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Submission: On February 13 via api from ZA — Scanned from DE
Submission: On February 13 via api from ZA — Scanned from DE
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▼ Show Hide Feedback * Contents Interaction Desktop Client Features Access Control Rights Security Rights What's New in Interaction Desktop Interactive Update Accessibility Compliance Report a Problem Genesys Cloud for PureConnect Using Mini Mode Using the Operator Console Views and Dialog Boxes Using the Toolbars Configuration Options Working with Account and Wrap-Up Codes Working with Callback Requests Working with Calls Working with Chat Sessions Working with Directories Working with Email Messages Email Interactions Secure Email Messages Email Views Email Folders Manage Folders Email List Email Editor Email Window for Incoming Messages Email Window for Outgoing Messages Configure Email Windows Manage Email Messages Working with Faxes Working with Generic Objects Working with Interaction Optimizer Working with Interaction Process Automation Working with Interaction Tracker Working with the Microsoft Lync Integration Working with the Microsoft Outlook Interaction Desktop Add-in Working with Orbit Queues Working with Personal Rules Working with Queues Working with Response Management Working with Screen Pops Working with Speed Dial Working with Status Settings Working with Text Messages Working with Voice Mail Working with Workgroups Interaction Client Systems and Subsystems Change log Interaction Desktop Help EMAIL VIEWS You can manage email interactions in dedicated email views. These include: * Email Folders * Email List * Email Editor Some default Client Templates combine these views into a single workspace. This workspace can include the Response Management view which enables you to use stored responses in your email replies. If you have the Customize Client Security right, you can add, remove, and rearrange views in an Interaction Desktop workspace. The Email views are available in the Email category in the Create New View dialog box. Important: If you do not display the Email Editor, you can use the Email Window for Incoming Messages and Email Window for Outgoing Messages to view and respond to your email messages. Related Topics Add a view to a workspace Email Editor Email Folders Email List Email Window for Incoming Messages Email Window for Outgoing Messages My Interactions Copyright and trademark ORIGINALTEXT Bessere Übersetzung vorschlagen --------------------------------------------------------------------------------