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Text Content

JOURNAL OF URGENT CARE MEDICINE

Practice Management

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   * Clinical Feature Articles
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Orthopedic Case ReportUrgent Care Management of Scaphoid Fracture
Original ResearchFast Track Improves Patient Flow and Wait Times in the
Pediatric Urgent Care: A Quality Improvement Project
Case ReportsEscalating Back Pain Leading to a Diagnosis of ST-Elevation
Myocardial Infarction (STEMI) in Urgent Care: A Case Report
Practice ManagementPatient Arrival Times In Urgent Care
Images Challenge47-Year-Old With Left Hip Pain
Orthopedic Case ReportUrgent Care Management of Scaphoid Fracture
 * Clinical
 * Orthopedic Case Report


URGENT CARE MANAGEMENT OF SCAPHOID FRACTURE

By Ashley Blachford  /  June 27, 2024
Naushair Hussain, DO; Shahmeer Hussain, DO; Clinton A. Hartz, MD Urgent Message:
Scaphoid fractures most frequently occur at the mid…
Read More


Original ResearchFast Track Improves Patient Flow and Wait Times in the
Pediatric Urgent Care: A Quality Improvement Project
 * Clinical
 * Original Research


FAST TRACK IMPROVES PATIENT FLOW AND WAIT TIMES IN THE PEDIATRIC URGENT CARE: A
QUALITY IMPROVEMENT PROJECT

By Ashley Blachford  /  June 27, 2024
Urgent Message: Fast trackmodels aim to improve patient throughput metrics for
low-acuity patients. In this quality improvement project, a process…
Read More


Case ReportsEscalating Back Pain Leading to a Diagnosis of ST-Elevation
Myocardial Infarction (STEMI) in Urgent Care: A Case Report
 * Case Reports
 * Clinical


ESCALATING BACK PAIN LEADING TO A DIAGNOSIS OF ST-ELEVATION MYOCARDIAL
INFARCTION (STEMI) IN URGENT CARE: A CASE REPORT

By Ashley Blachford  /  June 28, 2024
Urgent Message: Acute coronary syndromes (ACS), including ST-elevation
myocardial infarction (STEMI), may present with predominant back pain or other
non-chest-pain…
Read More


Practice ManagementPatient Arrival Times In Urgent Care
 * Developing Data
 * Practice Management


PATIENT ARRIVAL TIMES IN URGENT CARE

By Ashley Blachford  /  July 1, 2024
The table above shows the percentage of patients within an average day who
arrived during each hour of operations, based…
Read More


Images Challenge47-Year-Old With Left Hip Pain
 * Images Challenge


47-YEAR-OLD WITH LEFT HIP PAIN

By Ashley Blachford  /  December 19, 2023
One afternoon, a 47-year-old man presents in the urgent care with left hip pain
that he says just started in…
Read More




URGENT CARE NEWS



HOSPITAL PEDIATRIC CAPABILITY LEVELS SUGGESTED

A study of 1,061 hospitals recently published in JAMA Network Open offers a
classification of …
Read More

CDC IN COLORADO TO MANAGE BIRD FLU OUTBREAK

The Centers for Disease Control and Prevention (CDC) has sent a 9-member team of
epidemiologists, …
Read More

CYBERATTACK COSTS UNITEDHEALTH $2.45B AGAINST PROFITABLE Q2

UnitedHealth Group—the parent company of Change Healthcare, which is still
reeling from a massive data …
Read More

URGENT CARE FOR KIDS DEAL ADDS 11 LOCATIONS

Urgent Care for Kids in Houston, Texas, this week announced the acquisition of
11 Pediatrix …
Read More

SEPSIS PROCEDURES AND TRAINING NOW REQUIRED FOR UC CENTERS IN MARYLAND 

A newly minted law in Maryland requires hospitals and urgent care centers to
develop evidence-based …
Read More




ORIGINAL RESEARCH ARTICLES



FAST TRACK IMPROVES PATIENT FLOW AND WAIT TIMES IN THE PEDIATRIC URGENT CARE: A
QUALITY IMPROVEMENT PROJECT

Urgent Message: Fast trackmodels aim to improve patient throughput metrics for
low-acuity patients. In this …
Read More

RETURN VISITS AND HOSPITALIZATION RATES OF ADULT PATIENTS DISCHARGED WITH
TACHYCARDIA AFTER AN URGENT CARE VISIT: A RETROSPECTIVE COHORT STUDY

Urgent Message: Patients discharged from an urgent care clinic with tachycardia
were found to have …
Read More

INFLUENCE OF CLINICAL SETTING ON ANTIBIOTIC PRESCRIBING PRACTICES FOR ACUTE
OTITIS MEDIA IN CHILDREN AT AN URBAN ACADEMIC MEDICAL CENTER

Urgent Message: This retrospective chart review study found that the odds of
children receiving an …
Read More

NSAIDS IN URGENT CARE AND EMERGENCY DEPARTMENTS: A NARRATIVE REVIEW

Urgent Message: This narrative review of non-steroidal anti-inflammatory drugs
(NSAIDs) characterizes the specific evidence-based indications, …
Read More

USING URGENT-CARE-BASED TELEMEDICINE TO INCREASE PRIMARY CARE REFERRALS: A
QUALITY IMPROVEMENT PROJECT

Urgent Message: A quality improvement project demonstrated increased referral
rates to primary care from an …
Read More




CLINICAL ARTICLES



DYSPNEA IN THE URGENT CARE: DIFFERENTIATING BENIGN FROM ‘CAN’T MISS’

Urgent Message: Patients commonly present with respiratory symptoms in the
urgent care setting and not infrequently complain of some degree …
Read More

A REVIEW OF GENITAL MYCOPLASMA AND UREAPLASMA INFECTIONS FOR THE URGENT CARE
CLINICIAN

Urgent Message: Mycoplasma species, most notably Mycoplasma genitalium are an
increasingly recognized etiology of persistent urethral discomfort and
non-gonococcal urethritis …
Read More

HOW USEFUL IS ULTRASOUND IN ACUTE FEMALE PELVIC PAIN?

Andrew Alaya, MD, MSc Urgent Message: For time-sensitive diagnoses related to
acute pelvic pain, ultrasound is generally the recommended initial …
Read More

ISOLATED STERNAL FRACTURES AFTER TRAMPOLINE FALLS IN CHILDREN: A CASE SERIES

Urgent Message: Isolated sternal fractures in children can occur from relatively
minor trauma, such as a trampoline fall, and patients …
Read More




PRACTICE MANAGEMENT ARTICLES



THE URGENT NEED FOR STI TESTING IN URGENT CARE CENTERS

Urgent Message: With STI rates rising, urgent care centers have a unique
opportunity to address a pressing public health need …
Read More

2024 URGENT CARE’S TOP 100 BY NUMBER OF LOCATIONS

Alan Ayers, MBA, MAcc The following table summarizes the 100 largest urgent care
operators by number of locations as of …
Read More

AVOIDING COMMON PITFALLS IN URGENT CARE SITE SELECTION

Urgent Message: Location and accessibility are keys to success for any urgent
care. Operators must avoid common pitfalls when evaluating …
Read More

WHAT DOES UNCLAIMED PROPERTY MEAN FOR URGENT CARE PROVIDERS?

Urgent Message: Undeliverable refunds of patient balances do not become property
of the urgent care center, but rather, after effort …
Read More




INSIGHTS IN IMAGES CHALLENGES


29-YEAR-OLD WITH CHRONIC HIP PAIN

Click Here


70-YEAR-OLD WITH FATIGUE AND EDEMA

Click Here


56-YEAR-OLD WITH CANCER AND DEVELOPING RASH

Click Here


60-YEAR-OLD WITH ANNOYING COUGH

Click Here


15-YEAR-OLD GASPING FOR AIR

Click Here


29-YEAR-OLD WITH STINGING SENSATION

Click Here




CASE REPORTS



ESCALATING BACK PAIN LEADING TO A DIAGNOSIS OF ST-ELEVATION MYOCARDIAL
INFARCTION (STEMI) IN URGENT CARE: A CASE REPORT

Urgent Message: Acute coronary syndromes (ACS), including ST-elevation
myocardial infarction (STEMI), may present with predominant back …
Read More

ATYPICAL CHEST X-RAY APPEARANCE IN A PATIENT WITH COUGH: A CASE REPORT

Urgent Message: The azygos lobe may be apparent on a chest x-ray and is a
relatively …
Read More

FEVER OF UNKNOWN ORIGIN: A CASE REPORT OF BABESIOSIS INFECTION

Batsheva R. Sholomson, DO; Danielle Langan, DO; Abbas Husain, MD; Shorok Hassan,
DO Urgent Message: With …
Read More

INTRAORAL ANGIOEDEMA AFTER OLANZAPINE OVERDOSE: A CASE REPORT

Urgent Message: Patients may present to an urgent care facility with intraoral
angioedema, a life-threatening emergency …
Read More

EXPANDING THE DIFFERENTIAL OF THUNDERCLAP HEADACHE BEYOND SUBARACHNOID
HEMORRHAGE: A CASE REPORT

Urgent Message: Cerebral venous thrombosis is a serious cause of headache that
can present in a …
Read More




HEALTH LAW



CHANGING AN EMPLOYEE FROM FULL-TIME TO PART-TIME STATUS

Urgent message: Whether due to reduced staffing needs or employee preference,
some employees in urgent care …
Read More

ARE URGENT CARE PROVIDERS LIABLE IF THEY DON’T TEST PATIENTS FOR COVID?

Click Here to download the PDF. Urgent message: As the severity of newer strains
of SARS-CoV-2 …
Read More

WHO CAN TAKE X-RAYS IN AN URGENT CARE CENTER?

Urgent message: Given that x-ray is a differentiating feature of “urgent care”
and the current challenges …
Read More

WHAT QUALIFIES SOMEONE TO TAKE X-RAYS IN THE URGENT CARE CENTER? IT ALL DEPENDS
ON WHERE YOU’RE LOCATED

X-rays are high on the list of services patients expect urgent care centers to
provide when …
Read More

AVOIDING DEFAMATION LAWSUITS IN URGENT CARE

Urgent message: People are unlikely to trust their healthcare to a provider with
a sullied reputation, …
Read More




JUCM CAREER CENTER

Associate Ultrasound Director - Physician - Emergency Medicine - Jefferson
Health Northeast

Philadelphia, PA
Undisclosed
OP-Only FM in Charming Andalusia, AL with Student Loan Assistance!

Andalusia, AL
ScionHealth
Northeast Georgia Physicians Group is seeking the nation's brightest and most
innovative Family Medicine Physicians to help us deliver the highest level of
primary care to our patients!

Gainesville, GA
Northeast Georgia Health System
RWJBarnabas Health is seeking an Emergency Medicine by the Jersey Shore in
Lakewood, NJ!

Lakewood, NJ
RWJBarnabas Health
Family Medicine Physician for Residency Program in Northern California, $50,000
Sign-on Bonus

Davis, CA
Sutter Health
Postdoctoral Fellow in Emergency Medicine Health Services Research

Palo Alto, CA
Stanford School of Medcine
Primary Care Physician - Monticello, GA

Monticello, GA
VillageMD
Consultant Emergency Medicine Physician

Wellington
Health New Zealand - Te Whatu Ora - Capital, Coast & Hutt Valley
Medical Assistant - Urgent Care - Per Diem

Pasadena, CA
UnitedHealth Group
Medical Assistant - Urgent Care - Per Diem

Covina, CA
UnitedHealth Group
View All Jobs



 * Urgent Care Physician – Allegheny Health Network (AHN) – Erie, PA January 11,
   2020
 * Physician to join an Accredited Urgent Care Center – Westmed Medical Group –
   NY January 9, 2020
 * $15K Sign-On Bonus - Urgent Care Physician – Main Line HealthCare January 6,
   2020
 * URGENT CARE PHYSICIANS – HealthPartners - Minneapolis/St. Paul, MN December
   20, 2019
 * Urgent Care Opportunity w/ Signing bonus – Watson Clinic - Florida, United
   States December 20, 2019


DOWNLOAD PAST ISSUES

 



July/August 2024: Avoiding Long-Term Complications of Scaphoid Fractures

 * June 2024
 * May 2024
 * April 2024
 * March 2024

VIEW ISSUES ARCHIVE


CLINICAL CHALLENGES

29-YEAR-OLD WITH CHRONIC HIP PAIN

A 29-year-old man presents to urgent care complaining of chronic right hip pain
with movement and exercise. He’s an avid …
Read More

70-YEAR-OLD WITH FATIGUE AND EDEMA

A 70-year-old male with a history of atrial fibrillation presents to urgent care
for 1 week of fatigue and edema …
Read More

56-YEAR-OLD WITH CANCER AND DEVELOPING RASH

A 56-year-old woman presents to urgent care for a rash that developed on her
hands, ears, and nose over the …
Read More

60-YEAR-OLD WITH ANNOYING COUGH

A 60-year-old man presents to urgent care complaining of an annoying cough for
several months. He states that he frequently …
Read More

15-YEAR-OLD GASPING FOR AIR

A 15-year-old male with no significant past medical history presents after he
was noted to be gasping for air and …
Read More


OCCUPATIONAL MEDICINE

DOES CONCENTRA’S NEW ACQUISITION FORESHADOW A NEW ERA FOR UC AND OCC MED?

On the surface, it seems like the kind of event that has become commonplace in
urgent care: A large, national …
Read More

UPDATE: THE COVID-19 VACCINE MANDATE FOR MANY BUSINESSES IS OFF—AGAIN

Just when you thought you had clarity on the Occupational Safety and Health
Administration’s mandate to vaccinate workers at businesses …
Read More

THAT VACCINE MANDATE FOR PRIVATE BUSINESSES THAT WAS CALLED OFF? IT’S ON
AGAIN—AND THE CLOCK IS TICKING

The Occupational Health and Safety Administration’s plan to require employers
with 100 or more workers to institute a COVID-19 vaccine …
Read More

YOUR OCC MED CLIENTS NEED YOUR SUPPORT WITH THE NEW COVID-19 ETS—IMMEDIATELY

The Occupational Safety and Health Administration just issued an Emergency
Temporary Standard intended to protect workers from getting infected with …
Read More

MORE PEOPLE ARE TRUDGING OFF TO WORK ON SITE. DO YOU KNOW WHO’S AT GREATEST RISK
FOR COVID-19?

While some employers are content to maintain remote or hybrid work situations
for their workers, either because of strong stances …
Read More


REVENUE CYCLE MANAGEMENT

WHAT DID WE LEARN FROM THE CHANGE HEALTHCARE OUTAGE?

Phyllis Dobberstein, CPC, CPMA, CPCO, CEMC, CCC Nearly all of us in the
healthcare ecosystem were impacted by the cyberattack on …
Read More

CONTRACTING: PRIMARY CARE VERSUS URGENT CARE

Heather Rothermel When considering contracting for your clinic, it will be
important to know how you plan to market your …
Read More

WHY DOES START-UP CONTRACTING TAKE SO LONG?

Heather Rothermel Consider this scenario: You’ve decided to open an urgent care
center. You’ve secured funding, found the perfect location, …
Read More

WHAT IS A FALSE CLAIM?

Benjamin Barlow, MD; Phyllis Dobberstein, CPC, CPMA, CPCO, CEMC, CCC The False
Claims Act (FCA) is a federal statute enacted in …
Read More

NINE RECURRING CODING PITFALLS FOR URGENT CARE CLINICIANS TO AVOID

Brad Laymon, PA, CPC, CEMC Over my career as a physician assistant, I have
delved extensively into the intricacies of …
Read More


DEVELOPING DATA

PATIENT ARRIVAL TIMES IN URGENT CARE

The table above shows the percentage of patients within an average day who
arrived during each hour of operations, based …
Read More

CATEGORIZATION OF CODES MOST FREQUENTLY USED IN URGENT CARE

International Classification of Disease (ICD) codes—maintained by the World
Health Organization and published in the United States by the Centers …
Read More

PRESCRIPTION DURATION FOR URGENT CARE PATIENTS

Whereas primary care is focused on prevention and management of chronic
conditions, urgent care has historically been defined as episodic …
Read More

URGENT CARE DE NOVO GROWTH BY OPERATOR SIZE, 2022-2023

A compilation of 2022 and 2023 de novo urgent care center data shows a 7%
decline in new locations: from …
Read More

HOW URGENT CARE IS BECOMING MORE CORPORATIZED

In 2023, the urgent care industry added 1,057 de novo locations—new sites that
did not previously exist. But these new …
Read More


ABSTRACTS IN URGENT CARE

ABSTRACTS IN URGENT CARE – JULY/AUGUST 2024

Use of NEXUS II Clinical Decision Tool for Blunt Head Injuries in Elderly
Patients Take Home Point: Older patients with …
Read More

ABSTRACTS IN URGENT CARE – JUNE 2024

Using AI to Detect Myocardial Infarction Take Home Point: The use of an
occlusive myocardial infarction (OMI) artificial intelligence (AI) …
Read More

ABSTRACTS IN URGENT CARE – MAY 2024

Encouraging Shorter Course Antibiotic Prescribing Take Home Point: In this
quality improvement project, both education with performance feedback in
combination …
Read More

ABSTRACTS IN URGENT CARE – APRIL 2024

Rehabilitation in Post-Acute Anterior Shoulder Dislocation Take Home Point: This
study suggests that routinely referring patients to a program of …
Read More

ABSTRACTS IN URGENT CARE – MARCH 2024

Omicron versus Flu & RSV – Which is Most Dangerous for Children? Take Home
Point: In this study, hospitalization rates …
Read More


LETTER FROM THE EDITOR-IN-CHIEF

‘AS LITTLE AS NECESSARY…’– A MANTRA FOR URGENT CARE

“Do as little as necessary, not as much as possible.” This is the mantra I
recite throughout every urgent care …
Read More

OUR SUCCESS IN URGENT CARE IS DEFINED BY HOW WE PLAY OUR ‘GREATEST HITS’

Recently one evening, I meandered into a bar on iconic 6th Street in Austin,
Texas— America’s epicenter for live music …
Read More

‘WHAT HAPPENS IF WE DO NOTHING?’ IS STILL THE RIGHT QUESTION

Joshua Russell, MD, MSc, FACEP, FCUCM “It only hurts right here,” Rich told me,
pointing to a tender spot on …
Read More

BROADER ISSUES SURROUND ‘WORK NOTE SEEKING’

Joshua Russell, MD, MSc, FCUCM, FACEP Who among us has worked a single urgent
care (UC) shift without at least …
Read More

WHAT HAPPENS IF WE DO NOTHING?

Joshua Russell, MD, MSc, FCUCM, FACEP In its most modern form, medicine revolves
around action. We are trained as clinicians …
Read More





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ABOUT US

The Journal of Urgent Care Medicine® (JUCM) is the official journal of the
Urgent Care Association (UCA). Each issue contains a mix of peer-reviewed
clinical and practice management articles that address the distinct clinical and
practice management needs of those who are working in today’s busy urgent care
centers. JUCM’s reach of over 42,000 includes qualified clinicians, business and
administrative professionals working in urgent care facilities nationwide


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