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close How can we help you today?
Business Consultants Let our experts help you find the right solution for your
unique needs.
855-834-8495 Hours: M-F 8am-11pm ET
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WHY CHOOSE NETWORK SOLUTIONS?


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ALL YOU NEED IN ONE PLACE

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FAQS


EXPAND_MORE WHAT ARE THE BEST NETWORK SOLUTIONS PRODUCTS TO HELP ME GET ONLINE
RIGHT AWAY?

Network Solutions offers everything you need to get online quickly. From website
development to optimization, social media, online advertising and more, we’ll
have your business online in no time.

A personalized business website is the first step to getting your business
online. We provide everything from simple do-it-yourself builders
to custom-built advanced websites with all the bells and whistles. That means
you can choose the right website for your business and your budget. When
building your online presence, it is also important that you factor in search
engines and how people use them. Search Engine Optimization (SEO) is one of the
only ways people who don’t already know your business can find it online.
Without keywords and search engine optimization, customers and clients can only
find you by searching for your exact business name or web address, or by
searching on social media. That means you miss out on thousands of searches
about your products and services every month that take place in Google, Bing,
etc. We provide SEO services for all different types of businesses to allow you
to target local, national and international search engines.

Once you have your website created and optimized for search engines, you need to
look into digital marketing to amplify your online presence. When a new business
goes online, it has to compete with older websites who have already worked to
secure their space and ranking in the search engines. These websites once
started where you are today but invested in marketing campaigns to find new
customers.

Without marketing, your potential customers have to do a lot of work to find
your business. You are asking customers to search through all of the other
businesses who do market themselves online and have been doing so for years, to
find your company and use you. Online marketing can take many forms. For local
businesses with a storefront, we recommend social media marketing to drive
clientele to you. Online ratings, engagement, and multiple social accounts
factor into your overall local presence and we can help with all of that.

For online businesses that need new customer leads now, we recommend Network
Solutions Pay-Per-Click services that allow you to set aside a budget and
advertise your business in the first one to four ad slots on Google. That means
showing up at the top of search engine results pages today! Get in touch with
our customer service to get your business online right away.


EXPAND_MORE HOW CAN NETWORK SOLUTIONS HELP ME GET NEW CUSTOMERS TO MY ONLINE
BUSINESS?

Whether you’re a new online business or you’ve been around for a few years,
every business needs new customers. We’re here to help. Network Solutions has a
variety of online marketing services to suit every type of business, big or
small.

Our specialized Pay-Per-Click (PPC) agents are trained to assist businesses with
online advertising in Google. This service allows a business to choose specific
keywords and appear in Google’s ad positions at the top of search pages for
those queries. Our PPC services can work for businesses with any size budget,
with campaigns locally, internationally or both!

Our Facebook Marketing specialists are trained to assist businesses with social
media marketing and advertising. They can target specific people who have
interests that match your services and market directly to them, on their
personal social media pages. This form of marketing is very effective when
paired with sales or discount offers. Often times, potential customers will
“shop around” and look for the best deals on different platforms. Instead of
waiting for them to find you, we’ll bring them to you using engaging posts that
describe your business.

Direct contact with customers from the business owner can add a personal touch
to your social media pages, and potentially grow a more connected audience. Our
social media marketing services give you the option to personally interact with
customers if you choose. Ever wonder what people are saying about your business
online? Network Solutions also offers Reputation Alert monitoring services to
keep you in the know, every day.

There are so many ways that we can work with you on your primary mission to get
new customers online. So, if it’s not PPC or social media marketing, why not
call us and ask us about our SEO or local business services? Network Solutions
can help you grow your business, so reach out to us today to get the
conversation started.


EXPAND_MORE HOW CAN I MOVE ALL OF MY EXISTING WEBSITE SERVICES TO NETWORK
SOLUTIONS?

Network Solutions technical and support specialists can help you move any
existing website service into our ecosystem. See the process for specific
products below, but the best way is to contact us today at 1-800-333-7680.

Moving hosting services to Network Solutions:
To move your hosting services to Network Solutions, you’ll first purchase a
hosting package that meets your needs for the type of website you have. Once
purchased, you will get the FTP credentials needed to move your website hosting.
Now you can go ahead and download the content from your previous host to your
local computer using an FTP application. Once you have the content on your local
computer, you can upload it to Network Solutions. Keep in mind that if your
website runs with a database that you will also need to transfer the database.
Once you have completed this, you can assign your domain name to your hosting
package and update the DNS for your domain to make your site live with Network
Solutions.

Migrating your website to Network Solutions:
Network Solutions provides easy website builders that allow you to re-create
your existing website on our platform. This gives you access to a content
management system so you can make future website updates at any time easily! If
you need help migrating your website reach out to our general support line
at 1-800-333-7680.

Moving your security over to Network Solutions:
Our agents can assist you in moving your website security products to Network
Solutions. First purchase the appropriate SSL certificate or SiteLock security
product from Network Solutions. An online account manager can then walk you
through the steps of validating the SSL certificate and having it installed on
your Network Solutions hosting package.

Moving your business email over to Network Solutions:
To setup email with Network Solutions, purchase what product best suits your
needs. Once that’s done, you can set up your email accounts with Network
Solutions. We advise you to backup any valuable email content to your local
computer, before moving your business email. Email products, services and
backups can vary depending on the type of business and email needs you have.

Moving domain registration to Network Solutions:
Network Solutions is the world’s first domain registrar. So, whether you are a
new customer or an existing customer moving your domains to us, our trained
Domain Support Agents can assist you with transferring your website services to
Network Solutions.

First, ensure your domain name has not been transferred or purchased more than
60 days prior. Remove any locks or security settings you may have in place on
your domain. Contact your current registrar and request they provide you with an
authorization code and that they change your domain settings to public.

Check the email address associated with the domain name you are forwarding to
get an approval email for the transfer. You may either call into our Domain
Support Team at 1-888-642-0209 or purchase a domain transfer on the Network
Solutions website.

Login to the Network Solutions account manager and enter the authorization code,
or provide the code to an agent if you choose to call in. You will receive an
authorization email to the email address associated with your domain name once
the process is complete. Now, Network Solutions can assist you with whatever you
need with your domain name or the services attached to that domain name.


EXPAND_MORE HOW CAN NETWORK SOLUTIONS HELP ME IF I RUN INTO TECHNICAL ISSUES?

We are a team full of technical expertise to help you with anything you need
related to our products and services. We are trained to troubleshoot and assist
you to resolve any technical issues. Depending on the nature of the technical
issue, you can call in and speak with a trained agent who can assist by remotely
fixing the issue on our end. They will walk you through their work,
step-by-step, to ensure you feel confident they know what they are doing. The
agent will document their work and can provide you a ticket number to call in
and track the progress of the work if the technical issue takes time to fix.

We specialize in solving website problems! Contact the Network Solutions
Customer Support team at 1-877-628-8686 or click on the link above to find the
department that most applies to you.


EXPAND_MORE HOW DOES NETWORK SOLUTIONS CHARGE FOR RENEWALS?

Network Solutions has a process for renewals that is designed to protect our
customers. When you purchase a domain product the account is automatically set
to Auto Renew. This protects you from losing your domain name. Auto Renew
ensures your domain name is safe by automatically charging the account
approximately sixty (60) to ninety (90) days prior to the end of the term
period.

Before your product expires, you will receive an automatic renewal reminder
letting you know the date that your card will be charged. You may be asked to
update your payment information if your credit card on file is invalid.

When an Automatic Renewal processes, you receive an email confirming the order
and that the renewal was successful. This occurs 60 days before product
expiration or if renewed on a later renewal attempt.

An Order Payment Failure email is sent when an automatic renewal fails. This
occurs 60 days before product expiration and every failed attempt after, which
occurs every 14 days to give you plenty of time to fix the issue before the
product or service expires.

If Auto Renew is not set up, Network Solutions customers have to manually renew
domain names through their Account Manager portal. That is also the same place
to change your renew status to either turn it on for automatic renewals or turn
it off to control domain renewals manually.

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