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Enterprise Connect is part of the Informa Tech Division of Informa PLC

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Save the Date for Enterprise Connect AI, October 1-2, Santa Clara, CA!

March 25-28, 2024
Gaylord Palms, Orlando, FL
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EC ORLANDO '24 IS A WRAP!




ANNOUNCING: ENTERPRISE CONNECT AI - OCTOBER, SANTA CLARA, CA

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Sponsorship Opportunities


ENTERPRISE CONNECT AI - OPTIMIZING AI FOR ENTERPRISE GROWTH





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A Two-Day Summit For Enterprise IT, Communications and CX Leaders

We are excited to announce a new event taking place October 1-2, 2024 in Santa
Clara, CA: Enterprise Connect AI.

With AI moving at a frenetic pace and IT leaders scrambling to keep up, this new
2-day event will provide up-to-the-minute, in-depth, unbiased content with
conference tracks covering CX, Productivity, and IT Management to help the
Enterprise IT community leverage AI to advance the enterprise.



Dive into critical AI topics with 3 Conference tracks:

 * CX: Learn how AI is transforming CX for the customer, the contact center
   agent and the business
 * Productivity: Discover how to ensure end users are getting the promised
   benefits and safely exploring new ways to build on success, with tools
   ranging from meeting summaries to “co-pilots” for everything from sales to
   finance to coding, plus applications for improving business processes
 * IT Management: Find out how AI can make teams more efficient & effective and
   help find ways to save money or make money for the business

Want to share your wealth of knowledge at the Enterprise Connect AI event? Click
this link to get more info on the Call for Speakers program and submit a
proposal.



Event Info
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Interested in Speaking?
RESOURCES FOR AN AI-DRIVEN FUTURE


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AI, CX AND PERSONALIZATION: IS THE TIME RIGHT?

From personalized recommendations to predictive customer service, AI
revolutionizes CX. However, challenges such as data accuracy, bias, and customer
confidence remain. This report guides you on how to leverage AI for unparalleled
personalization. Whether you're at the forefront of AI adoption or just
beginning the journey, this is your roadmap to staying ahead in 2024 and beyond.

Download for Free


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THE LLM CONUNDRUM: WHAT DOES GENAI REALLY COST YOUR COMPANY?

With hundreds of millions of people using Large Language Models (LLMs), also
called Generative AI (GenAI), to answer queries, write poetry, pass the Turing
test and so much more, it’s safe to say that each one has a pretty good idea
what using an LLM costs. This report will provide you with an understanding of
the cost-drivers that give shape to pricing regimens of foundation LLM
providers.

Download for Free


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View Event Photos


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Save the Date
INDUSTRY-LEADING KEYNOTES

Expert leaders from Cisco, Microsoft, RingCentral, and Zoom will take the stage
to address the most critical issues facing the enterprise IT industry today.




Nicole Herskowitz
Vice President


Smita Hashim
Chief Product Officer


Javed Khan
SVP/GM Collaboration


Kira Makagon
Chief Innovation Officer



See the Agenda

GENERATIVE AI, AI IN THE CONTACT CENTER AND MORE HOT TOPICS

Google, AWS, Vonage, HP & Twilio lead our Keynote Fireside Chats - insightful
15-minute discussions with industry leaders on topics including:

Employee Experience • Generative AI • Customer Engagement • AI in the Contact
Center




View Keynote Schedule
HEAR FROM IT PROS ACROSS DIFFERENT INDUSTRIES

Our 2024 Conference Program features more enterprise speakers than ever before!
Gain insight into real-world experiences in sessions led by enterprise IT peers
facing the same challenges as you!

Conference Overview
View Agenda
More Enterprise Speakers
AI-DRIVEN FUTURE FOR COMMUNICATIONS, COLLABORATION AND CX


ENTERPRISE CONNECT 2024 HIGHLIGHT VIDEO

Video of Enterprise Connect 2024 Highlight Video

Enterprise Connect focuses on today's newest technologies to keep you at the
forefront of the enterprise IT industry. 

Featuring 10 conference tracks and 15+ end-user-led sessions, Enterprise Connect
covers all the hot topics you want to hear about, including Generative AI, CX,
EX, UC, video meetings, and more.

With AI permeating so many aspects of IT/comms technology, you have to keep up
with the principles, impacts — and risks — behind this revolution. But it’s not
just about AI in products; the opportunity to benefit by automating IT processes
has never been greater. Master the concepts and opportunities in AI and
automation at Enterprise Connect. Sessions include:

 * Is Gen AI Already Delivering Business Value to Enterprise CX?
 * Navigating the LLM Landscape: Understanding and Leveraging AI-Powered
   Features
 * Reality Check: How Not to Fall Behind in AI
 * Focus on Automation Ahead of AI

With over 5,000 IT, CX, and Communications professionals in attendance, you'll
have plenty of opportunities to network and make connections with peers facing
similar challenges.



View Agenda
Expo Hall
Why Attend
EXPO HALL – SOURCE SOLUTIONS FROM 150+ EXHIBITORS


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 "Great speakers, exhibitors, and a great buzz on the expo floor." - 2023
Attendee

Enterprise Connect is the BEST place to source products and services
from competing system and software vendors. Featuring the largest Expo Hall for
communications and CX professionals in North America, you can meet with
designers and developers of systems for unified communications, contact centers,
video, collaboration platforms, and much more.  

Experience the energy and excitement of our show floor while exploring new
solutions.  

 * Attend interactive panel discussions
 * Connect with peers during networking receptions and happy hours
 * Check out product demonstrations and have face-to-face meetings 
 * Compare 150+ solution providers side-by-side
 * Win gift cards and consumer tech goods via our Passport-to-Prizes program

SPONSORS INCLUDE:





View Exhibitors

NEW: HALF-DAY TRAINING COURSES


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Half-Day Training courses, presented by leading industry experts, are designed
to help decision-makers get a grounding in the key issues and a solid foundation
to move forward as these critical topics continue to grow in importance within
your enterprise. 

Select from training courses on the following topics:

 * AI in the Contact Center
 * Decoding Contact Centers: How to Boost Performance and Value
 * Everything You Need to Know as a Microsoft Teams Service Owner


2024 CONFERENCE SESSIONS & TRACKS

Our expert-led conference program will hone in on the latest systems, software,
services, and applications for enterprise communications and collaboration. Our
ten conference tracks cover the full scope of issues impacting Enterprise IT
professionals today and into the future. Whether your focus is on Employee
Experience, Data Analytics, A/V or Security & Compliance, there is something
that will help your organization.







Conference Tracks
View Sessions
What's New
150 SPEAKERS

 

150+ EXHIBITORS

 

5,000 ATTENDEES

 


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STAY CONNECTED

Like, Follow and Connect with Enterprise Connect year round across all our
social channels. When posting, simply use #EnterpriseConnect.

To get up to date information, promotions and registration discounts simply join
our mailing list.

Subscribe Today



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