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Submitted URL: http://www.symphonysummit.com//products//itsm//knowledge/-management//
Effective URL: https://www.symphonyai.com/itsm/
Submission: On September 14 via api from US — Scanned from US
Effective URL: https://www.symphonyai.com/itsm/
Submission: On September 14 via api from US — Scanned from US
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* Products
* Industries
* Overview
* Retail CPG
* Financial Services
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* Enterprise IT - ITSM/ITAM
* AI strategy
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* Eureka Gen AI Platform
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Enterprise IT - ITSM/ITAM
* Overview
* What’s New
* Platform
* Apex Platform
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* IT Service Management
* IT Asset Management
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AI-POWERED IT AND ENTERPRISE WORKFLOWS
Launch services quickly, boost productivity, and delight users. SymphonyAI is
redefining IT service management and enterprise service management with
predictive and generative AI solutions.
Get started
SymphonyAI selected as Microsoft Partner of the Year in Business Transformation:
AI Innovation
Distinction recognizes SymphonyAI’s advanced predictive and generative vertical
AI applications
Learn about the award Read the press release
ENTERPRISE IT PRODUCTS
Automate IT and enterprise service processes to resolve tickets faster, gain
visibility and control of assets, lower TCO, increase productivity, and enrich
end user experience s.
* IT Service Management
* IT Asset Management
* Digital Agent
* Service Automation
IT Service Management Icon Svg
Deliver delightful user and employee experiences and unleash untapped
productivity with an AI-powered IT and enterprise platform that’s future-proof.
* Unified service portal
* Low code/no code customizations
* Enterprise-grade multi-tenancy
* Persona-based user dashboards
* Easy integrations
Learn more
IT Asset Management Icon Svg
Maximize ROI, improve visibility, and enforce compliance across enterprise IT
assets, software licenses, and hardware.
* IT asset discovery
* Hardware and software asset management
* Asset lifecycle and compliance management
* Persona-based dashboards
* Automated asset allocation
Learn more
Digital Agent Icon Svg
Turn every conversation into an exceptional experience by resolving issues
faster, improving productivity, and saving costs.
* Advanced natural language understanding
* Service desk intelligence
* Live agent transfer
* Multi-channel and multi-tenant support
* Out-of-the-box integrations
Learn more
Service Automation Icon Svg
Accelerate business value by automating service processes and scaling rapidly,
working smarter and not harder.
* Automated task execution and scheduler
* Agentless architecture
* Event-based execution
* Custom workflows
* Built-in compliance policies and secure APIs
Learn more
WHY SYMPHONYAI FOR ENTERPRISE IT?
SIMPLIFY WORK
Streamline processes, reduce complexity, drive collaboration across your
enterprise and increase velocity to business.
UNLEASH PRODUCTIVITY
Enhance enterprise productivity by leveraging predictive and generative AI,
automation, and low-code and no-code administration.
DELIGHT USERS
Improve satisfaction by delivering a compelling, omnichannel user experience to
your employees, partners, and customers.
RAPID, REAL, RELEVANT RESULTS
* 45%
lower TCO
* 30%
tickets auto-resolved
* 50%
faster resolutions
ENTERPRISE IT PLATFORM
Refine IT and enterprise service workflows with the leading AI-powered platform
automating ITSM.
DESIGN STUDIO
Improve workflows, quickly introduce services, build inspirational design, and
craft personalized experiences that users love.
Learn more
DISCOVERY
Improve visibility into your on-prem and in-cloud IT landscape, discover IT
assets, and keep your CMDB and registers updated.
Learn more
INTEGRATION HUB
Integrate effortlessly with out-of-the-box solutions built to sync with
in-place, predominant enterprise software and platforms.
Learn more
SECURITY AND TRUST
Enjoy the peace of mind and confidence that comes with enterprise-grade security
compliance and protection.
Learn more
OPTIMIZE WITH THE SUMMIT APEX PLATFORM
Learn more
Resolve service requests up to 50% faster via agile ITSM/ESM capabilities in a
centralized, lightweight platform powered by generative and predictive AI.
EXPEDITE ROLLOUTS
Launch and manage services quickly and accelerate deployments with
low-code/no-code capabilities.
AUTOMATE SERVICES AT ENTERPRISE SCALE
Eliminate manual processes and automate service needs with scalable solutions
for teams of all sizes.
TRUSTED BY LEADING GLOBAL BRANDS
Read success stories
HIGHLY AWARDED ENTERPRISE IT SOFTWARE
ENTERPRISE IT RESOURCES
Enterprise IT
Case study Global business process management leader HGS counts on SymphonyAI IT
service management for resource optimization
Read now
Enterprise IT
Data sheet SymphonyAI IT asset controller
Read now
Enterprise IT
Data sheet SymphonyAI Asset Management Feature Overview
Read now
Enterprise IT
Case study AI-powered ITSM and ITAM
Read now
Enterprise IT
Data sheet The benefits of leveraging ITSM beyond IT and how to do it
Read now
DISCOVER THE VALUE OF SYMPHONYAI
Get started
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AI SAAS FOR THE FUTURE OF BUSINESS
SUBSCRIBE NOW
* Products
* Industries
* Overview
* Retail / CPG
* Financial Services
* Trading and Investing
* Industrial
* Media
* Enterprise IT
* AI Strategy
* Overview
* Eureka Gen AI platform
* Generative AI
* Predictive AI
* Resources
* All resources
* Analyst Reports
* Blog
* Bylines
* Case studies
* Data sheets
* Webinars
* Glossary
* Podcasts
* Videos
* White papers
* Company
* About us
* What’s New
* Newsroom
* Events
* Customers
* Recognition
* Partners
* Leadership
* Careers
* Contact us
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Learn more about SAIGroup and sister companies ConcertAI and RhythmX AI.
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