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Effective URL: https://docs.fortinet.com/document/fortimail/7.4.3/webmail-guide-ibe/627185/encrypted-email
Submission: On September 12 via manual from BE — Scanned from NL
Effective URL: https://docs.fortinet.com/document/fortimail/7.4.3/webmail-guide-ibe/627185/encrypted-email
Submission: On September 12 via manual from BE — Scanned from NL
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Document Library Product Pillars Network Security Network Security * FortiGate / FortiOS * FortiGate-5000 / 6000 / 7000 * FortiProxy NOC & SOC Management * FortiManager / FortiManager Cloud * FortiAnalyzer / FortiAnalyzer Cloud * FortiMonitor * FortiGate Cloud Enterprise Networking * Secure SD-WAN * FortiLAN Cloud * FortiSwitch * FortiAP / FortiWiFi * FortiAP-U Series * FortiNAC-F * FortiExtender / FortiExtender Cloud * FortiAIOps Business Communications * FortiFone * FortiVoice / FortiVoice Cloud * FortiRecorder / FortiCamera Zero Trust Access ZTNA * Zero Trust Network Access * FortiClient EMS SASE * FortiSASE Identity * FortiAuthenticator * FortiTrust Identity * FortiToken Cloud * FortiToken Cloud Security Hybrid Cloud Security * FortiGate Public Cloud * FortiGate Private Cloud * Flex-VM Cloud Native Protection * FortiCNP * FortiDevSec Web Application / API Protection * FortiWeb / FortiWeb Cloud * FortiADC / FortiGSLB * FortiGuard ABP SAAS Security * FortiMail / FortiMail Cloud * FortiCASB Security Operations SOC Platform * FortiAnalyzer / FortiAnalyzer Cloud * FortiSIEM / FortiSIEM Cloud * FortiSOAR * FortiPhish Advanced Threat Protection * FortiSandbox / FortiSandbox Cloud * FortiNDR * FortiNDR Cloud * FortiDeceptor * FortiInsight / FortiInsight Cloud * FortiIsolator Endpoint Security * FortiClient / FortiClient Cloud * FortiEDR Best Practices Solution Hubs Curated links by solution Cloud * FortiCloud * Public & Private Cloud Popular Solutions * Secure SD-WAN * Zero Trust Network Access * Secure Access * Next Generation Firewall * Security Fabric * Tele-Working * Multi-Factor Authentication * FortiASIC * Operational Technology * MSSP 4-D Resources Define, Design, Deploy, Demo * Secure SD-WAN * Zero Trust Network Access * Wireless * Switching * Secure Access Service Edge * Identity and Access Management * Next Generation Firewall Hardware Guides FortiAnalyzer FortiAnalyzer Big-Data FortiADC FortiAP / FortiWiFi FortiAP U-Series FortiAuthenticator FortiCache FortiCarrier FortiController FortiDDoS FortiDDoS-F FortiDeceptor FortiExtender FortiGate FortiGate-5000 FortiGate-6000 FortiGate-7000 FortiHypervisor FortiIsolator FortiMail FortiManager FortiNAC FortiNDR FortiProxy FortiRecorder FortiRPS FortiSandbox FortiSIEM FortiSwitch FortiTester FortiToken FortiVoice FortiWAN FortiWeb FortiWLC FortiWLM Product A-Z AscenLink AV Engine AWS Firewall Rules Container FortiOS FortiADC FortiADC E Series FortiADC Manager FortiADC Private Cloud FortiADC Public Cloud FortiAIOps FortiAnalyzer FortiAnalyzer BigData FortiAnalyzer BigData Private Cloud FortiAnalyzer Cloud FortiAnalyzer Private Cloud FortiAnalyzer Public Cloud FortiAP / FortiWiFi FortiAP-U Series FortiAuthenticator FortiAuthenticator Private Cloud FortiAuthenticator Public Cloud FortiAuthProxy FortiBalancer FortiBranchSASE FortiBridge FortiCache FortiCamera FortiCamera Cloud FortiCare Elite FortiCarrier FortiCASB FortiCentral FortiClient FortiClient Cloud FortiCloud Services FortiCNP FortiConnect FortiController FortiConverter Service FortiConverter Tool FortiCore FortiCSPM FortiCWP FortiDAST FortiDB FortiDDoS FortiDDoS-F FortiDeceptor FortiDeceptor DaaS FortiDeceptor Private Cloud FortiDeceptor Public Cloud FortiDevSec FortiDNS FortiEdge Cloud FortiEDR/XDR FortiExplorer FortiExplorer Go FortiExtender FortiExtender Cloud FortiFlex FortiFone FortiGate / FortiOS FortiGate Cloud FortiGate CNF FortiGate Private Cloud FortiGate Public Cloud FortiGate-5000 FortiGate-6000 FortiGate-7000 FortiGate-as-a-Service FortiGSLB FortiGuard Advanced Bot Protection FortiGuest FortiHypervisor FortiInsight FortiInsight Cloud FortiIPAM FortiIsolator FortiIsolator Public Cloud FortiLAN Cloud FortiMail FortiMail Cloud FortiManager FortiManager Cloud FortiManager Private Cloud FortiManager Public Cloud FortiMonitor FortiNAC FortiNAC-F FortiNDR FortiNDR (on-premise) Private Cloud FortiNDR (on-premise) Public Cloud FortiNDR Cloud FortiNDR Cloud Sensors FortiPAM FortiPAM Private Cloud FortiPAM Public Cloud FortiPhish FortiPlanner FortiPolicy FortiPortal FortiPortal Public Cloud FortiPresence FortiPresence VM FortiProxy FortiProxy Private Cloud FortiProxy Public Cloud FortiRecon FortiRecorder FortiRPS FortiSandbox FortiSandbox Cloud FortiSandbox Private Cloud FortiSandbox Public Cloud FortiSASE FortiScanner FortiSIEM FortiSIEM Cloud FortiSOAR FortiSOAR Cloud FortiSRA FortiSwitch FortiSwitch Manager FortiTap FortiTester FortiTester Private Cloud FortiTester Public Cloud FortiToken FortiToken Cloud FortiTrust Identity FortiVoice FortiVoice Cloud FortiVoice Private Cloud FortiVoice Public Cloud FortiWAN FortiWAN Controller FortiWeb FortiWeb Cloud FortiWeb Manager Private Cloud FortiWeb Manager Public Cloud FortiWeb Private Cloud FortiWeb Public Cloud FortiWLM FortiZTP IPS Engine Managed FortiGate Service Overlay-as-a-Service Security Awareness and Training SOCaaS Wireless Controller Ordering Guides Search documents and hardware ... WEBMAIL GUIDE IBE * Encrypted email * Preferences Home FortiMail 7.4.3 Webmail Guide IBE 7.4.3 7.6.1 7.6.0 7.4.3 7.4.2 7.4.1 7.4.0 7.2.0 7.0.1 7.0.0 6.4.0 ENCRYPTED EMAIL ENCRYPTED EMAIL When you receive a secure email notification, you can log on to the FortiMail webmail to view your secure email. You will find that your secure email is either in the Encrypted Email mailbox or displayed directly, depending on the email delivery method the administrator chose for your email. After logging in to the FortiMail unit, you can see your secure email either in the Encrypted Email mailbox or the temporary mailbox your administrator set up for you, depending on the email delivery method the administrator chose for your email. The name of the temporary mailbox is the same as the subject line of your secure email. CHECKING YOUR EMAIL Depending on the mailbox you view, you can perform the following tasks: Compose Mail Select to write a new email. The FortiMail webmail will use policies and mail delivery rules to determine if this mail needs to be encrypted. The mail recipient’s domain must be a protected one, otherwise an error message will appear. For more information, contact your system administrator. This option is available only if your system administrator has enabled it. Delete Click to select an individual email, or shift-click to select multiple email, then click this button to move them. Save As Select an email. Click More > Save As to open a selected email in another window or save it to another location. Reply Click to open an email, then click this button to compose a reply to the sender. This option is available only if your system administrator has enabled it. Forward Click to open an email, then click this button to send a copy to a recipient. This option is available only if your system administrator has enabled it. Mark As Read Select an email. Click More > Mark As Read to mark it as previously read. Email that have been previously read are not displayed in a bold font in the list of email messages, and are not included in the count of unread email that appears next to each mailbox folder. Mark as Unread Select an email. Click More > Mark As Unread to mark it as unread. Email that have not been read are displayed in a bold font in the list of email messages, and are included in the count of unread email that appears next to each mailbox folder. Quick Filter Use the filter to display specific type of email messages. To display a folder’s list of email messages in a specific order, click the right-hand side of a column heading to sort the display by either ascending or descending order of that column. If you still cannot immediately find the email that you want to display, you can search for it. For details, see Searching for an email. SEARCHING FOR AN EMAIL If you cannot immediately find the email that you want to display, you can search for it. You can only search for email in the Encrypted Email mailbox. You cannot search for email in the temporary mailbox. TO SEARCH FOR AN EMAIL 1. Click the blue magnifying glass icon located at the top of the page. 2. Enter the exact word or phrase to display a list of all email that contain that exact phrase. 3. Click Search Configuration and turn on the check boxes of the email attributes, such as Subject and Mail Body, that you want to search for a matching word or phrase. For best performance and results, also clear the check boxes of email attributes in which you do not want to search. 4. Click OK. 5. Click Search. 6. A list of email appears that contains the exact phrase in any of the attributes that you enabled. To clear the search results and display all of the folder’s email again, empty the search field, then click Search again. MANAGING YOUR EMAIL ACCOUNT’S STORAGE SPACE The storage capacity of your email account can vary by the number of email users, total amount of storage space available on the FortiMail network appliance, disk space quota assigned by your network administrator, and other factors. If your email account runs out of storage space, senders may not be able to deliver email to you. To prevent this problem, regularly compact your mailbox. Until you compact all folders, deleted email messages could still be consuming disk space. TO COMPACT A FOLDER 1. Go to a folder and click the icon that goes with your cursor. 2. Select Compact. FortiMail webmail expunges all email that you had previously marked for deletion and shrinks the folder to its most compact size. Previous Next © 2024 Fortinet, Inc. Privacy Policy Legal ENCRYPTED EMAIL ENCRYPTED EMAIL When you receive a secure email notification, you can log on to the FortiMail webmail to view your secure email. You will find that your secure email is either in the Encrypted Email mailbox or displayed directly, depending on the email delivery method the administrator chose for your email. After logging in to the FortiMail unit, you can see your secure email either in the Encrypted Email mailbox or the temporary mailbox your administrator set up for you, depending on the email delivery method the administrator chose for your email. The name of the temporary mailbox is the same as the subject line of your secure email. CHECKING YOUR EMAIL Depending on the mailbox you view, you can perform the following tasks: Compose Mail Select to write a new email. The FortiMail webmail will use policies and mail delivery rules to determine if this mail needs to be encrypted. The mail recipient’s domain must be a protected one, otherwise an error message will appear. For more information, contact your system administrator. This option is available only if your system administrator has enabled it. Delete Click to select an individual email, or shift-click to select multiple email, then click this button to move them. Save As Select an email. Click More > Save As to open a selected email in another window or save it to another location. Reply Click to open an email, then click this button to compose a reply to the sender. This option is available only if your system administrator has enabled it. Forward Click to open an email, then click this button to send a copy to a recipient. This option is available only if your system administrator has enabled it. Mark As Read Select an email. Click More > Mark As Read to mark it as previously read. Email that have been previously read are not displayed in a bold font in the list of email messages, and are not included in the count of unread email that appears next to each mailbox folder. Mark as Unread Select an email. Click More > Mark As Unread to mark it as unread. Email that have not been read are displayed in a bold font in the list of email messages, and are included in the count of unread email that appears next to each mailbox folder. Quick Filter Use the filter to display specific type of email messages. To display a folder’s list of email messages in a specific order, click the right-hand side of a column heading to sort the display by either ascending or descending order of that column. If you still cannot immediately find the email that you want to display, you can search for it. For details, see Searching for an email. SEARCHING FOR AN EMAIL If you cannot immediately find the email that you want to display, you can search for it. You can only search for email in the Encrypted Email mailbox. You cannot search for email in the temporary mailbox. TO SEARCH FOR AN EMAIL 1. Click the blue magnifying glass icon located at the top of the page. 2. Enter the exact word or phrase to display a list of all email that contain that exact phrase. 3. Click Search Configuration and turn on the check boxes of the email attributes, such as Subject and Mail Body, that you want to search for a matching word or phrase. For best performance and results, also clear the check boxes of email attributes in which you do not want to search. 4. Click OK. 5. Click Search. 6. A list of email appears that contains the exact phrase in any of the attributes that you enabled. To clear the search results and display all of the folder’s email again, empty the search field, then click Search again. MANAGING YOUR EMAIL ACCOUNT’S STORAGE SPACE The storage capacity of your email account can vary by the number of email users, total amount of storage space available on the FortiMail network appliance, disk space quota assigned by your network administrator, and other factors. If your email account runs out of storage space, senders may not be able to deliver email to you. To prevent this problem, regularly compact your mailbox. Until you compact all folders, deleted email messages could still be consuming disk space. TO COMPACT A FOLDER 1. Go to a folder and click the icon that goes with your cursor. 2. Select Compact. FortiMail webmail expunges all email that you had previously marked for deletion and shrinks the folder to its most compact size. Previous Next © 2024 Fortinet, Inc. 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