www.gorgias.com Open in urlscan Pro
35.152.119.144  Public Scan

Submitted URL: https://getgorgias-support.com/
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Text Content

Product tour

Products


Gorgias Helpdesk
All-in-one support inbox to respond to shoppers

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Instant resolutions for happier customers and a happier team


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Elevate your website conversion rate with powerful onsite campaigns

Ecommerce platforms


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Gorgias Automate

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Integrations


Omnichannel
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Artificial Intelligence
Lightspeed AI features to get more done in a fraction of the time

Statistics
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Klaviyo

Loop Returns

Recharge

Yotpo

App Store
Explore 100+ App Integrations


SEE GORGIAS IN ACTION

Take the Tour ↗︎
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AUTOMATE YOUR WORK
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Grow your business in 2025 with Conversational AI | Live event on Jan 16, 2025
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Grow your business in 2025 with Conversational AI | Live event on Jan 16, 2025
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Register today ↗



ECOMMERCE CUSTOMER EXPERIENCE PLATFORM


GROW WITH AI-POWERED CX


TO GROW YOUR BRAND, YOU NEED TO OFFER EXPERIENCES THAT BUILD LOYALTY. MEET THE
AUTOMATED CX PLATFORM THAT DELIGHTS CUSTOMERS, EMPOWERS YOUR TEAM, AND DRIVES
YOUR BUSINESS FORWARD.

Start free trialBook a demo
Get Started

Trusted by 15,000 brands on their journey from first order to hundreds of
millions in sales globally



MAKE IT A GORGIAS EXPERIENCE

Buying online should feel as personal and effortless as visiting your favorite
store.

Growth depends on creating personalized, accurate, and fast customer
conversations.

Gorgias gives your brand the tools to create amazing customer experiences that
grow your online stores.

Here's how...


EVERY CONVERSATION IN ONE POWERFUL INBOX

 * Connect your channels and tools to end tab-shuffling
 * Boost efficiency with an organized, automated inbox
 * Easily push updates to Shopify and 100+ other tools
 * Personalize every response with rich customer data

Explore Helpdesk ↗︎



AUTOMATE 60% OF YOUR CUSTOMER SUPPORT. FOCUS ON WHAT HUMANS DO BEST.

 * Reach full resolutions with AI designed for shipping, returns, exchanges,
   subscriptions, and order questions
 * Spend less time on basic, repetitive tickets
 * Focus on VIPs and escalations, lifting your CSAT
 * Teach AI your brand voice and processes for seamless interactions

Explore Automate ↗︎



DRIVE MORE REVENUE WITH A SEAMLESS CUSTOMER SHOPPING EXPERIENCE

 * Lift conversions by 15% with onsite campaigns
 * Offer personalized pre-sales support
 * Reduce bounce rate with unique discounts
 * Enhance interactions with instant live help

Explore Convert ↗




SEE GORGIAS IN ACTION

Learn how Gorgias empowers teams and streamlines CX.




AUTOMATION THAT SAVES YOUR ONLINE STORE TIME AND MONEY

In the past year over 6,000 stores collectively saved:
Time saved
Money Saved
9250000
Hours saved managing support
$323000000
in support costs saved annually


SUPPORTING BRANDS AS UNIQUE AS YOURS

"Nowadays, people expect quick responses and rapid assistance. AI Agent is
perfect to meet these expectations.”

Sindi Melgar

Customer Service Manager

at

Baby Gold

Read more ↗︎


“I already love Gorgias because its email and chat capabilities are ahead of the
competition, so I trust Gorgias to also build the best AI Agent.”

Tosha Moyer

Senior CX Manager

at

Psycho Bunny

Read more ↗︎


“Now, customers can self-serve for 50% of interactions. It's a win-win: Our team
has double the time to focus on tickets that need human attention, and customers
get faster responses.”

Molly Kerrigan

Senior Director of Retention

at

Shinesty

Read more ↗︎


"Nowadays, people expect quick responses and rapid assistance. AI Agent is
perfect to meet these expectations.”

Sindi Melgar

Customer Service Manager

at

Baby Gold

Read more ↗︎


“I already love Gorgias because its email and chat capabilities are ahead of the
competition, so I trust Gorgias to also build the best AI Agent.”

Tosha Moyer

Senior CX Manager

at

Psycho Bunny

Read more ↗︎

 * 
 * 
 * 




CONNECT YOUR ENTIRE ECOMMERCE TECH STACK

Connect 100+ apps to empower your team, share customer data between tools, and
make updates in other apps — all from within Gorgias.
Explore all integrations ↗︎



UNLIKE OTHER AI TOOLS, WE OFFER...

Actions that Resolve, Not Just Respond
Our AI Agent handles tasks like editing orders or shipping info through
integrations like Shopify and Recharge. It ensures requests align with your
policies and confirms with shoppers. Easy to set up and manage.
Empathetic AI, Higher CSAT
Gorgias AI’s human-like tone can be fine-tuned to match your brand. Plus, every
response is AI-reviewed for quality, resulting in higher CSAT scores and faster
resolutions—within just one minute.
Personalized Responses for Key Inquiries
Integrate Gorgias AI with tools like Shopify, Loop Returns, and Recharge to
provide tailored responses for shipping, returns, subscriptions, and order
updates, personalized to each shopper.
Hands-On Onboarding for Immediate Results
Our Customer Success team offers hands-on onboarding to get you up and running
with AI from day one.


IMPROVED CX WITH MAXIMUM ROI

36%
Increase in repeat purchases
52%
Reduction in resolution time
26%
Reduction in tickets-per-order
Real results based on 15,000+ Gorgias customers


GET STARTED AND SEE WHY OVER 15,000 BRANDS TRUST GORGIAS

4.4

683 reviews
4.6

510 reviews
4.1

98 reviews
Start Free TrialBook a demo
Get Started
Start free trialBook a demo


GET STARTED WITH GORGIAS

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Helping independent ecommerce brands provide an outstanding customer service
experience.

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