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Having trouble reading this email? View in browser Make way for the metaverse: Planning for the new CX universe Register now Hello Matthew The transition to Web3 has already started. With the accelerated development of AR & VR, blockchain, cryptocurrencies and NFTs, we are moving towards a new form of the internet that will profoundly transform the way Telecoms Media and Technology brands interact with their customers. The central question is not only about the outcome but also about the trajectory to this new state of the web and the business models it derives. In this session, we'll be exploring: • What are Web3 and metaverses? • What are the opportunities and challenges for brands? • How does the customer experience fit into this new paradigm? Join us on June 28th at 1:00pm BST hear from myself and a number of other specialist CX Practitioners from the Media and Telecoms Sectors. Register today. We would love for you to come and join us. This is the perfect opportunity for you to hear from industry experts on how to deliver immersive experiences in the metaverse. I hope to see you there. Mark Billingham MD for Telco, Media and Technology, Capita To understand how we process your information, please see our privacy policy To manage your email preferences click here To unsubscribe from all Capita marketing communications click here This email is sent from Capita plc, a public limited company registered in England and Wales with our registered office at 65 Gresham Street, London, EC2V 7NQ, England, registered company number 2081330 and VAT number 618184140.