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secure.helpscout.net Open in urlscan Pro
54.204.89.218  Public Scan

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URL: https://secure.helpscout.net/satisfaction/459209114/record/8184921402/3/
Submission: On September 23 via manual from IN — Scanned from DE
 Behaviour Indicators
Similar DOM Content API
Verdicts

Summary

This website contacted 4 IPs in 2 countries across 3 domains to perform 4 HTTP transactions. The main IP is 54.204.89.218, located in Ashburn, United States and belongs to AMAZON-AES, US. The main domain is secure.helpscout.net. The Cisco Umbrella rank of the primary domain is 65946.
TLS certificate: Issued by DigiCert EV RSA CA G2 on January 2nd 2024. Valid for: a year.
This is the only time secure.helpscout.net was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
2 54.204.89.218 14618 (AMAZON-AES)
1 54.239.192.83 16509 (AMAZON-02)
1 2a00:1450:400... 15169 (GOOGLE)
4 4
Apex Domain
Subdomains		 Transfer
2 helpscout.net
secure.helpscout.net — Cisco Umbrella Rank: 65946
6 KB
1 googleapis.com
ajax.googleapis.com — Cisco Umbrella Rank: 405
33 KB
1 cloudfront.net
dhmmnd775wlnp.cloudfront.net
7 KB
4 3
Domain Requested by
2 secure.helpscout.net
1 ajax.googleapis.com secure.helpscout.net
1 dhmmnd775wlnp.cloudfront.net secure.helpscout.net
4 3

This site contains no links.

Subject Issuer Validity Valid
www.helpscout.com
DigiCert EV RSA CA G2		 2024-01-02 -
2025-02-01		 a year crt.sh
*.cloudfront.net
Amazon RSA 2048 M01		 2024-07-30 -
2025-07-03		 a year crt.sh
upload.video.google.com
WR2		 2024-08-26 -
2024-11-18		 3 months crt.sh

This page contains 1 frames:

Primary Page: https://secure.helpscout.net/satisfaction/459209114/record/8184921402/3/
Frame ID: 04D88A49DC0545CF8228F0C1C532BCF9
Requests: 5 HTTP requests in this frame

Screenshot
Live screenshot
Full Image

Page Title

Satisfaction Ratings

Detected technologies

Overall confidence: 100%
Detected patterns
  • /([\d.]+)/jquery(?:\.min)?\.js
  • jquery.*\.js(?:\?ver(?:sion)?=([\d.]+))?

Page Statistics

4
Requests

100 %
HTTPS

33 %
IPv6

3
Domains

3
Subdomains

4
IPs

2
Countries

48 kB
Transfer

119 kB
Size

1
Cookies

Redirected requests

There were HTTP redirect chains for the following requests:

4 HTTP transactions

Resource
Path		 Size
x-fer		 Type
MIME-Type
Primary Request /
secure.helpscout.net/satisfaction/459209114/record/8184921402/3/ 		4 KB
5 KB 		Document
General
Check archive.org
Download Go to
Full URL
https://secure.helpscout.net/satisfaction/459209114/record/8184921402/3/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
54.204.89.218 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-54-204-89-218.compute-1.amazonaws.com
Software
Apache /
Resource Hash
90b14ac3c50e4c18bfc4e0bb88b73d86860724a835c56d5757d0bd41d2b0f16d
Security Headers
Name Value
Content-Security-Policy default-src 'none'; connect-src 'self' 'unsafe-inline' app.getsentry.com *.sentry.io *.mixpanel.com https://grsm.io https://*.visualwebsiteoptimizer.com https://*.clarity.ms https://*.pusher.com *.olark.com olark-file-uploads.s3-us-west-1.amazonaws.com wss://ws-helpscout.pusher.com:* *.wistia.com *.wistia.net *.akamaihd.net fg8vvsvnieiv3ej16jby.litix.io https://sentry.io https://www.google-analytics.com https://*.doubleclick.net https://bat.bing.com https://web.delighted.com *.facebook.com https://accounts.google.com/gsi/ *.hsenv.io/* *.hs-app-ui.pages.dev/* translate.googleapis.com docsapi.helpscout.net https://*.browser-intake-datadoghq.com stream.secure.helpscout.net d3hb14vkzrxvla.cloudfront.net helpscout.helpscoutdocs.com beaconapi.helpscout.net chatapi.helpscout.net *.helpscout.workers.dev; child-src 'self' blob: *.google.com fast.wistia.com fast.wistia.net *.g.doubleclick.net player.vimeo.com *.olark.com www.youtube.com www.loom.com share.getcloudapp.com https://accounts.google.com/gsi/ beacon-v2.helpscout.net; font-src 'self' 'unsafe-inline' data: fonts.gstatic.com d12wqas9hcki3z.cloudfront.net *.wistia.com *.wistia.net dhmmnd775wlnp.cloudfront.net; img-src * data: 'self' cid:; media-src 'self' 'unsafe-inline' 'self' blob: 'self' data: *.akamaihd.net embed.wistia.com embed-ssl.wistia.com *.olark.com *.wistia.com d33v4339jhl8k0.cloudfront.net d2qapr080mx9b.cloudfront.net dhmmnd775wlnp.cloudfront.net beacon-v2.helpscout.net; object-src 'self' www.youtube.com beacon-v2.helpscout.net; script-src 'self' 'unsafe-inline' 'unsafe-eval' *.getdrip.com *.optimizely.com t.co www.google-analytics.com *.google.com https://accounts.google.com/gsi/client ajax.googleapis.com www.googleadservices.com www.googletagmanager.com www.gstatic.com *.g.doubleclick.net https://*.pusher.com cdn.mxpnl.com https://snippet.growsumo.com https://*.visualwebsiteoptimizer.com https://*.clarity.ms js.hs-scripts.com js.hs-analytics.net js.hs-banner.com fast.wistia.com fast.wistia.net src.litix.io fg8vvsvnieiv3ej16jby.litix.io *.olark.com sentry.io app.getsentry.com connect.facebook.net signin.infusionsoft.com ct.capterra.com https://bat.bing.com https://*.licdn.com https://*.linkedin.com https://www.redditstatic.com d2yyd1h5u9mauk.cloudfront.net *.hsenv.io/* *.hs-app-ui.pages.dev/* https://d2qapr080mx9b.cloudfront.net dhmmnd775wlnp.cloudfront.net translate.googleapis.com d12wqas9hcki3z.cloudfront.net d33v4339jhl8k0.cloudfront.net beacon-v2.helpscout.net; style-src 'self' 'unsafe-inline' https://fonts.googleapis.com *.olark.com https://accounts.google.com/gsi/style dhmmnd775wlnp.cloudfront.net translate.googleapis.com d12wqas9hcki3z.cloudfront.net beacon-v2.helpscout.net; frame-src 'self' blob: *.google.com fast.wistia.com fast.wistia.net *.g.doubleclick.net player.vimeo.com *.olark.com www.youtube.com www.loom.com share.getcloudapp.com https://accounts.google.com/gsi/ beacon-v2.helpscout.net; worker-src blob: https://hs-app.local.hsenv.io https://secure.helpscout.net
Strict-Transport-Security max-age=63072000; includeSubDomains; preload
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/129.0.0.0 Safari/537.36

Response headers

Cache-Control
no-store, no-cache, must-revalidate, no-cache, private
Connection
keep-alive
Content-Encoding
gzip
Content-Language
en-US
Content-Length
1937
Content-Security-Policy
default-src 'none'; connect-src 'self' 'unsafe-inline' app.getsentry.com *.sentry.io *.mixpanel.com https://grsm.io https://*.visualwebsiteoptimizer.com https://*.clarity.ms https://*.pusher.com *.olark.com olark-file-uploads.s3-us-west-1.amazonaws.com wss://ws-helpscout.pusher.com:* *.wistia.com *.wistia.net *.akamaihd.net fg8vvsvnieiv3ej16jby.litix.io https://sentry.io https://www.google-analytics.com https://*.doubleclick.net https://bat.bing.com https://web.delighted.com *.facebook.com https://accounts.google.com/gsi/ *.hsenv.io/* *.hs-app-ui.pages.dev/* translate.googleapis.com docsapi.helpscout.net https://*.browser-intake-datadoghq.com stream.secure.helpscout.net d3hb14vkzrxvla.cloudfront.net helpscout.helpscoutdocs.com beaconapi.helpscout.net chatapi.helpscout.net *.helpscout.workers.dev; child-src 'self' blob: *.google.com fast.wistia.com fast.wistia.net *.g.doubleclick.net player.vimeo.com *.olark.com www.youtube.com www.loom.com share.getcloudapp.com https://accounts.google.com/gsi/ beacon-v2.helpscout.net; font-src 'self' 'unsafe-inline' data: fonts.gstatic.com d12wqas9hcki3z.cloudfront.net *.wistia.com *.wistia.net dhmmnd775wlnp.cloudfront.net; img-src * data: 'self' cid:; media-src 'self' 'unsafe-inline' 'self' blob: 'self' data: *.akamaihd.net embed.wistia.com embed-ssl.wistia.com *.olark.com *.wistia.com d33v4339jhl8k0.cloudfront.net d2qapr080mx9b.cloudfront.net dhmmnd775wlnp.cloudfront.net beacon-v2.helpscout.net; object-src 'self' www.youtube.com beacon-v2.helpscout.net; script-src 'self' 'unsafe-inline' 'unsafe-eval' *.getdrip.com *.optimizely.com t.co www.google-analytics.com *.google.com https://accounts.google.com/gsi/client ajax.googleapis.com www.googleadservices.com www.googletagmanager.com www.gstatic.com *.g.doubleclick.net https://*.pusher.com cdn.mxpnl.com https://snippet.growsumo.com https://*.visualwebsiteoptimizer.com https://*.clarity.ms js.hs-scripts.com js.hs-analytics.net js.hs-banner.com fast.wistia.com fast.wistia.net src.litix.io fg8vvsvnieiv3ej16jby.litix.io *.olark.com sentry.io app.getsentry.com connect.facebook.net signin.infusionsoft.com ct.capterra.com https://bat.bing.com https://*.licdn.com https://*.linkedin.com https://www.redditstatic.com d2yyd1h5u9mauk.cloudfront.net *.hsenv.io/* *.hs-app-ui.pages.dev/* https://d2qapr080mx9b.cloudfront.net dhmmnd775wlnp.cloudfront.net translate.googleapis.com d12wqas9hcki3z.cloudfront.net d33v4339jhl8k0.cloudfront.net beacon-v2.helpscout.net; style-src 'self' 'unsafe-inline' https://fonts.googleapis.com *.olark.com https://accounts.google.com/gsi/style dhmmnd775wlnp.cloudfront.net translate.googleapis.com d12wqas9hcki3z.cloudfront.net beacon-v2.helpscout.net; frame-src 'self' blob: *.google.com fast.wistia.com fast.wistia.net *.g.doubleclick.net player.vimeo.com *.olark.com www.youtube.com www.loom.com share.getcloudapp.com https://accounts.google.com/gsi/ beacon-v2.helpscout.net; worker-src blob: https://hs-app.local.hsenv.io https://secure.helpscout.net
Content-Type
text/html; charset=UTF-8
Date
Mon, 23 Sep 2024 13:16:13 GMT
Expires
Thu, 19 Nov 1981 08:52:00 GMT
Pragma
no-cache
Server
Apache
Strict-Transport-Security
max-age=63072000; includeSubDomains; preload
Vary
Accept-Encoding,User-Agent
X-Content-Type-Options
nosniff
X-Frame-Options
SAMEORIGIN
X-XSS-Protection
1; mode=block
satisfaction.css
dhmmnd775wlnp.cloudfront.net/0c0936fff3/css/newBrand/ 		19 KB
7 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://dhmmnd775wlnp.cloudfront.net/0c0936fff3/css/newBrand/satisfaction.css
Requested by
Host: secure.helpscout.net
URL: https://secure.helpscout.net/satisfaction/459209114/record/8184921402/3/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
54.239.192.83 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-54-239-192-83.muc50.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
681a4d3c9159732122071ee163ba69626d28d989f5e72548b28e8ceee31bc02b

Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/129.0.0.0 Safari/537.36
Referer
https://secure.helpscout.net/

Response headers

x-amz-cf-pop
MUC50-P5
vary
Accept-Encoding
content-encoding
gzip
etag
W/"e9adda3333e8b5ea47cabdd939c35d58"
age
71044
via
1.1 3909cd34f904454f54cf78c975b2c198.cloudfront.net (CloudFront)
x-cache
Hit from cloudfront
x-amz-cf-id
0WI_P_UCwpTDmz9A8nqbIEOHrhG0h4PM-LPGvYDaXa01-Mmwiy2EVw==
date
Sun, 22 Sep 2024 17:32:10 GMT
content-type
text/css
last-modified
Fri, 20 Sep 2024 16:09:09 GMT
x-amz-expiration
expiry-date="Tue, 25 Mar 2025 00:00:00 GMT", rule-id="NWRlNDE0NWEtNGI1My00NjYzLThkNDItOWZmMDMyZGMzYWVi"
server
AmazonS3
x-amz-server-side-encryption
AES256
jquery.min.js
ajax.googleapis.com/ajax/libs/jquery/1.11.1/ 		94 KB
33 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://ajax.googleapis.com/ajax/libs/jquery/1.11.1/jquery.min.js
Requested by
Host: secure.helpscout.net
URL: https://secure.helpscout.net/satisfaction/459209114/record/8184921402/3/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:831::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
sffe /
Resource Hash
540bc6dec1dd4b92ea4d3fb903f69eabf6d919afd48f4e312b163c28cff0f441
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/129.0.0.0 Safari/537.36
Referer
https://secure.helpscout.net/

Response headers

content-encoding
gzip
age
524042
report-to
{"group":"hosted-libraries-pushers","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/hosted-libraries-pushers"}]}
x-content-type-options
nosniff
expires
Wed, 17 Sep 2025 11:42:11 GMT
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
date
Tue, 17 Sep 2024 11:42:11 GMT
last-modified
Tue, 03 Mar 2020 19:15:00 GMT
content-type
text/javascript; charset=UTF-8
vary
Accept-Encoding
cache-control
public, max-age=31536000, stale-while-revalidate=2592000
timing-allow-origin
*
cross-origin-opener-policy
same-origin; report-to="hosted-libraries-pushers"
cross-origin-resource-policy
cross-origin
content-security-policy-report-only
require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/hosted-libraries-pushers
accept-ranges
bytes
access-control-allow-origin
*
content-length
33434
x-xss-protection
0
server
sffe
truncated
/ 		2 KB
2 KB 		Font
General
Check archive.org
Download Go to
Full URL
data:truncated
Protocol
DATA
Server
-, , ASN (),
Reverse DNS
Software
/
Resource Hash
0b5294a99fe2cd2a3c59caa3e97d2e7db8a05a4ee1722aa51a9ad96e4437d8d5

Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/129.0.0.0 Safari/537.36
Origin
https://secure.helpscout.net
Referer

Response headers

Content-Type
application/x-font-ttf;charset=utf-8
favicon.ico
secure.helpscout.net/ 		0
476 B 		Other
General
Check archive.org
Download Go to
Full URL
https://secure.helpscout.net/favicon.ico
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
54.204.89.218 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-54-204-89-218.compute-1.amazonaws.com
Software
Apache /
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains; preload
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/129.0.0.0 Safari/537.36
Referer
https://secure.helpscout.net/satisfaction/459209114/record/8184921402/3/

Response headers

X-Frame-Options
SAMEORIGIN
Strict-Transport-Security
max-age=63072000; includeSubDomains; preload
Cache-Control
no-store, no-cache, must-revalidate
Pragma
no-cache
Connection
keep-alive
X-Content-Type-Options
nosniff
Expires
Thu, 19 Nov 1981 08:52:00 GMT
Content-Length
0
Date
Mon, 23 Sep 2024 13:16:13 GMT
X-XSS-Protection
1; mode=block
Content-Language
en-US
Content-Type
text/html; charset=UTF-8
Server
Apache
Vary
User-Agent

Verdicts & Comments Add Verdict or Comment

4 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

function| $ function| jQuery object| $buttons object| $rating

1 Cookies

Domain/Path Name / Value
secure.helpscout.net/ Name: PHPSESSID
Value: dafde71aed2b97ef9b31ba1a8587bcfe

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Content-Security-Policy default-src 'none'; connect-src 'self' 'unsafe-inline' app.getsentry.com *.sentry.io *.mixpanel.com https://grsm.io https://*.visualwebsiteoptimizer.com https://*.clarity.ms https://*.pusher.com *.olark.com olark-file-uploads.s3-us-west-1.amazonaws.com wss://ws-helpscout.pusher.com:* *.wistia.com *.wistia.net *.akamaihd.net fg8vvsvnieiv3ej16jby.litix.io https://sentry.io https://www.google-analytics.com https://*.doubleclick.net https://bat.bing.com https://web.delighted.com *.facebook.com https://accounts.google.com/gsi/ *.hsenv.io/* *.hs-app-ui.pages.dev/* translate.googleapis.com docsapi.helpscout.net https://*.browser-intake-datadoghq.com stream.secure.helpscout.net d3hb14vkzrxvla.cloudfront.net helpscout.helpscoutdocs.com beaconapi.helpscout.net chatapi.helpscout.net *.helpscout.workers.dev; child-src 'self' blob: *.google.com fast.wistia.com fast.wistia.net *.g.doubleclick.net player.vimeo.com *.olark.com www.youtube.com www.loom.com share.getcloudapp.com https://accounts.google.com/gsi/ beacon-v2.helpscout.net; font-src 'self' 'unsafe-inline' data: fonts.gstatic.com d12wqas9hcki3z.cloudfront.net *.wistia.com *.wistia.net dhmmnd775wlnp.cloudfront.net; img-src * data: 'self' cid:; media-src 'self' 'unsafe-inline' 'self' blob: 'self' data: *.akamaihd.net embed.wistia.com embed-ssl.wistia.com *.olark.com *.wistia.com d33v4339jhl8k0.cloudfront.net d2qapr080mx9b.cloudfront.net dhmmnd775wlnp.cloudfront.net beacon-v2.helpscout.net; object-src 'self' www.youtube.com beacon-v2.helpscout.net; script-src 'self' 'unsafe-inline' 'unsafe-eval' *.getdrip.com *.optimizely.com t.co www.google-analytics.com *.google.com https://accounts.google.com/gsi/client ajax.googleapis.com www.googleadservices.com www.googletagmanager.com www.gstatic.com *.g.doubleclick.net https://*.pusher.com cdn.mxpnl.com https://snippet.growsumo.com https://*.visualwebsiteoptimizer.com https://*.clarity.ms js.hs-scripts.com js.hs-analytics.net js.hs-banner.com fast.wistia.com fast.wistia.net src.litix.io fg8vvsvnieiv3ej16jby.litix.io *.olark.com sentry.io app.getsentry.com connect.facebook.net signin.infusionsoft.com ct.capterra.com https://bat.bing.com https://*.licdn.com https://*.linkedin.com https://www.redditstatic.com d2yyd1h5u9mauk.cloudfront.net *.hsenv.io/* *.hs-app-ui.pages.dev/* https://d2qapr080mx9b.cloudfront.net dhmmnd775wlnp.cloudfront.net translate.googleapis.com d12wqas9hcki3z.cloudfront.net d33v4339jhl8k0.cloudfront.net beacon-v2.helpscout.net; style-src 'self' 'unsafe-inline' https://fonts.googleapis.com *.olark.com https://accounts.google.com/gsi/style dhmmnd775wlnp.cloudfront.net translate.googleapis.com d12wqas9hcki3z.cloudfront.net beacon-v2.helpscout.net; frame-src 'self' blob: *.google.com fast.wistia.com fast.wistia.net *.g.doubleclick.net player.vimeo.com *.olark.com www.youtube.com www.loom.com share.getcloudapp.com https://accounts.google.com/gsi/ beacon-v2.helpscout.net; worker-src blob: https://hs-app.local.hsenv.io https://secure.helpscout.net
Strict-Transport-Security max-age=63072000; includeSubDomains; preload
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block