www.medallia.com Open in urlscan Pro
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Form analysis
2 forms found in the DOM

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Text Content

WHY MEDALLIA



WHY MEDALLIA

Learn how partnering with us can transform your business — for both customers
and employees.

SUCCESS STORIES

See results from brands like yours

ROI CALCULATOR

Optimize your program spend

ENTERPRISE-GRADE PLATFORM

Explore all features and benefits

WORLD-CLASS SERVICE

Get support for crucial operations

GLOBAL IMPACT

Impact the world beyond your own

AI LEADERSHIP

Follow our AI experience innovations

PARTNER NETWORK

Access approved, localized expertise

PLATFORM



MEDALLIA PLATFORM

Explore how experiences come together in one powerful platform.

COMPREHENSIVE FEEDBACK CAPTURE

Collect every signal for more meaningful data

ADMINISTRATION

Run complex, global programs with self-service

ROLE-BASED REPORTING

Close the loop and drive action quickly

AI & ANALYTICS

Uncover essential insights from every interaction

INTEGRATIONS

Easily share data across systems and teams

PRICING

Expand your program with flexible pricing

ENTERPRISE-GRADE SECURITY

Keep your business data safe and compliant

SOLUTIONS



CUSTOMER EXPERIENCE

End-to-end customer experience management and orchestration



OVERVIEW

CUSTOMER EXPERIENCE MANAGEMENT

DIGITAL EXPERIENCE

EXPERIENCE ORCHESTRATION

PERSONALIZED MESSAGING

EMPLOYEE EXPERIENCE

Employee listening and activation solutions



OVERVIEW

EMPLOYEE LISTENING

EMPLOYEE ACTIVATION

IDEAS

CONTACT CENTER

Improve agent engagement and optimize service quality



OVERVIEW

CONVERSATION INTELLIGENCE

AGENT COACHING

QUALITY MANAGEMENT

INTELLIGENT CALLBACK

MARKET RESEARCH

Expert research strategy, design, analytics, and deliverables



OVERVIEW

AGILE RESEARCH

CONSUMER INTELLIGENCE

VIDEO

RESEARCH STRATEGY & SERVICES

INDUSTRIES



AUTOMOTIVE

FINANCIAL SERVICES

HEALTHCARE

INSURANCE

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AGILE RESEARCH

Spin up consumer research faster than ever, with richer insights as your data
comes together in a unified platform.

Learn more Login


GO FROM QUESTION TO INSIGHT IN A MATTER OF CLICKS WITH DIY SURVEYS AND
ANALYTICS.

Empower your research and insights teams with flexible DIY survey capabilities
and advanced statistical analysis.


LIGHTNING-FAST, FLEXIBLE RESEARCH SURVEYS

Whether you build from scratch or start with survey templates designed by
research experts, launch at your pace, with your branding, and for your global
audience, with 80+ languages supported.

It’s the only DIY research tool your insights and research team will need —and
it’s available right in Medallia Experience Cloud.




ALL YOUR MARKET RESEARCH NEEDS IN A UNIFIED PLATFORM

CUSTOMER INSIGHTS



Understand usage, path to purchase, and segmentation.



ONE-OFF SURVEYS



Get a quick snapshot of customer satisfaction.



MARKETING & BRAND RESEARCH



Track brand perception and measure marketing effectiveness.



PRODUCT RESEARCH



Uncover emerging market trends and competitive insights, and test product
concepts.




ADVANCED STATISTICAL ANALYSIS

Leverage advanced statistical analysis (maxdiff, conjoint, etc.), unique
question types, and extensive survey distribution methods to reach a broader
audience.

Uncover new insights about your products and competitors by targeting specific
populations outside your typical base with in-house and third-party panel
research.




REAL-TIME REPORTING FOR YOU AND YOUR TEAM

Your research needs are specific to your brand. So now you can customize your
dashboard to analyze what you need in real time.

But your research needs to be seen, too. You can share valuable insights with
automated messaging and report links, giving anyone across the org access to
what matters most to them.




ACCESS MILLIONS OF RESPONDENTS WORLDWIDE VIA 3RD PARTY PANEL

Build your target audience directly in Agile Research and get immediate access
to millions of respondents worldwide through a leading 3rd party panel provider.

Select from dozens of demographic and behavioral criteria and follow progress
and view results in real time.




RESEARCH DELIVERED WHERE IT MATTERS.

Insights are delivered directly to your team — in the tools they use.

While multiple systems are a reality, logging in doesn’t have to be. Our API
allows brands to integrate Agile Research functionality into your internal
applications.

Underneath it all, enterprise-grade security and compliance ensure data is
handled with the utmost care.




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