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EDL MANAGER SUPPORT

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HOW CAN WE HELP YOU TODAY?

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KNOWLEDGE BASE


GENERAL FAQ

General 4
 * What payment methods do you accept?
 * Do you support subscription/payment via cloud marketplace(AWS, Azure)?
 * Will my paid account auto renew?
 * What happens if I don't renew my plan?

EDLs, Sources, Templates 7
 * What is an EDL?
 * Is EDL Manager compatible with my firewall?
 * What is a Source?
 * Do you support authentication when requesting a source?
 * Do you support STIX/TAXII sources?

See all 7 articles
High Availability 3
 * Is EDL Manager deployed in HA?
 * Where is the application hosted?
 * Does EDL Manager have scheduled maintenance windows?

Security 3
 * Is data encrypted?
 * Does EDL Manager support 2FA?
 * Can I see audit logs?


GETTING STARTED

Settings 2
 * User Profile Settings
 * Company Plan/Settings/User Management

Logs 1
 * Accessing Audit Logs

Source Templates / Sources / EDLS 4
 * Source Templates
 * Custom Sources
 * Source Polling Status
 * EDLs

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