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 * Products
   Feature in the spotlight
   
   
   Access groups for advanced user management
   
   Read more
   Our products
   
   Mopinion for Websites
   Deliver an exceptional website experience
   
   Mopinion for Apps
   Grab a hold of powerful in-app insights
   
   Mopinion for Email
   Boost engagement within email campaigns
   WHY WE ARE DIFFERENT
   
   Insights & Action
   Take full control of your feedback data
   
   Integrations
   Connect your favorite tools
   
   Technology
   One platform to improve the digital CX
 * Solutions
   LATEST CUSTOMER STORY
   
   
   How Calvin Klein makes data-driven decisions with Mopinion
   
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   SOLUTIONS BY ROLE CX Professionals UX & Design Experts Digital Marketers
   Digital Analysts Mobile Marketers Product Managers Email Marketers CRO
   Experts & Growth Marketers
   SOLUTIONS BY INDUSTRY Ecommerce & Retail Finance & Insurance Technology &
   Software Automotive Telcos Media Government & NPOs Travel & Hospitality
 * Customers
 * Pricing
 * Company
   LATEST WHITEPAPER
   
   
   Digital Customer Experience Benchmark 2023
   
   Download the paper
   COMPANY About Mopinion Contact us Leadership Careers Partners
   RESOURCES Blog Customer stories Whitepapers Webinars Podcast Knowledge Base
   Developer API Survey Templates

Get started Request demo
Language
 * English
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CREATE A SEAMLESS
DIGITAL EXPERIENCE


ALL-IN-ONE USER FEEDBACK SOFTWARE FOR DIGITAL CHANNELS

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See our customers
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A GREAT EXPERIENCE STARTS WITH FEEDBACK

Providing a frictionless digital experience is no easy feat, especially in a
world where customer expectations are changing with the day. That’s why you need
an agile solution that complements your quantitative data (the what) and tells
you the story behind it (the why).

Mopinion gives you a fresh perspective on the online journey, with actionable
insights into the motivation behind customer behaviour on your digital channels.


OUR PRODUCTS


IT’S TIME FOR DIGITAL-FIRST ENTERPRISES TO TAKE CONTROL OF THE ENTIRE ONLINE
JOURNEY

MOPINION FOR WEBSITES

Get the inside scoop on how your customers experience your website so that you
can drive strategy and boost engagement. Select a carefully crafted survey
template or design your own feedback surveys from scratch and start gathering
contextual insights right away.

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MOPINION FOR APPS

Collect powerful feedback from your native apps with Mopinion’s flexible and
easy-to-install SDKs for iOS and Android. This solution fully integrates with
your mobile native user experience, enabling a frictionless mobile journey for
your users.

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MOPINION FOR EMAIL

It’s time to take your email marketing campaigns to the next level. It’s not
just about the number of clicks or opens. Leverage email campaign feedback and
ensure you’re sending the right message to your audience.

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EXPERT-DESIGNED FORMS FOR EVERY TOUCHPOINT

CUSTOMER SATISFACTION (CSAT)

Customer Satisfaction is considered one of the top scoring methods among
businesses for measuring loyalty to your brand.

See live example

GOAL COMPLETION RATE (GCR) & CUSTOMER EFFORT SCORE (CES)

The Goal Completion Rate measures whether your visitor has completed a specific
goal and the Customer Effort Score measures how much effort it took to achieve
this goal.

See live example

NET PROMOTER SCORE (NPS)

NPS provides a benchmark that is indicative of customer success. It tells you
how likely your customers are to recommend your business.

See live example

CONVERSATIONAL

Conversational feedback forms are intuitive and engaging surveys that – to
respondents – feel like chat conversations.

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Get Started Request Demo


SEE WHAT THEY HAVE TO SAY

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"By using real-time feedback dashboards we can easily see which issues we have
to work on"

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"Mopinion enables our team to improve the quality of our internal Knowledge
Management system"

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"Having all touchpoints covered was really important for our customer
experience"

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"Mopinion’s features, big and small, all work together in order to help us
understand the feedback we receive"

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See all customer stories


MOPINION PLAYS WELL WITH OTHERS

From web analytics and CRM tools to Project Management and A/B Testing, we
integrate seamlessly with all of your favorite digital marketing tools.

View all integrations



AWARDS & RECOGNITION

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By using real-time feedback dashboards we can easily see which issues we have to
work on to enhance the shopper journey and satisfaction. These insights are
shared on the teams that work on the specific feedback points.

Rosanne Heijligers, Customer Experience Analyst


SEE WHAT MOPINION CAN DO FOR YOUR BUSINESS

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Have a question? Maybe you just want to say hello? Fill in the form or email us
at: support@mopinion.com

PRODUCT

 * Mopinion for Websites
 * Mopinion for Apps
 * Mopinion for Email
 * Insights & Actions
 * Conversational Feedback
 * Integrations
 * Technology
 * Mobile SDK Downloads
 * Pricing

RESOURCES

 * Blog
 * Customer Stories
 * Whitepapers
 * Webinars
 * Podcast
 * Knowledge Base
 * Developer API
 * Survey Templates
 * Changelog
 * Status

COMPANY

 * About us
 * Contact us
 * Leadership
 * Partners
 * Careers
 * Customers
 * Try for Free
 * Request a Demo

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