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SECURITY IS A TOP PRIORITY FOR US AT TAXACT

We work to protect your personal information by using appropriate and generally
accepted safeguards, procedures, and practices for both physical and online
security. We partner with the IRS and state authorities to implement safeguards
to protect your account.

Read below for more information about the security features we use during the
sign in process to help protect your account, the tools we provide to help you
be aware of any use of your account, and what you can do if you have a concern
about security.


IDENTITY AUTHENTICATION WHEN YOU SIGN IN TO YOUR ACCOUNT

We have implemented several features in the sign in process to help make sure
it's really you accessing your account:

 * MORE COMPLEX PASSWORD REQUIREMENTS

 * AUTHENTICATION BY MOBILE PHONE OR GOOGLE AUTHENTICATOR

 * TRUSTED DEVICE VERIFICATION



To verify your identity, we'll send a unique security code to your mobile phone
when you sign in or you can retrieve the code from your linked Google
Authenticator app. Simply enter that code to authenticate your identity and
access your information.

Need help? Get fast answers to sign in questions.


SET SECURITY RULES

See all your sign in settings and choose how you want to protect your
information in the My Preferences tile. Tailor how you authenticate your
identity, update your security questions, and more.


SSN NOTIFICATIONS

We'll notify you if another user has already entered the same Social Security
Number, helping you identify typos that could delay your refund and alerting you
to possible pre-existing identity theft.


HOW WE PROTECT YOUR INFORMATION

In addition to identity authentication, vigorous monitoring, and other security
processes, TaxAct encrypts your data every time it's sent to us or the IRS. We
use industry-standard Secure Sockets Layer (SSL) protocol which provides data
encryption, message integrity, and server authentication. In addition, we take
pride in being Payment Card Industry compliant, ensuring that your payment
information is safe. For more information, see our Security Information Page.


HELP US KEEP YOU SECURE

If you notice suspicious activity related to your bank account, credit cards, or
other financial accounts, see these recommendations from the IRS. Never provide
your usernames or passwords to others, and always maintain good security
practices. For additional help, see these resources:

Security Information Page

Identity Theft Help Topic

IRS Phishing Website

IRS Identity Protection PIN Information

More Security Tips

If you have questions or need further assistance, please contact us.


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