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   * Usability testing
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DESKTOP USABILITY VIDEO

Your browser does not support the video tag.
Task script Survey questions

SCENARIO

You’re on a business trip in Oakland, CA. You've been working late in downtown
and now you're looking for a place nearby to grab a late dinner. You decided to
check Zomato to try and find somewhere to eat. (Don't begin searching yet).

TASKS

 1. Look around on the home page. Does anything seem interesting to you?
 2. How would you go about finding a place to eat near you in Downtown Oakland?
    You want something kind of quick, open late, not too expensive, and with a
    good rating.
 3. What do the reviews say about the restaurant you've chosen?
 4. What was the most important factor for you in choosing this spot?
 5. You're currently close to the 19th St Bart station, and it's 9PM. How would
    you get to this restaurant? Do you think you'll be able to make it before
    closing time?
 6. Your friend recommended you to check out a place called Belly while you're
    in Oakland. Try to find where it is, when it's open, and what kind of food
    options they have.
 7. Now go to any restaurant's page and try to leave a review (don't actually
    submit it).

WHAT WAS THE WORST THING ABOUT YOUR EXPERIENCE?

It was hard to find the bart station. The collections not being able to be
sorted was a bit of a bummer

WHAT OTHER ASPECTS OF THE EXPERIENCE COULD BE IMPROVED?

Feedback from the owners would be nice

WHAT DID YOU LIKE ABOUT THE WEBSITE?

The flow was good, lots of bright photos

WHAT OTHER COMMENTS DO YOU HAVE FOR THE OWNER OF THE WEBSITE?

I like that you can sort by what you are looking for and i like the idea of
collections


DESKTOP USABILITY VIDEO

Your browser does not support the video tag.
Task script Survey questions

SCENARIO

You're going on a vacation to Italy next month, and you want to learn some basic
Italian for getting around while there. You decided to try Duolingo.

TASKS

 1. Please begin by downloading the app to your device.
 2. Choose Italian and get started with the first lesson (stop once you reach
    the first question).
 3. Now go all the way through the rest of the first lesson, describing your
    thoughts as you go.
 4. Get your profile set up, then view your account page. What information and
    options are there? Do you feel that these are useful? Why or why not?
 5. After a week in Italy, you're going to spend a few days in Austria. How
    would you take German lessons on Duolingo?
 6. What other languages does the app offer? Do any of them interest you?

WHAT WAS THE WORST THING ABOUT YOUR EXPERIENCE?

I felt like there could have been a little more of an instructional component to
the lesson.

WHAT OTHER ASPECTS OF THE EXPERIENCE COULD BE IMPROVED?

It would be cool if there were some feature that could allow two learners
studying the same language to take lessons together. I imagine that their
screens would be synced and they could go through lessons together and chat
along the way.

WHAT DID YOU LIKE ABOUT THE WEBSITE?

Overall, the app was very intuitive to use and visually appealing. I also liked
the option to connect with others.

WHAT OTHER COMMENTS DO YOU HAVE FOR THE OWNER OF THE WEBSITE?

Overall, the app seemed very helpful and easy to use. I feel like it makes
learning a new language fun and almost like a game. It would be nice, however,
if it contained more of an instructional portion.

We’ve transitioned to a new logged-in experience!

All accounts, tests, and data have been migrated to our new & improved system!

Use the same email and password to log in:

New system login

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WEBSITE TESTING BY TRYMATA

Test, identify and unleash your best website usability experience by eliminating
the guesswork and knowing exactly what your users want.

Get started with website testing

NEW: Trymata integrates AI-powered research repository tool with Considerly
acquisition!


CRAFTING BEAUTIFUL WEBSITE USABILITY EXPERIENCES FOR LEADING BRANDS INCLUDING...

See customer stories

Product, UX, and marketing teams from early-stage startups to global enterprises
rely on Trymata website usability testing to create experience that delight
users and increase revenue, engagement, and growth.




360 WEBSITE TESTING TOOL

Full-stack website usability testing - UI, UX, research, remote testing, and
more


WEBSITE AND APP USER EXPERIENCE (UX) TESTING

Conduct UX testing in desktop, tablet, and mobile environments.

Learn more

How do users interact with each element?


WEBSITE AND APP USER INTERFACE (UI) TESTING

Seamless UI testing for your mobile, tablet, and desktop apps.

Learn more

What are the mainuser friction pointsin our product?


UNIFIED USER TESTING

Run unified UI and UX user testing with a pool of specialized and expert
testers.

Learn more

What journeys domy top userstake?


ECOMMERCE TESTING

Specialized testers to cater to your ecommerce usability and UI/UX testing
needs.

Learn more

How can we identifywhy users don’tmake a purchase?


REMOTE USABILITY TESTING

Remote usability testing for any website, app, or digital product that can be
accessed online.

Learn more

How can we back upour decisionsfor our clients?


USER EXPERIENCE (UX) TESTING

Run UX testing scenarios with Trymata testers and get incredible insights from
experts.

Learn more

How can we unlockproduct-led growth?


HOW TRYMATA WEBSITE USABILITY TESTING WORKS

End-to-end usability testing

CREATE TEST SCENARIOS FOR DESKTOP, MOBILE, AND APPS

Create website usability test scenarios and projects based on your needs, be it
for mobile, desktop, or an app.

RECRUIT TESTERS

Hire website testers from a pool for Trymata experts based on your specialized
needs.

RUN USABILITY TESTS, TRACK AND ITERATE

Run your website tests as many times as you want with as many testers as needed,
til you get the data you need

Talk to sales



SIMPLIFIED WEBSITE TESTING. COMPREHENSIVE USABILITY INSIGHTS.

MONITOR LIVE AND REAL-TIME TESTING SESSIONS

See every action of every visitor, and playback the sessions of your most
frustrated users. Learn what’s making visitors convert or bounce.

Explore the platform


IDENTIFY USER PAIN-POINTS AND GAIN-POINTS

Explore users’ navigations, mouse movements, and written and spoken feedback to
uncover how they think when interacting with your digital products.

Discover automated insights


CONDUCT QUALITATIVE AND QUANTITATIVE USABILITY TESTING

Quickly set up user testing studies to get in-depth feedback on any kind of
digital product or asset, from users in your target audience. Collect industry
standard metrics with every study.

See how we test


COLLABORATE ON USABILITY TEST MANAGEMENT

There’s no easier way to put user data in front of everyone from product
managers to developers and designers, share critical findings, and
collaboratively discuss ideas and solutions.

Examine your results



WHAT SOME OF OUR CUSTOMERS HAVE TO SAY

“There’s nothing more impactful than showing a video clip to stakeholders. It
makes everything click. They really see that it’s real people and real problems
that we’re dealing with.”

JORDAN BECKER | USABILITY SPECIALIST, GALLUP

Read more customer stories

“The honest, raw feedback we got through Trymata helped us set aside our biases
and prioritize our roadmap based on what our customers really wanted”

PARAG VAISH | DIRECTOR OF MOBILE PRODUCT MANAGEMENT, STUBHUB

Read more customer stories

“I really prefer Trymata over similar tools. With Trymata, we are able to
collect really good feedback and analytics. It has been super helpful for us to
understand our product better from a user’s perspective.”

DHANISH JOHN | PRODUCT MARKETING MANAGER, JUSTUNO

Read more customer stories
>


GET THE INSIGHTS YOU NEED TO FUEL EXCEPTIONAL WEBSITE USER EXPERIENCES

Get free trial Talk to sales

USABILITY TESTING SOLUTIONS

 * Remote usability testing
 * Moderated user testing
 * Impression testing
 * Tester recruitment
 * UX Diagnostics
 * System Usability Scale (SUS)
 * UX Crowd testing

PRODUCT ANALYTICS SOLUTIONS

 * Website visitor logs
 * Session replay
 * Page-based insights
 * User flows & funnels
 * Goal tracking
 * Frustration filters
 * Heatmaps

NEWS & BUZZ

 * Trymata acquires Considerly, a research repository tool
 * Trymata in Tech Times: Traditional Product Analytics Is Broken
 * TryMyUI rebrands to Trymata: Letter from the CEO
 * The first digital experience intelligence platform
 * Usability testing CEO is on mission to kill wild HiPPOs
 * A UI testing tool with a great UI
 * 7 best user testing tools for any budget

GET STARTED WITH DX RESEARCH

 * User testing templates
 * Usability testing checklist
 * Usability testing sample size
 * Testing prototypes & wireframes
 * How to do A/B testing
 * Mobile app user testing
 * Ecommerce UX testing

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