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Submission: On April 01 via manual from CA — Scanned from GB
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OUR VALUES IN ACTION
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PERSONAL
Learn about mailing services for individuals.
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SENDING
View postage rates and shipping services for mail and packages.
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GET STAMP PRICES
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GET POSTAGE RATES
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CREATE A SHIPPING LABEL
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* Send within Canada
SEND WITHIN CANADA
Available services, rates and Registered Mail
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SEND INTERNATIONALLY
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BUY STAMPS AND PACKAGING
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* Return a purchase
RETURN A PURCHASE
Download and print your prepaid return shipping labels
* Check sending guidelines
CHECK SENDING GUIDELINES
Requirements and restrictions by destination
* Receiving
RECEIVING
Learn about the different ways to receive your mail and packages.
* Track your delivery
TRACK YOUR DELIVERY
Get an item’s status and sign up for delivery notifications
* Forward your mail
FORWARD YOUR MAIL
Redirect your mail to a new address
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GET UPDATES ON INCOMING MAIL
Use MyMail to get notified about your mail before it arrives
* Manage your mail and packages
MANAGE YOUR MAIL AND PACKAGES
Mail holds, automatic tracking and moving to a new home
* Pick up purchases at post office
PICK UP PURCHASES AT POST OFFICE
Use FlexDelivery to get packages delivered to the post office
* Mailboxes and lockers
MAILBOXES AND LOCKERS
Community mailboxes, parcel lockers and post office boxes
* Rent a post office box
RENT A POST OFFICE BOX
An extra address to securely receive mail and packages
* Money services
MONEY SERVICES
Learn about money services available at the post office.
* Money transfers
MONEY TRANSFERS
Use MoneyGram to send and receive money
* Money orders
MONEY ORDERS
A safe and prepaid alternative to cash, cheques and e-transfers
* Buy foreign cash
BUY FOREIGN CASH
Delivered to you without shipping or transaction fees
* Prepaid cards and services
PREPAID CARDS AND SERVICES
No credit history or banking information required
* Stamps and coins
STAMPS AND COINS
Learn about collectible stamps and access pictorial cancels.
* Shop latest stamps
SHOP LATEST STAMPS
Collectible stamps, albums, packs, supplies and more
* Shop latest coins
SHOP LATEST COINS
Collectible coins from the Royal Canadian Mint
* Canadian stamp stories
CANADIAN STAMP STORIES
Dive into the stories behind our stamps
* Suggest a stamp
SUGGEST A STAMP
Send us your idea for a new Canadian stamp theme
* Pictorial cancels
PICTORIAL CANCELS
Browse available cancels and find out where to find them
* Sign up for stamp news
SIGN UP FOR STAMP NEWS
Get Details, your source for the latest stamp news and releases
BUSINESS
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* Shipping
SHIPPING
Learn about services and rates for Canadian and international shipping.
* Ship in Canada
SHIP IN CANADA
Learn about domestic shipping services to suit your business needs.
* Find a rate and ship
FIND A RATE AND SHIP
Learn about costs for small business and large volume shipping.
* Snap Ship
SNAP SHIP
* Shipping Manager
SHIPPING MANAGER
* EST 2.0
EST 2.0
* Compare shipping services
COMPARE SHIPPING SERVICES
Learn about domestic shipping speeds and features.
* Regular Parcel
REGULAR PARCEL
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EXPEDITED PARCEL
* Xpresspost
XPRESSPOST
* Priority
PRIORITY
* View restrictions
VIEW RESTRICTIONS
Learn about non-mailable and controlled item mail restrictions by
country.
* Cannabis
CANNABIS
* Choose a shipping tool
CHOOSE A SHIPPING TOOL
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* Third-party shipping software
THIRD-PARTY SHIPPING SOFTWARE
* Ship internationally
SHIP INTERNATIONALLY
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* Find a rate and ship
FIND A RATE AND SHIP
Learn about costs for small business and large volume shipping.
* Snap Ship
SNAP SHIP
* EST 2.0
EST 2.0
* Compare shipping services
COMPARE SHIPPING SERVICES
Learn about U.S. and international shipping speeds and features.
* Small Packet – USA
SMALL PACKET – USA
* Small Packet International – Air or Surface
SMALL PACKET INTERNATIONAL – AIR OR SURFACE
* Tracked Packet – USA
TRACKED PACKET – USA
* Tracked Packet – International
TRACKED PACKET – INTERNATIONAL
* Expedited Parcel – USA
EXPEDITED PARCEL – USA
* International Parcel – Air or Surface
INTERNATIONAL PARCEL – AIR OR SURFACE
* Xpresspost – USA
XPRESSPOST – USA
* Xpresspost – International
XPRESSPOST – INTERNATIONAL
* Priority Worldwide
PRIORITY WORLDWIDE
* View restrictions
VIEW RESTRICTIONS
Learn about non-mailable and controlled restrictions by country
* Estimate duties and taxes
ESTIMATE DUTIES AND TAXES
Estimate duties and taxes
* Find customs codes
FIND CUSTOMS CODES
* Complete customs form
COMPLETE CUSTOMS FORM
* Choose a shipping tool
CHOOSE A SHIPPING TOOL
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* Track and find
TRACK AND FIND
Quick links to online tools.
* Track a package
TRACK A PACKAGE
* Find a postal code
FIND A POSTAL CODE
* Find an address
FIND AN ADDRESS
* Find a post office
FIND A POST OFFICE
* Find a drop-off location
FIND A DROP-OFF LOCATION
* Find a delivery standard
FIND A DELIVERY STANDARD
* Package Redirection
PACKAGE REDIRECTION
Redirect a shipment while in transit.
* Access our quick tools
ACCESS OUR QUICK TOOLS
Quick links to track your parcel, find an address or postal code.
* Snap Ship
SNAP SHIP
Online shipping tool best for small businesses.
* Shipping Manager
SHIPPING MANAGER
Online shipping tool for large volume shippers with a parcels contract.
* Request a pickup
REQUEST A PICKUP
Have us pick up packages from your business for shipping.
* Simplify returns
SIMPLIFY RETURNS
Learn about how to create a returns strategy for your customers.
* Customer return policy
CUSTOMER RETURN POLICY
Create and manage return policies online, for free.
* Get shipping resources and articles
GET SHIPPING RESOURCES AND ARTICLES
Business Matters blog.
* Service and system alerts
SERVICE AND SYSTEM ALERTS
* Marketing
MARKETING
Learn about direct mail campaigns and renting address data.
* Launch a campaign
LAUNCH A CAMPAIGN
Compare our direct mail services to match your campaign goals.
* Reach every mailbox
REACH EVERY MAILBOX
Create a direct mail campaign online or with the help of a partner.
* Precision Targeter
PRECISION TARGETER
Learn how to target the right audience for your campaign.
* Get to the tool
Get to the tool
* Create a mailing plan
Create a mailing plan
* Review your mailing plan
Review your mailing plan
* Map buttons
Map buttons
* Data view buttons
Data view buttons
* Menu buttons
Menu buttons
* Snap Admail
SNAP ADMAIL
* Find a partner
FIND A PARTNER
* Precision Targeter
PRECISION TARGETER
Precision Targeter
* Discover similar customers
DISCOVER SIMILAR CUSTOMERS
Effectively target potential customers using postal code data.
* Send Personalized Mail
SEND PERSONALIZED MAIL
Launch a campaign with personalized, addressed direct mail.
* Why direct mail marketing?
WHY DIRECT MAIL MARKETING?
Our research shows how direct mail supports marketing campaigns.
* Audience insights and solutions
AUDIENCE INSIGHTS AND SOLUTIONS
Access targeted customer lists to boost your sales.
* Rent our prospect lists
RENT OUR PROSPECT LISTS
Use the most current address data to target and segment customers.
* NCOA Mover Data
NCOA MOVER DATA
* Clean your customer lists
CLEAN YOUR CUSTOMER LISTS
Learn about services that increase the accuracy of customer data.
* NCOA mover data service
NCOA MOVER DATA SERVICE
* Get audience insights
GET AUDIENCE INSIGHTS
Analyze campaign data to optimize future campaigns.
* License our data
LICENSE OUR DATA
Use our data products to create your campaign mailing lists.
* Get marketing resources and articles
GET MARKETING RESOURCES AND ARTICLES
Business Matters blog.
* E-commerce
E-COMMERCE
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* Start selling online
START SELLING ONLINE
Learn about setting up your online store with our partners.
* Enhance your e-commerce operations
ENHANCE YOUR E-COMMERCE OPERATIONS
Learn about services to enable online purchase, delivery and returns.
* Verify customer addresses
VERIFY CUSTOMER ADDRESSES
Integrate AddressComplete™ to improve your online checkout experience.
* Display rates and delivery dates
DISPLAY RATES AND DELIVERY DATES
Integrate shipping costs and speeds directly in your online checkout.
* Request a pickup
REQUEST A PICKUP
Have us pick up packages from your business for shipping.
* Provide parcel tracking
PROVIDE PARCEL TRACKING
Add tracking to your website and let customers track their purchase.
* Ship from a store
SHIP FROM A STORE
Ship online purchases to customers from the closest retail store.
* Deliver to a post office
DELIVER TO A POST OFFICE
Offer post office pickup of purchases to your customers.
* Simplify returns
SIMPLIFY RETURNS
Create the best returns experience for your customers.
* Integrate with our APIs
INTEGRATE WITH OUR APIS
Use free APIs to integrate our services directly with your website.
* Get e-commerce resources and articles
GET E-COMMERCE RESOURCES AND ARTICLES
Business Matters blog.
* Small business
SMALL BUSINESS
Learn about shipping tools and discounts tailored for small business.
* Shipping discounts
SHIPPING DISCOUNTS
Learn about savings program discount levels.
* Start selling online
START SELLING ONLINE
Learn about setting up your online store with our partners.
* Exclusive discounts
EXCLUSIVE DISCOUNTS
* Direct mail discounts
DIRECT MAIL DISCOUNTS
Learn about small business savings on direct mail marketing campaigns.
* Postal services
POSTAL SERVICES
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* Mailing
MAILING
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* Get business letter discounts
GET BUSINESS LETTER DISCOUNTS
Learn about savings on large-volume business correspondence mail.
* Send publications
SEND PUBLICATIONS
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* Prepaid reply mail
PREPAID REPLY MAIL
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* Design and track reply mail
DESIGN AND TRACK REPLY MAIL
* Forward your mail
FORWARD YOUR MAIL
Forward mail to a new or temporary address.
* Hold your mail
HOLD YOUR MAIL
Temporarily stop mail delivery to your address.
* Register your mail
REGISTER YOUR MAIL
Pay a flat rate for Registered Mail™ and get a signature upon arrival.
* Money services and prepaid cards
MONEY SERVICES AND PREPAID CARDS
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* Money orders
MONEY ORDERS
Send certified cashable documents securely through the mail.
* Prepaid credit cards
PREPAID CREDIT CARDS
Buy prepaid cards at the post office for shopping and travel.
* Gift cards and prepaid products
GIFT CARDS AND PREPAID PRODUCTS
Buy gift cards and phone vouchers at the post office.
* Find a post office
FIND A POST OFFICE
* Rent a post office box
RENT A POST OFFICE BOX
Get your business mail delivered to a secure Postal Box.
* Digital mail and document sharing
DIGITAL MAIL AND DOCUMENT SHARING
Send pay statements and tax forms or large files to employees securely.
* Share confidential files digitally (Connect)
SHARE CONFIDENTIAL FILES DIGITALLY (CONNECT)
Securely send messages and documents outside your corporate firewall.
* Verify customer identity
VERIFY CUSTOMER IDENTITY
Setup Digital Proof of Identity to protect against fraud and theft.
* Purchase stamps and meters
PURCHASE STAMPS AND METERS
Choose your postage and save on frequent or large business mailing.
* Shop
SHOP
Shop for stamps, shipping supplies and collectibles.
* Billing and Invoices
BILLING AND INVOICES
Learn how to build customized invoices for your business.
* Articles and resources
ARTICLES AND RESOURCES
Access articles with ideas and tips to support your business operations.
* All posts in shipping
ALL POSTS IN SHIPPING
* Shipping articles
SHIPPING ARTICLES
* Shipping resources
SHIPPING RESOURCES
* Shipping events
SHIPPING EVENTS
* All posts in marketing
ALL POSTS IN MARKETING
* Marketing articles
MARKETING ARTICLES
* Marketing resources
MARKETING RESOURCES
* Marketing events
MARKETING EVENTS
* All posts in e-commerce
ALL POSTS IN E-COMMERCE
* E-commerce articles
E-COMMERCE ARTICLES
* E-commerce resources
E-COMMERCE RESOURCES
* E-commerce events
E-COMMERCE EVENTS
OUR COMPANY
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* About us
ABOUT US
Learn about our management team and corporate initiatives
* What we stand for
WHAT WE STAND FOR
Discover what drives us as an organization
* Leadership and governance
LEADERSHIP AND GOVERNANCE
Meet the teams that guide our business
* Legislation and regulation
LEGISLATION AND REGULATION
Learn more about The Canada Post Corporation Act
* Financial and sustainability reports
FINANCIAL AND SUSTAINABILITY REPORTS
Access and download financial and ESG reports
* Our values in action
OUR VALUES IN ACTION
* Corporate sustainability
CORPORATE SUSTAINABILITY
Our social and environmental leadership initiatives
* Environmental responsibility
ENVIRONMENTAL RESPONSIBILITY
The steps we’re taking to prioritize sustainable delivery
* Equity, diversity and inclusion
EQUITY, DIVERSITY AND INCLUSION
How we attract, develop and retain people who reflect Canada's diversity
* Indigenous and northern reconciliation
INDIGENOUS AND NORTHERN RECONCILIATION
Our Indigenous and Northern reconciliation strategy
* Transparency and trust
TRANSPARENCY AND TRUST
How we manage and protect your information
* Accessibility
ACCESSIBILITY
How we’re making sure we’re accessible to all Canadians
* Youth impact initiatives
YOUTH IMPACT INITIATIVES
* Community Foundation
COMMUNITY FOUNDATION
About the Foundation, grant applications and past awards
* Awards for Indigenous Students
AWARDS FOR INDIGENOUS STUDENTS
Apply for an education grant and view past recipients
* Santa letter program
SANTA LETTER PROGRAM
Send a letter to the North Pole and hear back from Santa
* Postal services for kids
POSTAL SERVICES FOR KIDS
Printable mail templates, activity sheets and fun facts
* Work with us
WORK WITH US
* Working at Canada Post
WORKING AT CANADA POST
Learn what makes us a unique workplace and apply today
* View current opportunities
VIEW CURRENT OPPORTUNITIES
Find your perfect role at Canada Post
* Contract work for your business
CONTRACT WORK FOR YOUR BUSINESS
Bid on shipping and professional services contracts
* Become an authorized retail partner
BECOME AN AUTHORIZED RETAIL PARTNER
Offer post office products and services from your store
* News and media
NEWS AND MEDIA
* Service alerts
SERVICE ALERTS
Real-time information on mail delivery interruptions
* News releases
NEWS RELEASES
Read our latest news releases and browse past updates
* Closures and service interruptions
CLOSURES AND SERVICE INTERRUPTIONS
Get information on events that may affect mail delivery
* Negotiations updates
NEGOTIATIONS UPDATES
Get the latest updates on negotiation activities
* Media centre
MEDIA CENTRE
Photo gallery, Canada Post logos and B-roll footage
SHOP
shop
* Mailing and shipping
MAILING AND SHIPPING
Order packaging, envelopes, stamps, boxes and wraps.
* Stamp collecting
STAMP COLLECTING
See the latest stamp collections and quality accessories.
* Coin collecting
COIN COLLECTING
* Quick Order
QUICK ORDER
* Favourites
FAVOURITES
* Track
* Find a postal code
* Find a rate
* See more tools
* Français
* Français
Welcome to the new Canada Post website. We're excited to introduce our
redesigned navigation menu and reorganized pages to make things easier to find.
ABOUT US
COMMITTED TO OUR CUSTOMERS IN OUR VALUES AND LEADERSHIP
We’re passionate about our customers, our employees and the communities we
serve. Learn about the values and leadership behaviours that make us the no. 1
parcel delivery company in Canada.
OUR VALUES
We are united by our values, which are founded on 3 principles: we matter as
individuals, we matter to one another and we matter to our country.
TRUST
* I earn the trust placed in me every day, and I trust that my safety and
well-being are everyone’s top priority.
* We do our best work when we trust each other.
* We value the trust Canadians have in us, and understand it is earned with
every decision and interaction.
RESPECT
* I understand that respect is the foundation of a successful workplace.
* We respect each other as colleagues and treat each other as we would like to
be treated.
* We respect our country and the communities we serve, and understand we have a
responsibility to be a positive force for change.
DELIVER
* I challenge myself to safely deliver every day because what I do matters.
* We are a network of people, united by what we accomplish and deliver
together.
* Delivering a stronger Canada for Canadians is at the heart of what we do.
OUR SIGNATURE BEHAVIOURS
Our signature behaviours embody our values, bringing them to life and guiding
our actions.
MAKE THE CALL
We’re empowered to make decisions and respectfully challenge the status quo, and
we support others to do the same.
KNOW THE DESTINATION
We understand Canada Post’s strategy and goals and how we contribute to them,
and we move forward with open minds when exploring new approaches.
DELIVER FOR OTHERS
We take pride in doing our personal best and we demonstrate care for others,
supporting and encouraging them to reach their potential.
IGNITE OUR PRIDE
We play a role in making Canada stronger by celebrating who we are, the
communities we serve and the issues that matter.
OUR LEADERSHIP
Learn about our leadership behaviours, the federal regulations that govern us
and meet the Board of Directors and senior management team.
* Meet our leadership
CORPORATE RESPONSIBILITY
We’re committed to the health and well-being of our employees, the environment
and communities we serve. Get information on our environmental and privacy
policies and learn how to access information.
* Learn about corporate responsibility
TRANSPARENCY AND TRUST
We’re committed to earning and keeping your trust while also vigilantly
protecting your information. Likewise, as a Crown corporation that serves
Canadians, we embrace transparency.
* Learn about our commitment to transparency and earning your trust
LEARN MORE ABOUT OUR GOVERNANCE AND FINANCES
RULES FOR CROWN CORPORATIONS
Learn about the Canada Post Corporation Act as set out by the federal
government. We must follow these regulations for the privilege of collecting and
delivering letters and packages to Canadians.
Find federal government regulations
FINANCIAL REPORTS
Find out how Canada Post is doing. Read our past annual reports and quarterly
financial reports.
View financial reports
CONNECT WITH US
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CONNECT WITH US
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