support.aghanim.com Open in urlscan Pro
2606:4700::6812:1ce1  Public Scan

Form analysis
2 forms found in the DOM

<form id="header-search" class="sc-fHKCsJ crfEfA">
  <div class="sc-dIEoRj iqcUQG sc-dujzCk jGkgxf"><input id="0bb71f98-0abe-4a1e-8dbc-aa073eab8cd4" placeholder="Ask a question..." class="sc-hHvkSs jISIuG" value=""><button type="submit" aria-label="search-button"
      class="sc-eDnVMP hCNkkG sc-fEyylQ bWpDSa">
      <div class="sc-gKHVLF llQHzx"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"
          class="tabler-icon tabler-icon-search">
          <path d="M10 10m-7 0a7 7 0 1 0 14 0a7 7 0 1 0 -14 0"></path>
          <path d="M21 21l-6 -6"></path>
        </svg></div>
    </button></div>
</form>

<form class="sc-fHKCsJ crfEfA sc-bhFOXJ hpLQIN">
  <div class="sc-dIEoRj ebFdSN sc-dujzCk glrAbw"><input id="986dfee8-e434-4487-86a9-8d928f5dfcee" placeholder="Ask a question..." class="sc-hHvkSs jISIuG" value=""><button type="submit" aria-label="search-button"
      class="sc-eDnVMP hCNkkG sc-fEyylQ bOJzun">
      <div class="sc-gKHVLF llQHzx"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"
          class="tabler-icon tabler-icon-search">
          <path d="M10 10m-7 0a7 7 0 1 0 14 0a7 7 0 1 0 -14 0"></path>
          <path d="M21 21l-6 -6"></path>
        </svg></div>
    </button></div>
</form>

Text Content

Help Center

Visit aghanim.com


HOW CAN WE HELP?




POPULAR ARTICLES


HOW TO USE A PROMO CODE?

Have a code? This article will help you understand how to apply them correctly.
In the hub, you can use three types of coupons: discounts, bonus coupons, and
coupons for receiving free items. Make sure you know which type of coupon you
have and proceed to activation. ---------------------------------------- FOR
FREE ITEMS: To redeem a free item, go to the 'Redeem Code' tab in the left menu
on the game hub, or use other convenient methods. Enter the code in the window
and click 'Redeem'. You'll be automatically redirected to the page with the
credited item, which will then be sent to you in the game upon successful
activation. > The type of notification about receiving an item depends on the
game. It could be an in-game notification upon entering the game or a special
signal from the inventory icon. FOR DISCOUNTS OR BONUS COUPONS: If you have a
discount or bonus coupon, you can activate it in the payment menu. Enter the
code in the 'Add promotion code' section. After successful activation, you'll
see a separate line reflecting the applied discount and the updated final price.
> After successfully applying the coupon, you'll immediately see your bonus
during payment. If the coupon was for a discount, the final price will be
recalculated automatically. If you encounter any problems, please use the
Aghanim chatbot to report your issue to our specialists. You can find the bot
icon at the end of this article in the bottom right corner.   


INVALID PROMO CODE

When activating a code, you may encounter the following issues: 'The coupon
cannot be activated. Please check and try again' and 'Coupon not found'. These
messages can appear in the following situations: * The code has already been
activated. * The coupon has expired. * The code was not entered correctly. * The
code does not match the activated purchase. Please double-check all criteria if
you encounter an issue message. If you encounter any problems, please use the
Aghanim chatbot to report your issue to our specialists. You can find the bot
icon at the end of this article in the bottom right corner.   


HOW TO SAVE PAYMENT METHOD?

When making a payment on the game hub, you can opt to save your payment details
for convenient one-click transactions later. This informative article guides you
through the process step-by-step! ---------------------------------------- You
can save a payment method when making a purchase. For example If you want to
save a card, check the box 'Securely save my payment method for 1-click payment'
and proceed with the payment. Once the purchase is complete, your method will be
saved. In the future, you can see your saved payment method in your . When
specifying your email during payment, you can use your log in, after which all
your saved payment methods will be displayed to you. In this menu, you can add a
new payment method to save it. Alternatively, you can go back and make the
payment as a Guest by clicking on the "Check Out as Guest" button. If you
encounter any problems, please use the Aghanim chatbot to report your issue to
our specialists. You can find the bot icon at the end of this article in the
bottom right corner.   


YOUR CHECKOUT PROFILE

Your checkout profile enables you to manage your saved payment methods. This
feature allows you to add, modify, or remove payment methods. Additionally, you
can view your receipts there. > Your checkout profile can be accessed at
https://my.aghanim.com  To create an , simply register using your email. When
making your initial payment and choosing to save your payment method, you will
be guided to register and establish your . Subsequently, to update your details,
kindly use the same email to log into your . Alternatively, you have the option
to manually register at https://my.aghanim.com. Upon registration, you will gain
access to add and modify your payment methods directly on the main page. You can
input details of your credit or debit cards, as well as other payment methods. 
Once added, these options will be available for selection during future
transactions, eliminating the need for re-entering details. Simply choose the
desired method from the dropdown list. Within your account settings, located in
the top right corner, you will find a management menu. By clicking on the
receipt icon, you can access a menu displaying all your receipts for completed
transactions. Adjacent to this is the account management menu, offering options
to update registration details such as email and phone number. Furthermore, your
account profile provides the opportunity to contact user support or share
feedback by clicking the Support and Feedback button. We value your input and
are committed to ensuring your experience is seamless and satisfactory.


BROWSE BY CATEGORIES


GENERAL

6 articles


THE GAME DOESN’T WORK


HOW TO CONTACT SUPPORT


HOW TO MAKE A COMPLAIN ABOUT THE CONTENT

Show all


PAYMENT

7 articles


HOW TO MAKE A PURCHASE?


HOW TO SAVE PAYMENT METHOD?


YOUR CHECKOUT PROFILE

Show all


MY PERSONAL DATA

4 articles


HOW CAN I ASK YOU TO STOP USING MY DATA?


HOW IS COLLECTED PERSONAL DATA UTILIZED?


HOW IS MY PERSONAL DATA PROTECTED?

Show all
Privacy Policy
Powered by