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Submission: On September 30 via api from US — Scanned from DE
Submission: On September 30 via api from US — Scanned from DE
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<h2>What are you searching for?</h2>
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<a class="search_keyword" href="javascript:;" data-ct-action="anchorLink" data-ct-label="Search for SKIN">SKIN</a>
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TERMS & CONDITIONS
User Agreement
This document is an electronic record in terms of Information Technology Act,
2000 and rules there under as applicable and the amended provisions pertaining
to electronic records in various statutes as amended by the Information
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Your use of the UShop Website https://theushop.in/ and all features provided in
the Site are governed by the terms and conditions mentioned on the website
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The domain name and website UShop is owned by Hindustan Unilever Limited, having
its registered office at Unilever House, B.D. Sawant Marg, Andheri East, 400099
(HUL)
INDIGO DYECHEM PRIVATE LIMITED is licensed to use and operate the Site and
supply products directly to customers who transact using the Site. As a User of
the Site and its services you are contracting with INDIGO DYECHEM PRIVATE
LIMITED through these Terms.
Platform Limitations:
HUL is not a party to the transactions between Buyer and Seller on the Platform
and therefore all commercial Terms and Conditions offered on the website are
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HUL does not have control over Policies and commercial terms pertaining to
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any way involve itself in the offering or acceptance of such
commercial/contractual terms between the Buyers and Sellers. All discounts,
offers (including exchange offers) are by the Seller and not by HUL.
HUL does not at any point of time during any transaction between Buyer and
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Shoppers have to register and login for placing Orders on the Site. As part of
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HUL, INDIGO DYECHEM PRIVATE LIMITED may collect/use the following personally
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3. mobile phone number and
4. contact details, postal code, demographic profile (like your age, gender,
occupation, education, address etc.) and information about the pages on the
site you visit/access, the links you click on the site, the number of times
you access the page and any such browsing information.
The personal information / data provided by you during the course of usage of
the Site will be treated as strictly confidential and in accordance with the
Unilever Privacy Policy and applicable laws and regulations. Please refer the
Unilever Privacy Policy
at https://www.unilevernotices.com/india/english/privacy-notice/notice.html to
understand your personal information is used.
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Certain products or services may be available exclusively online through the
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We reserve the right, but are not obligated, to limit the sales of our products
or Services to any person, geographic region or jurisdiction. We may exercise
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INDIGO DYECHEM PRIVATE LIMITED reserves the right to refuse any order you place
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All comments, suggestions, graphics, ideas (including product and advertising
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We offer this website, including all information, tools and services available
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By visiting our site and/ or purchasing something from us, you engage in our
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Please read these Terms of Service carefully before accessing or using our
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GENERAL CONDITIONS
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You understand that your content (not including credit card information), may be
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ACCURACY OF INFORMATION
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information only and should not be relied upon or used as the sole basis for
making decisions without consulting primary, more accurate, more complete or
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This site may contain certain historical information. Historical information,
necessarily, is not current and is provided for your reference only. We reserve
the right to modify the contents of this site at any time. You agree that it is
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3RD PARTY TOOLS
We may provide you with access to third-party tools over which we neither
monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools “as is” and “as
available” without any warranties, representations or conditions of any kind and
without any endorsement. We shall have no liability whatsoever arising from or
relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your
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approve of the terms on which tools are provided by the relevant third-party
provider(s).
We may also, in the future, offer new services and/or features through the
website (including, the release of new tools and resources). Such new features
and/or services shall also be subject to these Terms of Service.
THIRD-PARTY LINKS (remove if NOT applicable)
Certain content, products and services available via our Service may include
materials from third-parties.
Third-party links on this site may direct you to third-party websites that are
not affiliated with us. We are not responsible for examining or evaluating the
content or accuracy and we do not warrant and will not have any liability or
responsibility for any third-party materials or websites, or for any other
materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of
goods, services, resources, content, or any other transactions made in
connection with any third-party websites. Please review carefully the
third-party's policies and practices and make sure you understand them before
you engage in any transaction. Complaints, claims, concerns, or questions
regarding third-party products should be directed to the third-party.
USER COMMENTS
If, at our request, you send certain specific submissions (for example contest
entries) or without a request from us you send creative ideas, suggestions,
proposals, plans, or other materials, whether online, by email, by postal mail,
or otherwise (collectively, 'comments'), you agree that we may, at any time,
without restriction, edit, copy, publish, distribute, translate and otherwise
use in any medium any comments that you forward to us. We are and shall be under
no obligation (1) to maintain any comments in confidence; (2) to pay
compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we
determine in our sole discretion are unlawful, offensive, threatening, libelous,
defamatory, pornographic, obscene or otherwise objectionable or violates any
party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party,
including copyright, trademark, privacy, personality or other personal or
proprietary right. You further agree that your comments will not contain
libellous or otherwise unlawful, abusive or obscene material, or contain any
computer virus or other malware that could in any way affect the operation of
the Service or any related website. You may not use a false e-mail address,
pretend to be someone other than yourself, or otherwise mislead us or third
parties as to the origin of any comments. You are solely responsible for any
comments you make and their accuracy. We take no responsibility and assume no
liability for any comments posted by you or any third-party.
PERSONAL INFORMATION
Your submission of personal information through the website is governed by our
Privacy Policy. (add hyperlink). To stop receiving communications, please click
on the unsubscribe link received in the promotional email communication from the
sender ID (ID). Alternatively, you may email us at lever.care@unilever.com to
opt out of communication.
ERRORS
Occasionally there may be information on our site or in the Service that
contains typographical errors, inaccuracies or omissions that may relate to
product descriptions, pricing, promotions, offers, product shipping charges,
transit times and availability. We reserve the right to correct any errors,
inaccuracies or omissions, and to change or update information or cancel orders
if any information in the Service or on any related website is inaccurate at any
time without prior notice (including after you have submitted your order).
PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you are
prohibited from using the site or its content: (a) for any unlawful purpose; (b)
to solicit others to perform or participate in any unlawful acts; (c) to violate
any international, federal, provincial or state regulations, rules, laws, or
local ordinances; (d) to infringe upon or violate our intellectual property
rights or the intellectual property rights of others; (e) to harass, abuse,
insult, harm, defame, slander, disparage, intimidate, or discriminate based on
gender, sexual orientation, religion, ethnicity, race, age, national origin, or
disability; (f) to submit false or misleading information; (g) to upload or
transmit viruses or any other type of malicious code that will or may be used in
any way that will affect the functionality or operation of the Service or of any
related website, other websites, or the Internet; (h) to collect or track the
personal information of others; (i) to spam, phish, pharm, pretext, spider,
crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere
with or circumvent the security features of the Service or any related website,
other websites, or the Internet. We reserve the right to terminate your use of
the Service or any related website for violating any of the prohibited uses.
LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of our service will be
uninterrupted, timely, secure or error-free. We do not warrant that the results
that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite
periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at
your sole risk. The service and all products and services delivered to you
through the service are (except as expressly stated by us) provided 'as is' and
'as available' for your use, without any representation, warranties or
conditions of any kind, either express or implied, including all implied
warranties or conditions of merchantability, merchantable quality, fitness for a
particular purpose, durability, title, and non-infringement.
In no case shall we, our directors, officers, employees, affiliates, agents,
contractors, interns, suppliers, service providers or licensors be liable for
any injury, loss, claim, or any direct, indirect, incidental, punitive, special,
or consequential damages of any kind, including, without limitation lost
profits, lost revenue, lost savings, loss of data, replacement costs, or any
similar damages, whether based in contract, tort (including negligence), strict
liability or otherwise, arising from your use of any of the service or any
products procured using the service, or for any other claim related in any way
to your use of the service or any product, including, but not limited to, any
errors or omissions in any content, or any loss or damage of any kind incurred
as a result of the use of the service or any content (or product) posted,
transmitted, or otherwise made available via the service, even if advised of
their possibility. Our liability shall be limited to the maximum extent
permitted by law.
INDEMNIFICATION
You agree to indemnify, defend and hold harmless us and our parent,
subsidiaries, affiliates, partners, officers, directors, agents, contractors,
licensors, service providers, subcontractors, suppliers, interns and employees,
harmless from any claim or demand, including reasonable attorneys’ fees, made by
any third-party due to or arising out of your breach of these Terms of Service
or the documents they incorporate by reference, or your violation of any law or
the rights of a third-party.
SEVERABILITY
If any provision of the Terms and Conditions is held illegal or unenforceable by
any court or other authority of competent jurisdiction, such provision shall be
deemed severable from the remaining provisions and shall not affect or impair
the validity or enforceability of the remaining provisions in such jurisdiction.
TERMINATION
These Terms of Service are effective unless and until terminated by either you
or us. You may terminate these Terms of Service at any time by notifying us that
you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply
with any term or provision of these Terms of Service, we also may terminate this
agreement at any time without notice and you will remain liable for all amounts
due up to and including the date of termination; and/or accordingly may deny you
access to our Services (or any part thereof).
GOVERNING LAW, JURISDICTION & DISPUTE RESOLUTION
These Terms of Service and any separate agreements whereby we provide you
Services shall be governed by and construed in accordance with the laws of
India. For proceedings arising therein the Courts at Mumbai shall have exclusive
jurisdiction.
Any dispute or difference either in interpretation or otherwise, of the Terms of
Use and other Policies on the Site, between the parties hereto, shall be
referred to an independent arbitrator who will be appointed by mutually and his
decision shall be final and binding on the parties hereto. The above arbitration
shall be in accordance with the Arbitration and Conciliation Act, 1996 as
amended from time to time. The seat and venue of arbitration shall be held in
Mumbai.
UPDATES:
You can review the most current version of the Terms of Service at any time at
this page.
We reserve the right, at our sole discretion, to update, change or replace any
part of these Terms of Service by posting updates and changes to our website.
Your continued use of or access to our website or the Service following the
posting of any changes to these Terms of Service constitutes acceptance of those
changes.
PRIVACY NOTICE
#YOURDATAISYOURS
We know that you care about your personal data and how it is used, and we want
you to trust that Unilever uses your personal data carefully. This Privacy
Notice will help you understand what personal data we collect, why we collect it
and what we do with it.
As you read our Notice, please keep in mind that it applies to all Hindustan
Unilever Limited.
Please take a moment to familiarise yourself with our privacy practices and let
us know if you have any questions by sending us an email to Customer Care or
submitting a request through the “Contact Us” form on our websites.
We have tried to keep this Notice as simple as possible, but if you’re not
familiar with terms, such as cookies, IP addresses, and browsers, then please
read about these key terms first.
You have the right to object to certain uses of your personal data including the
use of your personal data for direct marketing. See what your rights are and how
you can exercise them here.
WHO IS COLLECTING IT?
Any personal data provided to or collected by Unilever is controlled by
Hindustan Unilever Limited, the data controller.
This Privacy Notice applies to personal data collected by Unilever in connection
with the services and products we offer. References to “Unilever” in this Notice
means Hindustan Unilever Limited and any company directly or indirectly owned
and/or controlled by Hindustan Unilever Limited that you are interacting with or
have a business relationship with.
This Privacy Notice also applies to Unilever’s marketing content, including
offers and advertisements for Unilever products and services, which we (or a
service provider acting on our behalf) send to you on third-party websites,
platforms and applications based on your site usage information. These
third-party websites generally have their own Privacy Notice and Terms and
Conditions. We encourage you to read them before using those websites.
WHAT PERSONAL DATA IS BEING COLLECTED?
Personal data means any information that can be used to identify directly or
indirectly a specific individual.
You are not required to provide Unilever the personal data that we request, but
if you choose not to do so, we may not be able to provide you with our products
or services, or with a high quality of service or respond to any queries you may
have.
We may collect personal data from a variety of sources. This includes:
* Personal data you give us directly,
* Personal data we collect automatically, and
* Personal data we collect from other sources.
Personal data means any information that can be used to identify directly or
indirectly a specific individual. This definition includes personal data
collected offline through our Consumer Engagement Centres, direct marketing
campaigns, sweepstakes and competitions and online through our websites,
applications and branded pages on third-party platforms and applications
accessed or used through third-party platforms.
You may be asked to provide your personal data when you are in contact with us.
Hindustan Unilever Limited companies may share your personal data with each
other and other Unilever Group companies and use it in a manner consistent with
this Privacy Notice. We may also combine it with other information to improve
our products, services, content, and advertising.
You are not required to provide Unilever the personal data that we request, but
if you choose not to do so, we may not be able to provide you with our products
or services, or with a high quality of service or respond to any queries you may
have.
WAYS IN WHICH WE COLLECT YOUR PERSONAL DATA
We may collect personal data from a variety of sources. This includes:
* Personal data you give us directly. We collect data about how you use our
services and products, such as the types of content you view or engage with,
or the frequency and duration of your activities. We also collect personal
data you provide us when you sign up for a marketing newsletter, complete a
survey or register for an account to buy our products. In so doing, we may
ask for personal data, such as your name, gender, date of birth, address,
email address, telephone number or credit card details. Some Unilever brands
may collect “special categories of personal data” about you with your
explicit consent. For more information on the special categories of data we
collect and how we use it, please refer to the relevant section below.
* Personal data we collect automatically. We also receive and store certain
types of personal data whenever you interact with us online. For example, we
use cookies and tracking technologies (to find out more, see our privacy key
terms) to obtain personal data when your web browser accesses our websites or
advertisements and other content served by or on behalf of Unilever on other
websites. Your personal data is also collected when you search, buy, post,
participate in a contest or questionnaire or communicate with our customer
service teams. Examples of the types of personal data we collect include; IP
address (to find out more see our privacy key terms), device ID, location
data, computer and connection information such as browser type and version,
time zone setting, browser plug-in types and versions, operating system, and
purchase history – which Unilever sometimes aggregates with similar
information from other consumers. During some of your internet browsing on
Unilever’s websites we may also use software tools to measure and collect
session information, including page response times, download errors, length
of visits to certain pages, page interaction information, and methods used to
browse away from the page. We may also collect technical information to help
us identify your device for fraud prevention and diagnostic purposes.
* Personal data we collect from other sources. We collect personal data from
other sources including our trusted partnerships with third-parties and where
we operate Unilever accounts on third-party platforms: For example, when you
use the “like” functionality on Facebook or the +1 functionality on Google+.
Additionally, we receive information about you and other visitors’
interactions with our advertising to measure whether our advertising is
relevant and successful. We also collect information about you and your
activities from a third-party when we jointly offer services or products, or
from third-party data enrichment providers (to find out more see our privacy
key terms) who may deliver insights to Unilever about the personal data we
hold.
WHEN AND WHY WE COLLECT “SPECIAL CATEGORIES OF PERSONAL DATA”
Certain categories of personal data, such as health data, financial data,
biometrics, race, ethnicity, religion, health, sexuality or biometric data are
classified as “special categories of data” or “Sensitive Personal Information”
and benefit from additional protection.
We limit the circumstances where we collect and process these special categories
of data.
Unilever sometimes collects data related to your health such as allergies,
pregnancy or skin type to send you tailored ads and relevant promotions.
Unilever only collects and uses this personal data where you have provided us
with your consent for us to do so. In some instances, you may have requested
services or products that do not directly involve the collection of any special
categories of data, but may imply or suggest your religion, health or other
special categories of data.
To illustrate circumstances where Unilever collects and processes special
categories of data we have provided the following examples:
* Unilever collects expectant mothers’ due dates in its Zwitsal or Baby Dove
newsletter sign-up page. It may also place cookies on the sign-up page which
capture this information too. This data is then used to create an audience of
expectant mothers to receive online advertising from relevant Unilever
brands. For more information on Unilever’s profiling activities, please refer
to the relevant section;
* Similarly, Unilever collects personal data related to consumers’ allergies to
provide consumers with ads and promotions for products which are relevant to
their needs.
HOW DO WE PROTECT CHILDREN’S PRIVACY?
We understand the importance of taking extra precautions to protect the privacy
and safety of children using Unilever products and services.
Most of Unilever’s websites are designed and intended for use by adults. Where
one of our websites is intended for use by a younger audience, we will obtain
consent from the person with parental responsibility before we collect personal
data where it is required by applicable laws and regulations (the age at which
consent is necessary varies from Country to Country).
If you are a child under the age where parental consent is required in your
Country, you should review the terms of this Privacy Notice with your parent or
guardian to make sure you understand and accept them. If we discover that we
have collected personal data from a child without consent from a parent or
guardian where such consent should have been obtained, we will delete that
personal data as soon as practical. Access to certain parts of the Unilever’s
websites and/or eligibility to receive prizes, samples or other rewards are
generally limited to users over a certain age.
We sometimes use your personal data to carry out age verification checks and
enforce any such age restrictions.
WHAT PURPOSE DO WE USE YOUR DATA FOR?
We collect, process and disclose your personal data only for specific and
limited purposes. For example, to process your payments, to assess and handle
any complaints, to develop and improve our products, services, communication
methods and the functionality of our websites, to provide personalised products,
communications and targeted advertising as well as product recommendations to
you.
We also create profiles by analysing the information about your online surfing,
searching and buying behaviour and your interactions with our brand
communications by building segments (creating groups that have certain common
characteristics) and by placing your personal data in one or more segments.
Additionally, Unilever processes your personal data also using automated means.
An automated decision is a decision which is made solely by automatic means,
where no humans are involved in the decision-making process related to your
personal data.
We collect, process and disclose your personal data for the following purposes:
* To process your payments, if you purchase our products, to provide you with
your order status, deal with your enquiries and requests, and assess and
handle any complaints;
* To process and answer your inquiries or to contact you to answer your
questions and/or requests;
* To develop and improve our products, services, communication methods and the
functionality of our websites;
* For the purposes of competitions or promotions that you have entered;
* To communicate information to you and to manage your registration and/or
subscription to our newsletter or other communications;
* To manage our everyday business needs regarding your participation in our
contests, sweepstakes or promotional activities or request;
* To authenticate the identity of individuals contacting us by telephone,
electronic means or otherwise;
* For internal training and quality assurance purposes;
* To understand and assess the interests, wants, and changing needs of
consumers, to improve our website, our current products and services, and/or
developing new products and services; and
* To provide personalised products, communications and targeted advertising as
well as product recommendations to you.
When we collect and use your personal data for purposes mentioned above or for
other purposes, we will inform you before or at the time of collection.
Where appropriate, we will ask for your consent to process the personal data.
Where you have given consent for processing activities, you have the right to
withdraw your consent at any time.
In some cases, we rely on legitimate interest for processing your personal data.
A legitimate interest could exist for example, when you sign up for a loyalty
scheme with one of our brands and we use the personal data collected to conduct
data analytics to improve our products or services. This ground will only be
used where it is necessary to achieve a legitimate interest, for example to
assist in the performance of a contract, or to optimise a service, and does not
outweigh your rights as an individual. This legal basis will only be relied upon
where there is no less intrusive way to process your personal data. We can
assure you that if legitimate interest is used as a ground for processing your
personal data, we will keep a record of this and you have the right to ask for
this information.
We process your personal data to perform a contract to which you are or will be
a party. For example, we need to process your personal data to deliver a product
or a service you bought, to allow you to take part in one of our competitions,
or to send you samples that you have requested.
We also process your personal data when we have a legal obligation (e.g., tax or
social security obligations) to perform such processing. For example, a court
order or a subpoena may require us to process personal data for a particular
purpose, or we may be compelled to process personal data to report suspicious
transactions under the local anti-money laundering rules.
PROFILING
Unilever uses your personal data to build profiles. We create profiles by
analysing the information about your online surfing, searching and buying
behaviour and your interactions with our brand communications by building
segments (creating groups that have certain common characteristics) and by
placing your personal data in one or more segments. These segments are used by
Unilever to personalise the website and our communications to you (such as
showing relevant content to you when you visit our site or in a newsletter to
you), and to display relevant offers and advertisements from the Unilever brands
on the Unilever sites, and via third-party websites. The segments can also be
used for third-party campaigns on the Unilever sites. Unilever profiles your
data where you have provided consent for us to do so; for example, accepting the
setting of cookies on your browser online or signing up for email newsletters
from one of our brands.
You can withdraw your consent to prevent your personal data being used this way
at any time using the manage cookies section of our Cookie Notice or
unsubscribing to the use of your email address if you have logged into one of
our websites or signed up to any marketing newsletters.
By way of example –
* Unilever collects data, with your consent, from:
* Our websites about what you view and the way you interact with our content;
* Our digital display advertising that we serve to you on social platforms
and other publisher’s websites; and
* Forms you fill in online and send to us about what your interests are.
* We also track the products you buy when you click on one of our display
adverts and go on to purchase something from a selection of our retail
partners.
* If you have asked to receive emails or SMS communications from us, we track
whether you open, read or click on the content to see what you are interested
in so that we can give you more content that we think you are more likely to
enjoy.
* We use this data to profile your likes and dislikes. For instance, if we see
that you are regularly viewing Vegan recipes on our “Recipedia” website, and
you have opted in to receiving emails from us, we might give you an update on
the new Vegan recipes that have just hit the site for your interest, or we
may tailor our web content when you visit towards things we think you’ll be
most interested in.
* Based on this profile information, we may also give you advertising that we
think you will like and want to see as you view content from us or from our
network of publishers that we advertise with. Sometimes, with your consent,
we may use your current location to serve advertising to you that is to do
with promotions or events that are happening nearby that we think you might
be interested in.
* We may also use information you have provided to selected third-parties and
consented to be shared, like your age, gender, life stage, lifestyle and
wider interests to identify people who we think will have similar interests
to you and who we believe will be interested in similar advertising.
AUTOMATED DECISION-MAKING
In some instances, Unilever processes your personal data using automated means.
An automated decision is a decision which is made solely by automatic means,
where no humans are involved in the decision-making process related to your
personal data. For example:
* Unilever uses game simulations of science-based behavioural assessments and
data science techniques to assess prospective employees. Candidates are
required to play a set of games and the behavioural patterns exhibited during
gameplay are assessed by a Unilever customised algorithm to predict the
candidate’s potential for a specific role. This algorithm is regularly tested
to ensure it remains fair, effective and unbiased.
We will not make decisions based solely on automated decision making that have
significant impact on you. If we do so we notify you and provide you with clear
information about our decision to rely on automated processing to make our
decision and our lawful basis for doing so. For example, Unilever processes your
personal data using automated means only if it is necessary for the entering
into or the performance of a contract with you, or when you have given your
explicit consent.
You have the right not to be subject to a decision which is based solely on
automated processing and which produces legal or other significant effects on
you. In particular, you have the right:
* to obtain human intervention;
* to express your point of view;
* to obtain an explanation of the decision reached after an assessment; and
* to challenge such a decision.
WHO WILL IT BE SHARED WITH?
As part of the Unilever Group, a global business, Hindustan Unilever Limited
shares your personal data within the Unilever Group and with selected
third-parties in the following circumstances:
* Third-party service providers. In order to carry out your requests, respond
to your inquiries, fulfil your orders, honour coupons, provide you with
samples, enable you to participate in sweepstakes or make various other
features, services and materials available to you through our websites we
share your personal data with third-party service providers that perform
functions on our behalf, such as companies that: host or operate Unilever’s
websites, process payments, analyse data, provide customer service, postal or
delivery services, and sponsors or other third-parties that participate in or
administer our promotions. They have access to personal data needed to
perform their functions but may not use it for other purposes. Further, they
must process this personal data in accordance with this Privacy Notice and as
permitted by applicable data protection laws and regulations.
* Other third-parties. Your personal data will also be used by us or shared
with our sponsors, advertisers, advertising networks, advertising servers,
social media networks, and analytics companies or other third-parties in
connection with marketing, promotional, data enrichment (to find out more
about our privacy key terms follow the link) and other offers, as well as
product information.
* Business transfers. Your personal data will be used by us or shared with the
Unilever Group, primarily for business and operational purposes. As Unilever
Group continues to develop the business, it may sell or purchase assets,
subsidiaries or business units. In such transactions, your personal data
generally is one of the transferred business assets but remains subject to
the promises made in any pre-existing Privacy Notice (unless, of course, you
consent otherwise). If another entity acquires us, our businesses or
substantially all or part of our assets, or assets related to Unilever’s
websites, your personal data will be disclosed to such entity as part of the
due diligence process and will be transferred to such entity as one of the
transferred assets. Also, if any bankruptcy or reorganization proceeding is
brought by or against us, all such personal data will be considered an asset
of ours and as such it is possible they will be sold or transferred to
third-parties.
* Legal disclosure. We may transfer and disclose your personal data to
third-parties:
* To comply with a legal obligation;
* When we believe in good faith that an applicable law requires it;
* At the request of governmental authorities conducting an investigation;
* To verify or enforce our “Terms of Use” or other applicable policies;
* To detect and protect against fraud, or any technical or security
vulnerabilities;
* To respond to an emergency; or otherwise
* To protect the rights, property, safety, or security of third-parties,
visitors to Unilever’s websites, Unilever or the public.
*
INTERNATIONAL DATA TRANSFERS
Unilever shares personal data within the Unilever Group or with third-parties
for purposes described in this Privacy Notice.
Unilever will only send personal data collected within a restricted legal
framework, such as e.g. the European Economic Area (EEA) or Asian Pacific
Economic Cooperation (APEC), to countries which do not have data protection laws
that are considered to provide appropriate levels of protection in the
restricted legal framework in circumstances such as:
· To follow your instructions;
· To comply with a legal duty; or
· To work with our agents and advisers who we use to help run our business
and services.
If we do transfer personal data to outside of the restricted legal framework,
Unilever will make sure that it is protected in the same way as if it was being
used in that restricted legal framework. We’ll use one of the following
safeguards:
· Transfer to another Country whose privacy legislation ensures an
adequate level of protection of personal data similar or equivalent to the
country it was collected in;
* Put in place a contract with the third-party that means they must protect
personal data to the same standards as in the country the data was collected
in.
HOW DO WE PROTECT YOUR PERSONAL DATA?
Unilever takes the security of your personal data very seriously. We take every
effort to protect your personal data from misuse, interference, loss,
unauthorised access, modification or disclosure.
Our measures include implementing appropriate access controls, investing in the
latest Information Security Capabilities to protect the IT environments we
leverage, and ensuring we encrypt, pseudonymise and anonymise personal data
wherever possible.
Access to your personal data is only permitted among our employees and agents on
a need-to-know basis and subject to strict contractual confidentiality
obligations when processed by third-parties.
HOW LONG DO WE KEEP YOUR PERSONAL DATA FOR?
We will keep your personal data for as long as we need it for the purpose it is
being processed for. For example, where you make a purchase online with us we
will keep the data related to your purchase, so we can perform the specific
contract you have entered and after that, we will keep the personal data for a
period which enables us to handle or respond to any complaints, queries or
concerns relating to the purchase.
Your data may also be retained so that we can continue to improve your
experience with us and to ensure that you receive any loyalty rewards which are
due to you.
We retain the identifiable data we collect directly for targeting purposes for
as little time as possible, after which we employ measures to permanently delete
it.
We will actively review the personal data we hold and delete it securely, or in
some cases anonymise it, when there is no longer a legal, business or consumer
need for it to be retained.
WHAT ARE YOUR RIGHTS?
Your rights in relation to your personal data how it is processed. You can
exercise these rights at any point. We have provided an overview of these rights
below together with what this entails for you. You can exercise your rights by
sending an email or submitting a request through the “Contact Us” form on our
websites.
Where we process your personal data, you have a number of rights over how the
data is processed and can exercise these rights at any point. We have provided
an overview of these rights below together with what this entails for you. You
can exercise your rights by sending an email or submitting a request through the
“Contact Us” form on our websites.
* The right to be informed. You have the right to be provided with clear,
transparent and easily understandable information about how we use your
personal data and your rights. Therefore, we’re providing you with the
information in this Notice.
* The right to access and rectification. You have the right to access, correct
or update your personal data at any time. We understand the importance of
this and should you want to exercise your rights, please contact us.
* The right to data portability. The personal data you have provided us with
may be portable. This means it can be moved, copied or transmitted
electronically under certain circumstances.
* The right to be forgotten. Under certain circumstances, you have right to
request that we delete your data. If you wish to delete the personal data we
hold about you, please let us know and we will take reasonable steps to
respond to your request in accordance with legal requirements. If the
personal data we collect is no longer needed for any purposes and we are not
required by law to retain it, we will do what we can to delete, destroy or
permanently de-identify it.
* The right to restrict processing. Under certain circumstances, you have the
right to restrict the processing of your personal data.
* The right to object. Under certain circumstances, you have the right to
object to certain types of processing, including processing for direct
marketing (i.e., receiving emails from us notifying you or being contacted
with varying potential opportunities).
* The right to lodge a complaint with a Supervisory Authority. You have the
right to lodge a complaint directly with any local Supervisory Authority
about how we process your personal data.
* The right to withdraw consent. If you have given your consent to anything we
do with your personal data (i.e., we rely on consent as a legal basis for
processing your personal data), you have the right to withdraw your consent
at any time (although if you do so, it does not mean that anything we have
done with your personal data with your consent up to that point is unlawful).
You can withdraw your consent to the processing of your personal data at any
time by contacting us with the details provided below.
* Rights related to automated decision-making. You have the right not to be
subject to a decision which is based solely on automated processing and which
produces legal or other significant effects on you. In particular, you have
the right:
* to obtain human intervention;
*
* to express your point of view;
* to obtain an explanation of the decision reached after an assessment; and
*
* to challenge such a decision.
Further information and advice about your rights can be obtained from the data
protection Regulator in your Country.
HOW DO YOU CONTACT UNILEVER?
We are committed to protect your personal information collected and processed by
us and look forward to your continued support for the same. If you have any
query, grievance with respect to the processing of information by us, you can
reach out to us by calling our Toll Free No. 1800-10-22-221 or by email to
lever.care@unilever.com or submitting a request through the “Contact Us (Privacy
Request/Concern)” form available on the HUL website.
You can also reach out to our Privacy Office in the event of any escalation or
absence of resolution of grievance, requests, rights pertaining to personal data
processed by us. You may contact our DPO/Privacy Grievance Officer at (1) The
Data Protection Officer/Privacy Grievance Officer, Hindustan Unilever Limited,
Unilever House, B. D. Sawant Marg, Chakala, Andheri (E), Mumbai - 400 099 or at:
Grievance.Officer-Privacy@unilever.com. You can also call on the aforementioned
contact number and request it to be referred to the DPO/Data Protection Office.
When a privacy question or access request is received, we have a dedicated
team which triages the contacts and seeks to address the specific concern or
query which you are seeking to raise. Where your issue may be more substantive
in nature, more information may be sought from you. If you are unsatisfied with
the reply received, you may refer your complaint to the relevant Supervisory
Authority. If you ask us, we will endeavour to provide you with information
about relevant complaint avenues which may be applicable to your circumstances.
HOW DO WE KEEP THIS NOTICE UP TO DATE?
We will update this Privacy Notice when necessary to reflect customer feedback
and changes in our products and services. When we post changes to this
statement, we will revise the “last updated” date at the top of this Notice. If
the changes are significant, we will provide a more prominent notice (including,
for certain services, email notification of Privacy Notice changes). We will
also keep prior versions of this Privacy Notice in an archive for your review.
We will not reduce your rights under this Privacy Notice without your consent.
ADDITIONAL PRIVACY TERMS OR NOTICES
In addition to this Privacy Notice, there may be specific campaigns or
promotions which will be governed by additional privacy terms or notices. We
encourage you to read these additional terms or notices before participating in
any such campaigns or promotions as you will be required to comply with them if
you participate. Any additional privacy terms or notices will be made
prominently available to you.
Last Updated: 4th December, 2023
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browser, mostly in the form of cookies. This information might be about you,
your preferences or your device and is mostly used to make the site work as you
expect it to. The information does not usually directly identify you, but it can
give you a more personalized web experience. Because we respect your right to
privacy, you can choose not to allow some types of cookies. Click on the
different category headings to find out more and change our default settings.
However, blocking some types of cookies may impact your experience of the site
and the services we are able to offer.
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STRICTLY NECESSARY COOKIES
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These cookies are essential to make Unilever websites work correctly, they
enable you to move around our websites and use our features. Without these
cookies, services like shopping baskets cannot be provided. Examples include
remembering previous actions (e.g. entered text) when navigating back to a page
in the same session.
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PERFORMANCE COOKIES
Performance Cookies
These cookies allow us to count visits and traffic sources so we can measure and
improve the performance of our site. They help us to know which pages are the
most and least popular and see how visitors move around the site. All
information these cookies collect is aggregated and therefore anonymous. If you
do not allow these cookies we will not know when you have visited our site, and
will not be able to monitor its performance.
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FUNCTIONAL COOKIES
Functional Cookies
These cookies enable the website to provide enhanced functionality and
personalisation. They may be set by us or by third party providers whose
services we have added to our pages. If you do not allow these cookies then some
or all of these services may not function properly.
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TARGETING COOKIES
Targeting Cookies
These cookies (also known as advertising cookies or social media cookies) may be
set through our site or digital service by us or our third-party advertising
partners (including social media platforms). They may be used by those companies
to build a profile of your interests and show you relevant adverts on other
sites. They do this by uniquely identifying your browser and internet device. If
you do not allow these cookies, you will experience less targeted advertising.
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SOCIAL MEDIA COOKIES
Social Media Cookies
These cookies are set by a range of social media services that we have added to
the site to enable you to share our content with your friends and networks. They
are capable of tracking your browser across other sites and building up a
profile of your interests. This may impact the content and messages you see on
other websites you visit. If you do not allow these cookies you may not be able
to use or see these sharing tools.
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