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GETTING STARTED

New to agile task management? Start here and begin your journey with
MeisterTask.

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HOW DO I CANCEL MY SUBSCRIPTION OR CLOSE MY ACCOUNT?



These features are available to all individual users


As an individual user of MeisterTask, you can cancel your subscription or close
your account in the Accounts page.

This article is geared towards individual users of MeisterTask. If you're a
member of a MeisterTask Team and would like to manage your team's subscription
and licenses, visit our dedicated article here.

--------------------------------------------------------------------------------


CANCEL YOUR SUBSCRIPTION (WEB)

You can cancel your subscription to MeisterTask at the bottom of the Plan
section in the accounts page. Canceling your subscription will downgrade your
license to the free Basic plan at the end of your current license period.

 

 1. Click your user avatar in the top-right corner of the MeisterTask interface.
 2. Select Account from the drop-down menu.
 3. Click Plans on the left side of the page.
 4. Scroll down to the MeisterTask section.
 5. Click cancel your subscription.
    
    
 6. Click downgrade in the next window to confirm your decision. Your
    cancelation will take effect at the end of the current license period. 

To find out more about managing your billing and payment information, visit our
dedicated help center article here.

--------------------------------------------------------------------------------


CANCEL YOUR SUBSCRIPTION (IOS AND ANDROID)

Subscriptions and trials entered into via the iOS app or the Google PlayStore
are directly managed by iTunes and the Google PlayStore.

To learn how to cancel your iOS subscriptions, visit this article in Apple's
help center.

To learn how to cancel a subscription purchased from the Google PlayStore, visit
this article in the Google Play Help Center.

--------------------------------------------------------------------------------


CLOSE YOUR MEISTER ACCOUNT

If you're using MeisterTask Basic, the link to close your account will be
displayed at the bottom of the Plan section in Accounts.

If you're using MeisterTask Pro or Business, you'll need to cancel your
subscription (see above) before you can close your account completely.

WARNING

Closing your Meister Account will affect your subscriptions to all Meister
products (i.e. MeisterTask, MeisterNote and MindMeister).

WANT TO CLOSE YOUR ACCOUNT FROM YOUR IOS DEVICE? 

Check out this article.

--------------------------------------------------------------------------------

 

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IN THIS ARTICLE:

 1. Cancel Your Subscription (Web)
 2. Cancel Your Subscription (iOS and Android)
 3. Close your Meister Account

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