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Boost your productivity with BPO, BPM and InsureTech - Connect with us to
unleash your potential! Contact Us

Speak to an expert 1-800-619-2313

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RETAIL AGENTS


OUTSOURCING ADMINISTRATIVE TASKS: ENHANCING CUSTOMER SERVICE AND BUSINESS GROWTH

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STREAMLINING INSURANCE AGENT OPERATIONS WITH BACK-OFFICE SUPPORT

Insurance agents grapple with balancing business growth, client service, and
administrative duties, often resulting in time constraints and reduced
efficiency. Selectsys offers a solution by entrusting their skilled team to
seamlessly handle back-office tasks within AMS360 and Applied Epic systems,
saving agents valuable time and resources to focus on effectively building and
nurturing client relationships.


PROBLEM

Balancing business growth, client service, and administrative duties poses a
significant challenge for insurance agents, often leading to time constraints
and decreased efficiency.


SOLUTION

Entrust Selectsys' skilled team to handle your back-office tasks seamlessly
within AMS360 and Applied Epic systems. This outsourcing solution saves you
valuable time and resources, allowing you to prioritize building and nurturing
client relationships effectively.

BENEFITS

 * Enhanced Customer Service: By outsourcing administrative tasks and
   implementing a dedicated team, businesses can ensure exceptional customer
   service. This includes timely responses to inquiries, efficient handling of
   requests, and personalized support, all of which are essential for acquiring
   and retaining customers.
 * Improved Efficiency: Outsourcing administrative tasks allows businesses to
   streamline operations and improve efficiency. With a dedicated team focused
   on executing tasks with precision, processes can be optimized, turnaround
   times reduced, and workflows streamlined, leading to overall operational
   improvements.
 * Scalability:Outsourcing administrative tasks provides businesses with the
   flexibility to scale their operations as needed. Whether experiencing periods
   of growth or fluctuations in demand, having an outsourced team allows
   businesses to adjust resources accordingly without the need for significant
   internal restructuring.
 * Cost Savings:Outsourcing administrative tasks can lead to cost savings for
   businesses. By leveraging external resources, businesses can avoid the
   overhead costs associated with hiring and training internal staff, as well as
   the expenses related to maintaining infrastructure and equipment.
 * Focus on Core Activities:Outsourcing administrative tasks allows businesses
   to focus their internal resources on core activities and strategic
   initiatives. With routine administrative tasks managed externally, internal
   teams can dedicate more time and energy to activities that directly
   contribute to business growth and success.

Overall, outsourcing administrative tasks offers businesses numerous benefits,
including enhanced customer service, improved efficiency, scalability, cost
savings, and the ability to focus on core activities, ultimately supporting
business growth and success.




BUSINESS PROCESS OUTSOURCING SERVICES


BINDER AND POLICY FOLLOW-UPS

Binder and Policy Follow-Ups, managing routine follow-up emails is vital yet
repetitive. Delegate this task to us to ensure timely delivery of necessary
documents to your insured, freeing you to concentrate on other business
priorities with confidence.

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POLICY CHECKING AND QUALITY CONTROL

Policy Checking / Quality Control ensures policy accuracy by cross-referencing
with quotes, binders, and relevant bind request details. We provide peace of
mind by swiftly addressing any discrepancies to ensure your insured receives an
accurate policy promptly.

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CERTIFICATE PROCESSING

Certificate Processing may seem quick but can consume considerable time,
especially during renewals. Entrust us to swiftly and accurately handle each
certificate request, ensuring your insured obtains what they need with minimal
effort on your part—simply send us the request, and we'll take care of the rest.

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ENDORSEMENT PROCESSING

Endorsement Processing ensures accuracy and completeness in your management
system, crucial for error prevention, particularly during renewals. Let our
expert team handle the endorsement processing, freeing you from the hassle of
managing files or emails and allowing you to concentrate on your client

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DOWNLOADS FROM CARRIER PORTALS

Downloads from carrier portals often get overlooked amidst other tasks. Let
Selectsys manage this process by logging into carriers' systems, retrieving
important documents, and seamlessly integrating them into your management
system, ensuring you never miss a critical update and alleviating unnecessary
stress.

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RENEWAL PROCESSING

For Renewal Processing, our Selectsys team is dedicated to ensuring a seamless
and continuous renewal process. We'll update your management system with
accurate policy details, based on the provided data, ensuring it remains current
and precise.

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CLAIMS

Claims are an inevitable aspect of insurance, requiring prompt and efficient
handling to prevent oversights. Entrust us with the claim details, and we'll
swiftly update your system, enabling your claims department to initiate action
promptly.

Read More

Find out how Selectsys can improve your experience, expand your reach and grow
your business. Contact us today at sales@selectsys.com




SOLUTIONS

Rate, Quote & Bind(RQB) AI OCR Bridge Selectsys Max Selectsys Hub Underwriter
Link


SERVICES

New Business Underwriting RatingRenewal & Retention Accounting Claims Quality &
Consistency Policy Services Policy Issuance Notice of Cancellations
Cancellations Notice of Reinstatements Endorsements Certificate of Insurance
Inspections Premium Audits


INSURANCE MARKETS

Carriers MGAs Wholesalers Retail Agents


CORPORATE

Security Policies Why Us BPO Pilot Customer Reviews


MORE INFORMATION

Careers Blogs Sitemap Privacy Policy Terms of Service


CONTACT INFORMATION

 * 800 S. Gay Street, Suite 700, Knoxville, TN 37929

 * Denver office
   
   2301 Blake Street, Ste 100, Denver, Colorado, 80205

 * 1-800-619-2313
   
 * sales@selectsys.com

Working Hours

Monday to Friday:
8:00 AM to 10:00 PM

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