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Check out BoldDesk at the Singapore Business Show Booth 313, August 30 - 31!
Learn More
* * Features
Help Desk Software
Explore help desk features that make customer service easier.
View all features
* Ticketing Software
Efficient, end-to-end ticketing system for your support team.
* Knowledge Base Software
Self-service, central repository of information for your customers.
* Automation
Automate repetitive tasks to save time.
* Task Management
Create and manage all tasks associated with resolving a ticket.
* Customization
Customize help desk software to tailor it to your business needs.
* Customer Portal
Fully customizable customer portal for your specific business needs.
* Reporting
Measure and analyze metrics from your help desk deployment.
* Integrations
Easily integrate BoldDesk with your favorite applications and do more.
* BoldDesk APIs
Flexible APIs and webhooks let you build exactly what you need.
* * Solutions
Team Size
* Startup
Easy to use and feature rich help desk software for startup.
* Small Business
Affordable ticketing system that supports your company’s growth.
* Enterprise
Help desk software with enterprise-grade features to provide enterprise
support.
Use Cases
* Email Ticketing System
* Shared Inbox Software
* Multi Brand Help Desk
* Internal Help Desk Software
* Trouble Ticketing Software
* Embedded Help Widgets
* * Resources
* Support Portal
Get fast and dedicated support.
* Docs
Tutorials and how-to guides about using BoldDesk.
* BoldDesk Rest APIs
Flexible APIs and webhooks to build exactly what you need.
* Product Updates
Check out the latest features for the BoldDesk.
* Blog
Product news, tips, and latest updates on customer service and more.
* Learning Center
Educational resources to make your work easier.
* Features and Bugs
Request a feature or report a bug.
* How to Videos
Visual content to easily learn how to use BoldDesk.
* FAQ
Commonly asked questions and answers in BoldDesk.
* * Company
* About Us
* Our Story
* Syncfusion Ecosystem
* Affiliates
* Blog
* Security
* Contact Us
* * Pricing
Book Free Demo
Free Trial
Claim Your Free Account
* * Features
Help Desk Software
Explore help desk features that make customer service easier.
View all features
* Ticketing Software
Efficient, end-to-end ticketing system for your support team.
* Knowledge Base Software
Self-service, central repository of information for your customers.
* Automation
Automate repetitive tasks to save time.
* Task Management
Create and manage all tasks associated with resolving a ticket.
* Customization
Customize help desk software to tailor it to your business needs.
* Customer Portal
Fully customizable customer portal for your specific business needs.
* Reporting
Measure and analyze metrics from your help desk deployment.
* Integrations
Easily integrate BoldDesk with your favorite applications and do more.
* BoldDesk APIs
Flexible APIs and webhooks let you build exactly what you need.
* * Solutions
Team Size
* Startup
Easy to use and feature rich help desk software for startup.
* Small Business
Affordable ticketing system that supports your company’s growth.
* Enterprise
Help desk software with enterprise-grade features to provide enterprise
support.
Use Cases
* Email Ticketing System
* Shared Inbox Software
* Multi Brand Help Desk
* Internal Help Desk Software
* Trouble Ticketing Software
* Embedded Help Widgets
* * Resources
* Support Portal
Get fast and dedicated support.
* Docs
Tutorials and how-to guides about using BoldDesk.
* BoldDesk Rest APIs
Flexible APIs and webhooks to build exactly what you need.
* Product Updates
Check out the latest features for the BoldDesk.
* Blog
Product news, tips, and latest updates on customer service and more.
* Learning Center
Educational resources to make your work easier.
* Features and Bugs
Request a feature or report a bug.
* How to Videos
Visual content to easily learn how to use BoldDesk.
* FAQ
Commonly asked questions and answers in BoldDesk.
* * Company
* About Us
* Our Story
* Syncfusion Ecosystem
* Affiliates
* Blog
* Security
* Contact Us
* * Pricing
Book Free Demo
Free Trial
Claim Your Free Account
* Features
* Ticketing
* Knowledge Base Software
* Automation
* Task Management
* Customization
* Customer Portal
* Reporting
* Integrations
* BoldDesk APIs
* Solutions
* Startups
* Small Business
* Enterprise
* Email Ticketing System
* Shared Inbox Software
* Multi Brand Help Desk
* Internal Help Desk Software
* Trouble Ticketing Software
* Embedded Help Widgets
* Resources
* Support Portal
* Docs
* BoldDesk APIs
* Product Updates
* Blog
* Learning Center
* Features and Bugs
* How to Videos
* FAQs
* Company
* About Us
* Our Story
* Syncfusion Ecosystem
* Affiliates
* Blogs
* Security
* Contact Us
* Pricing
Menu
* Features
* Ticketing
* Knowledge Base Software
* Automation
* Task Management
* Customization
* Customer Portal
* Reporting
* Integrations
* BoldDesk APIs
* Solutions
* Startups
* Small Business
* Enterprise
* Email Ticketing System
* Shared Inbox Software
* Multi Brand Help Desk
* Internal Help Desk Software
* Trouble Ticketing Software
* Embedded Help Widgets
* Resources
* Support Portal
* Docs
* BoldDesk APIs
* Product Updates
* Blog
* Learning Center
* Features and Bugs
* How to Videos
* FAQs
* Company
* About Us
* Our Story
* Syncfusion Ecosystem
* Affiliates
* Blogs
* Security
* Contact Us
* Pricing
* Features
* Ticketing
* Knowledge Base Software
* Automation
* Task Management
* Customization
* Customer Portal
* Reporting
* Integrations
* BoldDesk APIs
* Solutions
* Startups
* Small Business
* Enterprise
* Email Ticketing System
* Shared Inbox Software
* Multi Brand Help Desk
* Internal Help Desk Software
* Trouble Ticketing Software
* Embedded Help Widgets
* Resources
* Support Portal
* Docs
* BoldDesk APIs
* Product Updates
* Blog
* Learning Center
* Features and Bugs
* How to Videos
* FAQs
* Company
* About Us
* Our Story
* Syncfusion Ecosystem
* Affiliates
* Blogs
* Security
* Contact Us
* Pricing
Menu
* Features
* Ticketing
* Knowledge Base Software
* Automation
* Task Management
* Customization
* Customer Portal
* Reporting
* Integrations
* BoldDesk APIs
* Solutions
* Startups
* Small Business
* Enterprise
* Email Ticketing System
* Shared Inbox Software
* Multi Brand Help Desk
* Internal Help Desk Software
* Trouble Ticketing Software
* Embedded Help Widgets
* Resources
* Support Portal
* Docs
* BoldDesk APIs
* Product Updates
* Blog
* Learning Center
* Features and Bugs
* How to Videos
* FAQs
* Company
* About Us
* Our Story
* Syncfusion Ecosystem
* Affiliates
* Blogs
* Security
* Contact Us
* Pricing
CUSTOMER SERVICE SOFTWARE THAT GROWS WITH YOU
Best alternative to FreshDesk|
Powerful, customizable help desk with unlimited agents
Try For Free
Book Free Demo
Click here
Syncfusion is trusted by the world’s leading companies
WHAT CAN YOU DO WITH BOLDDESK?
Efficiently manage your support email, automate repetitive tasks, customize it
to your business needs, and publish self-help articles for your product.
TICKETING SOFTWARE
Manage all of your support requests, convert emails to tickets, automate ticket
assignments, customize support forms, and set your own SLA.
Explore
KNOWLEDGE BASE SOFTWARE
Powerful, user-friendly tools to help you scale your customer support and
improve team collaboration.
Explore
AUTOMATION
Automate repeating tasks and save time.
Explore
CUSTOMIZATION
Customize help desk software to tailor it to your business needs.
Explore
AI ASSISTANCE
Harness the power of AI in your help desk operations to enhance agent
productivity.
Explore
TASK MANAGEMENT
Create and manage all tasks associated with resolving a ticket.
Explore
REPORTS AND ANALYTICS
Measure and analyze metrics from your help desk deployment.
Explore
REST API
Flexible APIs and webhooks let you build exactly what you need.
Explore
Explore 100+ features
WHY BOLDDESK?
BoldDesk is cloud-based, modern help desk ticketing software for serving a wide
range of customer support activities. You can organize support requests,
collaborate with customers and teammates, automate repetitive tasks, and improve
the overall customer experience.
* Speed up support response time
* Save time by automating repetitive work
* Customize and rebrand to suit your business
* Replace traditional email-based support
* Improve customer satisfaction
* Make informed decisions using built-in analytics
* Manage all your customers in one place
* Seamlessly integrate all your favorite tools
* Increase support agent productivity
* Avoid the hassle of installation and maintenance
* Guaranteed safety, security, and compliance
* Enjoy a modern and intuitive UI
SEAMLESSLY INTEGRATE ALL YOUR FAVORITE TOOLS
Integrate with your favorite tools and apps, to simplify your workflow, reduce
data clutter, and increase your productivity.
Learn more about Integration
Learn more about Integration
DESIGNED TO SUIT BUSINESSES OF EVERY SIZE
BoldDesk meets the needs of businesses of all sizes. A good customer experience,
no matter how big or small, is what turns a first-time customer into a repeat
customer.
STARTUP
Easy-to-use and feature-rich help desk software for startups.
Explore
SMALL TO MEDIUM
Affordable ticketing system that supports your company’s growth.
Explore
ENTERPRISE
Help desk software with enterprise-grade features to provide support.
Explore
GUARANTEED SAFETY, SECURITY, AND COMPLIANCE
We are proudly SOC 2® Type 2 certified and GDPR compliant.
Try For Free
Book Free Demo
DON’T TAKE OUR WORD FOR IT.
Here are a few kind words from some of our happy customers.
Write a Review
Read our reviews
"LOADED WITH FEATURES WITH MOST SUITABLE PRICING"
Bolddesk has good number of features that suits our business model and helps to
manage the customer service and our team on the front line and deliverables that
are important for business. Best part is that they provide many features at a
very compettitive pricing and helps save a good chunk of money for our
organization.
Sunil P.
Posted on
Jul 18, 2023
"A VERY PROMISING SOLUTION - 2023"
BoldDesk is a very easy-to-use tool and has not reproduced the errors of its
competitors. With SSO authentication and customization, the customer portal
gives our customers an excellent experience. The support is very reactive and
helped us to migrate from Freshdesk.
Lotfi B.
Posted on
Mar 22, 2023
"THE GOLDILOCKS OF HELPDESK SOFTWARE"
Configurability, logical, well thought out interface. It's been designed by
people who understand what it is that's needed from this type of software.
Mike R.
Posted on
Dec 12, 2022
WHO WE ARE?
BOLDDESK BY SYNCFUSION
Syncfusion has been helping developers worldwide build powerful line-of-business
software for over 22 years. Our flagship component suite includes over 1,800 UI
widgets and frameworks that help reduce development time and complexity.
0+
Fortune 500 Companies
0M+
Developers
0K+
Companies
0
Years in Business
TEST OUT ALL THE FEATURES OF BOLDDESK
START YOUR 15-DAY FREE TRIAL WITH INSTANT ACCESS
Try For Free
* No credit card required
* Easy setup
Features
* AI in Customer Support
* Ticketing Software
* Knowledge Base Software
* Help Desk Automation
* Help Desk Customization
* Customer Satisfaction Survey
* Task Management
* Multilingual Help Desk
* Multilingual Knowledge Base
* Help Desk Features
Use Cases
* Email Ticketing
* Shared Inbox Software
* Multi Brand Help Desk
* Internal Help Desk Software
* Embedded Help Widgets
For Business
* Enterprise Help Desk
* Help Desk for Startup
* Help Desk for Small Business
Alternatives
* Freshdesk Alternative
* Zendesk Alternative
* ZohoDesk Alternative
* HappyFox Alternative
* HelpScout Alternative
* Free Migration
Resources
* Contact Support
* Docs
* Help Desk API Docs
* Learning Center
* How to Videos
* Product Updates
* Road Map
Company
* About Us
* Our Story
* Affiliates
* Blog
* Contact Us
© 2023 Syncfusion Inc.
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