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 * Solutions
    * Knowledge Management Centralized Content That Makes Customers and Your
      Team Happy
    * Learning Management Because Meeting Your Goals Requires a Well-Trained
      Team
    * Dynamic Coaching The Most Effective Method to Improve Performance Made
      Easier
    * Connected Quality Assurance Tools and Insights to Drive a Culture of
      Continuous Improvement
    * Communications Hub Get the Word Out. Around the Corner or Around the World
    * Engagement Tools Tools that can be used to challenge, recognize and reward
      your team
    * Talent Performance evaluations, attendance, goal setting and more to help
      you maximize your team’s capabilities.
    * C2Connect Staying connected to your team with in-platform chat and video
      meeting tools.
    * C2View A powerful BI tool that provides analytics and actionable insights.

 * Pricing
 * Resources
    * C2Perform Index (C2PI) Quarterly look at performance management trends
    * Company Learn about our company, team and our story
    * Integrations Integrate C2Perform with your favourite tools
    * Blog Great ideas and practical advice

 * Contact
   
 * SCHEDULE A DEMO
 * Call Us: 800.916.3107

 * English - United States
 * Español (Spanish)


A SUPER APP FOR CUSTOMER SUPPORT OPERATIONS

A FULL SUITE OF PERFORMANCE MANAGEMENT AND EMPLOYEE
ENGAGEMENT TOOLS - ALL UNDER ONE ROOF


SCHEDULE A DEMO
Learn More


Be Better Every Day. Improve your customer experience with a connected set of
quality, coaching, learning and knowledge tools.

Connect With Your Team. Automatically recognize milestones and reward
achievements, make it easier to communicate, create contests, get insights into
your team’s pulse and more to engage your employees.

Efficiency and Value. Everything you need is in one platform, at a price that’s
less than you’d pay for a lot of single-solution tools. (Oh, and no more
spreadsheets.)


DELIVER A BETTER CUSTOMER EXPERIENCE WITH C2PERFORM

Engage your team, improve performance and delight your customers.

Explore Apps


DYNAMIC COACHING

THE MOST IMPORTANT STEP IN IMPROVEMENT – MADE EASIER



There’s nothing more important than developing your team, yet Coaching doesn’t
happen as consistently as you’d like because the day-to-day can get in the way. 
We make the process easier,quicker and more effective by letting you customize
coaching sessions and correlating the impact of those sessions on key
performance outcomes.



Learn More


CONNECTED QUALITY ASSURANCE

TOOLS AND INSIGHTS TO TURN OBSERVATIONS INTO IMPROVEMENTS



With our integrated QA tools, you can easily create workflows to automatically
assign developmental activities tied to specific opportunities.  Add that to
automatic rewards and recognition to get more of the behaviors that help your
customers.  Get real insights into performance at any level of your organization
and act on them faster.



Learn More


KNOWLEDGE MANAGEMENT

DYNAMIC, ACCESSIBLE CONTENT THAT HELPS YOUR TEAM AND YOUR CUSTOMERS



Today’s work environment means that your team needs a great knowledge base to
deliver on your customer experience.  Create virtually any type of content you
want, make sure that it’s easily accessible, and use our analytics to improve
the effectiveness of your articles.



Learn More


LEARNING MANAGEMENT

THE WORK WORLD HAS CHANGED. OUR LEARNING PLATFORM LETS YOU CHANGE WITH IT.



Deliver training the way it works best for your organization – virtual
classrooms, in-person, eLearning – and measure the impact on your performance
goals.  Take things to the next learning level with employee journeys that make
sure the entire organization is focused on helping your team succeed.



Learn More


ENGAGEMENT TOOLS

NOW MORE THAN EVER, CONNECTION WITH YOUR TEAM IS EVERYTHING.



Hallway chats and physical pats on the back may have gone away, but the need for
reinforcement and engagement is more important than it’s ever been.  Digital
engagement tools like badges, contests and employee progression make it easy to
connect with your team and let them know how they’re doing.



Learn More


COMMUNICATIONS HUB

GET THE WORD OUT. AROUND THE CORNER OR AROUND THE WORLD.



With C2 you’ve got access to a fully integrated and interactive communications
platform that lets you easily get the right message to the right audience at the
right time. New Features include in-platform video meeting and chat to make
communications more effective and without having to buy yet another platform.



Learn More


TALENT

MAXIMIZE YOUR TEAM’S CAPABILITIES.

The mechanics of staying on top of employee development – goal setting,
performance evaluations, attendance, PTO management – can be time consuming and
complex. Manage these processes in C2Perform to streamline workflows, get status
updates more quickly and increase employee satisfaction.

Learn More


C2CONNECT

STAY CONNECTED TO YOUR TEAM WITH IN-PLATFORM CHAT AND VIDEO MEETING TOOLS.

In the new world of work, communicating has never been more important. We make
it easy with in-platform video and chat tools designed to make you more
productive. Easily answer questions from your team, hold weekly meetings or
deliver a more personalized coaching experience.

Learn More


C2VIEW

A POWERFUL BI TOOL THAT PROVIDES ANALYTICS AND ACTIONABLE INSIGHTS.

Go beyond spreadsheets and interact with your data in ways that let you make
better, quicker decisions with our flexible, powerful business intelligence
tool. Take everyday data and turn it into new ways to think about your operation
and opportunities.

Learn More



TRUSTED BY COMPANIES AROUND THE WORLD TO POWER A BETTER CUSTOMER AND EMPLOYEE
EXPERIENCE

See More



EVERYTHING UNDER ONE ROOF

OUTSTANDING VALUE FOR LESS THAN WHAT YOU’D PAY FOR A LOT OF SINGLE-PURPOSE
SOLUTIONS.

No more spreadsheets. No need to manage employees across multiple platforms (and
pay for them). Not to mention trying to pull data from all those platforms to
give you a view of what’s going on. You’ve got everything you need to improve
performance and engage your teams in C2Perform.


SCHEDULE A DEMO


Core Features. Start with one or more fundamental pieces and see immediate
efficiency and improvement.

Enhancements.. Supercharge the power of C2Perform by adding modules that engage
your team and give you interactive insights that you can turn into action.




THE OPERATING SYSTEM FOR CUSTOMER SUPPORT

KNOW WHERE TO FOCUS, WHAT TO DO AND WHEN TO DO IT

Delivering a superior customer experience is easier said than done. With
C2Perform, you’ve got a powerful asset to help you quickly identify areas for
improvement and to act on them. Automate follow up actions and easily see the
impact on key performance outcomes.

Learn More

 


ENGAGE YOUR TEAM

RECOGNIZE. RETAIN. REPEAT.

Our fully integrated, gamified rewards and recognition tools increase engagement
(and reduce attrition) by letting you recognize achievement automatically and on
demand. Add communications tools like polls, surveys, and a host of messaging
options to make sure everyone stays connected – which has never been more
important.

Learn More






ACTIONABLE INSIGHTS WHEN AND
WHERE YOU NEED THEM

C2Perform’s standard reports offer real-time insights for team leaders, while
our C2View reporting tool opens up endless opportunities for you to spot trends
and factors affecting performance and engagement. You’ll be able to go from “I
think” to “I know.”




SEE HOW YOUR TEAM CAN BE MORE SUCCESSFUL AND REACH YOUR GOALS WITH THIS FULL
HANDS-ON DEMO

Watch C2perform in Action




MULTIPLY YOUR C2PERFORM SUPERPOWERS
WITH INTEGRATIONS

C2Perform's growing ecosystem of integrations creates a wide range of
opportunities to automate workflows and expand the power of the platform.

 


WANT TO SEE HOW C2PERFORM COULD WORK FOR YOU?

No pushy sales techniques. We promise.

SCHEDULE A DEMO

Be Better Everyday. Improve your customer experience with a connected set of
quality, coaching, learning and knowledge tools.

Connect with your team. Connect with your team. Automatically recognize
milestones and reward achievements, make it easier to communicate, create
contests, get insights into your team’s pulse and more to engage your employees.

Efficiency and Value. Everything you need is in one platform, at a price that’s
less than you’d pay for a lot of single-solution tools. (Oh, and no more
spreadsheets.)


Quick Links
 * Request A Demo
 * Pricing
 * Partners
 * Contact

Solutions
 * Knowledge Management
 * Dynamic Coaching
 * Learning Management
 * Quality Assurance
 * Communications Hub

 * Engagement Tools
 * Talent
 * C2Connect
 * C2View

Contact Us

300 Colonial Center Drive, Suite 100
Roswell, GA 30076

800.916.3107

info@c2perform.com

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