www.americangreetings.com Open in urlscan Pro
2a02:26f0:1700:1b4::239b  Public Scan

Submitted URL: https://click.email.americangreetings.com/?qs=68b690cb70aafcc05e7b92821f48731f8be6ce3e80a7a76e8abdfa35e2de968d8d0b47d61d69ac8ac8b719704a5a...
Effective URL: https://www.americangreetings.com/faq?utm_medium=email_marketing&utm_source=et&utm_campaign=MTHRS_DAY_NM
Submission: On May 08 via api from US — Scanned from DE

Form analysis 3 forms found in the DOM

/search-results

<form class="form-search" id="search-form" autocomplete="off" action="/search-results" role="search" aria-label="search">
  <input type="hidden" name="Nty" value="1">
  <div class="search-input">
    <label for="searchText" class="sr-only">Search</label>
    <input type="search" name="Ntt" id="searchText" aria-label="Type your search text here" value="Search" onfocus="if (this.value == 'Search') {this.value = '';}">
    <button id="search-icon" title="search" type="submit">search</button>
  </div>
</form>

POST /signin;jsessionid=MXVXkyLBQPIUlfT9eu1B9tRb6R5aC7eFKMxc3riMlnPizGUEUjzZ!997412497?_DARGS=/cartridges/SignInAjax/SignInAjax.jsp.atg_store_loginForm

<form method="post" action="/signin;jsessionid=MXVXkyLBQPIUlfT9eu1B9tRb6R5aC7eFKMxc3riMlnPizGUEUjzZ!997412497?_DARGS=/cartridges/SignInAjax/SignInAjax.jsp.atg_store_loginForm" id="atg_store_loginForm" role="form" aria-label="atg_store_loginForm">
  <input name="_dyncharset" type="hidden" value="UTF-8"><input name="_dynSessConf" type="hidden" value="7196130057457174230">
  <ul>
    <li>
      <span id="sign-in-error-msg" class="error-msg block msg-indent"></span>
    </li>
    <li>
      <label for="signin-email-address">Email address</label>
      <input autocomplete="off" maxlength="255" name="/atg/userprofiling/ProfileFormHandler.value.email" aria-required="true" id="signin-email-address" type="email" value=""><input name="_D:/atg/userprofiling/ProfileFormHandler.value.email"
        type="hidden" value=" ">
    </li>
    <li>
      <label for="sign-in-password">Password</label>
      <div class="password-container signin-password">
        <input autocomplete="off" maxlength="200" name="/atg/userprofiling/ProfileFormHandler.value.password" aria-required="true" id="sign-in-password" type="password" value=""><button type="button" class="toggle-password">show<span
            class="sr-only">&nbsp;password</span></button><input name="_D:/atg/userprofiling/ProfileFormHandler.value.password" type="hidden" value=" ">
      </div>
      <a href="/myaccount/forgotpassword" id="forgot-password-link">Forgot your password?</a>
    </li>
    <li class="checkbox-container">
      <input name="/atg/userprofiling/ProfileFormHandler.rememberMe" id="preferences-RememberMe" type="checkbox" value="true" class="custom-checkbox"><input name="_D:/atg/userprofiling/ProfileFormHandler.rememberMe" type="hidden" value=" ">
      <label for="preferences-RememberMe" class="checkbox-label"> Remember me every time I visit </label>
    </li>
    <li class="button-row">
      <input name="/atg/userprofiling/ProfileFormHandler.AjaxSignIn" type="hidden" value=""><input name="_D:/atg/userprofiling/ProfileFormHandler.AjaxSignIn" type="hidden" value=" ">
      <input type="button" class="button" id="ajax-signin-submit" value="Sign in" onclick="window.SignInAjax.sendRequest()">
    </li>
    <li class="button-row">
      <a href="/join" id="become-a-link" class="button">Become a Member</a>
    </li>
    <li class="memberSummary">
      <a href="/member-benefits" id="members-benefits-link">Learn more about members benefits</a>
    </li>
  </ul>
  <input name="_DARGS" type="hidden" value="/cartridges/SignInAjax/SignInAjax.jsp.atg_store_loginForm">
</form>

POST /cartridges/CapturePermissionFooter/;jsessionid=MXVXkyLBQPIUlfT9eu1B9tRb6R5aC7eFKMxc3riMlnPizGUEUjzZ!997412497?_DARGS=/cartridges/CapturePermissionFooter/CapturePermissionFooter.jsp#

<form method="post" action="/cartridges/CapturePermissionFooter/;jsessionid=MXVXkyLBQPIUlfT9eu1B9tRb6R5aC7eFKMxc3riMlnPizGUEUjzZ!997412497?_DARGS=/cartridges/CapturePermissionFooter/CapturePermissionFooter.jsp#" id="subscribe-to-newsletter"
  role="form" aria-label="subscribe to newsletter"><input name="_dyncharset" type="hidden" value="UTF-8"><input name="_dynSessConf" type="hidden" value="7196130057457174230">
  <input name="/ag/userprofiling/AGCapturePermissionHandler.pagePath" type="hidden" value="/faq"><input name="_D:/ag/userprofiling/AGCapturePermissionHandler.pagePath" type="hidden" value=" ">
  <div>
    <p class="permission-description">Sign up for the AG Newsletter!</p>
    <div class="special-instruction">Required *</div>
  </div>
  <div class="inputContainer cartridge-spacing row">
    <div class="first-name col-lg-12 col-md-12 col-sm-6 col-xs-6 col-xxs-12">
      <label for="first-name">First name</label>
      <input name="firstName" id="first-name" type="text" value=""><input name="_D:firstName" type="hidden" value=" ">
    </div>
    <div class="last-name col-lg-12 col-md-12 col-sm-6 col-xs-6 col-xxs-12">
      <label for="last-name">Last name</label>
      <input name="lastName" id="last-name" type="text" value=""><input name="_D:lastName" type="hidden" value=" ">
    </div>
    <div class="email col-lg-12 col-md-12 col-sm-12 col-xxs-12">
      <label for="email">Email *</label>
      <span id="email-error-msg" class="error-msg block msg-indent"></span>
      <input name="email" aria-required="true" id="email" type="email" value=""><input name="_D:email" type="hidden" value=" ">
      <input type="button" class="button button-row" value="Sign Up" id="sign-up-button" onclick="window.CapturePermission.submitPermissionViaAjax();">
    </div>
    <div class="RichTextContent rte-text">
      <p>By clicking "sign up", you agree to receive emails from AmericanGreetings.com&nbsp;and accept
        our&nbsp;<a href="/terms-of-service" rel="nofollow"><span style="color: rgb(213, 0, 50);">Terms of Service</span></a>,&nbsp;<a href="/privacy-policy" rel="nofollow"><span style="color: rgb(213, 0, 50);">Privacy Policy</span></a>&nbsp;and&nbsp;<a href="/cookies" rel="nofollow"><span style="color: rgb(213, 0, 50);">Cookies Policy</span></a>.
      </p>
    </div>
  </div>
  <input name="/ag/userprofiling/AGCapturePermissionHandler.permissionTypeId" type="hidden" value="AGNewsletter"><input name="_D:/ag/userprofiling/AGCapturePermissionHandler.permissionTypeId" type="hidden" value=" ">
  <input name="/ag/userprofiling/AGCapturePermissionHandler.capturePermissionViaAjax" type="hidden" value=""><input name="_D:/ag/userprofiling/AGCapturePermissionHandler.capturePermissionViaAjax" type="hidden" value=" ">
  <input name="_DARGS" type="hidden" value="/cartridges/CapturePermissionFooter/CapturePermissionFooter.jsp">
</form>

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have questions or are experiencing technical issues, please refer to our help
section below. 

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TOP QUESTIONS

Why are SmashUps™ not loading on my Safari browser?

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Our SmashUpTM cards have been experiencing technical difficulties within the
Safari Browser. While our developers work on a resolution, we suggest using the
Google Chrome Browser, or downloading our free SmashUpsTM App from the Apple App
Store.

If you would like to continue using your Safari browser on your iPhone, iPad or
Mac, we suggest clearing your cache using the following steps.


IPHONE AND IPAD:

 1. First go to Settings -> tap on Safari
 2. Safari -> tap on Advanced towards the bottom of your screen. 
 3. Tap on Website Data -> then enter “imgag.com” into the Search Box.
 4. Swipe left on the “imgag.com” entry and then tap Delete.


MAC:

 1. With Safari open, first go to Preferences under the Safari dropdown towards
    the top of your screen.
 2. Select Privacy -> click Manage Website Data
 3. Enter “imgag.com” in the Search Box.
 4. Click on the “imgag.com” entry and then click on the Remove button.

The American Greetings new SmashUp app is also available for download on the App
Store or in Google Play. The SmashUp app allows you to send Celebrity and
Talking SmashUp cards from your mobile device!

For more information, please visit our SmashUp page:
https://www.americangreetings.com/smashups

For Apple devices, you can download the SmashUps app from the App Store here:
https://apps.apple.com/us/app/smashups/id1441317717

ONLY IF NEEDED: For Android devices, your can download the SmashUps app in the
Google Play store here:
https://play.google.com/store/apps/details?id=com.smashups

We apologize for the inconvenience and hope to have this resolved shortly. Thank
you for your patience.

How do I cancel my membership?

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American Greetings memberships renew automatically. If you do not wish to have
your membership renew, please visit the Manage Membership page to cancel your
membership. You will select the “Do not renew membership” option, and your
membership will expire at the end of your term.  Please note, charges already
incurred may be non-refundable under the terms of your membership. You may
continue to use your membership until it expires.

How much does a membership cost?

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All memberships include both ecards and creatacards. As a member, you can send
as many ecards and creatacards from our extensive collection. Also, all
memberships include access to great benefits like:
 
--Send your ecards to Facebook!
--Include physical gifts or gift cards with your eCard!
--Personalize and print store quality cards from home with PRINTABLES!
--MEMBER TOOLS such as Address Book, Reminder Service, and Pre-scheduled eCards!
--PLUS much more!
 
A membership can be purchased for $29.99 per year or just $39.99 for two years.
Monthly memberships are also available for $6.99 each month. New members are
eligible for great ecard benefits, including free and premium greetings!. To
sign up for our Membership, please click 'Join Now!' at the top of our website.
For more information about Membership please see our Member Benefits page. 
When I sign in, why do I get an incorrect email or password error?

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Please make sure that your password is entered in correctly by using the show
button located next to the password field. Keep in mind that passwords must
contain at least 8 or more characters, a mix of upper and lower case letters (at
least one upper case letter), and at least one number. 

If you're getting a "please correct your email or password" error, you may be
inputting an address or password that does not match what we have on file for
your account. Some of the more common reasons for this are:

- Quotation marks, brackets or spaces before or after the email address

- Automatic fill-in of password information by your computer

- Additional characters or spaces from your email address

We recommend that you manually type your email address and password. If that
does not resolve the issue, you can also reset your password.

How do I add a gift to my ecard?

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As a member, you can add a gift card to your ecard from many leading retailers.
 1. Choose any ecard and personalize.
 2. After adding your personal message, continue to Step 3 to add your
    recipient.
 3. On this page you will need to click the button that reads 'SEND ECARD WITH A
    GIFT CARD'
 4. You will then have to option to select a gift card from one of the many
    retailers.
 5. After you choose your gift card option, you will continue to the next step
    to choose the value of the gift card and enter your payment information.
 6. Confirm your total and click 'SEND ECARD WITH GIFT CARD'

Do you sell paper cards, party supplies, gift wrap and gifts on
AmericanGreetings.com?

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We no longer sell paper cards, party supplies, gift wrap and gifts on
AmericanGreetings.com. However, you can shop for all of those items at one of
our incredible retail partners. Here is our retailer locator.

We currently only provide digital greeting memberships on AmericanGreetings.com.

If you don't find what you are looking for, one of our Customer Support
representatives would be happy to assist you. Please contact us for information
on how to reach our Customer Support center.

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