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Resources Blog Use Data Analytics To Create Your Own Blueprint For Success



Published by Nadine Malek

April 9, 2024


USE DATA ANALYTICS TO CREATE YOUR OWN BLUEPRINT FOR SUCCESS

Quantifying productivity used to be hard. With the right metrics, it’s easy.
Create your own blueprint for success by using productivity and engagement data.
From understanding how high performers spend their days to visualizing how teams
utilize different cloud tools, there are a number of valuable insights that can
inform decision making and pinpoint opportunities for improvement.


WHAT INSIGHTS CAN YOU GET FROM PRODOSCORE?

Prodoscore is a data intelligence solution that surfaces a variety of
productivity related data points and presents them in easy-to-understand
visualizations. The comprehensive approach allows organizations to move beyond
surface-level assessments and better understand how time is allocated, tasks are
prioritized, and collaboration unfolds within the workforce. The simple
dashboards and reports provide visualizations that otherwise would not be
available or exist in disparate systems, making the data difficult to consume
and act on.

Activity data is captured in Prodoscore from cloud tools like: 

 * Phone systems
 * Customer Relationship Management (CRM) 
 * Applicant Tracking Systems (ATS)
 * Google Workspace and Microsoft Office 
 * Chat tools
 * and many more (learn about our integrations here)

Data capture is non-invasive as it runs in the background, it’s not installed on
a computer.  And there is nothing for the employee to switch on or off, once
installed, Prodoscore pulls data via API from various cloud tools. See our blog
about why an API/cloud-based approach is the best way to collect analytics.


HOW TO CONSTRUCTIVELY USE DATA INSIGHTS

When it comes to data, actionability is critical. At the same time, it’s
important to consider a holistic view - there are often a number of data points
to consider and we can’t deny the human element. 

Considering the volume of data available to us today, we must also resist the
urge to send one-off remarks and questions. A knee-jerk reaction to one item is
not smart business. Here’s how a smarter approach might look in practice:

While evaluating data, John notices that the sales team’s use of its CRM dropped
off significantly for a two-week period. Instead of panicking, John checked the
team’s calendar and noticed that 6 of 10 employees were at a conference during
that time. He also noticed that two team members  were brand new and not yet
fully onboarded So, in lieu of reprimanding the entire sales team for not
getting CRM tasks in, he followed up on the new hire onboarding. 

There is a strong temptation to hunt for problems when reviewing data. While
there’s nothing wrong with being proactive, it is better to assign a higher
priority to trends than individual events. The value of data comes from
understanding trends over time, it’s not about a singular event. For example, if
Leslie was not using her email significantly for a few days, a deeper dive will
find that she was working on a major project and that her email use tracks well
for the rest of the month. In this case, the avoidance of email for a few days
can look like a problem, when it was actually an employee being very
productive. 

Once you’ve identified the trends you want to address and reward, consider any
unique nuances then address the critical observations. Ideally, your learnings
should inform recommendations and improvements that will ultimately be trackable
down the line

To address specific items about individual people, schedule one-on-one meetings
with them. Group-level findings should be shared with the whole team at once.


CREATING A BLUEPRINT FOR SUCCESS

Prodoscore insights serve as a cornerstone for actionable steps and unbiased
decision-making. The solution transcends mere numerical data by offering
qualitative evaluations that shed light on the behaviors and tactics of
top-performing individuals and teams, providing a roadmap for success. 

Through diligent monitoring and analysis of the daily activities of high
achievers, organizations can discern patterns of efficiency, adept time
management, and effective collaboration strategies that contribute to
exceptional results. 

Consequently, identifying these best practices and establishing benchmarks
enables their replication throughout the workforce, fostering enhanced overall
performance and facilitating more informed decision-making. Even more,
Prodoscore allows your staff to individually track their own performance, so
they can benchmark themselves against their own contributions as well as that of
their peers. 

The usefulness of data insights penetrates into multiple areas of your business.
Consider the value of understanding people for HR, visualizing tool utilization
for IT, and making objective, metrics-driven decisions for the C-suite.

Prodoscore brings accountability to every level of the organization so you can
reward and learn from the success of your people and teams. Contact us for a
demonstration!



HOW WILL VISIBILITY IMPACT YOUR BUSINESS?


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