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Submitted URL: http://service.sap.com/
Effective URL: https://support.sap.com/launchpad/en/misc/smp-retired.html
Submission: On December 27 via api from US — Scanned from DE
Effective URL: https://support.sap.com/launchpad/en/misc/smp-retired.html
Submission: On December 27 via api from US — Scanned from DE
Form analysis 1 forms found in the DOM
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SAP SERVICE MARKETPLACE HAS BEEN RETIRED
We are sorry, but the service.sap.com platform ("SAP Service Marketplace") has
been retired.
All content areas and tools that used to be hosted on it have been migrated to
other websites. To get guidance to the correct resource, please see below listed
alternatives:
NEED TECHNICAL SUPPORT?
Visit the SAP Support Portal
Where Business Applications, Analytics, and Sybase customers find solution and
platform support, including software download, license key requests, incident
management, and SAP Notes database.
SUPPORT FOR OTHER PRODUCTS
* SAP Business One
* SAP Crystal Reports, SAP Crystal Reports viewer, and SAP Crystal Server
* Support for other recent acquisitions
Note: SAP Business All-in-One customers receive support through their SME
Partner. SAP Business ByDesign, SAP Cloud for Customer, and SAP Cloud for Travel
and Expenses customers can reach SAP Support via their application's help
function or sme.sap.com.
CONTACT SAP
For non-technical assistance, contact your SAP Local Support Center
by phone, e-mail or chat.
If you have a contractual questions, send an e-mail to the SAP Contract Center.
If you require technical assistance for your SAP software, contact SAP Product
Support through chat, incident or a variety of channels.
MORE RESOURCES FOR YOU
SAP HELP PORTAL
This portal, home of the SAP online product documentation library, has amassed a
huge wealth of information over time and is an important resource for customers.
Start exploring
SAP PARTNER PORTAL
The primary online destination for all SAP partners who build, develop, sell,
implement, service and support SAP solutions.
Visit the portal
SAP COMMUNITY
Collaborate on forums, blogs and wikis to solve problems, learn more about SAP
solutions, and invent new ways to get things done.
Connect now
SAP TRAINING
Explore the many ways SAP Education can work for you. Empower your SAP users and
consultants with our suite of SAP training courses, demos, and certification
programs.
Learn more
FIND A MIGRATED APPLICATION
Legacy support applications on the service.sap.com platform have been replaced
by modern alternatives on the new SAP Support Backbone, mainly in the SAP ONE
Support Launchpad. The following table outlines where to find the new tools:
Search:
CategoryNameNew ApplicationIncident management Get an overview about your
incidents
launchpad.support.sap.com/#/incident/dashboard
Report an incident
launchpad.support.sap.com/#/incident/create
Retrieve your incident drafts
launchpad.support.sap.com/#/incident/smp/status/1
Run incident reports (CCoE)
launchpad.support.sap.com/#/incidentquality
Search incidents
launchpad.support.sap.com/#/incident/searchIncident
Keys and requests
Display and request license keys
launchpad.support.sap.com/#/licensekey
Get a USPS unlock key for your SAP BusinessObjects (First Logic) software
apps.support.sap.com/sap/bc/bsp/svt/uspsunlock/choose_system.htm
Get an SAP Software Change Request (SSCR) key
launchpad.support.sap.com/#/sscr
Request and display development namespaces
launchpad.support.sap.com/#/namespaces
Request and show migration keys
launchpad.support.sap.com/#/migration
Landscape management
List, maintain, and delete systems
launchpad.support.sap.com/#/systemdata
Maintain remote connections
launchpad.support.sap.com/#/remoteconnectivity
Search and display service messages
launchpad.support.sap.com/#/servicemessage
Show, request, and delete installations
launchpad.support.sap.com/#/installation/management
Profile
Change your password
accounts.sap.com/
Display your authorization profile and important functions
launchpad.support.sap.com/#/user/authorizations
Display your super-admininstrators, security contacts, and other colleagues with
important roles launchpad.support.sap.com/#/importantcontacts
Maintain your address and contact data. Specify your launchpad preferences.
launchpad.support.sap.com/#/user/profile
Maintain your notifications and subscriptions
launchpad.support.sap.com/#/notification/manage
SAP Notes
Search SAP Notes & KBAs, users, products, systems and more
launchpad.support.sap.com/#/solutions/_/?q=
Show SAP HotNews
launchpad.support.sap.com/#/hotnews
Show SAP Legal Change Notes
launchpad.support.sap.com/#/lcnotes
Show SAP Security Notes
launchpad.support.sap.com/#/securitynotes
Software management
Download SAP software
launchpad.support.sap.com/#/softwarecenter
Product Availability Matrix
apps.support.sap.com/sap/support/pam
Show the contents of your SAP software download basket
launchpad.support.sap.com/#/downloadbasket
User management
Search, display, and request user IDs. Maintain their profiles, authorizations,
departments and more. Make mass changes based on reports.
launchpad.support.sap.com/#/user/management
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