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Text Content

 * About MDPC
   * Why Work With MDPC?
   * Meet Our Team
 * Offshoring
   * Importance of Offsite Processing
   * How It Works?
 * Our Services
 * Pricing
 * Gallery
 * Contact Us

 * 
 * 

   
 * YOUR TRUSTED PARTNER
   Premium Service. Partnership Quality.
   Contact Us  Read More
   
 * Cost Saving Up to 70%
   Premium Service. Partnership Quality.
   Contact Us  Read More










WHO ARE WE?




Maugle Data Processing Center (MDPC) was established in August, 2015 as a
Business Process Outsourcing (BPO) company that specialises in providing managed
operations and services for clients in the Freight and Customs industry from
Manila, Philippines.

Today we have grown from a team of 3 to over 150, servicing clients from
Australia, New Zealand, USA, Canada and Europe.

At MDPC, we are your premium trusted offsite partner in fulfilling your
operational goals. We do this by offering:

 * Cost Effective,
 * Transparent,
 * Reliable,
 * Confidential,
 * Sustainable outsourcing solutions.

When companies utilise outsourcing to comprehensively service their clients,
they free up domestic resources so they can focus on core business areas that
truly count like client interactions, sales and business growth.

Equipped with vast experience covering all aspects of customs, warehousing,
accounts, transport & freight forwarding integrated with our expertise in
managing our offshore operations, including staff payroll, hiring, engagement,
training and overall operational management.

Partner with MDPC to achieve your business goals faster and gain a competitive
edge!




WELCOME WE’LL BE YOUR TRUSTED OFFSITE PARTNERS




WHY WORK WITH MDPC

While we acknowledge the existing competition in this arena, we wish to
highlight that our organisation is not a run-of-the-mill staffing provider. We
take pride in being a premium outsourcing solution, and the following features
distinguish MDPC from other players…

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IMPORTANCE OF OFFSHORING

Outsourcing business functions can save approximately 70%-80% per person when
factoring in all operational costs associated with having a domestic team
member. These costs may include wages, office space requirements, and
government-related…

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HOW IT WORKS?

From initial consultation to full implementation.



 1. Planting the Seed
 2.  Initial Consultation
 3. Mapping of Procedures / Draft SOP
 4. Finalisation of SOP
 5. Implementing Role
 6. Establish Ongoing Role


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SERVICES PREMIUM SERVICE, PARTNERSHIP QUALITY




IMPORTS FUNCTIONS

 * Email Management – Personal and Group
 * Pre-alert Documents: Vetting, Chasing & eDocing
 * Job Registrations & Updates: Consolidation, Shipment & Brokerage File
 * Organization Set-up: Creating Importer and/ or Supplier Code
 * Telex Release: Chasing and Updating
 * Local Tax Invoice & EDO Chasing
 * Shipment Tracking: Monitoring, Tracking and Updating
 * Vendor Invoices: Accruing Charges and eDocing
 * Pre-alert & Arrival Notice: Processing and Sending
 * Security Filing: US & Canada – ISF & eManifest Filing/ AU: SCA Lodgement
 * Container Monitoring: Availabilities, Last Free Day & Empty Return


EXPORTS FUNCTIONS

 * Email Management – Personal and Group
 * Quotations: Sending Rates to Agents
 * Sailing Schedules Checking
 * Shipment Details/ Documents Chasing to Supplier
 * Pick-up & Delivery: Arrange to Transport Company
 * Job Registrations & Updates: Consolidation & Shipment
 * Booking: Arrange to Shipping Lines/ Co-loader
 * Forwarding Instructions: Sending to Shipping Lines/ Co-loader
 * Draft & Final MBL: Chasing, Vetting, Revising & Approving to Shipping Lines/
   Co-loader
 * Pre-Alert Documents: Preparing and Sending to Agent




TRANSPORT

 * Email Management – Personal and Group
 * Pre-alert Documents: Vetting, Chasing & eDocing
 * Job Registrations & Updates: Consolidation, Shipment & Brokerage File
 * Organization Set-up: Creating Importer and/ or Supplier Code
 * Telex Release: Chasing and Updating
 * Local Tax Invoice & EDO Chasing
 * Shipment Tracking: Monitoring, Tracking and Updating
 * Vendor Invoices: Accruing Charges and eDocing
 * Pre-alert & Arrival Notice: Processing and Sending
 * Security Filing: US & Canada – ISF & eManifest Filing/ AU: SCA Lodgement
 * Container Monitoring: Availabilities, Last Free Day & Empty Return


View All Services



OUR VISION


TO BE VIEWED, RESPECTED, AND APPRECIATED AS AN INTEGRAL, RELIABLE, TRANSPARENT,
EFFICIENT,  AND TRUSTED PARTNER BY ALL OUR CLIENTS. WE NEVER WISH TO BE VIEWED
AS JUST ANOTHER 3RD PARTY SERVICE PROVIDER THAT IS EASILY REPLACED.




OUR MISSION


TO MOULD FORMIDABLE PARTNERSHIPS WITH OUR CLIENTS BY DOING THINGS RIGHT THE
FIRST TIME, ALWAYS EVOLVING TO THE RIGHT DIRECTION WHERE OUR PRODUCTS SELL
ITSELF WITH PROVEN HARD WORK, DEDICATION, ACCURACY, TRANSPARENCY,
ACCOUNTABILITY, AND THE WILLINGNESS TO ALWAYS ADAPT AND ACCEPT NEW CHALLENGES
OUR CLIENTS MAY AFFORD US.








OUR CORE VALUES FIND REASONS TO CHOOSE US AS YOUR OFFSITE PARTNER




OPERATIONAL EXCELLENCE

 * We put emphasis on making sure that we deliver the tasks accurately, promptly
   and in the most efficient and effective manner.
 * We are dedicated to continuous improvement and consider every opportunity as
   a growth and learning experience.
 * We make sure that our processes can adapt to the ever-changing business
   environment of our clients.


EMPLOYEE FOCUSED

 * We take great care of our employees as they are a part of the MDPC family and
   the single most important asset that we have.
 * We make sure that there is a realistic balance between work and life.
 * We value their contribution, seek their suggestions, and are included in our
   decision making.
 * We ensure that they are provided with the knowledge they need to effectively
   perform their job and are equipped with cross training abilities and the
   ability to train newly recruited staff.
 * Employees are rewarded frequently for their efforts and as they progress
   within MDPC including promotions wherever possible within their teams.


ACCOUNTABILITY

 * We work with the mindset that we are accountable for our actions.
 * We take responsibility for our mistakes, and make sure that corrective
   actions are put in place to ensure that errors are minimized, if not
   eliminated, by training, updating notes and standard operating procedures.


TRUSTED PARTNER

 * We treat confidentiality with utmost importance.
 * We strictly protect confidential information and keep all confidentiality
   agreements protected for sustainable business partnerships that do not lead
   to serious legal breach.
 * We are not just a third-party service provider.  We are a partner. We partner
   with our clients in fulfilling their operational strategic goals. Doing so
   propels their business and gives them a competitive edge against their
   competition.


TEAMWORK

 * We collaborate with all clients and their employees.
 * We build strong relationships with the people that we work with.
 * We embrace all client visits and ensure that clients feel at home.
 * We celebrate success together. We participate in activities that express
   physical, social, mental, and spiritual awareness.






HOW IT WORKS? FROM INITIAL INTRODUCTION TO FULL IMPLEMENTATION PROCESS



1. PLANTING THE SEED

The initial contact with the potential client and future partner. This involves
demonstrating the benefits of outsourcing and, in particular, outsourcing with
MDPC. This also includes follow up communications.

2. INITIAL CONSULTATION

Client has agreed that outsourcing will be beneficial to their business. Serious
discussions between the client and MDPC to target areas of potential
outsourcing.

3. MAPPING OF PROCEDURES / DRAFT SOP

MDPC will be involved with assisting the client to prepare the draft SOP. It is
then reviewed by MDPC management and sent back to client for final amendment.
Trained staff is prepared for the upcoming role.

4. FINALISATION OF SOP

Final SOP has been received and intended start date established. Role is ready
to start.

5. IMPLEMENTING ROLE

MDPC will commence with the new role. Heavily managed and guided by the
management team. This process will also involve tweaking the SOP as new
information is received.

6. ESTABLISH ONGOING ROLE

This stage will represent the complete implementation of the new role. Your
offsite staff member will be 100% independent from MDPC management’s oversight.




CONTACT US TO GET SETUP AND START THE FREE 30-DAY TRIAL NOW!

Contact Us



WHY WORK WITH MDPC?


 * 1. We Offer 30-Day Free Trial
 * 2. We Provide Professional Expertise
 * 3. We Have Proven Track Record
 * 4. We Value Partnership
 * 5. We Have Business Contingency Plan
 * 6. We Are Professional & Fun


OUR LOCATION


180 Soldiers Point Road, Salamander Bay,
NSW 2317, Australia
P: +63 966 204 9430
E: inquiries@mdpcoffsite.com.au





CONTACT US NOW!



We’ll be your TRUSTED OFFSITE PARTNERS and help you save dramatically on your
future domestic staff & overhead costs.

Email Us
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