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[UPDATE: XIAOMI SAYS IT'S NOT TARGETING ANY SPECIFIC MARKET] XIAOMI IS
PROACTIVELY BLOCKING DEVICES IN CERTAIN REGIONS TO COMPLY WITH EXPORT
REGULATIONS
By Pranob Mehrotra
Published Sep 14, 2021
Xiaomi is proactively blocking its devices in Cuba, Iran, Syria, North Korea,
Sudan, and Crimea to comply with export regulations.
Readers like you help support XDA Developers. When you make a purchase using
links on our site, we may earn an affiliate commission. Read More.
Update (09/14/2021 @ 02:07Â ET): Xiaomi says it's not targeting any specific
market. Scroll to the bottom for more information. The article as published on
September 10, 2021, is preserved below.
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Xiaomi doesn't have an official presence in several countries, including the US.
But the company doesn't stop you from importing its devices to unsupported
regions. If you import a Xiaomi device to any such region, it should work
without any issues, provided it supports your carrier's bands. However, that
won't be the case if you reside in Cuba, Iran, Syria, North Korea, Sudan, or
Crimea.
Although Xiaomi's export policy prohibits the sale of its smartphones in the
regions mentioned above, the company didn't proactively block people's devices
if they imported them to these regions. But, of late, Xiaomi has been doing just
that.
We've seen several reports highlighting this change on our forums, Reddit (via
XiaomiAdictos), and Facebook, going back a few months. But it seems to have
affected many more users this last week.
(Image: u/yn4v4s)
The reports suggest that after a few days of use, users in these regions are
locked out of their phones, and they see the following message on the
lockscreen:
> Xiaomi policy does not permit sale or provision of the product to the
> territory in which you have attempted to activate it. Please contact the
> retailers directly for additional information.
A few users on our forums suggest that the issue is limited to devices activated
in the regions mentioned above. They claim that it shouldn't affect devices that
were activated in their intended country of sale. But we can't verify this claim
at the moment. Interestingly, the issue doesn't seem to affect users who have
installed a custom ROM on their Xiaomi device.
It's worth noting that Xiaomi's Terms and Conditions clearly state that it
prohibits buyers from exporting phones to select regions. However, it doesn't
specify that it will block phones exported to those regions.
> 14.2 The Contract and all Products sold are subject to applicable export
> control laws, including but not limited to the export control laws of. the US
> and Buyer's own jurisdiction. The Buyer will not export any product purchased
> from the Seller to any country or territory or anywhere if the export control
> laws forbid it . Prohibited countries and territories include Cuba, Iran,
> Syria, North Korea, Sudan, and the Crimea region. If the Buyer plans to export
> any Products purchased from the Seller to another country, the Buyer you must
> obtain the required export licenses (or other government approvals) before
> doing so.
--------------------------------------------------------------------------------
UPDATE: XIAOMI SAYS IT'S NOT TARGETING ANY SPECIFIC MARKET
In response to the aforementioned reports, Xiaomi has released a statement
claiming that it's "not targeting any specific markets." A company spokesperson
recently told Global Times that its move to block devices "is a cross-regional
governance that aims to prevent smuggling through the grey market and protect
user data security."
The Xiaomi spokesperson also said that the company has "temporarily" locked some
smartphones to prevent and investigate smuggling. "The investigation has
achieved significant results, and the affected devices can be unlocked now,"
they added.
At the moment, it isn't clear if or when Xiaomi will unlock the affected
devices. We'll make sure to let you know as soon as we have more information.
XDA NEWSLETTER
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communications; you can unsubscribe anytime.
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Related Topics
* XDA News Brief
* Xiaomi
About The Author
Pranob Mehrotra (2992 Articles Published)
I chanced upon the XDA Forums while looking for a way to update the original
Motorola Defy to Android 4.0 ICS. Now I help people find answers to similar
questions while covering the latest developments in the tech world. You can
reach out to me at pranob@xda-developers.com or on Twitter @pranobmehrotra.
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