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(855) 889-5776
 * LOCATE A JPRO SALES PARTNER
 * CAREERS
 * SHOP

0 Items
 * SOLUTIONS
   * JPRO In-Shop Diagnostics
   * NextStep Repair Information
   * TripVision Remote Diagnostics
   * Adapters & Cables
   * Technician as a Service
   * Diagnostic Tool Management
   * Vehicle Data Solutions
   * OE Software
 * SUPPORT
   * Product Support
   * JPRO Support Ticket
   * JPRO Software Update
   * Adapter Drivers
   * Frequenty Asked Questions
 * RESOURCES
   * JPRO Resource Portal
   * Videos
   * Product Literature
   * Training Webinars
   * JPRO Certification
   * Education Program
   * News & Insights
   * Press
 * ABOUT
   * Company
   * Careers
   * Events
 * CONTACT


Select Page
 * SOLUTIONS
   * JPRO In-Shop Diagnostics
   * NextStep Repair Information
   * TripVision Remote Diagnostics
   * Adapters & Cables
   * Technician as a Service
   * Diagnostic Tool Management
   * Vehicle Data Solutions
   * OE Software
 * SUPPORT
   * Product Support
   * JPRO Support Ticket
   * JPRO Software Update
   * Adapter Drivers
   * Frequenty Asked Questions
 * RESOURCES
   * JPRO Resource Portal
   * Videos
   * Product Literature
   * Training Webinars
   * JPRO Certification
   * Education Program
   * News & Insights
   * Press
 * ABOUT
   * Company
   * Careers
   * Events
 * CONTACT
 * LOCATE A JPRO SALES PARTNER
 * CAREERS
 * SHOP




USER-FRIENDLY DIAGNOSTICS AND TROUBLESHOOTING

JPRO Professional is an all makes and models diagnostic and repair tool that
improves shop efficiency, helps fleets maximize uptime, and empowers technicians
of all skill levels to manage complicated repairs with ease.

TRY FOR FREE
CONTACT A REP



RESOURCES


 * iResource Portal

 * Videos

 * wRequest Information


JPRO PROFESSIONAL



Commercial vehicles are complex. With more components and electrical systems
than ever before, vehicle maintenance has become a moving target. JPRO
simplifies the process, helping technicians of all skill levels achieve faster,
more accurate repairs.

Z

ALL MAKES & MODELS

Quickly diagnose all modules on all commercial vehicles (class 3-8). JPRO helps
you detect every issue on every truck, every time.

Full vehicle coverage »



TECHNICIAN APPROVED

JPRO was made for techs, by techs. The user-friendly interface and growing list
of advanced features make it the preferred in-shop diagnostic tool.

See JPRO in action »



WORLD-CLASS SUPPORT

Our US-based support is always ready to assist by phone and email. We’ll tackle
any issues you have to quickly get you back to repairing vehicles.

Contact support »

“JPRO ALLOWS US TO ACCURATELY DIAGNOSE AND REPAIR OUR TRUCKS RIGHT THE FIRST
TIME. TIME IS MONEY AND HAVING TO DO WORK TWICE COSTS DOUBLE AND RESULTS IN
COSTLY DOWNTIME, SO WE HAVE TO ENSURE IT’S DONE RIGHT THE FIRST TIME.”

– Robert Birkla, Central Region Maintenance Manager, Waste Connections


JPRO BY THE NUMBERS



JPRO Professional is the top in-shop diagnostic tool chosen by the pros. Don’t
take it from us, here’s how often technicians choose JPRO:


JPRO CONNECTIONS


UNIQUE VEHICLE CONNECTIONS


ANNUAL BI-DIRECTIONAL TESTS


WHAT JPRO DELIVERS



Guided diagnostics and troubleshooting give technicians the tools needed to
reduce diagnosis and repair times. Together with NextStep Repair, JPRO allows
shops to achieve more profitable vehicle maintenance.


DIAGNOSTICS

Connect to vehicles in about a minute then get instant diagnosis assistance for
all truck components. With its user-friendly interface and guided diagnostics,
technicians of all skill levels can diagnose with the precision and speed of
industry veterans.

BI-DIRECTIONAL TESTS

Decrease your dependency on component-based software with industry-leading
bi-directional tests for major vehicle components.

 * IWATCH VIDEO

VEHICLE REPORTS

Improve customer satisfaction and transparency while improving your own
documentation processes with configurable reports.

 * IWATCH VIDEO




TROUBLESHOOTING

JPRO’s Fault Guidance feature takes the trouble out of troubleshooting by
guiding technicians down the optimal path to locate the root cause of an issue
for effective, long-lasting repairs.

WIRING DIAGRAMS

Stop hunting through OE manuals to find wiring diagrams. Fault Guidance features
full-color, scalable schematics.

LIVE VEHICLE DATA

Eliminate the need to switch between various applications. Fault Guidance
displays live vehicle data and access to bi-directional tests.

 * IWATCH VIDEO


REPAIR

When you pair JPRO with NextStep Repair, you have an all-in-one solution to move
from diagnosis to completed repair faster than ever. NextStep Repair offers
detailed repair instructions that take the guesswork out of repair work.

EMPOWER TECHNICIANS

Step-by-step repair instructions allow entry-level techs to work like a lead
tech.

SYMPTOM-BASED REPAIRS

Repair problems that diagnostic tools can’t detect when there is no fault code.

 * IWATCH VIDEO




LEARN MORE. REPAIR MORE.




TRAINING VIDEOS

Help technicians become more efficient in the shop with JPRO’s self-guided
training videos.

Training videos »



TRAINING WEBINARS

Interactive webinars to train technicians on the ins and outs of JPRO and
NextStep Repair.

Training webinars »



JPRO CERTIFICATION

Advanced training and the official certification, complete with diploma and
uniform patches.

JPRO certification »

“JPRO’S ADVANCED CAPABILITIES MET THE NEEDS OF OUR MAINTENANCE FACILITIES AND
NOREGON’S FLEXIBLE TRAINING OPTIONS ALLOWED US TO TRAIN ALL OF OUR TECHNICIANS
WITH THE TOOLS NECESSARY TO BE SUCCESSFUL.”

– Rich Brown, Senior Director, Fleet Systems/Training, Transervice


SHOP JPRO



JPRO can be purchased as standalone software or part of a shop service kit,
complete with laptop, adapter, and cables. Not sure which solution is right for
you? Contact us!

SOFTWARE
COMPLETE KITS
ADAPTER KITS
CABLES


HARDWARE, SOFTWARE, AND SUPPORT.

All in one convenient package with budget-friendly monthly payments.

JPRO GO


FAQ



Don’t see your question answered below? Contact us!

WHAT DOES JPRO DO?

JPRO empowers diesel technicians to diagnose and repair all makes, models, and
components. JPRO reduces a technician’s dependency on OEM software by offering
industry-leading bi-directional controls, including DPF regens, cylinder
cutouts, parameter changes, and much more.

WHAT TRUCKS WILL JPRO WORK ON?

For commercial vehicles, JPRO is an all makes, models, and components solutions.
For detailed information, check out our coverage chart.

CAN JPRO ADJUST PARAMETERS SUCH AS ROAD SPEEDS OR IDLE SHUTDOWN SETTINGS?

Yes! JPRO allows for many parameter adjustments, including max road and cruise
speeds, idle shutdown, PTO, VSS, Trip Information, and more! Coverage varies by
manufacturer, so please visit our coverage chart for complete details.

WHAT ADAPTERS WORK WITH JPRO?

For the most reliable connection and functionality, we recommend a Noregon DLA+
2.0 adapter but any RP1210C compliant adapter should work with JPRO.

IF I BUY JPRO, DO I NEED ANYTHING ELSE?

JPRO software requires a compatible Windows based PC, laptop, or tablet, RP1210C
compliant adapter, and the appropriate cable that connects the computer to the
vehicle’s OBD-II, 9-pin, or 6-pin port.

PLEASE NOTE: JPRO’s HD support for Mack and Volvo only supports the following
adapters: • Noregon DLA+, DLA+ Wireless, DLA+ 2.0, DLA+ 2.0 Wireless, and DLA+
PLC • Vocom 88890300 • NEXIQ USB-Link, USB-Link 2

PLEASE NOTE: Ford, GM, Isuzu or Sprinter mediud-duty vehicle require any of the
following adapters for connection: Noregon DLA+, DLA+ Wireless, DLA+ 2.0, DLA+
2.0 Wireless



DO I NEED INTERNET ACCESS FOR JPRO?

An internet connection is not necessary for connecting to the vehicle, or for
using many features in JPRO, but certain tools like Fault Guidance and NextStep
Repair require an active connection. Additionally, setup, updates, license
verification, or submission of information to third-party warranty systems
require internet access. 

CAN JPRO PERFORM BI-DIRECTIONAL VEHICLE TESTS?

Yes! JPRO comes loaded with industry-leading bi-directional tests for the makes
and models you commonly repair. For a full list of included tests, visit our
coverage chart.

IF I HAVE OEM SOFTWARE, WHY DO I NEED JPRO?

Diagnosing on a component-by-component basis is time consuming in an industry
where time is extremely valuable. JPRO covers all components on the vehicle to
provide users with a holistic view of total vehicle health.

JPRO automatically detects all components on the vehicle, down to the serial
number, so you don’t have to choose which application is needed to diagnose the
vehicle. If you do need additional information from your OEM applications, JPRO
will launch the application and/or its associated troubleshooting manuals
directly.

SEE ALL FAQs


TRY FREE FOR 14 DAYS

Take JPRO Professional for a test-drive with a free 14-day trial. No credit card
required!

Start a free trial »



FIND A JPRO SALES PARTNER

Want to talk to an expert or set up an in-shop demo? Contact your local JPRO
sales partner!

Find JPRO sales partner »


READY TO LEARN MORE?

Fill out the form below to connect with an expert in diagnostic and repair
solutions.


Solutions



Diagnostics and Troubleshooting

Repair Information

Remote Diagnostics

Adapters & Cables

Technician as a Service

Diagnostics Tool Management

Vehicle Data Solutions

OE Software

Support

Product Support

JPRO Support Ticket

JPRO Software Update

Adapter Drivers

FAQs

Resources



JPRO Resource Portal

Videos

Product Literature

Training Webinars

JPRO Certification

Education Program

News & Insights

Press

About

Company

Careers

Events

Contact

Shop

JPRO Software

NextStep Repair Software

Adapters & Cables

OE Software

Technician as a Service

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(855) 889-5776





©Noregon. JPRO, NextStep, and TripVision are registered trademarks of Noregon.
All Rights Reserved.
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