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216.151.1.130
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Submitted URL: https://lp.servicemax.com/rs/020-PCR-876/images/Instagram-SVMX
Effective URL: https://www.servicemax.com/
Submission: On September 07 via api from US — Scanned from DE
Effective URL: https://www.servicemax.com/
Submission: On September 07 via api from US — Scanned from DE
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<li role="menuitem" class="is-submenu-item is-dropdown-submenu-item"><a href="https://www.servicemax.com/de" lang="de" data-element-name="top bar-de">Deutsch</a></li>
<li role="menuitem" class="is-submenu-item is-dropdown-submenu-item"><a href="https://www.servicemax.com/uk" lang="en-gb" data-element-name="top bar-uk">English (UK)</a></li>
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<a href="https://www.servicemax.com/press-releases/new-research-from-harvard-business-review-analytic-services-underscores-the-critical-role-an-asset-centric-approach-can-play-in-achieving-digital-success" class="ge-box -padding--s -padding--topbottom" style="text-decoration:none;" data-element-name="home-green bar-hbr press release">
<h3 class="-font--h6" style="margin-bottom:5px">New Research from Harvard Business Review Analytic Services Underscores the Critical Role an Asset-Centric Approach Can Play in Achieving Digital Success</h3>
<p style="line-height:1.2">>>> Learn More</p>
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<a class="sidemenu-link" href="https://www.servicemax.com/products/asset-360/warranty-contract-management" data-element-name="menu-warranty contract management-a360">Warranty & Contract Management</a></li>
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<a class="sidemenu-link" href="https://resources.servicemax.com/a360recommendedcontent/asset-586-datasheet-asset-360-for-salesforce" target="_blank" rel="noopener" data-element-name="menu-resources-a360">Asset 360 Resources</a>
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<a class="sidemenu-link -font--bold" href="https://www.servicemax.com/products/field-service-management" data-element-name="menu-overview-core">Overview</a>
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<a class="sidemenu-link -font--bold" href="https://www.servicemax.com/products/fieldfx" data-element-name="menu-overview-fieldfx">Overview</a>
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<p>A Comprehensive Guide for CSOs Around the Globe</p>
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<h5>2021 Gartner Magic Quadrant for Field Service Management</h5>
<p>ServiceMax named a Leader for the 6th consecutive time</p>
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<p>ServiceMax has once again been named a Leader</p>
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<h5>The Asset Data Thread: The Evolving Role of Field Service</h5>
<p>Bain & Company recently conducted a research project comprised of executive-level interviews and an online survey of field service engineers</p>
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<div class="-font--upper -font--minus-2 -margin--s -margin--topbottom">New Report</div>
<h5>Building a Bridge Between Sales & Service with Asset Data</h5>
<p>In Collaboration with Worldwide Business Research, ServiceMax and Salesforce</p>
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<h5>The 2021 CSO Report</h5>
<p>A Comprehensive Guide for CSOs Around the Globe</p>
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<h5>2021 Gartner Magic Quadrant for Field Service Management</h5>
<p>ServiceMax named a Leader for the 6th consecutive time</p>
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<h5>IDC MarketScape Report for Manufacturing Field Service Management Applications, 2021-2022</h5>
<p>ServiceMax has once again been named a Leader</p>
<a class="ge-button ge-button--cta -fill--outline -color--white" style="margin-top:auto;" href="https://www.servicemax.com/lp/reg/analyst-publication/en/servicemax-idc-marketscape-2021-fsm-report" target="_blank" rel="noopener" data-element-name="latest-idc marketscape-button">
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<h5>The Asset Data Thread: The Evolving Role of Field Service</h5>
<p>Bain & Company recently conducted a research project comprised of executive-level interviews and an online survey of field service engineers</p>
<a class="ge-button ge-button--cta -fill--outline -color--white" style="margin-top:auto;" href="https://www.servicemax.com/lp/ty/publication/bain-pov/en/5100" target="_blank" rel="noopener" data-element-name="latest-bain pov-button">
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Careers Community 1-800-756-4960 * English * Deutsch * English (UK) * Español * Français * Italiano * 日本語 * Login * ServiceMax Login * FieldFX Login * Zinc Login * Product Download NEW RESEARCH FROM HARVARD BUSINESS REVIEW ANALYTIC SERVICES UNDERSCORES THE CRITICAL ROLE AN ASSET-CENTRIC APPROACH CAN PLAY IN ACHIEVING DIGITAL SUCCESS >>> Learn More × Products [+]show Products menu * Asset 360 for Salesforce [+]show Asset 360 for Salesforce menu * ServiceMax Core [+]show ServiceMax Core menu * ServiceMax FieldFX [+]show ServiceMax FieldFX menu * ServiceMax Engage * Zinc Intelligent Remote Service Overview * Warranty & Contract Management * Returns & Depot Repair * ServiceMax Engage * Zinc Intelligent Remote Service App * Contractor Management * Assets * Proactive Maintenance * Service Process Manager * Mobile Technician App * Scheduling & Optimization * Field Service Analytics * Asset 360 Resources Overview * Mobile Technician App * ServiceMax Engage * Zinc Intelligent Remote Service App * Scheduling & Optimization * Work Order Management * Parts, Returns & Depot Repair * Proactive Maintenance & IoT * Contractor Management * Remote Triage * Installed Base Management * Entitlements * Field Service Analytics * Core Technology Overview * E-Ticketing * Schedule & Dispatch * EAM * Rental * CPQ * Invoicing * Customer Self-Service * DataGuide * Trucking * Forms * Analytics * Timecards Customers [+]show Customers menu * Customer Stories * VIP Reference Program * Customer Reviews Industries [+]show Industries menu * Medical Device Manufacturing * Equipment Dealers * Industrial Equipment Manufacturing * Oil & Gas * Power & Utilities * Building & Construction Equipment * Telecommunications * High-tech Manufacturing * Mining * Aviation * Rail Transportation Services [+]show Services menu * Professional Services [+]show Professional Services menu * Product Training * Support * Asset 360 Help * ServiceMax Core Help Overview * Methodology * Growth & Value Gain * Spark * Customer Education Partners [+]show Partners menu * Systems Integrators / Consulting Partners * Technology Partners * FieldFX Partners Resources [+]show Resources menu * Content Library * Blog * Newsroom * Events * Tools * About ServiceMax Contact Us Get a demo Search Search Contact Us * Products * Back * Asset 360 for Salesforce * Back * Asset 360 for Salesforce Overview * Warranty & Contract Management * Returns & Depot Repair * ServiceMax Engage * Zinc Intelligent Remote Service App * Contractor Management * Assets * Proactive Maintenance * Service Process Manager * Mobile Technician App * Scheduling & Optimization * Field Service Analytics * Asset 360 Resources * ServiceMax Core * Back * ServiceMax Core Overview * Mobile Technician App * ServiceMax Engage * Zinc Intelligent Remote Service App * Scheduling & Optimization * Work Order Management * Parts, Returns & Depot Repair * Proactive Maintenance & IoT * Contractor Management * Remote Triage * Installed Base Management * Entitlements * Field Service Analytics * Core Technology * ServiceMax FieldFX * Back * FieldFX Overview * E-Ticketing * Schedule & Dispatch * EAM * Rental * CPQ * Invoicing * Customer Self-Service * DataGuide * Trucking * Forms * Analytics * Timecards * ServiceMax Engage * Zinc Intelligent Remote Service * Product Download * Customers * Back * Customer Overview * Customer Stories * VIP Reference Program * Customer Reviews * ServiceMax Community * Industries * Back * Medical Device Manufacturing * Equipment Dealers * Industrial Equipment Manufacturing * Oil & Gas * Power & Utilities * Building & Construction Equipment * Telecommunications * High-tech Manufacturing * Mining * Aviation * Rail Transportation * Services * Back * Professional Services * Back * Overview * Methodology * Growth & Value Gain * Spark * Customer Education * Product Training * Support * Asset 360 Help * ServiceMax Core Help * Partners * Back * Partners Overview * Systems Integrators / Consulting Partners * Technology Partners * FieldFX Partners * Resources * Back * Content Library * Blog * Newsroom * Events * Tools * About ServiceMax * About * Back * Leadership * DE&I * Careers * Support * Privacy * Trust * Local Language Sites * Back * Deutsch * English * English (UK) * Español * Français * Italiano * 日本語 * Get a demo A LEADER IN ASSET-CENTRIC FIELD SERVICE MANAGEMENT WE HELP BEST-IN-CLASS ORGANIZATIONS KEEP THE WORLD RUNNING BY ACCELERATING THEIR DIGITAL TRANSFORMATIONS. Watch The Demo View All Features Watch The Demo View All Features Refining Digital Transformation through Asset Centricity Harvard Business Review Analytic Services explores the market factors and customer expectations driving digital transformation across organizations with equipment and assets, as well the definition of an asset-centric, life-cycle approach enabled by service. Read the Report BACK TO BASICS Service Basics are foundational areas within service management a service leader must consider—and getting those basics right paves the way to service excellence and future innovation. Entitlements, Contracts, Warranties Reactive to Proactive Maintenance Streamline Service Processes Field Productivity Metrics & KPIs * ENTITLEMENTS, CONTRACTS, WARRANTIES To enforce consistent data capture, mitigate compliance risk, uphold service quality, and ensure maximum efficiency, service organizations need standardized, end-to-end workflows. This includes things such as cost for spare parts, billing rates for labor, response times, and penalties. SEE THEM IN ACTION * REACTIVE TO PROACTIVE MAINTENANCE Customers depend on their assets to be running 24/7, and that creates pressure on your service organization to proactively drive uptime. With the constantly changing nature of complex service, many service organizations are shifting from a reactive, break/fix service model to preventive, proactive, and predictive maintenance strategies. SEE THEM IN ACTION * STREAMLINE SERVICE PROCESSES To enforce consistent data capture, mitigate compliance risk, uphold service quality, and ensure maximum efficiency, service organizations need standardized, end-to-end workflows. SEE THEM IN ACTION * FIELD PRODUCTIVITY Field engineers and technicians are your eyes and ears on the ground. They are in front of customers and can often be a source of real-time feedback on the product, to the relationship, or even to the competition. SEE THEM IN ACTION * METRICS & KPIS How does a service organization measure a job well done? Metrics and KPIs provide a view into the health and productivity of service operations. SEE THEM IN ACTION HUNDREDS OF INDUSTRY LEADERS DRIVEN BY SERVICEMAX Hundreds of companies across the globe have turned to ServiceMax to help them keep the world running. Meet Our Customers WE ARE THE PLATFORM SERVICE TEAMS RELY ON Our software powers the service interactions that make life as we know it happen. We are the company that helps keep the world running. The Latest New Report BUILDING A BRIDGE BETWEEN SALES & SERVICE WITH ASSET DATA In Collaboration with Worldwide Business Research, ServiceMax and Salesforce Read Report Customer Results THE 2021 CSO REPORT A Comprehensive Guide for CSOs Around the Globe Access Report Report 2021 GARTNER MAGIC QUADRANT FOR FIELD SERVICE MANAGEMENT ServiceMax named a Leader for the 6th consecutive time Read Report New eBook BACK TO SERVICE BASICS: 5 FOUNDATIONAL AREAS FOR SERVICE DIGITAL TRANSFORMATION Drive operational efficiency, deliver peak service and asset performance, and improve customer experience Download Ebook New Report IDC MARKETSCAPE REPORT FOR MANUFACTURING FIELD SERVICE MANAGEMENT APPLICATIONS, 2021-2022 ServiceMax has once again been named a Leader Access Report ServiceMax Point of View THE ASSET DATA THREAD: THE EVOLVING ROLE OF FIELD SERVICE Bain & Company recently conducted a research project comprised of executive-level interviews and an online survey of field service engineers Read Report New Report BUILDING A BRIDGE BETWEEN SALES & SERVICE WITH ASSET DATA In Collaboration with Worldwide Business Research, ServiceMax and Salesforce Read Report Customer Results THE 2021 CSO REPORT A Comprehensive Guide for CSOs Around the Globe Access Report Report 2021 GARTNER MAGIC QUADRANT FOR FIELD SERVICE MANAGEMENT ServiceMax named a Leader for the 6th consecutive time Read Report New eBook BACK TO SERVICE BASICS: 5 FOUNDATIONAL AREAS FOR SERVICE DIGITAL TRANSFORMATION Drive operational efficiency, deliver peak service and asset performance, and improve customer experience Download Ebook New Report IDC MARKETSCAPE REPORT FOR MANUFACTURING FIELD SERVICE MANAGEMENT APPLICATIONS, 2021-2022 ServiceMax has once again been named a Leader Access Report ServiceMax Point of View THE ASSET DATA THREAD: THE EVOLVING ROLE OF FIELD SERVICE Bain & Company recently conducted a research project comprised of executive-level interviews and an online survey of field service engineers Read Report ServiceMax Events & Insights Is your company ready for a new era of asset-centric field service? 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