help.venmo.com
Open in
urlscan Pro
104.18.248.37
Public Scan
Submitted URL: https://help.venmo.com/hc/en-us/articles/218008288
Effective URL: https://help.venmo.com/hc/en-us/articles/218008288-Transaction-History-Notifications
Submission: On July 29 via manual from IN — Scanned from US
Effective URL: https://help.venmo.com/hc/en-us/articles/218008288-Transaction-History-Notifications
Submission: On July 29 via manual from IN — Scanned from US
Form analysis
1 forms found in the DOMGET /hc/en-us/search
<form role="search" class="search" data-search="" action="/hc/en-us/search" accept-charset="UTF-8" method="get"><input name="utf8" type="hidden" value="✓" autocomplete="off"><input type="hidden" name="category" id="category" value="201099347"
autocomplete="off">
<input type="search" name="query" id="query" placeholder="Search" aria-label="Search">
</form>
Text Content
Skip to main content Log in 1. Venmo 2. Accounts, Profiles, & Settings 3. Account Settings Articles in this section * How do I update my email address? * I’m having trouble with a verification code when signing in from a new device * How can I update my phone number on Venmo? * Customer Identification Document Requirements * General Account Settings * Check or Edit Your Username * Reset Password * Accessing Your Contacts * Adding & Removing Friends * Notification Settings See more TRANSACTION HISTORY NOTIFICATIONS * 2 years ago * Updated We send transaction history emails every so often so you can stay on top of your account activity. Check out this article for more info. WHY DID VENMO SEND ME A TRANSACTION HISTORY EMAIL? Venmo sends this email to remind our users to check their transaction histories on a regular basis. If you have been active on Venmo (i.e. made or received a payment, made a purchase, transferred to bank, or received credits/refunds) in the past month, you will receive a notice at the beginning of the following month. Otherwise, you will receive this notice once per quarter at minimum. CAN I UNSUBSCRIBE OR OPT OUT OF THESE EMAILS? Venmo is required by federal financial regulations to send this notice to you on a regular basis, so unfortunately you cannot unsubscribe. If you close your Venmo account, we'll send one final transaction history email to the email address on file with your Venmo account. I RECEIVED THIS EMAIL, BUT I DON’T HAVE A VENMO ACCOUNT. It’s possible you have an old Venmo account, or that you tried to close your account but didn’t finish. You can go to venmo.com/account/settings/cancel to close an account. If you didn’t sign up for Venmo, it’s possible someone entered your email address by mistake. Contact our Support team so we can fix that. I HAVEN’T USED VENMO IN A WHILE. SHOULD I BE CONCERNED THAT I GOT A STATEMENT? Venmo is required by law to send this statement to open Venmo accounts. We’ll either send these statements every month or less frequently, depending on how active you are on Venmo. BUT WHAT ABOUT THE CAN-SPAM ACT? CAN'T I UNSUBSCRIBE FROM ANY EMAIL? The CAN-SPAM Act only requires businesses to provide an unsubscribe link for commercial email, which is explicitly advertising or promotional. Some of our emails are transactional and required for Venmo to fulfill its responsibilities as a federally regulated money transmitter. You can learn more about CAN-SPAM at ftc.gov. I SEE AN UNUSUAL OR SUSPICIOUS TRANSACTION ON MY HISTORY. WHAT SHOULD I DO? Contact us as soon as you see suspicious activity. You can send us a message through our contact form, email us at support@venmo.com, or chat with us in our mobile app. If you’re feeling old school, send us a letter: Venmo Error Resolution Department 222 W Merchandise Mart Plaza Suite 800 Chicago, IL 60654 We recommend live chat (available in app) or email for the fastest reply. Was this article helpful? Yes No 3810 out of 12574 found this helpful Have more questions? Submit a request Return to top RELATED ARTICLES * Transaction History * General Account Settings * Unexpected Emails from Venmo * Opening a Dispute * What do I do if there's an unauthorized charge on my account? SEND & RECEIVE * How it works * Tips & Tricks * Manage Balance * Direct Deposit * Crypto PAY WITH VENMO * Ways to pay * Pay businesses * Pay in apps & online * Pay in stores * Venmo Debit Card * Venmo Credit Card VENMO FOR BUSINESS * Ways to get paid * Accept Venmo Payments * Accept Venmo in apps & online HELP CENTER RESOURCES * Why Venmo * Trust & safety * Money Talks * Our fees * Developers COMPANY * About us * Jobs * Accessibility * News & Press * Blog LEGAL * Terms * Privacy * Cookies CONTACT US (opens in a new tab) (opens in a new tab) (opens in a new tab) (opens in a new tab) (opens in a new tab) Venmo is a service of PayPal, Inc., a licensed provider of money transfer services (NMLS ID: 910457). All money transmission is provided by PayPal, Inc. pursuant to PayPal, Inc.’s licenses. © 2021 PayPal, Inc. article_page|218008288 We use cookies to improve your experience on our site. May we use marketing cookies to show you personalized ads? Manage all cookies Yes, I acceptNo, I decline