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 * WE SUPPORT ADULT PROTECTIVE SERVICES
   
   Supporting APS across the country since 1989. A forum for sharing
   information, solving problems, and improving the quality of services for
   victims of elder and vulnerable adult mistreatment.
   
   BECOME A MEMBER
   


MEMBERSHIP

Experience the benefits of a NAPSA membership while also supporting our mission.

LEARN MORE


EVENTS

NAPSA hosts conferences, webinars and more. See what we have planned.

EXPLORE


GET HELP

Need help immediately? Don’t hesitate. Resources are available for you or
someone you know.

CONTACT LOCAL APS

Download PDF

Getting to know



ADULT PROTECTIVE SERVICES

Did you know there are Adult Protective Services (APS) agencies all over the
nation? More than likely, there is one near your community.

APS is a social services program that serves older adults and adults with
disabilities who are in need of assistance. APS workers investigate cases of
abuse, neglect or exploitation, working closely with a wide variety of allied
professionals such as physicians, nurses, paramedics, firefighters and law
enforcement officers.

If you have any issues, concerns or questions, it is always confidential and
safe to contact an APS office near you.

What are the



BENEFITS OF JOINING NAPSA?

Perhaps you are an APS professional looking for more connection, support, or
training in your field. If so, you have come to the right place.

APS professionals are some of the most dedicated, compassionate people in
today’s workforce. NAPSA is proud to support them through events, networking
opportunities, relevant training, our robust research library, and many other
educational resources.

Your NAPSA membership also provides funds that help fulfill our mission: to
advance the field of Adult Protective Services, raise awareness of elder and
adult abuse, and advocate on behalf of those victims. Learn more about
membership here.


A HOLISTIC APPROACH

Most seniors and adults with disabilities live independently without assistance,
however, some face abuse or neglect by others and need trained professionals to
advocate on their behalf. Others may simply be struggling with routine
activities and benefit from in-home support services to maintain their health
and independence.

APS helps by assessing each individual’s unique needs, then developing a service
plan to maintain his/her safety, health and independence. Learn more about our
holistic approach by clicking the button below.

LEARN MORE

What Happens



AFTER A REPORT IS MADE

After a concerned citizen contacts his/her local APS office to report their
concerns, the details will be evaluated by a trained professional. They will see
if it meets the requirements for APS services in the local area receiving the
report.

If the situation meets criteria for abuse, neglect or exploitation, an APS
worker will initiate face-to-face contact with the adult needing assistance.
If a report is not accepted, this document may help explain why.

Click below to learn more about what may constitute abuse, neglect or
exploitation.

LEARN MORE


Access Helpful


RESOURCES

 * View and download the information sheet titled “What APS Reporters Need to
   Know.” This document is intended to provide an overview of APS’s role.
 * Access practical information and research on a variety of topics relevant to
   APS on our Research to Practice (R2P) Resource Library page.
 * Learn how APS professionals are working to help victims of mistreatment on
   our Success Stories page.




ABOUT NAPSA



The National Adult Protective Services Association (NAPSA) is a national
non-profit 501 (c)(3) organization with members in all fifty states, D.C., and
the territories.  Formed in 1989, the goal of NAPSA is to provide Adult
Protective Services (APS) programs a forum for sharing information, solving
problems, and improving the quality of services for victims of elder and
vulnerable adult mistreatment. Its mission is to strengthen the capacity of APS
at the national, state, and local levels, to effectively and efficiently
recognize, report, and respond to the needs of elders and adults with
disabilities who are the victims of abuse, neglect, or exploitation, and to
prevent such abuse whenever possible.




NAPSA OFFICES



NAPSA (National Adult Protective Services Association)

Address:
1612 K Street NW #200
Washington, DC 20006

Phone:
(202) 370-6292

Hours:
9am – 5pm EST

Contact NAPSA

© 2024 Copyright NAPSA - National Adult Protective Services Association
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WASHINGTON

Are you concerned someone you love or care about may be the victim of abuse?
Don’t be silent. Report it now. All calls are confidential.

TO REPORT A CASE IN YOUR AREA CALL:

Washington Adult Protective Services
Report Abuse of Seniors or Adults with Disabilities:
PHONE & TTY: 866-363-4276
LOCAL OFFICES: List of Local Offices

×



MONTANA

Are you concerned someone you love or care about may be the victim of abuse?
Don’t be silent. Report it now. All calls are confidential.

TO REPORT A CASE IN YOUR AREA CALL:

Montana Adult Protective Services
Report Abuse of Seniors or Adults with Disabilities:
PHONE: 844-277-9300

×



NORTH DAKOTA

Are you concerned someone you love or care about may be the victim of abuse?
Don’t be silent. Report it now. All calls are confidential.

TO REPORT A CASE IN YOUR AREA CALL:

North Dakota Adult Protective Services
Report Abuse of Seniors or Adults with Disabilities:
PHONE: 855-462-5465, Option 2 (toll free)
Online Reporting System

×



MINNESOTA

Are you concerned someone you love or care about may be the victim of abuse?
Don’t be silent. Report it now. All calls are confidential.

TO REPORT A CASE IN YOUR AREA CALL:

Minnesota Adult Protective Services
Report Abuse of Seniors or Adults with Disabilities as well as institutional
abuse:

PHONE: 844-880-1574 (toll free)
TTY (in Minnesota): 711

×



WISCONSIN

Are you concerned someone you love or care about may be the victim of abuse?
Don’t be silent. Report it now. All calls are confidential.

TO REPORT A CASE IN YOUR AREA CALL:

Wisconsin Adult Protective Services
Report Abuse of Seniors or Adults with Disabilities:
LOCAL OFFICES: List of Local Offices

×



IOWA

Are you concerned someone you love or care about may be the victim of abuse?
Don’t be silent. Report it now. All calls are confidential.

TO REPORT A CASE IN YOUR AREA CALL:

Iowa Dependent Adult Abuse Program
Report Abuse of Seniors or Adults with Disabilities:
PHONE: 800-362-2178
LOCAL OFFICES: List of Local Offices

×



MISSOURI

Are you concerned someone you love or care about may be the victim of abuse?
Don’t be silent. Report it now. All calls are confidential.

TO REPORT A CASE IN YOUR AREA CALL:

Missouri Adult Protective Services
Report Abuse of Seniors or Adults with Disabilities:
PHONE: 800-392-0210
TDD: 800-735-2466

×



ILLINOIS

Are you concerned someone you love or care about may be the victim of abuse?
Don’t be silent. Report it now. All calls are confidential.

TO REPORT A CASE IN YOUR AREA CALL:

Illinois Adult Protective Services
Report Abuse of Seniors:
PHONE: 866-800-1409
TTY: 888-206-1327

×



INDIANA

Are you concerned someone you love or care about may be the victim of abuse?
Don’t be silent. Report it now. All calls are confidential.

TO REPORT A CASE IN YOUR AREA CALL:

Indiana Adult Protective Services
Report Abuse of Seniors or Adults with Disabilities:
PHONE: 800-992-6978
LOCAL OFFICES: List of Local Offices

×



OHIO

Are you concerned someone you love or care about may be the victim of abuse?
Don’t be silent. Report it now. All calls are confidential.

TO REPORT A CASE IN YOUR AREA CALL:

Ohio Adult Protective Services
Report Abuse of Seniors or Adults with Disabilities:
PHONE: 855-644-6277
Click here for a map of county reporting numbers.

×



PENNSYLVANIA

Are you concerned someone you love or care about may be the victim of abuse?
Don’t be silent. Report it now. All calls are confidential.

TO REPORT A CASE IN YOUR AREA CALL:

Pennsylvania Adult Protective Services
Report Abuse of Seniors or Adults with Disabilities:
PHONE: 800-490-8505
LOCAL OFFICES: List of Local Offices

×



NEW YORK

Are you concerned someone you love or care about may be the victim of abuse?
Don’t be silent. Report it now. All calls are confidential.

TO REPORT A CASE IN YOUR AREA CALL:

Bureau of Adult Services of the New York State Office of Children & Family
Services
Report Abuse of Seniors or Adults with Disabilities:
PHONE: 518-402-6513

Adult Services Help Line:
PHONE: 844-697-3505

LOCAL OFFICES: List of Local Offices

×



VERMONT

Are you concerned someone you love or care about may be the victim of abuse?
Don’t be silent. Report it now. All calls are confidential.

TO REPORT A CASE IN YOUR AREA CALL:

Vermont Adult Protective Services
Report Abuse of Seniors or Adults with Disabilities:
PHONE: 800-564-1612
AFTER HOURS: 800-649-5285
FAX: 802-871-3318
ONLINE FORM: Form

×



MAINE

Are you concerned someone you love or care about may be the victim of abuse?
Don’t be silent. Report it now. All calls are confidential.

TO REPORT A CASE IN YOUR AREA CALL:

Maine Adult Protective Services
Report Abuse of Seniors or Adults with Disabilities:
PHONE: 800-624-8404 (24-hours a day)
TTY Maine Relay: 711
TTY AFTER-HOURS: 207-287-3492

×



TEXAS

Are you concerned someone you love or care about may be the victim of abuse?
Don’t be silent. Report it now. All calls are confidential.

TO REPORT A CASE IN YOUR AREA CALL:

Texas Adult Protective Services
Report Abuse of Seniors or Adults with Disabilities:
PHONE: 800-252-5400
TTY: 800-735-2989
LOCAL OFFICES: List of Local Offices
ONLINE FORM: Form

×



NEW MEXICO

Are you concerned someone you love or care about may be the victim of abuse?
Don’t be silent. Report it now. All calls are confidential.

TO REPORT A CASE IN YOUR AREA CALL:

New Mexico Adult Protective Services
Report Abuse of Seniors or Adults with Disabilities:
PHONE: 866-654-3219

×



ARIZONA

Are you concerned someone you love or care about may be the victim of abuse?
Don’t be silent. Report it now. All calls are confidential.

TO REPORT A CASE IN YOUR AREA CALL:

Arizona Adult Protective Services
Report Abuse of Seniors or Adults with Disabilities:
PHONE: 877-767-2385
TDD: 877-815-8390
ONLINE FORM: Form 

×



CALIFORNIA

Are you concerned someone you love or care about may be the victim of abuse?
Don’t be silent. Report it now. All calls are confidential.

TO REPORT A CASE IN YOUR AREA CALL:

California Adult Protective Services
To report abuse, call this number 1-833-401-0832 and when prompted enter your
5-digit zip code to be connected to the Adult Protective Services in your
county, 7 days a week, 24 hours a day.

×



NEVADA

Are you concerned someone you love or care about may be the victim of abuse?
Don’t be silent. Report it now. All calls are confidential.

TO REPORT A CASE IN YOUR AREA CALL:

Nevada Adult Protective Services
Report Abuse of Seniors or Adults with Disabilities:
PHONE: 888-729-0571 (Statewide)
PHONE: 702-486-6930 (Las Vegas / Clark County)

×



UTAH

Are you concerned someone you love or care about may be the victim of abuse?
Don’t be silent. Report it now. All calls are confidential.

TO REPORT A CASE IN YOUR AREA CALL:

Utah Adult Protective Services
Report Abuse of Seniors or Adults with Disabilities:
PHONE: 801-538-3567
PHONE: 800-371-7897
ONLINE FORM: Form

×



COLORADO

Are you concerned someone you love or care about may be the victim of abuse?
Don’t be silent. Report it now. All calls are confidential.

TO REPORT A CASE IN YOUR AREA CALL:

Colorado Adult Protective Services
Report Abuse of Seniors or Adults with Disabilities or to Report Institutional
Abuse:
LOCAL OFFICES: List of Local Offices

×



KANSAS

Are you concerned someone you love or care about may be the victim of abuse?
Don’t be silent. Report it now. All calls are confidential.

TO REPORT A CASE IN YOUR AREA CALL:

Kansas Adult Protective Services
Report Abuse of Seniors or Adults with Disabilities:
PHONE: 800-922-5330

×



OREGON

Are you concerned someone you love or care about may be the victim of abuse?
Don’t be silent. Report it now. All calls are confidential.

TO REPORT A CASE IN YOUR AREA CALL:

Oregon Adult Protective Services
Report Abuse of Seniors or Adults with Disabilities:
PHONE: 855-503-SAFE (855-503-7233)

×



IDAHO

Are you concerned someone you love or care about may be the victim of abuse?
Don’t be silent. Report it now. All calls are confidential.

TO REPORT A CASE IN YOUR AREA CALL:

Idaho Adult Protective Services
Report Abuse of Seniors or Adults with Disabilities:
PHONE: 208-334-3833
PHONE: 800-926-2588
E-MAIL: icoa@aging.idaho.gov

×



WYOMING

Are you concerned someone you love or care about may be the victim of abuse?
Don’t be silent. Report it now. All calls are confidential.

TO REPORT A CASE IN YOUR AREA CALL:

Wyoming Adult Protective Services
PHONE: (307) 777-7564
LOCAL OFFICES: List of Local Offices

×



NEBRASKA

Are you concerned someone you love or care about may be the victim of abuse?
Don’t be silent. Report it now. All calls are confidential.

TO REPORT A CASE IN YOUR AREA CALL:

Nebraska Adult Protective Services
Report Abuse of Seniors or Adults with Disabilities:
PHONE: 800-652-1999

×



SOUTH DAKOTA

Are you concerned someone you love or care about may be the victim of abuse?
Don’t be silent. Report it now. All calls are confidential.

TO REPORT A CASE IN YOUR AREA CALL:

South Dakota Adult Protective Services
Report Abuse of Seniors or Adults with Disabilities:
PHONE: 1-833-663-9673

×



OKLAHOMA

Are you concerned someone you love or care about may be the victim of abuse?
Don’t be silent. Report it now. All calls are confidential.

TO REPORT A CASE IN YOUR AREA CALL:

Oklahoma Adult Protective Services
Report Abuse of Seniors or Adults with Disabilities:
PHONE: 800-522-3511
Public Access Online Reporting (must be completed in Chrome):  www.OKHotline.org

×



ARKANSAS

Are you concerned someone you love or care about may be the victim of abuse?
Don’t be silent. Report it now. All calls are confidential.

TO REPORT A CASE IN YOUR AREA CALL:

Arkansas Adult Protective Services
Report Abuse of Seniors or Adults with Disabilities:
PHONE: 800-482-8049

×



LOUISIANA

ARE YOU CONCERNED SOMEONE YOU LOVE OR CARE ABOUT MAY BE THE VICTIM OF ABUSE?
DON’T BE SILENT. REPORT IT NOW. ALL CALLS ARE CONFIDENTIAL.

TO REPORT A CASE IN YOUR AREA CALL:

Louisiana Adult Protective Services
Report incidents of abuse, neglect, and exploitation involving adults ages 18 to
59 at apsreporting@la.gov or the toll free number at 800-898-4910.

Report incidents of abuse, neglect, and exploitation involving adults 60 and
older to Elderly Protective Services at 833-577-6532.

×



MISSISSIPPI

Are you concerned someone you love or care about may be the victim of abuse?
Don’t be silent. Report it now. All calls are confidential.

TO REPORT A CASE IN YOUR AREA CALL:

Mississippi Adult Protective Services
Report Abuse of Seniors or Adults with Disabilities:
Vulnerable Persons Hotline: 844-437-6282
PHONE: 800-345-6347 then choose prompt #2
PHONE: 601-359-4500 then choose prompt #2

×



ALABAMA

Are you concerned someone you love or care about may be the victim of abuse?
Don’t be silent. Report it now. All calls are confidential.

TO REPORT A CASE IN YOUR AREA CALL:

Alabama Adult Protective Services
Report Abuse of Seniors or Adults with Disabilities:
PHONE: 800-458-7214
PHONE: 334-242-1350
E-MAIL: aps@dhr.alabama.gov

 

×



GEORGIA

Are you concerned someone you love or care about may be the victim of abuse?
Don’t be silent. Report it now. All calls are confidential.

TO REPORT A CASE IN YOUR AREA CALL:

Georgia Adult Protective Services
Report Abuse of Seniors or Adults with Disabilities:
PHONE: 888-774-0152
PHONE: 404-657-5250
FAX: 770-408-3001
ONLINE FORM: Form

×



SOUTH CAROLINA

Are you concerned someone you love or care about may be the victim of abuse?
Don’t be silent. Report it now. All calls are confidential.

TO REPORT A CASE IN YOUR AREA CALL:

South Carolina Adult Protective Services
Report Abuse of Seniors or Adults with Disabilities:
PHONE: 1-888-CARE4US (1-888-227-3487)

×



NORTH CAROLINA

Are you concerned someone you love or care about may be the victim of abuse?
Don’t be silent. Report it now. All calls are confidential.

TO REPORT A CASE IN YOUR AREA CALL:

North Carolina Adult Protective Services
Report Abuse of Seniors or Adults with Disabilities:

×



TENNESSEE

Are you concerned someone you love or care about may be the victim of abuse?
Don’t be silent. Report it now. All calls are confidential.

TO REPORT A CASE IN YOUR AREA CALL:

Tennessee Adult Protective Services
Report Abuse of Seniors or Adults with Disabilities:
PHONE: 888-277-8366
LOCAL OFFICES: List of Local Offices

×



KENTUCKY

Are you concerned someone you love or care about may be the victim of abuse?
Don’t be silent. Report it now. All calls are confidential.

TO REPORT A CASE IN YOUR AREA CALL:

Kentucky Adult Protective Services
Report Abuse of Seniors or Adults with Disabilities:
PHONE: 877-597-2331

×



WEST VIRGINIA

Are you concerned someone you love or care about may be the victim of abuse?
Don’t be silent. Report it now. All calls are confidential.

TO REPORT A CASE IN YOUR AREA CALL:

West Virginia Adult Protective Services
Report Abuse of Seniors or Adults with Disabilities:
PHONE: 800-352-6513
LOCAL OFFICES: List of Local Offices

×



VIRGINIA

Are you concerned someone you love or care about may be the victim of abuse?
Don’t be silent. Report it now. All calls are confidential.

TO REPORT A CASE IN YOUR AREA CALL:

Virginia Adult Protective Services
Report Abuse of Seniors or Adults with Disabilities:
PHONE: 888-832-3858
LOCAL OFFICES: List of Local Offices

×



MARYLAND

Are you concerned someone you love or care about may be the victim of abuse?
Don’t be silent. Report it now. All calls are confidential.

TO REPORT A CASE IN YOUR AREA CALL:

Maryland Adult Protective Services
Report Abuse of Seniors or Adults with Disabilities:
PHONE: 800-332-6347
TTY: 800-735-2258

×



ALASKA

Are you concerned someone you love or care about may be the victim of abuse?
Don’t be silent. Report it now. All calls are confidential.

TO REPORT A CASE IN YOUR AREA CALL:

Alaska Adult Protective Services
Report Abuse of Seniors or Adults with Disabilities:
PHONE: (907)-269-3666
FAX:   907-269-3648
ONLINE FORM: Form

×



PUERTO RICO

Are you concerned someone you love or care about may be the victim of abuse?
Don’t be silent. Report it now. All calls are confidential.

TO REPORT A CASE IN YOUR AREA CALL:

Puerto Rico Long-Term Care Ombudsman Program
Report Institutional Abuse:
PHONE: 787-721-8225

×



FLORIDA

Are you concerned someone you love or care about may be the victim of abuse?
Don’t be silent. Report it now. All calls are confidential.

TO REPORT A CASE IN YOUR AREA CALL:

Florida Adult Protective Services
Report Abuse of Seniors or Adults with Disabilities:
PHONE: 800-962-2873
TDD: 800-453-5145
FAX: 800-914-0004
ONLINE FORM: Form

×



NEW HAMPSHIRE

Are you concerned someone you love or care about may be the victim of abuse?
Don’t be silent. Report it now. All calls are confidential.

TO REPORT A CASE IN YOUR AREA CALL:

New Hampshire Adult Protective Services
Report Abuse of Seniors or Adults with Disabilities:
PHONE: 603-271-7014
PHONE: 800-949-0470

×



MASSACHUSETTS

Are you concerned someone you love or care about may be the victim of abuse?
Don’t be silent. Report it now. All calls are confidential.

TO REPORT A CASE IN YOUR AREA CALL:

Massachusetts Elder Abuse and Protective Services
Report Abuse of Seniors 60+
PHONE: 800-922-2275

Massachusetts Disabled Persons Protection Commission
Ages 18 to 59
PHONE: 800-426-9009
TTY: 888-822-0350

×



RHODE ISLAND

Are you concerned someone you love or care about may be the victim of abuse?
Don’t be silent. Report it now. All calls are confidential.

TO REPORT A CASE IN YOUR AREA CALL:

Report Elder Abuse (ages 60+)

PHONE: 401-462-3000

Rhode Island Office of Healthy Aging – Adult Protective Services


Report Abuse of Adults with Substance Use and Mental Health disorders and Adults
with Developmental Disabilities (ages 18-59)

PHONE: 401-462-2629

×



CONNECTICUT

Are you concerned someone you love or care about may be the victim of abuse?
Don’t be silent. Report it now. All calls are confidential.

TO REPORT A CASE IN YOUR AREA CALL:

Connecticut Protective Services for the Elderly
Report Abuse of Seniors or Adults with Disabilities:
PHONE: (In Connecticut) 888-385-4225
PHONE: (Outside Connecticut) 800-203-1234

×



NEW JERSEY

Are you concerned someone you love or care about may be the victim of abuse?
Don’t be silent. Report it now. All calls are confidential.

TO REPORT A CASE IN YOUR AREA CALL:

New Jersey Adult Protective Services
609-588-6501
Report Abuse of Seniors or Adults with Disabilities by County
BROCHURE: Fact Sheet

×



DELAWARE

Are you concerned someone you love or care about may be the victim of abuse?
Don’t be silent. Report it now. All calls are confidential.

TO REPORT A CASE IN YOUR AREA CALL:

Delaware Adult Protective Services
Statewide: 800-223-9074; (Administration Main office: (302) 255-9390)

New Castle County: (302) 391-3500;
Fax: (302) 424-1346;

Kent/Sussex Counties: (302) 424-7310
Fax number (302) 424-1346
To Report Institutional Abuse, Call:
(877) 453-0012

×



HAWAII

Are you concerned someone you love or care about may be the victim of abuse?
Don’t be silent. Report it now. All calls are confidential.

TO REPORT A CASE IN YOUR AREA CALL:

Hawaii Adult Protective Services
Report Abuse of Seniors or Adults with Disabilities:
Oahu: 808-832-5115
Kauai: 808-241-3337
Maui/ Molokai/Lanai: 808-243-5151
East Hawaii (Hilo/Hamakua/Puna): 808-933-8820
West Hawaii (Kau/Kona/Kohala/Kamuela): 808-327-6280

×



MICHIGAN

Are you concerned someone you love or care about may be the victim of abuse?
Don’t be silent. Report it now. All calls are confidential.

TO REPORT A CASE IN YOUR AREA CALL:

Michigan Adult Protective Services
Report Abuse of Seniors or Adults with Disabilities:
PHONE: 855-444-3911

×



DISTRICT OF COLUMBIA

Are you concerned someone you love or care about may be the victim of abuse?
Don’t be silent. Report it now. All calls are confidential.

TO REPORT A CASE IN YOUR AREA CALL:

District of Columbia Adult Protective Services
Report Abuse of Seniors or Adults with Disabilities:
PHONE: 202-541-3950

Report Institutional Abuse:
PHONE: 202-434-2140
PHONE: 202-442-5833

×