Submitted URL: http://help.kiwid.app/
Effective URL: https://help.kiwid.app/support/home
Submission: On January 15 via api from US — Scanned from DE

Summary

This website contacted 8 IPs in 2 countries across 6 domains to perform 21 HTTP transactions. The main IP is 3.213.212.58, located in Ashburn, United States and belongs to AMAZON-AES, US. The main domain is help.kiwid.app.
TLS certificate: Issued by R3 on January 14th 2024. Valid for: 3 months.
This is the only time help.kiwid.app was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 11 3.213.212.58 14618 (AMAZON-AES)
1 2a00:1450:400... 15169 (GOOGLE)
2 2a00:1450:400... 15169 (GOOGLE)
2 52.217.114.184 16509 (AMAZON-02)
1 18.66.122.128 16509 (AMAZON-02)
2 99.84.88.30 16509 (AMAZON-02)
1 18.173.154.122 16509 (AMAZON-02)
2 18.205.225.53 14618 (AMAZON-AES)
21 8
Apex Domain
Subdomains
Transfer
11 kiwid.app
help.kiwid.app
1 MB
3 heapanalytics.com
cdn.heapanalytics.com — Cisco Umbrella Rank: 849
heapanalytics.com — Cisco Umbrella Rank: 762
37 KB
3 freshdev.io
static.freshdev.io — Cisco Umbrella Rank: 30278
cdn.freshdev.io — Cisco Umbrella Rank: 39377
25 KB
2 amazonaws.com
s3.amazonaws.com
10 KB
2 gstatic.com
fonts.gstatic.com
31 KB
1 googleapis.com
fonts.googleapis.com — Cisco Umbrella Rank: 28
1 KB
21 6
Domain Requested by
11 help.kiwid.app 1 redirects help.kiwid.app
2 heapanalytics.com
2 cdn.freshdev.io static.freshdev.io
cdn.freshdev.io
2 s3.amazonaws.com help.kiwid.app
2 fonts.gstatic.com fonts.googleapis.com
1 cdn.heapanalytics.com cdn.freshdev.io
1 static.freshdev.io help.kiwid.app
1 fonts.googleapis.com help.kiwid.app
21 8

This site contains links to these domains. Also see Links.

Domain
kiwid.app
www.freshworks.com
Subject Issuer Validity Valid
help.kiwid.app
R3
2024-01-14 -
2024-04-13
3 months crt.sh
upload.video.google.com
GTS CA 1C3
2023-12-11 -
2024-03-04
3 months crt.sh
*.gstatic.com
GTS CA 1C3
2023-12-11 -
2024-03-04
3 months crt.sh
s3.amazonaws.com
Amazon RSA 2048 M01
2023-10-10 -
2024-07-10
9 months crt.sh
*.freshdev.io
Amazon RSA 2048 M01
2023-08-14 -
2024-09-11
a year crt.sh
cdn.heapanalytics.com
Amazon RSA 2048 M01
2023-06-29 -
2024-07-27
a year crt.sh
heapanalytics.com
Amazon RSA 2048 M02
2023-11-09 -
2024-12-08
a year crt.sh

This page contains 2 frames:

Primary Page: https://help.kiwid.app/support/home
Frame ID: E236DAAA9204C4CC91C9D85EEAC4CB28
Requests: 17 HTTP requests in this frame

Frame: https://cdn.freshdev.io/assets/heap_receiver.html
Frame ID: 6514BC0E7EC29EB960D6F6635655248C
Requests: 4 HTTP requests in this frame

Screenshot

Page Title

Suporte : Base de conhecimento

Page URL History Show full URLs

  1. http://help.kiwid.app/ HTTP 307
    https://help.kiwid.app/ HTTP 302
    https://help.kiwid.app/support/home Page URL

Detected technologies

Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com

Overall confidence: 100%
Detected patterns
  • heap-\d+\.js

Page Statistics

21
Requests

100 %
HTTPS

25 %
IPv6

6
Domains

8
Subdomains

8
IPs

2
Countries

1471 kB
Transfer

2584 kB
Size

3
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. http://help.kiwid.app/ HTTP 307
    https://help.kiwid.app/ HTTP 302
    https://help.kiwid.app/support/home Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

21 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request home
help.kiwid.app/support/
Redirect Chain
  • http://help.kiwid.app/
  • https://help.kiwid.app/
  • https://help.kiwid.app/support/home
22 KB
7 KB
Document
General
Full URL
https://help.kiwid.app/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
3.213.212.58 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-3-213-212-58.compute-1.amazonaws.com
Software
fwe /
Resource Hash
838b1de2768cb65aa8621b11561922057d31f366b18d3f1b2abe5dc12c7a2ac6
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.6099.216 Safari/537.36
accept-language
de-DE,de;q=0.9

Response headers

cache-control
max-age=0, private, must-revalidate
content-encoding
gzip
content-type
text/html; charset=utf-8
date
Mon, 15 Jan 2024 20:55:45 GMT
etag
W/"edc5d21d3d48e4788b3487081bd6ebe6"
nel
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report-to
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server
fwe
status
200 OK
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
x-envoy-upstream-service-time
54
x-fw-ratelimiting-managed
true
x-ratelimit-limit
300
x-ratelimit-remaining
299 199
x-ratelimit-reset
150124205645
x-ratelimit-total
200
x-ratelimit-used-currentrequest
1
x-request-id
0475119c-fc86-4a7c-989c-3a098a639e1c
x-trace-id
00-0e04f9ea23590f9d852ff25a0bd56ec5-a9be511aa6d2d655-00
x-xss-protection
1; mode=block

Redirect headers

cache-control
no-cache, no-store, max-age=0, must-revalidate
content-security-policy
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content-type
text/html; charset=utf-8
date
Mon, 15 Jan 2024 20:55:45 GMT
expires
Fri, 01 Jan 1990 00:00:00 GMT
location
https://help.kiwid.app/support/home
nel
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pragma
no-cache
report-to
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server
fwe
status
302 Found
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
x-envoy-upstream-service-time
32
x-frame-options
SAMEORIGIN
x-fw-ratelimiting-managed
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x-request-id
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x-trace-id
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x-xss-protection
1; mode=block
theme.css
help.kiwid.app/assets/cdn/portal/styles/
1 MB
116 KB
Stylesheet
General
Full URL
https://help.kiwid.app/assets/cdn/portal/styles/theme.css
Requested by
Host: help.kiwid.app
URL: https://help.kiwid.app/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
3.213.212.58 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-3-213-212-58.compute-1.amazonaws.com
Software
fwe /
Resource Hash
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Security Headers
Name Value
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Request headers

accept-language
de-DE,de;q=0.9
Referer
https://help.kiwid.app/support/home
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.6099.216 Safari/537.36

Response headers

date
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Response headers

date
Mon, 15 Jan 2024 20:55:45 GMT
content-security-policy
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nosniff
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server
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help.kiwid.app/assets/cdn/portal/images/
15 KB
19 KB
Image
General
Full URL
https://help.kiwid.app/assets/cdn/portal/images/no-results.png
Requested by
Host: help.kiwid.app
URL: https://help.kiwid.app/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
3.213.212.58 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-3-213-212-58.compute-1.amazonaws.com
Software
fwe /
Resource Hash
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Request headers

accept-language
de-DE,de;q=0.9
Referer
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User-Agent
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Response headers

date
Mon, 15 Jan 2024 20:55:45 GMT
content-security-policy
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125 KB
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date
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General
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Requested by
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Response headers

date
Mon, 15 Jan 2024 20:55:46 GMT
content-security-policy
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nosniff
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server
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vary
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content-type
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cache-control
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marketplace.js
help.kiwid.app/assets/cdn/portal/scripts/
124 KB
128 KB
Script
General
Full URL
https://help.kiwid.app/assets/cdn/portal/scripts/marketplace.js
Requested by
Host: help.kiwid.app
URL: https://help.kiwid.app/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
3.213.212.58 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-3-213-212-58.compute-1.amazonaws.com
Software
fwe /
Resource Hash
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Request headers

accept-language
de-DE,de;q=0.9
Referer
https://help.kiwid.app/support/home
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Response headers

date
Mon, 15 Jan 2024 20:55:46 GMT
content-security-policy
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date
Mon, 15 Jan 2024 20:55:46 GMT
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General
Full URL
https://heapanalytics.com/api/add_user_properties_v3?a=1649052351&u=6932264123776320&v=4789261085973954&s=2139539655739541&b=web&tv=4.0&_product=freshdesk&_page=portal_home&_accountDomain=https%3A%2F%2Fhelp.kiwid.app&st=1705352147157
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
18.205.225.53 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-18-205-225-53.compute-1.amazonaws.com
Software
nginx /
Resource Hash
bb229a48bee31f5d54ca12dc9bd960c63a671f0d4be86a054c1d324a44499d96
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://cdn.freshdev.io/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.6099.216 Safari/537.36

Response headers

pragma
no-cache
date
Mon, 15 Jan 2024 20:55:47 GMT
strict-transport-security
max-age=31536000; includeSubDomains
server
nginx
etag
W/"25-4iFqfptz9csCeTUceM5hwzR1zqc"
content-type
image/gif
cache-control
private, no-cache, no-cache=Set-Cookie, proxy-revalidate
content-length
37
h
heapanalytics.com/ Frame 6514
37 B
260 B
Image
General
Full URL
https://heapanalytics.com/h?a=1649052351&u=6932264123776320&v=4789261085973954&s=2139539655739541&b=web&tv=4.0&z=0&h=%2Fassets%2Fheap_receiver.html&d=cdn.freshdev.io&t=Marketplace%20Heap&r=https%3A%2F%2Fhelp.kiwid.app%2F&ts=1705352147156&st=1705352147158
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
18.205.225.53 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-18-205-225-53.compute-1.amazonaws.com
Software
nginx /
Resource Hash
bb229a48bee31f5d54ca12dc9bd960c63a671f0d4be86a054c1d324a44499d96
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://cdn.freshdev.io/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.6099.216 Safari/537.36

Response headers

pragma
no-cache
date
Mon, 15 Jan 2024 20:55:47 GMT
strict-transport-security
max-age=31536000; includeSubDomains
server
nginx
etag
W/"25-4iFqfptz9csCeTUceM5hwzR1zqc"
content-type
image/gif
cache-control
private, no-cache, no-cache=Set-Cookie, proxy-revalidate
content-length
37

Verdicts & Comments Add Verdict or Comment

17 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 object| webpackJsonp object| regeneratorRuntime object| I18n object| EventManager object| store function| jQuery object| jQBrowser number| uidEvent object| lazySizes object| dateFns object| fdeskPortal function| LiveStamp string| csrfToken object| marketplaceInstance function| MarketplaceManager function| MarketplaceHeap

3 Cookies

Domain/Path Name / Value
help.kiwid.app/ Name: _x_w
Value: 43_2
.freshdev.io/ Name: _hp2_id.1649052351
Value: %7B%22userId%22%3A%226932264123776320%22%2C%22pageviewId%22%3A%224789261085973954%22%2C%22sessionId%22%3A%222139539655739541%22%2C%22identity%22%3Anull%2C%22trackerVersion%22%3A%224.0%22%7D
.freshdev.io/ Name: _hp2_ses_props.1649052351
Value: %7B%22r%22%3A%22https%3A%2F%2Fhelp.kiwid.app%2F%22%2C%22ts%22%3A1705352147156%2C%22d%22%3A%22cdn.freshdev.io%22%2C%22h%22%3A%22%2Fassets%2Fheap_receiver.html%22%7D

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

cdn.freshdev.io
cdn.heapanalytics.com
fonts.googleapis.com
fonts.gstatic.com
heapanalytics.com
help.kiwid.app
s3.amazonaws.com
static.freshdev.io
18.173.154.122
18.205.225.53
18.66.122.128
2a00:1450:4001:828::2003
2a00:1450:4001:82a::200a
3.213.212.58
52.217.114.184
99.84.88.30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