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MORE & BETTER AUTHENTIC


REVIEWSFOR YOUR BUSINESS

The only fully-managed feedback service that lets you focus on what’s truly
important: Growing your business.

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Excellent: 5/5



Very easy to book.
Customer review on 03-29-2020 at 10:56

Excellent: 5/5



Great service and superb quality products. We loved our cycling caps.
Customer review on 2020-04-29 at 18:54

Excellent: 5/5



I had an excellent time, I received all the attention needed from the crew.
customer review on 04-03-2020 at 18:09

Excellent: 5/5



Great product, great price. Fast delivery.
Customer review on 2020-04-10 at 13:41

Excellent: 5/5



Very quick and efficient service, Very helpful man on the line who answered my
queries.
Customer review on 2020-05-04 at 09:54

Excellent: 5/5



Very easy to book.
Customer review on 03-29-2020 at 10:56

Excellent: 5/5



Great service and superb quality products. We loved our cycling caps.
Customer review on 2020-04-29 at 18:54

Excellent: 5/5



I had an excellent time, I received all the attention needed from the crew.
customer review on 04-03-2020 at 18:09

Excellent: 5/5



Great product, great price. Fast delivery.
Customer review on 2020-04-10 at 13:41

Excellent: 5/5



Very quick and efficient service, Very helpful man on the line who answered my
queries.
Customer review on 2020-05-04 at 09:54

Excellent: 5/5



Very easy to book.
Customer review on 03-29-2020 at 10:56
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WHY CHOOSE EKOMI?

Join over 15,000 companies worldwide who have increased their search traffic and
conversion rate by putting their trust in eKomi to collect verified, authentic
product and customer ratings and reviews.

15004

companies

50.2 M

customer reviews

26

countries


Customer Reviews


Trusted, authentic, transaction-based.

eKomi offers a unique platform where consumers speak to one another based on
verifiable experiences. eKomi charters one of the most elite, vast customer
feedback management teams which personally screens every single review collected
24/7 for our clients.

Google™ Ratings


Ever since going social and integrating customer reviews into AdWords™ and
Google Shopping™, Google has opened a new dimension of value for customer
reviews.

Activating Google's seller rating extension is crucial for businesses in light
of the increasingly competitive online marketplace.

Award-Winning Technology


Our innovative excellence has been recognised and accoladed by multiple industry
leaders from various institutions.

For example, eKomi was granted the CeBIT Innovation Award by the Fraunhofer
Institue and the Best of Innovation Award IT. These awards solidify eKomi as an
industry leader in both design and delivery of unique, cutting-edge technology
platforms.

Innovative Development


We constantly update our leading, state-of-the-art social commerce solutions and
issue several release cycles every year.

Flexible, robust, and customisable according to our high-end enterprise client
needs, eKomi's flexibility results in feedback campaigns that are trusted,
transparent, and effective. Our experts consult with you to determine the
technology and implementation approach that best suits your business.

Quality Compliance


Reliable. Scalable. Secure.

eKomi delivers legally-compliant SaaS solutions that allow you to position your
third-party validated customer ratings in response to constantly evolving social
commerce trends for greater ROI. Not only do we provide insight into market
strategy, but we also provide consultants that free you from legal complications
and issues of competition law. Our legally stress-tested solutions guarantee a
review management tool that is constantly safe and secure.

eKomi is Global


eKomi was designed with the global business and customer in mind.

eKomi has clients from all over the world, and we want to make sure we can
provide the same high standard of service, no matter where your business is
located. For this reason, we support over 26 languages, and have offices
throughout the US and Europe. We believe that, in order to adhere to the
specific needs of our global clientele, we need to offer a universally
applicable solution, and this philosophy drives our expansion and development.


HOW YOU BENEFIT FROM EKOMI

Use reviews to increase your conversion rate

What do your customers want? Accurate delivery dates? Great customer service
beyond the point of sale? Efficient return policies? Building trust, let alone
loyalty, these days requires more than certificates and awards. There is nothing
more effective or efficient than building loyalty through authentic customer
reviews. Using the eKomi 5-star review system, you can substantially increase
your conversion rates through higher search traffic.

Gain more customers with Google Product
Integration

If your business is not listed on Google, you may be missing the opportunity to
increase your sales. Our recognition by Google allows eKomi’s independent
reviews to easily integrate within Google product listings. With eKomi's social
commerce technology, reviews are not just collected. Our goal is to capture
reviews, drive traffic to your site, and target more customers across the Web.

Get more visitors with search
engine optimised user generated content

Generating original, high-quality content from satisfied customers using their
recommendations and reviews is the goal for any online marketer. eKomi delivers
an efficient and proactive review gathering system that is easy to manage. We
integrate our APIs directly into Google products, helping websites rocket to the
top in Google rankings.

Increase your transaction volume


With eKomi you instil trust in your customers and they, in return, are persuaded
to spend more based on newly found consumer confidence created by your reviews
and ratings. Over and over studies have proven that authentic customer reviews
are more important than pricing. They can also be an important factor when a
customer is undecided about a purchase. Bottom line – customers trust other
customers more than celebrity endorsements and traditional advertising methods.

Satisfied customers are the best sales people

With 250 million users on Twitter and over 1 billion users on Facebook, isn’t it
time to broaden the reach of your business? Viral positive reviews across key
social networks can give your business a powerful advantage. More and more
businesses are beginning to see the purchasing power of consumers using social
networks. In reaction to this explosive growth, eKomi provides a social
recommendation feature that exponentially projects customer reviews to a huge
audience at no extra cost.

Protection against malicious
reviews spread over the Web

Can you put a price on the professional reputation of your business? Internet
portals these days have been specifically developed to allow the publication of
unjust negative reviews. In our experience, most negative reviews are fruit of
miscommunication or misunderstanding. With eKomi you can easily resolve disputes
amicably through a private customer dialogue, allowing companies the opportunity
to address issues to the satisfaction of the customer. But more importantly,
this process protects companies from negative reviews becoming viral across the
Web.

 * Use reviews to increase your conversion rate
 * Gain more customers with Google Product
   Integration
 * Get more visitors with search
   engine optimised user generated content
 * Increase your transaction volume
   
 * Satisfied customers are the best sales people
 * Protection against malicious
   reviews spread over the Web


HOW EKOMI WORKS

eKomi offers innovative, easy-to-implement SaaS software to gather both customer
and product reviews. Once collected, they are reviewed by eKomi’s Feedback
Management team, and then published online and syndicated to all major search
engines. The reviews can then be integrated directly into your website. You can
track your performance with eKomi through real-time statistics which are readily
available in your customer area.

Transaction
occurs

Review
Request

Review
Generated

Review
Management

Social
Recommendation

1. A customer buys your product or uses your service, validating an authentic
purchase point.
2. eKomi proactively sends out a review request.
3. Your customer leaves a review.
4. eKomi’s review team collects, manages, and publishes the review.
5. Potential customers read other client experiences.

Integrate your reviews directly into your website.

Customer reviews can be displayed through a widget, along with your overall
score and aggregate star rating.

Product reviews are shown directly on the product page, in order to increase
your conversion rate and SEO ranking.


EKOMI IS THE NEW GOLD STANDARD

“eKomi has been a wonderful partner. Easy to set up, responsive team and great
results.” — Peter Sinclair, Vice President of Marketing, ScoreBig Inc.
“After implementing a solution with eKomi, we experienced a 7% rise in our
online non-brand search traffic.” — Michael Swinson, EVP, Analytics of TrueCar
“We have seen a 59% increase in our organic search referrals since implementing
eKomi. Unless you were an existing customer, our excellent, friendly, local
customer service was not immediately obvious to the wider world, so I selected
eKomi to make our levels of customer service far more visible to both new and
existing customers. Using eKomi to collect our feedback has helped focus the
whole company on our customer service levels and achieve greater buy-in from the
rest of the company to resolve any particular issue that may arise.” — Nick
Hill, E-Commerce/Marketing Manager of Proporta
“So far I can say we have seen a 12% increase in conversion rate which I can
only attribute to first time customers being reassured by the feedback they are
reading.” — Simon Goldin, Founder of MyPure
“Through the eKomi widget, we are able to feature our top recent reviews and the
trust seal, which makes our service transparent for everyone who visits our
website. The feedback collected with eKomi has definitely helped us increase
traffic to our site. ” — Jordi Cervera, E-commerce Manager at Shopiteca




OUR CLIENTS

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EKOMI INTEGRATION

eKomi’s robust SaaS Social Commerce Technology Platform is easily implemented
with any customised or standard e-Commerce, e-Marketing and CRM solution.

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Contact us by sending an email to partnerships@ekomi-group.com with the subject
"Partner" to arrange a personal meeting with our business development and
marketing department.


Contact us


WHAT ARE YOUR CUSTOMERS SAYING? GENERATION FEEDBACK: JOIN THE CONVERSATION
TODAY.

eKomi has collected
50061000

Reviews and counting...

Get a quote

eKomi UK

eKomi Holding GmbH
Unit 5 Jupiter House Calleva Park,
Reading Berkshire RG7 8NN

Phone: +44 (0) 203 455 0456
E-Mail: info@ekomi.co.uk


eKomi Europe | Germany

eKomi Holding GmbH
Zimmerstr. 11
10969 Berlin, Germany

Phone: +49 (0) 30 2000 444 999
E-Mail: info@ekomi.de



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