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Submission: On October 11 via manual from US — Scanned from DE
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TurboTax HelpIntuit
HOW DO I REQUEST A REFUND FOR MY TURBOTAX PRODUCT?
SOLVED•by TurboTax•7375•Updated March 27, 2023
Wondering if you qualify for a refund? It could depend on which product you’re
using.
Read more to learn if you qualify, and we’ll be happy to help.
TURBOTAX CD/DOWNLOAD (RETAIL PURCHASE)
You can request a refund for TurboTax CD/Download using the form below. Only
purchases made through a retailer or one of our authorized resellers qualify for
our unconditional 60-day money-back guarantee.
TURBOTAX ONLINE OR MOBILE
TurboTax Online can be used at no cost up until the point that you submit
payment. Once payment has been received, the product is considered to have been
used to prepare your taxes, regardless of whether you print or electronically
file your return, or if it's rejected.
Submitting payment reflects your satisfaction with TurboTax Online preparation
of your taxes, and is non-refundable. After reading this, if you still believe
you qualify for a refund, you can use the form on this page. Note: If you made a
purchase through an app store (such as Google Play or Apple's App Store, you'll
need to request a refund directly through the same app store
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About
* About
* Compare TurboTax products
* All online tax preparation software
* TurboTax online guarantees
* TurboTax security and fraud protection
* Tax forms included with TurboTax
* TurboTax en español
* TurboTax Live en español
* Self-employed tax center
* Tax law & stimulus updates
* Tax Refund Advance
* Unemployment Benefits and Taxes
* File Your Own Taxes
* TurboTax Crypto Taxes
* Credit Karma Money
* Investment Tax Tips
Online Software Products
* Online Software Products
* TurboTax login
* Free Edition tax filing
* Deluxe to maximize tax deductions
* TurboTax Self-employed & investor taxes
* Free Military tax filing discount
* TurboTax Live tax expert products
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CD/Download Products
* CD/Download Products
* TurboTax CD/download login
* Compare CD/download products
* All CD/download products
* Install TurboTax Desktop
* Check order status
* TurboTax Advantage Program
* TurboTax Business for corps
* Products for previous tax years
Tax Tips
* Tax Tips
* Tax Tips & Video Homepage
* Browse all tax tips
* Married filing jointly vs separately
* Guide to head of household
* Rules for claiming dependents
* File taxes with no income
* About form 1099-NEC
* Crypto taxes
* About form 1099-K
* Small business taxes
* Amended tax return
* Capital gains tax rate
* File back taxes
* Find your AGI
Help and Support
* Help and Support
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* Contact us
* Where's my refund
* File an IRS tax extension
Tax Tools
* Tax Tools
* Tax calculators & tools
* TaxCaster tax calculator
* Tax bracket calculator
* Check e-file status refund tracker
* W-4 tax withholding calculator
* ItsDeductible donation tracker
* Self-employed tax calculator
* Child tax credit calculator
* Crypto tax calculator
* Capital gains tax calculator
* Bonus tax calculator
* Tax documents checklist
Social & Customer Reviews
* Social & Customer Reviews
* TurboTax customer reviews
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* Invite-a-Friend Referral
* TurboTax Super Bowl commercial
* Community
* TurboTax vs H&R Block Reviews
* TurboTax vs TaxSlayer Reviews
* TurboTax vs TaxAct Reviews
* TurboTax vs Jackson Hewitt Reviews
More Products from Intuit
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* Mint budget tracker
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