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PRIVACY POLICY

Last updated: November 10, 2021

Welcome! This page describes RocketReach’s practices regarding the collection,
use and disclosure of the information we collect from and about you when you use
our Service. We take our obligations regarding your privacy seriously and have
made every effort to draft this Privacy Policy in a manner that is clear and
easy for you to understand.

This Privacy Policy (“Policy”) describes how we collect, process, share and
safeguard Personal Data we collect from you, or that you provide to us, in
connection with your use of our website https://rocketreach.co/ (“Website”) or
in connection with the provision of any services through the Website or
elsewhere (“Services”), to provide web-based tools that enable our users and
customers to find business contact details of professionals (together with the
Website the “Services“). We gather Personal Data that we collect about
professionals in an online database, that is made available to users of our
Website and to our customers. This Policy also tells you about your rights and
choices with respect to your Personal Data, and how you can contact us if you
have any questions or concerns. In this Policy, “Personal Data“ means any
information relating to an identified or identifiable individual. Please read
this Policy carefully.

If you do not agree with this Privacy Policy or any part thereof, you should not
access or use any part of the Services. If you change your mind in the future,
you must stop using the Services and you may exercise your rights in relation to
your Personal Data as set out in this Policy.


PERSONAL DATA WE COLLECT

We obtain Personal Data about you from various sources described below.

Personal Data You Provide to Us
 * Account Information. If you create an account to use our Services, we collect
   Personal Data to allow you to use our Services via this account. When you
   sign up, you provide us with your name, email address, password, mobile phone
   number and other account information necessary to create and maintain your
   account.
 * Contact information and other information you choose to provide to Us. You
   have the ability to provide a variety of information during your interactions
   with us, such as through emails or other communications. When you contact us
   via a contact form, email, or other means, you provide us with Personal Data,
   such as your name and contact details, and the content of your
   communications.
 * Support Information. When you request technical support services, we will
   process your Personal Data such as your name and the contact details you use
   to contact us, as well as information on the reasons for your support
   request, and any additional information you may provide in that context.
 * Financial Information. If you purchase one of our online subscription-based
   services, you will need to provide us with your credit card information. We
   will use that information solely for the purpose of fulfilling your purchase
   request. We ourselves do not store any credit card information, but rely on
   the services of payment providers to carry out any payments you wish to make
   to us.


Where applicable, we may indicate whether and why you must provide us with your
Personal Data as well as the consequences of failing to do so. For example, it
may be necessary for you to disclose certain Personal Data in order for us to
provide the Services to you.

Information Collected via Automated Means
 * Single Sign-On Through Internet Service Providers. We may collect Personal
   Data from internet service providers when you decide to use their single
   sign-in servers to connect to our Services. Your interactions with these
   tools are governed by the privacy policies of the corresponding social media
   platforms.
 * Cookies and Similar Technologies. We collect Personal Data via cookies, pixel
   tags, or similar technologies on our Services (collectively referred to as
   “cookies“). For more information on our use of cookies, please read our
   Cookie Policy.
 * Device and Usage Information: When you access and use the Services, we
   receive and store information about interactions with our Services, such as
   date/time stamps, usage information and statistics, as well as your device,
   including your internet protocol (IP) address, browser type, device type,
   device identifiers, operating system version and type.

Information We Receive from Third Parties
 * Publicly Available Information. Our search technology scans the web and
   collects publicly available information from third party websites, such as,
   social media sites, corporate websites and public records. This information
   may include your name, email address, phone, work history, education,
   location, social profile, skills and other similar information. Our
   technology may also infer Personal Data about you by making assumptions based
   on publicly available information that may not directly concern you, combined
   with other information we have about you.
 * Other Third Parties. We may obtain Personal Data about you from third parties
   such as people directories, data brokers, corporate information directories
   and other entities. This information may include name, email, phone, work
   history, education, location, social profile, skills and other similar
   information.


HOW WE USE PERSONAL DATA WE RECEIVE OR COLLECT

We use the Personal Data we collect for the following purposes:

 * To Create Your Account for our Services and to secure and maintain it.
 * To Provide Our Services, including to operate, maintain and support our
   Services by making available our online database with business contact
   details to users and customers.
 * To Communicate With You, including to contact you for administrative purposes
   such as security or support and maintenance advisories, to provide services
   and information that you request, to respond to comments and questions, to
   contact you regarding issues concerning your use of our Services, including
   changes to this Policy, and to otherwise provide customer support.
 * Subject to any consent requirements, to Send Marketing Materials, alerts
   about the latest developments and features or other promotional materials,
   and to develop new promotional materials that can be useful or relevant to
   our customers. You will always be provided with an opportunity to opt out of
   receiving such communications.
 * For Personalization to customize our Services.
 * For Analytics and Product Development, including to measure and analyze usage
   trends and preferences in order to improve our Services, and to develop new
   products, services, and features.
 * For Customer and Vendor Relationship Management, including to track emails,
   phone calls, and other actions you have taken as our customer or vendor.
 * For Aggregation. We sometimes aggregate or anonymize Personal Data in a form
   that does not allow our users or professionals to be personally identified
   and use the resulting information for statistical analysis regarding the use
   of the Services, such as to better understand our customer base, or for other
   purposes.
 * For Administrative and Legal Purposes, such as for compliance purposes,
   including enforcing our Terms of Service or enforcing or defending other
   legal rights, or as may be required by applicable laws and regulations or
   requested by any judicial process or governmental agency, and to comply with
   our legal obligations and internal policies as permitted by law.


LEGAL BASES FOR THE PROCESSING OF PERSONAL DATA

If you are located in the EEA, Switzerland or the UK, we only use your Personal
Data as described in this section if we have a valid legal ground for the
processing, including:

 * Consent. This is the case where you have consented to the use of your
   Personal Data.
 * Contract. We need your Personal Data to provide you with our Services in
   order to perform our end of our contracts with you, such as to create and
   secure your account, or to respond to your inquiries.
 * Legitimate Interest. We have a legitimate business interest in processing
   your Personal Data to provide the Services to our Customers. We only rely on
   legitimate interest as a legal basis when such legitimate interests are not
   overridden by your interests or your fundamental rights and freedoms and we
   ensure we comply with any request you make to exercise your rights.
 * Legal Obligation. We may have a legal obligation to process your Personal
   Data, for example to comply with tax and accounting obligations, and we may
   process your Personal Data when necessary to establish, exercise, or defend
   legal claims. We may also process your Personal Data when necessary to
   protect your or another individual’s vital interests.


WHO WE SHARE PERSONAL DATA WITH

We may disclose Personal Data about you in the following circumstances:

 * Customers and Users of the Website. We make available Personal Data such as
   your name, email, phone, work history, education, location, skillset, social
   profiles and related data to our customers, and to users of our Website, in
   order to provide them with the Services.
 * Group Entities. We may disclose Personal Data about you to our affiliates and
   subsidiaries.
 * Service Providers. We work with third parties to provide services such as
   hosting, maintenance, and support. These third parties may have access to or
   process your Personal Data as part of providing those services to us. For
   example:
    * We use service providers such as payment providers to process credit card
      payments on our Website. When you use a credit card to pay for our
      services, information such as your name, billing address, phone number,
      email address and credit card information will be submitted to service
      providers for verification and to manage any recurring payments.
    * Cloud service providers who we rely on for data storage, disaster recovery
      and to perform our obligations to you;
    * We use providers of business communication tools.

 * Legal. Information about our users, including Personal Data, will be
   disclosed to law enforcement agencies, regulatory bodies, public authorities
   or pursuant to the exercise of legal proceedings if we are legally required
   to do so, or if we believe, in good faith, that such disclosure is necessary
   to comply with a legal obligation or request, to enforce our terms and
   conditions, to prevent or resolve security or technical issues, or to protect
   the rights, property or safety of RocketReach, our users, a third party, or
   the public.
 * Change of Corporate Ownership. Information about our users, including
   Personal Data, may be disclosed and otherwise transferred to an acquirer,
   successor, or assignee as part of any merger, acquisition, debt financing,
   sale of assets, or similar transaction, as well as in the event of an
   insolvency, bankruptcy, or receivership in which information is transferred
   to one or more third parties as one of our business assets.
 * Aggregated Information. We may use and disclose aggregated or otherwise
   anonymized information for any purpose, unless we are prohibited from doing
   so under applicable law.
 * Business Partners. We may share Personal Data such as name, email, phone,
   work history, education, location, skillset, social profiles and related data
   with our business partners, including for the purposes of sales, marketing,
   recruiting and other related purposes. We may share Personal Data with our
   business partners in order to contact potential customers, market products
   and services, recruit new employees and for other related purposes.


YOUR CHOICES ABOUT HOW WE USE AND DISCLOSE YOUR INFORMATION

We strive to provide you with choices regarding the Personal Data you provide to
us. We have created mechanisms to provide you with the following control over
your information:

 * Promotional Materials. If you do not wish to have your email address or other
   contact information used by RocketReach for marketing purposes to promote our
   own or our affiliates’ or subsidiaries’ products or services, you can opt out
   by contacting us as set out in the “Contact Us“ section below. If we have
   sent you a newsletter or promotional email, you may opt-out of receiving them
   by following the instructions included in each newsletter or communication.
 * Accessing, Deleting and Correcting Your Information. You may contact us as
   set out in the “Contact Us“ section below to request access to, correct or
   delete any Personal Data that we have about you. We cannot delete your
   Personal Data except by also deleting your user account. We may not
   accommodate a request to change information if we believe the change would
   violate any law or legal requirement or cause the information to be
   incorrect.

We do not control third parties’ collection or use of your information to serve
interest-based advertising. However, these third parties may provide you with
ways to choose not to have your information collected or used in this way.


YOUR EUROPEAN PRIVACY RIGHTS

If you are in the European Economic Area (the “EEA“), Switzerland or the UK, you
have the following additional rights, as provided under applicable law and
subject to any limitations in such law:

 * Right to Access. You have the right to obtain access to the Personal Data we
   hold about you and to request certain information about our processing. More
   in particular, you have the right to receive an explanation of (i) why we
   process your Personal Data, (ii) the categories of Personal Data we have
   about you, (iii) who we share your Personal Data with, (iv) how long we store
   your Personal Data and (v) who we received your Personal Data from, if it was
   not collected from you directly. We will also inform you about your privacy
   rights.
 * Right to Rectification. You have the right to correct, update or complete any
   Personal Data we hold about you that is inaccurate or incomplete. Please note
   that we may rectify or remove incomplete or inaccurate information, at any
   time and at our own discretion.
 * Right to Erasure. You may request to have your Personal Data anonymized,
   erased or deleted, as appropriate. In this case, if there is no overriding
   legitimate interest to continue processing your Personal Data we will erase
   your data.
 * Right to Object to Processing. You have the right to object to our processing
   of your Personal Data where we are relying on a legitimate interest or if we
   are processing your Personal Data for direct marketing purposes.
 * Right to Restrict Processing. You have a right in certain circumstances to
   stop us processing your Personal Data other than for storage purposes.
 * Right to Portability. You have the right to receive, in a structured,
   commonly used and machine-readable format, Personal Data that we hold about
   you, if we process it on the basis of our contract with you, or with your
   consent, or to request that we transfer such Personal Data to a third party.
 * Right to Withdraw Consent. You may withdraw any consent you previously
   provided to us regarding the processing of your Personal Data at any time and
   free of charge. We will apply your preferences going forward. This will not
   affect the lawfulness of the processing before you withdrew your consent.
 * Right to Lodge a Complaint. You may lodge a complaint with a supervisory
   authority, including in your country of residence, place of work, or where
   you believe an incident took place.

You may exercise these rights by contacting us as set out in the “Contact Us“
section below. Please note that, prior to any response to the exercise of such
rights, we will require you to verify your identity. In addition, we may have
valid legal reasons to refuse your request and will inform you if that is the
case. Note that applicable laws contain certain exceptions and limitations to
each of these rights.


INTERNATIONAL DATA TRANSFERS

If you provide us with your Personal Data when using the Services from the EEA,
Switzerland or the UK or other regions of the world with laws governing data
collection and use that may differ from U.S. law, then please note that you are
transferring your Personal Data outside of those regions to the United States
for storage and processing.

If we transfer your Personal Data internationally, we will ensure that relevant
safeguards are in place to afford adequate protection for your Personal Data and
we will comply with applicable data protection laws, in particular by relying on
an EU Commission adequacy decision, on contractual protections for the transfer
of your Personal Data or a derogation if available. For more information about
how we transfer Personal Data internationally, please contact us as set out in
the “Contact Us“ section below.


YOUR CALIFORNIA PRIVACY RIGHTS

If you are an individual residing in California, please refer to our California
Resident Privacy Notice for Users and Data Subjects, which supplements the
information and disclosures contained in this Privacy Policy.


CHILDREN’S PRIVACY

Our Services are not directed to children, and we do not knowingly collect
Personal Data from children under the age of 18. If you learn that a child has
provided us with Personal Data in violation of this Policy, please contact us as
set out in the “Contact US“ section below.


DATA SECURITY

We have implemented physical, managerial, and technical safeguards that are
designed to improve the integrity of Personal Data that we collect, maintain,
and otherwise process and to secure it from unauthorized access, use, alteration
and disclosure. All information you provide to us is stored on our secure
servers behind firewalls. Any payment transactions will be encrypted using SSL
technology.

The safety and security of your information also depends on you. Where we have
given you (or where you have chosen) a password for access to certain parts of
our Website, you are responsible for keeping this password confidential. We ask
you not to share your password with anyone.

The transmission of information via the internet is not completely secure.
Although we do our best to protect your Personal Data, we cannot guarantee the
security of your Personal Data transmitted to our Website. Any transmission of
Personal Data is at your own risk.


DATA RETENTION

We store all Personal Data for as long as necessary to fulfill the purposes set
out in this Policy, or for as long as we are required to do so for backups,
archiving, prevention of fraud and abuse, analytics, satisfaction of legal or
regulatory obligations, or where we otherwise reasonably believe that we have a
legitimate reason to do so. Retention periods will be determined taking into
account the type of information that is collected and the purpose for which it
was collected, bearing in mind the requirements applicable to the situation and
the need to delete outdated, unused information at the earliest reasonable time.

When deleting Personal Data, we will take measures to render such Personal Data
irrecoverable or irreproducible, and the electronic files which contain Personal
Data will be permanently deleted.


THIRD PARTY SERVICES

The Services may contain features or links to websites and services provided by
third parties. Any information you provide on third-party sites or services is
provided directly to the operators of such services and is subject to those
operators’ policies, if any, and governing privacy and security, even if
accessed through the Services. We are not responsible for the content or privacy
and security practices and policies of third-party sites or services to which
links or access are provided through the Service and we encourage you to learn
about third parties’ privacy and security policies before providing them with
your Personal Data.


CHANGES AND UPDATES TO THIS POLICY

We may update this Policy from time to time to reflect changes in our privacy
practices. It is our policy to post any changes we make to this Policy online.
The date the Policy was last revised is identified at the top of the page.
Please monitor our Website and this Policy periodically to check for any
changes. If we make material changes to how we treat our users’ Personal Data,
we will notify you by email to the email address specified in your account
and/or through a notice on the Website home page.


COMPLAINTS

If you wish to lodge a complaint about how we process your Personal Data, please
contact us at rocketreach@datarep.com. We will endeavor to respond to your
complaint as soon as possible. You may also lodge a claim with the data
protection supervisory authority in the EU country in which you live or work, or
where you believe we have infringed data protection laws.


CONTACT US

RocketReach is the entity responsible for the processing of your Personal Data
and for the purpose of the European Union’s General Data Protection Regulation,
is the data controller in respect of the processing of your Personal Data. If
you have any questions or comments about this Policy, our privacy practices, or
if you would like to exercise your rights with respect to your Personal Data,
please contact us by one of the following methods:

California residents: ca-privacy@rocketreach.co
EU/UK residents: rocketreach@datarep.com
All other privacy requests: privacy@rocketreach.co or via mail at:

RocketReach
800 Bellevue Way NE, Floor 5 Unit 110
Bellevue, WA 98004
United States

In addition, you may contact our data protection officer at
privacy@rocketreach.co or (833) 212-3828.

If you are located in the EEA, or the UK, you may also contact our data
protection representative at: DataRep, The Cube, Monahan Road, Cork, T12 H1XY,
Republic of Ireland or at DataRep, BPM 335368, 372 Old Street, EC1V 9AU, London,
United Kingdom.

To claim your profile, visit https://rocketreach.co/claim-profile/.

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 * +1 (833) 212-3828

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