support-br.tenorshare.com Open in urlscan Pro
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URL:
https://support-br.tenorshare.com/
Submission: On August 22 via automatic, source certstream-suspicious (August 22nd 2024, 11:33:19 pm UTC) — Scanned from DE

Form analysis
1 forms found in the DOM

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  <div data-v-4ead6cb7="" class="el-form-item is-required el-form-item--small"><label for="product_id" class="el-form-item__label">Produto</label>
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      <div data-v-4ead6cb7="" class="el-select el-select--small"><!---->
        <div class="el-input el-input--small el-input--suffix"><!----><input type="text" readonly="readonly" autocomplete="off" placeholder="Selecionar o Produto" class="el-input__inner"><!----><span class="el-input__suffix"><span
              class="el-input__suffix-inner"><i class="el-select__caret el-input__icon el-icon-arrow-up"></i><!----><!----><!----><!----><!----></span><!----></span><!----><!----></div>
        <div class="el-select-dropdown el-popper" style="display: none; min-width: 720px;">
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            <div class="el-select-dropdown__wrap el-scrollbar__wrap el-scrollbar__wrap--hidden-default">
              <ul class="el-scrollbar__view el-select-dropdown__list"><!---->
                <li data-v-4ead6cb7="" class="el-select-dropdown__item"><span>Tenorshare 4uKey (windows)</span></li>
                <li data-v-4ead6cb7="" class="el-select-dropdown__item"><span>Tenorshare 4uKey (mac)</span></li>
                <li data-v-4ead6cb7="" class="el-select-dropdown__item"><span>Tenorshare 4uKey - iTunes Backup (windows)</span></li>
                <li data-v-4ead6cb7="" class="el-select-dropdown__item"><span>Tenorshare 4uKey -Password Manager(windows)</span></li>
                <li data-v-4ead6cb7="" class="el-select-dropdown__item"><span>Tenorshare 4uKey -Password Manager(mac)</span></li>
                <li data-v-4ead6cb7="" class="el-select-dropdown__item"><span>Tenorshare UltData (windows)</span></li>
                <li data-v-4ead6cb7="" class="el-select-dropdown__item"><span>Tenorshare Ultdata (mac)</span></li>
                <li data-v-4ead6cb7="" class="el-select-dropdown__item"><span>Tenorshare iCareFone(windows)</span></li>
                <li data-v-4ead6cb7="" class="el-select-dropdown__item"><span>Tenorshare iCareFone(mac)</span></li>
                <li data-v-4ead6cb7="" class="el-select-dropdown__item"><span>Tenorshare ReiBoot(windows)</span></li>
                <li data-v-4ead6cb7="" class="el-select-dropdown__item"><span>Tenorshare ReiBoot(mac)</span></li>
                <li data-v-4ead6cb7="" class="el-select-dropdown__item"><span>Tenorshare UltData for Android(windows)</span></li>
                <li data-v-4ead6cb7="" class="el-select-dropdown__item"><span>4uKey - iTunes Backup (mac)</span></li>
                <li data-v-4ead6cb7="" class="el-select-dropdown__item"><span>ReiBoot for Android(windows)</span></li>
                <li data-v-4ead6cb7="" class="el-select-dropdown__item"><span>Tenorshare 4uKey for Android (windows)</span></li>
                <li data-v-4ead6cb7="" class="el-select-dropdown__item"><span>Tenorshare UltData for Android (mac)</span></li>
                <li data-v-4ead6cb7="" class="el-select-dropdown__item"><span>Tenorshare TunesCare (mac)</span></li>
                <li data-v-4ead6cb7="" class="el-select-dropdown__item"><span>Tenorshare TunesCare (windows)</span></li>
                <li data-v-4ead6cb7="" class="el-select-dropdown__item"><span>Tenorshare iTransGo (windows)</span></li>
                <li data-v-4ead6cb7="" class="el-select-dropdown__item"><span>Tenorshare iTransGo (mac)</span></li>
                <li data-v-4ead6cb7="" class="el-select-dropdown__item"><span>Tenorshare Free Partition Manager(windows)</span></li>
                <li data-v-4ead6cb7="" class="el-select-dropdown__item"><span>Tenorshare Free Video Converter(windows)</span></li>
                <li data-v-4ead6cb7="" class="el-select-dropdown__item"><span>Tenorshare iCareFone(windows)</span></li>
                <li data-v-4ead6cb7="" class="el-select-dropdown__item"><span>Tenorshare iCareFone(mac)</span></li>
                <li data-v-4ead6cb7="" class="el-select-dropdown__item"><span>Tenorshare iCareFone(mac)</span></li>
                <li data-v-4ead6cb7="" class="el-select-dropdown__item"><span>Tenorshare UltData for Android Pro (windows)</span></li>
                <li data-v-4ead6cb7="" class="el-select-dropdown__item"><span>Tenorshare 4uKey for Android (mac)</span></li>
                <li data-v-4ead6cb7="" class="el-select-dropdown__item"><span>iCareFone for WhatsApp Transfer(windows)</span></li>
                <li data-v-4ead6cb7="" class="el-select-dropdown__item"><span>iCareFone for WhatsApp Transfer(mac)</span></li>
                <li data-v-4ead6cb7="" class="el-select-dropdown__item"><span>Tenorshare 4MeKey (windows)</span></li>
                <li data-v-4ead6cb7="" class="el-select-dropdown__item"><span>Tenorshare 4MeKey (mac)</span></li>
                <li data-v-4ead6cb7="" class="el-select-dropdown__item"><span>Tenorshare iAnyGo(windows)</span></li>
                <li data-v-4ead6cb7="" class="el-select-dropdown__item"><span>Tenorshare iAnyGo(mac)</span></li>
                <li data-v-4ead6cb7="" class="el-select-dropdown__item"><span>Tenorshare Phone Mirror(windows)</span></li>
                <li data-v-4ead6cb7="" class="el-select-dropdown__item"><span>Tenorshare Phone Mirror (mac)</span></li>
                <li data-v-4ead6cb7="" class="el-select-dropdown__item"><span>iCareFone for LINE（Portuguese）</span></li>
                <li data-v-4ead6cb7="" class="el-select-dropdown__item"><span>iCareFone for LINE(mac)</span></li>
                <li data-v-4ead6cb7="" class="el-select-dropdown__item"><span>UltData (android)</span></li>
                <li data-v-4ead6cb7="" class="el-select-dropdown__item"><span>iCareFone for WhatsApp transfer（APP）（Portuguese）</span></li>
                <li data-v-4ead6cb7="" class="el-select-dropdown__item"><span>UltData-WhatsApp Recovery(windows)</span></li>
                <li data-v-4ead6cb7="" class="el-select-dropdown__item"><span>UltData-WhatsApp Recovery(mac)</span></li>
                <li data-v-4ead6cb7="" class="el-select-dropdown__item"><span>Tenorshare iTransGo (mac)</span></li>
                <li data-v-4ead6cb7="" class="el-select-dropdown__item"><span>Tenorshare iTransGo (windows)</span></li>
                <li data-v-4ead6cb7="" class="el-select-dropdown__item"><span>UltData - LINE Recovery(mac)</span></li>
                <li data-v-4ead6cb7="" class="el-select-dropdown__item"><span>UltData - LINE Recovery(windows)</span></li>
                <li data-v-4ead6cb7="" class="el-select-dropdown__item"><span>iAnyGo App (ios)</span></li>
                <li data-v-4ead6cb7="" class="el-select-dropdown__item"><span>MHN Wizard(ios)</span></li>
                <li data-v-4ead6cb7="" class="el-select-dropdown__item"><span>iAnyGo Fake GPS App(android)</span></li>
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  <div data-v-4ead6cb7="" class="el-form-item is-required el-form-item--small"><label for="version" class="el-form-item__label">Versão</label>
    <div class="el-form-item__content">
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        data-v-4ead6cb7="" class="form-tips">Vá para o menu do produto e clique em Sobre para verificar a versão</span><!---->
    </div>
  </div>
  <div data-v-4ead6cb7="" class="el-form-item is-required el-form-item--small"><label for="type" class="el-form-item__label">Tipo do feedback</label>
    <div class="el-form-item__content">
      <div data-v-4ead6cb7="" class="el-select el-select--small"><!---->
        <div class="el-input el-input--small el-input--suffix"><!----><input type="text" readonly="readonly" autocomplete="off" placeholder="Selecionar o tipo do feedback" class="el-input__inner"><!----><span class="el-input__suffix"><span
              class="el-input__suffix-inner"><i class="el-select__caret el-input__icon el-icon-arrow-up"></i><!----><!----><!----><!----><!----></span><!----></span><!----><!----></div>
        <div class="el-select-dropdown el-popper" style="display: none; min-width: 720px;">
          <div class="el-scrollbar" style="">
            <div class="el-select-dropdown__wrap el-scrollbar__wrap el-scrollbar__wrap--hidden-default">
              <ul class="el-scrollbar__view el-select-dropdown__list"><!---->
                <li data-v-4ead6cb7="" class="el-select-dropdown__item"><span>Solicitação de Reembolso</span></li>
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  </div>
  <div data-v-4ead6cb7="" class="el-form-item is-required el-form-item--small"><label for="problem_id" class="el-form-item__label">O que podemos ajudar você?</label>
    <div class="el-form-item__content">
      <div data-v-4ead6cb7="" class="el-select el-select--small"><!---->
        <div class="el-input el-input--small el-input--suffix"><!----><input type="text" readonly="readonly" autocomplete="off" placeholder="Selecionar o tipo de problema" class="el-input__inner"><!----><span class="el-input__suffix"><span
              class="el-input__suffix-inner"><i class="el-select__caret el-input__icon el-icon-arrow-up"></i><!----><!----><!----><!----><!----></span><!----></span><!----><!----></div>
        <div class="el-select-dropdown el-popper" style="display: none; min-width: 720px;">
          <div class="el-scrollbar" style="">
            <div class="el-select-dropdown__wrap el-scrollbar__wrap el-scrollbar__wrap--hidden-default">
              <ul class="el-scrollbar__view el-select-dropdown__list"><!---->
                <li data-v-4ead6cb7="" class="el-select-dropdown__item"><span>Problema Técnico</span></li>
                <li data-v-4ead6cb7="" class="el-select-dropdown__item"><span>Problema com Pedido</span></li>
                <li data-v-4ead6cb7="" class="el-select-dropdown__item"><span>Problema de Compra</span></li>
                <li data-v-4ead6cb7="" class="el-select-dropdown__item"><span>Problema de Registro</span></li>
                <li data-v-4ead6cb7="" class="el-select-dropdown__item"><span>Problemas de assinatura</span></li>
                <li data-v-4ead6cb7="" class="el-select-dropdown__item"><span>Outros</span></li>
                <li data-v-4ead6cb7="" class="el-select-dropdown__item"><span>Sugestões e Requisitos</span></li>
                <li data-v-4ead6cb7="" class="el-select-dropdown__item"><span>Problemas de privacidade</span></li>
                <li data-v-4ead6cb7="" class="el-select-dropdown__item"><span>Problemas de login</span></li>
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          </div><!---->
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  <div data-v-4ead6cb7="" class="el-form-item is-required el-form-item--small"><label class="el-form-item__label">Sistemas operacionais de computador e dispositivo</label>
    <div class="el-form-item__content">
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          <div data-v-4ead6cb7="" class="el-form-item el-form-item--small" style="margin-bottom: 0px;"><!---->
            <div class="el-form-item__content">
              <div data-v-4ead6cb7="" class="el-input el-input--small"><!----><input type="text" autocomplete="off" placeholder="modelo e sistema operacional de computador" class="el-input__inner"><!----><!----><!----><!----></div><!---->
            </div>
          </div>
        </div>
        <div data-v-4ead6cb7="" class="el-col el-col-24 el-col-xs-24 el-col-sm-12 el-col-md-12 el-col-lg-12 el-col-xl-12" style="padding-left: 23px; padding-right: 23px;">
          <div data-v-4ead6cb7="" class="el-form-item el-form-item--small" style="margin-bottom: 0px;"><!---->
            <div class="el-form-item__content">
              <div data-v-4ead6cb7="" class="el-input el-input--small"><!----><input type="text" autocomplete="off" placeholder="modelo e sistema operacional de dispositivo" class="el-input__inner"><!----><!----><!----><!----></div><!---->
            </div>
          </div>
        </div>
      </div><!---->
    </div>
  </div>
  <div data-v-4ead6cb7="" class="el-form-item el-form-item--small"><label for="" class="el-form-item__label">Número do pedido</label>
    <div class="el-form-item__content">
      <div data-v-4ead6cb7="" class="el-input el-input--small"><!----><input type="text" autocomplete="off" placeholder="Número do Pedido" class="el-input__inner"><!----><!----><!----><!----></div><!---->
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  </div>
  <div data-v-4ead6cb7="" class="el-form-item is-required el-form-item--small"><label for="useremail" class="el-form-item__label">Email</label>
    <div class="el-form-item__content">
      <div data-v-4ead6cb7="" class="el-input el-input--small"><!----><input type="text" autocomplete="off" placeholder="Endereço de e-mail" class="el-input__inner"><!----><!----><!----><!----></div><!---->
    </div>
  </div>
  <div data-v-4ead6cb7="" class="el-form-item el-form-item--small"><label class="el-form-item__label">Nome</label>
    <div class="el-form-item__content">
      <div data-v-4ead6cb7="" class="el-input el-input--small"><!----><input type="text" autocomplete="off" placeholder="Digitar seu nome aqui" maxlength="50" class="el-input__inner"><!----><!----><!----><!----></div><!---->
    </div>
  </div>
  <div data-v-4ead6cb7="" class="el-form-item is-required el-form-item--small"><label for="subject" class="el-form-item__label">Tema</label>
    <div class="el-form-item__content">
      <div data-v-4ead6cb7="" class="el-input el-input--small"><!----><input type="text" autocomplete="off" placeholder="Digitar o tema do feedback" class="el-input__inner"><!----><!----><!----><!----></div><!---->
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  </div><!----><!---->
  <div data-v-4ead6cb7="" class="el-form-item el-form-item--small"><!---->
    <div class="el-form-item__content">
      <div data-v-102c3d22="" data-v-4ead6cb7="" class="upload">
        <div tabindex="0" class="el-upload el-upload--text">
          <div data-v-4ead6cb7="" class="form-upload el-row is-justify-space-between is-align-middle el-row--flex">
            <p data-v-4ead6cb7="" type="flex" justify="space-between" align="middle" style="line-height: 20px;"><span data-v-4ead6cb7="" class="label">Anexo</span><span data-v-4ead6cb7="" class="limit">limite de 10Mb</span></p><button
              data-v-4ead6cb7="" type="button" class="el-button el-button--text el-button--mini" style="padding: 0px;"><!----><i class="el-icon-upload2"></i><span>Upload</span></button>
          </div><input type="file" name="file" multiple="multiple" class="el-upload__input">
        </div>
        <div data-v-4ead6cb7="" slot="tip" class="form-tips"> Carregue a pasta de logs e as capturas de tela com erro para nos ajudar a identificar e resolver problema rapidamente. </div>
        <ul class="el-upload-list el-upload-list--text"></ul>
      </div><!---->
    </div>
  </div>
  <div data-v-4ead6cb7="" class="el-form-item verification-input el-form-item--small"><label for="verification" class="el-form-item__label">Código de verificação</label>
    <div class="el-form-item__content">
      <div data-v-4ead6cb7="" class="el-input el-input--small el-input-group el-input-group--append"><!----><input type="text" autocomplete="off" placeholder="Código de verificação*" class="el-input__inner"><!----><!---->
        <div class="el-input-group__append"><img data-v-4ead6cb7="" src="https://support-br.tenorshare.com/api/csr/verify?captcha_code=0.4693074107046542" class="verify"></div><!---->
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  <div data-v-4ead6cb7="" class="row">
    <div data-v-4ead6cb7="" class="el-form-item el-form-item--small"><!---->
      <div class="el-form-item__content"><label data-v-4ead6cb7="" class="el-checkbox is-checked"><span class="el-checkbox__input is-checked"><span class="el-checkbox__inner"></span><input type="checkbox" aria-hidden="false"
              class="el-checkbox__original" value=""></span><span class="el-checkbox__label">Inscreva-se nos boletins informativos para aproveitar as novidades de lançamento de produtos, atualizações críticas, dicas e ofertas
            especiais.<!----></span></label><!----></div>
    </div>
    <div data-v-4ead6cb7="" class="el-form-item el-form-item--small"><!---->
      <div class="el-form-item__content"><button data-v-4ead6cb7="" type="button" class="el-button el-button--primary el-button--primary"><!----><!----><span>Submeter</span></button><!----></div>
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</form>

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EntrarRegistre-se


CONTATO COM EQUIPE DE SUPORTE

Precisa de ajuda? Envie um formulário online para obter assistência rápida.

Produto
   
 * Tenorshare 4uKey (windows)
 * Tenorshare 4uKey (mac)
 * Tenorshare 4uKey - iTunes Backup (windows)
 * Tenorshare 4uKey -Password Manager(windows)
 * Tenorshare 4uKey -Password Manager(mac)
 * Tenorshare UltData (windows)
 * Tenorshare Ultdata (mac)
 * Tenorshare iCareFone(windows)
 * Tenorshare iCareFone(mac)
 * Tenorshare ReiBoot(windows)
 * Tenorshare ReiBoot(mac)
 * Tenorshare UltData for Android(windows)
 * 4uKey - iTunes Backup (mac)
 * ReiBoot for Android(windows)
 * Tenorshare 4uKey for Android (windows)
 * Tenorshare UltData for Android (mac)
 * Tenorshare TunesCare (mac)
 * Tenorshare TunesCare (windows)
 * Tenorshare iTransGo (windows)
 * Tenorshare iTransGo (mac)
 * Tenorshare Free Partition Manager(windows)
 * Tenorshare Free Video Converter(windows)
 * Tenorshare iCareFone(windows)
 * Tenorshare iCareFone(mac)
 * Tenorshare iCareFone(mac)
 * Tenorshare UltData for Android Pro (windows)
 * Tenorshare 4uKey for Android (mac)
 * iCareFone for WhatsApp Transfer(windows)
 * iCareFone for WhatsApp Transfer(mac)
 * Tenorshare 4MeKey (windows)
 * Tenorshare 4MeKey (mac)
 * Tenorshare iAnyGo(windows)
 * Tenorshare iAnyGo(mac)
 * Tenorshare Phone Mirror(windows)
 * Tenorshare Phone Mirror (mac)
 * iCareFone for LINE（Portuguese）
 * iCareFone for LINE(mac)
 * UltData (android)
 * iCareFone for WhatsApp transfer（APP）（Portuguese）
 * UltData-WhatsApp Recovery(windows)
 * UltData-WhatsApp Recovery(mac)
 * Tenorshare iTransGo (mac)
 * Tenorshare iTransGo (windows)
 * UltData - LINE Recovery(mac)
 * UltData - LINE Recovery(windows)
 * iAnyGo App (ios)
 * MHN Wizard(ios)
 * iAnyGo Fake GPS App(android)



Versão

Vá para o menu do produto e clique em Sobre para verificar a versão
Tipo do feedback
   
 * Solicitação de Reembolso
 * Solicitação de Suporte



O que podemos ajudar você?
   
 * Problema Técnico
 * Problema com Pedido
 * Problema de Compra
 * Problema de Registro
 * Problemas de assinatura
 * Outros
 * Sugestões e Requisitos
 * Problemas de privacidade
 * Problemas de login



Sistemas operacionais de computador e dispositivo

Número do pedido

Email

Nome

Tema


Anexolimite de 10Mb

Upload
Carregue a pasta de logs e as capturas de tela com erro para nos ajudar a
identificar e resolver problema rapidamente.
Código de verificação

Inscreva-se nos boletins informativos para aproveitar as novidades de lançamento
de produtos, atualizações críticas, dicas e ofertas especiais.
Submeter


ENTRAR

Se você criou um feedback anteriormente, basta entrar em nosso centro de suporte
para gerenciar e atualizar seu feedback. Responderemos a você dentro de 24 horas
em dias úteis.




RECUPERAR CÓDIGO DE REGISTRO

Recupere seu código de registro enviando o número do pedido ou o endereço de
e-mail que você usou para fazer o pedido.




CANCELAR ASSINATURA

Instruções passo a passo sobre como cancelar os serviços de assinatura
recorrente automática.




PERGUNTAS FREQUENTES DO PRODUTO

Verifique o guia online do produto e encontre respostas para as perguntas
técnicas mais frequentes.




POLÍTICA DE PRIVACIDADE

Você pode enviar um formulário on-line detalhando uma solicitação específica
relacionada a informações pessoais.


 * Entrar
 * Recuperar Código de Registro
 * Cancelar Assinatura
 * Perguntas Frequentes do produto

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support-br.tenorshare.com Open in urlscan Pro 2606:4700::6812:18f9 Public Scan

Form analysis 1 forms found in the DOM

Text Content

support-br.tenorshare.com Open in urlscan Pro
2606:4700::6812:18f9 Public Scan

Form analysis
1 forms found in the DOM