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 * Our Company
   * About us
   * Team
   * Responsible IT
 * Our Services
   * IT Support Contracts
   * Managed IT Services
   * Business CyberSecurity
   * Hardware Supply and Support
   * Microsoft Sharepoint as a CRM
   * Web Hosting and Domain Management
   * Web Design & Development Services
 * Why choose us
 * Resources
   * Lucidica Blog
   * Tech Help Blogs
   * How-to Video Guides
   * Educational Resources
 * Contact us
 * 020 7042 6310






HOMEPAGE


IT SUPPORT SERVICES IN LONDON




YOUR TECHNICAL ROADMAP
PLANNED OUT




WE PROVIDE AWARD-WINNING IT SUPPORT TO HELP YOUR LONDON BUSINESS SUCCEED.


Find out more


IT SUPPORT LONDON

We offer tailored IT Support Packages for your small business.

BUSINESS CYBER SECURITY

Protect your business from cyber threats with our security solutions.

MANAGED LICENCES

We provide fully managed M365 & GSuite licences.



A QUICK OVERVIEW



WE ARE A TEAM OF ENGINEERS AND TECH LOVERS BASED IN LONDON OFFERING IT SUPPORT
FOR SME’S.




21YEARS’ EXPERIENCE IN IT



PROVIDING AWARD-WINNING IT SUPPORT TO SMES SINCE 1999.


We’ve created a business based on our values and with you, our customer, at our
core. We work with a select group of partners who help us provide the highest
standard of IT support for businesses all over London. Unlike our competitors,
we aim to know your business inside and out and to become part of your company,
not just hide behind emails.

Find out more


HOW WE CAN HELP YOUR BUSINESS?

Our services and products are designed to help you run your business smoothly.
Discover now

WHY CHOOSE US?

Find out how we are different from the other IT support companies out there.
Discover now

WHO ARE LUCIDICA?

Meet the team! Get to know who is behind the phone calls and the emails and
learn a little bit about us.
Discover now



SERVICES WE DELIVER



WHAT SERVICES DO WE OFFER?



IT SUPPORT CONTRACTS & ONSITE SUPPORT

We offer tailored IT support packages customised for your business. This level
of support can vary dependent on your own requirements and can include features
such as on site visits and varied response times.
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MANAGED LICENSES

Services we offer include: Managed domain registration and services, Managed
virtual and dedicated servers, Email services (Microsoft Exchange, Gmail and
Simple POP3/IMAP) and application services.
See More

HARDWARE SUPPLY & SUPPORT

We offer a consultation, purchase and installation service. From the second you
decide you need a new piece of equipment, we will advise you on the best model
for you, your budget and your business. If any installation is necessary, we can
do that to!
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SHAREPOINT DEVELOPMENT

We implement project managements systems and CRM’s to keep your business running
at its best. Whether that's creating your own tailored Sharepoint system or
installing Podio, Salesforce or another CRM, we have the tools and the people to
do it.
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WEB HOSTING & DOMAIN MANAGEMENT

With a managed hosting & domain solution from Lucidica, you can guarantee our
support engineers will be available to assist you with any kind of query or
issue and to ensure your online environment is running at its very best.
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WEB DESIGN & DEVELOPMENT SERVICES

We can do anything from setting up your domain name, hosting your website to
physically building it, designing it and making it fit to your branding
requirements and expectations. Our web development service also includes the
On-page SEO setup.
See More




MICROSOFT BUSINESS SECURITY PACKAGES


Discover how you can take control of your cybersecurity policies and budgets
today.


Whenever we talk about Microsoft Licensing, we will always talk about our
in-house Security packages—designed to congregate the best-in-class office
applications alongside intelligent cloud services and powerful AI Security
options.


Discover our security packages
Useful security resources



ABOUT US




HOW WE CLAIM TO EXCEL?



01

QUICK RESPONSE

Average helpdesk response is 30 minutes for non-urgent jobs

02

IMMEDIATE SUPPORT

We answer 85% of calls in the first 4 rings.

03

NO GEEK SPEAK

Our advice is guaranteed jargon-free.

04

SMILES ALL ROUND

We actively monitor our CSS score.

05

HAPPINESS GUARANTEE

If we don't do our job right, it's free




WHAT MAKES US DIFFERENT?



We’ve worked with businesses all over London for years and have adapted the
services we offer based on what we know works. We provide a variety of different
business IT services that help companies from all industries work efficiently
and digitally.

Our main product is IT Support Contracts. This is bespoke, adaptable to your IT
needs and covers all of your technology to varying degrees. On top of that, we
also offer product purchasing, managed services, software licences and web
services. We have got you covered.


Meet our team members




INDUSTRIES WE SUPPORT


Our experience supporting clients all over London from all different industries
means that we know what works and their pain points in that industry. We
constantly improve and train our staff on industry best practices, so we can
provide the highest level of tailored support.


AREAS WE WORK IN:



FINANCE

RETAIL

CREATIVE

DIGITAL

LEGAL

CHARITY

ARTS

RECREATION

HEALTH





TESTIMONIALS




WHAT DO PEOPLE LOVE ABOUT LUCIDICA?



JAMES LUSHER

Director, LUSHER Architects

Lucidica have been there when I need them, with a quick response and fix all
done remotely.

DEREK WILLIAMS

Director, Williams Mining

I’ve been a customer of Lucidica for nearly five years and have found them to be
consistent, patient and efficient. They’ve supported my business with every type
of IT enquiry and have been reliable in their delivery of service. I’ve been
impressed by their aftercare consultative approach.

MAT HUNTER

Cp-CEO, Plus X

Lucidica helped Plus X to combine data from various cloud platforms and migrate
safely to Microsoft365. Microsoft Teams, in particular, has proved extremely
effective in helping our team to collaborate across our various locations.

SANDRINE ROCHEBEUF

Office Manager, ICAMAP

Lucidica is a supplier really reliable and reactive who provides high-quality
services. It makes IT topics easier: I highly recommend it.

RANBIR TOOR

Managing Director, GIAN Consulting

To me, they are an extension of my own business and it’s what I value most. I
can’t recommend their people and services more highly.

JOYCE HENDERSON

Amouage

We always receive efficient, timely service and Lucidica’s staff are friendly
and easy to work with.

ALICK MACKENZIE

Director, Enabled London

They’re always on hand to fix the smallest of problems. I value the time and
energy they give us.

ANTHONY KAYE

Managing Director, Campbell Irvine

We trust them immensely – they always put themselves in our shoes when solving
our problems or suggesting further investment in technology.

ALLY MAUGHAN

CEO, People Puzzles

Whether it is sorting out email address, mending broken computers, digital
marketing or a website redesign, Lucidica have always found the time, care and
expertise to really support me and my business.






BLOGS




THE LATEST ARTICLES FROM OUR TEAM


S.Yiadom
25/11/2021


BEST BLACK FRIDAY TECH DEALS 2021

Black Friday is approaching fast, which means it’s time to start planning for
the biggest shopping event of the year. There’s nothing …

Read more

Lucidica Bard
07/04/2022


PAGING DOCTOR ROBOT: 5 TECHNOLOGIES YOU COULD SOON SEE IN HOSPITALS

S.Yiadom
04/02/2022


SUPPLY CHAIN CYBERSECURITY: IS YOUR BUSINESS AT RISK?

S.Yiadom
25/11/2021


HOW CAN DIGITAL TECHNOLOGY HELP CLIMATE CHANGE?




OUR STRATEGIC PARTNERS




35 Kingsland Road, Shoreditch,
London E2 8AA, UK

service@lucidica.com

020 7042 6310

 * 
 * 
 * 




IT SERVICES

IT SUPPORT CONTRACTS

MANAGED IT SERVICES

HARDWARE SUPPLY & SUPPORT

MICROSOFT 365 SECURITY PACKAGES

WEB HOSTING & DOMAIN MANAGEMENT




QUICK LINKS

ABOUT US

TEAM

BLOGS

CAREERS




SUPPORT

CONTACT US

GET A QUOTE

PRIVACY POLICY

TERMS & CONDITIONS




OTHER LINKS

MANAGED IT SERVICES

IT SUPPORT SHOREDITCH

BUSINESS CYBER SECURITY LONDON


© Copyright Lucidica Ltd, 2017-2021
Lucidica Limited is registered in England and Wales number 5549514. Registered
office: 35 Kingsland Road, Shoreditch, London, E2 8AA. VAT number 868 8164 67

 * Our Company
   * About us
   * Team
   * Responsible IT
 * Our Services
   * IT Support Contracts
   * Managed IT Services
   * Business CyberSecurity
   * Hardware Supply and Support
   * Microsoft Sharepoint as a CRM
   * Web Hosting and Domain Management
   * Web Design & Development Services
 * Why choose us
 * Resources
   * Lucidica Blog
   * Tech Help Blogs
   * How-to Video Guides
   * Educational Resources
 * Contact us
 * 020 7042 6310