>
</a>
<a href="https://www.axisbank.com/docs/default-source/grievance/complaint-form_complaint-form-version-3.pdf?sfvrsn=4" class="principal_nodal_card">
<span class="principal_nodal_card_icon">
<svg xmlns="http://www.w3.org/2000/svg" width="39.03" height="38.987" viewBox="0 0 39.03 38.987">
<g id="send_letter" transform="translate(0 -0.277)">
<g id="Group_1356" data-name="Group 1356" transform="translate(0 0.277)">
<g id="Group_1355" data-name="Group 1355" transform="translate(0 0)">
<path id="Path_5207" data-name="Path 5207" d="M26.641,21.07a.65.65,0,0,0-.65.65V37.314a.65.65,0,0,1-.65.65H1.949a.65.65,0,0,1-.65-.65V2.226a.65.65,0,0,1,.65-.65H25.341a.65.65,0,0,1,.65.65v3.9a.65.65,0,1,0,1.3,0v-3.9A1.949,1.949,0,0,0,25.341.277H1.949A1.949,1.949,0,0,0,0,2.226V37.314a1.949,1.949,0,0,0,1.949,1.949H25.341a1.949,1.949,0,0,0,1.949-1.949V21.72A.65.65,0,0,0,26.641,21.07Z" transform="translate(0 -0.277)"></path>
<path id="Path_5208" data-name="Path 5208" d="M84.54,17.453a3.249,3.249,0,0,0-4.585-.01h0L75.679,21.72,53.308,44.092c-.007.006-.008.014-.014.02a.645.645,0,0,0-.123.183l-.005.011-2.752,6.421a.65.65,0,0,0,.6.906.643.643,0,0,0,.256-.053l6.421-2.752.011-.005a.63.63,0,0,0,.183-.123c.006-.006.014-.008.02-.014l22.371-22.37,4.277-4.278A3.249,3.249,0,0,0,84.54,17.453Zm-32.3,32.3,1.739-4.057L56.3,48.01Zm5.2-2.441-2.757-2.757L76.139,23.1,78.9,25.855ZM79.814,24.936,77.058,22.18l1.061-1.062,2.757,2.757Zm3.819-3.815h0l-1.838,1.838L79.038,20.2l1.838-1.835a1.949,1.949,0,1,1,2.757,2.757Z" transform="translate(-46.462 -15.245)" fill="#97144d"></path>
<path id="Path_5209" data-name="Path 5209" d="M83.392,75.818H67.8a.65.65,0,0,0,0,1.3H83.392a.65.65,0,1,0,0-1.3Z" transform="translate(-61.95 -69.97)"></path>
<path id="Path_5210" data-name="Path 5210" d="M84.042,126.829a.65.65,0,0,0-.65-.65H67.8a.65.65,0,1,0,0,1.3H83.392A.65.65,0,0,0,84.042,126.829Z" transform="translate(-61.95 -116.432)"></path>
<path id="Path_5211" data-name="Path 5211" d="M67.8,176.539a.65.65,0,0,0,0,1.3h11.7a.65.65,0,0,0,0-1.3Z" transform="translate(-61.95 -162.894)"></path>
</g>
</g>
</g>
</svg>
</span>
<h4 class="principal_nodal_card_header">Send Letter</h4>
<p class="principal_nodal_card_description">Download the Grievance Form and send it to the address
mentioned
on it</p>
</a>
</div>
</div>
<div class="principal_notes">
<p class="notes_heading text-capitalize">notes:</p>
<div class="notes_guide">
<p class="notes_para">We recommend that you use the above structured format to submit your complaints and receive an expeditious response. However, if you wish to write to us directly, you may do so at
<a href="mailto: email.services@axisbank.com" class="notes_mail">email.services@axisbank.com</a>
</p>
<ul class="notes_points">
<li class="notes_point_item"> To know the status of your existing complaint, you can
<a href="#" style="font-size:14px;" class="highlight_notes" onclick="createPopupWin('https://mobiapp.axisbank.co.in/SRStatus/AxisSRTracker/GetSRStatus','bjhb',1093,600)">click here</a> or call us on
<a href="tel:18004190068" class="call">18004190068</a>
</li>
<li class="notes_point_item">If your issue is not resolved within 30 days, you can approach the Banking Ombudsman</li>
<li class="notes_point_item"><a href="https://application.axisbank.co.in/docs/Ombudsman_Scheme_English.pdf" target="_blank" class="highlight_notes">Banking Ombudsman
Scheme 2006</a></li>
<li class="notes_point_item">
<a href="https://www.axisbank.com/docs/default-source/noticeboard/importantnotice/grievance-redressal-policy.pdf?sfvrsn=2&_ga=2.188690600.1498359946.1620366863-1848737689.1618222791" target="_blank" class="highlight_notes">Grievance Redressal
Policy</a>
</li>
<li class="notes_point_item">
<a href="https://application.axisbank.co.in/docs/Operating_Guideline_on_Customer_Complaints.pdf" target="_blank" class="highlight_notes">Operating Guideline on
Customer Complaints
</a>
</li>
<li class="notes_point_item">
<a href="https://application.axisbank.co.in/docs/Turnaround_Times.pdf" target="_blank" class="highlight_notes">Turnaround Times</a>
</li>
<li class="notes_point_item">
<a href="https://application.axisbank.co.in/docs/Roles_and_Responsibilities_of_PNO.pdf" target="_blank" class="highlight_notes">Roles and
Responsibilities of PNO
</a>
</li>
</ul>
</div>
</div>
</div>
</div>
</div>
<!-- raise a complaint modal -->
<div class="modal_container raise_complaint_modal" id="raise_complaint_modal">
<div class="modal_content">
<div class="close d-inline-block">
<span class="icon-close"></span>
</div>
<div class="complaint_container">
<div id="modalDropdown" class="modalDropdown modal-dropdown-menu d-flex flex-column" aria-labelledby="dropdownMenuButton">
<div class="query_section">
<span class="modal_helper">I have a <span class="modal_bold"> complaint related</span> to</span>
<span class="sub_dropdown_menu notruncate">
<select name="ctl00$ContentPlaceHolder1$product1$ddlProduct" id="ddlProduct" title="Start selection here" class="select2_dropdown query js-states form-control Complaint_Product select2-hidden-accessible"
onchange="GetsubProductChatEmail();" tabindex="-1" aria-hidden="true" data-select2-id="select2-data-ddlProduct">
<option value="0" data-select2-id="select2-data-71-2ngw">Start selection here</option>
<option value="24">Report A Fraud Or Dispute</option>
<option value="1">Bank Accounts</option>
<option value="23">Cards</option>
<option value="2">Loans</option>
<option value="37">Digital Banking</option>
<option value="14">eDGE Loyalty Points</option>
<option value="34">ATM And Cash Deposit Machines</option>
<option value="33">Deposits</option>
<option value="18">Remittances</option>
</select><span class="select2 select2-container select2-container--default" dir="ltr" data-select2-id="select2-data-70-4orh" style="width: auto;"><span class="selection"><span class="select2-selection select2-selection--single wrap"
role="combobox" aria-haspopup="true" aria-expanded="false" title="Start selection here" tabindex="0" aria-disabled="false" aria-labelledby="select2-ddlProduct-container" aria-controls="select2-ddlProduct-container"><span
class="select2-selection__rendered" id="select2-ddlProduct-container" role="textbox" aria-readonly="true" title="Start selection here">Start selection here</span><span class="select2-selection__arrow"
role="presentation"><b role="presentation"></b></span></span></span><span class="dropdown-wrapper" aria-hidden="true"></span></span>
<span id="ContentPlaceHolder1_product1_RequiredFieldValidator3" class="error-message" style="display:none;">(Required)</span>
</span>
<span class="query_step raise_modal_dropdown_wrap2 notruncate show" id="modal2_wrap">
<span class="modal_helper"><span class="modal_bold">specific</span> to</span>
<span class="sub_dropdown_menu">
<select name="ctl00$ContentPlaceHolder1$product1$ddlsubproduct" id="ddlsubproduct" title="Continue Selecting" class="select2_dropdown query js-states form-control Complaint_SubProduct select2-hidden-accessible"
onchange="GetIssueChatEmail();" tabindex="-1" aria-hidden="true" data-select2-id="select2-data-ddlsubproduct">
<option selected="selected" value="0" data-select2-id="select2-data-105-s18p">Continue Selecting</option>
</select><span class="select2 select2-container select2-container--default" dir="ltr" data-select2-id="select2-data-104-y3i6" style="width: auto;"><span class="selection"><span
class="select2-selection select2-selection--single wrap" role="combobox" aria-haspopup="true" aria-expanded="false" title="Continue Selecting" tabindex="0" aria-disabled="false"
aria-labelledby="select2-ddlsubproduct-container" aria-controls="select2-ddlsubproduct-container"><span class="select2-selection__rendered" id="select2-ddlsubproduct-container" role="textbox" aria-readonly="true"
title="Continue Selecting">Continue Selecting</span><span class="select2-selection__arrow" role="presentation"><b role="presentation"></b></span></span></span><span class="dropdown-wrapper"
aria-hidden="true"></span></span>
</span>
</span>
<span class="query_step raise_modal_dropdown_wrap3 notruncate show" id="modal3_wrap">
<span class="modal_helper">for which I have an <span class="modal_bold">issue</span></span>
<span class="sub_dropdown_menu">
<select name="ctl00$ContentPlaceHolder1$product1$ddlissuecomplain" id="ddlissuecomplain" title="Choose your Query" class="select2_dropdown query js-states form-control Complaint_Issue select2-hidden-accessible"
onchange="GetButtonEnableChatEmail();" tabindex="-1" aria-hidden="true" data-select2-id="select2-data-ddlissuecomplain">
<option selected="selected" value="0" data-select2-id="select2-data-113-qo1t">Continue Selecting</option>
</select><span class="select2 select2-container select2-container--default" dir="ltr" data-select2-id="select2-data-112-e1rm" style="width: auto;"><span class="selection"><span
class="select2-selection select2-selection--single wrap" role="combobox" aria-haspopup="true" aria-expanded="false" title="Choose your Query" tabindex="0" aria-disabled="false"
aria-labelledby="select2-ddlissuecomplain-container" aria-controls="select2-ddlissuecomplain-container"><span class="select2-selection__rendered" id="select2-ddlissuecomplain-container" role="textbox" aria-readonly="true"
title="Continue Selecting">Continue Selecting</span><span class="select2-selection__arrow" role="presentation"><b role="presentation"></b></span></span></span><span class="dropdown-wrapper"
aria-hidden="true"></span></span>
<span id="ContentPlaceHolder1_product1_RequiredFieldValidator5" class="error-message" style="display:none;">(Required)</span>
</span>
</span>
</div>
<div class="raise_query">
<p class="via">via</p>
<div id="divchat" style="display:none;margin-right:20px">
<a onclick="return ChatClick();" id="link_chat" class="raise_query_btn text-capitalize" href="javascript:WebForm_DoPostBackWithOptions(new WebForm_PostBackOptions("ctl00$ContentPlaceHolder1$product1$link_chat", "", true, "s", "", false, true))">Chat</a>
</div>
<div id="divemail" style="display:none;margin-right:20px">
<a onclick="return EmailClick();" id="link_email" class="raise_query_btn text-capitalize" href="javascript:WebForm_DoPostBackWithOptions(new WebForm_PostBackOptions("ctl00$ContentPlaceHolder1$product1$link_email", "", true, "s", "", false, true))">Email</a>
</div>
<div id="divCall" style="display:none;">
<button class="raise_query_btn text-capitalize mr-2 complaintCall">Call</button>
<div style="margin-left:20px;">
<a href="https:\\branch.axisbank.com\?type=branches" class="raise_query_btn text-capitalize mr-2">Branch</a>
</div>
</div>
<span id="lblchat" class="error-message" style="padding-top:20px;display:block"></span>
</div>
<div class="query_image">
<img src="/WebForms/axis-support/assetsNew/images/modal.png" alt="Modal">
</div>
</div>
<div class="principal_notes">
<p class="notes_heading text-capitalize">notes:</p>
<div class="notes_guide">
<p class="notes_para">We recommend that you use the above structured format to submit your complaints and receive an expeditious response. However, if you wish to write to us directly, you may do so at
<a href="mailto: email.services@axisbank.com" class="notes_mail">email.services@axisbank.com</a>
</p>
<ul class="notes_points">
<li class="notes_point_item"> To know the status of your existing complaint, you can
<a href="#" style="font-size:14px;" class="highlight_notes" onclick="createPopupWin('https://mobiapp.axisbank.co.in/SRStatus/AxisSRTracker/GetSRStatus','bjhb',1093,600)">click here</a> or call us on
<a href="tel:18004190068" class="call">18004190068</a>
</li>
<li class="notes_point_item">If your issue is not resolved within 30 days, you can approach the Banking Ombudsman</li>
<li class="notes_point_item"><a href="https://application.axisbank.co.in/docs/Ombudsman_Scheme_English.pdf" target="_blank" class="highlight_notes">Banking Ombudsman
Scheme 2006</a></li>
<li class="notes_point_item">
<a href="https://www.axisbank.com/docs/default-source/noticeboard/importantnotice/grievance-redressal-policy.pdf?sfvrsn=2&_ga=2.188690600.1498359946.1620366863-1848737689.1618222791" target="_blank" class="highlight_notes">Grievance Redressal
Policy</a>
</li>
<li class="notes_point_item">
<a href="https://application.axisbank.co.in/docs/Operating_Guideline_on_Customer_Complaints.pdf" target="_blank" class="highlight_notes">Operating Guideline on
Customer Complaints
</a>
</li>
<li class="notes_point_item">
<a href="https://application.axisbank.co.in/docs/Turnaround_Times.pdf" target="_blank" class="highlight_notes">Turnaround Times</a>
</li>
<li class="notes_point_item">
<a href="https://application.axisbank.co.in/docs/Roles_and_Responsibilities_of_PNO.pdf" target="_blank" class="highlight_notes">Roles and
Responsibilities of PNO
</a>
</li>
</ul>
</div>
</div>
</div>
</div>
</div>
</main>
</div>
</form>Text Content
skip to main content Englishहिंदी English * a- * a * a+ * a * a * insta services * queries & requests * Service Request Status New * * insta services Block Your Card Block Debit Card Block Credit Card Report Unauthorized Transaction Report a fraud Report a dispute Cheque Book Request CHEQUE BOOK REQUEST Downloads savings & agri account statement credit card statement Other Requests Pay TaxesUpdate Email ID (Savings Account)Update Address (Savings Account)Generate Debit Card PIN Generate Credit Card PIN Loan Repayment Schedule Loan Services ‹› block debit card block credit card report a fraud report a dispute CHEQUE BOOK REQUEST savings & agri account statement credit card statement Pay TaxesUpdate Email ID (Savings Account)Update Address (Savings Account)Generate Debit Card PIN Generate Credit Card PIN Loan Repayment Schedule LOAN ACCOUNT STATEMENT via EMAIL * queries & requests I have a query related to Start selection here Report A Fraud Or Dispute Bank Accounts Cards Loans Digital Banking ATM And Cash Deposit Machines eDGE Loyalty Points Deposits Business Banking Services Demat Accounts Remittances Insurance Unique Customer Identification Code Wholesale Banking Services Start selection here (Required) specific to Continue Selecting Continue Selecting for which I have an issue Choose your Query Choose your Query (Required) with sub issue Select Specifics Select Specifics (Required) Submit * Service Request StatusNew * You will be redirected to Internet Banking Login Page. Follow the below path to update your email ID: Click on Services >> Insta Services >> Enter Code received through SMS >> Select Contact >> Click on Update Email ID >> Enter Email ID >> Update DO YOU WANT TO CONTINUE? YesNo You will be redirected to Internet Banking Login Page. Follow the below path to update your address: Click on Services >> Insta Services >> Enter Code received through SMS >> Select Contact >> Click on Update Address >> Enter Address >> Update DO YOU WANT TO CONTINUE? YesNo You will be redirected to Internet Banking Login Page. Follow the below path to update your Debit Card PIN: Click on Accounts >> My Debit Cards >> Click on More Services >> Select Set Debit Card PIN >> Enter New PIN & Expiry Date >> Enter Netsecure Code DO YOU WANT TO CONTINUE? YesNo You will be redirected to Internet Banking Login Page. Follow the below path to update your Credit Card PIN: Click on 3 bar menu >> Services & Support >> Credit Cards : Set / Reset PIN >> Send OTP >> Enter OTP >> Enter New PIN >> Confirm New PIN >> Click Set PIN >> Enter mPIN >> PIN will be changed DO YOU WANT TO CONTINUE? YesNo You will be redirected to Internet Banking Login Page. Follow the below path to update your Repayment Schedule: Home Page >> Click on Accounts >> Click on Loans >> Select Loan Account No.>> Select ‘View Repayment Schedule’ DO YOU WANT TO CONTINUE? YesNo axis bank customer support now Dil se open frequently asked questions Doc req to increase credit limit Eligibility criteria to increase credit limit How do I report a fraudulent transaction LATEST ANNOUNCEMENTS For Axis Direct Demat account related queries please write to dphelp@axisdirect.in ऐक्सिस बैंक का सपोर्ट पेज, अब हिन्दी में भी उपलब्ध। अब सेवाएं आपकी अपनी भाषा में। Real time tracking of your Service Request 24*7 via AXIS SUPPORT. Click here for the status of your Service Request. NRI chat is now available 24x7. Please click on the queries & request to chat with NRI officers. Axis Bank launches a service initiative, Banking Dhyaan Se. Click here to read the Fraud Awareness Booklet. Need to contact us? Explore multiple touch points as per your requirement & convenience. ‹› ‹› LATEST ANNOUNCEMENTS NRI chat is now available 24x7. Please click on the queries & request to chat with NRI officers. Axis Bank launches a service initiative, Banking Dhyaan Se. Click here to read the Fraud Awareness Booklet. Need to contact us? Explore multiple touch points as per your requirement & convenience. For Axis Direct Demat account related queries please write to dphelp@axisdirect.in ऐक्सिस बैंक का सपोर्ट पेज, अब हिन्दी में भी उपलब्ध। अब सेवाएं आपकी अपनी भाषा में। Real time tracking of your Service Request 24*7 via AXIS SUPPORT. Click here for the status of your Service Request. NRI chat is now available 24x7. Please click on the queries & request to chat with NRI officers. Axis Bank launches a service initiative, Banking Dhyaan Se. Click here to read the Fraud Awareness Booklet. Need to contact us? Explore multiple touch points as per your requirement & convenience. For Axis Direct Demat account related queries please write to dphelp@axisdirect.in ऐक्सिस बैंक का सपोर्ट पेज, अब हिन्दी में भी उपलब्ध। अब सेवाएं आपकी अपनी भाषा में। Real time tracking of your Service Request 24*7 via AXIS SUPPORT. Click here for the status of your Service Request. ‹› reach us here reach ushere branch/ atm instantchat chatwith agent speakwith us connectvia email Click To Apply * Credit Card * Personal Loan * Business Loan * Auto Loan * Education Loan * Home Loan/LAP Click to avail Home Loan LAP Do you want to Raise a Complaint? * complaint for the first time * escalate to nodal officer * escalate to principal nodal officer PLAN SMARTER, STAY AHEAD calculate & plan home loan EMIcalculator emergency fundcalculator personal loan EMI calculator car loan EMI calculator ‹› view all LOOKING FOR FORMS? DOWNLOAD HERE business banking credit-cards loans forex investment debit-cards smart forms account nri business banking credit-cards loans forex investment debit-cards smart forms account nri business banking credit-cards loans forex investment ‹› view all IMPORTANT CUSTOMER INFORMATION * Banking Ombudsman Scheme 2006 * Grievance Redressal Policy * Operating Guideline on Customer Complaints * Turnaround Times * Roles and Responsibilities of PNO * Fraud Awareness Booklet * Notice Board * Banking Codes & Standards Board of India * E Brochures & Leaflets * Depositors' Policy * Banking Policies * Unclaimed Accounts to DEA Fund * Rights of Banks’ Customer * Bank Branch IFSC codes * Code of Conduct * Facility for Exchange Coins and Notes * RBI and Ministry of Finance Advisory * Senior Management Details * List of Branches/ ATM with Ramps * Deposit Insurance and Credit Guarantee Corporation * Mandatory Notices Displayed at Branches * Goods & Services Tax (GST) * RBI - Bank Holiday List * Documents for settlement of Death Claim * FAQs - Ombudsman under NPS/APY ESCALATE TO NODAL OFFICER Not satisfied with first level response then connect with our Nodal Officer using below option WRITE HERE Click here to send an email to our Nodal Officer SEND LETTER Download the Grievance Form and send it to the address mentioned on it FOR BRANCH RELATED COMPLAINTS Click here to get Circle Nodal Officer details notes: We recommend that you use the above structured format to submit your complaints and receive an expeditious response. However, if you wish to write to us directly, you may do so at email.services@axisbank.com * To know the status of your existing complaint, you can click here or call us on 18004190068 * If your issue is not resolved within 30 days, you can approach the Banking Ombudsman * Banking Ombudsman Scheme 2006 * Grievance Redressal Policy * Operating Guideline on Customer Complaints * Turnaround Times * Roles and Responsibilities of PNO * To download form for settlement of claim in deceased depositors account (with nomination of survivorship clause), kindly click here. * To download form for settlement of claim in deceased depositors account (without nomination of survivorship clause), kindly click here. * List of Branches with Ramps * List of ATMs with Ramps ESCALATE TO PRINCIPAL NODAL OFFICER Not satisfied with second level response then connect with our Principal Nodal Officer using below option WRITE HERE Click here to send an email to our Principal Nodal Officer on email ID - PNO@axisbank.com SEND LETTER Download the Grievance Form and send it to the address mentioned on it notes: We recommend that you use the above structured format to submit your complaints and receive an expeditious response. However, if you wish to write to us directly, you may do so at email.services@axisbank.com * To know the status of your existing complaint, you can click here or call us on 18004190068 * If your issue is not resolved within 30 days, you can approach the Banking Ombudsman * Banking Ombudsman Scheme 2006 * Grievance Redressal Policy * Operating Guideline on Customer Complaints * Turnaround Times * Roles and Responsibilities of PNO I have a complaint related to Start selection here Report A Fraud Or Dispute Bank Accounts Cards Loans Digital Banking eDGE Loyalty Points ATM And Cash Deposit Machines Deposits Remittances Start selection here (Required) specific to Continue Selecting Continue Selecting for which I have an issue Continue Selecting Continue Selecting (Required) via Chat Email Call Branch notes: We recommend that you use the above structured format to submit your complaints and receive an expeditious response. However, if you wish to write to us directly, you may do so at email.services@axisbank.com * To know the status of your existing complaint, you can click here or call us on 18004190068 * If your issue is not resolved within 30 days, you can approach the Banking Ombudsman * Banking Ombudsman Scheme 2006 * Grievance Redressal Policy * Operating Guideline on Customer Complaints * Turnaround Times * Roles and Responsibilities of PNO Chat with agent for Product Start selection here Report A Fraud Or Dispute Bank Accounts Cards Loans Digital Banking eDGE Loyalty Points ATM And Cash Deposit Machines Deposits Start selection here (Required) specific to Continue Selecting Continue Selecting for which I have an issue Continue Selecting Continue Selecting (Required) with sub issue Select Specifics Select Specifics (Required) via Chat Speak with us for product Start selection here Report A Fraud Or Dispute Bank Accounts Cards Loans Digital Banking eDGE Loyalty Points ATM And Cash Deposit Machines Deposits Business Banking Services Remittances Insurance Start selection here (Required) specific to Continue Selecting Continue Selecting for which I have an issue Continue Selecting Continue Selecting (Required) with sub issue Select Specifics Select Specifics (Required) Call Speak with us for product Connect via email for product Start selection here Report A Fraud Or Dispute Bank Accounts Cards Loans Digital Banking Deposits Remittances Start selection here (Required) specific to Continue Selecting Continue Selecting for which I have an issue Continue Selecting Continue Selecting (Required) with sub issue Select Specifics Select Specifics (Required) via Email You will be redirected to Internet Banking Login Page. 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