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Published: 30 July 2023
What's new?
Effective: 30 September 2023
Existing Microsoft Services Agreement
Print
Microsoft Services Agreement
These terms ("Terms") cover the use of those Microsoft consumer products,
websites and services listed at the end of these Terms here
(https://www.microsoft.com/servicesagreement#serviceslist) (the "Services"). By
providing the opportunity of subscribing for, using and/or ordering the
Services, Microsoft makes an offer to you. You accept these Terms by creating a
Microsoft account, by using the Services or by continuing to use the Services
after being notified of a change to these Terms. Please read, print and save a
copy of these Terms for your records because Microsoft won’t save a copy for
you.
If you are a microenterprise, small enterprise or a not-for-profit organisation
please read section 15 on waiving any entitlements that would otherwise be
applicable to you under the European Electronic Communications Code.
Your PrivacyYour Privacy
1. Your Privacy. Your privacy is important to us. Please read the Microsoft
Privacy Statement (https://go.microsoft.com/fwlink/?LinkId=521839) (the "Privacy
Statement") as it describes the types of data we collect from you and your
devices (“Data”), how we use your Data and the legal bases we have to process
your Data. The Privacy Statement also describes how Microsoft uses your content,
which is your communications with others; postings submitted by you to Microsoft
via the Services; and the files, photos, documents, audio, digital works,
livestreams and videos that you upload, store, broadcast, create, generate or
share through the Services, or inputs that you submit in order to generate
content ("Your Content").
Top of page
Your ContentYour Content
2. Your Content. Many of our Services allow you to create, store or share Your
Content or receive material from others. We don’t claim ownership of Your
Content. Your Content remains yours and you are responsible for it.
* a. When you share Your Content with other people, you understand that they
may be able, on a worldwide basis, to use, save, record, reproduce,
broadcast, transmit, share and display Your Content for the purpose that you
made Your Content available on the Services, without compensating you. If you
do not want others to have that ability, do not use the Services to share
Your Content. You represent and warrant that for the duration of these Terms
you have (and will have) all the rights necessary for Your Content that is
uploaded, stored or shared on or through the Services and that the
collection, use and retention of Your Content through the Services won't
violate any law or rights of others. We strongly advise you to make regular
back-up copies of Your Content. Microsoft can't be held responsible for Your
Content or the material others upload, store or share using our Services.
* b. To the extent necessary to provide the Services to you and others (which
may include changing the size, shape or format of Your Content to better
store or display it to you), to protect you and the Services and to improve
Microsoft products and services, you grant Microsoft a worldwide and royalty
free intellectual property licence to use Your Content, for example, to make
copies of, retain, transmit, reformat, distribute via communication tools and
display Your Content on the Services. If you publish Your Content in areas of
the Service where it is rendered available online publicly or without
restrictions, Your Content may appear in demonstrations or materials that
promote the Service. Some of the Services are supported by advertising.
Controls for how Microsoft personalises advertising are available at
https://choice.live.com. We do not use what you say in email, chat, video
calls or voicemail, or your documents, photos or other personal files to
target advertising to you. Our advertising policies are covered in detail in
the Privacy Statement.
Top of page
Code of ConductCode of Conduct
3. Code of Conduct. You are accountable for your conduct and content when using
the Services.
* a. Content, material or actions that violate these Terms are not permitted.
By agreeing to these Terms, you’re under the obligation to follow these
rules:
* i. Don’t do anything illegal, or try to generate or share content that is
illegal.
* ii. Don’t engage in any activity that exploits, harms or threatens to harm
children.
* iii. Don’t send spam, engage in phishing or try to generate or distribute
malware. Spam is unwanted or unsolicited bulk email, postings, contact
requests, SMS (text messages), instant messages or similar electronic
communications. Phishing is sending emails or other electronic
communications to fraudulently or unlawfully induce recipients to reveal
personal or sensitive information, such as passwords, dates of birth,
National Insurance Numbers, passport numbers, credit card information,
financial information or other sensitive information, or to gain access to
accounts or records, exfiltration of documents or other sensitive
information, payment and/or financial benefit. Malware includes any
activity designed to cause technical harm, such as delivering malicious
executables, organising denial of service attacks or managing command and
control servers.
* iv. Don’t publicly display or use the Services to generate or share any
inappropriate content or other material (involving, for example, nudity,
bestiality, pornography, offensive language, graphic violence, self-harm or
criminal activity).
* v. Don’t engage in activity that is fraudulent, false or misleading (e.g.
asking for money under false pretences, impersonating someone else,
creating fake accounts, automating inauthentic activity, generating or
sharing content that is intentionally deceptive, manipulating the Services
to increase play count, or affect rankings, ratings or comments).
* vi. Don’t wilfully circumvent any restrictions on access to, usage or
availability of the Services (e.g. attempting to “jailbreak” an AI system,
or impermissible scraping).
* vii. Don’t engage in activity that is harmful to you, the Services or
others (e.g. transmitting viruses, stalking, trying to generate or sharing
content that harasses, bullies or threatens others, posting terrorist or
violent extremist content, communicating hate speech or advocating violence
against others).
* viii. Don’t violate or infringe upon the rights of others (e.g.
unauthorised sharing of copyrighted music or other copyrighted material,
resale or other distribution of Bing maps, or taking photographs or
video/audio recordings of others without their consent for processing of an
individual’s biometric identifiers/information or any other purpose using
any of the Services).
* ix. Don’t engage in activity that violates the privacy of others.
* x. Don’t help others to break these rules.
* More information about our policies, moderation and enforcement processes and
service specific terms is available at aka.ms/trustandsafety.
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Using the Services & SupportUsing the Services & Support
4. Using the Services & Support.
* a. Microsoft account. You will need a Microsoft account to access many of the
Services. Your Microsoft account lets you sign in to products, websites and
services provided by Microsoft and some Microsoft partners.
* i. Creating an Account. You can create a Microsoft account by signing up
online. You agree not to use any false, inaccurate or misleading
information when signing up for your Microsoft account. In some cases, a
third party, like your Internet Service Provider, may have assigned a
Microsoft account to you. If you received your Microsoft account from a
third party, the third party may have additional rights over your account,
like the ability to access or delete your Microsoft account. Please review
any additional terms the third party provided you, as Microsoft has no
responsibility regarding these additional terms. If you create a Microsoft
account on behalf of an entity, such as your business or employer, you
represent that you have the legal authority to bind that entity to these
Terms. You cannot transfer your Microsoft account credentials to another
user or entity. To protect your account, keep your account details and
password confidential. You are responsible for all activity that occurs
under your Microsoft account.
* ii. Account Use. You must use your Microsoft account to keep it active.
This means you must sign in at least once in a two-year period to keep your
Microsoft account, and associated Services, active, unless a longer period
is provided in the Microsoft account activity policy at
https://go.microsoft.com/fwlink/p/?linkid=2086738 or in an offer for a paid
portion of the Services or as otherwise required by law. If you don’t sign
in during this time, we will assume your Microsoft account is inactive and
will close it for you. Please see section 4.a.iv.2 for the consequences of
a closed Microsoft account. You must sign into your Outlook.com inbox and
your OneDrive (separately) at least once in a one-year period, otherwise we
will close your Outlook.com inbox and your OneDrive for you. If we
reasonably suspect that your Microsoft account is at risk of being used by
a third party fraudulently (for example, as a result of an account
compromise), Microsoft may suspend your account until you can reclaim
ownership. Based on the nature of the compromise, we may be required to
disable access to some or all of Your Content. If you are having trouble
accessing your Microsoft account, please visit this website:
https://go.microsoft.com/fwlink/?LinkId=238656.
* iii. Kids and Accounts. By creating a Microsoft account or using the
Services, you accept and agree to be bound by these Terms and represent
that you have either reached the age of “majority” where you live or your
parent or legal guardian agrees to be bound by these Terms on your behalf.
If you do not know whether you have reached the age of majority where you
live, or do not understand this section, please do not create a Microsoft
account before you have asked your parent or legal guardian for help. If
you are the parent or legal guardian of a minor, you and the minor accept
and agree to be bound by these Terms and you are responsible for
supervising your minor in the use of the Microsoft account or Services,
including purchases, whether the minor’s account is now open or created
later.
* iv. Closing Your Account.
* 1. In addition to any rights you have to cancel as specified in the
“Refund Policy” section below (section 9.g), you can cancel specific
Services or close your Microsoft account at any time and for any reason.
To close your Microsoft account, please visit
https://go.microsoft.com/fwlink/p/?linkid=618278. When you ask us to
close your Microsoft account, you can choose to put it in a suspended
state for either 30- or 60-days just in case you change your mind. After
that 30- or 60-day period, your Microsoft account will be closed. See
section 4.a.iv.2 below for an explanation as to what happens when your
Microsoft account is closed. Logging back in during the suspension period
will reactivate your Microsoft account.
* 2. If your Microsoft account is closed (whether by you or us), a few
things happen. First, your right to use the Microsoft account to access
the Services stops immediately. Second, we will delete Data or Your
Content associated with your Microsoft account or will otherwise
disassociate it from you and your Microsoft account (unless we are
required by law to keep it, return it or transfer it to you or a third
party identified by you). As a result, you may no longer be able to
access any of the Services (or Your Content that you have stored on those
Services) that require a Microsoft account. You should have a regular
backup plan. Third, you may lose access to products you have acquired.
* b. Moderation and Enforcement. Many of our Services that allow you to
interact, create, generate and share content with others leverage safety
systems to protect our Services and other users.
* i. Policies. Our Code of Conduct identifies what’s prohibited when using
our Services. Specific Services have additional policies and community
standards applicable to their users, which are available here
(https://aka.ms/trustandsafety).
* ii. Reporting a Concern. You can report concerning content or conduct that
may violate our Code of Conduct here (https://aka.ms/reportconcerns).
* iii. Review. Where applicable, we may use automated systems and humans to
review content to identify suspected spam, viruses, fraud, phishing,
malware, jailbreaking or other illegal or harmful content or conduct.
* iv. Enforcement. We reserve the right to deny content if it exceeds limits
on storage or file size allowed by the Service. We may block, remove or
decline to display content if it appears to violate our Code of Conduct or
another Service policy or where required by law. If you violate these terms
or Service-Specific Terms, we may take action against your account. This
could include limiting access to certain features or Services, stopping
providing Services, closing your Microsoft account immediately or blocking
delivery of a communication (like email, file sharing or instant message)
to or from the Services. Closure of your access to a Service or your
account may result in forfeiture of content licences, associated content,
memberships and Microsoft account balances associated with the account.
When reviewing alleged violations of these Terms, Microsoft reserves the
right to review content to resolve the issue. However, we cannot monitor
the entire Services and make no attempt to do so. For more information
about the moderation and enforcement processes, Service specific terms and
appeals, see aka.ms/trustandsafety. Information about our policy relating
to claims of intellectual property infringement may be found at NOTICES.
* c. Work or School Accounts. You can sign in to certain Microsoft services
with a work or school email address. If you do, you agree that the owner of
the domain associated with your email address may be notified of the
existence of your Microsoft account and its associated subscriptions, control
and administer your account, and access and process your Data, including the
contents of your communications and files, and that Microsoft may notify the
owner of the domain if the account or Data is compromised. You further agree
that your use of the Microsoft services may be subject to the agreements
Microsoft has with you or your organisation and these Terms may not apply. If
you already have a Microsoft account and you use a separate work or school
email address to access Services covered under these Terms, you may be
prompted to update the email address associated with your Microsoft account
in order to continue accessing such Services.
* d. Additional Equipment/Data Plans. To use many of the Services, you will
need an Internet connection and/or data/mobile plan. You might also need
additional equipment, like a headset, camera or microphone. You are
responsible for providing all connections, plans and/or equipment needed to
use the Services and for paying the fees charged by the provider(s) of your
connections, plans and equipment. Those fees are in addition to any fees you
pay us for the Services and we will not reimburse you for such fees. Check
with your provider(s) to determine if there are any such fees that may apply
to you.
* e. Service Notifications. When there’s something we need to tell you about a
Service you use, we will send you Service notifications and information the
law requires us to provide. If you gave us your email address or phone number
in connection with your Microsoft account, then we may send Service
notifications to you via email or via SMS (text message), including to verify
your identity before registering your mobile phone number and verifying your
purchases. We may also send you Service notifications by other means (for
example by in-product messages). Data or messaging rates may apply when
receiving notifications via SMS. We recommend you monitor and maintain the
email address you specified. If you don't consent to receive notices
electronically, you must stop using the Services.
* f. Support. Customer support for some Services is available at
https://support.microsoft.com. Certain Services may offer separate or
additional customer support, subject to the terms available at
www.microsoft.com/support-service-agreement, unless otherwise specified.
Support may not be available for preview or beta versions of features or
Services. If you live in Europe you can also refer a complaint to the EU’s
Online Dispute Resolution platform (http://ec.europa.eu/consumers/odr);
please use MSODR@microsoft.com on the complaint form only and not for another
purpose.
* g. Ending your Services. If your Services are cancelled (whether by you or
us), first your right to access the Services stops immediately and your
licence to the software related to the Services ends. Second, we will delete
Data or Your Content associated with your Service or will otherwise
disassociate it from you and your Microsoft account (unless we are required
by law to keep it, return it or transfer it to you or a third party
identified by you). As a result, you may no longer be able to access any of
the Services (or Your Content that you have stored on those Services). You
should have a regular backup plan. Third, you may lose access to products you
have acquired. If you have cancelled your Microsoft account and have no other
account able to access the Services your Services may be cancelled
immediately.
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Using Third-Party Apps and ServicesUsing Third-Party Apps and Services
5. Using Third-Party Apps and Services. The Services may allow you to access or
acquire products, services, websites, links, content, material, games, skills,
integrations, bots or applications from independent third parties (companies or
people who aren’t Microsoft) ("Third-Party Apps and Services"). Many of our
Services also help you find, make requests to, or interact with Third-Party Apps
and Services or allow you to share Your Content or Data, and you understand that
by using our Services you are directing them to make Third-Party Apps and
Services available to you. The Third-Party Apps and Services may allow you to
store Your Content or Data with the publisher, provider or operator of the
Third-Party Apps and Services. The Third-Party Apps and Services may present you
with a privacy policy or require you to accept their terms before you can
install or use the Third-Party App or Service. See section 13.b for additional
terms for applications acquired through certain Stores owned or operated by
Microsoft or its affiliates (including, but not limited to, the Office Store,
the Microsoft Store on Xbox and the Microsoft Store on Windows). You should
review the third-party terms and privacy policies before acquiring, using,
requesting, or linking your Microsoft Account to any Third-Party Apps and
Services. Any third-party terms do not modify these Terms. Microsoft does not
license any intellectual property to you as part of any Third-Party Apps and
Services. You agree to assume all risk and liability arising from your use of
these Third-Party Apps and Services and that Microsoft is not responsible or
liable to you or others for information or services provided by any Third-Party
Apps and Services.
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Service AvailabilityService Availability
6. Service Availability.
* a. The Services, Third Party Apps and Services, or material or products
offered through the Services may be unavailable from time to time, may be
offered on a limited basis, or may vary depending on your region or device,
or other external factors such as your internet or network connection. If you
change the location associated with your Microsoft account, you may need to
re-acquire the products that were available to you and paid for in your
previous region.
* b. We strive to keep the Services up and running; however, they are not
offered with a guaranteed level of quality of service and all online services
suffer occasional disruptions and outages. In the event of an outage or
disruption to the Service, you may temporarily not be able to retrieve Your
Content. We recommend that you regularly backup Your Content and Data that
you store on the Services or store using Third-Party Apps and Services.
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Updates to the Services or Software and Changes to These TermsUpdates to the
Services or Software and Changes to These Terms
7. Updates to the Services or Software and Changes to These Terms.
* a. We'll inform you if we intend to change these Terms. We may change these
Terms if it is necessary due to (i) applicable law, including, but not
limited to, a change of such law; (ii) an advice and/or order based on
applicable law; (iii) the evolution of the Services; (iv) technical reasons;
(v) operational requirements or (vi) an advantageous change of terms for the
user. We'll inform you of the intended change before it takes effect, either
through the user interface, in an email message or through other reasonable
means. We'll provide you the opportunity to cancel the Services at least 30
days before the change becomes effective. Using the Services after the
changes become effective means you agree to the new terms. If you do not
agree to the new terms, you must stop using the Services and close your
Microsoft account in accordance with section 4.a.iv. We'll also expressly
point to this fact when informing you about the intended change of these
Terms.
* b. We may automatically check your version of the software, which is
necessary to provide the Services and download software updates or
configuration changes, without charging you, to update, enhance and further
develop the Services. You may also be required to update the software to
continue using the Services. Such updates shall be subject to these Terms
unless additional or other terms accompany the updates, in which case, those
other terms apply. If you decline to accept the additional or other terms
applicable to the updates, you may not receive or use the updates. Microsoft
isn't obligated to make any updates available and doesn't guarantee that we
will support the version of the system for which you purchased or licensed
the software, apps, content or other products. You may be provided with
automatic or manual updates, which are not necessary to ensure the conformity
of the Services for the reasons outlined in this section. By accepting these
Terms, you hereby agree to be provided with such updates.
* c. We continuously work to improve the Services and may change the Services
or delete features or stop providing access to Third-Party Apps and Services
in that respect at any time, including, without limitation, if our agreements
with third parties no longer permit us to make their material available, if
it is no longer feasible for us to provide it, the technology advances or if
customer feedback indicates that a change is needed. We will notify you in
advance if a change to the Services will cause you to lose access to Your
Content. For paid Services, we'll also notify you in advance of other
material changes to the Services. Except to the extent required by applicable
law, we have no obligation to provide a re-download or replacement of any
material, Digital Goods (defined in section 13.j) or applications previously
purchased. If we cancel a paid Service, we’ll refund to you on a pro-rata
basis the amount of payments that you've made corresponding to the portion of
that Service remaining right before the cancellation.
* d. So that you can use material protected with digital rights management
(DRM), like some music, games, films, books and more, DRM software may
automatically contact an online rights server and download and install DRM
updates.
Top of page
Software LicenceSoftware Licence
8. Software Licence. Unless accompanied by a separate Microsoft licence
agreement (for example, if you are using a Microsoft application that is
included with and a part of Windows, then the Microsoft Software Licence Terms
for the Windows Operating System govern such software), any software provided by
us to you as part of the Services is subject to these Terms. Applications
acquired through certain Stores owned or operated by Microsoft or its affiliates
(including, but not limited to the Office Store, Microsoft Store on Windows and
Microsoft Store on Xbox) are subject to section 13.b.i below.
* a. If you comply with these Terms, we grant you the right to install and use
one copy of the software per device on a worldwide basis for use by only one
person at a time as part of your use of the Services. For certain devices,
such software may be pre-installed for your personal, non-commercial use of
the Services. The software or website that is part of the Services may
include third-party code. Any third-party scripts or code, linked to or
referenced from the software or website, are licensed to you by the third
parties that own such code, not by Microsoft. Notices, if any, for the
third-party code are included for your information only.
* b. The software is licensed, not sold, and Microsoft reserves all rights to
the software not expressly granted by Microsoft under these Terms. This
licence does not give you any right to, and you may not, unlawfully:
* i. circumvent or bypass any technological protection measures in or
relating to the software or Services;
* ii. disassemble, decompile, decrypt, hack, emulate, exploit or reverse
engineer any software or other aspect of the Services that is included in
or accessible through the Services, except and only to the extent that the
applicable copyright law expressly permits doing so;
* iii. separate components of the software or Services for use on different
devices;
* iv. publish, copy, rent, lease, sell, export, import, distribute or lend
the software or the Services, unless Microsoft expressly authorises you to
do so;
* v. transfer the software, any software licences or any rights to access or
use the Services;
* vi. use the Services in any unauthorised way that could interfere with
anyone else’s use of them or gain access to any service, data, account or
network;
* vii. enable access to the Services or modify any Microsoft-authorised
device (e.g. Xbox consoles, Microsoft Surface, etc.) by unauthorised
third-party applications.
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Payment TermsPayment Terms
9. Payment Terms. If you purchase a Service, then these payment terms apply to
your purchase and you agree to them.
* a. Charges. If there is a charge associated with a portion of the Services,
you agree to pay that charge. The price stated for the Services includes all
applicable taxes, unless stated otherwise. You are solely responsible for
paying such taxes or other charges. Taxes are calculated based on your
location at the time your Microsoft account was registered, unless stated
otherwise. After we have given you notice that we did not receive an on-time,
full payment from you, we may suspend or cancel the Services if you do not
make the full payment within the relevant time. Suspension or cancellation of
the Services for non-payment could result in a loss of access to and use of
your account and its content. Connecting to the Internet via a corporate or
other private network that masks your location may cause charges to be
different from those displayed for your actual location. Depending on your
location, some transactions might require foreign currency conversion or be
processed in another country. Your bank might charge you additional fees for
those services when you use a debit or credit card. Please contact your bank
for details.
* b. Your Billing Account. To pay the charges for a Service, you will be asked
to provide a payment method at the time you sign up for that Service. For all
Services other than Skype, you can access and change your billing information
and payment method on the Microsoft account management website
(https://go.microsoft.com/fwlink/p/?linkid=618281) and for Skype software and
products by signing into your account portal at
https://skype.com/go/myaccount. Additionally, you agree to permit Microsoft
to use any updated account information regarding your selected payment method
provided by your issuing bank or the applicable payment network. You agree to
promptly update your account and other information, including your email
address and payment method details, so we can complete your transactions and
contact you as needed in connection with your transactions. If you tell us to
stop using your payment method and don't provide us with another payment
method after our notice to you to do so within an appropriate timeframe, we
may suspend or cancel your paid Service for good cause. Changes made to your
billing account won't affect charges we submit to your billing account before
we could reasonably act on your changes to your billing account.
* c. Billing. By providing Microsoft with a payment method, you (i) represent
that you are authorised to use the payment method you provided and that any
payment information you provide is true and accurate; (ii) authorise
Microsoft to charge you for the Services or available content using your
payment method; and (iii) authorise Microsoft to charge you for any paid
feature of the Services you choose to sign up for or use while these Terms
are in force. As specified, we may bill you (a) in advance; (b) at the time
of purchase; (c) shortly after purchase or (d) on a recurring basis for
subscription Services. Also, we may charge you up to the amount you have
approved, and we will notify you in advance of any change in the amount to be
charged for recurring subscription Services and, in the case of a price
change, provide you with the opportunity to cancel the Services before the
price changes. We may bill you at the same time for more than one of your
prior billing periods for amounts that haven't previously been processed.
* d. Recurring Payments. When you purchase the Services on a subscription basis
(e.g. monthly, every three months or annually), you agree that you are
authorising recurring payments, and payments will be made to Microsoft by the
method and at the recurring intervals you have agreed to, until the
subscription for that Service is terminated by you or by Microsoft. You must
cancel your Services before the next billing date to stop being charged to
continue your Services. We will provide you with instructions on how you may
cancel the Services. You can manage recurring payments for select Services in
your Microsoft account (https://account.microsoft.com/services). By
authorising recurring payments, you are authorising Microsoft to store your
payment instrument and process such payments as either electronic debits or
fund transfers, or as electronic drafts from your designated account (for
Automated Clearing House or similar payments), or as charges to your
designated account (for credit card or similar payments) (collectively,
"Electronic Payments"). Subscription fees are generally charged in advance of
the applicable subscription period. If any payment is returned unpaid or if
any credit card or similar transaction is rejected or denied, Microsoft or
its service providers reserve the right to collect any applicable return
item, rejection or insufficient funds fee and process any such payment as an
Electronic Payment.
* e. Online Statement and Errors. For all Services other than Skype, Microsoft
will provide you with an online billing statement on the Microsoft account
management website (https://go.microsoft.com/fwlink/p/?linkid=618284), where
you can view and print your statement. For Skype, you can access your online
statement by signing in to your account at www.skype.com
(https://www.skype.com). This is the only billing statement that we provide.
An invoice with VAT may be made available depending on the Service and
country. If we make an error on your bill, we’ll correct it promptly after
you tell us (or we notice it) and we investigate the charge. We recommend
that you tell us within 120 days after an obvious error first appears on your
bill as it is easier for us to resolve the issue during that period. You can
address your requests for these purposes to the customer support service, as
indicated in section 4.e.
* f. Refund Policy. You will be entitled to a cancellation period (a
"Cooling-Off Period") of fourteen (14) days from the day of purchase, with or
without cause. If the Service is partly delivered at the time of
cancellation, you will get a pro-rated refund. You acknowledge the
Cooling-Off Period ends at the time the Service is fully delivered to you,
then your purchase cannot be refunded. When you purchase digital content from
us, you will cease to have the right to cancel from the moment when you begin
the download. Unless otherwise provided by law or by a particular Service
offer, all purchases are final and non-refundable. For all Services other
than Skype, information and directions on how to cancel a Service and request
a refund using our Withdrawal Form, if you are entitled to a refund, is
provided on Microsoft account management website
(https://go.microsoft.com/fwlink/p/?linkid=618284). For Skype, please
complete the Withdrawal Form using the information provided here
(https://go.microsoft.com/fwlink/p/?linkid=618286). If you believe that
Microsoft has charged you in error, you must contact Microsoft and we will
investigate the charge. If we issue a refund or credit, we are under no
obligation to issue the same or similar refund in the future. This refund
policy does not affect any rights under applicable law. For more refund
information, please visit our help topic
(https://go.microsoft.com/fwlink/p/?linkid=618283).
* g. Terminating the Services. You may cancel the Services on the services and
subscriptions management page in your Microsoft account
(https://account.microsoft.com/) or by contacting customer service as
described above in section 4.e. Cancelling paid Services stops future charges
to continue the Service. You should refer back to the offer describing the
Services as (i) you may not receive a refund at the time of cancellation;
(ii) you may be obligated to pay cancellation charges; (iii) you may be
obligated to pay all charges made to your billing account for the Services
before the date of cancellation; and (iv) you may lose access to and use of
your account when you cancel the Services. We will process your Data as
described above in section 4. If you cancel, your Services end at the end of
your current Service period or, if we bill your account on a periodic basis,
at the end of the period in which you cancelled. If you initiate a chargeback
or reversal with your bank for your payment of Services, we will deem you to
have cancelled as of the date that the original payment was made and you
authorise us to immediately cancel your service and/or revoke any content
that was provided to you in exchange for such payment.
* h. Trial-Period Offers. If you are taking part in any trial-period offer, you
may be required to cancel the trial Service(s) within the timeframe
communicated to you when you accepted the offer in order to avoid being
charged to continue the Service(s) at the end of the trial period.
* i. Promotional Offers. From time to time, Microsoft may offer Services for a
trial period during which Microsoft will not charge you for the Services.
Microsoft reserves the right to charge you for such Services (at the normal
rate) if you breach the terms and conditions of the offer.
* j. Price Changes. If there is a fixed term and price for your Service offer,
that price will remain in force for the term. You will need to agree to any
new offer and price if you want to continue the Services. If your Services
are on a periodic basis (for example, monthly), with no specific time length,
and isn't a trial offer, we may change the price of the Services if we add
new or improved Service features, to the extent the costs of providing the
Service have increased accordingly, or in response to market changes (for
example, due to labour costs, currency fluctuations, changes in
taxes/regulations, inflation, licence fees, infrastructure and administrative
costs). We will inform you at least 30 days before the price change becomes
effective. You will have the opportunity to cancel the Services before the
price changes in accordance with section 9.h above. When we notify you of the
price change, we'll also inform you of the reasons and scope of the increase
in prices and that the new price will become effective if you don't cancel
the Services, and we’ll also remind you of how you can cancel the Services.
* k. Payments to You. If we owe you a payment, then you agree to timely and
accurately provide us with any information we need to get that payment to
you. You are responsible for any taxes and charges you may incur as a result
of this payment to you. You must also comply with any other conditions we
place on your right to any payment. If you receive a payment in error, we may
reverse or require return of the payment. You agree to cooperate with us in
our efforts to do this. We may also reduce the payment to you without notice
to adjust it for any previous over-payment.
* l. Late payments. In case of late payments, you must pay for the reasonable
costs we incur to collect any past due amounts including lawyers' fees and
other legal fees and costs, as permitted by law and regulations. We may
suspend or cancel your Services if you fail to pay in full on time after we
send you a reminder – with the threat of suspension and/or cancellation of
the Services – to make your payment within an appropriate time. You can avoid
suspension or cancellation if you make the required payment within the
appropriate time set forth in the reminder. A different procedure will apply
if the amount missing is marginal. Amounts missing below 2 per cent of the
total invoice value will always be deemed marginal. Suspension or
cancellation of the Services for non-payment could result in the loss of
access to your Microsoft account.
* m. Gift Cards. Redemption and use of gift cards (other than Skype gift cards)
are governed by the Microsoft Gift Card Terms and Conditions
(https://support.microsoft.com/help/10562/microsoft-account-gift-card-terms-and-conditions).
Information on Skype gift cards is available on Skype’s Help page
(https://go.microsoft.com/fwlink/?LinkId=615383).
* n. Bank Account Payment Method. You may register an eligible bank account
with your Microsoft account to use it as a payment method. Eligible bank
accounts include accounts held at a financial institution capable of
receiving direct debit entries (e.g. a United States-based financial
institution that supports automated clearing house ("ACH") entries, a
European financial institution that supports Single Euro Payments Area
("SEPA") or "iDEAL" in the Netherlands). Terms you agreed to when adding your
bank account as a payment method in your Microsoft account (e.g., the
"mandate" in the case of SEPA) also apply. You represent and warrant that
your registered bank account is held in your name or you are authorised to
register and use this bank account as a payment method. By registering or
selecting your bank account as your payment method, you authorise Microsoft
(or its agent) to initiate one or more debits for the total amount of your
purchase or subscription charge (in accordance with the terms of your
subscription service) from your bank account (and, if necessary, initiate one
or more credits to your bank account to correct errors, issue a refund or
similar purpose), and you authorise the financial institution that holds your
bank account to deduct such debits or accept such credits. You understand
that this authorisation will remain in full force and effect until you remove
your bank account information from your Microsoft account. Contact customer
support as outlined above in section 4.e as soon as possible if you believe
you have been charged in error. Laws applicable in your country may also
limit your liability for any fraudulent, erroneous or unauthorised
transactions from your bank account. By registering or selecting a bank
account as your payment method, you acknowledge that you have read,
understand and agree to these Terms.
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Contracting Entity, Choice of Law and Place to Resolve DisputesContracting
Entity, Choice of Law and Place to Resolve Disputes
10. Contracting Entity, Choice of Law and Place to Resolve Disputes. If you live
in (or, if you are a business, your principal place of business is in) the
European Union, Iceland, Liechtenstein, Norway, Switzerland or the United
Kingdom, and you are using cost-free or paid Services, you are contracting with
Microsoft Ireland Operations Limited, One Microsoft Place, South County Business
Park, Leopardstown, Dublin 18, Ireland (registered at the Companies Registration
Office in Ireland under number 256796, VAT registration number: IE 8256796 U,
with a registered address of 70 Sir John Rogerson’s Quay, Dublin 2, Ireland).
The laws of Ireland govern all claims related to cost-free and paid Services,
but this shall not deprive you of the mandatory consumer protections under the
law of the country to which we direct your Services where you have your habitual
residence (or, if a business, where your principal place of business is
located). With respect to jurisdiction, you and Microsoft agree to choose the
courts of the country to which we direct your Services where you have your
habitual residence (or, if a business, where your principal place of business is
located) for all disputes arising out of or relating to these Terms, or in the
alternative, you may choose the responsible court in Ireland.
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WarrantiesWarranties
11. Warranties. If you are a consumer, you have certain rights under the law.
These rights include an obligation on Microsoft to provide the Services using
reasonable care and skill. Nothing in these terms is intended to limit or
exclude our liability for any breach by Microsoft of this and you shall benefit
from the legal warranty of conformity and hidden defects under the law of the
country to which we direct your Services. Learn more about your statutory rights
here (https://www.microsoft.com/en-gb/store/b/aboutwarranties). SUBJECT TO THE
WARRANTY ABOVE AND EXCEPT IN CASES IN WHICH WE HAVE HIDDEN DEFECTS IN BAD FAITH
OR DEFECTS HAVE RENDERED USE OF THE SERVICES IMPOSSIBLE – AND EXCEPT FOR SKYPE
PAID PRODUCTS – WE PROVIDE THE SERVICES “AS IS”, “WITH ALL FAULTS” AND “AS
AVAILABLE”. WE DON’T GUARANTEE THE ACCURACY OR TIMELINESS OF THE SERVICES. YOU
ACKNOWLEDGE AND AGREE THAT COMPUTER AND TELECOMMUNICATIONS SYSTEMS AREN'T
FAULT-FREE AND THAT OCCASIONAL PERIODS OF DOWNTIME OCCUR. WE CAN'T GUARANTEE THE
SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE. WE AND OUR
AFFILIATES, RESELLERS, DISTRIBUTORS AND VENDORS GIVE NO CONTRACTUAL GUARANTEES
OR CONDITIONS. YOU HAVE ALL MANDATORY WARRANTIES FORESEEN BY LAW, BUT WE GRANT
NO OTHER WARRANTIES. WE EXCLUDE ANY IMPLIED MANDATORY WARRANTIES, INCLUDING
THOSE OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, WORKMANLIKE EFFORT
AND NON-INFRINGEMENT TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW.
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Limitation of LiabilityLimitation of Liability
12. Limitation of Liability.
* a. Microsoft shall not be liable for Your Content, material or other third
party material, including links to third-party websites and activities
provided by users. Such content and activities are neither attributable to
Microsoft nor do they represent Microsoft’s opinion.
* b. Microsoft shall only be liable if material obligations of the Agreement
have been violated, or as otherwise required by applicable law.
* c. Microsoft, its vicarious agents and/or its legal representatives shall not
be liable for any indirect damage, including financial loss, such as loss of
profit, unless Microsoft, its vicarious agents and/or its legal
representative have at least acted with gross negligence or willful
misconduct.
* d. Any statutory no-fault liability of Microsoft, including statutory
liability for breach of warranty, shall remain unaffected by the limitation
of liability. The same shall apply to liability of Microsoft, its vicarious
agents and/or its legal representatives in the event of fraud or their
negligence resulting in personal injury or death.
* e. Microsoft is not responsible or liable for any failure to perform or delay
in performing its obligations under these Terms to the extent that the
failure or delay is caused by circumstances beyond Microsoft’s reasonable
control (such as labour disputes, acts of God, war or terrorist activity,
malicious damage, accidents or compliance with any applicable law or
government order). Microsoft will endeavour to minimise the effects of any of
these events and to perform the obligations that aren’t affected.
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Service-Specific TermsService-Specific Terms
13. Service-Specific Terms. The terms before and after section 13 apply
generally to all Services. This section contains service-specific terms that are
in addition to the general terms. These service-specific terms govern if there
are any conflicts with the general terms.
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XboxXbox
* a. Xbox.
* i. Personal Non-Commercial Use. The Xbox online service, Xbox Game Studios
games (including Mojang Games) (https://www.xbox.com/xbox-game-studios),
applications, subscriptions (e.g. Xbox Game Pass subscription service
offerings), services (e.g. Xbox Cloud Gaming) and content provided by
Microsoft (collectively, the "Xbox Services") are only for your personal
and noncommercial use.
* ii. Xbox Services. When you sign up to receive Xbox Services, information
about your game play, activities and usage of games and Xbox Services will
be tracked and shared with applicable third parties, including game
developers, in order for Microsoft to deliver the Xbox Services and for the
third parties to operate non-Microsoft games and services. If you choose to
link your Microsoft Xbox Services account with your account on a
non-Microsoft service or sign in to your Xbox Services account to access a
non-Microsoft Service (for example, a non-Microsoft game publisher of
Third-Party Apps and Services), you agree that: (a) Microsoft may share
limited account and usage-related information (including without limitation
gamertag, gamer score, game score, game history, usage data and friends
list), with that non-Microsoft party as stated in the Microsoft Privacy
Statement, and (b) if allowed by your Xbox privacy settings, the
non-Microsoft party may also have access to Your Content from in-game
communications or other applications that you use when you are signed into
your account with that non-Microsoft party. Also, if allowed by your Xbox
privacy settings, Microsoft can publish your name, gamertag, gamerpic,
motto, avatar, gameclips and games that you’ve played in communications to
people you allow.
* iii. Your Content. As part of building the Xbox Services community, you
grant to Microsoft, its affiliates and sublicensees a free and worldwide
right, to use, modify, reproduce, distribute, broadcast, share and display
Your Content or your name, gamertag, gamerpic, motto or avatar that you
posted for any Xbox Services in whole or in part by any means or processes
on any materials or support.
* iv. Game Managers. Some games may use game managers, ambassadors or hosts.
Game managers and hosts are not authorised Microsoft spokespersons. Their
views do not necessarily reflect those of Microsoft.
* v. Kids on Xbox. If you are a minor using the Xbox Services, your parent or
guardian may have control over many aspects of your account and may receive
reports about your use of the Xbox Services.
* vi. Game Currency or Virtual Goods. The Xbox Services may include a
virtual, game currency (like gold, coins or points) that may be purchased
from or on behalf of Microsoft using actual monetary instruments if you are
a legal adult in your country of residence. The Xbox Services may also
include virtual, digital items or goods that may be purchased from or on
behalf of Microsoft using actual monetary instruments or using game
currency. Game currency and virtual goods may never be redeemed for actual
monetary instruments, goods or other items of monetary value from Microsoft
or any other party. Other than a limited, personal, revocable,
non-transferable, non-sublicensable licence to use the game currency and
virtual goods in the Xbox Services only, you have no right or title in or
to any such game currency or virtual goods associated with any one or more
Xbox games or apps appearing or originating in the Xbox Services, or any
other attributes associated with use of the Xbox Services or stored within
the Xbox Services. Microsoft may change its offerings around game currency
or virtual goods from time to time.
* vii. Software Updates. For any device that can connect to Xbox Services, we
may automatically check your version of Xbox console software or the Xbox
app software and download Xbox console or Xbox app software updates or
configuration changes, including those that prevent you from accessing the
Xbox Services, using unauthorised Xbox games or Xbox apps, or using
unauthorised hardware peripheral devices with an Xbox console.
* viii. Cheating and Tampering Software. For any device that can connect to
Xbox Services, we may automatically check your device for unauthorised
hardware or software that enables cheating or tampering in violation of the
Code of Conduct or these Terms, and download Xbox app software updates or
configuration changes, including those that prevent you from accessing the
Xbox Services, or from using unauthorised hardware or software that enables
cheating or tampering.
* ix. Additional Subscription Terms and Conditions. Xbox Services
subscriptions are subject to additional terms and conditions set forth in
the Xbox Subscriptions Terms & Conditions
(https://www.xbox.com/legal/subscription-terms).
* x. Inactive Xbox Service Subscriptions. Microsoft may turn off your
recurring billing and stop recurring charges in select countries if you do
not use your Xbox Services subscription for a period of time. Microsoft
will provide notice to you before turning off recurring billing. For more
information, including the applicable period of inactivity, see Inactivity
Policy FAQ
(https://support.xbox.com/help/subscriptions-billing/manage-subscriptions/xbox-subscription-inactivity-policy).
Top of page
StoreStore
* b. Store. "Store" refers to a Service that allows you to browse, download,
purchase and rate and review applications (the term “application” includes
games) and other digital content. These Terms cover use of certain Stores
owned or operated by Microsoft or its affiliates (including, but not limited
to, the Office Store, Microsoft Store on Windows and Microsoft Store on
Xbox). "Office Store" means a Store for Office products and apps for Office,
Microsoft 365, SharePoint, Exchange, Access and Project (2013 versions or
later) or any other experience that is branded Office Store. "Microsoft Store
on Windows" means a Store, owned and operated by Microsoft or its affiliates,
for Windows devices such as phone, PC and tablet or any other experience that
is branded Microsoft Store and accessible on Windows devices such as phone,
PC or tablet. "Microsoft Store on Xbox" means a Store, owned and operated by
Microsoft or its affiliates and made available on Xbox consoles or any other
experience that is branded Microsoft Store and made available on Xbox
console.
* i. Licence Terms. We will identify the publisher of each application
available in the relevant Store. Unless different licence terms are
provided with the application, the Standard Application Licence Terms
("SALT") at the end of these Terms are an agreement between you and the
application publisher setting forth the licence terms that apply to an
application you download through any Store owned or operated by Microsoft
or its affiliates (excluding the Office Store). For clarity, these Terms
cover the use of, and services provided by, Microsoft Services. Section 5
of these Terms also applies to any Third-Party Apps and Services acquired
through a Store. Applications downloaded through the Office Store are not
governed by the SALT and have separate licence terms that apply.
* ii. Updates. Microsoft will automatically check for and download updates to
your applications, even if you are not signed into the relevant Store. You
can change your Store or system settings if you prefer not to receive
automatic updates to Store applications. However, certain Office Store
applications that are entirely or partly hosted online may be updated at
any time by the application developer and may not require your permission
to update.
* iii. Ratings and Reviews. If you submit a rating or review for an
application or other Digital Good in the Store, you may receive email from
Microsoft containing content from the publisher of the application or
Digital Good. Any such email comes from Microsoft; we do not share your
email address with publishers of applications or other Digital Goods you
acquire through the Store.
* iv. Safety Warning. To avoid possible injury, discomfort or eye strain, you
should take periodic breaks from use of games or other applications,
especially if you feel any pain or fatigue resulting from usage. If you
experience discomfort, take a break. Discomfort might include feelings of
nausea, motion sickness, dizziness, disorientation, headache, fatigue, eye
strain or dry eyes. Using applications can distract you and obstruct your
surroundings. Avoid trip hazards, stairs, low ceilings, fragile or valuable
items that could be damaged. A very small percentage of people may
experience seizures when exposed to certain visual images like flashing
lights or patterns that may appear in applications. Even people with no
history of seizures may have an undiagnosed condition that can cause these
seizures. Symptoms may include lightheadedness, altered vision, twitching,
jerking or shaking of limbs, disorientation, confusion, loss of
consciousness or convulsions. Immediately stop using and consult a doctor
if you experience any of these symptoms, or consult a doctor before using
the applications if you’ve ever suffered symptoms linked to seizures.
Parents should monitor their children’s use of applications for signs of
symptoms.
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Microsoft Family FeaturesMicrosoft Family Features
* c. Microsoft Family Features. Parents and kids can use Microsoft family
features, including Microsoft Family Safety, to build trust based on a shared
understanding of what behaviour, websites, apps, games, physical locations
and spending is right in their family. Parents can create a family by going
to https://account.microsoft.com/family (or by following the instructions on
their Windows device or Xbox console) and inviting kids or other parents to
join. There are many features available to family members, so please
carefully review the information provided when you agree to create or join a
family and when you purchase Digital Goods for family access. By creating or
joining a family, you agree to use the family in accordance with its purpose
and won’t use it in an unauthorised way to unlawfully gain access to another
person’s information.
Top of page
Group MessagingGroup Messaging
* d. Group Messaging. Various Microsoft services allow you to send messages to
others via voice or SMS ("messages"), and/or allow Microsoft and
Microsoft-controlled affiliates to send such messages to you and one or more
other users on your behalf. WHEN YOU INSTRUCT MICROSOFT AND
MICROSOFT-CONTROLLED AFFILIATES TO SEND SUCH MESSAGES TO YOU OR TO OTHERS,
YOU REPRESENT AND WARRANT TO US THAT YOU AND EACH PERSON YOU HAVE INSTRUCTED
US TO MESSAGE CONSENT TO RECEIVE SUCH MESSAGES AND ANY OTHER RELATED
ADMINISTRATIVE TEXT MESSAGES FROM MICROSOFT AND MICROSOFT-CONTROLLED
AFFILIATES. "Administrative text messages" are periodic transactional
messages from a particular Microsoft service, including but not limited to a
"welcome message" or instructions on how to stop receiving messages. You or
group members no longer wishing to receive such messages can opt out of
receiving further messages from Microsoft or Microsoft-controlled affiliates
at any time by following the instructions provided. If you no longer wish to
receive such messages or participate in the group, you agree that you will
opt out through the instructions provided by the applicable program or
service. If you have reason to believe that a group member no longer wishes
to receive such messages or participate in the group, you agree to remove
them from the group. You also represent and warrant to us that you and each
person you have instructed us to message understands that each group member
is responsible for the costs of any message charges assessed by his or her
mobile carrier, including any international message charges that may apply
when messages are transmitted from US-based numbers.
Top of page
Skype, Microsoft Teams and GroupMeSkype, Microsoft Teams and GroupMe
* e. Skype, Microsoft Teams and GroupMe.
* i. Emergency Services. There are important differences between traditional
mobile or fixed line telephone services and Skype, Microsoft Teams and
GroupMe. Microsoft has limited obligations under applicable local or
national rules, regulations or law to offer access to emergency services
such as 911 or 112 emergency calling (“Emergency Services”) through Skype,
Microsoft Teams and GroupMe.
* ii. Only limited software versions of the Skype to Phone feature of Skype
may support calls to Emergency Services in a very limited number of
countries and depending on the platform used. You can find details about
availability and how to configure this feature here:
http://www.skype.com/en/legal/emergency-calling/. If your Skype to Phone
emergency call is connected, you will need to provide the details of your
physical location to enable the emergency services to respond to you.
Microsoft does not guarantee that your emergency call will be connected.
Find out more about calling 112, the dedicated emergency number for the EU
at www.skype.com/go/emergency.
* iii. Changes to Skype paid products. If we make changes to Skype paid
products which are detrimental to you, we’ll give you at least thirty days’
notice of the changes and inform you of your right to terminate the
affected product before it changes. If you do not terminate the product
before the changes take effect, you agree to the changes. We will expressly
inform you of this fact when we notify you.
* iv. APIs or Broadcasting. If you want to use Skype in connection with any
broadcast, you must comply with the "Broadcast TOS" at
https://www.skype.com/go/legal.broadcast. If you want to use any
application program interface ("API") exposed or made available by
Microsoft you must comply with the applicable licensing terms, which are
available at www.skype.com/go/legal.
* v. Fair Use Policies. Fair usage policies may apply to your use of Skype
software and products. Please review these policies which are designed to
protect against fraud and abuse and may place limits on the type, duration
or volume of calls or messages that you are able to make. These policies
are incorporated in these Terms by reference. You can find these policies
at https://www.skype.com/go/terms.fairusage.
* vi. Mapping. Skype software and products contain features that allow you to
submit information to, or plot yourself on a map using, a mapping service.
By using those features, you agree to these Terms and the Google Maps terms
available at https://www.google.com/intl/en_ALL/help/terms_maps.html.
* vii. Personal/Non-Commercial Use. The use of Skype software and products is
for your personal and non-commercial use. You are permitted to use Skype at
work for your own business communications.
* viii. Skype Number/Skype To Go. If Microsoft provides you with a Skype
Number or Skype To Go number, you agree that you do not own the number or
have a right to retain that number forever. In certain countries, a number
may be made available to you by a Microsoft partner rather than Microsoft,
and you may need to enter into a separate agreement with such partner. For
more details on Skype Number see https://go.skype.com/home.skype-number.
* ix. Skype Manager. A "Skype Manager Admin Account" is created and managed
by you, acting as an individual administrator of a Skype Manager group and
not as a business entity. You may link your individual Microsoft account to
a Skype Manager group ("Linked Account"). You may appoint additional
administrators to your Skype Manager subject to their acceptance of these
Terms. If you allocate Skype Numbers to a Linked Account, you are
responsible for compliance with any requirements related to the residency
or location of your Linked Account users. If you choose to unlink a Linked
Account from a Skype Manager group, any allocated subscriptions, Skype
Credit or Skype Numbers will not be retrievable and Your Content or
material associated with the unlinked account will no longer be accessible
by you. You agree to process any personal information of your Linked
Account users in accordance with all applicable data protection laws.
* x. Skype Charges and Refunds. The charges payable for calling phones
outside of a subscription consist of a connection fee (charged once per
call) and a per-minute rate as set out on www.skype.com/go/allrates. Call
charges will be deducted from you Skype Credit balance. Microsoft may
change the rates for calling phones and premium rate numbers that are not
part of a subscription. If the changes are substantial and not advantageous
to you (e.g. if we increase the rates), we will inform you by email or in
some other appropriate manner at least thirty (30) days before the rate
changes take effect. After thirty (30) days, the new rates will apply to
your next call. You can find the current rates at
www.skype.com/go/allrates. If you do not accept the new rates you should
not make a call. Fractional call minutes and fractional cent charges will
be rounded up to the next whole unit. All prices for Skype paid products
are inclusive of applicable taxes, including VAT, unless otherwise stated.
VAT is calculated based on the billing address provided. You explicitly
waive any right to VAT reimbursement from Microsoft if the amount of VAT
ultimately payable by the latter to the tax authorities would for any
reason be lower than the amount of VAT collected from you. Skype paid
products are not available to customers in Mount Athos, Canary Islands,
French Overseas Departments, Aland Islands, Channel Islands, Heligoland
Island, Büsingen / Buesingen Territory, Ceuta, Melilla, Livigno, Campione
d'Italia and Italian Waters of Lake Lugano. If you have made use of a Skype
paid product, your Cooling-Off Period will be extinguished and your
purchase cannot be cancelled or refunded. Expenditure of Skype Credit,
allocation of a Skype Number or use of a subscription amounts to ‘full
delivery’ and/or ‘use’ of a Skype paid product. You expressly agree that
Skype Numbers may be allocated before the end of the Cooling-Off Period and
become non-refundable upon allocation. Outside of the Cooling-Off Period,
only unused or unexpired Skype subscriptions are refundable subject to
these Terms. The Cooling-Off Period and refunds do not apply to Skype paid
products that are (i) purchased via a third party partner, (ii) paid for in
cash using third-party payment methods (such as a cash payment wallet),
(iii) not directly purchased online from Microsoft (e.g. vouchers or
pre-paid cards) or (iv) allocated to your account by a third party.
Notwithstanding the foregoing, you may be entitled, under applicable law,
to a refund, upon request, of any pre-paid subscription balance in the
event you switch your Skype Number to another provider.
* xi. Skype Credit. Microsoft does not guarantee that you will be able to use
your Skype Credit balance to purchase all Skype paid products. If you do
not use your Skype Credit for a period of 180-days, Microsoft will place
your Skype Credit on inactive status. You can reactivate the Skype Credit
by following the reactivation link at
https://www.skype.com/go/store.reactivate.credit. You can enable the Auto
Recharge feature when you buy Skype Credit by ticking the appropriate box.
If enabled, your Skype Credit balance will be recharged with the same
amount and by your chosen payment method every time your Skype balance goes
below the threshold set by Skype from time to time. If you purchased a
subscription with a payment method other than credit card, PayPal or
Moneybookers (Skrill), and you have enabled Auto-Recharge, your Skype
Credit balance will be recharged with the amount necessary to purchase your
next recurring subscription. You can disable Auto-Recharge at any time by
accessing and changing your settings in your account portal in Skype.
* xii. International Message Fees. GroupMe currently uses US-based numbers
for each group created. Every text message sent to or received from a
GroupMe number will count as an international text message sent to or
received from the United States. Depending upon your location, Microsoft
Teams may be using a phone number that could count as an international text
message. Please check with your provider for the associated international
rates.
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Bing and MSNBing and MSN
* f. Bing and Microsoft Start (including MSN).
* i. Bing and Microsoft Start Materials. The articles, text, photos, maps,
videos, video players and third-party material available on Bing and
Microsoft Start, including through Microsoft bots, applications and
programs, are for your non-commercial, personal use only. Other uses, such
as downloading, copying or redistributing these materials, or using these
materials or products to build your own products, are permitted only to the
extent specifically authorised by Microsoft or rights holders, or allowed
by applicable copyright law. Microsoft or other rights holders reserve all
rights to the material not expressly granted by Microsoft under the licence
terms.
* ii. Bing Maps. You may not use Bird's eye imagery of the United States,
Canada, Mexico, New Zealand, Australia or Japan for governmental use
without our separate written approval.
* iii. Bing Places. When you provide your Data or Your Content to Bing
Places, you grant Microsoft a worldwide, royalty-free licence to use,
reproduce, save, modify, aggregate, promote, transmit, display and
distribute your Data and Your Content (including intellectual property
rights in your Data and Your Content), and sub-license any or all of the
foregoing rights to third parties.
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CortanaCortana
* g. Cortana.
* i. Personal Non-Commercial Use. Cortana is Microsoft’s personal assistant
Service. The features, services and content provided by Cortana
(collectively "Cortana Services") are only for your personal and
non-commercial use.
* ii. Functionality and Content. Cortana provides a range of features, some
of which are personalised. Cortana Services may allow you to access
services, information or functionality provided by other Microsoft Services
or Third-Party Apps and Services. The service-specific Terms of section 13
also apply to your use of applicable Microsoft Services accessed through
Cortana Services. Cortana provides information for your planning purposes
only and you should exercise your own independent judgement when reviewing
and relying on this information. Microsoft does not guarantee the
reliability, availability or timeliness of personalised experiences
provided by Cortana. Microsoft is not responsible if a Cortana feature
delays or prevents you from receiving, reviewing or sending a communication
or notification or obtaining a service.
* iii. Third-Party Apps and Services. As part of delivering the Cortana
Services, Cortana may suggest and help you interact with Third-Party Apps
and Services (third-party skills or connected services). If you choose,
Cortana may exchange information with Third-Party Apps and Services, such
as your post code and queries and responses returned by the Third-Party App
and Services, to help you obtain the requested services. Cortana may enable
you to make purchases through Third-Party Apps and Services using the
account preferences and settings you have established directly with those
Third-Party Apps and Services. You can disconnect your Cortana Service from
Third-Party Apps and Services at any time. Your use of the Cortana Services
to connect with Third-Party Apps and Services is subject to section 5 of
these Terms. Publishers of Third-Party Apps and Services may change or
discontinue the functionality or features of their Third-Party Apps and
Services or integration with Cortana Services. Microsoft is not responsible
or liable for manufacturer provided software or firmware.
* iv. Cortana-Enabled Devices. Cortana-enabled devices are products or
devices that are enabled to access Cortana Services, or products or devices
that are compatible with Cortana Services. Cortana-enabled devices include
third-party devices or products that Microsoft does not own, manufacture or
develop. Microsoft is not responsible or liable for these third-party
devices or products.
* v. Software Updates. We may automatically check your version of Cortana
Services software which is necessary to provide the Services and download
software updates or configuration change, without charging you or require
any manufacturers of Cortana-enabled devices to keep the Cortana Services
software up to date.
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Microsoft Apps And ServicesMicrosoft Apps And Services
* h. Microsoft 365 Apps and Services.
* i. Use Terms. Microsoft 365 Family, Microsoft 365 Personal, Microsoft 365
Basic, Sway, OneNote.com and any other Microsoft 365 app or Service or
Office-branded Service is for your personal, non-commercial use, unless you
have commercial use rights under a separate agreement with Microsoft. Use
of apps such as Word, Excel, PowerPoint, Outlook, OneDrive, Access and
Publisher in Microsoft 365 Family, Microsoft 365 Personal and any other
Microsoft 365 app or subscription Service is governed by supplemental
licence terms located at https://aka.ms/useterms together with these Terms.
* ii. Additional Outlook Terms. Outlook includes use of Bing Maps. Any
content provided through Bing Maps, including geocodes, can only be used
within the product through which the content is provided. Your use of Bing
Maps is governed by the Bing Maps End User Terms of Use available at
go.microsoft.com/?linkid=9710837 and the Microsoft Privacy Statement
available at go.microsoft.com/fwlink/?LinkID=248686.
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Health BotsHealth Bots
* i. Health Bots. Health bots, which may include action plans, insights,
reminders and other features, are not medical devices and are only intended
for fitness and wellness purposes with a programme issued by a care provider.
They are not designed or intended as substitutes for professional medical
advice or for use in the diagnosis, cure, mitigation, prevention or treatment
of disease or other conditions. You assume full responsibility for your use
of health bots. Microsoft is not responsible for any decision you make based
on information you receive from health bots. You should always consult a
doctor with any questions you may have regarding a medical condition, diet,
fitness or wellness programme before using health bots. Never disregard
professional medical advice or delay in seeking it because of information
that you accessed on or through the Services. As with any technology, health
bots may not work as intended for a variety of reasons including loss of
power or connectivity.
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Digital GoodsDigital Goods
* j. Digital Goods. Through Microsoft Groove, Microsoft Films & TV, Store, Xbox
Services and any other related and future services, Microsoft may enable you
to obtain, listen to, view, play or read (as the case may be) music, images,
video, text, books, games or other material ("Digital Goods") that you may
get in digital form. The Digital Goods are only for your personal,
non-commercial entertainment use. You agree not to redistribute, broadcast,
publicly perform or publicly display or transfer any copies of the Digital
Goods. Digital Goods may be owned by Microsoft or by third parties. In all
circumstances, you understand and acknowledge that your rights with respect
to Digital Goods are limited by these Terms, copyright law and the usage
rules located at https://go.microsoft.com/fwlink/p/?LinkId=723143. You agree
that you will not attempt to modify any Digital Goods obtained through any of
the Services for any reason whatsoever, including for the purpose of
disguising or changing ownership or source of the Digital Goods. Microsoft or
the owners of the Digital Goods may, from time to time, remove Digital Goods
from the Services without notice.
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Microsoft StorageMicrosoft Storage
* k. Microsoft Storage.
* i. OneDrive Storage Allocation. If you have more content stored in your
OneDrive than is provided to you under the terms of your free or paid
subscription service for Microsoft storage and you do not respond to notice
from Microsoft to fix your account by removing excess content or moving to
a new subscription plan with more storage within 30 days of providing you
notice (or any longer period specific in the notice), we reserve the right
to close your account and delete or disable access to Your Content on
OneDrive. Read more about storage quotas here
(https://prod.support.services.microsoft.com/office/how-does-microsoft-storage-work-2a261b34-421c-4a47-9901-74ef5bd0c426).
* ii. OneDrive Service Performance. Depending on factors such as your
equipment, Internet connection and Microsoft’s efforts to maintain the
performance and integrity of its service, you may occasionally experience
delays in uploading or syncing content on OneDrive.
* iii. OneDrive Notice of Expiration. We will give you at least one months’
notice before closing your OneDrive account for inactivity under section
4.a.ii. If you are a paid subscriber, we won’t close your account for
inactivity during any period where you have paid for your OneDrive usage.
* iv. Changes to Services. We will notify you at least 30 days in advance if
any change to free or paid Microsoft storage services will cause you to
lose access to Your Content on OneDrive.
* v. Paid Subscriptions. If we reduce your Microsoft storage limits or cancel
the OneDrive service, you may cancel your paid subscription and we will
provide you with a pro-rated refund for such subscription. We will provide
you at least 30-days’ notice of any such change and you must cancel within
the period set forth in the notice.
* vi. Outlook.com Storage Allocation. If you exceed your Outlook.com mailbox
storage quota or your Microsoft storage quota that is provided to you under
a free or paid subscription, you will be unable to send or receive messages
until you remove excess content or move to a new subscription with
sufficient storage. If you fail to remove excess content or obtain
sufficient additional storage after receiving notice from Microsoft, we
reserve the right to delete or disable access to Your Content. Read more
about storage quotas here
(https://prod.support.services.microsoft.com/office/how-does-microsoft-storage-work-2a261b34-421c-4a47-9901-74ef5bd0c426).
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Microsoft RewardsMicrosoft Rewards
* l. Microsoft Rewards.
* i. General Information. Microsoft Rewards (the "Rewards Program") is free
to join, and it enables you to earn points ("Points") for certain
activities and for personal use of certain Microsoft products and services.
If you have a Microsoft account and are located in a participating Region
(defined below), you have been automatically enrolled in the Rewards
Programme and can begin earning Points immediately. You can cancel your
participation in the Rewards Programme at any time by following the
instructions below.
* ii. You can redeem your Points in a variety of ways ("Redemption Options"),
including for certain products and services listed on the Redemption Page
at https://aka.ms/redeemrewards ("Rewards"). To be eligible to redeem your
Points for any Redemption Option, you must first activate your Rewards
Programme account ("Rewards Account") on the Rewards Dashboard at
https://rewards.microsoft.com/ or on certain other Microsoft sites and
pages. There is no cost to activate your Rewards Account.
* iii. Certain restrictions and limitations apply to earning, redeeming and
other uses of Points in the Rewards Program. For more information see the
Rewards section at https://support.microsoft.com ("FAQ").
* iv. Requirements. You need a valid Microsoft account and you must reside in
one of the geographic areas listed in the FAQ ("Regions") to activate your
Rewards Account and to earn, redeem or otherwise use Points. You may open
and use only one Rewards Account, even if you have multiple email
addresses. Each household is limited to six Rewards Accounts. The Rewards
Programme is solely for your personal and non-commercial use. Use of a
virtual private network (VPN) or other technology or service that can be
used to mask or obfuscate your geographic location may result in
cancellation of your Rewards Account and forfeiture of your accrued Points.
* v. Earning Points. You may be presented with opportunities to earn Points
for certain qualifying activities ("Offers"), such as Searches,
Acquisitions, use of certain Microsoft products and services and other
opportunities from Microsoft. You must have an active Rewards Account to
take advantage of such Offers. Eligible Offers may vary by Region and may
only be available for a certain time or subject to other limitations. You
must comply with all terms and conditions of a particular Offer to earn
Points awarded with that Offer. You may be presented with Offers directly
on the Rewards Dashboard or when you use certain Microsoft products and
services.
* vi. For purposes of the Rewards Program, a "Search" is the act of an
individual user manually entering text for the good faith purpose of
obtaining Bing search results for such user’s own research purposes and
does not include any query entered by a bot, macro or other automated or
fraudulent means of any kind; and an "Acquisition" is the process of
purchasing goods or downloading and acquiring a licence for digital content
directly from Microsoft, whether free or paid. Points are not offered for
every Acquisition from Microsoft, and certain restrictions may apply.
* vii. Restrictions & Limitations on Points. Points are awarded by Microsoft
to individual Rewards Accounts and cannot be transferred to any other
person or entity. Notwithstanding the foregoing, Microsoft may from time to
time in its sole discretion permit you (i) to share your Points within your
household (limits may apply), (ii) to contribute your Points to support a
non-profit organisation listed on the Redemption Page, or (iii) depending
on your Region and subject to other terms and conditions, to redeem all or
some of your Points for points in certain other rewards or loyalty
programs, including programs operated by Microsoft or authorised third
parties. Points are and remain at all times the property of Microsoft, and
do not constitute your personal property; they have no cash value, and you
may not obtain any cash or money in exchange for them. Points are awarded
to you on a promotional basis only. You cannot purchase Points. Microsoft
may limit the quantity of Points or Rewards that can be earned or redeemed
per person, per household or over a set period (e.g. a day) provided that
you are not disadvantaged in breach of good faith; please refer to the FAQ
for currently applicable limitations. Unless an Offer or Redemption Option
explicitly states otherwise, Points earned in the Programme are not valid
in, and may not be used in combination with, any other programme offered by
Microsoft or third parties. Unredeemed Points associated with your Rewards
Account expire if you do not earn or redeem any Points in your Rewards
Account for 18 consecutive months.
* viii. Redemptions Redemption Options will be made available to you on the
Redemption Page and on certain other Microsoft sites and pages. You must
earn and have available in your Rewards Account all of the Points required
for a Redemption Option before you can redeem your Points for that
Redemption Option. There may be a limited number of a particular Reward
available, and those Rewards will be delivered on a first-come,
first-served basis. You may be required to provide additional information,
like your mailing address and a telephone number (other than a VOIP or
toll-free number), and you may also be asked to enter a fraud-prevention
code or sign additional legal documents to redeem Points for certain
Redemption Options. Once you redeem your Points, you cannot cancel or
return the Redemption Option for a refund of Points except in the case of
defective products or as required by applicable law. If you select a
Redemption Option that is out of stock or unavailable for other reasons, we
may substitute a Redemption Option of comparable value or refund your
points at our sole discretion.
* ix. Microsoft may update or discontinue offering specific Redemption
Options at any time for any reason. Some Redemption Options may have age or
Region eligibility requirements, or other terms or conditions on their
redemption or use. Any such requirements or conditions will be included in
the relevant redemption offer. You are responsible for all taxes and any
other costs of accepting and using the Redemption Option. Rewards will be
emailed to the email address associated with your Microsoft account, so
keep your email address up to date. Rewards that are undeliverable will not
be reissued and are therefore forfeited. Rewards may not be resold. You may
redeem no more than 550,000 Points per calendar year in the Rewards
Programme.
* x. Cancelling Your Rewards Account. If you no longer wish to participate in
the Rewards Programme, follow the instructions on the opt out page
(https://account.microsoft.com/rewards/optout?confirm=false) to cancel your
Rewards Account. If you cancel your Rewards Account, you will immediately
forfeit all of your earned Points and will lose your ability to earn new
Points in the future. To begin earning Points again, you must open a new
Rewards Account (but Microsoft will not reinstate any previously forfeited
Points). Your Rewards Account may be cancelled (and your Points forfeited)
if you do not log in to your Microsoft account for 18 consecutive months.
* xi. Programme Changes or Discontinuation. Microsoft reserves the right to
change, modify, discontinue or cancel the Rewards Programme or any part
thereof at any time, in its sole discretion, and without prior notice.
However, if the Rewards Programme is cancelled or discontinued, we will
make reasonable efforts to notify you by email and on the Rewards Dashboard
and to provide you with at least 90 days to redeem your accrued Points,
unless we determine that such cancellation must take effect immediately for
legal or security reasons.
* xii. Other Terms. Microsoft reserves the right to immediately cancel your
Rewards Account, disqualify you from future participation in the Rewards
Programme, forfeit all of your earned Points and cancel or suspend any
Redemption Option you have obtained through the Rewards Programme if
Microsoft believes you have tampered with, abused or defrauded any aspect
of the Rewards Programme or breached these terms. Microsoft further
reserves the right to cancel or suspend any Redemption Option you have
obtained or attempted to obtain through the Rewards Programme if Microsoft
determines you are ineligible to receive that Redemption Option for legal
reasons (such as export laws). While Microsoft makes every effort to ensure
accuracy, errors occasionally occur. Microsoft therefore reserves the right
to correct such errors at any time, even if it affects current Offers or
your pending, earned or redeemed Points or Rewards. In the event of any
inconsistency or discrepancy between these Rewards Programme terms or other
statements contained in any related materials or advertising, these terms
prevail, govern and control.
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AzureAzure
* m. Azure. Your use of the Azure service is governed by the terms and
conditions of the separate agreement under which you obtained the services,
as detailed on the Microsoft Azure Legal Information page at
https://aka.ms/AA7z67v.
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Microsoft SoundscapeMicrosoft Soundscape
* n. Microsoft Soundscape. You acknowledge that Microsoft Soundscape (1) is not
designed, intended or made available as a medical device and (2) is not
designed or intended to be a substitute for professional medical advice,
diagnosis, treatment or judgment and should not be used to replace or as a
substitute for professional medical advice, diagnosis, treatment or judgment.
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Power PlatformPower Platform
* o. Power Platform. Your use of the Power Platform service is governed by the
terms and conditions of the separate agreement under which you obtained the
services, as detailed on the Power Platform Legal Information page at
Microsoft Power Platform
(https://powerplatform.microsoft.com/en-us/business-applications/legal/).
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Dynamics 365Dynamics 365
* p. Dynamics 365. Your use of the Dynamics 365 service is governed by the
terms and conditions of the separate agreement under which you obtained the
services, as detailed on the Dynamics 365 Legal Information page at Microsoft
Dynamics 365 (https://dynamics.microsoft.com/business-applications/legal/).
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AI ServicesAI Services
* q. AI Services. "AI services" are services that are labelled or described by
Microsoft as including, using, powered by, or being an Artificial
Intelligence ("AI") system.
* i. Reverse Engineering. You may not use the AI services to discover any
underlying components of the models, algorithms and systems. For example,
you may not try to determine and remove the weights of models.
* ii. Extracting Data. Unless explicitly permitted, you may not use web
scraping, web harvesting or web data extraction methods to extract data
from the AI services.
* iii. Limits on use of data from the AI Services. You may not use the AI
services, or data from the AI services, to create, train or improve
(directly or indirectly) any other AI service.
* iv. Use of Your Content. As part of providing the AI services, Microsoft
will process and store your inputs to the service as well as output from
the service, for purposes of monitoring for and preventing abusive or
harmful uses or outputs of the service.
* v. Third party claims. You are solely responsible for responding to any
third-party claims regarding Your use of the AI services in compliance with
applicable laws (including, but not limited to, copyright infringement or
other claims relating to content output during Your use of the AI
services).
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MiscellaneousMiscellaneous
14. Miscellaneous. This section, and sections 1, 9 (for amounts incurred before
the end of these Terms), 10, 11, 12, 16 and those that by their terms apply
after it ends will survive any termination or cancellation of these Terms. We
may assign, transfer or otherwise dispose of our rights and obligations under
these Terms, in whole or in part, so long as such assignment, transfer or
disposal isn’t to your detriment, at any time without notice. You may not
assign, transfer or otherwise dispose of these Terms or any rights to use the
Services. If you live in Germany, you are not prevented from assigning any
monetary claim against Microsoft. This is the entire agreement between you and
Microsoft for your use of the Services. It supersedes any prior agreements
between you and Microsoft regarding your use of the Services. All parts of these
Terms apply to the maximum extent permitted by relevant law. If a court or
arbitrator holds that we can't enforce a part of these Terms as written, those
terms shall be deemed replaced with similar terms to the extent enforceable
under the relevant law, but the rest of these Terms won't change. These Terms
are solely for your and our benefit. It isn't for the benefit of any other
person, except for Microsoft’s successors and assigns. Section headings are for
reference only.
15. Waiver of end-user consumer protection provisions. If you are a
microenterprise, small enterprise or a not-for-profit organisation, you agree to
waive any and all entitlements that you would otherwise have under the European
Electronic Communications Code (Directive 2018/1972) Article 102 paragraphs 1, 3
and 5, Article 105 paragraph 1 and Article 107 paragraphs 1 and 3.
16. Export Laws. You must comply with all domestic and international export laws
and regulations that apply to the software and/or Services, which include
restrictions on destinations, end users and end use. For further information on
geographic and export restrictions, visit https://www.microsoft.com/exporting.
17. Reservation of Rights and Feedback. Except as expressly provided under these
Terms, Microsoft does not grant you a licence or any other rights of any type
under any patents, know-how, copyrights, trade secrets, trademarks or other
intellectual property owned or controlled by Microsoft or any related entity,
including but not limited to any name, trade dress, logo or equivalents. If you
give to Microsoft any idea, proposal, suggestion or feedback, including without
limitation ideas for new products, technologies, promotions, product names,
product feedback and product improvements ("Feedback"), you give to Microsoft,
without charge, royalties or other obligation to you, the right to make, have
made, create derivative works, use, share and commercialise your Feedback in any
way and for any purpose. You will not give Feedback that is subject to a licence
that requires Microsoft to license its software, technologies or documentation
to any third party because Microsoft includes your Feedback in them.
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NOTICESNOTICES
Notices and procedure for making claims of intellectual property infringement.
Microsoft respects the intellectual property rights of third parties. If you
have claims of intellectual property infringement, including claims of copyright
infringement, we recommend that you send such notice to Microsoft's designated
agent. For details and contact information, see Notice and Procedure for Making
Claims of Copyright Infringement
(https://www.microsoft.com/legal/intellectualproperty/infringement), which
procedures form part of these Terms.
Microsoft uses the processes set out in Title 17, United States Code, Section
512, and, where applicable, Chapter III of Regulation (EU) 2022/2065, to respond
to notices of copyright infringement. In appropriate circumstances, Microsoft
may also disable or terminate accounts of users of Microsoft services who may be
repeat infringers. Furthermore, in appropriate circumstances, Microsoft may
suspend processing notices by individuals or entities that frequently submit
unfounded notices. A further explanation of the applicable procedures for a
given Service, including possible redress for decisions taken by Microsoft as
part of these procedures, may be found at Notices of Infringement
(https://www.microsoft.com/legal/intellectualproperty/infringement).
Notices and procedures regarding intellectual property concerns in advertising.
Please review our Intellectual Property Guidelines
(https://go.microsoft.com/fwlink/?LinkId=243207) regarding intellectual property
concerns on our advertising network.
Copyright and trademark notices. The Services are copyright © Microsoft
Corporation and/or its suppliers, One Microsoft Way, Redmond, WA 98052, USA. All
rights reserved. The Terms incorporate Microsoft Trademark & Brand Guidelines
(https://www.microsoft.com/en-us/legal/intellectualproperty/trademarks/usage/general.aspx)
(as amended from time to time). Microsoft and the names, logos and icons of all
Microsoft products, software and services may be either unregistered or
registered trademarks of the Microsoft group of companies in the United States
and/or other countries. The following is a non-exhaustive list of Microsoft’s
trademarks at
https://www.microsoft.com/en-us/legal/intellectualproperty/trademarks/EN-US.aspx.
The names of actual companies and products may be the trademarks of their
respective owners. Any rights not expressly granted in these Terms are reserved.
Certain software used in certain Microsoft website servers is based in part on
the work of the Independent JPEG Group. Copyright © 1991-1996 Thomas G. Lane.
All rights reserved. "gnuplot" software used in certain Microsoft website
servers is copyright © 1986‑1993 Thomas Williams, Colin Kelley. All rights
reserved.
Medical notice. Microsoft does not provide medical or any other health care
advice, diagnosis or treatment. Always seek the advice of your doctor or other
qualified health care provider with any questions you may have regarding a
medical condition, diet, fitness or wellness programme. Never disregard
professional medical advice or delay in seeking it because of information that
you accessed on or through the Services.
Stock quotes and index data (including index values). Financial information
provided through the Services is for your personal, non-commercial use only. You
may not use any of the finance data or marks of any third-party licensor in
connection with the issuance, creation, sponsorship, trading, marketing or
promotion of any financial instruments or investment products (for example,
derivatives, structured products, investment funds, exchange-traded funds,
investment portfolios, etc., where the price, return and/or performance of the
instrument or investment product is based on, related to, or intended to track
any of the finance data) without a separate written agreement with the
third-party licensor.
Financial notice. Microsoft isn't a broker/dealer or registered investment
adviser under United States federal securities law or securities laws of other
jurisdictions and doesn't advise individuals as to the advisability of investing
in, purchasing or selling securities or other financial products or services.
Nothing contained in the Services is an offer or solicitation to buy or sell any
security. Neither Microsoft nor its licensors of stock quotes or index data
endorse or recommend any particular financial products or services. Nothing in
the Services is intended to be professional advice, including without
limitation, investment or tax advice.
Notice about the H.264/AVC and VC-1 Video Standards. The software may include
H.264/AVC and/or VC-1 codec technology that is licensed by MPEG LA, L.L.C. This
technology is a format for data compression of video information. MPEG LA,
L.L.C. requires this notice:
THIS PRODUCT IS LICENSED UNDER THE H.264/AVC AND THE VC-1 PATENT PORTFOLIO
LICENCES FOR THE PERSONAL AND NON-COMMERCIAL USE OF A CONSUMER TO (A) ENCODE
VIDEO IN COMPLIANCE WITH THE STANDARDS (“VIDEO STANDARDS”) AND/OR (B) DECODE
H.264/AVC AND VC-1 VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED IN A PERSONAL
AND NON-COMMERCIAL ACTIVITY AND/OR WAS OBTAINED FROM A VIDEO PROVIDER LICENSED
TO PROVIDE SUCH VIDEO. NO LICENCE IS GRANTED OR SHALL BE IMPLIED FOR ANY OTHER
USE. ADDITIONAL INFORMATION MAY BE OBTAINED FROM MPEG LA, L.L.C. SEE THE MPEG LA
WEBSITE (https://www.mpegla.com).
For clarification purposes only, this notice does not limit or inhibit the use
of the software provided under these Terms for normal business uses that are
personal to that business which do not include (i) redistribution of the
software to third parties or (ii) creation of material with the VIDEO STANDARDS
compliant technologies for distribution to third parties.
Notice about the H.265/HEVC Video Standard. The software may include H.265/HEVC
coding technology. Access Advance LLC requires this notice:
IF INCLUDED, THE H.265/HEVC TECHNOLOGY IN THIS SOFTWARE IS COVERED BY ONE OR
MORE CLAIMS OF THE HEVC PATENTS LISTED AT: PATENTLIST.ACCESSADVANCE.COM.
DEPENDING ON HOW YOU OBTAINED THE SOFTWARE, THIS PRODUCT MAY BE LICENSED UNDER
THE HEVC ADVANCE PATENT PORTFOLIO.
If this software is installed on a Microsoft device, additional licensing
information can be found at: aka.ms/HEVCVirtualPatentMarking.
Top of page
STANDARD APPLICATION LICENCE TERMSSTANDARD APPLICATION LICENCE TERMS
STANDARD APPLICATION LICENCE TERMS
FOR APPLICATIONS OFFERED IN THE EUROPEAN ECONOMIC AREA
MICROSOFT STORE, MICROSOFT STORE ON WINDOWS AND MICROSOFT STORE ON XBOX
These licence terms are an agreement between you and the application publisher.
Please read them. They apply to the software applications you download from the
Microsoft Store, the Microsoft Store on Windows or the Microsoft Store on Xbox
(each of which is referred to in these licence terms as the "Store"), including
any updates or supplements for the application, unless the application comes
with separate terms, in which case those terms apply.
IF YOU DO NOT ACCEPT THESE TERMS, YOU HAVE NO RIGHT TO AND MUST NOT DOWNLOAD OR
USE THE APPLICATION.
The application publisher means the entity licensing the application to you, as
identified in the Store.
If you comply with these licence terms, you have the rights below.
* 1. INSTALLATION AND USE RIGHTS. You may install and use the application on
Windows devices or Xbox consoles as described in Microsoft's Usage Rules
(https://go.microsoft.com/fwlink/p/?LinkId=723143). Microsoft reserves the
right to modify Microsoft's Usage Rules
(https://go.microsoft.com/fwlink/p/?LinkId=723143) at any time.
* 2. INTERNET-BASED SERVICES.
* a. Consent for Internet-based or wireless services. If the application
connects to computer systems over the Internet, which may include via a
wireless network, using the application operates as your consent to the
transmission of standard device information (including but not limited to
technical information about your device, system and application software
and peripherals) for Internet-based or wireless services. If other terms
are presented in connection with your use of the services accessed using
the application, those terms also apply.
* b. Misuse of Internet-based services. You may not use any Internet-based
service in any way that you intentionally harm it or impair anyone else’s
use of it or the wireless network. You may not use the service to try to
gain unauthorised access to any service, data, account or network by any
means.
* 3. SCOPE OF LICENCE. The application is licensed, not sold. This agreement
only gives you some rights to use the application. If Microsoft disables the
ability to use the applications on your devices pursuant to your agreement
with Microsoft, any associated licence rights will terminate. The application
publisher reserves all other rights. Unless applicable law gives you more
rights despite this limitation, you may use the application only as expressly
permitted in this agreement. In doing so, you must comply with any technical
limitations in the application that only allow you to use it in certain ways.
You may not:
* a. Work around any technical limitations in the application.
* b. Reverse engineer, decompile or disassemble the application, except and
only to the extent that it is expressly permitted by applicable copyright
law provisions for computer programs.
* c. Make more copies of the application than specified in this agreement or
allowed by applicable law, despite this limitation.
* d. Publish or otherwise make the application available for others to copy.
* e. Rent, lease or lend the application.
* f. Transfer the application or this agreement to any third party.
* 4. DOCUMENTATION. If documentation is provided with the application, you may
copy and use the documentation for personal reference purposes.
* 5. TECHNOLOGY AND EXPORT RESTRICTIONS. The application may be subject to
United States or international technology control or export laws and
regulations. You must comply with all domestic and international export laws
and regulations that apply to the technology used or supported by the
application. These laws include restrictions on destinations, end users and
end use. For information on Microsoft branded products, go to the Microsoft
exporting website (https://go.microsoft.com/fwlink/?linkid=868967).
* 6. SUPPORT SERVICES. Contact the application publisher to determine if any
support services are available. Microsoft, your hardware manufacturer and
your wireless carrier (unless one of them is the application publisher) are
not responsible for providing support services for the application.
* 7. ENTIRE AGREEMENT. This agreement, any applicable privacy policy, any
additional terms that accompany the application and the terms for supplements
and updates are the entire licence agreement between you and application
publisher for the application.
* 8. APPLICABLE LAW.
* a. United States and Canada. If you acquired the application in the United
States or Canada, the laws of the state or province where you live (or, if
a business, where your principal place of business is located) govern the
interpretation of these terms, claims for breach of them and all other
claims (including consumer protection, unfair competition and tort claims),
regardless of conflict of laws principles.
* b. Outside the United States and Canada. If you acquired the application in
any other country, the laws of that country apply.
* 9. LEGAL EFFECT. This agreement describes certain legal rights. You may have
other rights under the laws of your state or country. This agreement doesn’t
change your rights under the laws of your state or country if the laws of
your state or country don’t permit it to do so.
* 10. DISCLAIMER OF WARRANTY. The application is licensed “as-is”, “with all
faults” and “as available". The application publisher, on behalf of itself,
Microsoft (if Microsoft isn’t the application publisher), wireless carriers
over whose network the application is provided, and each of our respective
affiliates, vendors, agents and suppliers (“Covered Parties”), give no
additional contractual warranties, guarantees or conditions in relation to
the application. You have all mandatory warranties foreseen by law, but we
grant no other warranties. To the extent permitted under local laws, Covered
Parties exclude any implied mandatory warranties, including those of
merchantability, fitness for a particular purpose, safety, comfort and
non-infringement.
* 11. LIMITATION ON REMEDIES AND DAMAGES.
* a. The application publisher shall not be liable for any user content or
other third-party material, including links to third-party websites, and
activities provided by users. Such content and activities are neither
attributable to the application publisher nor do they represent the
application publisher’s opinion.
* b. The application publisher shall only be liable if material obligations
of these licence terms have been violated.
* c. The application publisher, its vicarious agents and/or its legal
representatives shall not be liable for any unforeseeable damage and/or
financial loss with respect to any indirect damage, including loss of
profit, unless the application publisher, its vicarious agents and/or its
legal representatives have at least acted with gross negligence or willful
misconduct.
* d. Any statutory no-fault liability of the application publisher,
including, without limitation, liability under the product liability act
and statutory liability for breach of warranty, shall remain unaffected by
the limitation of liability. The same shall apply to liability of the
application publisher, its vicarious agents and/or its legal representative
in the event of fraud or their negligence resulting in personal injury or
death.
* e. No other contractual and legal claims besides those covered in
subsections (a) to (e) of this section 11 may result from these application
licence terms and/or the use of the application or services made available
through the application.
Top of page
Covered ServicesCovered Services
The following products, apps and services are covered by the Microsoft Services
Agreement, but may not be available in your market.
* Account.microsoft.com
* Apps and services included with Microsoft 365 Basic
* Apps and services included with Microsoft 365 consumer subscriptions
* Apps and services included with Microsoft 365 Family
* Apps and services included with Microsoft 365 Personal
* Ask Cortana
* Bing Apps
* Bing Conversational Experiences
* Bing Dictionary
* Bing Image and News (iOS)
* Bing Image Creator
* Bing Maps
* Bing Pages
* Bing Rebates
* Bing Search APIs/SDKs
* Bing Search app
* Bing Translator
* Bing Webmaster
* Bing.com
* Bingplaces.com
* Clipchamp
* Collections
* Cortana skills by Microsoft
* Cortana
* Default Homepage and New Tab Page on Microsoft Edge
* Dev Center App
* Device Health App
* Dictate
* education.minecraft.net
* Face Swap
* Feedback Intake Tool for Azure Maps (aka “Azure Maps Feedback”)
* Forms.microsoft.com
* forzamotorsport.net
* Groove Music Pass
* Groove
* GroupMe
* LineBack
* Link to Windows
* Maps App
* Microsoft 365 Business Standard, Microsoft 365 Business Basic and Microsoft
365 Apps*
* *Until a commercial domain is established for use of these services, at
which time separate Microsoft commercial terms will govern instead.
* Microsoft 365 Consumer
* Microsoft 365 Family
* Microsoft 365 for the web
* Microsoft 365 optional connected experiences
* Microsoft 365 Personal
* Microsoft Academic
* Microsoft account
* Microsoft Add-Ins for Skype
* Microsoft Bots
* Microsoft Collections
* Microsoft Defender for individuals
* Microsoft Educator Community
* Microsoft Family
* Microsoft Films & TV
* Microsoft Health
* Microsoft Launcher
* Microsoft Loop
* Microsoft Maths Solver
* Microsoft Pay
* Microsoft Pix
* Microsoft Research Interactive Science
* Microsoft Research Open Data
* Microsoft Rewards
* Microsoft Search in Bing
* Microsoft Soundscape
* Microsoft Start
* Microsoft Support and Recovery Assistant for Office 365
* Microsoft Sway
* Microsoft Teams
* Microsoft Translator
* Microsoft Wallpaper
* MileIQ
* Minecraft games
* Minecraft Realms Plus and Minecraft Realms
* Mixer
* MSN Dial Up
* MSN Explorer
* MSN Food & Drink
* MSN Health & Fitness
* MSN Money
* MSN News
* MSN Premium
* MSN Sports
* MSN Travel
* MSN Weather
* MSN.com
* Next Lock Screen
* Office Store
* OneDrive.com
* OneDrive
* OneNote.com
* Outlook.com
* Paint 3D
* Phone Link
* Presentation Translator
* rise4fun
* Seeing AI
* Send
* Skype in the Classroom
* Skype Manager
* Skype.com
* Skype
* Smart Search
* SMS Organiser App
* Snip Insights
* Spreadsheet Keyboard
* Store
* Sway.com
* The free version of Microsoft 365
* to-do.microsoft.com
* Translator for Microsoft Edge
* Translator Live
* UrWeather
* ux.microsoft.com
* Video Breakdown
* Visio Online
* Web Translator
* whiteboard.office.com
* Windows games, apps and websites published by Microsoft
* Windows Live Mail
* Windows Live Writer
* Windows Movie Maker
* Windows Photo Gallery
* Windows Store
* Xbox Cloud Gaming
* Xbox Game Pass
* Xbox Game Studios games, apps and websites
* Xbox Live Gold
* Xbox Live
* Xbox Music
* Xbox Store
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Affiliate Contracting Entities (For Paid Services Under Section 10(b))Affiliate
Contracting Entities
There are no affiliate contracting entities at this time. Microsoft Ireland
Operations Limited is your contracting entity.
Top of page
Your PrivacyYour Privacy1_YourPrivacy
Summary
1. Your Privacy. Your privacy is important to us. Please read the Microsoft
Privacy Statement (https://go.microsoft.com/fwlink/?LinkId=521839) (the "Privacy
Statement") as it describes the types of data we collect from you and your
devices (“Data”), how we use your Data and the legal bases we have to process
your Data. The Privacy Statement also describes how Microsoft uses your content,
which is your communications with others; postings submitted by you to Microsoft
via the Services; and the files, photos, documents, audio, digital works,
livestreams and videos that you upload, store, broadcast, create, generate or
share through the Services, or inputs that you submit in order to generate
content ("Your Content").
Full text
Your ContentYour Content2_yourContent
Summary
2. Your Content. Many of our Services allow you to create, store or share Your
Content or receive material from others. We don’t claim ownership of Your
Content. Your Content remains yours and you are responsible for it.
* a. When you share Your Content with other people, you understand that they
may be able, on a worldwide basis, to use, save, record, reproduce,
broadcast, transmit, share and display Your Content for the purpose that you
made Your Content available on the Services, without compensating you. If you
do not want others to have that ability, do not use the Services to share
Your Content. You represent and warrant that for the duration of these Terms
you have (and will have) all the rights necessary for Your Content that is
uploaded, stored or shared on or through the Services and that the
collection, use and retention of Your Content through the Services won't
violate any law or rights of others. We strongly advise you to make regular
back-up copies of Your Content. Microsoft can't be held responsible for Your
Content or the material others upload, store or share using our Services.
* b. To the extent necessary to provide the Services to you and others (which
may include changing the size, shape or format of Your Content to better
store or display it to you), to protect you and the Services and to improve
Microsoft products and services, you grant Microsoft a worldwide and royalty
free intellectual property licence to use Your Content, for example, to make
copies of, retain, transmit, reformat, distribute via communication tools and
display Your Content on the Services. If you publish Your Content in areas of
the Service where it is rendered available online publicly or without
restrictions, Your Content may appear in demonstrations or materials that
promote the Service. Some of the Services are supported by advertising.
Controls for how Microsoft personalises advertising are available at
https://choice.live.com. We do not use what you say in email, chat, video
calls or voicemail, or your documents, photos or other personal files to
target advertising to you. Our advertising policies are covered in detail in
the Privacy Statement.
Full text
Code of ConductCode of Conduct3_codeOfConduct
Summary
3. Code of Conduct. You are accountable for your conduct and content when using
the Services.
* a. Content, material or actions that violate these Terms are not permitted.
By agreeing to these Terms, you’re under the obligation to follow these
rules:
* i. Don’t do anything illegal, or try to generate or share content that is
illegal.
* ii. Don’t engage in any activity that exploits, harms or threatens to harm
children.
* iii. Don’t send spam, engage in phishing or try to generate or distribute
malware. Spam is unwanted or unsolicited bulk email, postings, contact
requests, SMS (text messages), instant messages or similar electronic
communications. Phishing is sending emails or other electronic
communications to fraudulently or unlawfully induce recipients to reveal
personal or sensitive information, such as passwords, dates of birth,
National Insurance Numbers, passport numbers, credit card information,
financial information or other sensitive information, or to gain access to
accounts or records, exfiltration of documents or other sensitive
information, payment and/or financial benefit. Malware includes any
activity designed to cause technical harm, such as delivering malicious
executables, organising denial of service attacks or managing command and
control servers.
* iv. Don’t publicly display or use the Services to generate or share any
inappropriate content or other material (involving, for example, nudity,
bestiality, pornography, offensive language, graphic violence, self-harm or
criminal activity).
* v. Don’t engage in activity that is fraudulent, false or misleading (e.g.
asking for money under false pretences, impersonating someone else,
creating fake accounts, automating inauthentic activity, generating or
sharing content that is intentionally deceptive, manipulating the Services
to increase play count, or affect rankings, ratings or comments).
* vi. Don’t wilfully circumvent any restrictions on access to, usage or
availability of the Services (e.g. attempting to “jailbreak” an AI system,
or impermissible scraping).
* vii. Don’t engage in activity that is harmful to you, the Services or
others (e.g. transmitting viruses, stalking, trying to generate or sharing
content that harasses, bullies or threatens others, posting terrorist or
violent extremist content, communicating hate speech or advocating violence
against others).
* viii. Don’t violate or infringe upon the rights of others (e.g.
unauthorised sharing of copyrighted music or other copyrighted material,
resale or other distribution of Bing maps, or taking photographs or
video/audio recordings of others without their consent for processing of an
individual’s biometric identifiers/information or any other purpose using
any of the Services).
* ix. Don’t engage in activity that violates the privacy of others.
* x. Don’t help others to break these rules.
* More information about our policies, moderation and enforcement processes and
service specific terms is available at aka.ms/trustandsafety.
Full text
Using the Services & SupportUsing the Services &
Support4_usingTheServicesSupport
Summary
4. Using the Services & Support.
* a. Microsoft account. You will need a Microsoft account to access many of the
Services. Your Microsoft account lets you sign in to products, websites and
services provided by Microsoft and some Microsoft partners.
* i. Creating an Account. You can create a Microsoft account by signing up
online. You agree not to use any false, inaccurate or misleading
information when signing up for your Microsoft account. In some cases, a
third party, like your Internet Service Provider, may have assigned a
Microsoft account to you. If you received your Microsoft account from a
third party, the third party may have additional rights over your account,
like the ability to access or delete your Microsoft account. Please review
any additional terms the third party provided you, as Microsoft has no
responsibility regarding these additional terms. If you create a Microsoft
account on behalf of an entity, such as your business or employer, you
represent that you have the legal authority to bind that entity to these
Terms. You cannot transfer your Microsoft account credentials to another
user or entity. To protect your account, keep your account details and
password confidential. You are responsible for all activity that occurs
under your Microsoft account.
* ii. Account Use. You must use your Microsoft account to keep it active.
This means you must sign in at least once in a two-year period to keep your
Microsoft account, and associated Services, active, unless a longer period
is provided in the Microsoft account activity policy at
https://go.microsoft.com/fwlink/p/?linkid=2086738 or in an offer for a paid
portion of the Services or as otherwise required by law. If you don’t sign
in during this time, we will assume your Microsoft account is inactive and
will close it for you. Please see section 4.a.iv.2 for the consequences of
a closed Microsoft account. You must sign into your Outlook.com inbox and
your OneDrive (separately) at least once in a one-year period, otherwise we
will close your Outlook.com inbox and your OneDrive for you. If we
reasonably suspect that your Microsoft account is at risk of being used by
a third party fraudulently (for example, as a result of an account
compromise), Microsoft may suspend your account until you can reclaim
ownership. Based on the nature of the compromise, we may be required to
disable access to some or all of Your Content. If you are having trouble
accessing your Microsoft account, please visit this website:
https://go.microsoft.com/fwlink/?LinkId=238656.
* iii. Kids and Accounts. By creating a Microsoft account or using the
Services, you accept and agree to be bound by these Terms and represent
that you have either reached the age of “majority” where you live or your
parent or legal guardian agrees to be bound by these Terms on your behalf.
If you do not know whether you have reached the age of majority where you
live, or do not understand this section, please do not create a Microsoft
account before you have asked your parent or legal guardian for help. If
you are the parent or legal guardian of a minor, you and the minor accept
and agree to be bound by these Terms and you are responsible for
supervising your minor in the use of the Microsoft account or Services,
including purchases, whether the minor’s account is now open or created
later.
* iv. Closing Your Account.
* 1. In addition to any rights you have to cancel as specified in the
“Refund Policy” section below (section 9.g), you can cancel specific
Services or close your Microsoft account at any time and for any reason.
To close your Microsoft account, please visit
https://go.microsoft.com/fwlink/p/?linkid=618278. When you ask us to
close your Microsoft account, you can choose to put it in a suspended
state for either 30- or 60-days just in case you change your mind. After
that 30- or 60-day period, your Microsoft account will be closed. See
section 4.a.iv.2 below for an explanation as to what happens when your
Microsoft account is closed. Logging back in during the suspension period
will reactivate your Microsoft account.
* 2. If your Microsoft account is closed (whether by you or us), a few
things happen. First, your right to use the Microsoft account to access
the Services stops immediately. Second, we will delete Data or Your
Content associated with your Microsoft account or will otherwise
disassociate it from you and your Microsoft account (unless we are
required by law to keep it, return it or transfer it to you or a third
party identified by you). As a result, you may no longer be able to
access any of the Services (or Your Content that you have stored on those
Services) that require a Microsoft account. You should have a regular
backup plan. Third, you may lose access to products you have acquired.
* b. Moderation and Enforcement. Many of our Services that allow you to
interact, create, generate and share content with others leverage safety
systems to protect our Services and other users.
* i. Policies. Our Code of Conduct identifies what’s prohibited when using
our Services. Specific Services have additional policies and community
standards applicable to their users, which are available here
(https://aka.ms/trustandsafety).
* ii. Reporting a Concern. You can report concerning content or conduct that
may violate our Code of Conduct here (https://aka.ms/reportconcerns).
* iii. Review. Where applicable, we may use automated systems and humans to
review content to identify suspected spam, viruses, fraud, phishing,
malware, jailbreaking or other illegal or harmful content or conduct.
* iv. Enforcement. We reserve the right to deny content if it exceeds limits
on storage or file size allowed by the Service. We may block, remove or
decline to display content if it appears to violate our Code of Conduct or
another Service policy or where required by law. If you violate these terms
or Service-Specific Terms, we may take action against your account. This
could include limiting access to certain features or Services, stopping
providing Services, closing your Microsoft account immediately or blocking
delivery of a communication (like email, file sharing or instant message)
to or from the Services. Closure of your access to a Service or your
account may result in forfeiture of content licences, associated content,
memberships and Microsoft account balances associated with the account.
When reviewing alleged violations of these Terms, Microsoft reserves the
right to review content to resolve the issue. However, we cannot monitor
the entire Services and make no attempt to do so. For more information
about the moderation and enforcement processes, Service specific terms and
appeals, see aka.ms/trustandsafety. Information about our policy relating
to claims of intellectual property infringement may be found at NOTICES.
* c. Work or School Accounts. You can sign in to certain Microsoft services
with a work or school email address. If you do, you agree that the owner of
the domain associated with your email address may be notified of the
existence of your Microsoft account and its associated subscriptions, control
and administer your account, and access and process your Data, including the
contents of your communications and files, and that Microsoft may notify the
owner of the domain if the account or Data is compromised. You further agree
that your use of the Microsoft services may be subject to the agreements
Microsoft has with you or your organisation and these Terms may not apply. If
you already have a Microsoft account and you use a separate work or school
email address to access Services covered under these Terms, you may be
prompted to update the email address associated with your Microsoft account
in order to continue accessing such Services.
* d. Additional Equipment/Data Plans. To use many of the Services, you will
need an Internet connection and/or data/mobile plan. You might also need
additional equipment, like a headset, camera or microphone. You are
responsible for providing all connections, plans and/or equipment needed to
use the Services and for paying the fees charged by the provider(s) of your
connections, plans and equipment. Those fees are in addition to any fees you
pay us for the Services and we will not reimburse you for such fees. Check
with your provider(s) to determine if there are any such fees that may apply
to you.
* e. Service Notifications. When there’s something we need to tell you about a
Service you use, we will send you Service notifications and information the
law requires us to provide. If you gave us your email address or phone number
in connection with your Microsoft account, then we may send Service
notifications to you via email or via SMS (text message), including to verify
your identity before registering your mobile phone number and verifying your
purchases. We may also send you Service notifications by other means (for
example by in-product messages). Data or messaging rates may apply when
receiving notifications via SMS. We recommend you monitor and maintain the
email address you specified. If you don't consent to receive notices
electronically, you must stop using the Services.
* f. Support. Customer support for some Services is available at
https://support.microsoft.com. Certain Services may offer separate or
additional customer support, subject to the terms available at
www.microsoft.com/support-service-agreement, unless otherwise specified.
Support may not be available for preview or beta versions of features or
Services. If you live in Europe you can also refer a complaint to the EU’s
Online Dispute Resolution platform (http://ec.europa.eu/consumers/odr);
please use MSODR@microsoft.com on the complaint form only and not for another
purpose.
* g. Ending your Services. If your Services are cancelled (whether by you or
us), first your right to access the Services stops immediately and your
licence to the software related to the Services ends. Second, we will delete
Data or Your Content associated with your Service or will otherwise
disassociate it from you and your Microsoft account (unless we are required
by law to keep it, return it or transfer it to you or a third party
identified by you). As a result, you may no longer be able to access any of
the Services (or Your Content that you have stored on those Services). You
should have a regular backup plan. Third, you may lose access to products you
have acquired. If you have cancelled your Microsoft account and have no other
account able to access the Services your Services may be cancelled
immediately.
Full text
Using Third-Party Apps and ServicesUsing Third-Party Apps and
Services5_usingThird-PartyAppsAndServices
Summary
5. Using Third-Party Apps and Services. The Services may allow you to access or
acquire products, services, websites, links, content, material, games, skills,
integrations, bots or applications from independent third parties (companies or
people who aren’t Microsoft) ("Third-Party Apps and Services"). Many of our
Services also help you find, make requests to, or interact with Third-Party Apps
and Services or allow you to share Your Content or Data, and you understand that
by using our Services you are directing them to make Third-Party Apps and
Services available to you. The Third-Party Apps and Services may allow you to
store Your Content or Data with the publisher, provider or operator of the
Third-Party Apps and Services. The Third-Party Apps and Services may present you
with a privacy policy or require you to accept their terms before you can
install or use the Third-Party App or Service. See section 13.b for additional
terms for applications acquired through certain Stores owned or operated by
Microsoft or its affiliates (including, but not limited to, the Office Store,
the Microsoft Store on Xbox and the Microsoft Store on Windows). You should
review the third-party terms and privacy policies before acquiring, using,
requesting, or linking your Microsoft Account to any Third-Party Apps and
Services. Any third-party terms do not modify these Terms. Microsoft does not
license any intellectual property to you as part of any Third-Party Apps and
Services. You agree to assume all risk and liability arising from your use of
these Third-Party Apps and Services and that Microsoft is not responsible or
liable to you or others for information or services provided by any Third-Party
Apps and Services.
Full text
Service AvailabilityService Availability6_serviceAvailability
Summary
6. Service Availability.
* a. The Services, Third Party Apps and Services, or material or products
offered through the Services may be unavailable from time to time, may be
offered on a limited basis, or may vary depending on your region or device,
or other external factors such as your internet or network connection. If you
change the location associated with your Microsoft account, you may need to
re-acquire the products that were available to you and paid for in your
previous region.
* b. We strive to keep the Services up and running; however, they are not
offered with a guaranteed level of quality of service and all online services
suffer occasional disruptions and outages. In the event of an outage or
disruption to the Service, you may temporarily not be able to retrieve Your
Content. We recommend that you regularly backup Your Content and Data that
you store on the Services or store using Third-Party Apps and Services.
Full text
Updates to the Services or Software and Changes to These TermsUpdates to the
Services or Software and Changes to These
Terms7_updatesToTheServicesOrSoftwareAndChangesToTheseTerms
Summary
7. Updates to the Services or Software and Changes to These Terms.
* a. We'll inform you if we intend to change these Terms. We may change these
Terms if it is necessary due to (i) applicable law, including, but not
limited to, a change of such law; (ii) an advice and/or order based on
applicable law; (iii) the evolution of the Services; (iv) technical reasons;
(v) operational requirements or (vi) an advantageous change of terms for the
user. We'll inform you of the intended change before it takes effect, either
through the user interface, in an email message or through other reasonable
means. We'll provide you the opportunity to cancel the Services at least 30
days before the change becomes effective. Using the Services after the
changes become effective means you agree to the new terms. If you do not
agree to the new terms, you must stop using the Services and close your
Microsoft account in accordance with section 4.a.iv. We'll also expressly
point to this fact when informing you about the intended change of these
Terms.
* b. We may automatically check your version of the software, which is
necessary to provide the Services and download software updates or
configuration changes, without charging you, to update, enhance and further
develop the Services. You may also be required to update the software to
continue using the Services. Such updates shall be subject to these Terms
unless additional or other terms accompany the updates, in which case, those
other terms apply. If you decline to accept the additional or other terms
applicable to the updates, you may not receive or use the updates. Microsoft
isn't obligated to make any updates available and doesn't guarantee that we
will support the version of the system for which you purchased or licensed
the software, apps, content or other products. You may be provided with
automatic or manual updates, which are not necessary to ensure the conformity
of the Services for the reasons outlined in this section. By accepting these
Terms, you hereby agree to be provided with such updates.
* c. We continuously work to improve the Services and may change the Services
or delete features or stop providing access to Third-Party Apps and Services
in that respect at any time, including, without limitation, if our agreements
with third parties no longer permit us to make their material available, if
it is no longer feasible for us to provide it, the technology advances or if
customer feedback indicates that a change is needed. We will notify you in
advance if a change to the Services will cause you to lose access to Your
Content. For paid Services, we'll also notify you in advance of other
material changes to the Services. Except to the extent required by applicable
law, we have no obligation to provide a re-download or replacement of any
material, Digital Goods (defined in section 13.j) or applications previously
purchased. If we cancel a paid Service, we’ll refund to you on a pro-rata
basis the amount of payments that you've made corresponding to the portion of
that Service remaining right before the cancellation.
* d. So that you can use material protected with digital rights management
(DRM), like some music, games, films, books and more, DRM software may
automatically contact an online rights server and download and install DRM
updates.
Full text
Software LicenceSoftware Licence8_softwareLicense
Summary
8. Software Licence. Unless accompanied by a separate Microsoft licence
agreement (for example, if you are using a Microsoft application that is
included with and a part of Windows, then the Microsoft Software Licence Terms
for the Windows Operating System govern such software), any software provided by
us to you as part of the Services is subject to these Terms. Applications
acquired through certain Stores owned or operated by Microsoft or its affiliates
(including, but not limited to the Office Store, Microsoft Store on Windows and
Microsoft Store on Xbox) are subject to section 13.b.i below.
* a. If you comply with these Terms, we grant you the right to install and use
one copy of the software per device on a worldwide basis for use by only one
person at a time as part of your use of the Services. For certain devices,
such software may be pre-installed for your personal, non-commercial use of
the Services. The software or website that is part of the Services may
include third-party code. Any third-party scripts or code, linked to or
referenced from the software or website, are licensed to you by the third
parties that own such code, not by Microsoft. Notices, if any, for the
third-party code are included for your information only.
* b. The software is licensed, not sold, and Microsoft reserves all rights to
the software not expressly granted by Microsoft under these Terms. This
licence does not give you any right to, and you may not, unlawfully:
* i. circumvent or bypass any technological protection measures in or
relating to the software or Services;
* ii. disassemble, decompile, decrypt, hack, emulate, exploit or reverse
engineer any software or other aspect of the Services that is included in
or accessible through the Services, except and only to the extent that the
applicable copyright law expressly permits doing so;
* iii. separate components of the software or Services for use on different
devices;
* iv. publish, copy, rent, lease, sell, export, import, distribute or lend
the software or the Services, unless Microsoft expressly authorises you to
do so;
* v. transfer the software, any software licences or any rights to access or
use the Services;
* vi. use the Services in any unauthorised way that could interfere with
anyone else’s use of them or gain access to any service, data, account or
network;
* vii. enable access to the Services or modify any Microsoft-authorised
device (e.g. Xbox consoles, Microsoft Surface, etc.) by unauthorised
third-party applications.
Full text
Payment TermsPayment Terms9_paymentTerms
Summary
9. Payment Terms. If you purchase a Service, then these payment terms apply to
your purchase and you agree to them.
* a. Charges. If there is a charge associated with a portion of the Services,
you agree to pay that charge. The price stated for the Services includes all
applicable taxes, unless stated otherwise. You are solely responsible for
paying such taxes or other charges. Taxes are calculated based on your
location at the time your Microsoft account was registered, unless stated
otherwise. After we have given you notice that we did not receive an on-time,
full payment from you, we may suspend or cancel the Services if you do not
make the full payment within the relevant time. Suspension or cancellation of
the Services for non-payment could result in a loss of access to and use of
your account and its content. Connecting to the Internet via a corporate or
other private network that masks your location may cause charges to be
different from those displayed for your actual location. Depending on your
location, some transactions might require foreign currency conversion or be
processed in another country. Your bank might charge you additional fees for
those services when you use a debit or credit card. Please contact your bank
for details.
* b. Your Billing Account. To pay the charges for a Service, you will be asked
to provide a payment method at the time you sign up for that Service. For all
Services other than Skype, you can access and change your billing information
and payment method on the Microsoft account management website
(https://go.microsoft.com/fwlink/p/?linkid=618281) and for Skype software and
products by signing into your account portal at
https://skype.com/go/myaccount. Additionally, you agree to permit Microsoft
to use any updated account information regarding your selected payment method
provided by your issuing bank or the applicable payment network. You agree to
promptly update your account and other information, including your email
address and payment method details, so we can complete your transactions and
contact you as needed in connection with your transactions. If you tell us to
stop using your payment method and don't provide us with another payment
method after our notice to you to do so within an appropriate timeframe, we
may suspend or cancel your paid Service for good cause. Changes made to your
billing account won't affect charges we submit to your billing account before
we could reasonably act on your changes to your billing account.
* c. Billing. By providing Microsoft with a payment method, you (i) represent
that you are authorised to use the payment method you provided and that any
payment information you provide is true and accurate; (ii) authorise
Microsoft to charge you for the Services or available content using your
payment method; and (iii) authorise Microsoft to charge you for any paid
feature of the Services you choose to sign up for or use while these Terms
are in force. As specified, we may bill you (a) in advance; (b) at the time
of purchase; (c) shortly after purchase or (d) on a recurring basis for
subscription Services. Also, we may charge you up to the amount you have
approved, and we will notify you in advance of any change in the amount to be
charged for recurring subscription Services and, in the case of a price
change, provide you with the opportunity to cancel the Services before the
price changes. We may bill you at the same time for more than one of your
prior billing periods for amounts that haven't previously been processed.
* d. Recurring Payments. When you purchase the Services on a subscription basis
(e.g. monthly, every three months or annually), you agree that you are
authorising recurring payments, and payments will be made to Microsoft by the
method and at the recurring intervals you have agreed to, until the
subscription for that Service is terminated by you or by Microsoft. You must
cancel your Services before the next billing date to stop being charged to
continue your Services. We will provide you with instructions on how you may
cancel the Services. You can manage recurring payments for select Services in
your Microsoft account (https://account.microsoft.com/services). By
authorising recurring payments, you are authorising Microsoft to store your
payment instrument and process such payments as either electronic debits or
fund transfers, or as electronic drafts from your designated account (for
Automated Clearing House or similar payments), or as charges to your
designated account (for credit card or similar payments) (collectively,
"Electronic Payments"). Subscription fees are generally charged in advance of
the applicable subscription period. If any payment is returned unpaid or if
any credit card or similar transaction is rejected or denied, Microsoft or
its service providers reserve the right to collect any applicable return
item, rejection or insufficient funds fee and process any such payment as an
Electronic Payment.
* e. Online Statement and Errors. For all Services other than Skype, Microsoft
will provide you with an online billing statement on the Microsoft account
management website (https://go.microsoft.com/fwlink/p/?linkid=618284), where
you can view and print your statement. For Skype, you can access your online
statement by signing in to your account at www.skype.com
(https://www.skype.com). This is the only billing statement that we provide.
An invoice with VAT may be made available depending on the Service and
country. If we make an error on your bill, we’ll correct it promptly after
you tell us (or we notice it) and we investigate the charge. We recommend
that you tell us within 120 days after an obvious error first appears on your
bill as it is easier for us to resolve the issue during that period. You can
address your requests for these purposes to the customer support service, as
indicated in section 4.e.
* f. Refund Policy. You will be entitled to a cancellation period (a
"Cooling-Off Period") of fourteen (14) days from the day of purchase, with or
without cause. If the Service is partly delivered at the time of
cancellation, you will get a pro-rated refund. You acknowledge the
Cooling-Off Period ends at the time the Service is fully delivered to you,
then your purchase cannot be refunded. When you purchase digital content from
us, you will cease to have the right to cancel from the moment when you begin
the download. Unless otherwise provided by law or by a particular Service
offer, all purchases are final and non-refundable. For all Services other
than Skype, information and directions on how to cancel a Service and request
a refund using our Withdrawal Form, if you are entitled to a refund, is
provided on Microsoft account management website
(https://go.microsoft.com/fwlink/p/?linkid=618284). For Skype, please
complete the Withdrawal Form using the information provided here
(https://go.microsoft.com/fwlink/p/?linkid=618286). If you believe that
Microsoft has charged you in error, you must contact Microsoft and we will
investigate the charge. If we issue a refund or credit, we are under no
obligation to issue the same or similar refund in the future. This refund
policy does not affect any rights under applicable law. For more refund
information, please visit our help topic
(https://go.microsoft.com/fwlink/p/?linkid=618283).
* g. Terminating the Services. You may cancel the Services on the services and
subscriptions management page in your Microsoft account
(https://account.microsoft.com/) or by contacting customer service as
described above in section 4.e. Cancelling paid Services stops future charges
to continue the Service. You should refer back to the offer describing the
Services as (i) you may not receive a refund at the time of cancellation;
(ii) you may be obligated to pay cancellation charges; (iii) you may be
obligated to pay all charges made to your billing account for the Services
before the date of cancellation; and (iv) you may lose access to and use of
your account when you cancel the Services. We will process your Data as
described above in section 4. If you cancel, your Services end at the end of
your current Service period or, if we bill your account on a periodic basis,
at the end of the period in which you cancelled. If you initiate a chargeback
or reversal with your bank for your payment of Services, we will deem you to
have cancelled as of the date that the original payment was made and you
authorise us to immediately cancel your service and/or revoke any content
that was provided to you in exchange for such payment.
* h. Trial-Period Offers. If you are taking part in any trial-period offer, you
may be required to cancel the trial Service(s) within the timeframe
communicated to you when you accepted the offer in order to avoid being
charged to continue the Service(s) at the end of the trial period.
* i. Promotional Offers. From time to time, Microsoft may offer Services for a
trial period during which Microsoft will not charge you for the Services.
Microsoft reserves the right to charge you for such Services (at the normal
rate) if you breach the terms and conditions of the offer.
* j. Price Changes. If there is a fixed term and price for your Service offer,
that price will remain in force for the term. You will need to agree to any
new offer and price if you want to continue the Services. If your Services
are on a periodic basis (for example, monthly), with no specific time length,
and isn't a trial offer, we may change the price of the Services if we add
new or improved Service features, to the extent the costs of providing the
Service have increased accordingly, or in response to market changes (for
example, due to labour costs, currency fluctuations, changes in
taxes/regulations, inflation, licence fees, infrastructure and administrative
costs). We will inform you at least 30 days before the price change becomes
effective. You will have the opportunity to cancel the Services before the
price changes in accordance with section 9.h above. When we notify you of the
price change, we'll also inform you of the reasons and scope of the increase
in prices and that the new price will become effective if you don't cancel
the Services, and we’ll also remind you of how you can cancel the Services.
* k. Payments to You. If we owe you a payment, then you agree to timely and
accurately provide us with any information we need to get that payment to
you. You are responsible for any taxes and charges you may incur as a result
of this payment to you. You must also comply with any other conditions we
place on your right to any payment. If you receive a payment in error, we may
reverse or require return of the payment. You agree to cooperate with us in
our efforts to do this. We may also reduce the payment to you without notice
to adjust it for any previous over-payment.
* l. Late payments. In case of late payments, you must pay for the reasonable
costs we incur to collect any past due amounts including lawyers' fees and
other legal fees and costs, as permitted by law and regulations. We may
suspend or cancel your Services if you fail to pay in full on time after we
send you a reminder – with the threat of suspension and/or cancellation of
the Services – to make your payment within an appropriate time. You can avoid
suspension or cancellation if you make the required payment within the
appropriate time set forth in the reminder. A different procedure will apply
if the amount missing is marginal. Amounts missing below 2 per cent of the
total invoice value will always be deemed marginal. Suspension or
cancellation of the Services for non-payment could result in the loss of
access to your Microsoft account.
* m. Gift Cards. Redemption and use of gift cards (other than Skype gift cards)
are governed by the Microsoft Gift Card Terms and Conditions
(https://support.microsoft.com/help/10562/microsoft-account-gift-card-terms-and-conditions).
Information on Skype gift cards is available on Skype’s Help page
(https://go.microsoft.com/fwlink/?LinkId=615383).
* n. Bank Account Payment Method. You may register an eligible bank account
with your Microsoft account to use it as a payment method. Eligible bank
accounts include accounts held at a financial institution capable of
receiving direct debit entries (e.g. a United States-based financial
institution that supports automated clearing house ("ACH") entries, a
European financial institution that supports Single Euro Payments Area
("SEPA") or "iDEAL" in the Netherlands). Terms you agreed to when adding your
bank account as a payment method in your Microsoft account (e.g., the
"mandate" in the case of SEPA) also apply. You represent and warrant that
your registered bank account is held in your name or you are authorised to
register and use this bank account as a payment method. By registering or
selecting your bank account as your payment method, you authorise Microsoft
(or its agent) to initiate one or more debits for the total amount of your
purchase or subscription charge (in accordance with the terms of your
subscription service) from your bank account (and, if necessary, initiate one
or more credits to your bank account to correct errors, issue a refund or
similar purpose), and you authorise the financial institution that holds your
bank account to deduct such debits or accept such credits. You understand
that this authorisation will remain in full force and effect until you remove
your bank account information from your Microsoft account. Contact customer
support as outlined above in section 4.e as soon as possible if you believe
you have been charged in error. Laws applicable in your country may also
limit your liability for any fraudulent, erroneous or unauthorised
transactions from your bank account. By registering or selecting a bank
account as your payment method, you acknowledge that you have read,
understand and agree to these Terms.
Full text
Contracting Entity, Choice of Law and Place to Resolve DisputesContracting
Entity, Choice of Law and Place to Resolve
Disputes10_contractingEntityChoiceOfLaw
Summary
10. Contracting Entity, Choice of Law and Place to Resolve Disputes. If you live
in (or, if you are a business, your principal place of business is in) the
European Union, Iceland, Liechtenstein, Norway, Switzerland or the United
Kingdom, and you are using cost-free or paid Services, you are contracting with
Microsoft Ireland Operations Limited, One Microsoft Place, South County Business
Park, Leopardstown, Dublin 18, Ireland (registered at the Companies Registration
Office in Ireland under number 256796, VAT registration number: IE 8256796 U,
with a registered address of 70 Sir John Rogerson’s Quay, Dublin 2, Ireland).
The laws of Ireland govern all claims related to cost-free and paid Services,
but this shall not deprive you of the mandatory consumer protections under the
law of the country to which we direct your Services where you have your habitual
residence (or, if a business, where your principal place of business is
located). With respect to jurisdiction, you and Microsoft agree to choose the
courts of the country to which we direct your Services where you have your
habitual residence (or, if a business, where your principal place of business is
located) for all disputes arising out of or relating to these Terms, or in the
alternative, you may choose the responsible court in Ireland.
Full text
WarrantiesWarranties11_Warranties
Summary
11. Warranties. If you are a consumer, you have certain rights under the law.
These rights include an obligation on Microsoft to provide the Services using
reasonable care and skill. Nothing in these terms is intended to limit or
exclude our liability for any breach by Microsoft of this and you shall benefit
from the legal warranty of conformity and hidden defects under the law of the
country to which we direct your Services. Learn more about your statutory rights
here (https://www.microsoft.com/en-gb/store/b/aboutwarranties). SUBJECT TO THE
WARRANTY ABOVE AND EXCEPT IN CASES IN WHICH WE HAVE HIDDEN DEFECTS IN BAD FAITH
OR DEFECTS HAVE RENDERED USE OF THE SERVICES IMPOSSIBLE – AND EXCEPT FOR SKYPE
PAID PRODUCTS – WE PROVIDE THE SERVICES “AS IS”, “WITH ALL FAULTS” AND “AS
AVAILABLE”. WE DON’T GUARANTEE THE ACCURACY OR TIMELINESS OF THE SERVICES. YOU
ACKNOWLEDGE AND AGREE THAT COMPUTER AND TELECOMMUNICATIONS SYSTEMS AREN'T
FAULT-FREE AND THAT OCCASIONAL PERIODS OF DOWNTIME OCCUR. WE CAN'T GUARANTEE THE
SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE. WE AND OUR
AFFILIATES, RESELLERS, DISTRIBUTORS AND VENDORS GIVE NO CONTRACTUAL GUARANTEES
OR CONDITIONS. YOU HAVE ALL MANDATORY WARRANTIES FORESEEN BY LAW, BUT WE GRANT
NO OTHER WARRANTIES. WE EXCLUDE ANY IMPLIED MANDATORY WARRANTIES, INCLUDING
THOSE OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, WORKMANLIKE EFFORT
AND NON-INFRINGEMENT TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW.
Full text
Limitation of LiabilityLimitation of Liability12_limitationOfLiability
Summary
12. Limitation of Liability.
* a. Microsoft shall not be liable for Your Content, material or other third
party material, including links to third-party websites and activities
provided by users. Such content and activities are neither attributable to
Microsoft nor do they represent Microsoft’s opinion.
* b. Microsoft shall only be liable if material obligations of the Agreement
have been violated, or as otherwise required by applicable law.
* c. Microsoft, its vicarious agents and/or its legal representatives shall not
be liable for any indirect damage, including financial loss, such as loss of
profit, unless Microsoft, its vicarious agents and/or its legal
representative have at least acted with gross negligence or willful
misconduct.
* d. Any statutory no-fault liability of Microsoft, including statutory
liability for breach of warranty, shall remain unaffected by the limitation
of liability. The same shall apply to liability of Microsoft, its vicarious
agents and/or its legal representatives in the event of fraud or their
negligence resulting in personal injury or death.
* e. Microsoft is not responsible or liable for any failure to perform or delay
in performing its obligations under these Terms to the extent that the
failure or delay is caused by circumstances beyond Microsoft’s reasonable
control (such as labour disputes, acts of God, war or terrorist activity,
malicious damage, accidents or compliance with any applicable law or
government order). Microsoft will endeavour to minimise the effects of any of
these events and to perform the obligations that aren’t affected.
Full text
Service-Specific TermsService-Specific Terms13_service-SpecificTerms
Summary
13. Service-Specific Terms. The terms before and after section 13 apply
generally to all Services. This section contains service-specific terms that are
in addition to the general terms. These service-specific terms govern if there
are any conflicts with the general terms.
Full text
XboxXbox13a_XboxLive
Summary
* a. Xbox.
* i. Personal Non-Commercial Use. The Xbox online service, Xbox Game Studios
games (including Mojang Games) (https://www.xbox.com/xbox-game-studios),
applications, subscriptions (e.g. Xbox Game Pass subscription service
offerings), services (e.g. Xbox Cloud Gaming) and content provided by
Microsoft (collectively, the "Xbox Services") are only for your personal
and noncommercial use.
* ii. Xbox Services. When you sign up to receive Xbox Services, information
about your game play, activities and usage of games and Xbox Services will
be tracked and shared with applicable third parties, including game
developers, in order for Microsoft to deliver the Xbox Services and for the
third parties to operate non-Microsoft games and services. If you choose to
link your Microsoft Xbox Services account with your account on a
non-Microsoft service or sign in to your Xbox Services account to access a
non-Microsoft Service (for example, a non-Microsoft game publisher of
Third-Party Apps and Services), you agree that: (a) Microsoft may share
limited account and usage-related information (including without limitation
gamertag, gamer score, game score, game history, usage data and friends
list), with that non-Microsoft party as stated in the Microsoft Privacy
Statement, and (b) if allowed by your Xbox privacy settings, the
non-Microsoft party may also have access to Your Content from in-game
communications or other applications that you use when you are signed into
your account with that non-Microsoft party. Also, if allowed by your Xbox
privacy settings, Microsoft can publish your name, gamertag, gamerpic,
motto, avatar, gameclips and games that you’ve played in communications to
people you allow.
* iii. Your Content. As part of building the Xbox Services community, you
grant to Microsoft, its affiliates and sublicensees a free and worldwide
right, to use, modify, reproduce, distribute, broadcast, share and display
Your Content or your name, gamertag, gamerpic, motto or avatar that you
posted for any Xbox Services in whole or in part by any means or processes
on any materials or support.
* iv. Game Managers. Some games may use game managers, ambassadors or hosts.
Game managers and hosts are not authorised Microsoft spokespersons. Their
views do not necessarily reflect those of Microsoft.
* v. Kids on Xbox. If you are a minor using the Xbox Services, your parent or
guardian may have control over many aspects of your account and may receive
reports about your use of the Xbox Services.
* vi. Game Currency or Virtual Goods. The Xbox Services may include a
virtual, game currency (like gold, coins or points) that may be purchased
from or on behalf of Microsoft using actual monetary instruments if you are
a legal adult in your country of residence. The Xbox Services may also
include virtual, digital items or goods that may be purchased from or on
behalf of Microsoft using actual monetary instruments or using game
currency. Game currency and virtual goods may never be redeemed for actual
monetary instruments, goods or other items of monetary value from Microsoft
or any other party. Other than a limited, personal, revocable,
non-transferable, non-sublicensable licence to use the game currency and
virtual goods in the Xbox Services only, you have no right or title in or
to any such game currency or virtual goods associated with any one or more
Xbox games or apps appearing or originating in the Xbox Services, or any
other attributes associated with use of the Xbox Services or stored within
the Xbox Services. Microsoft may change its offerings around game currency
or virtual goods from time to time.
* vii. Software Updates. For any device that can connect to Xbox Services, we
may automatically check your version of Xbox console software or the Xbox
app software and download Xbox console or Xbox app software updates or
configuration changes, including those that prevent you from accessing the
Xbox Services, using unauthorised Xbox games or Xbox apps, or using
unauthorised hardware peripheral devices with an Xbox console.
* viii. Cheating and Tampering Software. For any device that can connect to
Xbox Services, we may automatically check your device for unauthorised
hardware or software that enables cheating or tampering in violation of the
Code of Conduct or these Terms, and download Xbox app software updates or
configuration changes, including those that prevent you from accessing the
Xbox Services, or from using unauthorised hardware or software that enables
cheating or tampering.
* ix. Additional Subscription Terms and Conditions. Xbox Services
subscriptions are subject to additional terms and conditions set forth in
the Xbox Subscriptions Terms & Conditions
(https://www.xbox.com/legal/subscription-terms).
* x. Inactive Xbox Service Subscriptions. Microsoft may turn off your
recurring billing and stop recurring charges in select countries if you do
not use your Xbox Services subscription for a period of time. Microsoft
will provide notice to you before turning off recurring billing. For more
information, including the applicable period of inactivity, see Inactivity
Policy FAQ
(https://support.xbox.com/help/subscriptions-billing/manage-subscriptions/xbox-subscription-inactivity-policy).
Full text
StoreStore13b_Store
Summary
* b. Store. "Store" refers to a Service that allows you to browse, download,
purchase and rate and review applications (the term “application” includes
games) and other digital content. These Terms cover use of certain Stores
owned or operated by Microsoft or its affiliates (including, but not limited
to, the Office Store, Microsoft Store on Windows and Microsoft Store on
Xbox). "Office Store" means a Store for Office products and apps for Office,
Microsoft 365, SharePoint, Exchange, Access and Project (2013 versions or
later) or any other experience that is branded Office Store. "Microsoft Store
on Windows" means a Store, owned and operated by Microsoft or its affiliates,
for Windows devices such as phone, PC and tablet or any other experience that
is branded Microsoft Store and accessible on Windows devices such as phone,
PC or tablet. "Microsoft Store on Xbox" means a Store, owned and operated by
Microsoft or its affiliates and made available on Xbox consoles or any other
experience that is branded Microsoft Store and made available on Xbox
console.
* i. Licence Terms. We will identify the publisher of each application
available in the relevant Store. Unless different licence terms are
provided with the application, the Standard Application Licence Terms
("SALT") at the end of these Terms are an agreement between you and the
application publisher setting forth the licence terms that apply to an
application you download through any Store owned or operated by Microsoft
or its affiliates (excluding the Office Store). For clarity, these Terms
cover the use of, and services provided by, Microsoft Services. Section 5
of these Terms also applies to any Third-Party Apps and Services acquired
through a Store. Applications downloaded through the Office Store are not
governed by the SALT and have separate licence terms that apply.
* ii. Updates. Microsoft will automatically check for and download updates to
your applications, even if you are not signed into the relevant Store. You
can change your Store or system settings if you prefer not to receive
automatic updates to Store applications. However, certain Office Store
applications that are entirely or partly hosted online may be updated at
any time by the application developer and may not require your permission
to update.
* iii. Ratings and Reviews. If you submit a rating or review for an
application or other Digital Good in the Store, you may receive email from
Microsoft containing content from the publisher of the application or
Digital Good. Any such email comes from Microsoft; we do not share your
email address with publishers of applications or other Digital Goods you
acquire through the Store.
* iv. Safety Warning. To avoid possible injury, discomfort or eye strain, you
should take periodic breaks from use of games or other applications,
especially if you feel any pain or fatigue resulting from usage. If you
experience discomfort, take a break. Discomfort might include feelings of
nausea, motion sickness, dizziness, disorientation, headache, fatigue, eye
strain or dry eyes. Using applications can distract you and obstruct your
surroundings. Avoid trip hazards, stairs, low ceilings, fragile or valuable
items that could be damaged. A very small percentage of people may
experience seizures when exposed to certain visual images like flashing
lights or patterns that may appear in applications. Even people with no
history of seizures may have an undiagnosed condition that can cause these
seizures. Symptoms may include lightheadedness, altered vision, twitching,
jerking or shaking of limbs, disorientation, confusion, loss of
consciousness or convulsions. Immediately stop using and consult a doctor
if you experience any of these symptoms, or consult a doctor before using
the applications if you’ve ever suffered symptoms linked to seizures.
Parents should monitor their children’s use of applications for signs of
symptoms.
Full text
Microsoft Family FeaturesMicrosoft Family Features13c_MicrosoftFamily
Summary
* c. Microsoft Family Features. Parents and kids can use Microsoft family
features, including Microsoft Family Safety, to build trust based on a shared
understanding of what behaviour, websites, apps, games, physical locations
and spending is right in their family. Parents can create a family by going
to https://account.microsoft.com/family (or by following the instructions on
their Windows device or Xbox console) and inviting kids or other parents to
join. There are many features available to family members, so please
carefully review the information provided when you agree to create or join a
family and when you purchase Digital Goods for family access. By creating or
joining a family, you agree to use the family in accordance with its purpose
and won’t use it in an unauthorised way to unlawfully gain access to another
person’s information.
Full text
Group MessagingGroup Messaging13d_GroupMessaging
Summary
* d. Group Messaging. Various Microsoft services allow you to send messages to
others via voice or SMS ("messages"), and/or allow Microsoft and
Microsoft-controlled affiliates to send such messages to you and one or more
other users on your behalf. WHEN YOU INSTRUCT MICROSOFT AND
MICROSOFT-CONTROLLED AFFILIATES TO SEND SUCH MESSAGES TO YOU OR TO OTHERS,
YOU REPRESENT AND WARRANT TO US THAT YOU AND EACH PERSON YOU HAVE INSTRUCTED
US TO MESSAGE CONSENT TO RECEIVE SUCH MESSAGES AND ANY OTHER RELATED
ADMINISTRATIVE TEXT MESSAGES FROM MICROSOFT AND MICROSOFT-CONTROLLED
AFFILIATES. "Administrative text messages" are periodic transactional
messages from a particular Microsoft service, including but not limited to a
"welcome message" or instructions on how to stop receiving messages. You or
group members no longer wishing to receive such messages can opt out of
receiving further messages from Microsoft or Microsoft-controlled affiliates
at any time by following the instructions provided. If you no longer wish to
receive such messages or participate in the group, you agree that you will
opt out through the instructions provided by the applicable program or
service. If you have reason to believe that a group member no longer wishes
to receive such messages or participate in the group, you agree to remove
them from the group. You also represent and warrant to us that you and each
person you have instructed us to message understands that each group member
is responsible for the costs of any message charges assessed by his or her
mobile carrier, including any international message charges that may apply
when messages are transmitted from US-based numbers.
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Skype, Microsoft Teams and GroupMeSkype, Microsoft Teams and GroupMe13e_Skype
Summary
* e. Skype, Microsoft Teams and GroupMe.
* i. Emergency Services. There are important differences between traditional
mobile or fixed line telephone services and Skype, Microsoft Teams and
GroupMe. Microsoft has limited obligations under applicable local or
national rules, regulations or law to offer access to emergency services
such as 911 or 112 emergency calling (“Emergency Services”) through Skype,
Microsoft Teams and GroupMe.
* ii. Only limited software versions of the Skype to Phone feature of Skype
may support calls to Emergency Services in a very limited number of
countries and depending on the platform used. You can find details about
availability and how to configure this feature here:
http://www.skype.com/en/legal/emergency-calling/. If your Skype to Phone
emergency call is connected, you will need to provide the details of your
physical location to enable the emergency services to respond to you.
Microsoft does not guarantee that your emergency call will be connected.
Find out more about calling 112, the dedicated emergency number for the EU
at www.skype.com/go/emergency.
* iii. Changes to Skype paid products. If we make changes to Skype paid
products which are detrimental to you, we’ll give you at least thirty days’
notice of the changes and inform you of your right to terminate the
affected product before it changes. If you do not terminate the product
before the changes take effect, you agree to the changes. We will expressly
inform you of this fact when we notify you.
* iv. APIs or Broadcasting. If you want to use Skype in connection with any
broadcast, you must comply with the "Broadcast TOS" at
https://www.skype.com/go/legal.broadcast. If you want to use any
application program interface ("API") exposed or made available by
Microsoft you must comply with the applicable licensing terms, which are
available at www.skype.com/go/legal.
* v. Fair Use Policies. Fair usage policies may apply to your use of Skype
software and products. Please review these policies which are designed to
protect against fraud and abuse and may place limits on the type, duration
or volume of calls or messages that you are able to make. These policies
are incorporated in these Terms by reference. You can find these policies
at https://www.skype.com/go/terms.fairusage.
* vi. Mapping. Skype software and products contain features that allow you to
submit information to, or plot yourself on a map using, a mapping service.
By using those features, you agree to these Terms and the Google Maps terms
available at https://www.google.com/intl/en_ALL/help/terms_maps.html.
* vii. Personal/Non-Commercial Use. The use of Skype software and products is
for your personal and non-commercial use. You are permitted to use Skype at
work for your own business communications.
* viii. Skype Number/Skype To Go. If Microsoft provides you with a Skype
Number or Skype To Go number, you agree that you do not own the number or
have a right to retain that number forever. In certain countries, a number
may be made available to you by a Microsoft partner rather than Microsoft,
and you may need to enter into a separate agreement with such partner. For
more details on Skype Number see https://go.skype.com/home.skype-number.
* ix. Skype Manager. A "Skype Manager Admin Account" is created and managed
by you, acting as an individual administrator of a Skype Manager group and
not as a business entity. You may link your individual Microsoft account to
a Skype Manager group ("Linked Account"). You may appoint additional
administrators to your Skype Manager subject to their acceptance of these
Terms. If you allocate Skype Numbers to a Linked Account, you are
responsible for compliance with any requirements related to the residency
or location of your Linked Account users. If you choose to unlink a Linked
Account from a Skype Manager group, any allocated subscriptions, Skype
Credit or Skype Numbers will not be retrievable and Your Content or
material associated with the unlinked account will no longer be accessible
by you. You agree to process any personal information of your Linked
Account users in accordance with all applicable data protection laws.
* x. Skype Charges and Refunds. The charges payable for calling phones
outside of a subscription consist of a connection fee (charged once per
call) and a per-minute rate as set out on www.skype.com/go/allrates. Call
charges will be deducted from you Skype Credit balance. Microsoft may
change the rates for calling phones and premium rate numbers that are not
part of a subscription. If the changes are substantial and not advantageous
to you (e.g. if we increase the rates), we will inform you by email or in
some other appropriate manner at least thirty (30) days before the rate
changes take effect. After thirty (30) days, the new rates will apply to
your next call. You can find the current rates at
www.skype.com/go/allrates. If you do not accept the new rates you should
not make a call. Fractional call minutes and fractional cent charges will
be rounded up to the next whole unit. All prices for Skype paid products
are inclusive of applicable taxes, including VAT, unless otherwise stated.
VAT is calculated based on the billing address provided. You explicitly
waive any right to VAT reimbursement from Microsoft if the amount of VAT
ultimately payable by the latter to the tax authorities would for any
reason be lower than the amount of VAT collected from you. Skype paid
products are not available to customers in Mount Athos, Canary Islands,
French Overseas Departments, Aland Islands, Channel Islands, Heligoland
Island, Büsingen / Buesingen Territory, Ceuta, Melilla, Livigno, Campione
d'Italia and Italian Waters of Lake Lugano. If you have made use of a Skype
paid product, your Cooling-Off Period will be extinguished and your
purchase cannot be cancelled or refunded. Expenditure of Skype Credit,
allocation of a Skype Number or use of a subscription amounts to ‘full
delivery’ and/or ‘use’ of a Skype paid product. You expressly agree that
Skype Numbers may be allocated before the end of the Cooling-Off Period and
become non-refundable upon allocation. Outside of the Cooling-Off Period,
only unused or unexpired Skype subscriptions are refundable subject to
these Terms. The Cooling-Off Period and refunds do not apply to Skype paid
products that are (i) purchased via a third party partner, (ii) paid for in
cash using third-party payment methods (such as a cash payment wallet),
(iii) not directly purchased online from Microsoft (e.g. vouchers or
pre-paid cards) or (iv) allocated to your account by a third party.
Notwithstanding the foregoing, you may be entitled, under applicable law,
to a refund, upon request, of any pre-paid subscription balance in the
event you switch your Skype Number to another provider.
* xi. Skype Credit. Microsoft does not guarantee that you will be able to use
your Skype Credit balance to purchase all Skype paid products. If you do
not use your Skype Credit for a period of 180-days, Microsoft will place
your Skype Credit on inactive status. You can reactivate the Skype Credit
by following the reactivation link at
https://www.skype.com/go/store.reactivate.credit. You can enable the Auto
Recharge feature when you buy Skype Credit by ticking the appropriate box.
If enabled, your Skype Credit balance will be recharged with the same
amount and by your chosen payment method every time your Skype balance goes
below the threshold set by Skype from time to time. If you purchased a
subscription with a payment method other than credit card, PayPal or
Moneybookers (Skrill), and you have enabled Auto-Recharge, your Skype
Credit balance will be recharged with the amount necessary to purchase your
next recurring subscription. You can disable Auto-Recharge at any time by
accessing and changing your settings in your account portal in Skype.
* xii. International Message Fees. GroupMe currently uses US-based numbers
for each group created. Every text message sent to or received from a
GroupMe number will count as an international text message sent to or
received from the United States. Depending upon your location, Microsoft
Teams may be using a phone number that could count as an international text
message. Please check with your provider for the associated international
rates.
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Bing and MSNBing and MSN13f_BingandMSN
Summary
* f. Bing and Microsoft Start (including MSN).
* i. Bing and Microsoft Start Materials. The articles, text, photos, maps,
videos, video players and third-party material available on Bing and
Microsoft Start, including through Microsoft bots, applications and
programs, are for your non-commercial, personal use only. Other uses, such
as downloading, copying or redistributing these materials, or using these
materials or products to build your own products, are permitted only to the
extent specifically authorised by Microsoft or rights holders, or allowed
by applicable copyright law. Microsoft or other rights holders reserve all
rights to the material not expressly granted by Microsoft under the licence
terms.
* ii. Bing Maps. You may not use Bird's eye imagery of the United States,
Canada, Mexico, New Zealand, Australia or Japan for governmental use
without our separate written approval.
* iii. Bing Places. When you provide your Data or Your Content to Bing
Places, you grant Microsoft a worldwide, royalty-free licence to use,
reproduce, save, modify, aggregate, promote, transmit, display and
distribute your Data and Your Content (including intellectual property
rights in your Data and Your Content), and sub-license any or all of the
foregoing rights to third parties.
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CortanaCortana13g_Cortana
Summary
* g. Cortana.
* i. Personal Non-Commercial Use. Cortana is Microsoft’s personal assistant
Service. The features, services and content provided by Cortana
(collectively "Cortana Services") are only for your personal and
non-commercial use.
* ii. Functionality and Content. Cortana provides a range of features, some
of which are personalised. Cortana Services may allow you to access
services, information or functionality provided by other Microsoft Services
or Third-Party Apps and Services. The service-specific Terms of section 13
also apply to your use of applicable Microsoft Services accessed through
Cortana Services. Cortana provides information for your planning purposes
only and you should exercise your own independent judgement when reviewing
and relying on this information. Microsoft does not guarantee the
reliability, availability or timeliness of personalised experiences
provided by Cortana. Microsoft is not responsible if a Cortana feature
delays or prevents you from receiving, reviewing or sending a communication
or notification or obtaining a service.
* iii. Third-Party Apps and Services. As part of delivering the Cortana
Services, Cortana may suggest and help you interact with Third-Party Apps
and Services (third-party skills or connected services). If you choose,
Cortana may exchange information with Third-Party Apps and Services, such
as your post code and queries and responses returned by the Third-Party App
and Services, to help you obtain the requested services. Cortana may enable
you to make purchases through Third-Party Apps and Services using the
account preferences and settings you have established directly with those
Third-Party Apps and Services. You can disconnect your Cortana Service from
Third-Party Apps and Services at any time. Your use of the Cortana Services
to connect with Third-Party Apps and Services is subject to section 5 of
these Terms. Publishers of Third-Party Apps and Services may change or
discontinue the functionality or features of their Third-Party Apps and
Services or integration with Cortana Services. Microsoft is not responsible
or liable for manufacturer provided software or firmware.
* iv. Cortana-Enabled Devices. Cortana-enabled devices are products or
devices that are enabled to access Cortana Services, or products or devices
that are compatible with Cortana Services. Cortana-enabled devices include
third-party devices or products that Microsoft does not own, manufacture or
develop. Microsoft is not responsible or liable for these third-party
devices or products.
* v. Software Updates. We may automatically check your version of Cortana
Services software which is necessary to provide the Services and download
software updates or configuration change, without charging you or require
any manufacturers of Cortana-enabled devices to keep the Cortana Services
software up to date.
Full text
Microsoft Apps And ServicesMicrosoft Apps And
Services13h_MicrosoftAppsAndServices
Summary
* h. Microsoft 365 Apps and Services.
* i. Use Terms. Microsoft 365 Family, Microsoft 365 Personal, Microsoft 365
Basic, Sway, OneNote.com and any other Microsoft 365 app or Service or
Office-branded Service is for your personal, non-commercial use, unless you
have commercial use rights under a separate agreement with Microsoft. Use
of apps such as Word, Excel, PowerPoint, Outlook, OneDrive, Access and
Publisher in Microsoft 365 Family, Microsoft 365 Personal and any other
Microsoft 365 app or subscription Service is governed by supplemental
licence terms located at https://aka.ms/useterms together with these Terms.
* ii. Additional Outlook Terms. Outlook includes use of Bing Maps. Any
content provided through Bing Maps, including geocodes, can only be used
within the product through which the content is provided. Your use of Bing
Maps is governed by the Bing Maps End User Terms of Use available at
go.microsoft.com/?linkid=9710837 and the Microsoft Privacy Statement
available at go.microsoft.com/fwlink/?LinkID=248686.
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Health BotsHealth Bots13i_MicrosoftHealthServices
Summary
* i. Health Bots. Health bots, which may include action plans, insights,
reminders and other features, are not medical devices and are only intended
for fitness and wellness purposes with a programme issued by a care provider.
They are not designed or intended as substitutes for professional medical
advice or for use in the diagnosis, cure, mitigation, prevention or treatment
of disease or other conditions. You assume full responsibility for your use
of health bots. Microsoft is not responsible for any decision you make based
on information you receive from health bots. You should always consult a
doctor with any questions you may have regarding a medical condition, diet,
fitness or wellness programme before using health bots. Never disregard
professional medical advice or delay in seeking it because of information
that you accessed on or through the Services. As with any technology, health
bots may not work as intended for a variety of reasons including loss of
power or connectivity.
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Digital GoodsDigital Goods13j_DigitalGoods
Summary
* j. Digital Goods. Through Microsoft Groove, Microsoft Films & TV, Store, Xbox
Services and any other related and future services, Microsoft may enable you
to obtain, listen to, view, play or read (as the case may be) music, images,
video, text, books, games or other material ("Digital Goods") that you may
get in digital form. The Digital Goods are only for your personal,
non-commercial entertainment use. You agree not to redistribute, broadcast,
publicly perform or publicly display or transfer any copies of the Digital
Goods. Digital Goods may be owned by Microsoft or by third parties. In all
circumstances, you understand and acknowledge that your rights with respect
to Digital Goods are limited by these Terms, copyright law and the usage
rules located at https://go.microsoft.com/fwlink/p/?LinkId=723143. You agree
that you will not attempt to modify any Digital Goods obtained through any of
the Services for any reason whatsoever, including for the purpose of
disguising or changing ownership or source of the Digital Goods. Microsoft or
the owners of the Digital Goods may, from time to time, remove Digital Goods
from the Services without notice.
Full text
Microsoft StorageMicrosoft Storage13k_MicrosoftStorage
Summary
* k. Microsoft Storage.
* i. OneDrive Storage Allocation. If you have more content stored in your
OneDrive than is provided to you under the terms of your free or paid
subscription service for Microsoft storage and you do not respond to notice
from Microsoft to fix your account by removing excess content or moving to
a new subscription plan with more storage within 30 days of providing you
notice (or any longer period specific in the notice), we reserve the right
to close your account and delete or disable access to Your Content on
OneDrive. Read more about storage quotas here
(https://prod.support.services.microsoft.com/office/how-does-microsoft-storage-work-2a261b34-421c-4a47-9901-74ef5bd0c426).
* ii. OneDrive Service Performance. Depending on factors such as your
equipment, Internet connection and Microsoft’s efforts to maintain the
performance and integrity of its service, you may occasionally experience
delays in uploading or syncing content on OneDrive.
* iii. OneDrive Notice of Expiration. We will give you at least one months’
notice before closing your OneDrive account for inactivity under section
4.a.ii. If you are a paid subscriber, we won’t close your account for
inactivity during any period where you have paid for your OneDrive usage.
* iv. Changes to Services. We will notify you at least 30 days in advance if
any change to free or paid Microsoft storage services will cause you to
lose access to Your Content on OneDrive.
* v. Paid Subscriptions. If we reduce your Microsoft storage limits or cancel
the OneDrive service, you may cancel your paid subscription and we will
provide you with a pro-rated refund for such subscription. We will provide
you at least 30-days’ notice of any such change and you must cancel within
the period set forth in the notice.
* vi. Outlook.com Storage Allocation. If you exceed your Outlook.com mailbox
storage quota or your Microsoft storage quota that is provided to you under
a free or paid subscription, you will be unable to send or receive messages
until you remove excess content or move to a new subscription with
sufficient storage. If you fail to remove excess content or obtain
sufficient additional storage after receiving notice from Microsoft, we
reserve the right to delete or disable access to Your Content. Read more
about storage quotas here
(https://prod.support.services.microsoft.com/office/how-does-microsoft-storage-work-2a261b34-421c-4a47-9901-74ef5bd0c426).
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Microsoft RewardsMicrosoft Rewards13l_MicrosoftRewards
Summary
* l. Microsoft Rewards.
* i. General Information. Microsoft Rewards (the "Rewards Program") is free
to join, and it enables you to earn points ("Points") for certain
activities and for personal use of certain Microsoft products and services.
If you have a Microsoft account and are located in a participating Region
(defined below), you have been automatically enrolled in the Rewards
Programme and can begin earning Points immediately. You can cancel your
participation in the Rewards Programme at any time by following the
instructions below.
* ii. You can redeem your Points in a variety of ways ("Redemption Options"),
including for certain products and services listed on the Redemption Page
at https://aka.ms/redeemrewards ("Rewards"). To be eligible to redeem your
Points for any Redemption Option, you must first activate your Rewards
Programme account ("Rewards Account") on the Rewards Dashboard at
https://rewards.microsoft.com/ or on certain other Microsoft sites and
pages. There is no cost to activate your Rewards Account.
* iii. Certain restrictions and limitations apply to earning, redeeming and
other uses of Points in the Rewards Program. For more information see the
Rewards section at https://support.microsoft.com ("FAQ").
* iv. Requirements. You need a valid Microsoft account and you must reside in
one of the geographic areas listed in the FAQ ("Regions") to activate your
Rewards Account and to earn, redeem or otherwise use Points. You may open
and use only one Rewards Account, even if you have multiple email
addresses. Each household is limited to six Rewards Accounts. The Rewards
Programme is solely for your personal and non-commercial use. Use of a
virtual private network (VPN) or other technology or service that can be
used to mask or obfuscate your geographic location may result in
cancellation of your Rewards Account and forfeiture of your accrued Points.
* v. Earning Points. You may be presented with opportunities to earn Points
for certain qualifying activities ("Offers"), such as Searches,
Acquisitions, use of certain Microsoft products and services and other
opportunities from Microsoft. You must have an active Rewards Account to
take advantage of such Offers. Eligible Offers may vary by Region and may
only be available for a certain time or subject to other limitations. You
must comply with all terms and conditions of a particular Offer to earn
Points awarded with that Offer. You may be presented with Offers directly
on the Rewards Dashboard or when you use certain Microsoft products and
services.
* vi. For purposes of the Rewards Program, a "Search" is the act of an
individual user manually entering text for the good faith purpose of
obtaining Bing search results for such user’s own research purposes and
does not include any query entered by a bot, macro or other automated or
fraudulent means of any kind; and an "Acquisition" is the process of
purchasing goods or downloading and acquiring a licence for digital content
directly from Microsoft, whether free or paid. Points are not offered for
every Acquisition from Microsoft, and certain restrictions may apply.
* vii. Restrictions & Limitations on Points. Points are awarded by Microsoft
to individual Rewards Accounts and cannot be transferred to any other
person or entity. Notwithstanding the foregoing, Microsoft may from time to
time in its sole discretion permit you (i) to share your Points within your
household (limits may apply), (ii) to contribute your Points to support a
non-profit organisation listed on the Redemption Page, or (iii) depending
on your Region and subject to other terms and conditions, to redeem all or
some of your Points for points in certain other rewards or loyalty
programs, including programs operated by Microsoft or authorised third
parties. Points are and remain at all times the property of Microsoft, and
do not constitute your personal property; they have no cash value, and you
may not obtain any cash or money in exchange for them. Points are awarded
to you on a promotional basis only. You cannot purchase Points. Microsoft
may limit the quantity of Points or Rewards that can be earned or redeemed
per person, per household or over a set period (e.g. a day) provided that
you are not disadvantaged in breach of good faith; please refer to the FAQ
for currently applicable limitations. Unless an Offer or Redemption Option
explicitly states otherwise, Points earned in the Programme are not valid
in, and may not be used in combination with, any other programme offered by
Microsoft or third parties. Unredeemed Points associated with your Rewards
Account expire if you do not earn or redeem any Points in your Rewards
Account for 18 consecutive months.
* viii. Redemptions Redemption Options will be made available to you on the
Redemption Page and on certain other Microsoft sites and pages. You must
earn and have available in your Rewards Account all of the Points required
for a Redemption Option before you can redeem your Points for that
Redemption Option. There may be a limited number of a particular Reward
available, and those Rewards will be delivered on a first-come,
first-served basis. You may be required to provide additional information,
like your mailing address and a telephone number (other than a VOIP or
toll-free number), and you may also be asked to enter a fraud-prevention
code or sign additional legal documents to redeem Points for certain
Redemption Options. Once you redeem your Points, you cannot cancel or
return the Redemption Option for a refund of Points except in the case of
defective products or as required by applicable law. If you select a
Redemption Option that is out of stock or unavailable for other reasons, we
may substitute a Redemption Option of comparable value or refund your
points at our sole discretion.
* ix. Microsoft may update or discontinue offering specific Redemption
Options at any time for any reason. Some Redemption Options may have age or
Region eligibility requirements, or other terms or conditions on their
redemption or use. Any such requirements or conditions will be included in
the relevant redemption offer. You are responsible for all taxes and any
other costs of accepting and using the Redemption Option. Rewards will be
emailed to the email address associated with your Microsoft account, so
keep your email address up to date. Rewards that are undeliverable will not
be reissued and are therefore forfeited. Rewards may not be resold. You may
redeem no more than 550,000 Points per calendar year in the Rewards
Programme.
* x. Cancelling Your Rewards Account. If you no longer wish to participate in
the Rewards Programme, follow the instructions on the opt out page
(https://account.microsoft.com/rewards/optout?confirm=false) to cancel your
Rewards Account. If you cancel your Rewards Account, you will immediately
forfeit all of your earned Points and will lose your ability to earn new
Points in the future. To begin earning Points again, you must open a new
Rewards Account (but Microsoft will not reinstate any previously forfeited
Points). Your Rewards Account may be cancelled (and your Points forfeited)
if you do not log in to your Microsoft account for 18 consecutive months.
* xi. Programme Changes or Discontinuation. Microsoft reserves the right to
change, modify, discontinue or cancel the Rewards Programme or any part
thereof at any time, in its sole discretion, and without prior notice.
However, if the Rewards Programme is cancelled or discontinued, we will
make reasonable efforts to notify you by email and on the Rewards Dashboard
and to provide you with at least 90 days to redeem your accrued Points,
unless we determine that such cancellation must take effect immediately for
legal or security reasons.
* xii. Other Terms. Microsoft reserves the right to immediately cancel your
Rewards Account, disqualify you from future participation in the Rewards
Programme, forfeit all of your earned Points and cancel or suspend any
Redemption Option you have obtained through the Rewards Programme if
Microsoft believes you have tampered with, abused or defrauded any aspect
of the Rewards Programme or breached these terms. Microsoft further
reserves the right to cancel or suspend any Redemption Option you have
obtained or attempted to obtain through the Rewards Programme if Microsoft
determines you are ineligible to receive that Redemption Option for legal
reasons (such as export laws). While Microsoft makes every effort to ensure
accuracy, errors occasionally occur. Microsoft therefore reserves the right
to correct such errors at any time, even if it affects current Offers or
your pending, earned or redeemed Points or Rewards. In the event of any
inconsistency or discrepancy between these Rewards Programme terms or other
statements contained in any related materials or advertising, these terms
prevail, govern and control.
Full text
AzureAzure13m_Azure
Summary
* m. Azure. Your use of the Azure service is governed by the terms and
conditions of the separate agreement under which you obtained the services,
as detailed on the Microsoft Azure Legal Information page at
https://aka.ms/AA7z67v.
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Microsoft SoundscapeMicrosoft Soundscape13n_MicrosoftSoundscape
Summary
* n. Microsoft Soundscape. You acknowledge that Microsoft Soundscape (1) is not
designed, intended or made available as a medical device and (2) is not
designed or intended to be a substitute for professional medical advice,
diagnosis, treatment or judgment and should not be used to replace or as a
substitute for professional medical advice, diagnosis, treatment or judgment.
Full text
Power PlatformPower Platform13o_PowerPlatform
Summary
* o. Power Platform. Your use of the Power Platform service is governed by the
terms and conditions of the separate agreement under which you obtained the
services, as detailed on the Power Platform Legal Information page at
Microsoft Power Platform
(https://powerplatform.microsoft.com/en-us/business-applications/legal/).
Full text
Dynamics 365Dynamics 36513p_Dynamics365
Summary
* p. Dynamics 365. Your use of the Dynamics 365 service is governed by the
terms and conditions of the separate agreement under which you obtained the
services, as detailed on the Dynamics 365 Legal Information page at Microsoft
Dynamics 365 (https://dynamics.microsoft.com/business-applications/legal/).
Full text
AI ServicesAI Services13q_AIServices
Summary
* q. AI Services. "AI services" are services that are labelled or described by
Microsoft as including, using, powered by, or being an Artificial
Intelligence ("AI") system.
* i. Reverse Engineering. You may not use the AI services to discover any
underlying components of the models, algorithms and systems. For example,
you may not try to determine and remove the weights of models.
* ii. Extracting Data. Unless explicitly permitted, you may not use web
scraping, web harvesting or web data extraction methods to extract data
from the AI services.
* iii. Limits on use of data from the AI Services. You may not use the AI
services, or data from the AI services, to create, train or improve
(directly or indirectly) any other AI service.
* iv. Use of Your Content. As part of providing the AI services, Microsoft
will process and store your inputs to the service as well as output from
the service, for purposes of monitoring for and preventing abusive or
harmful uses or outputs of the service.
* v. Third party claims. You are solely responsible for responding to any
third-party claims regarding Your use of the AI services in compliance with
applicable laws (including, but not limited to, copyright infringement or
other claims relating to content output during Your use of the AI
services).
Full text
MiscellaneousMiscellaneous14_15_16_17_miscellaneous
Summary
14. Miscellaneous. This section, and sections 1, 9 (for amounts incurred before
the end of these Terms), 10, 11, 12, 16 and those that by their terms apply
after it ends will survive any termination or cancellation of these Terms. We
may assign, transfer or otherwise dispose of our rights and obligations under
these Terms, in whole or in part, so long as such assignment, transfer or
disposal isn’t to your detriment, at any time without notice. You may not
assign, transfer or otherwise dispose of these Terms or any rights to use the
Services. If you live in Germany, you are not prevented from assigning any
monetary claim against Microsoft. This is the entire agreement between you and
Microsoft for your use of the Services. It supersedes any prior agreements
between you and Microsoft regarding your use of the Services. All parts of these
Terms apply to the maximum extent permitted by relevant law. If a court or
arbitrator holds that we can't enforce a part of these Terms as written, those
terms shall be deemed replaced with similar terms to the extent enforceable
under the relevant law, but the rest of these Terms won't change. These Terms
are solely for your and our benefit. It isn't for the benefit of any other
person, except for Microsoft’s successors and assigns. Section headings are for
reference only.
15. Waiver of end-user consumer protection provisions. If you are a
microenterprise, small enterprise or a not-for-profit organisation, you agree to
waive any and all entitlements that you would otherwise have under the European
Electronic Communications Code (Directive 2018/1972) Article 102 paragraphs 1, 3
and 5, Article 105 paragraph 1 and Article 107 paragraphs 1 and 3.
16. Export Laws. You must comply with all domestic and international export laws
and regulations that apply to the software and/or Services, which include
restrictions on destinations, end users and end use. For further information on
geographic and export restrictions, visit https://www.microsoft.com/exporting.
17. Reservation of Rights and Feedback. Except as expressly provided under these
Terms, Microsoft does not grant you a licence or any other rights of any type
under any patents, know-how, copyrights, trade secrets, trademarks or other
intellectual property owned or controlled by Microsoft or any related entity,
including but not limited to any name, trade dress, logo or equivalents. If you
give to Microsoft any idea, proposal, suggestion or feedback, including without
limitation ideas for new products, technologies, promotions, product names,
product feedback and product improvements ("Feedback"), you give to Microsoft,
without charge, royalties or other obligation to you, the right to make, have
made, create derivative works, use, share and commercialise your Feedback in any
way and for any purpose. You will not give Feedback that is subject to a licence
that requires Microsoft to license its software, technologies or documentation
to any third party because Microsoft includes your Feedback in them.
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NOTICESNOTICESNOTICES
Summary
Notices and procedure for making claims of intellectual property infringement.
Microsoft respects the intellectual property rights of third parties. If you
have claims of intellectual property infringement, including claims of copyright
infringement, we recommend that you send such notice to Microsoft's designated
agent. For details and contact information, see Notice and Procedure for Making
Claims of Copyright Infringement
(https://www.microsoft.com/legal/intellectualproperty/infringement), which
procedures form part of these Terms.
Microsoft uses the processes set out in Title 17, United States Code, Section
512, and, where applicable, Chapter III of Regulation (EU) 2022/2065, to respond
to notices of copyright infringement. In appropriate circumstances, Microsoft
may also disable or terminate accounts of users of Microsoft services who may be
repeat infringers. Furthermore, in appropriate circumstances, Microsoft may
suspend processing notices by individuals or entities that frequently submit
unfounded notices. A further explanation of the applicable procedures for a
given Service, including possible redress for decisions taken by Microsoft as
part of these procedures, may be found at Notices of Infringement
(https://www.microsoft.com/legal/intellectualproperty/infringement).
Notices and procedures regarding intellectual property concerns in advertising.
Please review our Intellectual Property Guidelines
(https://go.microsoft.com/fwlink/?LinkId=243207) regarding intellectual property
concerns on our advertising network.
Copyright and trademark notices. The Services are copyright © Microsoft
Corporation and/or its suppliers, One Microsoft Way, Redmond, WA 98052, USA. All
rights reserved. The Terms incorporate Microsoft Trademark & Brand Guidelines
(https://www.microsoft.com/en-us/legal/intellectualproperty/trademarks/usage/general.aspx)
(as amended from time to time). Microsoft and the names, logos and icons of all
Microsoft products, software and services may be either unregistered or
registered trademarks of the Microsoft group of companies in the United States
and/or other countries. The following is a non-exhaustive list of Microsoft’s
trademarks at
https://www.microsoft.com/en-us/legal/intellectualproperty/trademarks/EN-US.aspx.
The names of actual companies and products may be the trademarks of their
respective owners. Any rights not expressly granted in these Terms are reserved.
Certain software used in certain Microsoft website servers is based in part on
the work of the Independent JPEG Group. Copyright © 1991-1996 Thomas G. Lane.
All rights reserved. "gnuplot" software used in certain Microsoft website
servers is copyright © 1986‑1993 Thomas Williams, Colin Kelley. All rights
reserved.
Medical notice. Microsoft does not provide medical or any other health care
advice, diagnosis or treatment. Always seek the advice of your doctor or other
qualified health care provider with any questions you may have regarding a
medical condition, diet, fitness or wellness programme. Never disregard
professional medical advice or delay in seeking it because of information that
you accessed on or through the Services.
Stock quotes and index data (including index values). Financial information
provided through the Services is for your personal, non-commercial use only. You
may not use any of the finance data or marks of any third-party licensor in
connection with the issuance, creation, sponsorship, trading, marketing or
promotion of any financial instruments or investment products (for example,
derivatives, structured products, investment funds, exchange-traded funds,
investment portfolios, etc., where the price, return and/or performance of the
instrument or investment product is based on, related to, or intended to track
any of the finance data) without a separate written agreement with the
third-party licensor.
Financial notice. Microsoft isn't a broker/dealer or registered investment
adviser under United States federal securities law or securities laws of other
jurisdictions and doesn't advise individuals as to the advisability of investing
in, purchasing or selling securities or other financial products or services.
Nothing contained in the Services is an offer or solicitation to buy or sell any
security. Neither Microsoft nor its licensors of stock quotes or index data
endorse or recommend any particular financial products or services. Nothing in
the Services is intended to be professional advice, including without
limitation, investment or tax advice.
Notice about the H.264/AVC and VC-1 Video Standards. The software may include
H.264/AVC and/or VC-1 codec technology that is licensed by MPEG LA, L.L.C. This
technology is a format for data compression of video information. MPEG LA,
L.L.C. requires this notice:
THIS PRODUCT IS LICENSED UNDER THE H.264/AVC AND THE VC-1 PATENT PORTFOLIO
LICENCES FOR THE PERSONAL AND NON-COMMERCIAL USE OF A CONSUMER TO (A) ENCODE
VIDEO IN COMPLIANCE WITH THE STANDARDS (“VIDEO STANDARDS”) AND/OR (B) DECODE
H.264/AVC AND VC-1 VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED IN A PERSONAL
AND NON-COMMERCIAL ACTIVITY AND/OR WAS OBTAINED FROM A VIDEO PROVIDER LICENSED
TO PROVIDE SUCH VIDEO. NO LICENCE IS GRANTED OR SHALL BE IMPLIED FOR ANY OTHER
USE. ADDITIONAL INFORMATION MAY BE OBTAINED FROM MPEG LA, L.L.C. SEE THE MPEG LA
WEBSITE (https://www.mpegla.com).
For clarification purposes only, this notice does not limit or inhibit the use
of the software provided under these Terms for normal business uses that are
personal to that business which do not include (i) redistribution of the
software to third parties or (ii) creation of material with the VIDEO STANDARDS
compliant technologies for distribution to third parties.
Notice about the H.265/HEVC Video Standard. The software may include H.265/HEVC
coding technology. Access Advance LLC requires this notice:
IF INCLUDED, THE H.265/HEVC TECHNOLOGY IN THIS SOFTWARE IS COVERED BY ONE OR
MORE CLAIMS OF THE HEVC PATENTS LISTED AT: PATENTLIST.ACCESSADVANCE.COM.
DEPENDING ON HOW YOU OBTAINED THE SOFTWARE, THIS PRODUCT MAY BE LICENSED UNDER
THE HEVC ADVANCE PATENT PORTFOLIO.
If this software is installed on a Microsoft device, additional licensing
information can be found at: aka.ms/HEVCVirtualPatentMarking.
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STANDARD APPLICATION LICENCE TERMSSTANDARD APPLICATION LICENCE
TERMSSTANDARDAPPLICATIONLICENSETERMS
Summary
STANDARD APPLICATION LICENCE TERMS
FOR APPLICATIONS OFFERED IN THE EUROPEAN ECONOMIC AREA
MICROSOFT STORE, MICROSOFT STORE ON WINDOWS AND MICROSOFT STORE ON XBOX
These licence terms are an agreement between you and the application publisher.
Please read them. They apply to the software applications you download from the
Microsoft Store, the Microsoft Store on Windows or the Microsoft Store on Xbox
(each of which is referred to in these licence terms as the "Store"), including
any updates or supplements for the application, unless the application comes
with separate terms, in which case those terms apply.
IF YOU DO NOT ACCEPT THESE TERMS, YOU HAVE NO RIGHT TO AND MUST NOT DOWNLOAD OR
USE THE APPLICATION.
The application publisher means the entity licensing the application to you, as
identified in the Store.
If you comply with these licence terms, you have the rights below.
* 1. INSTALLATION AND USE RIGHTS. You may install and use the application on
Windows devices or Xbox consoles as described in Microsoft's Usage Rules
(https://go.microsoft.com/fwlink/p/?LinkId=723143). Microsoft reserves the
right to modify Microsoft's Usage Rules
(https://go.microsoft.com/fwlink/p/?LinkId=723143) at any time.
* 2. INTERNET-BASED SERVICES.
* a. Consent for Internet-based or wireless services. If the application
connects to computer systems over the Internet, which may include via a
wireless network, using the application operates as your consent to the
transmission of standard device information (including but not limited to
technical information about your device, system and application software
and peripherals) for Internet-based or wireless services. If other terms
are presented in connection with your use of the services accessed using
the application, those terms also apply.
* b. Misuse of Internet-based services. You may not use any Internet-based
service in any way that you intentionally harm it or impair anyone else’s
use of it or the wireless network. You may not use the service to try to
gain unauthorised access to any service, data, account or network by any
means.
* 3. SCOPE OF LICENCE. The application is licensed, not sold. This agreement
only gives you some rights to use the application. If Microsoft disables the
ability to use the applications on your devices pursuant to your agreement
with Microsoft, any associated licence rights will terminate. The application
publisher reserves all other rights. Unless applicable law gives you more
rights despite this limitation, you may use the application only as expressly
permitted in this agreement. In doing so, you must comply with any technical
limitations in the application that only allow you to use it in certain ways.
You may not:
* a. Work around any technical limitations in the application.
* b. Reverse engineer, decompile or disassemble the application, except and
only to the extent that it is expressly permitted by applicable copyright
law provisions for computer programs.
* c. Make more copies of the application than specified in this agreement or
allowed by applicable law, despite this limitation.
* d. Publish or otherwise make the application available for others to copy.
* e. Rent, lease or lend the application.
* f. Transfer the application or this agreement to any third party.
* 4. DOCUMENTATION. If documentation is provided with the application, you may
copy and use the documentation for personal reference purposes.
* 5. TECHNOLOGY AND EXPORT RESTRICTIONS. The application may be subject to
United States or international technology control or export laws and
regulations. You must comply with all domestic and international export laws
and regulations that apply to the technology used or supported by the
application. These laws include restrictions on destinations, end users and
end use. For information on Microsoft branded products, go to the Microsoft
exporting website (https://go.microsoft.com/fwlink/?linkid=868967).
* 6. SUPPORT SERVICES. Contact the application publisher to determine if any
support services are available. Microsoft, your hardware manufacturer and
your wireless carrier (unless one of them is the application publisher) are
not responsible for providing support services for the application.
* 7. ENTIRE AGREEMENT. This agreement, any applicable privacy policy, any
additional terms that accompany the application and the terms for supplements
and updates are the entire licence agreement between you and application
publisher for the application.
* 8. APPLICABLE LAW.
* a. United States and Canada. If you acquired the application in the United
States or Canada, the laws of the state or province where you live (or, if
a business, where your principal place of business is located) govern the
interpretation of these terms, claims for breach of them and all other
claims (including consumer protection, unfair competition and tort claims),
regardless of conflict of laws principles.
* b. Outside the United States and Canada. If you acquired the application in
any other country, the laws of that country apply.
* 9. LEGAL EFFECT. This agreement describes certain legal rights. You may have
other rights under the laws of your state or country. This agreement doesn’t
change your rights under the laws of your state or country if the laws of
your state or country don’t permit it to do so.
* 10. DISCLAIMER OF WARRANTY. The application is licensed “as-is”, “with all
faults” and “as available". The application publisher, on behalf of itself,
Microsoft (if Microsoft isn’t the application publisher), wireless carriers
over whose network the application is provided, and each of our respective
affiliates, vendors, agents and suppliers (“Covered Parties”), give no
additional contractual warranties, guarantees or conditions in relation to
the application. You have all mandatory warranties foreseen by law, but we
grant no other warranties. To the extent permitted under local laws, Covered
Parties exclude any implied mandatory warranties, including those of
merchantability, fitness for a particular purpose, safety, comfort and
non-infringement.
* 11. LIMITATION ON REMEDIES AND DAMAGES.
* a. The application publisher shall not be liable for any user content or
other third-party material, including links to third-party websites, and
activities provided by users. Such content and activities are neither
attributable to the application publisher nor do they represent the
application publisher’s opinion.
* b. The application publisher shall only be liable if material obligations
of these licence terms have been violated.
* c. The application publisher, its vicarious agents and/or its legal
representatives shall not be liable for any unforeseeable damage and/or
financial loss with respect to any indirect damage, including loss of
profit, unless the application publisher, its vicarious agents and/or its
legal representatives have at least acted with gross negligence or willful
misconduct.
* d. Any statutory no-fault liability of the application publisher,
including, without limitation, liability under the product liability act
and statutory liability for breach of warranty, shall remain unaffected by
the limitation of liability. The same shall apply to liability of the
application publisher, its vicarious agents and/or its legal representative
in the event of fraud or their negligence resulting in personal injury or
death.
* e. No other contractual and legal claims besides those covered in
subsections (a) to (e) of this section 11 may result from these application
licence terms and/or the use of the application or services made available
through the application.
Full text
Covered ServicesCovered Servicesserviceslist
Summary
The following products, apps and services are covered by the Microsoft Services
Agreement, but may not be available in your market.
* Account.microsoft.com
* Apps and services included with Microsoft 365 Basic
* Apps and services included with Microsoft 365 consumer subscriptions
* Apps and services included with Microsoft 365 Family
* Apps and services included with Microsoft 365 Personal
* Ask Cortana
* Bing Apps
* Bing Conversational Experiences
* Bing Dictionary
* Bing Image and News (iOS)
* Bing Image Creator
* Bing Maps
* Bing Pages
* Bing Rebates
* Bing Search APIs/SDKs
* Bing Search app
* Bing Translator
* Bing Webmaster
* Bing.com
* Bingplaces.com
* Clipchamp
* Collections
* Cortana skills by Microsoft
* Cortana
* Default Homepage and New Tab Page on Microsoft Edge
* Dev Center App
* Device Health App
* Dictate
* education.minecraft.net
* Face Swap
* Feedback Intake Tool for Azure Maps (aka “Azure Maps Feedback”)
* Forms.microsoft.com
* forzamotorsport.net
* Groove Music Pass
* Groove
* GroupMe
* LineBack
* Link to Windows
* Maps App
* Microsoft 365 Business Standard, Microsoft 365 Business Basic and Microsoft
365 Apps*
* *Until a commercial domain is established for use of these services, at
which time separate Microsoft commercial terms will govern instead.
* Microsoft 365 Consumer
* Microsoft 365 Family
* Microsoft 365 for the web
* Microsoft 365 optional connected experiences
* Microsoft 365 Personal
* Microsoft Academic
* Microsoft account
* Microsoft Add-Ins for Skype
* Microsoft Bots
* Microsoft Collections
* Microsoft Defender for individuals
* Microsoft Educator Community
* Microsoft Family
* Microsoft Films & TV
* Microsoft Health
* Microsoft Launcher
* Microsoft Loop
* Microsoft Maths Solver
* Microsoft Pay
* Microsoft Pix
* Microsoft Research Interactive Science
* Microsoft Research Open Data
* Microsoft Rewards
* Microsoft Search in Bing
* Microsoft Soundscape
* Microsoft Start
* Microsoft Support and Recovery Assistant for Office 365
* Microsoft Sway
* Microsoft Teams
* Microsoft Translator
* Microsoft Wallpaper
* MileIQ
* Minecraft games
* Minecraft Realms Plus and Minecraft Realms
* Mixer
* MSN Dial Up
* MSN Explorer
* MSN Food & Drink
* MSN Health & Fitness
* MSN Money
* MSN News
* MSN Premium
* MSN Sports
* MSN Travel
* MSN Weather
* MSN.com
* Next Lock Screen
* Office Store
* OneDrive.com
* OneDrive
* OneNote.com
* Outlook.com
* Paint 3D
* Phone Link
* Presentation Translator
* rise4fun
* Seeing AI
* Send
* Skype in the Classroom
* Skype Manager
* Skype.com
* Skype
* Smart Search
* SMS Organiser App
* Snip Insights
* Spreadsheet Keyboard
* Store
* Sway.com
* The free version of Microsoft 365
* to-do.microsoft.com
* Translator for Microsoft Edge
* Translator Live
* UrWeather
* ux.microsoft.com
* Video Breakdown
* Visio Online
* Web Translator
* whiteboard.office.com
* Windows games, apps and websites published by Microsoft
* Windows Live Mail
* Windows Live Writer
* Windows Movie Maker
* Windows Photo Gallery
* Windows Store
* Xbox Cloud Gaming
* Xbox Game Pass
* Xbox Game Studios games, apps and websites
* Xbox Live Gold
* Xbox Live
* Xbox Music
* Xbox Store
Full text
Affiliate Contracting Entities (For Paid Services Under Section 10(b))Affiliate
Contracting EntitiesAffiliateContractingEntities
Summary
There are no affiliate contracting entities at this time. Microsoft Ireland
Operations Limited is your contracting entity.
Full text
30 July 20230
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STANDARD APPLICATION LICENCE TERMS
Covered Services
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