www.mcafee.com Open in urlscan Pro
23.50.77.182 Public Scan

Back to summary

Submitted URL:
https://mcafeeinc-mkt-prod2-t.adobe-campaign.com/r/?id=he7281a9b,7807bff9,7807c073&e=cDE9ZW4tdXMmcDI9RE0zMjI4MTYxJnAzPTIwMjRfMDdfMjVfUkVUX05vbkVO...
Effective URL:
https://www.mcafee.com/en-us/consumer-support/policy/legal.html?ac_eid=DM3228161&_mid=2024_07_25_RET_NonEN_WSS_OS_Upgra...
Submission: On July 26 via api (July 26th 2024, 2:41:14 pm UTC) from BE — Scanned from US

Form analysis
0 forms found in the DOM

Text Content

Loading...
* Products

* All-In-One Protection

* McAfee+ Individual Plans

Complete privacy, identity and device protection for individuals.

* McAfee+ Family Plans

Complete privacy, identity and device protection for up to 6 family
members.

* McAfee Total Protection Plans

Basic device and identity protection for individuals

* Other Products & Services

* Antivirus
* Scam Protection
* Virtual Private Network (VPN)
* Mobile Security
* PC Optimizer
* TechMaster Concierge
* McAfee Assist

* Free Tools & Downloads

* Web Protection
* Free Antivirus Trial
* Device Security Scan
* Password Generator

Get the app

* Mobile

* Features

* Keep Me Private Online

* Personal Data Cleanup
* Online Account Cleanup
* VPN (Virtual Private Network)
* Social Privacy Manager

* Safeguard My Identity

* Identity Monitoring
* Credit Monitoring
* Security Freeze
* Identity Theft Coverage & Restoration
* Password Manager

* Protect My Devices

* Antivirus
* Scam Protection
* Web Protection

* Protect My Family

* Protection Score
* Parental Controls
* Family Plans

* Resources

* Stay Updated

* McAfee Blog
* Reports and Guides
* McAfee on YouTube
* Prevent Spam and Phishing

* Learn More

* Learn at McAfee
* What is Antivirus?
* What is a VPN?
* What is Identity Theft?

* Press & News

* McAfee Newsroom
* AI News & Scams
* McAfee Smart AI Hub

* About Us

* Our Company

* Company Overview
* Awards & Reviews
* Investors
* Why McAfee

* Our Efforts

* Inclusion & Diversity
* Integrity & Ethics
* Public Policy

* Join Us

* Careers
* Life at McAfee
* Our Teams
* Our Locations

Products

All-In-One Protection

McAfee+ Individual Plans

Complete privacy, identity and device protection for individuals.

McAfee+ Family Plans

Complete privacy, identity and device protection for up to 6 family members.

McAfee Total Protection Plans

Basic device and identity protection for individuals

Other Products & Services

Antivirus

Scam Protection

Virtual Private Network (VPN)

Mobile Security

PC Optimizer

TechMaster Concierge

McAfee Assist

Free Tools & Downloads

Web Protection

Free Antivirus Trial

Device Security Scan

Password Generator

Get the app

Mobile

Features

Keep Me Private Online

Personal Data Cleanup

Online Account Cleanup

VPN (Virtual Private Network)

Social Privacy Manager

Safeguard My Identity

Identity Monitoring

Credit Monitoring

Security Freeze

Identity Theft Coverage & Restoration

Password Manager

Protect My Devices

Antivirus

Scam Protection

Web Protection

Protect My Family

Protection Score

Parental Controls

Family Plans

Resources

Stay Updated

McAfee Blog

Reports and Guides

McAfee on YouTube

Prevent Spam and Phishing

Learn More

Learn at McAfee

What is Antivirus?

What is a VPN?

What is Identity Theft?

Press & News

McAfee Newsroom

AI News & Scams

McAfee Smart AI Hub

About Us

Our Company

Company Overview

Awards & Reviews

Investors

Why McAfee

Our Efforts

Inclusion & Diversity

Integrity & Ethics

Public Policy

Join Us

Careers

Life at McAfee

Our Teams

Our Locations

McAfee Smart AI Hub
Support

Help

Customer Support

Support Community

FAQs

Activation

Activate Retail Card

Region

ASIA PACIFIC

--------------------------------------------------------------------------------

Australia - English

New Zealand - English

Singapore - English

Malaysia - English

Philippines - English

India - English

대한민국 - 한국어

日本 - 日本語

中国 - 简体中文

香港特別行政區 - 繁體中文

台灣 - 繁體中文

EUROPE

--------------------------------------------------------------------------------

Česká Republika - Čeština

Danmark - Dansk

Suomi - Suomi

France - Français

Deutschland - Deutsch

Ελλάδα - Ελληνικά

Ireland - English

Magyarország - Magyar

ישראל - עברית

Italia - Italiano

Nederland - Nederlands

--------------------------------------------------------------------------------

Norge - Bokmål

Polska - Polski

Portugal - Português

Россия - Русский

España - Español

Sverige - Svenska

Suisse - Français

Schweiz - Deutsch

Türkiye - Türkçe

العربية - العربية

United Kingdom - English

LATIN AMERICA

--------------------------------------------------------------------------------

Argentina - Español

Brasil - Português

Chile - Español

Colombia - Español

México - Español

Perú - Español

NORTH AMERICA

--------------------------------------------------------------------------------

United States - English

Canada - English

Canada - Français

* Help

* Customer Support
* Support Community
* FAQs
* Contact Us

* Activation

* Activate Retail Card

* ASIA PACIFIC

--------------------------------------------------------------------------------

Australia - English

New Zealand - English

Singapore - English

Malaysia - English

Philippines - English

India - English

대한민국 - 한국어

日本 - 日本語

中国 - 简体中文

香港特別行政區 - 繁體中文

台灣 - 繁體中文

EUROPE

--------------------------------------------------------------------------------

Česká Republika - Čeština

Danmark - Dansk

Suomi - Suomi

France - Français

Deutschland - Deutsch

Ελλάδα - Ελληνικά

Ireland - English

Magyarország - Magyar

ישראל - עברית

Italia - Italiano

Nederland - Nederlands

--------------------------------------------------------------------------------

Norge - Bokmål

Polska - Polski

Portugal - Português

Россия - Русский

España - Español

Sverige - Svenska

Suisse - Français

Schweiz - Deutsch

Türkiye - Türkçe

العربية - العربية

United Kingdom - English

LATIN AMERICA

--------------------------------------------------------------------------------

Argentina - Español

Brasil - Português

Chile - Español

Colombia - Español

México - Español

Perú - Español

NORTH AMERICA

--------------------------------------------------------------------------------

United States - English

Canada - English

Canada - Français

* Login

This site in other countries/regions:

ASIA PACIFIC

--------------------------------------------------------------------------------

Australia - English

New Zealand - English

Singapore - English

Malaysia - English

Philippines - English

India - English

대한민국 - 한국어

日本 - 日本語

中国 - 简体中文

香港特別行政區 - 繁體中文

台灣 - 繁體中文

EUROPE

--------------------------------------------------------------------------------

Česká Republika - Čeština

Danmark - Dansk

Suomi - Suomi

France - Français

Deutschland - Deutsch

Ελλάδα - Ελληνικά

Ireland - English

Magyarország - Magyar

ישראל - עברית

Italia - Italiano

Nederland - Nederlands

--------------------------------------------------------------------------------

Norge - Bokmål

Polska - Polski

Portugal - Português

Россия - Русский

España - Español

Sverige - Svenska

Suisse - Français

Schweiz - Deutsch

Türkiye - Türkçe

العربية - العربية

United Kingdom - English

LATIN AMERICA

--------------------------------------------------------------------------------

Argentina - Español

Brasil - Português

Chile - Español

Colombia - Español

México - Español

Perú - Español

NORTH AMERICA

--------------------------------------------------------------------------------

United States - English

Canada - English

Canada - Français

PRIVACY & LEGAL TERMS

* Privacy

* License Agreement

* Product Terms of Service

* Refund Policy

* McAfee Trademarks & Logos

* Website Terms of Service

* Virus Protection Pledge

* Privacy Notice

* Cookie Notice

* Individual Data Requests

PRIVACY NOTICE

--------------------------------------------------------------------------------

Effective date: March 1, 2024

This Notice provides information about data we collect, use, and share, and our
commitment to using the personal data we collect in a respectful fashion.

* What Kinds of Information Do We Collect?
* How Do We Use the Information We Collect?
* Third-Party Advertising
* Who Do We Share Personal Data With?
* How Do We Protect Your Data?
* What Choices Do You Have About Your Personal Data?
* How Long Does McAfee Retain the Personal Data it Collects?
* Children's Privacy
* Residents of the EEA
* Supervisory authority and complaints
* Residents of Japan, Argentina, and Canada
* Residents of California
* Residents of Nevada
* Public Notice for Transfer of Personal Information
* Links to other websites
* Contact Us
* California Consumer Privacy Act Addendum

We at McAfee, LLC, including our affiliates ("McAfee", "we", "us", "our"), care
deeply about privacy, security, and online safety, all of which are a
significant part of our essential mission: to protect users of our products and
services ("you" and "your") from the risks of theft, disruption, and
unauthorized access to their online information and activities. This Privacy
Notice ("Notice") is designed to inform you about how we collect, use, and share
your personal data through our website (our "Site"), products, services, and
web-based and mobile applications (collectively, the "Services") or when you
interact with us.

McAfee sells products and services directly to consumers (you can find more
information about those products here:
https://www.mcafee.com/en-us/consumer-products.html). This Privacy Notice
applies both to the information we collect from you or your device when you
download one of our Services and to the information we collect when one of our
distribution partners installs our Services on your device.

When you access or use our Services, you acknowledge that you have read this
Notice and understand its contents. Your use of our Services and the Site and
any dispute over privacy is subject to this Notice, any applicable Terms of
Service (including any applicable limitations on damages and the resolution of
disputes) and any applicable End User License Agreement.

As McAfee grows, our business changes, and we may update this Notice at any time
as we deem appropriate to reflect those changes. If there are any material
changes to this Privacy Notice, we will notify you by email, in-product
notification, or as otherwise required by applicable law. It is important that
you check back and make sure that you have reviewed the most current version of
this Notice.

This Notice applies to all users of our Services across the world. Some users,
including residents of the European Economic Area, may have additional rights
depending on where they are located, which are described in this Notice.

What Kinds of Information Do We Collect?

In order to provide our services, we collect information. Some information you
provide directly to us, some we collect automatically through our Services, and
some is collected from third parties. In this Notice, "Personal Data" refers to
data that could be used, alone or in combination with other data, to identify
you as an individual.

We collect information you provide to us . For example, we collect information
when you purchase a product or service, create an account, fill out a form,
participate in a contest or promotion, request customer service, or otherwise
communicate with us.

The types of Personal Data you may provide include:

* Contact information (such as name, email address, mailing address, and phone
number);
* Payment information (including payment card numbers and associated
identifiers, billing address, and bank account information);
* Pictures you may choose to upload to the Services, such as profile pictures
or “avatars”; and
* Account log-in credentials (which for some Services may include social
network credentials).

We may also collect other information from or about you, such as information
about what products you purchased, your interests, and demographic information.
You may also provide us with additional data. For example, when you use our
identity monitoring services, you will have the option to provide your social
media log-in information so that we can monitor your social media accounts, or
as further set out in the specific products and features below.

We automatically collect information about your interactions with the Services
as well as devices on which the Services are installed. In some cases, we
automatically collect information about other devices connected to the same
network as the device on which the Services are installed.

For example, we may collect and use the following:

* Information about the products you looked at or searched for and the Services
you used, including time spent and other statistical information.
* Details about your computers, devices, applications, and networks, including
internet protocol (IP) address, cookie identifiers, mobile carrier, Bluetooth
device IDs, mobile device ID, mobile advertising identifiers, MAC address,
IMEI, Advertiser IDs, and other device identifiers that are automatically
assigned to your computer or device when you access the Internet, browser
type and language, language preferences, battery level, on/off status,
geo-location information, hardware type, operating system, Internet service
provider, pages that you visit before and after using the Services, the date
and time of your visit, the amount of time you spend on each page,
information about the links you click and pages you view within the Services,
and other actions taken through use of the Services such as preferences. We
may collect this information through our Services or through other methods of
web analysis.
* When you use our products to protect your mobile device, we collect
geolocation data of the device on which the product is installed.
* Details about your internet, app, or network usage (including URLs or domain
names of websites you visit, information about the applications installed on
your device, or traffic data); and performance information, crash logs, and
other aggregate or statistical information.
* Contents of SMS messages, in order to identify phishing attempts and other
potential threats.

In order to provide you with our Services, including to detect and evaluate
malware and spam, we may scan, collect, and store data from your files,
including emails, attachments, email addresses, metadata, and URLs and traffic
data.

We collect this information through our Services and through technologies such
as cookies, web beacons or web bugs, and clear GIFs. Please see our Cookie
Notice at https://www.mcafee.com/en-us/consumer-support/policy/legal.html#cookie
for more information about the cookies and similar technologies that we use and
the choices available to you.

Note that if you use our VPN services, our VPN servers do not look at or log any
information that you send or receive on the internet.

Specific Products and Features

In addition to the above, we also collect additional data if you choose to use
one of the products or features listed below.

* Credit Monitoring Services. If you use our Credit Monitoring Services, we may
collect limited credit-related information: your credit bucket, credit
factors, and credit alerts received. We use this credit-related information
only for the purposes of user experience and product improvement.
* Personal Data Cleanup . If you choose to use this feature, we will regularly
scan a list of publicly available data broker sites and tell you which have
your data so that you can take steps to try to remove it. To provide you with
this service, we will collect addresses, phone numbers, email addresses, the
names of your relatives, and information related to your education and
employment, if this information is available on those sites. We only collect
this data to display to you and will delete it if your subscription expires
and you choose not to renew.
* Online Account Cleanup. If you choose to use this feature, we or our service
provider, acting on our behalf, will use the Personal Data we collect from
you (your email address and the name associated with that email address) to
access information from your email in order to find online accounts
associated with your email address and help you delete them. The information
we collect includes the subject line of emails, sender's email address,
timestamps of email messages received related to the online accounts, the
existence of email attachments, and the first line of the email message as
presented in your mailbox. We do not otherwise process or collect the content
of any email message in your mailbox during this process, nor do we collect
any email messages. We will not disclose the information we access in your
email mailbox. In some cases, we may use the specific interactions between
you and the online account companies with regard to your deletion requests
(in a redacted form and without any Personal Data) to train our personal data
assistant, so we can provide you with better suggested answers for the
deletion request.
* Account Protection – Safe Cards. [This service is provided to you by our
trusted service provider. They will collect your name, address, and date of
birth in order to verify your identity.] Our payment processors will also
collect and store the payment card information you choose to use as the
funding source for your safe cards, as well as information related to the
safe cards that you generate. For more information on safe cards, please see
our Account and Payment Protection Terms of Service, which can be found at
https://www.mcafee.com/en-us/consumer-support/policy/legal.html under Product
Terms of Service.
* McAfee WebAdvisor extension for the Firefox Browser. If you download our
WebAdvisor extension and install it in your FireFox Browser, in addition to
the information listed elsewhere in this notice, we may scan, collect, and
store information about your web browsing activity, including URLs and
traffic data, as well as metadata about files downloaded from the Internet,
such as name and size.

Device Protection for Samsung Mobile Users. The general statements made in this
Notice regarding the information that we may collect do not apply to this
product. This is a Samsung product powered by McAfee, which means that McAfee
only runs the malware scan functionality within this application. If you use
this product, we generate a unique, randomized number for your device. We use
these identifier numbers to ensure that we have an accurate user count, but they
cannot be linked back to information about individual end users, nor be used to
identify users. We do collect limited details about your device, including model
name, SIM operator, operating system, and product version to better inform us as
to how the product is being used. We also collect limited details about third
party applications on your device, in order to operate the malware scan
functionality and internally report and analyze malware, if it is detected.

Information We Collect from Third Parties

We may receive information about you from other sources and combine that
information with the information we collect directly. Examples of information we
may receive from other sources include: updated delivery or payment information
used to correct our records; purchase or redemption information; and customer
support and enrolment information. For our identity protection Consumer
Products, we also may collect credit or identity information which we use to
help prevent and detect fraud.

Location Information

Certain Services may request permission to access your location. Where you grant
this permission, we will collect information about your location using GPS,
wireless, or Bluetooth technology. You can control access to precise location
information through your mobile device settings. We also may look up your IP
address to determine your general location.

How Do We Use the Information We Collect?

To Help Protect You. When you install or use one of our Services, it will run in
the background of your device or environment to help predict threats and better
protect you, your devices, and your information. For example, McAfee may use
information to:

* Analyze data sent to/from your device(s) to isolate and identify threats,
vulnerabilities, viruses, phishing attempts, suspicious activity, spam, and
attacks, and communicate with you about potential threats;
* Participate in threat intelligence networks, conduct research, and adapt
products and services to help respond to new threats;
* Encrypt your data, lockdown a device, or back-up or recover your data;
* Check for Service updates and create performance reports on our Services, to
ensure they are performing properly; and
* Look for misuses of your data when you use our identity monitoring products.

To Run Our Business. We also use the information we collect for other business
purposes, including to:

* Authenticate your identity and prevent fraud with the use of a validation
from third party biometric authentication resident on your device;
* Analyze your behavior to measure, customize, and improve our Site and
Services, including developing new products and services;
* Advertise McAfee products and services that we think may be of interest to
you;
* Establish and manage accounts and licenses, including by collecting and
processing payments and completing transactions;
* Provide customer support, troubleshoot issues, manage subscriptions, and
respond to requests, questions, and comments;
* Communicate about, and administer participation in, special events, programs,
surveys, contests, sweepstakes, and other offers and promotions;
* Conduct market and consumer research and trend analyses;
* Enable posting on our blogs, forums, and other public communications;
* Perform accounting, auditing, billing, reconciliation, and collection
activities;
* Prevent, detect, identify, investigate, and respond to potential or actual
claims, liabilities, prohibited behavior, and criminal activity; and
* Comply with and enforce legal rights, requirements, agreements, and policies.
* Cookies are used to record your interactions with our Site.

Artificial Intelligence

In some cases, we use artificial intelligence ("AI") to provide services to our
customers, assist our developers in creating new services and products, and
provide customer support for our services. The AI features use the information
we collect to improve the services we provide to you, or to improve the support
we provide to you in connection with our services.

Third-Party Advertising. We work with third-party advertising companies to
display or deliver ads to you while you are on our Site or using some Services.
These third-party advertisers may collect data about your interaction with the
Site or Services or others' sites or services to measure the effectiveness of
their ads and to personalize advertising content. See our Cookie Notice at
https://www.mcafee.com/en-us/consumer-support/policy/legal.html#cookie to learn
more about how McAfee and these advertising partners use tracking technologies
like cookies and the choices available to you. You may opt out of targeted
advertising by completing our Individual Data Request form at
https://www.mcafee.com/en-us/consumer-support/policy/legal/data-request.html and
selecting "I would like to Opt Out of McAfee selling or sharing my personal
data".

If you have consented to allow our Services to access to your location, our
mobile advertising partners may use your location to target advertisements to
you. You may use the location settings on your device to withdraw access to
information about your location

Other Uses. We may use Personal Data for which we have a legitimate interest,
such as direct marketing, individual or market research, anti-fraud protection,
or any other purpose disclosed to you at the time you provide Personal Data or
with your consent.

Who Do We Share Personal Data With?

Generally, we disclose the information we collect to provide the Services, to
communicate with you, to advertise or promote our Services, to facilitate
changes to or transfers of our business, as required by law, or with your
consent. We may share Personal information in the following ways:

* With current and future members of the McAfee family of companies for the
purposes described in this Notice;
* With service providers who perform services for us (the list of our
sub-processors for Consumer Products is available upon request where required
under applicable laws)
* If we believe disclosure is necessary and appropriate to prevent physical,
financial, or other harm, injury, or loss, including to protect against fraud
or credit risk;
* To legal, governmental, or judicial authorities as instructed or required by
those authorities and applicable laws, or in relation to a legal activity,
such as in response to a subpoena or investigation of suspected illicit or
illegal activities, or where we believe in good faith that users may be
engaged in illicit or illegal activities, or where we are bound by contract
or law to enable a customer or business partner to comply with applicable
laws;
* In connection with, or during negotiations for, an acquisition, merger, asset
sale, or other similar business transfer that involves all or substantially
all of our assets or functions where Personal Data is transferred or shared
as part of the business assets (provided that such party agrees to use or
disclose such Personal Data consistent with this Notice or gains your consent
for other uses or disclosures);
* With your consent or at your direction, such as when you choose to share
information or publicly post content and reviews (for example, social media
posts); and
* With persons of your choosing and at your discretion, if the product you are
subscribed to allows that functionality.
* We may also share aggregate data that does not identify you or any specific
device with third parties.

How Do We Protect Your Data?

We use administrative, organizational, technical, and physical safeguards to
protect the Personal Data we collect and process. Our security controls are
designed to maintain data confidentiality, integrity, and an appropriate level
of availability.

What Choices Do You Have About Your Personal Data?

McAfee Accounts. If you register a McAfee Consumer Product, you can access and
correct the Personal Data in your profile at any time by logging into your
account at
https://home.mcafee.com/Secure/MyAccount/DashBoard.aspx?culture=en-gb, or
contacting us as described below.

If you have not registered a McAfee product but one of our products is installed
on your device, you may stop McAfee's collection of Personal data from your
device by uninstalling that product.

To close your account and for other support questions, please visit the McAfee
Customer Service page at https://www.mcafee.com/support/; click "Contact
Support" and then select your country and preferred language.

Marketing Communications. To stop receiving marketing communications, click on
the unsubscribe link in the email you receive from McAfee, or visit
https://home.mcafee.com/supportpages/unsub.aspx to unsubscribe from marketing
communications.

If you choose to no longer receive marketing information, McAfee may still
communicate with you regarding transactional, legal or administrative topics,
such as security updates, product functionality, and service requests.

Individual Rights in Personal Data

In accordance with applicable law, you may have the right to: (i) request
confirmation of whether we are processing your Personal Data; (ii) obtain access
to or a copy of your Personal Data; (iii) receive a portable copy of your
Personal Data, or ask us to send that information to another organization (the
"right of data portability"); (iv) seek correction or amendment of inaccurate,
untrue, incomplete, or improperly processed Personal Data; (v) restrict our
processing of your Personal Data; (vi) object to our processing of your Personal
Data; and (vii) request erasure of Personal Data held about you by us, subject
to certain exceptions prescribed by law.

For US residents, depending on applicable laws in your state of residence, you
may request to: (1) confirm whether or not we process your personal information;
(2) to access, correct, or delete personal information we maintain about you;
(3) to receive a portable copy of such personal information; (4) to restrict or
opt out of certain processing of your personal information, such as targeted
advertising, sale of personal information, or profiling in furtherance of
decisions that produce legal or similarly significant effects; and/or (5) to
appeal our decision in response to your request. We will respond to your request
consistent with applicable law. If you wish to appeal our response, please reach
out to us at protectprivacy@mcafee.com and we will respond in accordance with
applicable law. If you are a California resident, please refer to our California
Consumer Privacy Act (CCPA) Addendum at the end of this Privacy Notice for
additional information that we are providing to you in accordance with the CCPA.

If you would like to exercise any of these rights, please visit our Individual
Data Request Form available at
https://www.mcafee.com/en-us/consumer-support/policy/legal/data-request.html, or
email us at protectprivacy@mcafee.com. We will process such requests in
accordance with applicable laws. To protect your privacy, we may take steps to
verify your identity before fulfilling your request, which we do by using the
information you provide to us in the Individual Data Request Form. For some
requests and where permitted by law, an administrative fee may be charged. We
will advise you of any applicable fee prior to performing your request.

How Long Does McAfee Retain the Personal Data it Collects?

McAfee will keep your Personal Data for the minimum period necessary for the
purposes set out in this Notice, namely (i) for as long as you are a registered
subscriber or user of our products or (ii) for as long as your Personal Data are
necessary in connection with the lawful purposes set out in this Notice, for
which we have a valid legal basis or (iii) for as long as is reasonably
necessary for business purposes related to provision of the Services, such as
internal reporting and reconciliation purposes, warranties or to provide you
with feedback or information you might request.

In addition, if any relevant legal claims are brought, we may continue to
process your Personal Data for such additional periods as are necessary in
connection with that claim.

Once the abovementioned periods, each to the extent applicable, have concluded,
we will either permanently delete, destroy, or de-identify the relevant Personal
Data so that it can no longer reasonably be tied to you.

Children's Privacy

Some of McAfee's Services provide security features that parents may use to
monitor their child's activity online, physical location, or use of a registered
device. These Services require parental consent, and we do not knowingly use the
Personal Data we collect from children's devices for any purpose except to
deliver the Services. These products allow parents to delete their child's
profile at any time. If you believe we have collected information from your
child in error or have questions or concerns about our practices relating to
children, please contact us as described below. If you are under the age of 18,
you must have your parent's permission to access the Services. McAfee urges
parents to instruct their children never to give out their real names,
addresses, or phone numbers, without parental permission. If you learn that your
child has provided us with Personal Data without your consent, you may alert us
by contacting us as described below. If we learn that we have collected any
Personal Data from children under 13 (and in certain jurisdictions under the age
of 16), we will promptly take steps to delete such information and terminate the
child's account.

Data Transfers

McAfee is headquartered in the United States (see Contact Us for addresses), and
we have operations, entities, and service providers in the United States and
throughout the world. As such, we and our service providers may transfer your
Personal Data to, or store or access it in, jurisdictions that may not provide
equivalent levels of data protection as your home jurisdiction. We will take
steps to ensure that your Personal Data receives an adequate level of protection
in the jurisdictions in which we process it.

Residents of the European Economic Area and the United Kingdom

If you are in the European Economic Area (EEA) or the United Kingdom (UK), the
following additional disclosures apply.

Data Controller. Where you purchase or download one of McAfee's consumer
products, McAfee Ireland Limited acts as the Controller of your Personal Data.

Legal Basis for Processing. When we process your Personal Data, we will only do
so in the following situations:

* We need to use your Personal Data to perform our responsibilities under our
contract with you (e.g. processing payments for and providing the Services
you purchase or request).
* We have a legitimate interest in processing your Personal Data. For example,
we have a legitimate interest in processing your Personal Data to provide,
secure, and improve our Services, in communicating with you about changes to
our Services, and in informing you about new services or products.
* We have your consent to do so.
* We need to process your Personal Data to comply with our legal obligations.

Data Transfers. We transfer Personal Data to countries outside of the EEA or
Switzerland through a series of intercompany agreements based on the Standard
Contractual Clauses in accordance with EU law and applicable EU regulations.

Individual Rights Requests and Withdraw Consent. You may submit a request to
exercise your rights in Personal Data using the mechanisms explained under "What
Choices Do You Have About Your Personal Data?" above. If you initially consented
to our processing of your Personal Data, you may withdraw your consent using
those mechanisms or by contacting us using the contact information below.

Supervisory Authority and Complaints. If you are an EU/EEA Data Subject and have
a concern about our practices concerning the processing of Personal Data that we
are not able to resolve, you have the right to lodge a complaint with the data
protection authority where you reside or in which you work, or in which the
alleged infringement occurred, each as applicable, or by contacting the Irish
supervisory authority for data protection issues, at
https://www.dataprotection.ie/docs/Home/4.htm, or +353 57 868 4800. If you are a
UK Data Subject, you have the same rights and may exercise them by contacting
the UK Information Commissioner's Office at https://ico.org.uk/, or +44 303 123
1113.

Residents of Japan, Argentina, and Canada

If you are a resident of Japan, Argentina, or Canada and you have an inquiry
regarding your personal information held by McAfee, including your personal
information collected through your use of our products you may request further
information using the Individual Data Request Form available at
https://www.mcafee.com/en-us/consumer-support/policy/legal/data-request.html.

Residents of California

Your California Privacy Rights - Shine the Light Law

McAfee does not share information that directly identifies you personally with
non-affiliated third parties for non-McAfee marketing use without your
permission.

Please refer to our California Consumer Privacy Act (CCPA) Addendum at the end
of this Privacy Notice for additional information that we are providing to you
in accordance with the CCPA.

Residents of Nevada

McAfee does not "sell" information that identifies you personally with
non-affiliated third parties as the term "sell" is defined under Nevada law. If
you would like to make a request that we not sell identifying information about
you in the future, you may make a request using the contact information below.

Public Notice for Transfer of Personal Information

The assets and employees of McAfee Korea Limited will be transferred to and
operated by Musarubra Korea Limited.

As a result of this transfer, personal information will be transferred to
Musarubra Korea Limited. For more details, please review our public notice on
the transfer of personal information, available at
https://www.mcafee.com/content/dam/consumer/en-us/docs/legal/public-notice-for-personal-information-transfer-korea.pdf.

Links to Other Websites

Our Site and Services may contain links to other websites for your convenience
and information. These websites may be operated by companies not affiliated with
McAfee. Linked websites may have their own privacy policies or notices, which we
strongly suggest you review if you visit those websites. We are not responsible
for the content, privacy practices, or use of any websites that are not
affiliated with McAfee.

Click
https://www.mcafee.com/en-us/consumer-support/policy/legal/privacy-contact.html
to contact us regarding this Privacy Notice or other related Privacy issues. You
can also write to us as follows:

In the US by registered mail:

McAfee
Attn: Legal Department – Privacy Office
6220 America Center Drive
San Jose, CA 95002 USA

In the European Economic Area by registered post:

Attn: McAfee Data Protection Officer
Data Business Services
Nördliche Münchner Straẞe 47
D-82031 Grünwald/ München
Germany
+49 (0)89 12501375-0

In the UK by registered post:

McAfee
Attn: Data Privacy Officer
Jubilee House
Third Avenue
Globe Park
Marlow, Buckinghamshire
SL7 1EY
United Kingdom

In Japan by registered mail:

McAfee Co. Ltd.
Attn. Legal Department
Dai-ichi Life Hibiya First,
1-13-2 Yurakucho,
Chiyoda-ku,
Tokyo 100-0006 Japan

In South Korea by registered mail:

Attn: Chief Privacy Officer, copy to the Legal Department – Privacy Office
McAfee Korea Limited
5F. Gangnam Finance Center
152, Teheran-ro, Gangnam-gu, Seoul
Korea 06236

California Consumer Privacy Act Addendum

Effective date: March 1, 2024

Pursuant to the California Consumer Privacy Act, as amended by the California
Privacy Rights Act ("CCPA"), we provide this California Consumer Privacy Act
Addendum (the "CCPA Addendum") to California residents ("consumers" or "you").
This CCPA Addendum supplements the information contained in our Privacy Notice.
Any capitalized term used but not defined in this Notice has the meaning given
in our Privacy Notice.

This CCPA Addendum does not apply to information we collect about individuals in
their capacity as present or former job applicants, employees, contractors,
owners, directors, or officers of McAfee.

Categories of Personal Information

Under the CCPA, "Personal Information" is information that identifies, relates
to, or could reasonably be linked with a particular consumer or household.
"Personal Information" does not include publicly-available information,
deidentified or aggregated information, or information covered by certain
sector-specific privacy laws. "Sensitive Personal Information" refers to
information that reveals a consumer's social security, driver's license, state
identification card, or passport number; account log-in, financial account,
debit card, or credit card number in combination with any required security or
access code, password, or credentials allowing access to an account; precise
geolocation; racial or ethnic origin, religious or philosophical beliefs, or
union membership; contents of mail, email, and text messages unless McAfee is
the intended recipient of the communication; genetic data; and biometric
information.

In the following charts, we identify (1) the categories of Personal Information
and Sensitive Personal Information (as listed in the CCPA) that we plan to
collect and use, and have collected and used within the preceding 12 months; (2)
the categories of third parties to which we have disclosed each category of
Personal Information or Sensitive Personal Information for our operational
business purposes within the preceding 12 months; (3) the criteria we use to
determine the retention period for each category of Personal Information or
Sensitive Personal Information; and (4) the categories of Personal Information
and Sensitive Personal Information we have sold or shared within the preceding
12 months, as "sale" and "sharing" are defined in the CCPA.

We do not sell Personal Information in the traditional sense of the word, for
monetary consideration. However, because the definitions of "Sale" and "Sharing"
under the CCPA are broad enough to potentially include the disclosure of your
information to certain types of advertising and marketing partners, we provide
California residents with the right to opt-out of any such Sale or Sharing of
their Personal Information. We do not knowingly Sell or Share the Personal
Information of anyone under 16 years old.

Category of Personal Information Collected

Disclosed to Which Categories of Third Parties for Operational Business Purposes

Retention Period Criteria

Sold and/or Shared? If so, to Which Categories of Third Parties

Identifiers , such as name, mailing address, email address, account log-in
credentials, including online identifiers, payment information, billing address,
bank account information, or other similar identifiers.

* Our corporate affiliates
* Third-party service providers that provide services to us, such as IT
support, customer service support, and payment processing
* Government authorities or other parties pursuant to law
* With persons of your choosing, if the product you are subscribed to allows
that functionality

We use the following criteria to determine the period of time for which we
retain each category of Personal Information:

* The length of time we have an ongoing relationship with you (for example, for
as long as you have an account with us or keep subscribing to or using our
products);
* For as long as reasonably necessary for business purposes related to
providing you with services (for example, for internal reporting and
reconciliation purposes, warranties, or to provide you with feedback or
information you might request);
* Whether there is a legal obligation to which we are subject (for example,
certain laws require us to keep records of your transactions for a certain
period of time before we can delete them); or
* Whether retention is necessary in light of our legal position (such as in
regard to applicable statutes of limitations, litigation or regulatory
investigations).

Yes

* Marketing and advertising networks

Characteristics of protected classifications under California or federal law,
such as age.

* Our corporate affiliates
* Third-party service providers
* Government authorities or other parties pursuant to law
* With persons of your choosing, if the product you are subscribed to allows
that functionality

See above

Commercial information , such as history of products or services purchased,
obtained or considered, or other purchasing or consuming histories or
tendencies.

See above

Internet or other similar network activity , such as browsing history, search
history, information on a consumer's interaction with a website, application, or
advertisement.

See above

Geolocation data , such as precise physical location or movements.

See above

Inferences drawn from other Personal Information to create a consumer's profile
reflecting personal preferences or characteristics, psychological trends,
predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.

See above

Pictures a consumer may choose to upload to the Services, such as profile
pictures or “avatars”, which are not used for the purpose of uniquely
identifying a consumer

See above

Below, we provide this information related to Sensitive Personal Information:

Category of Sensitive Personal Information Collected

Disclosed to Which Categories of Third Parties for Operational Business Purposes

Retention Period Criteria

Sold and/or shared? If so, to Which Categories of Third Parties

A consumer's account log-in, financial account, debit card, or credit card
number in combination with any required security or access codes, password, or
credentials allowing access to an account

See above

Precise geolocation of the consumer

* Our corporate affiliates
* Third-party service providers that provide services to us
* Government authorities or other parties pursuant to law
* With persons of your choosing, if the product you are subscribed to allows
that functionality

See above

Consumer's racial or ethnic origin, religious or philosophical beliefs, or union
membership

* Our corporate affiliates
* Third-party service providers
* Government authorities or other parties pursuant to law

See above

Contents of consumer's email (other than content in messages sent to us)

See above

Sources of Personal Information

We obtain the categories of Personal Information listed above (including
Sensitive Personal Information) directly from you or from devices on which
Services are installed as well as from the following categories of sources: our
corporate affiliates, publicly-available databases, third-party business
partners, social media sites, and other third-party sources.

Use of Personal Information

We use Personal Information (including Sensitive Personal Information) for a
variety of business and commercial purposes, as described in our Privacy Notice.

CCPA Rights and Requests

California residents may make the following types of requests under the CCPA:

Requests to Know, Delete, or Correct

Requests to Know

You may request that we disclose the following information to you about our
collection and use of your Personal Information (including Sensitive Personal
Information) over the past twelve (12) months or other CCPA-specified period:
(1) the categories of Personal Information we collected about you; (2) the
categories of sources from which we collected this Personal Information; (3) the
categories of Personal Information that we have sold, shared, or disclosed to
third parties, (4) the categories of recipients to whom this information was
sold, shared, or disclosed; (5) the business or commercial purpose for selling,
sharing, or disclosing Personal Information; and (6) the specific pieces of
information we collected about you. You may request information collected about
you after January 1, 2022, beyond this twelve (12) month period, subject to
applicable law.

Requests to Delete

You may request that we delete Personal Information that we have collected from
you. We may limit or deny your deletion request in certain cases, in accordance
with exceptions specified in the CCPA.

Requests to Correct

You may request that we correct inaccurate Personal Information that we maintain
about you, taking into account the nature of the Personal Information and the
purposes of the processing of the Personal Information.

How to Submit Requests to Know, Delete, or Correct

You may submit a Request to Know, Request to Delete, and/or Request to Correct
by either emailing protectprivacy@mcafee.com or in the Individual Data Request
form, available at
https://www.mcafee.com/en-us/consumer-support/policy/legal/data-request.html.

We will verify and respond to your request consistent with applicable law,
taking into account the type and sensitivity of the Personal Information subject
to the request. We may need to request additional Personal Information from you,
such as email address, state of residency, or mailing address, in order to
verify your identity and protect against fraudulent requests. If you maintain a
password-protected account with us, we may verify your identity through our
existing authentication practices for your account and require you to
re-authenticate yourself before disclosing or deleting your Personal
Information. If you make a Request to Delete, we may ask you to confirm your
request before we delete your Personal Information.

Requests to Opt-Out of Sale or Sharing

You may opt-out of the Sale or Sharing of Personal Information.

To opt-out of Sale or Sharing, please visit our "Do Not Sell or Share My
Personal Information" page:
https://www.mcafee.com/en-us/consumer-support/policy/legal/data-request.html. If
you are a resident of California (or Colorado), you can also turn on the Global
Privacy Control (GPC) to opt out of the sale or sharing of your personal
information for cross contextual advertising. Learn more at the Global Privacy
Control website.

Requests to Limit Use of Sensitive Personal Information

You may request that we limit our use of Sensitive Personal Information that we
have collected about you to that which is necessary to perform the services that
we provide to you.

To request that we limit our use of your Sensitive Personal Information, please
visit our "Limit the Use of My Sensitive Personal Information" page
https://www.mcafee.com/en-us/consumer-support/policy/legal/data-request.html.

Authorized Agents

To make a request as an authorized agent on behalf of a California resident, you
may use the submission methods noted above. As part of our verification process,
we may request that you provide, as applicable, proof concerning your status as
an authorized agent, which also may include proof of your registration with the
California Secretary of State to conduct business in California; and/or a power
of attorney from the California resident pursuant to Probate Code sections
4121-4130;

If you are making a Request to Know, Request to Delete, or Right to Correct on
behalf of a California resident and have not provided us with a power of
attorney from the resident pursuant to Probate Code sections 4121-4130, we may
also require the resident to verify their own identity directly with us; or
directly confirm with us that they provided you permission to submit the Request
to Know or Request to Delete.

Nondiscrimination

You have the right to be free from unlawful discriminatory treatment for
exercising any of your CCPA rights.

Notice of Financial Incentives

From time to time, we may offer a program, benefit, or other offering in
exchange for the collection, retention, sale, or sharing of Personal Information
to us (collectively, "Financial Incentive"), such as your contact information.
Any discount we provide will be based upon our reasonable but sole determination
of the estimated value of your Personal Information, taking into consideration,
without limitation, estimates regarding anticipated revenue generated from such
information, the anticipated expenses which might be incurred in the collection,
storage, and use of such information in the operation of our business, and other
relevant factors related to the estimated value of such information to our
business, as permitted under applicable law. We may provide additional notice of
the details of the particular Financial Incentive as required, and participation
in any Financial Incentive programs is on an opt-in basis. If you later wish to
opt-out of a Financial Incentive program on a going-forward basis, you may
submit a request to us using the contact details below.

If you have any questions or requests in connection with this CCPA Addendum or
other privacy related-matters, please contact us at:

McAfee
Attn: Legal Department – Privacy Office
6220 America Center Drive San Jose, CA 95002 USA

COOKIE NOTICE

--------------------------------------------------------------------------------

Effective date: March 1, 2024

Our websites and mobile apps (collectively, the “Services”) use cookies and
similar technologies to ensure that we give our visitors the best possible
experience by providing you personalized information, remembering your marketing
and product preferences, and helping you obtain the right information. This
Notice describes how McAfee, our affiliates, and our partners use cookies and
similar technologies for these purposes.

What Technologies Does McAfee and Its Partners Use?

Like many services, we and our partners use cookies and similar technologies to
do things like provide and improve your experience and to customize advertising.
The cookies and similar technologies we and our partners use include the
following:

* Cookies. Cookies are small files—usually consisting of letters and
numbers—placed on your browser or device when you visit a website. Cookies
are widely used to help facilitate the operation of websites, to help them
work more efficiently, and to provide analytic information.

* SDKs. SDKs are blocks of code provided by our partners that may be installed
in our mobile applications. SDKs help us understand how you interact with our
mobile applications and collect certain information about the device and
network you use to access the application or the other applications installed
on your device. SDKs often share the mobile advertising identifier assigned
to your device (called “IDFA” or “ID for Advertising” on Apple devices and
“Advertising ID” on Android devices) with our partners.

* Flash Cookies. A Flash Cookie is a small data file placed on a computer using
Adobe Flash or similar technology that may be built into your computer or
downloaded or installed by you to your computer. We use these technologies to
personalize and enhance your online experience, facilitate processes, and
personalize and store your settings. Flash cookies may help our website
visitors to, for example, set volume preference associated with a video
experience, play games, and perform surveys. They help us improve our sites
by measuring which areas are of greatest interest to guests. Click here to
learn how to manage privacy and storage settings for Flash cookies.

* Web Beacons. A web beacon is a very small clear picture file used to keep
track of your navigation through a single website or a series of websites.
They may also be referred to as “web bugs” or “clear gifs.” Web beacons may
be used with cookies to gain an understanding of how a website’s users
navigate through the website.

* Local Storage. Local storage includes HTML5 local storage and browser cache.
These technologies allow us to store data locally on your browser or device.

McAfee and its partners and service providers use different types of cookies, as
follows:

CategoryPurposeEssential These cookies are required for the operation of our
Services (for example, to enable you to log into secure areas of our website or
use a shopping cart). These cookies enable you to move around the Services and
use their features.CustomizationThese Cookies are used to recognize you when you
return to our Services. This enables us to personalize content for you, greet
you by name, and remember your preferences (for example, your choice of language
or region). Analytics and Research These cookies allow us to analyze activities
on our Services in order to improve and optimize the way our Services work. For
example, we may use these cookies to ensure that visitors can easily find the
information they are looking for. AdvertisingThese cookies record your online
activities, including your visits to our Services, the pages you have visited,
and the links and advertisements you have clicked. These cookies allow us to
deliver advertisements and other communications to you that are more relevant to
your interests.

What Are My Choices with Respect to Cookies and Similar Technologies?

You have a variety of choices with respect to the use of cookies and similar
technologies:

* You can decide whether or not to accept cookies by using your browser's
settings. You may also be able to remove cookies from your browser. For more
information about how to manage browser cookies, please follow the
instructions provided by your browser. Please note that if you block all
cookies, it may affect the functionality of our websites.

* The advertising technology partners with which we partner may provide you the
option to opt out of the use of information about your website visits and app
usage for purposes of serving ads that are targeted to your interests. You
can learn more about interest-based advertising and how to opt out of the use
of your web browsing activity for interest-based advertising purposes by
visiting these sites: Digital Advertising Alliance, the Network Advertising
Initiative, and the Interactive Advertising Bureau (IAB) Europe.

* If you are a resident of California or Colorado, you can turn on the Global
Privacy Control (GPC) to opt out of the sale or sharing of your personal
information for cross contextual advertising. Learn more at the Global
Privacy Control website.

* You may opt out of the use of information about your mobile app usage for
purposes of serving ads that are targeted to your interests through your
device settings (called “Limit Ad Tracking” on iOS devices and “Opt Out of
Interest-Based Advertising” or “Opt Out of Ads Personalization” on Android
devices).

* Certain McAfee products are made available for free. In order to keep these
products free, we may use information about websites you visit or the mobile
applications you use to show you ads that are targeted to your interests. We
do this by sharing information about your device—such as your device and
advertising identifiers, together with web browsing activity or app
usage—with select partners. This information does not identify you personally
and we contractually prohibit the partners from using the information we
provided to attempt to identify our users. You can opt out of the use of your
information for this purpose in the settings of the products that include
this data sharing.

* Finally, we participate with the Facebook Audience Network, which provides a
way for companies to display their ads to Facebook users in apps and websites
that are also part of the network. Facebook helps tailor the ads so that they
are relevant and useful. You can use Facebook's ad preferences tool to view
and change your preferences, including whether you receive these tailored
ads, on our website and apps.

How Does McAfee respond to a Do Not Track Signal?

There is currently no industry agreed upon response to a Do Not Track signal. At
this time, McAfee Services and Sites do not respond to a user's Do Not Track
signal.

How to Contact Us

If you have any questions about how we use cookies and similar technologies, you
can contact us using the information below. Please include your contact
information and a detailed description of your concern.

In the United States by writing to us at:

McAfee
Attn: Legal Department – Privacy Office
6220 America Center Drive San Jose, CA 95002 USA

In the European Economic Area by writing to us at:

McAfee, Legal Department
2000 City Gate
Mahon
Cork
Ireland
T12 RRC9

You have the right to make a complaint at any time to the Data Protection
Commissioner, the Irish supervisory authority for data protection issues,
at https://www.dataprotection.ie/docs/Home/4.htm.

In Japan by writing to us at:

Personal Data Protection Manager
McAfee Co. Ltd.
Dai-ichi Life Hibiya First,
1-13-2 Yurakucho,
Chiyoda-ku,
Tokyo 100-0006 Japan

INDIVIDUAL DATA REQUESTS

--------------------------------------------------------------------------------

Individual Data Request Form

MCAFEE LICENSE AGREEMENT

--------------------------------------------------------------------------------

Welcome to McAfee

Before you get started, we need to have a quick chat about terms. These terms
explain your legal rights and responsibilities when using our software and
services. They're really important, so we're going to need you to read these
terms carefully, including any links, because they'll become the agreement
between you and us.

Things to remember while you read this . . .

1. When you see a word in bold, it will have the same meaning every time it's
used in this document.
2. By clicking an acceptance button, installing, or using the software and
services (whether provided by us or one of our partners), you're agreeing to
these terms. If you don't agree or follow the rules they lay out, you can't
use the software and services.
3. When we say . . . McAfee, we, our or us, this means the McAfee entity that
provides the software and services in your region.
4. When we say . . . you or your, this means you or the business or company
you're authorized to represent.
5. If you live in the US, you won't want to miss our binding arbitration clause
and the class action waiver. They outline some very important points about
how we resolve disputes.
6. If you live in Australia, France, Germany and the Netherlands, you need to
review the terms that apply to you at the end of this document.

What about my privacy?

We're big fans of privacy protection, but we do need to know some of your
personal details before you can use the software and services. Make sure to read
our Privacy Notice so you understand how and why we collect, use, and share your
personal data through our websites, products and services and how you can
exercise your rights on your data.

What can I do with McAfee's software and services?

When you purchase our software and services, you're getting a limited license.
This means we, our partners and suppliers still own all the rights to the
software and services. We're allowing you to use them according to these terms.

If your license is for personal use:

You get a license for the software and services you've subscribed to, that
belongs to you, and only you. You can't transfer that license to anyone else.

We're allowing you to use your license:

* For as long as you continue to pay any applicable fees for your subscription
or until the subscription ends
* For the length of time you chose when you made your purchase or, if you
didn't choose a subscription length, one year.
* On the number of devices, for the number of users you chose when you made
your purchase. If you didn't choose, you can only use your license on one
device for one user.
* If your devices and operating systems meet our requirements. It's up to you
to make sure your devices are kept up to date and meet those requirements.
(It's good security practice to keep your devices up to date, too.)

If you are setting up a new device and have an existing subscription associated
with your email address, we will automatically apply the existing subscription
to your device instead of any limited term trial that may be available with the
device. If you have multiple subscriptions associated with your email address,
we will select the most appropriate subscription for that device.

If you're using your license for small business:

You get a license for the software and services you've subscribed to, just like
in the terms as above. The only difference is, only people employed by the small
business may use the software and services and only for internal business
operations.

You must make sure to register each license you purchase, using the same email
address as in your account profile. If you purchase new licenses using that
email address, we will make sure they have the same renewal date as the licenses
you first purchased. We will automatically pro-rate the cost to reflect the
shorter initial term of the new licenses. Additional licenses you purchase using
a different email address not associated with your account will be for the term
you purchased, without a discount.

What about free software and services?

Sometimes, we offer software and services free of charge, like an additional
feature in a paid subscription, a pre-release beta software or a courtesy
service. The terms in this agreement apply to free software and courtesy
services too, unless we've said otherwise. Some limitations may apply, and we'll
let you know what these are when we make the free software or courtesy services
available to you. You can use free software and courtesy services for as long as
we provide them to you.

What about minors?

If you are under 18 or the age of majority in your jurisdiction, you may not
agree to these terms yourself, and you may not use the software and services
unless a parent has agreed to these terms on your behalf as part of a family
plan. Some features are unavailable to all ages.

In addition, all users must comply with the law when using our software and
services. If the product you purchase includes tracking features, you must have
the legitimate right and authority before using them to track and monitor
children. That means you must be a parent, legal guardian , or have other legal
authorization. McAfee expects that you will use our software and services in
compliance with applicable laws and regulations.

What can't I do with McAfee's software and services?

Our rights as owners or licensors of the software and services are protected by
law. This means if you do something, like the following examples, your
subscription will probably be canceled, and we might need to take further
action. You don't want that. Here are some examples: Don't:

* try to figure out the source-code, including by reverse engineering or
decompiling the software or services;
* make any modifications to the software or services;
* commercialize the software or services, including by selling, lending or
renting them;
* use a pirated version of the software or services;
* create any product or service based on the software or services;
* transfer the software or services to anyone else, including by sub-licensing
or assigning them;
* use the software or services to do anything illegal;
* publish or make copies of the software (other than backups);
* interfere with anyone else's use of the software or services;
* try to get around any technical protection measures in the software and
services;
* exceed any applicable content storage or bandwidth limitations;
* use a multi-user product to track and monitor any other person without their
consent;
* install the software or services on more devices than you are permitted to,
(including by failing to delete the software or services from a device before
you sell or transfer ownership of it); or
* continue to use the software or services after your rights to use the
software or services have expired or been terminated.

Technical support

For software and services that qualify for technical support, you'll receive the
standard support offering for the length of your paid subscription. Check your
receipt when you buy your software or services to see if your purchase
qualifies. Our standard support offerings, policies and procedures may change
from time to time and vary by country.

How do updates to McAfee software and services work?

We regularly release upgrades, enhancements and modifications to our software
and services (updates). Once an update becomes available, we may stop supporting
the previous version of the software or services. To make sure you can use new
features we develop, you agree to let us install updates in the background while
you do other things. We may also provide updates for free software and courtesy
services, but we are not obligated to.

What happens when McAfee discontinues software, services, or features?

From time to time we may discontinue or remove certain software, services or
particular features of the software or services. When we stop offering it for
purchase, download, or renewal, it reaches end of sale and you won't be able to
renew your subscription after the end of sale date. Sorry, but in order to make
new and better things, sometimes we have to stop supporting older products. We
also have to make changes to features of the software and services if required
by third party platforms and software that are outside of our control.

Payment and automatic renewal

If you purchased your software from McAfee and not from a third party, when you
share your payment information (credit or debit card or other payment type) with
us, you are authorizing us (or, our authorized partner) to charge your payment
type for the initial purchase amount, as well as any subscription renewals. In
the event you provide more than one payment type, you are authorizing us (or,
our authorized partner) to automatically charge those alternative payment types
in the event there is an issue with your primary payment type. If you do not
want McAfee to charge your alternative payment types, you can delete them in
your My Account page, however McAfee will keep the last payment method used for
up to 12 months to resolve any outstanding settlements.

Updating your payment details

If any of your payment details change (like card number or expiry date) please
let us know as soon as possible by updating your payment details in My Account
(or Security Console for Small Business products)so we can continue to provide
the software and services when it comes time for renewal.

Sometimes we may receive updated credit or debit card information from your card
issuer or the card network, which we'll use to update your payment details
automatically. We may also retry failed payments to complete transactions,
including by retrying failed cards by extending expiration dates. You consent
for us to charge your payment type using the updated details.

How does automatic renewal work?

If you purchased your software from McAfee and not from a third party, your paid
subscription will be automatically renewed at the end of its term, unless you've
decided not to enroll in or have opted-out of automatic renewal. We'll email you
in advance to let you know that your subscription is due for renewal and will
charge your payment type within 30 days before the subscription is due to end.
The amount charged will be the price of the software or services at the time of
renewal, which might be different to the amount you originally paid. It is your
responsibility to ensure the email address on your account is up-to-date. If
your software or services have been renamed, upgraded or replaced with a new
offering, we'll provide the new offering at no more than its renewal price at
the time of your renewal, provided it has reasonably comparable features. If
automatic renewal doesn't apply in your location, we will state this at the time
of purchase.

Price Changes.

McAfee may change the price you pay for the software or services at any time
after the introductory period (if applicable) and for any of the following
reasons: legal or regulatory reasons; improvements to the services we offer or
new features; or in response to market factors such as changes in taxes,
inflation, currency fluctuations or changes in infrastructure or administrative
costs.

How do I turn off automatic renewal?

If you don't want to continue your subscription, you can turn off automatic
renewal at any time by logging in to your My Account or contacting Customer
Service. Be sure to do this more than 30 days before your subscription term
expires so your payment type isn't charged for your next renewal. Remember, if
you turn off or don't enroll in automatic renewal, you won't be able to access
premium features that we offer to subscribers of our automatic renewal service.
If you forget to turn off automatic renewal you have 60 days after you're
charged to request a refund and cancel your subscription. Our Refund Policy
forms part of these terms and provides details on what is refundable and how to
submit a request, so make sure you read them.

When does this agreement officially end?

This agreement will end when your right to access the software and services
expires or is ended by us or you. After it ends, you're not allowed to use the
software and services anymore and you must permanently delete the software and
services from your devices.

Can I cancel my subscription?

Of course, you can, but you'll be giving up all the online protection we
provide. If you're absolutely sure, you can cancel your subscription any time
before it's expiry date. Check our Refund Policy before you cancel though,
because you may not qualify for a full refund. If you don't qualify, the good
news is you'll be able to keep using the software and services until the end of
the cancelled paid subscription period.

Will my subscription be suspended or cancelled if I break the terms of this
agreement?

Yes. If you violate this agreement or any of the additional terms and conditions
that apply, we'll have to suspend or end your use of the software or service.
When we end it, we may also close your account.

What happens to my data after this agreement ends?

We delete all your stored or backed-up content (information, text, files, links,
images and all other materials you provide to us) in accordance with our
internal policies after you have deleted or uninstalled your software. You're
responsible for storing and backing-up your content before termination. Hard
drive and cloud storage space is cheap, so don't forget!

Terms specific to certain products, plans, and services

Additional terms
Some of our software and services have a few extra terms of service not covered
here. You can find more information on our website.

Virus Removal, TechMaster Services or Virus Protection Pledge
We will make every reasonable effort to remove viruses and malware from your
device. However, we can't guarantee that all malware and viruses can be removed
because some attacks are far more sophisticated than a simple scan can handle.
You can find additional information in the TechMaster TOS and VPP Terms.

Password Management products and features
We never have a copy of your master password or your encryption keys, so you're
responsible for keeping them safe. Use a strong, hard to guess master password
and keep your keys in a safe place, because if you lose them, we can't help you
get back into your account. There is no "reset password" option.

WebAdvisor
WebAdvisor uses a lot of fancy math to figure out whether or not a website is
safe to browse. As good as it is though, it can't spot every threat or
understand the nature of every website. Ratings don't guarantee a site is
completely free from risk, and good ratings don't mean we endorse the website,
or it's services. WebAdvisor's "Secure Search" is powered by Yahoo!, by default.
If you turn Secure Search on, your searches will go through the Yahoo! Network.
You can change your browser's default search engine options in your browser's
settings.

Home Scanner feature
If you've purchased this feature, you'll need to opt-in for it to work. By
turning Home Scanner on, you're giving us permission to identify devices that
connect to your home Wi-Fi network. This helps us spot devices that have poor
security and could put your safety at risk. You can opt out of Home Scanner at
any time. Home Scan is just for your home Wi-Fi network. Home Scan collects data
from every device on your network, so be sure to let your friends and family
know their devices will be scanned before you give them your Wi-Fi password.

Antivirus Protection
Your antivirus protection may include features that monitor the security status
of your device, automatically sending us reports about suspected malware and
other unwanted software. This automatic reporting helps us quickly detect and
respond to new threats, providing better protection for your device. The reports
may include files that contain suspected malware. These types of files are
unlikely to contain any of your personal data, but if we think a suspicious file
is likely to contain your personal data, we will seek your permission to send
the file. You can turn off this automatic reporting from your antivirus
protection in your product.

VPN (Virtual Private Network)
If this feature is available in your location and you have purchased this
feature, you must comply with our fair use policy. This means, when using
McAfee's VPN, you must not do anything that imposes or may impose an
unreasonable or disproportionately large load on our infrastructure. If you
breach this fair use policy, we may suspend your use of the VPN function without
liability to you.

Identity Protection

If you are entitled to our identity protection features, please see our Identity
Protection Terms of Service, which form part of this agreement.

Identity Monitoring (dark web monitoring)
The Dark Web can be a scary place! It's basically just the internet, but an
encrypted version, so it's harder to find out who owns websites. Because of
this, people buy and sell all kinds of information, like credit card numbers and
identification.

Our identity monitoring service searches dark web data available to us and
alerts you if the personal data you have chosen to monitor has been found on the
dark web. By using the service, you understand and agree to the following
additional terms:

We cannot remove your breached information from the dark web.

It is your responsibility to keep your contact information up to date, review
the alerts and take any recommended actions to reduce the risk of further misuse
of your data. We do not guarantee that our recommendations will prevent such
misuse.

We do not guarantee that our data sources contain all instances in which your
personal information has been compromised, nor do we claim that our service can
prevent your information from being hacked in the first place.

* We provide you alerts based on the dark web data available to us. We do not
guarantee the accuracy of information we provide you.
* We can only monitor the information that you have chosen to provide us for
monitoring. You must ensure it is accurate.
* If you choose to receive alerts via SMS messaging, you are responsible for
all SMS messaging and data plan fees charged by your mobile service provider.
* You must be over the age of 16 to use our dark web monitoring service.
* You may only provide your own personal data for monitoring. You must not
provide the personal data of any other person. We will not be liable to any
third person if you provide their data in breach of this restriction.
* If your subscription allows it, you may provide the data for minors (for whom
you are the legal guardian or parent) or other individuals for whom you have
obtained authorization for monitoring, solely for purposes of determining
whether such data has been found on the dark web. By providing this data, you
confirm that you have obtained that individual's permission or otherwise have
the right to provide and monitor that data, and you confirm that this
information will not be used, in whole or in part, as a factor in determining
the individual's eligibility for credit, insurance, or employment, or any
other eligibility purpose that would qualify as a consumer report under the
U.S. Fair Credit Reporting Act. You are responsible for the accuracy of the
data you provide and ensuring it is up to date. You agree you are acting on
behalf of individuals you enroll for monitoring and you accept these terms on
their behalf.
* You must not use our dark web monitoring service to obtain someone else's
information without their consent.

Personal Data Cleanup

If you are entitled to the Personal Data Cleanup feature, we will scan a list of
data broker sites to see if they have your personal information and help you
take steps to raise deletion requests.

It's important to note, however, that not all data brokers are located in a
jurisdiction in which privacy regulations have been adopted. While some data
brokers may comply with your deletion requests, it is possible that others might
tell you they are not required by law to do so.

Depending on your subscription, you may be entitled to ask us to help you raise
deletion requests. When we help you send these requests, we do not act as an
agent on your behalf.

SMS and text messaging
If you choose to provide us your phone number, we may use it to register your
McAfee subscription and/or send you service notifications and reminders. Message
and data rates may apply. You can opt out of receiving our SMS and text messages
by following the instructions you received in the message or at the time you
provided your phone number (typically by replying "STOP"). For help, you can
contact service.mcafee.com.

Financial Transactions Monitoring

You provide log-in credentials to your accounts at your own risk. By using our
service, you agree that we, the data sources that maintain your accounts, and
any third parties that interact with your credentials or account data in
connection with our service are not liable for any loss, theft, compromise, or
misuse whatsoever in connection with our services (including negligence), except
to the extent such liability cannot be limited under applicable law. We and the
data sources make no warranties of any kind related to the data provided by our
services - whether express, implied, statutory, or otherwise. Except for PDFs of
official account documents we retrieve on your behalf and provide to you without
alteration, no data provided by our services is an official record of any of
your accounts.

We reserve the right to reject a registration based on our reasonable
determination that: (i) accepting the registration may result in a breach of a
law, rule, or regulation; (ii) the registration originated from a user, IP
address or device known or reasonably suspected to participate in hacking or
misuse of other services, or (iii) the registration otherwise presents a
perceived security risk.

Not all data sources are supported, and we make no representations or warranties
relating to the availability, accessibility, or quality of any data source.

Beneficiaries of McAfee Subscriptions

If you have been invited by a McAfee subscription holder to create a McAfee
account and participate in that subscription at no added cost to you, then you
understand and agree that the McAfee subscription holder may be able to see
limited information about you, your device, and your account, including your
name, type of device protected, and your Protection Score.

Plans with Unlimited Device Protection

Unlimited plans cover only household devices that you own for personal,
non-commercial use, and is subject to our fair use policy. If you have an issue
adding a device, please contact Customer Support.

Guarantees and disclaimers

30 Day Money Back Guarantee
In the first 30 days of your purchase, you can decide to cancel your
subscription for any reason and ask us for a refund of the amount you paid.
Additional remedies may be available in the country in which you purchased the
McAfee software, and some are outlined at the end of this document.

Attacks on Data
Security breaches might involve attacks on your data. For example, viruses and
other malware might delete, destroy, alter or encrypt data and files on your
device. If this happens, you could lose access to your data and files. You agree
that it is your responsibility to back-up and store all data and files on your
devices so you can safely restore them, if you need to. As we mentioned earlier
in these Terms, hard drive and cloud storage space is cheap. You should back up
your important files to a reputable online data storage service and do it often.
We're not liable for any lost or damaged files or interruptions as a result of
attacks on your data.

High risk activities
The software and services are not fault-tolerant and are not designed or
intended for high-risk activities such as use in hazardous environments
requiring failsafe performance, including nuclear-facilities operations, air
traffic communication systems, weapons systems, direct life-support machines, or
any other application in which the failure of the software or services could
lead directly to death, personal injury, or severe physical or property damage.
We do not make any express or implied warranty of fitness for high-risk
activities.

Limitation of liability

Our liability and that of our affiliates, suppliers, licensors or other
third-party service providers to you, under or in connection with these terms,
is (a) limited to the price you paid for the applicable software or services for
the subscription term during which the event or circumstance giving rise to the
liability occurred, or USD$100 in respect of free software; and (b) excludes any
liability to you for any: (i) indirect, special, incidental, or consequential
loss or damage, including loss of profits, loss of goodwill, loss of personnel
salaries, work stoppage, computer failure or malfunction or loss of data; or
(ii) theft of personally identifiable information.

We make no warranties, representations, express or implied, in relation to the
software or services, including warranties or conditions of merchantability,
performance, satisfactory quality, fitness for purpose, title, and
non-infringement. The software and services are provided "as is". You are
responsible for selecting the software and services to achieve your intended
results and for installing and using the software or service. We do not warrant
or guarantee the software or services' use or performance. We do not warrant or
guarantee that the software or services' operation will be failsafe,
uninterrupted, or free from errors or defects, that the software or services
will protect against all possible security threats, or that there will be no
malfunctions or other errors in the software or services caused by virus,
infection, worm or similar malicious code not introduced or developed by us. We
are not liable for any downtime or service interruption, for any lost or stolen
data or systems, or for any other damages arising out of or relating to any
actions or intrusions.

You agree that the limitations of liability and disclaimers in this section
reflect the fee charged for the software and services, which would be higher
without these limitations. Nothing in this agreement limits any rights you may
have under existing consumer-protection statutes or other applicable laws that
may not be waived in your jurisdiction, including those specifically mentioned
in the local law section.

Some general housekeeping

What happens when McAfee makes changes to these terms?

Sometimes we make changes to these terms and post them to our website. If you
don't agree to any of the changes you can end your subscription by not renewing,
as outlined above, and uninstalling the software. If you renew your
subscription, you accept the most recent version of these terms. If you've
accepted more than one version, the most recent version will replace all older
versions.

For free software and services, you accept changes to these terms by continuing
use the free software and services. If you don't agree to any of the changes,
you must stop using the service and uninstall the free software.

Can I give McAfee my feedback?

We love to receive your feedback about the software and services. Keep in mind
that we'll use it without restriction.

What about data charges?

You're responsible for paying all data and mobile charges associated with using
the software and services.

What country's laws apply to these terms?

It's no secret that different countries have different consumer laws. Use of the
software and services and any claims will be subject to:

* the laws of the state of New York, or if the laws of the state of New York
are found not to apply, then the laws of the state of Delaware,
* the laws of the Province of Ontario, Canada, if you acquired the software and
services in Canada;
* the laws of New South Wales, Australia if you acquired the software and
services in Australia;
* the laws of Singapore, if you acquired the software and services in Asia, New
Zealand and Oceania excluding Australia and Japan;
* the laws of Japan if you acquired the software and services in Japan (but
excluding its choice of law rules);
* The national laws of the country where you acquired the software and services
if acquired in the European Union, the United Kingdom Iceland, Norway or
Switzerland;

No matter which local law applies, the following will always be excluded:

* conflict of law principles;
* The United Nations Convention on Contracts for the International Sale of
Goods; and
* the Uniform Computer Information Transactions Act.

What if there's a dispute?
Most disputes can be resolved informally by contacting Customer Service. If we
are unable to reach an agreement to resolve the dispute, our preference is to
resolve any disputes through arbitration. If you live in the United States,
however, you agree to resolve all disputes relating to this agreement through
arbitration or in small claims court, as we explain in more detail in the
"Binding arbitration and class action waiver" section below.

Export control
The software and services are subject to export controls under the U.S. and
local country laws. You agree that you will not directly or indirectly export,
transmit, permit access or use of the software or services and their related
documentation and technical data to an individual, entity, or country to which
export, transmission or access is restricted by export control laws, without the
required authorization of the Bureau of Industry and Security of the U.S.
Department of Commerce or other governmental entity with jurisdiction over
export or transmission. You will not use, transfer or access any McAfee products
for end use relating to any nuclear, chemical or biological weapons, missile
technology, or the military end use or for a military end user per 15 CFR Part
744.21 unless authorized by the U.S. or relevant local government by regulation
or specific license. If we receive notice that a user is or becomes identified
as a sanctioned or restricted party under applicable law, we will not be
obligated to perform any of our obligations under these terms if it would result
in violation of the sanctions or restrictions. Additional information regarding
exporting and importing McAfee products may be found here, as updated from time
to time.

Complete agreement
These terms are the entire agreement between you and us relating to your use of
the software and services. These terms supersede any prior agreements or terms
between you and us in relation to the software and services, and any other
communications, representations, or advertising relating to them.

Translated versions
We provide versions of these terms translated from English for your convenience
only. If there is any difference in meaning or interpretation between a
translated version and the English version, the English version applies.

No waiver
We will only waive a provision of these terms in a signed document.

Licensing entities
The software and services are licensed to you by one of these legal entities:

* McAfee, LLC, a Delaware limited liability company, with offices located at
6220 America Center Drive, San Jose, California 95002, USA, if the software
is downloaded in the United States, Mexico, Central America, South America,
or the Caribbean;
* McAfee Consumer Affairs North, LLC, a Delaware limited liability company,
with offices located at 6220 America Center Drive, San Jose, California
95002, USA, if the software is downloaded in Canada;
* McAfee Ireland Limited, with offices located at 1Horgan's Quay, Waterfront
Square, Cork, Ireland, T23 PPT8, if the software is downloaded in Europe, the
Middle East, Africa or the Pacific Rim; or
* If the software is downloaded in Japan, the software is licensed by McAfee,
LLC. Any services are provided by McAfee Co., Ltd. with offices located at
Shibuya Mark City West 1-12-1, Dougenzaka, Shibuya-ku, Tokyo 150-0043, Japan,
if the software is downloaded in Japan.
* McAfee Security Australia Pty Ltd, with offices located at 45 Evans Street,
Balmain, New South Wales 2041, Australia, if the software is downloaded in
Australia.
* McAfee (Singapore) Pte Ltd, with offices located at Level 9 Tampinese
Junction, 300 Tampines Avenue 5, Singapore, 529653, Singapore, if the
software is downloaded in Asia Pacific (excluding Japan and Australia)

McAfee contact information

Customer Service & Technical Support: http://service.mcafee.com
Disputes:
Attn: McAfee Legal Department

6220 America Center Dr

San Jose, CA 95002

McAfee Website
You agree to comply with the McAfee Website Terms of Service, which are
incorporated into these terms.

Local law provisions

For consumers in Australia
Where any of the consumer guarantees under the Competition and Consumer Act 2010
(Cth) (CCA) apply to the software or services, and the CCA voids or prohibits a
provision in these terms excluding, restricting or modifying such consumer
guarantees, then, our liability arising out of the supply of software and
services for failure to comply with such consumer guarantees is limited to the
provision of the following remedies:

Our services come with guarantees that cannot be excluded under the Australian
Consumer Law. For major failures with the service, you are entitled:

* to cancel your service contract with us; and
* to a refund for the unused portion, or to compensation for its reduced value.

You are also entitled to be compensated for any other reasonably foreseeable
loss or damage. If the failure does not amount to a major failure you are
entitled to have problems with the service rectified in a reasonable time and,
if this is not done, to cancel your contract and obtain a refund for the unused
portion of the contract.

Our goods come with guarantees that cannot be excluded under the Australian
Consumer Law. You are entitled to a replacement or refund for a major failure
and compensation for any other reasonably foreseeable loss or damage. You are
also entitled to have the goods repaired or replaced if the goods fail to be of
acceptable quality and the failure does not amount to a major failure.

This warranty is made by McAfee Ireland Limited. Please send any claims under
this warranty to:

Legal Department
McAfee Security Australia Pty Ltd
45 Evans Street,
Balmain, NSW, 2041
Australia

For consumers in France
Conformément aux dispositions de l'article L. 215-4 du code de la consommation,
les clauses suivantes sont reproduites :

Pour les contrats de prestations de services conclus pour une durée déterminée
avec une clause de reconduction tacite, le professionnel prestataire de services
informe le consommateur par écrit, par lettre nominative ou courrier
électronique dédiés, au plus tôt trois mois et au plus tard un mois avant le
terme de la période autorisant le rejet de la reconduction, de la possibilité de
ne pas reconduire le contrat qu'il a conclu avec une clause de reconduction
tacite. Cette information, délivrée dans des termes clairs et compréhensibles,
mentionne, dans un encadré apparent, la date limite de non-reconduction.

Lorsque cette information ne lui a pas été adressée conformément aux
dispositions du premier alinéa, le consommateur peut mettre gratuitement un
terme au contrat, ? tout moment ? compter de la date de reconduction.

Les avances effectuées après la dernière date de reconduction ou, s'agissant des
contrats ? durée indéterminée, après la date de transformation du contrat
initial ? durée déterminée, sont dans ce cas remboursées dans un délai de trente
jours ? compter de la date de résiliation, déduction faite des sommes
correspondant, jusqu'? celle-ci, ? l'exécution du contrat.

Les dispositions du présent article s'appliquent sans préjudice de celles qui
soumettent légalement certains contrats ? des règles particulières en ce qui
concerne l'information du consommateur.

Lorsque le professionnel n'a pas procédé au remboursement dans les conditions
prévues ? l'article L. 215-1, les sommes dues sont productives d'intérêts au
taux légal.

Le médiateur suivant est ? votre disposition : Centre de Médiation et
d'Arbitrage de Paris, CMAP (dont les coordonnées sont les suivantes:

39 avenue Franklin D. Roosevelt -75008 Paris-
https://www.cmap.fr/le-cmap/nous-saisir/

For consumers in Germany

This section explains how the German Fair Consumer Agreement Law affects your
subscription.

This section applies only to contracts between McAfee and consumers with their
regular place of business in the Federal Republic of Germany (Germany) as of
March 1, 2022. A consumer is any natural person who enters into a legal
transaction for purposes that are predominantly neither commercial nor
self-employed (Section 13 of the German Civil Code).

Your initial subscription will automatically renew for an indefinite period of
time, unless you turn off automatic renewal in your settings under MyAccount or
terminate the subscription by other means (e.g., by accessing the "cancel
subscription here" on McAfee's homepage). After the initial term of your
subscription, you have the option to terminate it any time by giving one month's
notice.

As described in the section "How does automatic renewal work?" of the McAfee
License Agreement, 30 days prior to the end of the subscription period, McAfee
will notify you in advance of the automatic renewal of your subscription and
charge you in advance for the applicable fees for use of the McAfee product for
a period of one year. At the end of your renewal period of one year, McAfee will
inform you again and will charge you in advance.

If you choose to cancel your subscription , you can do so by accessing the
Vertrag hier beenden link on the McAfee homepage. McAfee will refund you any
renewal prepaid fees on a pro-rata basis (the amount of the refund depends on
the duration for which you have used the McAfee product). For details, please
refer to the McAfee Consumer products Refund Policy (for German customers).

For consumers in the Netherlands
Any automatic renewal of your original subscription will be for an indefinite
term. You may terminate your renewed subscription any time after renewal by
contacting Customer Service and providing at least 30 days' notice of your
intent to terminate and we will provide a prorated refund in accordance with
local law.

Disputes

Binding arbitration and class action waiver

This clause applies to U.S. customers.

Agreement to arbitrate
You and McAfee agree that any claim or dispute arising out of or relating to
this agreement (claim) will be resolved by confidential binding arbitration
governed by the Federal Arbitration Act. This includes claims made by us, by
you, on your behalf or by persons connected with you or us, such as employees,
subsidiaries and successors.

You and we agree that no class action or other collective, consolidated, or
representative action may be asserted by arbitration, court or otherwise. All
claims, whether in arbitration or otherwise, must be brought solely in your or
McAfee's individual capacity, and not as a plaintiff or class member in any
purported class or collective proceeding. We and you waive the right to initiate
or participate in a class action or litigate a claim in court before a judge or
jury.

Notice of dispute
Before initiating arbitration, a party must give the other party 60 days'
advance written notice. Notices to us should be addressed: McAfee, LLC, 6220
America Center Dr, San Jose, CA 95002 , Attention: Legal Department. The notice
must include your name, address, and contact information, the facts giving rise
to the dispute, and the relief requested. You and we must use reasonable efforts
to resolve any dispute through informal negotiation within 60 days from the date
the notice of dispute is sent. After 60 days, either party may commence
arbitration if the dispute is unresolved. These notice obligations do not modify
the statute of limitations applicable to any claim.

Administration of arbitration

* There will be a single, neutral arbitrator, who will be either a lawyer
admitted to practice in the relevant jurisdiction with at least 10 years'
experience, or a retired judge selected in accordance with the rules of the
American Arbitration Association (AAA), who will be bound by the terms of
this agreement.
* The arbitration rules (Commercial Arbitration Rules or Consumer Arbitration
Rules of the AAA), as modified by this agreement will apply.
* All arbitration proceedings will be conducted in English.
* Except for claims or counter-claims seeking less than US$25,000, the
arbitrator will issue a reasoned written decision sufficient to explain the
essential findings and conclusions on which the award is based and the award
will be confidential and only disclosed as is necessary to obtain judgment or
as otherwise required by law.

Costs
The Filing fee is payable by whoever initiates the arbitration. If an award is
made in your favor we will reimburse you the filing fee if paid by you. We may
reimburse or advance you the filing fee or other expenses if we are satisfied
there is good reason to do so (e.g. you cannot afford the fees). The arbitration
rules will apply in respect of all other fees and expenses and each party will
bear its own legal costs and expenses, unless the arbitrator determines
otherwise.

Small Claims Court option
If you are an individual consumer, you may choose to resolve your claim in small
claims court in your county of residence or in Santa Clara County, California if
you meet the court's requirements.

Preservation of provisional remedies
Despite this arbitration clause, we will still be free to resort to self-help
remedies or seek injunctive relief, attachment or garnishment orders at any
time.

Conflicting terms
This arbitration agreement will prevail over any conflicting terms in the
arbitration rules or any other applicable arbitration terms. If any part of this
arbitration agreement is deemed invalid or unenforceable it will not invalidate
the other provisions of the arbitration agreement; provided, however, that (a)
if the prohibition on class-wide arbitration is deemed invalid, then this entire
arbitration agreement will be null and void; and (b) if the prohibition on
arbitration of representative claims brought in a private attorney general
capacity is deemed invalid, then the arbitration agreement will be null and void
as to such claims only.

Waiver of jury trial
If for any reason a claim proceeds in court rather than through arbitration, you
and we agree that there will not be a jury trial. You and we unconditionally
waive any right to trial by jury in any dispute that in any way relates to or
arises out of the agreement or from any software or services. In the event of
litigation, this paragraph may be filed to show a written consent to a trial by
the court. This paragraph in no way invalidates the agreement to arbitrate
disputes.

For European Union Customers
Online Dispute Resolution Service (ODR) & Alternative Dispute Resolution (ADR).
We are required by law to provide a link from our website to the EU ODR
Platform: https://ec.europa.eu/consumers/odr/main/. We are not obligated to use
ADR should you have a complaint with us. If you do have a complaint with us
which we cannot resolve using our internal complaints handling procedures, we
will contact you by letter or email about whether we are prepared to submit to
ADR. You may contact us through our website.

Last Updated: February 1, 2024

* Identity Protection Services

* Secure Home Platform

* Virus Removal & TechMaster Services

* Account and Payment Protection Terms of Service

MCAFEE IDENTITY PROTECTION SERVICES - OVERVIEW

--------------------------------------------------------------------------------

1. Your use of McAfee’s Identity Protection Services is subject to our License
Agreement and Privacy Notice.

2. These terms only apply if you are entitled to Identity Protection Services
from us or one of our trusted partners. Your entitlement to the Services may be
specified in the documents that accompanied your purchase or enrollment, and
these terms.

3. By enrolling into and using the credit, financial, cyber and other monitoring
features you certify that are above the age of majority and that you will only
use the features to monitor accounts and information associated with your
personal information.

4. You may be required to enroll to activate all or some of the features. If
eligible, you will receive enrollment instructions. Disclaimer: While McAfee
Identity Protection Services provides you tools and resources to protect
yourself from and recover from identity theft, no identity can be completely
secure. McAfee is not responsible for any loss or damages incurred as a result
of identity theft. See our License Agreement for additional disclaimers of
warranty and limitation of liability.

5. Some features of the Identity Protection Services are only available to
residents of the United States who possess a valid social security number. For a
full list of eligibility requirements see here.

6. While enrolling for the Services, we will ask you for the following types of
information: (i) contact information (such as name, address, phone number, and
e-mail address); (ii) identity related information (such as date of birth,
driver’s license number and social security number); and (iii) information to
verify your identity and financial information (such as credit card number).
This information is required in order to verify your identity, charge you the
agreed-upon fees for our Services, and to fulfill our obligation to provide our
Services to you, including monitoring your identity and communicating with third
parties as necessary to provide such Services, such as, for example,
identification verification companies, third party service providers, third
party data suppliers, consumer reporting agencies, credit bureaus, payment
validation companies, law enforcement agencies, or others. McAfee’s Privacy
Notice outlines the manner in which we (or others acting on our behalf) collect,
use, and share information about you in connection with your use of the Identity
Protection Services, and it is your responsibility to review our Privacy Notice
prior to agreeing to this License Agreement or before using our Services.

7. You understand that by accepting this Agreement and using our Identity
Protection Services, you are providing us and our employees, agents,
subsidiaries, affiliates, contractors, third-party service providers and data
providers, and all other credit reporting agencies under the Fair Credit
Reporting Act ("FCRA"), as amended, including Experian, TransUnion, Equifax, and
affiliated entities, written instructions (as described in these terms), consent
and authorization to access and use consumer reports, including credit reports,
about you from each national credit or consumer reporting agency and to exchange
information about you with third party data providers and each such national
credit reporting agency in order to verify and monitor your identity and to
provide the Identity Protection Services to you.

8. Fair Credit Reporting Act in the USA. The Fair Credit Reporting Act allows
you to obtain from each consumer reporting agency a disclosure of all the
information in your consumer file at the time of the request. Full disclosure of
information in your file at a consumer reporting agency must be obtained
directly from such consumer reporting agency. The consumer reports provided by
or requested from McAfee Identity Protection are not intended to constitute the
disclosure of information by a consumer reporting agency as required by the FCRA
or similar laws.

Under the FCRA you are entitled to receive an annual free disclosure of your
credit report from each of the national credit reporting agencies. You may
request your free annual report under the FCRA, at www.annualcreditreport.com.

You are also entitled to receive a free copy of your credit report from a
consumer reporting agency if:

You have been denied or were otherwise notified of an adverse action related to
consumer, insurance, employment, or a government granted license or other
government granted benefit within the past 60 days based on information in a
consumer report provided by such agency.

You have been denied house/apartment rental or were required to pay a higher
deposit than usually required within the past 60 days based on information in a
consumer report provided by such agency.

You certify in writing that you are unemployed and intend to apply for
employment during the 60-day period beginning on the date on which you made such
certification.

You certify in writing that you are a recipient of public welfare assistance.

You certify in writing that you have reason to believe that your file at such
consumer reporting agency contains inaccurate information due to fraud.

In addition, if you reside in the state of Colorado, Maine, Maryland,
Massachusetts, New Jersey, or Vermont, you are entitled to receive a free copy
of your consumer report once a year and if you reside in the state of Georgia,
you are entitled to receive a free copy of your consumer report twice a year.
For Illinois residents, consumer reporting agencies are required by law to give
you a copy of your consumer record upon request at no charge or for a nominal
fee. Otherwise, a consumer reporting agency may impose a reasonable charge for
providing you with a copy of your consumer report.

The Fair Consumer Reporting Act provides that you may dispute inaccurate or
incomplete information in your consumer report. YOU ARE NOT REQUIRED TO PURCHASE
YOUR CONSUMER REPORT FROM ANY OF THE CONSUMER REPORTING AGENCIES IN ORDER TO
DISPUTE INACCURATE OR INCOMPLETE INFORMATION IN YOUR REPORT OR TO RECEIVE A COPY
OF YOUR REPORT FROM EQUIFAX, EXPERIAN OR TRANSUNION, THE THREE NATIONAL CONSUMER
REPORTING AGENCIES, OR FROM ANY OTHER CONSUMER REPORTING AGENCY.

It may be the policies of Equifax, Experian and/or TransUnion to provide a
complimentary copy of the consumer report under circumstances other than those
described above. If you wish to contact Equifax, Experian or TransUnion to
obtain a copy of your consumer report directly from such agency or if you wish
to dispute information contained in an Equifax, Experian or TransUnion credit
report file, please contact such entities as follows:

Experian: 1-800-EXPERIAN (1-888-397-3742)

Equifax: 1-800-685-1111

Transunion: 1-800-916-8800

For a full summary of your rights under the FCRA, click here.

9. Additional Disclaimers of Warranties and Limitation of Liability for McAfee®
Identity Protection Services. Below are additional warranties and limitations of
liability applicable to our Identity Protection Services:

NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM US, OR
THROUGH OR FROM THE SERVICES, WILL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN
THIS AGREEMENT. THE IDENTITY PROTECTION SERVICES ARE PROVIDED ON AN "AS IS" AND
"AS AVAILABLE" BASIS. MCAFEE, LLC AND ITS THIRD PARTY SERVICE PROVIDERS AND
THEIR DATA PROVIDERS MAKE NO REPRESENTATIONS OR WARRANTIES, EXPRESS OR IMPLIED,
WITH RESPECT TO THE SERVICES AND DISCLAIM ANY EXPRESS OR IMPLIED WARRANTIES WITH
RESPECT THERETO. WITHOUT LIMITING THE FOREGOING, MCAFEE, LLC AND ITS THIRD PARTY
SERVICE PROVIDERS AND THEIR DATA PROVIDERS DO NOT GUARANTEE OR WARRANT THE
ACCURACY, TIMELINESS, COMPLETENESS, CURRENTNESS, MERCHANTABILITY,
NON-INFRINGEMENT, OR FITNESS FOR A PARTICULAR PURPOSE OF THE IDENTIFY PROTECTION
SERVICES AND WILL NOT BE LIABLE FOR ANY LOSS OR INJURY ARISING OUT OF OR CAUSED
IN WHOLE OR IN PART BY USE OF THE IDENTITY PROTECTION SERVICES OR THE DATA
THEREIN.

We are not a credit repair organization, or similarly regulated organization
under other applicable laws, and do not provide credit repair advice.

Our credit monitoring offerings monitor only the credit file associated with the
purchasing consumer, and do not monitor, compare or cross-reference the credit
file associated with the purchasing consumer to any other credit file(s)
maintained by the applicable credit bureau(s).

We do not monitor all transactions at all businesses.

Credit scores, reports, and credit monitoring may require an additional
verification process and credit services will be withheld until such process is
complete. A reduced service fee will be charged until you verify your identity.

The Vantage Score credit scores are Vantage Score 3.0 credit scores based on
data from Equifax, Experian and TransUnion respectively. Third parties may use a
different Vantage Score or a different type of credit score to assess your
creditworthiness.

For McAfee® Identity Protection Services, monitoring may take several days to
begin.

You represent and warrant to us that you will use Identity Protection Services
(and any of the information therein) to protect against or prevent actual fraud,
unauthorized transactions, claims or other liabilities, and not for any other
purpose.

We are not responsible for delay or failure to perform due to causes beyond our
reasonable control.

A free subscription to Identity Protection Services is valid for one year from
the date of sign-up.

--------------------------------------------------------------------------------

Identity Theft Coverage with Stolen Funds Reimbursement

Availability limitations:

* Identity theft coverage with stolen funds reimbursement is not available in
all locations and is currently not available to customers in New York.
* For subscribers of McAfee Security for T-Mobile, identity theft coverage with
stolen funds reimbursement is not available in New York or Puerto Rico.

Depending on how you purchased your subscription, your identity theft coverage
with stolen funds reimbursement is made available to you through one of the
providers below.

1. If you purchased a qualifying McAfee Security for T-Mobile subscription,
insurance is underwritten and administered by American Bankers Insurance Company
of Florida, an Assurant company under group or blanket policy(ies). The
description herein is a summary and intended for informational purposes only and
does not include all terms, conditions and exclusions of the policies described.
Coverage may not be available in all locations. Review the Summary of Benefits.

2. If you purchased another qualifying McAfee identity protection subscription,
the expense reimbursement insurance benefit for members is underwritten by
certain Underwriters at Lloyd’s, under a master group policy issued in the name
of Cyberscout Limited, Sontiq Inc. and all subsidiaries for the benefit of
members. For customers with insurance coverage of $2,000,000, a summary of terms
of coverage is available for review here. For customers with insurance coverage
of $1,000,000, a summary of terms of coverage is available for review here. You
can confirm the amount of your coverage within your McAfee product. The complete
policy is available from Sontiq on request. Claims will be reviewed by the
insurer in accordance with the terms and conditions of the master group policy.
Restoration services are provided by Sontiq, Inc. Coverage is not available in
New York and may not be available in other jurisdictions. (*In the event you
have questions about the availability of your identity theft coverage with
stolen funds reimbursement, please login to your subscription and contact McAfee
Support.)

If you have purchased a qualifying McAfee subscription that entitles you to
identity theft coverage, you agree:

* That you may be covered for qualifying losses under a master policy
maintained by one of the insurance providers listed above, depending on how
you purchased your qualifying subscription;
* To be covered, and receive electronic notices pertaining to coverage, and to
have premiums paid on your behalf; and
* That reimbursement guidelines are available for review and that coverages
differ based on program membership.

Last Updated: July 5, 2023

MCAFEE SECURE HOME PLATFORM

--------------------------------------------------------------------------------

Welcome to the McAfee Secure Home Platform! These Terms of Service (“Terms”)
affect your legal rights, so please read them carefully. These Terms apply to
your access and use of a home wireless network (the “Home Network”) that is
protected by McAfee Secure Home Platform (“Platform”). If you will be managing
the settings of the Home Network through the Secure Home Platform mobile
application (the “App”), then these Terms also apply to you (“Home Network
Administrator”) and your use of the App. You may access the Home Network from
your personal computer, tablet, mobile device or other Internet-capable device
(“your Device”). In order to access and use the Home Network and/or the App,
you must agree to these Terms. The Platform and the App are provided by the
applicable McAfee legal entity identified in Section 17 (collectively, “McAfee”,
“we”, “us”, or “our”).

By clicking “I accept”, or by accessing or using the Home Network and/or the
App, you agree to be bound by these Terms and all terms incorporated by
reference. We have included links to additional terms, such as our Privacy
Notice which are important and together create this legal agreement that applies
to you. If you do not agree to these Terms, including the mandatory arbitration
provision and class action waiver in Section 12, you may not access or use the
Home Network or the App.

McAfee reserves the right to change or modify these Terms at any time and in our
sole discretion. If we make changes to these Terms, we will provide notice of
such changes, such as by providing notice through the Home Network or updating
the “Last Updated” date at the beginning of these Terms. By continuing to access
or use the Home Network and/or App, you confirm your acceptance of the revised
Terms and all of the terms incorporated therein by reference. We encourage you
to review the Terms frequently to ensure that you understand the terms and
conditions that apply when you access or use the Home Network and/or App. If you
do not agree to the revised Terms, you may not access or use the Home Network
and/or App.

1. SHARING OF DATA

You acknowledge that the Home Network Administrator may receive information
about your use of the Home Network, including without limitation, your name, the
type of Device you have, and the sites that you visit (for example, the Home
Network Administrator may receive a notification if you visit a website that has
parental control restrictions enabled). If you do not wish for the Home Network
Administrator to receive this information, do not use the Home Network.

2. PRIVACY

Our Privacy Notice is incorporated by reference into these Terms, and you
understand that you are agreeing to the terms therein by accessing or using the
Home Network and/or App. Please review the Privacy Notice for additional
information about how we collect, use, and disclose information about you. The
Privacy Notice applies solely to our use of information about you. You
acknowledge that the policy does not govern the Home Network Administrator’s use
of any information about you that the Home Network Administrator receives, or
any use of your information by any Internet Service Provider or other third
party.

3. ADDITIONAL PROVISIONS REGARDING THE APP

Use of the App is permitted only by the Home Network Administrator. If you are
not the Home Network Administrator, you have no right to use the App. If you are
the Home Network Administrator, in order to use the App, you will need to
register for a Platform user account (“Account”) through the App. By creating an
Account, you agree to (i) provide accurate, current and complete Account
information, (ii) maintain and promptly update, as necessary, your Account
information, and (iii) maintain the security of your Account credentials. You
agree that we can rely on the instructions of the person that establishes the
Account related to your Home Network. You are not permitted to let other
individuals use your Account credentials. You understand that letting another
individual control the Home Network through your Account may result in changes
to your Platform configurations and permissions. You acknowledge that McAfee has
no responsibility to you with respect to the actions of such parties. As such,
you are solely responsible for maintaining the confidentiality of your Account
login information and for all activities that occur under your Account.

4. UNLAWFUL AND PROHIBITED USE

As a specific condition of your access to the Home Network, you explicitly agree
not to use the Home Network for any purpose that is unlawful or prohibited by
these Terms. You agree: (i) not to violate any applicable law, contract,
intellectual property or other third-party right or commit a tort; (ii) not to
engage in any harassing, threatening, intimidating, predatory or stalking
conduct; not to use the Home Network in any way that could damage, disable,
overburden, or impair the Home Network, or interfere with anyone else's use of
the Home Network, (iii) not to attempt to gain unauthorized access to the
Platform or the App, through hacking, password mining or any other means, (iv)
not to attempt to reverse engineer any portion of the Platform or the App, or
attempt to infringe the intellectual property rights of others in any way, (v)
not to obtain or attempt to obtain any materials or information through any
means not intentionally made available through the Home Network or App, (vi) to
act responsibly and not use the Home Network or App for any fraudulent,
unlawful, harassing, abusive, illegal, or unauthorized purpose, or engage in,
encourage or promote any activity that violates these Terms. You further
acknowledge and agree that a violation of these Terms may result in a denial of
access to the Home Network and App without notice and may subject you to
administrative penalty and/or criminal liability.

Additionally, if you are a Home Network Administrator, you agree that you will
not permit anyone else to access or use your Account.

5. SECURITY WARNING

Wireless communications, including those sent over the Home Network, are not
secure communications. McAfee is not responsible for the privacy of activity
using the Home Network. For security purposes, activity on the Home Network may
be monitored, but there is no obligation on McAfee to do so or to take any
action even if it does.

6. AVAILABILITY OF THE PLATFORM; AUTOMATIC UPDATES

Availability of the Platform. While we aim for the Platform to be highly
reliable and available, you acknowledge that it may not be available 100% of the
time. The Platform is subject to sporadic interruptions and failures for a
variety of reasons beyond our control, including router failure, Wi-Fi
intermittency, service provider or your mobile carrier uptime, viruses, bugs or
other issues present in your router equipment, computer or other devices
connected to your Home Network, and your App configurations, among others. You
acknowledge these limitations and agree that McAfee is not responsible for any
damages allegedly caused by the failure or delay of the Platform. Additionally,
you are solely responsible for any fees charged directly by such third parties
in connection with your use of the Platform and for your compliance with all
applicable agreements and policies provided by such third parties.

Automatic Updates. We may from time to time develop updates, patches, bug fixes,
and other modifications to the Software (“Updates”) at no cost to you. Updates
may be automatically installed without providing any additional notice or
receiving any additional consent from you. By accessing or using the Software,
you consent to automatic Updates. You further acknowledge that you may be
required to install Updates to use the Software, and to promptly install any
Update we provide.

7. PROPRIETARY RIGHTS

McAfee Property. You acknowledge that all of the intellectual property rights,
including without limitation copyrights, patents, trademarks, and trade secrets
in the Platform and the App (and in the underlying technology) are owned by
McAfee, its affiliates or its licensors. All rights not expressly licensed are
reserved.

Feedback. You may choose to, or we may invite you to submit, comments, ideas,
suggestions, or concerns about the Platform and the App (collectively,
“Feedback”). By submitting any Feedback, you agree that your submissions are
voluntary, gratuitous, unsolicited, and without restriction, and will not place
McAfee under any fiduciary or other obligation. You acknowledge that McAfee may
use, copy, modify, publish, or redistribute your submissions for any purpose
without any compensation to you. You further agree that McAfee does not waive
any rights to use similar or related ideas previously known to McAfee, whether
developed by its employees or obtained from other sources.

8. LIMITED LICENSE

We are pleased to grant you a nonexclusive, revocable, non-assignable,
non-sublicensable, limited license to use the Platform and the App for personal
use only and in accordance with these Terms and all applicable laws and
regulations. The Platform is intended to be used only on the router on which it
is pre-installed, and the App is intended to be used only on a supported mobile
device owned by you. Unless explicitly stated by us, nothing in these Terms
shall be construed as conferring any right or license to any patent, copyright,
trademark, or other proprietary right of McAfee or any third party, whether by
estoppel, implication or otherwise. This license is nontransferable and is
revocable by us in the event you violate this Agreement. Upon any termination
of this license, you must immediately cease all use of the Platform and App.

9. LIMITED WARRANTY; DISCLAIMERS

Except for the limited warranty below, McAfee disclaims any and all other
warranties, and any and all responsibility for any loss, injury, claim,
liability, or damage of any kind resulting from, arising out of, or in any way
related to (a) any errors in or omissions on or from the Home Network or App,
including but not limited to technical inaccuracies and typographical errors,
(b) any third party websites or content therein directly or indirectly accessed
through links on the Home Network or App, including but not limited to any
errors in or omissions contained therein, (c) the unavailability of the Home
Network or App, (d) your use of the Home Network or App, (e) your use of any
equipment or software in connection with the Home Network or App, or (f)
information you might access or encounter or any activity that results from your
access, encounter or activity on the internet.

Any dealings with any third parties (including advertisers and/or sponsors)
appearing on the Home Network, and any other terms, conditions, warranties or
representations associated with such dealings are solely between you and those
third parties. We are not responsible for examining or evaluating, and do not
warrant the offerings of, any of these businesses or individuals or the content
of their websites. McAfee does not assume any responsibility or liability for
the actions, products, or website contents of any third parties. You should
carefully review their privacy statements and other conditions of use.

The Platform, Home Network, and App are provided on an “as is” and “as
available” basis without warranties of any kind. McAfee makes no warranties or
representations, and expressly disclaims any and all warranties, including but
not limited to the implied warranties of design, merchantability, fitness for a
particular purpose, and title, any warranties arising from a course of dealing,
usage, or trade practice, and any warranties of non-infringement of any third
party's patent(s), trade secret(s), copyright(s) or other intellectual property
rights. McAfee will not be liable for any damages (including direct, indirect,
incidental, consequential, special or punitive). McAfee does not warrant that
the operation of the Home Network or App will be uninterrupted or error-free. No
oral or written information given by McAfee or an authorized representative of
McAfee shall create any warranty.

In addition, McAfee does not represent or warrant that the Platform, Home
Network, and App are accurate, complete, reliable, current or error-free, or
that the content or websites that you or users of your Home Network request,
receive, or visit will be safe, legal, acceptable, or appropriate for a
particular age. You acknowledge that any age-based filtering based on your App
configurations may not be 100% accurate, and that McAfee is not responsible in
the event that certain content on your Home Network is not appropriately
filtered according to your configurations. While McAfee attempts to make your
access to and use of the Platform, Home Network, and App safe, we cannot and do
not represent or warrant that the Platform, Home Network, or App, or our servers
are free of viruses or other harmful components. You assume the entire risk as
to the quality and performance of the Platform, Home Network, and App.

You acknowledge that some security breaches involve attacks on data. For
example, there are viruses and other malware that: (i) delete or destroy your
data (sometimes individual files, but sometimes even an entire disk by
corrupting a master boot record or other key element); (ii) modify your files
(such as parasitic malware that attaches itself to a file and modifies the file
to enable its own execution and/or propagation); and (iii) encrypt files on your
drive (such as ransomware that uses asymmetric encryption). The best way for you
to protect yourself from these types of attacks is frequent back-ups of your
data to another device/location. That way, you have another copy of the data in
the event that the attacking software has deleted, modified, or destroyed the
data. It is your sole and exclusive responsibility to back-up all data and files
on your device so that they can be restored in the event of an attack on your
data. Without such a back-up, it may not be possible to restore the
deleted/destroyed/modified data. McAfee is not liable for loss of or recovery of
data, or for files or loss of use of systems or networks arising from attacks on
data.

Limited Warranty. We warrant that the Platform will perform substantially in
accordance with the product description provided at McAfee.com. If you are
dissatisfied with any portion of the Platform or the App, or with any of these
Terms, your sole and exclusive remedy is to discontinue using the Home Network.

10. LIMITATION OF LIABILITY

Under no circumstances are we or our suppliers, licensors or other third-party
service providers liable to you for any: (a) indirect, special, incidental, or
consequential damages; (b) theft of personally identifiable information or cost
of procuring substitute services, and (c) damages for loss of profits, loss of
goodwill, loss of personnel salaries, work stoppage, computer failure or
malfunction, loss of data, or negligence of any kind, or for any other nondirect
damage or loss. In no event will our, our affiliates’ or our suppliers’,
licensors’ or other third-party service providers’ aggregate liability to you
for direct damages under these terms exceed the greater of (i) the price you
paid for the Platform service, or (ii) if you have not paid McAfee for the use
of any services, $100.00 USD (one-hundred U.S. dollars). Nothing in these Terms
limits any rights you may have under existing consumer-protection statutes or
other applicable laws that may not be waived by contract in your jurisdiction.

11. INDEMNIFICATION

To the fullest extent permitted by applicable law, you agree to indemnify,
defend, and hold McAfee and its past, present, and future employees, officers,
directors, contractors, equity holders, parent companies, subsidiaries,
affiliates, licensors and suppliers (collectively, the “McAfee Parties”)
harmless from any damages, liabilities, claims, demands, awards, judgments,
losses, fees, expenses, and costs of every kind and nature whatsoever, whether
known or unknown, foreseen or unforeseen, matured or unmatured, or suspected or
unsuspected, in law or in equity, whether in tort, contract, or otherwise
(collectively, “Claims”) made by any third party due to or arising out of (i)
any misuse by you or anyone you authorize to use the Home Network, your Account,
or the App; (ii) your violation of these Terms or any other applicable terms,
policies, warnings, or instructions provided by McAfee or a third party in
relation to the Home Network or App; (iii) any Feedback you provide; or (iv)
your violation of any law or the rights of a third party. You agree to promptly
notify McAfee of any third party Claims, cooperate with defending such Claims
(including, but not limited to, attorneys’ fees and expenses, court costs, costs
of settlement and costs of pursuing indemnification and insurance). You further
agree that McAfee Parties shall have control of the defense or settlement of any
third party Claims. This indemnity is in addition to, and not in lieu of, any
other indemnities set forth in a written agreement between you and McAfee.

12. BINDING ARBITRATION AND CLASS ACTION WAIVER

Agreement to Arbitrate Disputes. Any claim, dispute or controversy of any kind,
regardless of the type of claim or legal theory or remedy (“Claim”) by either
you or us against the other arising from, relating to or in any way concerning
the Terms, the Home Network, the App, or any other services you receive from us
(or from any advertising for any such products or services) shall, at the demand
of either party, be resolved by confidential binding arbitration. This
agreement to arbitrate also includes: (i) claims relating to the enforceability
or interpretation of any of these arbitration provisions; (ii) Claims by you,
and also Claims made on your behalf or connected to you, such as an employee,
representative, agent, predecessor, successor, heir, assignee, or trustee in
bankruptcy; (iii) Claims that relate directly to us, and/or to our parent,
affiliates, successors, assignees, employees, and agents; and (iv) Claims
asserted as part of a class action, private attorney general or other
representative action, it being expressly understood and agreed to that the
arbitration of such claims must proceed on an individual (non-class,
non-representative) basis and the arbitrator may award relief only on an
individual (non-class and non-representative) basis. You and we agree that no
class action, consolidated action, private attorney general or other
representative claims may be pursued in arbitration, nor may such actions be
pursued in court. By accepting this arbitration agreement, you agree to waive
the right to initiate or participate in a class action, representative action,
private attorney general action or consolidated arbitration in any matter
encompassed by this arbitration provision.

Notice of Dispute. The party seeking arbitration must first notify the other
party of the dispute in writing at least 60 days in advance of initiating
arbitration. Notice should be sent to McAfee, 5000 Headquarters Drive, Plano,
TX 75024, Attention: Legal Department. The notice must include your name,
address, and contact information, the facts giving rise to the dispute, and the
relief requested. You and McAfee will attempt to resolve any dispute through
informal negotiation within 60 days from the date of the Notice of Dispute is
sent. After 60 days, you or we may commence arbitration.

Administration of Arbitration. If any dispute is not resolved by informal
negotiation, any claim, dispute, or controversy will be, at the demand of either
party, conducted exclusively by binding arbitration governed by the Federal
Arbitration Act (“FAA”), and not state law. You are giving up the right to
litigate (or participate as a party or class member in) all disputes in court
before a judge or jury. Instead, all disputes will be resolved on an individual
basis before a single, neutral arbitrator and the proceeding shall be
confidential. The arbitrator will be either a lawyer admitted to practice law
in his or her jurisdiction and with at least ten years’ experience, or a retired
or former judge selected in accordance with the rules of the AAA. The
arbitrator is bound by the terms of this Agreement, and the arbitration shall be
governed by the Commercial Arbitration Rules and Supplementary Procedures for
Consumer Related Disputes of the AAA, as modified by this Agreement (the
“Arbitration Rules”). For more information, see adr.org or call
1-800-778-7879.

All arbitration proceedings shall be conducted in English, and the United States
FAA shall govern the interpretation, enforcement, and proceedings pursuant to
the binding arbitration clause in these Terms. The award shall be confidential
and only disclosed as is necessary to obtain judgment or as otherwise required
by law. You and we further agree that a judgment may be entered upon the award
by any court having jurisdiction. The arbitration award shall determine the
rights and obligations between the named parties only, and only in respect of
the claims in arbitration, and shall not have any bearing on the rights and
obligations of any other dispute.

Costs. The party initiating the arbitration shall pay the initial filing fee.
If you file the arbitration and an award is rendered in your favor, we will
reimburse your filing fee. We will pay the fees and costs for the first day of
any hearing. All other fees and costs will be allocated in accordance with the
arbitration rules. However, we will advance or reimburse filing and other fees
if the arbitrator rules that you cannot afford to pay them or if you ask us and
we determine there is a good reason for doing so. Each party shall bear the
expense of their respective attorneys, experts, witnesses, and other expenses,
regardless of who prevails, but a party may recover any or all expenses from
another party if the arbitrator, applying applicable law, so determines.

Right to Resort to Provisional Remedies Preserved. Nothing herein shall be
deemed to limit or constrain our right to resort to self-help remedies or to
comply with legal process, or to obtain provisional remedies such as injunctive
relief, attachment, or garnishment by a court having appropriate jurisdiction;
provided, however, that you or we may elect to arbitrate any dispute related to
such provisional remedies.

Conflicting Terms. In the event of a conflict between the Arbitration Rules and
this arbitration agreement, this arbitration agreement shall govern. If any
portion of this arbitration agreement is deemed invalid or unenforceable, it
shall not invalidate the other provisions of the arbitration agreement,
provided, however, that (a) if the prohibition on classwide arbitration is
deemed invalid, then this entire arbitration agreement shall be null and void;
and (b) if the prohibition on arbitration of representative claims brought in a
private attorney general capacity is deemed invalid, then the arbitration
agreement shall be null and void as to such claims only. This arbitration
agreement shall survive the termination or cancellation of these Terms. In the
event of a conflict between this arbitration agreement and any other applicable
arbitration provision, this arbitration agreement shall control.

Waiver of Jury Trial. If for any reason a claim proceeds in court rather than
through arbitration, you and McAfee agree that there will not be a jury trial.
You and McAfee unconditionally waive any right to trial by jury in any dispute
that in any way relates to or arises out of these Terms or from any services you
receive from us (or from any advertising for any such services). In the event
of litigation, this paragraph may be filed to show a written consent to a trial
by the court.

13. GOVERNING LAW

Except as provided in Section 18 below, these Terms, your access to and use of
the Home Network, the relationship of the parties, and any disputes arising out
of, concerning, or relating to the Terms, including any disputes between you and
McAfee, will be governed by and construed in accordance with the laws of the
State of New York, excluding its conflict of law principles, except that the FAA
governs all provisions relating to arbitration. If for any reason, the laws of
the State of New York are found not to apply, then these Terms, the use of the
Platform, the relationship of the parties, and any disputes arising out of,
concerning, or relating to these Terms, including any disputes between you and
McAfee, will be governed by and construed in accordance with the laws of the
State of Delaware, excluding its conflict of law principles, except that the FAA
governs all provisions relating to arbitration. The United Nations Convention
on Contracts for the International Sale of Goods and the Uniform Computer
Information Transactions Act do not apply to the Home Network.

14. TERMINATION

These Terms will remain in full force and effect so long as you continue to
access or use the Home Network and/or App, or until terminated in accordance
with the provisions of these Terms. At any time, McAfee may (i) suspend or
terminate your rights to access or use the Home Network and/or App, or (ii)
terminate these Terms with respect to you if McAfee in good faith believes that
you have used the Home Network or App in violation of these Terms, including any
incorporated guidelines, terms or rules. Upon termination of these Terms, your
right to use the Home Network and App will automatically terminate.

15. SEVERABILITY

If any provision or part of a provision of these Terms is unlawful, void or
unenforceable, that provision or part of the provision is deemed severable from
these Terms and does not affect the validity and enforceability of any remaining
provisions.

16. ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and McAfee relating to
your access to and use of the Home Network and, if you are the Home Network
Administrator, your access to and use of the App. The failure of McAfee to
exercise or enforce any right or provision of these Terms will not operate as a
waiver of such right or provision. The section titles in these Terms are for
convenience only and have no legal or contractual effect. Except as otherwise
provided herein, these Terms are intended solely for the benefit of the parties
and are not intended to confer third party beneficiary rights upon any other
person or entity.

17. LICENSING ENTITIES

The Platform is licensed to you by one of these legal entities:

(a) McAfee, LLC., a Delaware corporation, with offices located at 6220 America
Center Drive, San Jose, California 95002, USA, if the Platform is used in North
America, Central America, South America, or the Caribbean;
(b) McAfee Ireland Limited, with offices located at Building 2000 City Gate,
Mahon, Cork, Ireland if the Platform is used in Europe, the Middle East, Africa,
Asia, or the Pacific Rim; or
(c) McAfee Co., Ltd. with offices located at Shibuya Mark City West Building
12-1, Dougenzaka 1-Chome, Shibuya-ku, Tokyo 150-0043, Japan, if the Platform is
used in Japan.

18. LOCAL LAW

The subsections below contain information regarding the local laws of certain
jurisdictions that will apply to this Agreement and may supersede certain
provisions as referenced herein.

Australia – For consumers in Australia:

The benefits to you under the limited warranty in Section 9 of this Agreement
are in addition to other rights and remedies of you may have under a law in
relation to the goods or services to which the warranty relates. Our goods come
with guarantees that cannot be excluded under Schedule 2 of the Competition and
Consumer Act 2010 (Cth) (“Australian Consumer Law”). You are entitled to a
replacement or refund for a major failure and compensation for any other
reasonably foreseeable loss or damage. You are also entitled to have the goods
repaired or replaced if the goods fail to be of acceptable quality and the
failure does not amount to a major failure. This warranty is made by McAfee
Ireland Limited, with offices located at Building 2000 City Gate, Mahon, Cork,
Ireland, but you may call 1-800-998-887 with questions regarding our warranty
for Australian customers. Any claims made under this warranty must be sent, at
your expense, to the following address:

Legal Department

McAfee Australia Pty Ltd
Level 20
201 Miller Street
North Sydney NSW 2060

For customers located in Australia, if a tangible medium on which software was
delivered is defective, you must return the defective medium to us at your
expense, with a copy of your receipt, within 14 days of discovering the defect.
We will notify you of receipt within 14 days of receiving it.

The disclaimers in Section 9 do not apply to you to the extent that Australian
law does not allow the exclusion or limitation of any applicable statutory
guarantees, express or implied warranties, conditions, representations or terms.
In that case, the express or implied warranties are limited to the maximum
extent permitted by applicable law.

The limitations on liability set forth in Section 10 do not apply to consumers
in Australia.

Nothing in this agreement limits any rights you may have under existing
consumer-protection statutes or other applicable laws, including Australian
consumer law, that may not be waived by contract in your jurisdiction.

Canada – If you downloaded the App in Canada, unless expressly prohibited by
local law, then these Terms, the use of the Home Network and App, the
relationship of the parties, and any disputes arising out of, concerning, or
relating to these Terms, including any disputes between you and us, will be
governed by and construed in accordance with the laws in force in the Province
of Ontario, Canada.

European Union, Iceland, Norway, or Switzerland – If you acquired the App in the
European Union, Iceland, Norway, or Switzerland, then national law of the
country where you downloaded the App applies.

Japan – If you downloaded the App in Japan, then these Terms, the use of the
Home Network and App, the relationship of the parties, and any disputes arising
out of, concerning, or relating to these Terms, including any disputes between
you and us, will be governed by and construed in accordance with Japanese law
without regard to its choice-of-law rules.

19. ADDITIONAL TERMS FOR THE APP

NOTICE REGARDING APPLE

Notwithstanding any terms to the contrary in these Terms, the following
additional terms will apply to the download of the App for use on the iPhone,
iPod Touch or iPad:

You and McAfee acknowledge that these Terms are solely between you and McAfee,
and not with Apple, Inc. ("Apple"), and that McAfee, not Apple, is solely
responsible for the Software, the content thereof, maintenance, support services
and warranty therefor, and addressing any claims relating thereto (e.g., product
liability, legal compliance or intellectual property infringement). You
acknowledge and agree that the availability of the App is dependent on the third
party from which you received the App, e.g., the Apple iPhone App Store ("App
Store"). You agree to pay all fees charged by the App Store in connection with
the App (if any). You further acknowledge that the usage rules for the App are
subject to any additional restrictions set forth in the Usage Rules for the
Apple App Store Terms of Software ("Apple Usage Rules") as of the date you
download the App. In the event of any conflict between the terms and conditions
of the Apple Usage Rules and the terms and conditions of these Terms, the terms
and conditions of the Apple Usage Rules will govern if they are more
restrictive.

Scope of License. The license granted to you is limited to a non-transferable
license to use the App on any iPhone, iPod Touch or iPad that you own or control
as permitted by the Apple Usage Rules.

Maintenance and Support. McAfee is solely responsible for providing maintenance
and support services with respect to the App. You acknowledge and agree that
Apple has no obligation whatsoever to furnish any maintenance and support
services with respect to the App.

Warranty. You acknowledge and agree that Apple is not responsible for any
product warranties, whether express or implied by law, with respect to the App.
In the event of any failure of the App to conform to any applicable warranty,
you may notify Apple, and Apple will refund the purchase price, if any, paid to
Apple for the App by you, and to the maximum extent permitted by applicable law,
Apple will have no other warranty obligation whatsoever with respect to the App.
You also acknowledge and agree that to the extent that there are any applicable
warranties, or any other claims, losses, liabilities, damages, costs or expenses
attributable to any failure to conform to any such applicable warranty, such
will be the sole responsibility of McAfee. However, you understand and agree
that, in accordance with these Terms, McAfee has disclaimed all warranties of
any kind with respect to the App, and therefore, there are no warranties
applicable to the App, except those implied by law.

Product Claims. You and McAfee acknowledge and agree that as between Apple and
McAfee, McAfee, not Apple, is responsible for addressing any of your claims or
any third party claims relating to the App or your possession and/or use of the
App, including, but not limited to (a) product liability claims, (b) any claim
that the App fails to conform to any applicable legal or regulatory requirement,
and (c) claims arising under consumer protection or similar legislation.

Intellectual Property Rights. You and McAfee acknowledge and agree that, in the
event of any third party claim that the App or your possession and use of the
App infringes that third party’s intellectual property rights, McAfee, and not
Apple, will be solely responsible for the investigation, defense, settlement and
discharge of any such intellectual property infringement claim to the extent
required under these Terms.

Legal Compliance. You represent and warrant that (a) you are not located in a
country that is subject to a U.S. Government embargo, or that has been
designated by the U.S. Government as a "terrorist supporting" country, and (b)
you are not listed on any U.S. Government list of prohibited or restricted
parties.

Developer Name and Address. Any end-user questions, complaints or claims with
respect to the App should be directed to: http://service.mcafee.com

Third Party Beneficiary. The parties acknowledge and agree that Apple and
Apple’s subsidiaries are third party beneficiaries of these Terms, and that,
upon your acceptance of the terms and conditions of these Terms, Apple will have
the right (and will be deemed to have accepted the right) to enforce any of the
terms and conditions of these Terms against you as a third party beneficiary
thereof. However, the right of McAfee to terminate, rescind, or make any change
to these Terms is not subject to the consent of any other person.

20. CONTACT US

* Customer & Technical Support: http://service.mcafee.com
* Privacy: https://www.mcafee.com/consumer/en-us/legal.html

VIRUS REMOVAL & TECHMASTER SERVICES

Thank you for using McAfee Virus Removal Service or TechMaster services
(“Service or Services”), provided by McAfee or one of our affiliates (“we” or
“us”). This is a legal agreement between us—installing or accessing our software
or using our Services means you are agreeing to these terms, so please read them
carefully.

These Terms of Service (“Agreement”),along with our License Agreement, cover
your rights to use the Services, restrictions on that use, our right to
automatically renew and charge you for any subscription services (“Subscription
Services”), and your agreement to arbitrate any dispute that may arise between
us. We have included links to our Privacy Notice as well as system requirements
and other limitations specific to your purchase that are available on our
website by visiting the product description page or data sheet that corresponds
to your purchase, all of which are incorporated by reference and together create
this legal Agreement that applies to you. PLEASE PAY PARTICULAR ATTENTION TO THE
BINDING ARBITRATION PROVISION AND CLASS ACTION WAIVER IN THE LICENSE
AGREEMENT THAT AFFECT HOW DISPUTES ARE RESOLVED.

If you are accepting these terms on behalf of another person or company or other
legal entity, you represent and warrant that you have full authority to bind
that person, company or legal entity to these terms.

1. Accepting this Agreement and Modifications – By using our Services or
clicking an acceptance button and/or installing any software, you agree
unconditionally to be bound by our License Agreement and these Terms of Service
and acknowledge that it is enforceable as a written contract signed by you. If
you do not unconditionally agree to all of these terms, do not use the Services
or install, use or access our software. WE MAY MODIFY THIS AGREEMENT FROM TIME
TO TIME AT OUR SOLE DISCRETION FOR ANY REASON. For example, we may need to
reflect changes in the law or updates in how the Services are provided. It is
very important that you keep your account information current, including your
email address and other contact information. If we make material changes to this
Agreement, we will communicate the changes to you via the contact information
you provided (or through other means) and give you an opportunity to review and
accept or reject the updated Agreement as set out below.

For paid subscriptions, you accept change(s) to this Agreement by renewing the
subscription, and the change(s) will be effective upon the next renewal of your
subscription. If you do not agree to the Agreement as amended, then you reject
the Agreement by turning off auto renewal and ceasing all use of the Service. If
you violate this Agreement, we may terminate your access to and use of Services.

For free Services, you accept change(s) to this Agreement by continuing to use
the free Services after the notice described in this section. If you reject the
updated Agreement, your right to use the free Services is terminated and you
must cease all access to and use of the free Services. If you violate this
Agreement, we may terminate your access to and use of the free Services.

2. Services Description – Our Services cover a wide range of technical support
issues on specified PCs, tablets and mobile devices (“Device” or “Devices”).
During the applicable term, you are entitled to contact our support specialists
(“Service Agent”) through telephone, chat, or remote computer access to obtain
the specific type of Service you purchased (“Service Ticket”). The Service
Agent will undertake reasonable efforts to complete the Service during your
interactive session. You will have seven days after the session concludes to
contact us for additional assistance for the same issue before we consider the
Service Ticket fulfilled and closed. Additional limitations may apply
depending on the specific terms of the offer as set forth in Section 6.

3. Specific Services and Non-Transferability – You may have purchased one or
more of any of the following Services as described below:

SERVICESDESCRIPTION OF SERVICEVirus Removal ServiceOur Service Agent assesses
your Windows PC to determine whether it has been infected by malware, and uses
commercially reasonable efforts to diagnose and remove any malware found.Tune-Up
for PCOur Service Agent assesses the operational health of your computer, and
takes steps to improve its efficiency. This may entail adjustments to system
settings and the disabling or removal of unnecessary applications and system
clutter.Set-Up & OptimizeOur Set-Up & Optimize services offer remote, over the
phone guidance in setting up your computer, smartphone or tablet. Get
experienced help setting-up your home network, connecting the right peripheral
devices, improving your PCs performance, or installing common software.Advanced
TroubleshootingOur Advanced Troubleshooting services offer remote, over the
phone help for troubleshooting and resolving computer problems or optimizing
your PC performance.Concierge GoldA subscription that includes all the Services
described above.Concierge PlatinumA subscription that includes all the Services
described above, as well as a one-year license for McAfee Total Protection and
McAfee TechMate.

The Services are not transferable. You may not sell, lease, license, rent, loan,
resell or otherwise transfer, with or without consideration, the Services,
without our written approval in advance. You may not permit third parties to
benefit from the use or functionality of the Services via a timesharing, service
bureau or other arrangement on behalf of any other third party or with respect
to any hardware or software not personally owned by you. This Agreement shall
apply to any other Services whether or not listed in the chart above, if there
is no other applicable terms of service.

4. System Requirements and Your Obligations – All hardware, software and system
requirements for utilizing our Services are listed on our website on the PDP. To
receive the Services, a high speed internet connection is highly recommended and
may be required. Some Devices may not be able to receive the Services even if
initial testing shows that your network connection is qualified, or that your
Device type and/or operating system is supported.

You agree that you are a legal license holder of the software on your Device and
your use of the Services and the Internet is solely at your own risk. To receive
the Services, you must agree to: (1) follow the procedures and fulfill the
requirements we provide for the Services; (2) work with the Service Agent
performing the routines they specify; (3) have full access to your Device and
hardware that are the basis of the problem, (4) backup your Device content
before your session begins; (5) be responsible for any loss, alterations or
corruption of your data, software, or files; (6) ensure your Device meets all
requirements and specifications required for each software application
installed; (7) provide the Service Agent with required passwords and key codes;
(8) ensure you have all legal rights, including copyrights for all software and
other files on your Device; (9) assume responsibility for problem resolution due
to third party hardware and software compatibility issues; and (10) indemnify us
and our subcontractors from and against any and all liabilities, damages,
claims, or proceedings arising out of your failure for not complying with the
above items.

5. Remote Access and Third Party Applications – In order to provide the
Services, we may ask you to download and install certain tech support enablement
software (“Support Tools”) that allows remote access to your Device. You
authorize us to remotely access and take control of your Device using the
Support Tools during any interactive sessions. If you do not authorize remote
access, do not download the Support Tools. We may use third party Support Tools
with additional licensing terms that apply. We will undertake reasonable efforts
to remove the Support Tools after each session; however, the Support Tools may
leave behind system report(s) and/or activity log file(s). In addition, for
subscription services, we will install TechMate software on your Device, which
performs tune-ups and other system performance improvements during the term of
your subscription. This software will be deactivated upon the expiration of the
subscription.

6. Service Limitations – Services may be subject to any of the following
limitations; refer to the applicable Product Description Page ("PDP"), your
purchase confirmation email and/or offer details for limitations specific to
your purchase:

* Language and geographic limitations;
* System limitations;
* Specific terms of the offer.

7. Limited Redemption Period and Refund Rights – Your right to use any of the
Services, as well as your rights to obtain a refund for any service not used,
vary depending on the type of Service(s) purchased as specified on your purchase
confirmation email. Note: Some states and jurisdictions do not allow for the
limitation of refund rights as described in this clause so this clause many not
apply to you. Furthermore, this clause does not affect any other applicable
refund rights.

8. Single Incident Services: Payment and Refunds – Single Incident services
(“Single Incident Services”) shall be provided on a per-incident basis. The term
“per-incident” means that the service will address a single issue or problem for
a customer. You agree that we may charge to your credit card or other valid
payment mechanism requested by you and approved by us all amounts due and owing
to us for any Single Incident Service. Unless otherwise agreed by us in writing,
all payments for the Single Incident Services must be made at the time of
purchase prior to receiving the Services from us. Refunds are only available
for paid, standalone purchases of Single Incident Serviceware suite.

* For PC Tune-Up Incident Services, you are eligible for a refund within thirty
(30) days of purchase in the event any of the folowing apply:

1. Purchased the wrong service offering
2. Service was not used
3. Issue could not be resolved
4. Service was not available
5. Duplicate purchase or other error in purchase

* For Single Incident Services such as VRS, your eligibility for a refund is
subject to applicable redemption limitations as set forth on the PDP. All
Single Incident Services have a customer satisfaction 30-day money back
guarantee.

No refunds are offered for Services bundled with other software or included in a
software suite.

9. For Subscription Services: Automatic Renewal and Cancellation – See "Payment
& Support Terms" in the License Agreement

10. Refunds on Subscription Services: Refunds on Subscription Services are
permitted as follows subject to any additional limitations set out on the
corresponding PDP:

Product0 incidents
0-3 months0 incidents
4-6 months0 incidents
6-9 months0 incidents
>9 months1 incident used
2 incidents used
More than 2
Concierge Gold100%80%70%30%65%35%0%Concierge Platinum100%75%65%25%60%20%0%

11. Privacy – For information on how we collect, use, and share your personal
data through our website, products, services, and web-based mobile applications,
please see our Privacy Notice.

12. Disputes: See the License Agreement Provision on Binding Arbirtaration and
Class Action WaiverContracting Entities:

13. Contracting Entities: The Services are offered to you by one of these McAfee
legal entities:

* McAfee, LLC, a Delaware limited liability company, with offices located at
6220 America Center Drive, San Jose, California 95002, USA, if the Software
is downloaded in North America, Central America, South America, or the
Caribbean;
* McAfee Ireland Limited, with offices located at Building 2000 City Gate,
Mahon, Cork, Ireland if the Software is downloaded in Europe, the Middle
East, Africa, the Pacific Rim, or Australia; or
* McAfee Co., Ltd. with offices located at Shibuya Mark City West Building
12-1, Dougenzaka 1-Chome, Shibuya-ku, Tokyo 150-0043, Japan

14. Limitation of Liability, General Legal Provisions, and Governing
Law: See License Agreement.

15. Entire Agreement. Notwithstanding any of the foregoing, nothing in the terms
will derogate from any rights you may have under existing consumer protection
legislation or other applicable laws in your jurisdiction. The terms, including
the License Agreement and Privacy Notice which are incorporated into this
Agreement are the entire agreement between the parties relating to the Services
and: (i) supersede all prior or contemporaneous oral or written communications,
proposals, and representations with respect to its subject matter; and (ii)
prevail over any conflicting or additional terms of any quote, order,
acknowledgment, or similar communications between the parties, provided however
that between any corresponding Product Description Page and this Agreement, the
Product Description Page controls. The terms shall terminate immediately upon
your breach of any term contained herein and you shall cease use of the
Services. The disclaimers of warranties and damages and limitations on liability
set forth in the terms shall survive termination.

16. McAfee Contact Information

Customer Service & Technical Support: http://service.mcafee.com

Disputes:
Attn: McAfee Legal Department
5000 Headquarters Drive
Plano, Texas 75024

MCAFEE ACCOUNT AND PAYMENT PROTECTION TERMS OF SERVICE

--------------------------------------------------------------------------------

Effective April 18, 2022

If McAfee Account and Payment Protection (the Services) is included in your
subscription, these Terms of Service apply to your use of the Services, which
are provided by McAfee and/or one of its trusted partners (together, McAfee).

The legal agreement between you and McAfee (we or us) is set out in our License
Agreement and in these Terms of Service, which supplement the License Agreement.
By installing or accessing the software or using the Services, you are agreeing
to these Terms of Service and accepting that they form part of the License
Agreement.

You may only accept these Terms of Service on behalf of yourself. You may not
accept these Terms of Service or use these Services on behalf of others.

These Terms of Service set out some important information about the Services and
some additional dos and don’ts when using the Services.

Make sure to read our Privacy Notice so you understand how and why we collect,
use, and share your personal data through our websites, products and services
and how you can exercise your rights on your data.

General Restrictions

In addition to the restrictions set out in the License Agreement, you mustn’t
use the Services in any way that:

* violates the privacy rights of others;
* is defamatory or libellous;
* is misleading or deceptive (including by engaging in deceptive marketing
practices);
* infringes on the intellectual property rights of others;
* attempts to bypass service limits, such as number of API requests or users;
* violates acceptable use properties of any networks, machines or services
accessed through the Services;
* transmits any material that contains viruses or other malicious or harmful
programs or launches or facilitates denial-of-service attacks;
* monitors or intercepts data not intended for you;
* scans networks for vulnerabilities without authorisation;
* involves engaging in activities that:
* harm or exploit minors;
* originate chain letters, pyramid schemes or hoaxes;
* stalk, or promote discrimination, hatred, harassment, or harm against any
individual or group;
* are abusive, violent, or threatening;

* otherwise encourages or assists any third party to do any of the above
activities.

Account Protection

Safe email restrictions

In addition, when using the safe email feature of the Services, you must not do
any of the following:

* phishing or pharming;
* using email to disrupt (e.g., mail bombing or flashing);
* falsifying header or user identification information;
* engaging in unsolicited marketing or lead generation services;
* creating platform email addresses to generate income by placing email
addresses on distribution lists;
* collecting responses from mass unsolicited email messages;
* deliberately sending excessively large attachments to one email recipient;
* using another person’s email server to relay email without their express
permission;
* transmitting unsolicited commercial email messages;
* using email to harass, including by continuing to send someone email after
being asked to stop;
* originating email with falsified or obscured information (e.g., encoded or
obfuscated URLs) designed to hinder identification of the location of what is
advertised;
* sending unsolicited bulk email. (Users sending bulk email using the Services
may only engage in such activity using "closed-loop opt-in" lists. Such users
who send bulk email through "closed-loop opt-in" lists must have a method of
confirmation or verification of subscriptions and be able to show evidence of
subscription for users who complain about receiving unsolicited email;)
* engaging in unusual email patterns inconsistent with normal, individual
subscription use (e.g., sending messages to a high number of recipients,
messaging the same destination email address repeatedly, or creating a high
volume of email accounts in a short period of time.)

Infringing any of the above restrictions may result in your subscription to the
Services being cancelled and further action taken by us.

Important information for users who choose not to renew their subscriptions –
Account Protection

If your subscription expires and you choose not to renew, you will, after a
period of time, lose access to all safe emails you created using Account
Protection. Upon subscription expiration, you will enjoy a brief grace period
and be able to use your existing safe emails. We recommend that you migrate any
accounts tied to your safe emails before this grace period ends. Following the
end of the grace period, you will have read-only access to your safe emails for
an additional period of time, after which all safe emails and associated
notifications and correspondence are deleted.

Payment Protection

The following terms apply to the Payment Protection capability of the Services,
which allow for the create of safe cards. To help protect your payment
information when making purchases online, McAfee will generate a numerical
surrogate of a credit card that you designate as a funding source (“funding
source”).

Availability

Payment Protection is not available in all locations in which the Services may
be offered. At this time, Payment Protection is only offered to eligible users
who live in the United States and possess a funding source issued by a United
States financial institution. By using this capability, you represent and
warrant that you meet these eligibility requirements.

Users Under the Age of 21

Payment Protection is not intended for people under 21 years of age. We will not
knowingly provide access to Payment Protection to people under 21 years of age.
If we learn that we have collected or received personal data from a person under
21 years of age, we will delete that information. If you believe we might have
any information from or about a person under 21 years of age, please contact
Customer Service.

Identity Verification

In order to comply with US government regulations to limit the risk of fraud,
money laundering and funding of terrorist activities, eligible users will be
required to provide their accurate and up-to-date legal identity information. We
will verify the information you provide with a third-party provider, IDology,
before you are able to use Payment Protection. At a minimum, you will be asked
to provide your first name, last name, street address, postal code, and date of
birth. In some cases, additional information may be required, namely images of a
government issued identification document, such as a government issued driver’s
license. You may not provide false, inaccurate, or misleading information. You
may not provide personal information of another person. The personal information
you provide will be retained in the Services for your time using the Services
and for as long as necessary to meet regulatory and compliance requirements and
in accordance with our Privacy Notice.

You must not share your account with another person. You remain responsible for
all transactions, fees and payments that result from activity on your account.

Creating safe cards

You must configure at least one funding source in your account, as the means to
pay for the transactions you perform using your safe cards. The only currently
accepted type of funding source is a credit card issued by a US financial
institution. You agree that you are the owner of all funding sources associated
with your account and are authorized to make payments from that funding source.
By adding a funding source to your account, you agree that we are authorized to
charge that funding source in accordance with these Terms of Service.

You are responsible for keeping your funding source information current on the
Service and with sufficient funds to cover your purchases. If you do not, such
as not updating a funding source after its expiry date or account closure,
another funding source associated with your account will be used instead. If no
other funding source is available in your account, transactions using your safe
cards will be declined and your accesses to Account Protection may be suspended.

We transmit information to a PCI DSS Level 1 certified third-party processor to
process transactions funded by your funding source. Your funding source
information such as credit or debit card number is never transmitted through or
stored in our Services. To charge your funding source when you use your safe
cards, we store a payment token corresponding to your funding source in our PCI
DSS Level 1 certified Services.

Using safe cards

Safe cards can only be used with merchants located in the United States. Safe
card transactions will be charged in United States dollars (USD) only.

There is no fee for creating a safe card. However, when a safe card is used, we
charge a non-refundable fee for providing the Service. The fee is charged at the
same time as the merchant charge. The original purchase amount of a transaction
and the fee are charged in a single transaction on your funding source. The
exact fee you will be charged is shown in the applications that offer safe
cards. Below is a schedule of fees. Fees can be changed at any time.

Schedule of Fees

Fees

Service fee for creating safe cards

Free

Nonrefundable fee on purchases

$0.31 + 2.99% of the purchase amount.

There is a minimum charge of $0.50 (purchase amount plus the nonrefundable fee
on purchases).

Chargeback loss processing fee. Only assessed if you file a chargeback against
McAfee that we contest and we win.

$25

Merchants may charge your safe cards when you are off-line, such as when a
merchant bills you for a periodic subscription to their products and services.
You agree to us storing a payment token corresponding to each of your funding
sources for these transactions.

A merchant may split your purchase into multiple transactions, such as when
items are available, dispatched or shipped at different times. In these cases
which result in multiple charges to your safe cards, there will be a
corresponding number of charges to your funding source, each incorporating the
fee as described at the beginning of this section.

A merchant may charge your safe cards for more than the original purchase
amount, such as when you change your order after it is placed, update your
shipping address, or add a tip or gratuity. In these cases, we will charge your
funding source for the full amount charged to your safe card plus the fee as
described at the beginning of this section.

Transactions on your funding source will be prefixed with “MCFE” and contain
additional information identifying the safe card the transaction relates to. As
a privacy measure, the name of the merchant with which you used the safe card
does not appear in the transaction description on your funding source.
Transactions visible in the safe card dashboard serve as your confirmation of a
transaction with a merchant. This includes authorizations, debits, and refunds.
You are solely responsible for preserving this information in a way that meets
your requirements and responsibilities under the law.

If a transaction is partially or fully refunded, the money will be refunded to
your funding source that was associated with your safe card at the time the
transaction was made. Refunds normally take 7-10 business days. Transaction fees
are non-refundable even if the transaction is cancelled. This is because we
incur a non-refundable fee from our payment processor for each transaction.

To manage the risk of fraud and money laundering, the following limits apply:

* you are limited to 5 active safe cards at any time;
* your daily transaction limit (across all your safe cards) is $250;
* each of your safe cards has a limit of $250 outstanding at any time.

We may revise these limits from time-to-time.

If you close a safe card, you will not be able to reactivate it or transact with
it.

Payment Protection restrictions

The following activities are prohibited and may result in your account and
access to the Services being terminated or suspended and further action being
taken against you:

* Unlawful activity: activity which would violate, or assist in violation of,
any law, statute, ordinance, or regulation, sanctions programs administered
by U.S. Department of Treasury (Treasury) Office of Foreign Assets Control
(OFAC) or Financial Crimes Enforcement Network (FinCEN), or Treasury
generally, which would involve proceeds of any unlawful activity; publish,
distribute, or disseminate any unlawful material or information.
* Abusive activity: actions which impose an unreasonable or disproportionately
large load on our infrastructure, or detrimentally interfere with, intercept,
or expropriate any system, data, or information; transmit or upload any
material to the site which hosts the Services that contains viruses, trojan
horses, worms, or any other harmful or deleterious programs; attempt to gain
unauthorized access to the site which hosts the Services, computer systems or
networks connected to the site which hosts the Services, through password
mining or any other means; or transfer account access or rights to the
account to a third party, unless by operation of law or with our express
permission.
* Abuse other users: interfere with another individual’s access to or use of
any Services; defame, abuse, extort, harass, stalk, threaten or otherwise
violate or infringe the legal rights (such as, but not limited to, rights of
privacy, publicity and intellectual property) of others; incite, threaten,
facilitate, promote, or encourage hate, racial intolerance, or violent acts
against others; harvest or otherwise collect information from the site which
hosts the Services about others, including without limitation email
addresses, without proper consent.
* Fraud: activity which operates as a fraud or otherwise provide any false,
deceptive, inaccurate, or misleading information.
* Gambling: lotteries; bidding fee auctions; sports forecasting or odds making;
fantasy sports leagues with cash prizes; internet gaming; contests;
sweepstakes; games of chance.
* Prohibited merchant categories: cash disbursement, quasi-cash,
cryptocurrency, money transfer, foreign currency exchange, securities,
pornography, dating and escort services, firearms, alcohol and liquor,
telemarketing, multi-level marketing or any illegal activities.
* Violating online merchant terms: creating safe cards to exploit a referral
program or violate the terms and conditions of a merchant. Using safe cards
for fraudulent activities with a merchant.
* Intellectual property infringement: engage in transactions involving items
that infringe or violate any copyright, trademark, right of publicity or
privacy or any other proprietary right under the law, including but not
limited to sales, distribution, or access to counterfeit music, movies,
software, or other licensed materials without the appropriate authorization
from the rights holder; use of our intellectual property or that of our
partners without our express consent.

Disputes and Chargebacks

Purchases made using safe cards are subject to the merchant’s terms and
conditions. Transactions are between you and the merchant only. We are not
liable for any aspects of any transactions or interactions between you and the
merchant.

If you have any concerns with respect to any transaction made using your safe
card, you must contact the merchant with which you entered into that
transaction.

Safe card disputes should be filed after you’ve attempted to contact the
merchant. McAfee cannot issue refunds from a merchant without receiving it from
them first, nor can we cancel transactions once they’ve been authorized.

If the merchant has offered a refund for a purchase, please allow 7-10 business
days for the refund to appear in your funding source before disputing the
charge.

To dispute a transaction, please contact us via phone. Please provide a
detailed description of the circumstances that have caused you to dispute this
transaction including date of transaction, merchant name, amount, transaction
status, and reason for dispute.

You may also have certain rights and protections under your agreement with the
bank or financial institution that issued the credit card you used as your
funding source or under applicable law with respect to the charges for
transactions made to your funding source. Consult your agreement with the issuer
of the credit card you used as your funding source for details and applicable
laws.

Disputing a safe card charge from McAfee on your funding source’s credit card
statement is filing a dispute against McAfee and will not resolve any dispute
with the merchant, since McAfee is the provider of the safe card. If you file a
chargeback against McAfee that McAfee contests and wins (i.e., you lose the
chargeback) you will be charged a $25 chargeback processing fee. There is no
chargeback processing fee if you win a contested chargeback. The chargeback
processing fees will be charged to the funding source that you have configured
in your Payment Protection account.

If we observe an excessive number of disputes, chargebacks, declines or
repetitive charges from your safe card activity, we may establish additional
conditions on your account, including suspending or terminating your use of the
Services.

Important information for users who choose not to renew their subscriptions –
Payment Protection

If your subscription expires and you choose not to renew, you will, after a
period of time, lose access to all safe cards you created using Payment
Protection. Upon subscription expiration, you will enjoy a brief grace period
and be able to use your existing safe cards. We recommend that you migrate any
accounts tied to your safe cards before this grace period ends. Following the
end of the grace period, you will have read-only access to your safe card
transaction history for an additional period of time, after which your safe card
transaction history and associated notifications and correspondence are deleted.

Not a Bank

McAfee is not a bank or a money services business as defined by the United
States Department of Treasury and does not offer those services. MCAFEE MAKES NO
REPRESENTATIONS THAT YOUR SAFE CARDS ARE VALID OR IN GOOD STANDING OR THAT THE
PARTIES WHO ISSUED YOUR CARDS WILL APPROVE OR HONOR YOUR REQUESTED TRANSACTIONS.

Your Payment Protection profile

If your country of residence changes, you must promptly delete your existing
profile, including your funding source, and create a new one when the Payment
Protection capability is available in your new location. If you create a Payment
Protection account, McAfee or its third-party service providers may store the
information provided by you to McAfee, including, but not limited to: payment
information (including payment card or account number and expiration date);
billing and shipping information; a valid email address; mobile phone number;
and other information relating to making e-commerce payments with your safe
cards.

We may take steps to update certain information about your funding source (e.g.,
card number and expiration date) using information available to us, without any
action on your part. If you do not want us to update your funding source
information, you may remove that funding source from your Payment Protection
account. If we update the information about your funding source, we will keep
any preference setting attached to such payment method.

You must use only valid email addresses and phone numbers owned or controlled by
you. When you store a funding source in your Payment Protection account, you
are representing and warranting that you are a valid holder or authorized user
of that funding source.

You are solely responsible for maintaining up-to-date and accurate information
in your Payment Protection account, including all payment information. McAfee
has no responsibility for the authenticity, validity, accuracy, or completeness
of the payment information that McAfee transmits on your behalf.

MCAFEE REFUND POLICY

--------------------------------------------------------------------------------

McAfee Refund Policy

MCAFEE TRADEMARKS & LOGOS

--------------------------------------------------------------------------------

The trademarks owned by McAfee, LLC or its affiliates (“McAfee”) in the U.S. and
other countries, including name marks, trade names, service marks, logos, and
brands, are important intellectual property rights and valuable assets. They are
the means by which our customers know that they are buying or using a genuine
McAfee product or service. McAfee takes protection of its intellectual property
rights seriously. You must have permission from McAfee to use a McAfee trademark
or logo. If you have any questions, please contact your McAfee representative or
send inquiries to the McAfee Legal Department at:

McAfee, LLC
ATTN: Legal Department
6220 America Center Drive
San Jose, CA 95002
USA
Email MBGeneralLegal@McAfee.com

Trademark Guidelines

You may refer to McAfee's products and services by their associated McAfee
trademarks and service marks, but not McAfee’s logos, so long as (a) such
references are truthful, fair, and not misleading, and (b) you use only the
minimum amount of the trademark as necessary to identify McAfee as the source of
the product and service. When making such use of the McAfee trademarks, you must
use the appropriate trademark symbol and acknowledgment of McAfee’s ownership of
the trademark in question. Additionally, you are specifically prohibited from
and MAY NOT:

* Incorporate McAfee’s trademarks into your own product names, service names,
trademarks, logos, or company names;
* Adopt marks or logos that are confusingly similar to McAfee’s marks and
logos;
* Use any McAfee name, mark, or logo in connection with your goods or services
in a manner that suggests McAfee is the source of, or otherwise approves of
or is connected with, your goods or services, when no such express source,
approval, or connection exists; or
* Make use of McAfee’s logos without a license or written permission from
McAfee.

If you are an express LICENSEE of McAfee trademark(s) or logo(s), you have
entered into a marketing program agreement, business alliance agreement, or
specific permission grant to use a McAfee trademark or logo. The agreement that
you signed with McAfee will identify the license terms, including the trademarks
available for use and guidelines for such use. If you are such a LICENSEE of a
McAfee trademark or logo, your license agreement that you signed with McAfee may
have special trademark and logo permissions or usage guidelines different than
the guidelines set forth herein. If so, please follow the special permissions or
guidelines provided to you pursuant to your written license agreement.

If you are a SUPPLIER of products or services to McAfee, and you have been given
permission to use a McAfee trademark or logo, you may only display or use the
McAfee trademark or logo in accordance with the guidelines set forth herein as
supplemented or modified by your written agreement with McAfee. You may not use
a McAfee trademark in a manner that implies endorsement or approval of your
products or services by McAfee without specific written permission from McAfee.
The goodwill derived from using any part of a McAfee trademark exclusively
belongs to and inures to the benefit of McAfee.

Reporting Misuse of McAfee Trademarks

If you learn of any misuse of a McAfee trademark, we’d like to hear about it.
Please report any inappropriate trademark use to your McAfee representative or
via email to MBGeneralLegal@McAfee.com.

McAfee Trademark Information

The following are registered and unregistered trademarks owned by McAfee. This
is not an exhaustive list and is subject to change. The absence of a trademark
in the following list does not constitute a waiver of any McAfee rights. The
symbol ® in the following list means that the trademark is registered at least
in the United States but not necessarily in every country where McAfee products
or services are available. If you have questions about a McAfee trademark,
please contact the McAfee Legal Department. Other names and brands may be
claimed as the property of others.

* MCAFEE®
* Active Protection™
* GTI™
* LiveSafe™
* McAfee PC Optimizer™
* McAfee Protection Center™
* McAfee Protection Score™
* QuickClean™
* Real Protect™
*
* Shredder™
* SiteAdvisor®
* Stinger®
* Techmaster®
* True Key®
* TunnelBear®
* VirusScan®
*
*
*
*

These guidelines are subject to change without notice.
Last Updated: December 7, 2022

MCAFEE WEBSITE TERMS OF SERVICE

--------------------------------------------------------------------------------

1. Introduction and Scope

This document is an agreement between You and McAfee, LLC and its subsidiaries
(“McAfee,” “our,” “we” or “us”). You acknowledge and agree that by accessing or
using this website or other websites or webpages owned and operated by McAfee or
its subsidiaries, you have agreed to be bound and abide by these terms of
service (“Terms of Service”), our privacy notice (“Privacy Notice”) and any
additional terms that apply. These Terms of Service govern your access to and
use of McAfee.com and other websites or webpages owned and operated by McAfee or
its subsidiaries (the “McAfee Sites”), including any content functionality and
services offered on or through the McAfee Sites. If you do not agree to all of
these Terms of Service and any additional terms that apply to you, do not use
the McAfee Sites.

Please consult McAfee’s website for more information regarding our Privacy
Notice, DMCA Copyright Policy, Refund Policy, Terms of Sale, Anti-Piracy Policy,
Trademark Guidelines, Virus Protection Pledge and other valuable information
(the “Policies”). All of these policies are incorporated into these Terms of
Service by reference.

2. Change to the Terms of Service

McAfee may revise these Terms of Service at any time without giving notice. All
revisions are effective immediately when posted, and apply to any access to and
use of the McAfee Sites thereafter. Your continued use of the McAfee Sites
following the posting of changes to these Terms of Service constitutes
acceptance of those changes. If you do not agree to any changes made to these
Terms of Service, you may not access or use the McAfee Sites.

3. Accessing the McAfee Sites and Account Security

We reserve the right to withdraw or amend any of the McAfee Sites, and any
service or material we provide on the McAfee Sites, at our sole discretion
without notice. We will not be liable if for any reason all or any part of the
McAfee Sites are unavailable at any time or for any period. From time to time,
we may restrict access to some parts of the McAfee Sites, or all of the McAfee
Sites, to users, including registered users.

You are responsible for:

* Making all arrangements necessary for you to have access to the McAfee Sites.
* Ensuring that all persons who access the McAfee Sites through your internet
connection are aware of these Terms of Service and comply with them.

To access the McAfee Sites or some of the resources they offer, you may be asked
to provide certain registration details or other information. It is a condition
of your use of the McAfee Sites that all the information you provide on the
McAfee Sites is correct, current and complete. You agree that all information
you provide to register with the McAfee Sites or otherwise, including but not
limited to through the use of any interactive features on the McAfee Sites, is
governed by our Privacy Notice, and you consent to all actions we take with
respect to your information consistent with our Privacy Notice.

If you choose, or are provided with, a user name, password or any other piece of
information as part of our security procedures, you must treat such information
as confidential, and you must not disclose it to any other person or entity. You
also acknowledge that your account is personal to you and agree not to provide
any other person with access to the McAfee Sites or portions of them using your
user name, password or other security information. You also agree to ensure that
you exit from your account at the end of each session. You should use particular
caution when accessing your account from a public or shared computer so that
others are not able to view or record your password or other personal
information.

You agree that you are entirely responsible for the security of your password
and for all aspects of keeping your account secure. Furthermore, you are
entirely responsible for any and all activities that occur on your account. You
agree to notify us immediately of any unauthorized access to or use of your user
name or password or any other breach of security. We will not be liable for any
loss that you may incur as a result of someone else using your password or
account, either with or without your knowledge. However, you can be held liable
for losses incurred by us or another party due to someone else using your
account or password. You may not use anyone else’s account at any time without
the permission of the account holder.

We have the right to disable any user name, password or other identifier,
whether chosen by you or provided by us, at any time in our sole discretion for
any or no reason, including if, in our opinion, you have violated any provision
of these Terms of Service. Additionally, we reserve the right to determine if
you have violated these Terms of Service, and to take any other action we deem
appropriate, including termination or suspension of your access to and use of
the McAfee Sites.

4. Intellectual Property Rights

All content, features and functionality on the McAfee Sites, including, but not
limited to, Marks (defined below), designs, text, graphics, sounds, images,
videos, software, and other McAfee Site materials are the intellectual property
of McAfee, one of its affiliates, its licensors or other providers of such
material, and (i) are protected by United States and international copyright,
trademark, patent, trade secret and other intellectual property or proprietary
rights laws, and (ii) except as stated herein, may not be modified, copied,
displayed, transmitted, published, reproduced or distributed in any form without
our prior written permission. If you wish to make any use of material on the
McAfee Sites prohibited by this section, you may request permission by writing
to: media@mcafee.com

If you print, copy, modify, download or otherwise use or provide any other
person with access to any part of the McAfee Sites in breach of these Terms of
Service, your right to use the McAfee Sites will cease immediately and you must,
at our option, return or destroy any copies of the materials you have made. No
right, title or interest in or to the McAfee Sites or any content on the McAfee
Sites, except for the nonexclusive, limited license expressly granted to you, is
transferred to you, and all rights not expressly granted are reserved by McAfee.
Any use of the McAfee Sites not expressly permitted by these Terms of Service is
a breach of these Terms of Service and may violate copyright, trademark and
other laws.

Provided that you comply with these terms, McAfee grants to you a nonexclusive,
limited license to access and use the McAfee Sites as a current or potential
customer, vendor, or business partner of McAfee or for non-commercial purposes.
You may not use the McAfee Sites for any other purpose. We reserve all rights
not expressly granted herein.

5. Trademarks and Brands

McAfee, the McAfee logo, and all related names, logos, product and service
names, designs and slogans (“Marks”) are the exclusive and valuable property of
McAfee or its subsidiaries. The Marks can only be reproduced or displayed with
our specific prior written permission, and only in accordance with McAfee
Trademark Policy and Guidelines available on McAfee's website.

6. Limited Copyright Permission

Subject to the terms of an applicable software or service license or other
written agreement, McAfee grants you permission under its copyrights to display,
copy, or download materials from the McAfee Sites for personal, non-commercial
and informational use only, provided that You DO NOT:

* Modify the Materials;
* Remove or alter any copyright or other proprietary notices contained in the
Materials;
* Frame or utilize framing techniques, to display the Materials at a domain not
owned by McAfee; or
* Use any McAfee-owned mark or product name as a meta-tag or other “hidden
text” for search engines in a manner that does not inure benefit to McAfee.

7. Translations

Where McAfee has provided a translation of the English-language version of a
McAfee Site, these Terms of Service, or other materials, you agree that:

* The translations are only for your convenience;
* The English-language version governs your use of the materials provided by
McAfee; and
* The English-language version shall take precedence in the event of a conflict
between the English-language version and the translated version (except as
prohibited by local law).

8. Errors

The McAfee Sites may contain typographical, technical inaccuracies or other
content errors. We do not warrant the accuracy of any information posted on the
McAfee Sites. You should use only the current McAfee Sites dedicated to your
country or geographic region and also confirm the accuracy and completeness of
information through sources other than the McAfee Sites before making decisions
relating to products, services or other matters made available through the
McAfee Sites. We disclaim all liability and responsibility arising from any
reliance placed on information posted on the McAfee Sites by you or any other
visitor to the McAfee Sites, or by anyone who may be informed of any of its
contents.

9. User Contributions

The McAfee Sites may contain message boards, chat rooms, personal web pages or
profiles, forums, bulletin boards and other interactive features (collectively,
"Interactive Services") that allow users to post, submit, publish, display or
transmit to other users or other persons (hereinafter, "post") content or
materials (collectively, "User Contributions") on or through the McAfee Sites.

All User Contributions must comply with the Content Standards set out in these
Terms of Service.

Any User Contribution you post to the McAfee Sites will be considered
non-confidential and non-proprietary. By providing any User Contribution on the
McAfee Sites, you grant us and our affiliates and service providers, and each of
their and our respective licensees, successors and assigns the right to use,
reproduce, modify, perform, display, distribute and otherwise disclose to third
parties any such material for any purpose.

You represent and warrant that:

* You own or control all rights in and to the User Contributions and have the
right to grant the license granted above to us and our affiliates and service
providers, and each of their and our respective licensees, successors and
assigns.
* All of your User Contributions do and will comply with these Terms of
Service.

You understand and acknowledge that you are responsible for any User
Contributions you submit or contribute, and you, not McAfee, have full
responsibility for such content, including its legality, reliability, accuracy
and appropriateness. We are not responsible, or liable to any third party, for
the content or accuracy of any User Contributions posted by you or any other
user of the McAfee Sites.

We reserve the right to:

* Remove or refuse to post any User Contributions for any or no reason in our
sole discretion.
* Take any action with respect to any User Contribution that we deem necessary
or appropriate in our sole discretion, including if we believe that such User
Contribution violates these Terms of Service, including the Content Standard,
infringes any intellectual property right or other right of an person or
entity, threatens the personal safety of users of the McAfee Sites or the
public or could create liability for McAfee.
* Disclose your identity or other information about you to any third party who
claims that material posted by you violates their rights, including their
intellectual property rights or their right to privacy.
* Take appropriate legal action, including without limitation, referral to law
enforcement, for any illegal or unauthorized use of the McAfee Sites.
* Terminate or suspend your access to all or part of the McAfee Sites for any
or no reason, including without limitation, any violation of these Terms of
Service.

Without limiting the foregoing, we have the right to fully cooperate with any
law enforcement authorities or court order requesting or directing us to
disclose the identity or other information of anyone posting any materials on or
through the McAfee Sites. YOU WAIVE AND HOLD HARMLESS MCAFEE AND ITS AFFILIATES,
LICENSEES AND SERVICE PROVIDERS FROM ANY CLAIMS RESULTING FROM ANY ACTION TAKEN
BY MCAFEE OR ANY OF THE FOREGOING PARTIES DURING OR AS A RESULT OF ITS
INVESTIGATIONS AND FROM ANY ACTIONS TAKEN AS A CONSEQUENCE OF INVESTIGATIONS BY
EITHER MCAFEE OR ANY OF THE FOREGOING PARTIES OR LAW ENFORCEMENT AUTHORITIES.

We do not undertake to review material before it is posted on the McAfee Sites,
and cannot ensure prompt removal of objectionable material after it has been
posted. Accordingly, we assume no liability for any action or inaction regarding
transmissions, communications or content provided by any user or third party. We
have no liability or responsibility to anyone for performance or nonperformance
of the activities described in this section.

10. Content Standards

These content standards apply to any and all User Contributions and use of
Interactive Services. User Contributions must in their entirety comply with all
applicable federal, state, local and international laws and regulations. Without
limiting the foregoing, User Contributions must not:

* Contain any material which is defamatory, obscene, indecent, abusive,
offensive, harassing, violent, hateful, inflammatory or otherwise
objectionable.
* Promote sexually explicit or pornographic material, violence, or
discrimination based on race, sex, religion, nationality, disability, sexual
orientation or age.
* Infringe any patent, trademark, trade secret, copyright or other intellectual
property or other rights of any other person.
* Violate the legal rights (including the rights of publicity and privacy) of
others or contain any material that could give rise to any civil or criminal
liability under applicable laws or regulations or that otherwise may be in
conflict with these Terms of Service and our Privacy Notice.
* Be likely to deceive any person.
* Promote any illegal activity, or advocate, promote or assist any unlawful
act.
* Cause annoyance, inconvenience or needless anxiety or be likely to upset,
embarrass, alarm or annoy any other person.
* Impersonate any person, or misrepresent your identity or affiliation with any
person or organization.
* Involve commercial activities or sales, such as contests, sweepstakes and
other sales promotions, barter or advertising.
* Give the impression that they emanate from or are endorsed by us or any other
person or entity, if this is not the case.

11. User Information; Copyright Infringement

If you elect to submit any information, including any confidential or
proprietary information, other than credit card information, through the McAfee
Sites, it will be deemed and treated by McAfee as NON-CONFIDENTIAL. Other than
credit card information, if you submit any information to McAfee through the
McAfee Sites, you hereby grant us a royalty-free, perpetual, worldwide,
irrevocable, non-exclusive license (including a waiver of any moral rights)
under your intellectual property rights to use, copy, modify, display, perform
and distribute any such submitted information, and to incorporate any submitted
information into other works in any form, media, or technology now known or
later developed. We are not responsible for the accuracy of content on any area
of the McAfee Sites where users may post or transmit information. McAfee’s
Privacy Notice outlines the manner in which we (or others acting on our behalf)
collect, use and share information about you in connection with your use of the
McAfee Sites, and it is your responsibility to review our Privacy Notice prior
to agreeing to these Terms of Service.

For any claims that any content on the McAfee Sites, including user submissions,
infringe upon any third-party’s intellectual property rights or rights of
publicity or privacy, please refer to our DMCA Copyright Policy for the proper
notification procedure.

12. Information About You and Your Visits to the McAfee Sites

All information we collect on the McAfee Sites is subject to our Privacy Notice.
By using the McAfee Sites, you consent to all actions taken by us with respect
to your information in compliance with the Privacy Notice.

13. Additional Terms

The McAfee products and services offered on the McAfee Sites may be subject to
additional terms and conditions. Additional licensing terms and conditions apply
for software you download from the McAfee Sites (including software that is
required for use of certain McAfee services), which are disclosed in an End-User
License Agreement (“EULA”) that accompanies or is included with such software.
Use of the software is governed by the terms of the EULA. Any software that is
made available for download from the McAfee Sites or for which a fee is charged
is the copyrighted work of McAfee or its suppliers. If you purchase McAfee
products or services, you will be unable to install any software that is
accompanied by or includes a EULA, unless you agree to the terms and conditions
of such EULA. Any reproduction or redistribution of the software not in
accordance with the EULA is expressly prohibited by law, and may result in
severe civil and criminal penalties. Violators will be prosecuted to the maximum
extent possible. Unless indicated otherwise, if there is a conflict between
these Terms of Service and the additional terms, the additional terms will
govern.

14. Third-Party Content and Links

The McAfee Sites may display content provided by third parties and links to
third-party web pages, including advertisements and solicitations to purchase
their products or services. You acknowledge that we are not responsible for the
third-party content. You also agree that we ARE NOT responsible or liable for
any losses or damages you experience with any third-party content upon which you
chose to rely or advertisements to which you respond, and that you must contact
the third party directly for any remedies that may be available to you. We are
not responsible for any transactions you may enter into with third parties,
regardless of whether you discovered them or linked to them from the McAfee
Sites. If you access a non-McAfee-owned or controlled website, even if it
displays one of our Marks, it is independent from McAfee and we do not have any
control of the content on that website. We also are not responsible or liable to
you or any third party, for any inaccuracies or other issues with the content of
any materials provided by any third parties.

15. Linking to the Website and Social Media Features

You may link to the McAfee Sites, provided you do so in a way that is fair and
legal and does not damage our reputation or take advantage of it, but you must
not establish a link in such a way as to suggest any form of association,
approval or endorsement on our part without our express written consent.

The McAfee Sites may provide certain social media features that enable you to:

* Link from your own or certain third-party websites to certain content on the
McAfee Sites.
* Send e-mails or other communications with certain content, or links to
certain content, on the McAfee Sites.
* Cause limited portions of content on the McAfee Sites to be displayed or
appear to be displayed on your own or certain third-party websites.

You may use these features solely as they are provided by us and solely with
respect to the content they are displayed with and otherwise in accordance with
any additional terms and conditions we provide with respect to such features.
Subject to the foregoing, you must not:

* Establish a link from any website that is not owned by you.
* Cause the McAfee Sites or portions of them to be displayed, or appear to be
displayed by, for example, framing, deep linking or in-line linking, on any
other site.
* Link to any part of the McAfee Sites other than the homepage of one of those
sites.
* Otherwise take any action with respect to the materials on the McAfee Sites
that is inconsistent with any other provision of these Terms of Service.

The website from which you are linking, or on which you make certain content
accessible, must comply in all respects with the Content Standards set out in
these Terms of Service.

You agree to cooperate with us in causing any unauthorized framing or linking
immediately to cease. We reserve the right to withdraw linking permission
without notice.

We may disable all or any social media features and any links at any time
without notice in our discretion.

16. Domain-Specific Terms

Additional terms that apply to certain domains owned by McAfee are described
below. Please note that specific pages on those domains may have additional
terms that are not described here.

* SiteAdvisor.com: SiteAdvisor is a software program and website that provides
users with an opinion to guide users about certain risks that may be
associated with a website. The SiteAdvisor software displays color-coded
symbols next to links provided by major search engines, and the
SiteAdvisor.com site has dossier pages to provide information on the factors
that affect the site rating. The SiteAdvisor site ratings are primarily
derived using automated methods; the software cannot detect or examine every
possible aspect of website design, nor can it determine the intent of the
site owner. McAfee does not control or assume responsibility for the content
of the third-party sites, and some of the third-party sites may have content
that you find objectionable, inappropriate, or offensive. THE SITEADVISOR
SITE RATINGS ARE NOT A GUARANTEE OF ANY PARTICULAR SITE’S SPECIFIC PRACTICES
OR TRUSTWORTHINESS, AND IN NO CASE DO THE SITEADVISOR SITE RATINGS REPRESENT
AN ENDORSEMENT BY MCAFEE OF THE SITE’S CONTENT, GENERAL SUBJECT MATTER,
OVERALL QUALITY, OR USEFULNESS.
* McAfeeSECURE.com: The McAfee SECURE service is a paid service for website
owners that examines their websites for potential vulnerabilities on a daily
basis, and, if no issues are found, enables the site to display a McAfee
SECURE trustmark. The McAfeeSECURE.com domain has additional specific terms
governing the McAfee SECURE service at this link:
https://www.mcafeesecure.com/terms.

17. Regional Product Availability

The McAfee Sites may contain references to McAfee products and services that are
not available in your country or region. McAfee may not intend to announce or
make available such products and services in your geographical region. For the
most accurate product and service availability, please use your country- or
region-specific McAfee website.

18. Export Control Laws

Any software downloaded from the McAfee Sites is subject to applicable export
laws and regulations. The export or reexport of software in violation of export
control laws and regulations is strictly prohibited. By downloading, purchasing
or using any software from the McAfee Sites, you acknowledge that you have read
and understood this notice and agree to comply with all applicable export laws
and regulations.

19. DISCLAIMER OF WARRANTY

YOUR USE OF THE MCAFEE SITES, THEIR CONTENT AND ANY SERVICES OR ITEMS OBTAINED
THROUGH THE MCAFEE SITES IS AT YOUR OWN RISK. THE MCAFEE SITES, THEIR CONTENT
AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE MCAFEE SITES ARE PROVIDED ON AN
“AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER
EXPRESS OR IMPLIED INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT OF PROPRIETARY RIGHTS.
MCAFEE DISCLAIMS ANY WARRANTY THAT THE MCAFEE SITES, OR YOUR ACCESS TO THE
MCAFEE SITES, WILL BE UNINTERRUPTED, SECURE, RELIABLE, TIMELY OR ERROR-FREE.
MCAFEE DOES NOT REPRESENT OR WARRANT THE ACCURACY, CONTENT, COMPLETENESS,
LEGALITY, RELIABILITY, OPERABILITY, OR AVAILABILITY OF ANY PRODUCTS, SERVICES,
INFORMATION, OR MATERIAL DISPLAYED OR DOWNLOADED FROM THE MCAFEE SITES. YOUR USE
OF THE MCAFEE SITES, INCLUDING IF YOU DOWNLOAD OR OTHERWISE OBTAIN PRODUCTS,
MATERIALS OR DATA THROUGH THE USE OF THE MCAFEE SITES, SERVICES, OR PRODUCTS, IS
AT YOUR OWN DISCRETION AND RISK. YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGES
TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM USE OF THE MCAFEE
SITES, SERVICES, OR PRODUCTS OR THE DOWNLOAD OF SUCH PRODUCT, MATERIAL OR DATA.
IF THE JURISDICTION WHERE YOU ARE LOCATED LIMITS THE EXCLUSION OF WARRANTIES,
THEN THE ABOVE EXCLUSIONS APPLY TO THE FULLEST EXTENT AVAILABLE UNDER THE LAW.

20. LIMITATION OF LIABILITY

UNDER NO CIRCUMSTANCES IS MCAFEE, ITS AFFILIATES, SUBSIDIARIES OR LICENSORS
LIABLE TO YOU FOR ANY DIRECT OR INDIRECT DAMAGES WHATSOEVER (INCLUDING, BUT NOT
LIMITED TO, INCIDENTAL, RELIANCE, CONSEQUENTIAL, PUNITIVE OR SPECIAL DAMAGES
WHETHER OR NOT FORESEEN, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL
DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS, LOSS OF USE, LOSS
OF GOODWILL, OR DAMAGES RESULTING FROM LOST DATA OR BUSINESS INTERRUPTION)
RELATED TO OR ARISING FROM THE MCAFEE SITES OR ON ACCOUNT OF YOUR USE, MISUSE,
OR RELIANCE ON THE INFORMATION, SERVICES OR PRODUCTS AVAILABLE ON THE MCAFEE
SITES, INCLUDING WEBSITES LINKED TO OR ACCESSED FROM THE MCAFEE SITES AND ANY
PRODUCTS DOWNLOADED FROM, OR SERVICES ACCESSED THROUGH THE MCAFEE SITES. THIS
LIMITATION OF LIABILITY SHALL APPLY WHETHER SUCH CLAIM IS BASED ON WARRANTY,
CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY (EVEN IF MCAFEE
HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES). THIS LIMITATION OF
LIABILITY SHALL APPLY TO THE FULLEST EXTENT OF APPLICABLE LAW.

21. Indemnification

You agree to defend, indemnify and hold harmless McAfee, its affiliates,
licensors and service providers, and its and their respective officers,
directors, employees, contractors, agents, licensors, suppliers, successors and
assigns from and against any claims, liabilities, damages, judgments, awards,
losses, costs, expenses or fees (including reasonable attorneys' fees) arising
out of or relating to your violation of these Terms of Service or your use of
the McAfee Sites, including, but not limited to, your User Contributions, any
use of the McAfee Sites’ content, services and products other than as expressly
authorized in these Terms of Service or your use of any information obtained
from the McAfee sites.

22. Limitation on Time to File Claims

ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING TO THESE
TERMS OF SERVICE OR THE MCAFEE SITES MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER
THE CAUSE OF ACTION ACCRUES, OTHERWISE, SUCH CAUSE OF ACTION OR CLAIM IS
PERMANENTLY BARRED.

23. Governing Law

These Terms of Service and all claims related to them, their execution, or the
performance of the parties under them, shall be governed by and construed in
accordance with the laws of the State of California, without giving effect to
its conflict of laws provisions or your actual state or country of residence,
and shall not be governed by the provisions of the United Nations Convention on
Contracts for the International Sale of Goods, the Brussels or Lugano
Conventions, or the Rome or Rome 1 Conventions.

24. Waiver and Severability

No waiver by McAfee of any term or condition set forth in these Terms of Service
shall be deemed a further or continuing waiver of such term or condition or a
waiver of any other term or condition, and any failure of McAfee to assert a
right or provision under these Terms of Service shall not constitute a waiver of
such right or provision.

If any provision of these Terms of Service is held by a court or other tribunal
of competent jurisdiction to be invalid, illegal or unenforceable for any
reason, such provision shall be eliminated or limited to the minimum extent such
that the remaining provisions of these Terms of Service will continue in full
force and effect.

25. Entire Agreement

These Terms of Service, our Privacy Notice and other Policies incorporated by
reference constitute the sole and entire agreement between you and McAfee with
respect to the McAfee Sites and supersede all prior and contemporaneous
understandings, agreements, representations and warranties, both written and
oral, with respect to the McAfee Sites.

26. Force Majeure

Under no circumstances shall McAfee, its affiliates, subsidiaries, or licensors
be held liable for any delay or failure in performance resulting directly or
indirectly from acts of nature, forces, or causes beyond its reasonable control,
including, without limitation, Internet failures, computer equipment failures,
telecommunication equipment failures, other equipment failures, loss of data,
electrical power failures, strikes, labor disputes, riots, insurrections, civil
disturbances, shortages of labor or materials, fires, floods, storms,
explosions, acts of God, war, governmental actions, orders of domestic or
foreign courts or tribunals, non-performance of third parties, or loss of or
fluctuations in heat, light, or air-conditioning.

27. Comments and Concerns

The McAfee Sites are operated by McAfee, LLC.

All notices of copyright infringement claims should be sent to the copyright
agent designated in our Copyright Policy in the manner and by the means set
forth therein.

All other feedback, comments, requests for technical support and other
communications relating to the McAfee Sites should be directed
to: media@mcafee.com

LAST UPDATED: June 23, 2021

* McAfee Virus Protection Pledge

* Redemption and Refund Process for VPP

MCAFEE VIRUS PROTECTION PLEDGE

--------------------------------------------------------------------------------

What is McAfee Virus Protection Pledge?

From the moment you subscribe, we’re here to help keep your devices virus-free
with our multi-layered protection. We want you to know that you can browse, bank
and shop online safely with the knowledge that you have one of the best security
services in the world protecting your digital life.

The Virus Protection Pledge provides you with the confidence that in the event a
supported device gets a virus, a McAfee expert will remove it. If we can’t, we
will offer a refund.

Our Virus Protection Pledge (VPP) is subject to and governed by the Virus
Protection Pledge Terms & Conditions and the McAfee License Agreement.

To qualify for VPP and its virus removal and refund features, you must be
enrolled in our auto-renewal service and meet the requirements set forth in the
Full Terms. Below is a summary of the key terms:

1. VPP is only valid for qualifying products, supported devices and specified
languages and countries, as set out in our System Requirements.
2. Your subscription must be actively enrolled in automatic renewal (turned on)
and your account must have a valid credit card, debit card, or other payment
mechanism on file. If you opt out of auto-renewal, you will not be entitled
to VPP and its free virus removal service and refund features.
3. To be eligible for the VPP virus removal service and qualify for a refund in
the event we cannot remove a virus, you must have a McAfee anti-virus
product installed and active on the qualifying device prior to the infection
of the virus.
4. Standalone services and products which do not include AV Protection, such as
McAfee WebAdvisor or McAfee True Key, are not covered. Additionally, this
Pledge does not apply to small business or enterprise products and services.
5. A high speed internet connection is required to perform the virus removal
service.
6. Eligibility ends when your paid subscription ends.
7. You must purchase, renew, or upgrade your subscription directly from
McAfee.com; or if you have purchased the subscription from a retailer,
valid, current proof of purchase is required. Our refund will be a full
refund of the actual price paid for the current subscription term.
8. Applicable law or regulation(s) of the country in which you reside may limit
or alter the availability or scope of the Pledge.

THIS REFUND DOES NOT APPLY TO, AND WE ARE NOT RESPONSIBLE FOR, ANY LOSS OR
DAMAGES CAUSED BY A VIRUS OR OTHER MALWARE.

Virus Protection Pledge – Terms & Conditions

If we are unable to remove a virus or other malware from your Qualifying Device
protected by our Anti-Virus Software, you are entitled to obtain a refund (the
“Pledge”) as described in these Virus Protection Pledge Terms & Conditions
(these “Pledge Terms”). These Pledge Terms are subject to and governed by
the McAfee License Agreement available on our website which is hereby
incorporated by reference. All refunds are expressly conditioned upon your
agreement to the McAfee License Agreement and these Pledge Terms.

1. Refund Eligibility
In order to be eligible for a refund, you must meet the following
conditions:
1. The Pledge only applies to qualifying device(s) that meet the System
Requirements specified in the McAfee License Agreement (each a
“Qualifying Device”). Additionally, a high speed internet connection is
required.
2. You must have a McAfee anti-virus product installed and active on the
qualifying device which is covered by the Pledge (“Anti-Virus Software”)
prior to the infection of the virus. The Anti-Virus Software covered by
the Pledge are listed in the System Requirements. The Pledge does not
apply to standalone services and products which do not include virus
protection, such as: McAfee WebAdvisor, McAfee True Key, McAfee Battery
Optimizer, TechMaster PC-Tune Up, McAfee Mobile Security for iPhone and
iPad, and McAfee Mobile Security for Android.
3. Only paid, active subscriptions to Anti-Virus Software are eligible for a
refund under the Pledge. Your eligibility for a refund under the Pledge
expires upon expiration or termination of the subscription to the
Anti-Virus Software.
4. The Pledge is only valid in the languages and countries we support, as
set out in the Virus Protection Pledge entry in the System Requirements.
As of the Date Last Updated, this includes: English, in Australia,
Canada, India, Malaysia, New Zealand, Philippines, Singapore, United
Kingdom & United States.
5. The Pledge does not apply to trial subscriptions or free software.
6. You must purchase, renew, or upgrade your subscription directly from
McAfee.com; or if you have purchased the subscription from a retailer,
valid, current proof of purchase is required.
7. Your subscription to Anti-Virus Software must be actively enrolled in
automatic renewal. Your account must have a valid credit card, debit
card, or other payment mechanism on file with us, and your automatic
renewal settings must be turned on. If you opt out of autorenewal, you
will not be entitled to the virus removal service or entitled to receive
a refund.
8. Applicable law or regulation(s) of the country in which the Qualifying
Device is located may limit or alter the availability or scope of the
Pledge.

2. Exclusions

McAfee is not responsible for, and the refund DOES NOT apply to any loss or
damage(s) incurred as a result of viruses. This Pledge applies solely to
McAfee’s efforts to remove viruses from a Qualifying Device running
Anti-Virus Software. It does not apply to other attacks, security breaches,
threats, or damages resulting therefrom. For example, the Pledge will not
cover losses or damage resulting from malware or viruses that (i) delete or
destroy your data; (ii) modify your files; or (iii) encrypt files on your
drive (such as ransomware that uses asymmetric encryption). The only way for
you to protect yourself from these types of attacks is frequent back-ups of
your data to another device or location. Additionally, this Pledge does not
apply to small business or enterprise products and services.

3. Services

McAfee shall provide the virus removal services as set forth in the Virus
Removal Service Terms of Service which is hereby incorporated by reference.

4. Refund

Annual or Monthly Anti-Virus Software Subscriptions. If you purchased an
annual or monthly subscription to Anti-Virus Software, our refund will be a
full refund of the actual price paid for the specific Anti-Virus Software
subscription in the current subscription term (monthly or annual as
purchased).

Multi-Year Anti-Virus Software Subscriptions. If you purchased a multi-year
subscription to Anti-Virus Software for a lump sum price, our refund will be
a refund of the actual price paid for the specific Anti-Virus Software
subscription.

Bundled Subscriptions. If you purchased the subscription to Anti-Virus
Software as part of a bundle of products/services, your refund will be the
price of the Anti-Virus Software as posted on our website, not to exceed the
total price paid for that bundle.

For all subscription types, any savings, rebates, refunds, shipping,
handling, and taxes are not refundable, except in states or jurisdictions
where shipping and taxes are refundable.

5. Redemption and requesting a Refund

The process you must follow to redeem the pledge and request a refund is
available here.

6. Disclaimer

While McAfee will make commercially reasonable efforts to remove a virus
from your Qualifying Device running Anti-Virus Software, you understand and
agree it is possible that a virus may not be removable, and McAfee does not
guarantee that it will remove all viruses from your device(s). To the extent
permitted by applicable law, McAfee will have no liability for loss of or
recovery of data, service, or loss of use of systems(s) or networks arising
out of the Pledge or any act or omission, including negligence, by McAfee
and/or its representatives. To the extent permitted by applicable law,
McAfee reserves the right to refuse, suspend or terminate the Pledge in its
sole discretion. The Pledge is not transferable.

7. Questions

If you have any questions, comments or concerns about these Terms, please
contact us at: Support.

LAST UPDATED: August 2, 2016.

REDEMPTION AND REFUND PROCESS FOR VIRUS PROTECTION PLEDGE

--------------------------------------------------------------------------------

1. Confirm your McAfee Virus Protection Pledge eligibility:

1. Sign in to My Account
2. Click on the tab of the device you think might be infected
3. Select Installed McAfee Apps
4. Look for “Virus Protection Pledge”

If you see...It means...Virus Protection Pledge: AvailableYou’re covered with
our Virus Protection PledgeVirus Protection Pledge: Not Available You’re not yet
covered – sign up for Auto-renewal to enjoy our Virus Protection Pledge

Don’t see anything? Your subscription doesn’t offer our Virus Protection Pledge

2. If you believe your device is infected, please perform a full system scan

1. Start your McAfee product.
2. Click on the section of the screen labeled “Updates” to run a check for new
program and virus definitions.
3. Click “Scan your PC”. When the new “Scan your PC” section of the program
window loads, click “Run a full scan.”
4. After running the full scan, if you believe your computer is still infected,
click here to download and run McAfee Malware Cleaner.

3. After running the full scan, if you believe your computer is still infected,
please contact McAfee Support. Once we have determined your device has an
infection, our agent will remove the identified malware from your computer. If
our agent determines they cannot remove the malware from your machine, you will
receive a refund (in accordance with the VPP Terms & Conditions) by:

1. Reversing the original credit card transaction, if McAfee processed the
original payment transaction within the last six months;
OR

2. Mailing a check or visa gift card for the amount you paid for the product,
if the original payment transaction occurred through a 3rd party, or the
payment was processed by McAfee more than 6 months prior.

ASIA PACIFIC

--------------------------------------------------------------------------------

Australia - English

New Zealand - English

Singapore - English

Malaysia - English

Philippines - English

India - English

대한민국 - 한국어

日本 - 日本語

中国 - 简体中文

香港特別行政區 - 繁體中文

台灣 - 繁體中文

EUROPE

--------------------------------------------------------------------------------

Česká Republika - Čeština

Danmark - Dansk

Suomi - Suomi

France - Français

Deutschland - Deutsch

Ελλάδα - Ελληνικά

Ireland - English

Magyarország - Magyar

ישראל - עברית

Italia - Italiano

Nederland - Nederlands

Norge - Bokmål

Polska - Polski

Portugal - Português

Россия - Русский

España - Español

Sverige - Svenska

Suisse - Français

Schweiz - Deutsch

Türkiye - Türkçe

العربية - العربية

United Kingdom - English

LATIN AMERICA

--------------------------------------------------------------------------------

Argentina - Español

Brasil - Português

Chile - Español

Colombia - Español

México - Español

Perú - Español

NORTH AMERICA

--------------------------------------------------------------------------------

United States - English

Canada - English

Canada - Français

* Important Terms and Offer Details:

+Subscription, Free Trial, Pricing and Automatic Renewal Terms:

-Subscription, Free Trial, Pricing and Automatic Renewal Terms:

The amount you are charged upon purchase is the price of the first term of your
subscription. The length of your first term depends on your purchase selection.
30 days before your first term is expired, your subscription will be
automatically renewed on an annual basis and you will be charged the renewal
subscription price in effect at the time of your renewal, until you cancel
(Vermont residents must opt-in to auto-renewal.)Unless otherwise stated, if a
savings amount is shown, it describes the difference between the introductory
first term price (available only to customers without an existing McAfee
subscription) and the renewal subscription price (e.g., first term price vs.
each year thereafter).Pricing is subject to change. If the renewal price
changes, we will notify you in advance so you always know what’s going on.You
can cancel your subscription or change your auto-renewal settings any time after
purchase from your My Account page. To learn more, click here.You will be
provided a full refund upon request, by contacting Customer Support within 30
days of your initial purchase or 60 days of auto-renewal.Your subscription is
subject to our License Agreement and Privacy Notice. Subscriptions covering
"all" devices are limited to supported devices that you own. Product features
may be added, changed or removed during the subscription term. Not all features
may be available on all devices. See System Requirements for additional
information.Free Trial Terms: At the end of your trial period you will be
charged $39.99 for the first term. After the first term, you will be
automatically renewed at the renewal price (currently $109.99/yr). We will
charge you 7-days before renewal. You can cancel at any time before you are
charged. Plans with unlimited device protection cover only household devices
that you own for personal, non-commercial use, and are subject to our fair use
policy. If you have an issue adding a device, please contact Customer Support.

+**Free Benefits With Auto-Renewal:

-**Free Benefits With Auto-Renewal:

* For many qualifying product subscriptions McAfee offers additional benefits
for free when you are enrolled in auto-renewal. You can check your
eligibility for these benefits in your My Account page. Not all benefits are
offered in all locations or for all product subscriptions. System
Requirements apply. Turning off auto-renewal terminates your eligibility
for these additional benefits.
* Virus Protection Pledge (VPP): If we cannot remove a virus from your
supported device we’ll refund you the amount you paid for your current term
subscription. The refund does not apply to any damage or loss caused by a
virus. You are responsible for backing up your data to prevent data loss.
See terms here: mcafee.com/pledge.

+‡Additional Terms Specific to Identity Monitoring Service:

-‡Additional Terms Specific to Identity Monitoring Service:

Eligibility: McAfee® Identity Monitoring Service Essentials is available within
active McAfee+ Premium, McAfee+ Advanced, McAfee+ Ultimate, McAfee Total
Protection and McAfee LiveSafe subscriptions. Not all identity monitoring
elements are available in all countries. See License Agreement for more
information. Your subscription is subject to our License Agreement and Privacy
Notice. Product features may be added, changed or removed during the
subscription term. Some features may require registration and a valid ID number
to activate. See System Requirements for additional information.While McAfee
Identity Monitoring Service provides you tools and resources to protect yourself
from identity theft, no identity can be completely secure.US Only:
Fair Credit Reporting Act: You have numerous rights under the FCRA, including
the right to dispute inaccurate information in your credit report(s). Consumer
reporting agencies are required to investigate and respond to your dispute, but
are not obligated to change or remove accurate information that is reported in
compliance with applicable law. While this plan can provide you assistance in
filing a dispute, the FCRA allows you to file a dispute for free with a consumer
reporting agency without the assistance of a third party.Identity theft coverage
is not available in New York due to regulatory requirements.

 TechMate :

 TechMaster Single Incident Services :

*
*
*
*
*

--------------------------------------------------------------------------------

Corporate Headquarters
6220 America Center Drive
San Jose, CA 95002 USA

Products

McAfee+™ Individual
McAfee+™ Family
McAfee® Total Protection
McAfee® Antivirus
McAfee® Safe Connect
McAfee® PC Optimizer
McAfee® TechMaster
McAfee® Mobile Security

Resources

Antivirus
Free Downloads
Parental Controls
Malware
Firewall
Blogs
Activate Retail Card
McAfee Labs

Support

Customer Service
FAQs
Renewals
Support
Community

About

About McAfee
Careers
Contact Us
Newsroom
Investors
Legal Terms
Your Privacy Choices
System Requirements
Sitemap

asdf

Get the app

--------------------------------------------------------------------------------

This site in other countries/regions:

ASIA PACIFIC

--------------------------------------------------------------------------------

Australia - English

New Zealand - English

Singapore - English

Malaysia - English

Philippines - English

India - English

대한민국 - 한국어

日本 - 日本語

中国 - 简体中文

香港特別行政區 - 繁體中文

台灣 - 繁體中文

EUROPE

--------------------------------------------------------------------------------

Česká Republika - Čeština

Danmark - Dansk

Suomi - Suomi

France - Français

Deutschland - Deutsch

Ελλάδα - Ελληνικά

Ireland - English

Magyarország - Magyar

ישראל - עברית

Italia - Italiano

Nederland - Nederlands

--------------------------------------------------------------------------------

Norge - Bokmål

Polska - Polski

Portugal - Português

Россия - Русский

España - Español

Sverige - Svenska

Suisse - Français

Schweiz - Deutsch

Türkiye - Türkçe

العربية - العربية

United Kingdom - English

LATIN AMERICA

--------------------------------------------------------------------------------

Argentina - Español

Brasil - Português

Chile - Español

Colombia - Español

México - Español

Perú - Español

NORTH AMERICA

--------------------------------------------------------------------------------

United States - English

Canada - English

Canada - Français

Feedback

www.mcafee.com Open in urlscan Pro 23.50.77.182 Public Scan

Form analysis 0 forms found in the DOM

Text Content

www.mcafee.com Open in urlscan Pro
23.50.77.182 Public Scan

Form analysis
0 forms found in the DOM