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Submission: On July 12 via manual from US — Scanned from DE
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* info@billergenie.com * Login * How It Works * Features * Integrations * Partners * Payment Providers * Accountants * Financial Institutions * Franchises * About * Our Story * Team * News * Blog * Help Center * Careers Select Page * How It Works * Features * Integrations * Partners * Payment Providers * Accountants * Financial Institutions * Franchises * About * Our Story * Team * News * Blog * Help Center * Careers * info@billergenie.com * Login ACCOUNTS RECEIVABLE IS EASY WHEN WE AUTOMATE IT FOR YOU. SET YOUR A/R AND FORGET IT! INTEGRATES WITH YOUR ACCOUNTING SOFTWARE. USE YOUR CURRENT PAYMENT PROCESSOR! SIGN UP TODAY! AN AWARD-WINNING CLOUD-BASED SOLUTION THAT AUTOMATES ACCOUNTS RECEIVABLE FROM BILL PRESENTMENT, TO FOLLOW UP, COLLECTION AND RECONCILIATION – WITHOUT CHANGING YOUR CURRENT PROCESS. HOW IT WORKS Biller Genie works like a wish come true for businesses that need relief from all of the headaches involved with the accounts receivable process. CREATE Create an invoice in your accounting software just like you always have, and let The Genie do the rest. SEND Invoices go out when you choose and on your letterhead automatically. REMIND Late payment & follow-up reminders are sent on your schedule automatically. COLLECT Both subscribers & their customers can log-in, make payments, view history, set-up auto pay, from anywhere 24/7. RECONCILE Integration saves you time by eliminating duplicate work and making reconciliation easy. OUR BENEFITS % REDUCTION IN OVERDUE INVOICES FASTER ON PAYMENTS RECEIVED HOURS SAVED PER WEEK OF ADMINISTRATIVE WORK SCHEDULE A 1-ON-1 DEMO OUR CLOUD-BASED PLATFORM IS SO SEAMLESSLY INTEGRATED YOU WOULD THINK IT WAS PART OF YOUR ACCOUNTING SOFTWARE. FEATURES Our platform is packed full of unique features that enhance the accounts receivable process. From a fully-functional customer portal to adding late fees with ease, The Genie has you covered. INVOICE MESSENGER CUSTOMER PORTAL INTEGRATED PAYMENTS TECHNOLOGY FEES LENDER CENTER AUTO PAY PAPER MAIL LATE FEE MANAGER PAYMENT PLANNER SOFTWARE INTEGRATIONS SIGN UP NOW AS SEEN IN Google customer reviews Capterra software customer reviews QuickBooks customer reviews TESTIMONIALS Read How The Genie’s Magic Has Worked For These Happy Customers. Excellent Biller Genie 4.8 Based on 267 reviews review us on Karen K. vor 2 Tagen Dale was very helpful in setting up the new system and getting me back to being able to update the info in the system would recommend requesting Dale to help with any problems very professional and courteous Customer S. vor 2 Tagen Spoke with Dale He was very helpful and took his time to explain everything to us about the synching process for biller genie. He even installed the new synching software and synched all our companies for us. Thank you Dale this was very much apricated! martin G. vor 5 Tagen Great service, great people Response from the owner: Thank you for your positive feedback! We're happy to hear that you had a great experience with our service and team at Biller Genie. Your satisfaction is our priority! Chris G. vor 5 Tagen Nothing but great service & better technology. Not much more you can ask for Response from the owner: We're thrilled to hear that you've experienced great service and better technology with Biller Genie. Your satisfaction is our top priority, and we're glad to provide you with excellent service and advanced technology. Thank you for your positive feedback! jennifer W. vor 7 Tagen Dale was great. Got me running again. He was very patient and understood what needed to happen. Response from the owner: Thank you for your feedback! We're glad to hear that Dale was able to assist you effectively. Our team at Biller Genie values patience and understanding to ensure we meet your needs. We appreciate your kind words about Dale's support! Todd Arbogast (Schematic S. vor 10 Tagen Excellent customer service! Response from the owner: Thank you for the positive feedback! At Biller Genie, we strive to provide excellent customer service. We're delighted to hear that you had a great experience with us! Your satisfaction is our top priority. Karen D. vor 11 Tagen We have been using BillerGenie for approximately 3 weeks now - and in that very short time we cannot believe the results we are getting. Incredibly user friendly, excellent customer service and response time and super simple set-up and integration !! Response from the owner: Thank you for the positive feedback! We're thrilled to hear that you're already seeing great results with Biller Genie. Your satisfaction is our top priority! Christopher L. vor 12 Tagen Ryan and Daniel have both gone above and beyond to help us with any questions we had. Customer service is excellent and the robust features their product is able to offer help us offer an even better service for our own customers. Response from the owner: Thank you for the feedback! We're delighted to hear that Ryan and Daniel have provided exceptional support to you. At Biller Genie, we take pride in our customer service and are pleased that our team members have gone above and beyond to assist you. It's great to know that our robust features are helping you enhance the service you provide to your customers! Anne P. vor 14 Tagen Biller Genie has been a game changer for our business!The tech support has been so helpful and wonderful to work with.Highly recommend them Response from the owner: We're thrilled to hear that Biller Genie has been a game changer for your business! Our tech support team is dedicated to providing helpful and wonderful assistance. Thank you for the recommendation! Chuck M. vor 14 Tagen Dale was so patient with me & was very professional & knowledgeable. Thanks Dale for your assistance & thanks Biller Genie. Response from the owner: Thank you for your kind words! I'm thrilled Dale made such a positive impact on your experience with Biller Genie. It's great to see our team's hard work recognized. Thanks again for your support! Terri S. vor 14 Tagen Our company has been using Biller Genie services for a couple years now. I would highly recommend using them. Caleb has assisted me several times with technical issues and has been great to work with. Great customer service and quick response. Response from the owner: Thank you for being a long-time user of Biller Genie! We appreciate your recommendation. It's fantastic to hear that Caleb has been great to work with and has provided excellent assistance with technical issues. We strive to deliver great customer service and quick responses to ensure your satisfaction. Laurie K vor 15 Tagen We just signed up and so far we love it. And everyone at BG is super customer-focused, friendly, and quick to respond. Response from the owner: Thank you for sharing your positive experience with Biller Genie! We're delighted to hear that you're loving the service. Everyone at Biller Genie is dedicated to being customer-focused, friendly, and quick to respond. Your satisfaction is our top priority! Amanda C. vor 15 Tagen The team at Biller Genie has been nothing short of stellar thus far. We recently onboarded with their product and of course we had some questions along the way. Each time I reached out, I was met with either a prompt answer or a promise to find information for me. They delivered either way. I'm happy to say that I am a satisfied customer and am looking forward to continuing my work with Biller Genie!Update: I just worked with Dale to upgrade our QuickBooks<>Biller Genie sync to their new "magic carpet" and I am excited to try the new technology! Dale was knowledgeable about the issues with the previous sync, and was quick to install the new service on our computer and get us going. Thanks Dale! Response from the owner: We're thrilled to hear about your positive experience with Biller Genie! Thank you for your kind words. Our team is dedicated to providing stellar support to our customers. It's great to know that you have been satisfied with the service and are looking forward to continuing your work with Biller Genie.Regarding your QuickBooks <> Biller Genie sync upgrade to "magic carpet", we're excited for you to try out the new technology! Dale's knowledge and quick installation of the new service showcase our commitment to providing efficient solutions. Thank you for recognizing Dale's efforts, and we're glad to have you as a happy customer! Integrity Ground W. vor 15 Tagen Evana was amazing! thanks for the quick and professional consultation! Response from the owner: Thank you for your feedback! We're delighted to hear that Evana provided you with an amazing and quick professional consultation. Your satisfaction is important to us at Biller Genie! Elishah M. vor 15 Tagen Response from the owner: Biller Genie appreciates you! 3A P. vor 15 Tagen Switching to Biller Genie two years ago has been a phenomenal experience. Everyone at Biller Genie has been incredibly helpful, especially Daniel C., who has been a real blessing.Recently, we activated ACH payments during our busiest time of year, and Daniel was instrumental in setting everything up and ensuring it was functioning correctly. We don’t have much time to deal with new systems, and Daniel's thorough and supportive assistance made all the difference.I highly recommend making the switch to Biller Genie. Ask for Daniel when you’re onboarding—he’ll take great care of you. The entire Biller Genie team embodies greatness, which clearly comes from their great company culture and management. Thank you, Biller Genie, for making our operations smoother and more efficient! Response from the owner: Thank you for sharing your outstanding experience with Biller Genie and specifically highlighting Daniel's exceptional support. It's fantastic to hear that Daniel played a crucial role in setting up ACH payments smoothly for you. Your recommendation and acknowledgment of our team's greatness and company culture mean a lot to us. We're thrilled to have made your operations smoother and more efficient. Thank you for choosing Biller Genie! Sheila S. vor 15 Tagen Dale was super helpful and worked hard to resolve the issue at hand. Thanks! Response from the owner: Thank you for your feedback! We're glad to hear that Dale was super helpful and worked hard to resolve the issue for you. Your satisfaction is important to us at Biller Genie! Laura H. vor 15 Tagen Biller Genie, Dale, was great to work with this morning. He called right away and helped with the new syncing. Dale was professional and offered to help in any other ways. I appreciated the quick response to my support ticket too. Response from the owner: We're glad to hear about your positive experience with Dale at Biller Genie! It's great to know that he provided professional and prompt assistance with the new syncing. We value your feedback and are pleased that Dale's support was helpful. Thank you for recognizing the quick response to your support ticket as well! Ian B. vor 16 Tagen Since partnering with Biller Genie, our experience has been nothing short of outstanding. Our rep, Ryan Bis, is extremely knowledgeable, has been prompt, courteous, and most professional in each and every interaction, and correspondence we have had. 10 out of 10 all around! Response from the owner: Thank you for your glowing feedback about partnering with Biller Genie! We're thrilled to hear that your experience has been outstanding. Ryan Bis's knowledge, promptness, courtesy, and professionalism are truly appreciated. We aim for excellence in every interaction, and we're pleased to hear that you rate us a 10 out of 10! Thank you for choosing Biller Genie! Central Jersey Pool Management (. vor 16 Tagen Ryan was very helpful when we were initially switching to Biller Genie with account set up and all questions. We had an issue with Quickbooks that took me 3months of customer service with quickbooks and no answers. I eventually reached out to Ryan and within 5 minutes he had set me up with Daniel who rectified the issue that had nothing to do with Biller Genie in minutes! Both Ryan and Daniel are super responsive and go above and beyond to help their customers! Response from the owner: Thank you for sharing your positive experience with Ryan and Daniel at Biller Genie! We're glad to hear that Ryan was helpful during the initial switch and that Daniel was able to rectify the QuickBooks issue quickly. It's great to know that they are super responsive and go above and beyond to assist customers. We appreciate your feedback and are here to provide excellent support whenever you need it! Ocala Architectural Foam L. vor 16 Tagen We Switched to Biller Genie about 2 months ago and we have been super happy with the service, everything has been running super smooth since our first meeting wit Karim we haven't had any problems with processing any payments and even setting up our email domain was extremely easy with the help of Daniel. We are super happy with the software and with all the customer service we have gotten from Karim and Daniel. Response from the owner: Thank you for sharing your positive experience with Biller Genie! We're delighted to hear that you've been super happy with the service since switching. It's great to know that Karim and Daniel have provided excellent customer service and assistance in setting up your email domain. We're here to ensure everything runs smoothly for you and appreciate your feedback! Alyse K. vor 16 Tagen Great customer service and quick response. Very knowledgeable with resolving questions. Response from the owner: Thank you for your feedback! We're pleased to hear that you experienced great customer service, quick responses, and knowledgeable assistance. At Biller Genie, we strive to provide top-notch support to address any questions or concerns you may have. Sandra W. vor 16 Tagen Excellent customer service, and Caleb Johnson is super helpful! Response from the owner: Thank you for your feedback! We're glad to hear that you received excellent customer service and that Caleb was super helpful. At Biller Genie, we value providing exceptional support to ensure our customers' needs are met. Your satisfaction is important to us! R. F. vor 17 Tagen The great customer service at Biller Genie is what sets your company apart. Thank you for your superior support and great product! Response from the owner: Thank you for the wonderful feedback! We're delighted to hear that our customer service and product have made a positive impact. Your appreciation motivates us to continue providing superior support at Biller Genie. Thank you for choosing us! Joddie P. vor 18 Tagen Response from the owner: Biller Genie appreciates you! Kevgiblet vor 18 Tagen We are new to Billergenie and have had a great experience with them . Support is quick to respond and is very helpful. Response from the owner: Thank you for the feedback! Happy to hear your experience with Biller Genie has been great and that our support team has been quick and helpful. We're here to ensure your continued satisfaction! David P. vor 21 Tagen Evana has always been super helpful with the setup and maintenance. She is extremely responsive and makes sure to thoroughly research questions I pose to her and consult with her other team members to make sure the answers she gives are complete and accurate. The integration with QuickBooks has been great and we look forward to using Biller Genie for a long time to come!UPDATE: Daniel Chilldres also really helped with setting us up for ACH payments. He followed up with me and made sure all of my questions were answered. Very happy with the individual account attention we are receiving. Response from the owner: Thank you for such an amazing review! Biller Genie appreciates you and Evana, and we'll be sure to thank her for a job well done! stiegatmcevoy U. vor 21 Tagen Javier and Caleb spent the time with me to work through tough issues. Cudos! Response from the owner: We're glad Javier and Caleb were there to help work through tough issues with you at Biller Genie. Your kudos are truly appreciated! Albara A. vor 21 Tagen Great customer service and quick response time. Response from the owner: Thank you for the compliment! We're proud to offer great customer service and quick response times at Biller Genie. Your satisfaction is our top priority! Marcee Q. vor 21 Tagen I recently had the pleasure of working with Dale in the Orlando office and his patience and help was supremely appreciated! I am working out of town with a poor Wi-Fi connection and he hung in there and monitored the uploading process giving me updates for hours. The customer service with Biller Genie is impressive! Thank you Dale! Response from the owner: Thank you for sharing your experience! We're thrilled to hear about the excellent service you received from Dale! His patience and dedication to assisting you, especially under less-than-ideal conditions, exemplify the high standard of customer service we strive for at Biller Genie. Your appreciation for Dale and our team's efforts is greatly valued. We're here to support you! Geena K. vor 21 Tagen BillerGenie is an amazing product, and their customer service is exceptional. Caludia was amazing to work with and always quick to respond. Response from the owner: Thank you for the praise! We're thrilled to hear you find Biller Genie amazing and our customer service exceptional. It's great to know Claudia was amazing to work with and always quick to respond. Your satisfaction is what we aim for at Biller Genie! Felicia P. vor 21 Tagen Melissa is always quick to respond and solve any issues. Response from the owner: Thank you for your feedback! We're pleased to hear Melissa is consistently quick to respond and resolve issues for you at Biller Genie. It's great to have such dedicated team members. Your satisfaction is our top priority! Sydney P. vor 22 Tagen We love working with Biller Genie, as a partner.. they communicate very clearly and work so smoothly and effectively. They take great care of their customers and we look forward to strengthening the partnership! Go Daniel! Response from the owner: Thank you for the wonderful feedback and for being a valued partner! We're thrilled to hear about your positive experience working with Biller Genie and the clear communication and smooth, effective collaboration you've encountered. It's fantastic that Daniel has made such a great impression. We're also excited about the opportunity to further strengthen our partnership and continue providing excellent service to our customers together. Here's to a bright future and more success for both our teams! Trevor M (Trevor M. vor 22 Tagen Christian Santiago did an amazing job helping our mutual merchant set your their new Biller Genie account!! Response from the owner: Thank you for the great feedback, and we're thrilled to hear about your successful merchant referral. Christian Santiago's work in helping set up the new Biller Genie account exemplifies the dedication we aim for. It's fantastic to know our efforts are making a positive difference for our partners and their merchants. We appreciate your partnership and look forward to continuing to support each other's success! Kelly B. vor 23 Tagen This is my first deal with Biller Genie, and I have to tell you from the Demo to the signing....amazing experience. My client fell in love within 15 minutes of the demo and said "I am 150% in...I LOVE IT!!"Thank you to Hank Papale for your help!!Kelly Response from the owner: Thank you, Kelly, for sharing your experience with your first deal through Biller Genie! We're so pleased to hear that the demo to signing process was amazing and that your client was quickly convinced of the value our service provides. A big shoutout to Hank Papale for his role in making this happen. We appreciate your trust in Biller Genie and look forward to supporting more of your clients in the future! Sandhill N. vor 23 Tagen Caleb was very professional and help get our account up and going again. Response from the owner: Thank you for the positive feedback! We're glad to hear Caleb provided professional assistance and helped get your account up and running again with Biller Genie. Your satisfaction is important to us, and we're here to support you every step of the way! Frances M. vor 23 Tagen Biller Genie has made my life easier. Caleb Johnson in particular has been my go to guy since the start. Always ready to help and guide me through. He responds quickly, is patient and very personable. Great customer service is his forte. Thank you BG and especially Caleb. Response from the owner: Thank you for sharing your experience! We're thrilled to hear that Biller Genie has made your life easier and that Caleb Johnson has been an outstanding support since the beginning. His readiness to help, quick responses, patience, and personability are exactly what we aim for in customer service. We'll make sure to pass your thanks to Caleb and the rest of the BG team. Your satisfaction and acknowledgment mean a lot to us! Ben K. vor 23 Tagen Response from the owner: Biller Genie appreciates you! TERRI S. vor 23 Tagen Daniel Chilldres helped me reduce my AR and put in place automatic functions to help increase revenue. Biller Genie has exceeded my expectations and Daniel has given awesome service! Response from the owner: Thank you for your feedback! We're delighted to hear that Biller Genie has exceeded your expectations and that Daniel Chilldres played a key role in reducing your AR and implementing automatic functions to boost your revenue. Your satisfaction with the service provided is our top priority. We'll be sure to share your kind words with Daniel and the team. Thanks for choosing Biller Genie! Emma F. vor 23 Tagen Caleb and Dale are amazing! Dale made my life so much easier today by upgrading me to a new software. Caleb followed up this morning from an additional request I made yesterday. Dale and Caleb were knowledgeable, patient, and most importantly customer focused. They both really have a customer frame of mind. I would highly recommend Dale and Caleb be given some type of incentive for a job well done. Response from the owner: Thank you for such positive feedback! We're thrilled to hear about your exceptional experience with Caleb and Dale. It's great to know they've made a significant impact by being knowledgeable, patient, and, most importantly, customer-focused. Their dedication to providing top-notch service clearly reflects the values we hold dear at Biller Genie. We appreciate your recommendation for recognizing their efforts and will ensure their hard work is acknowledged. Thank you for choosing Biller Genie and for your support in celebrating the contributions of our team members! vanessa R. vor 23 Tagen The company i work for recently switched my merchant services to Billergenie and couldn't be happier with the experience. Daniel and Karim were instrumental in ensuring a smooth transition, handling every detail with professionalism and efficiency. Their personable approach made the process stress-free and seamless. The customer service team was always available to answer questions and provide support. Since the switch, the AR process has become smooth and efficient, significantly improving our operations. I highly recommend Billergenie for their exceptional service and dedicated team. Response from the owner: Thank you for your feedback! We're thrilled to hear about your positive switch to Biller Genie and how Daniel and Karim ensured a smooth transition. Glad our team made a difference in your AR process. Your recommendation is greatly appreciated! Sabrina L. vor 23 Tagen Dale was extremely helpful and went above and beyond to assist me! Response from the owner: Thank you for the feedback! We're glad Dale went above and beyond to assist you. Your satisfaction with Biller Genie is our top priority! Holly P. vor 24 Tagen The platform is top-notch. Very user-friendly. Customer service is just as great. Danny has helped me through some challenging scenarios and is very patient with me! Response from the owner: Thank you for the positive review! We're happy to hear you find the platform user-friendly and that Danny provided great customer service, helping you through challenging scenarios with patience. Your feedback is valued at Biller Genie! Julie T. vor 24 Tagen I have been using Biller Genie for invoice and payment processing, and the experience has been great! The platform is intuitive and efficient at streamlining our billing processes. But, what truly sets Biller Genie apart is their outstanding customer support. They are incredibly responsive, always ready to assist with any questions, or walk me through how to get the most use out of every feature. Their openness to feedback and new ideas is unique and to me, shows their commitment to continuous improvement and customer satisfaction. It has been a pleasure working with such a dedicated team. I would recommend Biller Genie to any business looking for a reliable and innovative billing solution. Response from the owner: Thank you for your glowing recommendation! It's wonderful to hear that your experience with Biller Genie has been great, from the intuitive platform to our outstanding customer support. We're committed to continuous improvement and customer satisfaction, so your feedback is especially appreciated. We look forward to continuing to support your business and are grateful for your recommendation! Chelsie C. vor 24 Tagen Response from the owner: Biller Genie appreciates you! MELISSA B. vor 24 Tagen Thanks Dale!!!! Customer Service Awesome!!!! Great for businesses with reoccurring transactions. Response from the owner: Thank you for the shoutout to Dale and our customer service team! We're thrilled to hear you've had an awesome experience, especially for your business's recurring transactions. Your satisfaction with Biller Genie means a lot to us! Leslie H. vor 24 Tagen I needed help with our merchant provider and they were unable to help unless I had information I could not get unless I was logged in. Evana Colon at BillerGenie was prompt and proficient in helping me get the infomation I needed for the merchant provider to get the account unlocked. She also called after hours to give me her number if I needed any additional assistance. The email she provided was all I needed. I appreicated the extra effort on her part. Response from the owner: Thank you for sharing your experience! We're pleased to hear Evana was prompt and proficient in assisting you with your merchant provider issue and that her extra effort, including after-hours support, made a difference. Your appreciation for Evana's dedication is valued, and we're glad she was able to resolve your concerns effectively. At Biller Genie, we're committed to going above and beyond for our clients. Tina P. vor 24 Tagen Melissa went above and beyond to resolve our issues. She is a great asset to Biller Genie. Response from the owner: Thank you for the feedback! We're thrilled to hear Melissa went above and beyond to resolve your issues. Her dedication is indeed a great asset to Biller Genie. Your satisfaction is our top priority! GET SOME WISDOM FROM THE GENIE The Genie is not only here to make accounts receivable easy for you, but also to give you tips & tricks on how to grow and make your business more efficient. REVOLUTIONIZING PAPER CHECK ACCEPTANCE Digital Check Processing with Remote Deposit Capture and Mobile Acceptance In the fast-paced digital era where efficiency is paramount, businesses are continually on the lookout for innovative financial management solutions. 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SUPERCHARGE YOUR ACCOUNTS RECEIVABLE NOW SIGN UP TODAY! * Email * Password Sign Up By proceeding, you agree to the Merchant License, Terms of Use & Privacy Policy HEADQUARTERS 4300 Biscayne Blvd. Suite 203 Miami, FL 33137 SOFTWARE Features Integrations LEARNING Help Center FAQ Blog Schedule a Demo ABOUT US Contact Us Our Story Team News Careers MY ACCOUNT Login Register Submit a Ticket PARTNERS Accounting Financial Institutions Franchises Payment Providers ©2024 Biller Genie®. All Rights Reserved. Merchant License | Terms of Use | Privacy Policy “Xero” and “Beautiful business” are trademarks of Xero Limited. | Intuit, QuickBooks, TurboTax, Proconnect and Mint are registered trademarks of Intuit Inc. | AccountingSuite is a registered trademark of YellowLabs Software, LLC. I All other trademarks, service marks and other registered marks are the property of their respective owners. * Follow * Follow * Follow * Follow * Follow Open ChatStart Chat