event.zendesk.com Open in urlscan Pro
54.84.134.174  Public Scan

Submitted URL: https://t.rdsv1.net/ls/click?upn=7Y-2Fe7hpGwvH7Fqg7WDfvFGHR00Mv8IWwTIqlJlN1qQ-2BMXmW2AcXnznQyMBf-2F9ru1lRig7zLk-2FXl...
Effective URL: https://event.zendesk.com/cx-talks-br-2022/?utm_campaign=2022_q4_latam_cxtalks_br&utm_medium=referral&utm_source=consmodemail
Submission: On October 25 via api from US — Scanned from DE

Form analysis 2 forms found in the DOM

<form novalidate="" aria-atomic="true" __bizdiag="1719745496" __biza="WJ__">
  <div data-qa="FormHeadline" font-size="20" color="rgb(0, 0, 0)" role="heading" aria-level="2" class="sc-kHWWYL aXas"><span class="sc-hiKfDv dRsyqq">
      <p>Inscreva-se</p>
    </span></div>
  <div>
    <div data-qa="FormNode__Container" class="SuiContainer sc-jOFryr zZyjx">
      <div data-qa="QuestionView" class="SuiContainer SuiContainer--flex-group" style="transition: opacity 125ms ease-in-out 0s; opacity: 1;">
        <div class="SuiTextInput SuiTextInput--full-width" data-qa="QuestionNode__text-First Name" data-field-name="First Name"><label id="label-2" for="field-1" class="sc-fujyAs dBPNCY SuiLabel"><span class="sc-hiKfDv dRsyqq">
              <p>Nome <strong aria-hidden="true" style="color:#DD2C00">*</strong></p>
            </span></label>
          <div id="described-by-3" class="sc-dlnjwi evgHMT SuiHelperText"></div>
          <div class="sc-hKFxyN ioehaM SuiField SuiField--full-width SuiField--has-form-el SuiTextInput-field">
            <div class="sc-eCApnc iylGhi">
              <div class="sc-jSFjdj jDbqVG SuiField__current"><span class="sc-gKAaRy fouXdm SuiField__placeholder">Insira seu nome</span><input id="field-1" aria-labelledby="label-2" aria-describedby="described-by-3" class="SuiTextInput-input"
                  name="14760214" type="text" autocomplete="off" aria-required="true" aria-invalid="false" value=""></div>
            </div>
          </div>
        </div>
      </div>
    </div>
    <div data-qa="FormNode__Container" class="SuiContainer sc-jOFryr zZyjx">
      <div data-qa="QuestionView" class="SuiContainer SuiContainer--flex-group" style="transition: opacity 125ms ease-in-out 0s; opacity: 1;">
        <div class="SuiTextInput SuiTextInput--full-width" data-qa="QuestionNode__text-Last Name" data-field-name="Last Name"><label id="label-5" for="field-4" class="sc-fujyAs dBPNCY SuiLabel"><span class="sc-hiKfDv dRsyqq">
              <p>Sobrenome <strong aria-hidden="true" style="color:#DD2C00">*</strong></p>
            </span></label>
          <div id="described-by-6" class="sc-dlnjwi evgHMT SuiHelperText"></div>
          <div class="sc-hKFxyN ioehaM SuiField SuiField--full-width SuiField--has-form-el SuiTextInput-field">
            <div class="sc-eCApnc iylGhi">
              <div class="sc-jSFjdj jDbqVG SuiField__current"><span class="sc-gKAaRy fouXdm SuiField__placeholder">Insira seu sobrenome</span><input id="field-4" aria-labelledby="label-5" aria-describedby="described-by-6" class="SuiTextInput-input"
                  name="14760215" type="text" autocomplete="off" aria-required="true" aria-invalid="false" value=""></div>
            </div>
          </div>
        </div>
      </div>
    </div>
    <div data-qa="FormNode__Container" class="SuiContainer sc-jOFryr zZyjx">
      <div data-qa="QuestionView" class="SuiContainer SuiContainer--flex-group" style="transition: opacity 125ms ease-in-out 0s; opacity: 1;">
        <div class="SuiTextInput SuiTextInput--full-width" data-qa="QuestionNode__email-Email" data-field-name="Email"><label id="label-8" for="field-7" class="sc-fujyAs dBPNCY SuiLabel"><span class="sc-hiKfDv dRsyqq">
              <p>Endereço de email da empresa <strong aria-hidden="true" style="color:#DD2C00">*</strong></p>
            </span></label>
          <div id="described-by-9" class="sc-dlnjwi evgHMT SuiHelperText"></div>
          <div class="sc-hKFxyN ioehaM SuiField SuiField--full-width SuiField--has-form-el SuiTextInput-field">
            <div class="sc-eCApnc iylGhi">
              <div class="sc-jSFjdj jDbqVG SuiField__current"><span class="sc-gKAaRy fouXdm SuiField__placeholder">Insira o endereço de email da sua empresa</span><input id="field-7" aria-labelledby="label-8" aria-describedby="described-by-9"
                  class="SuiTextInput-input" name="14760216" type="email" autocomplete="off" aria-required="true" aria-invalid="false" value=""></div>
            </div>
          </div>
        </div>
      </div>
    </div>
    <div data-qa="FormNode__Container" class="SuiContainer sc-jOFryr zZyjx">
      <div data-qa="QuestionView" class="SuiContainer SuiContainer--flex-group" style="transition: opacity 125ms ease-in-out 0s; opacity: 1;">
        <div class="SuiTextInput SuiTextInput--full-width" data-qa="QuestionNode__text-title" data-field-name="title"><label id="label-11" for="field-10" class="sc-fujyAs dBPNCY SuiLabel"><span class="sc-hiKfDv dRsyqq">
              <p>Cargo <strong aria-hidden="true" style="color:#DD2C00">*</strong></p>
            </span></label>
          <div id="described-by-12" class="sc-dlnjwi evgHMT SuiHelperText"></div>
          <div class="sc-hKFxyN ioehaM SuiField SuiField--full-width SuiField--has-form-el SuiTextInput-field">
            <div class="sc-eCApnc iylGhi">
              <div class="sc-jSFjdj jDbqVG SuiField__current"><span class="sc-gKAaRy fouXdm SuiField__placeholder">Insira seu cargo</span><input id="field-10" aria-labelledby="label-11" aria-describedby="described-by-12" class="SuiTextInput-input"
                  name="14760217" type="text" autocomplete="off" aria-required="true" aria-invalid="false" value=""></div>
            </div>
          </div>
        </div>
      </div>
    </div>
    <div data-qa="FormNode__Container" class="SuiContainer sc-jOFryr zZyjx">
      <div data-qa="QuestionView" class="SuiContainer SuiContainer--flex-group" style="transition: opacity 125ms ease-in-out 0s; opacity: 1;">
        <div class="SuiTextInput SuiTextInput--full-width" data-qa="QuestionNode__text-company" data-field-name="company"><label id="label-14" for="field-13" class="sc-fujyAs dBPNCY SuiLabel"><span class="sc-hiKfDv dRsyqq">
              <p>Nome da empresa <strong aria-hidden="true" style="color:#DD2C00">*</strong></p>
            </span></label>
          <div id="described-by-15" class="sc-dlnjwi evgHMT SuiHelperText"></div>
          <div class="sc-hKFxyN ioehaM SuiField SuiField--full-width SuiField--has-form-el SuiTextInput-field">
            <div class="sc-eCApnc iylGhi">
              <div class="sc-jSFjdj jDbqVG SuiField__current"><span class="sc-gKAaRy fouXdm SuiField__placeholder">Insira o nome da sua empresa</span><input id="field-13" aria-labelledby="label-14" aria-describedby="described-by-15"
                  class="SuiTextInput-input" name="14760218" type="text" autocomplete="off" aria-required="true" aria-invalid="false" value=""></div>
            </div>
          </div>
        </div>
      </div>
    </div>
    <div data-qa="FormNode__Container" class="SuiContainer sc-jOFryr zZyjx">
      <div data-qa="QuestionView" class="SuiContainer SuiContainer--flex-group" style="transition: opacity 125ms ease-in-out 0s; opacity: 1;">
        <div class="SuiTextInput SuiTextInput--full-width" data-qa="QuestionNode__tel-busPhone" data-field-name="busPhone"><label id="label-17" for="field-16" class="sc-fujyAs dBPNCY SuiLabel"><span class="sc-hiKfDv dRsyqq">
              <p>Telefone <strong aria-hidden="true" style="color:#DD2C00">*</strong></p>
            </span></label>
          <div id="described-by-18" class="sc-dlnjwi evgHMT SuiHelperText"></div>
          <div class="sc-hKFxyN ioehaM SuiField SuiField--full-width SuiField--has-form-el SuiTextInput-field">
            <div class="sc-eCApnc iylGhi">
              <div class="sc-jSFjdj jDbqVG SuiField__current"><span class="sc-gKAaRy fouXdm SuiField__placeholder">Insira seu número de telefone</span><input id="field-16" aria-labelledby="label-17" aria-describedby="described-by-18"
                  class="SuiTextInput-input" name="14760219" type="tel" autocomplete="off" aria-required="true" aria-invalid="false" value=""></div>
            </div>
          </div>
        </div>
      </div>
    </div>
    <div data-qa="FormNode__Container" class="SuiContainer sc-jOFryr zZyjx">
      <div data-qa="QuestionView" class="SuiContainer SuiContainer--flex-group" style="transition: opacity 125ms ease-in-out 0s; opacity: 1;">
        <div class="SuiDropdown SuiDropdown--full-width" data-qa="QuestionNode__country" data-field-name="country"><label id="label-21" class="sc-fujyAs dBPNCY SuiLabel"><span class="sc-hiKfDv dRsyqq">
              <p>País <strong aria-hidden="true" style="color:#DD2C00">*</strong></p>
            </span></label>
          <div id="described-by-19" class="sc-dlnjwi evgHMT SuiHelperText"></div>
          <div class="SuiDropdown__select"><select aria-labelledby="label-21" aria-required="true" aria-describedby="described-by-19" aria-invalid="false" class="SuiDropdown__select--mobile">
              <option value="" hidden=""></option>
              <option disabled="" hidden="" value="">Country</option>
              <option value="Brazil">Brasil</option>
              <option value="Afghanistan">Afghanistan</option>
              <option value="Aland Islands">Aland Islands</option>
              <option value="Albania">Albania</option>
              <option value="Algeria">Algeria</option>
              <option value="Andorra">Andorra</option>
              <option value="Angola">Angola</option>
              <option value="Anguilla">Anguilla</option>
              <option value="Antarctica">Antarctica</option>
              <option value="Antigua and Barbuda">Antigua and Barbuda</option>
              <option value="Argentina">Argentina</option>
              <option value="Armenia">Armenia</option>
              <option value="Aruba">Aruba</option>
              <option value="Australia">Australia</option>
              <option value="Austria">Austria</option>
              <option value="Azerbaijan">Azerbaijan</option>
              <option value="Bahamas">Bahamas</option>
              <option value="Bahrain">Bahrain</option>
              <option value="Bangladesh">Bangladesh</option>
              <option value="Barbados">Barbados</option>
              <option value="Belarus">Belarus</option>
              <option value="Belgium">Belgium</option>
              <option value="Belize">Belize</option>
              <option value="Benin">Benin</option>
              <option value="Bermuda">Bermuda</option>
              <option value="Bhutan">Bhutan</option>
              <option value="Bolivia">Bolivia</option>
              <option value="Bonaire, Sint Eustatius and Saba">Bonaire, Sint Eustatius and Saba</option>
              <option value="Bosnia and Herzegovina">Bosnia and Herzegovina</option>
              <option value="Botswana">Botswana</option>
              <option value="Bouvet Island">Bouvet Island</option>
              <option value="British Indian Ocean Territory">British Indian Ocean Territory</option>
              <option value="Brunei Darussalam">Brunei Darussalam</option>
              <option value="Bulgaria">Bulgaria</option>
              <option value="Burkina Faso">Burkina Faso</option>
              <option value="Burundi">Burundi</option>
              <option value="Cambodia">Cambodia</option>
              <option value="Cameroon">Cameroon</option>
              <option value="Canada">Canada</option>
              <option value="Cape Verde">Cape Verde</option>
              <option value="Cayman Islands">Cayman Islands</option>
              <option value="Central African Republic">Central African Republic</option>
              <option value="Chad">Chad</option>
              <option value="Chile">Chile</option>
              <option value="China">China</option>
              <option value="Christmas Island">Christmas Island</option>
              <option value="Cocos (Keeling) Islands">Cocos (Keeling) Islands</option>
              <option value="Colombia">Colombia</option>
              <option value="Comoros">Comoros</option>
              <option value="Congo">Congo</option>
              <option value="Congo, the Democratic Republic of the">Congo, the Democratic Republic of the</option>
              <option value="Cook Islands">Cook Islands</option>
              <option value="Costa Rica">Costa Rica</option>
              <option value="Cote d'Ivoire">Cote d'Ivoire</option>
              <option value="Croatia">Croatia</option>
              <option value="Cuba">Cuba</option>
              <option value="Curaçao">Curaçao</option>
              <option value="Cyprus">Cyprus</option>
              <option value="Czech Republic">Czech Republic</option>
              <option value="Denmark">Denmark</option>
              <option value="Djibouti">Djibouti</option>
              <option value="Dominica">Dominica</option>
              <option value="Dominican Republic">Dominican Republic</option>
              <option value="Ecuador">Ecuador</option>
              <option value="Egypt">Egypt</option>
              <option value="El Salvador">El Salvador</option>
              <option value="Equatorial Guinea">Equatorial Guinea</option>
              <option value="Eritrea">Eritrea</option>
              <option value="Estonia">Estonia</option>
              <option value="Ethiopia">Ethiopia</option>
              <option value="Falkland Islands (Malvinas)">Falkland Islands (Malvinas)</option>
              <option value="Faroe Islands">Faroe Islands</option>
              <option value="Fiji">Fiji</option>
              <option value="Finland">Finland</option>
              <option value="France">France</option>
              <option value="French Guiana">French Guiana</option>
              <option value="French Polynesia">French Polynesia</option>
              <option value="French Southern Territories">French Southern Territories</option>
              <option value="Gabon">Gabon</option>
              <option value="Gambia">Gambia</option>
              <option value="Georgia">Georgia</option>
              <option value="Germany">Germany</option>
              <option value="Ghana">Ghana</option>
              <option value="Gibraltar">Gibraltar</option>
              <option value="Greece">Greece</option>
              <option value="Greenland">Greenland</option>
              <option value="Grenada">Grenada</option>
              <option value="Guadeloupe">Guadeloupe</option>
              <option value="Guatemala">Guatemala</option>
              <option value="Guernsey">Guernsey</option>
              <option value="Guinea">Guinea</option>
              <option value="Guinea-Bissau">Guinea-Bissau</option>
              <option value="Guyana">Guyana</option>
              <option value="Haiti">Haiti</option>
              <option value="Heard Island and McDonald Islands">Heard Island and McDonald Islands</option>
              <option value="Holy See (Vatican City State)">Holy See (Vatican City State)</option>
              <option value="Honduras">Honduras</option>
              <option value="Hong Kong">Hong Kong</option>
              <option value="Hungary">Hungary</option>
              <option value="Iceland">Iceland</option>
              <option value="India">India</option>
              <option value="Indonesia">Indonesia</option>
              <option value="Iran, Islamic Republic of">Iran, Islamic Republic of</option>
              <option value="Iraq">Iraq</option>
              <option value="Ireland">Ireland</option>
              <option value="Isle of Man">Isle of Man</option>
              <option value="Israel">Israel</option>
              <option value="Italy">Italy</option>
              <option value="Jamaica">Jamaica</option>
              <option value="Japan">Japan</option>
              <option value="Jersey">Jersey</option>
              <option value="Jordan">Jordan</option>
              <option value="Kazakhstan">Kazakhstan</option>
              <option value="Kenya">Kenya</option>
              <option value="Kiribati">Kiribati</option>
              <option value="Korea, Democratic People's Republic of">Korea, Democratic People's Republic of</option>
              <option value="Korea, Republic of">Korea, Republic of</option>
              <option value="Kuwait">Kuwait</option>
              <option value="Kyrgyzstan">Kyrgyzstan</option>
              <option value="Lao People's Democratic Republic">Lao People's Democratic Republic</option>
              <option value="Latvia">Latvia</option>
              <option value="Lebanon">Lebanon</option>
              <option value="Lesotho">Lesotho</option>
              <option value="Liberia">Liberia</option>
              <option value="Libyan Arab Jamahiriya">Libyan Arab Jamahiriya</option>
              <option value="Liechtenstein">Liechtenstein</option>
              <option value="Lithuania">Lithuania</option>
              <option value="Luxembourg">Luxembourg</option>
              <option value="Macao">Macao</option>
              <option value="Macedonia, the former Yugoslav Republic of">Macedonia, the former Yugoslav Republic of</option>
              <option value="Madagascar">Madagascar</option>
              <option value="Malawi">Malawi</option>
              <option value="Malaysia">Malaysia</option>
              <option value="Maldives">Maldives</option>
              <option value="Mali">Mali</option>
              <option value="Malta">Malta</option>
              <option value="Marshall Islands">Marshall Islands</option>
              <option value="Martinique">Martinique</option>
              <option value="Mauritania">Mauritania</option>
              <option value="Mauritius">Mauritius</option>
              <option value="Mayotte">Mayotte</option>
              <option value="Mexico">Mexico</option>
              <option value="Moldova, Republic of">Moldova, Republic of</option>
              <option value="Monaco">Monaco</option>
              <option value="Mongolia">Mongolia</option>
              <option value="Montenegro">Montenegro</option>
              <option value="Montserrat">Montserrat</option>
              <option value="Morocco">Morocco</option>
              <option value="Mozambique">Mozambique</option>
              <option value="Myanmar">Myanmar</option>
              <option value="Namibia">Namibia</option>
              <option value="Nauru">Nauru</option>
              <option value="Nepal">Nepal</option>
              <option value="Netherlands">Netherlands</option>
              <option value="New Caledonia">New Caledonia</option>
              <option value="New Zealand">New Zealand</option>
              <option value="Nicaragua">Nicaragua</option>
              <option value="Niger">Niger</option>
              <option value="Nigeria">Nigeria</option>
              <option value="Niue">Niue</option>
              <option value="Norfolk Island">Norfolk Island</option>
              <option value="Northern Mariana Islands">Northern Mariana Islands</option>
              <option value="Norway">Norway</option>
              <option value="Oman">Oman</option>
              <option value="Pakistan">Pakistan</option>
              <option value="Palestinian Territory, Occupied">Palestinian Territory, Occupied</option>
              <option value="Panama">Panama</option>
              <option value="Papua New Guinea">Papua New Guinea</option>
              <option value="Paraguay">Paraguay</option>
              <option value="Peru">Peru</option>
              <option value="Philippines">Philippines</option>
              <option value="Pitcairn">Pitcairn</option>
              <option value="Poland">Poland</option>
              <option value="Portugal">Portugal</option>
              <option value="Qatar">Qatar</option>
              <option value="Reunion">Reunion</option>
              <option value="Romania">Romania</option>
              <option value="Russian Federation">Russian Federation</option>
              <option value="Rwanda">Rwanda</option>
              <option value="Saint Barthélemy">Saint Barthélemy</option>
              <option value="Saint Helena">Saint Helena</option>
              <option value="Saint Kitts and Nevis">Saint Kitts and Nevis</option>
              <option value="Saint Lucia">Saint Lucia</option>
              <option value="Saint Martin (French part)">Saint Martin (French part)</option>
              <option value="Saint Pierre and Miquelon">Saint Pierre and Miquelon</option>
              <option value="Saint Vincent and the Grenadines">Saint Vincent and the Grenadines</option>
              <option value="Samoa">Samoa</option>
              <option value="San Marino">San Marino</option>
              <option value="Sao Tome and Principe">Sao Tome and Principe</option>
              <option value="Saudi Arabia">Saudi Arabia</option>
              <option value="Senegal">Senegal</option>
              <option value="Serbia">Serbia</option>
              <option value="Seychelles">Seychelles</option>
              <option value="Sierra Leone">Sierra Leone</option>
              <option value="Singapore">Singapore</option>
              <option value="Sint Maarten">Sint Maarten</option>
              <option value="Slovakia">Slovakia</option>
              <option value="Slovenia">Slovenia</option>
              <option value="Solomon Islands">Solomon Islands</option>
              <option value="Somalia">Somalia</option>
              <option value="South Africa">South Africa</option>
              <option value="South Georgia and the South Sandwich Islands">South Georgia and the South Sandwich Islands</option>
              <option value="South Sudan">South Sudan</option>
              <option value="Spain">Spain</option>
              <option value="Sri Lanka">Sri Lanka</option>
              <option value="Sudan">Sudan</option>
              <option value="Suriname">Suriname</option>
              <option value="Svalbard and Jan Mayen">Svalbard and Jan Mayen</option>
              <option value="Swaziland">Swaziland</option>
              <option value="Sweden">Sweden</option>
              <option value="Switzerland">Switzerland</option>
              <option value="Syrian Arab Republic">Syrian Arab Republic</option>
              <option value="Taiwan">Taiwan</option>
              <option value="Tajikistan">Tajikistan</option>
              <option value="Tanzania, United Republic of">Tanzania, United Republic of</option>
              <option value="Thailand">Thailand</option>
              <option value="Timor-Leste">Timor-Leste</option>
              <option value="Togo">Togo</option>
              <option value="Tokelau">Tokelau</option>
              <option value="Tonga">Tonga</option>
              <option value="Trinidad and Tobago">Trinidad and Tobago</option>
              <option value="Tunisia">Tunisia</option>
              <option value="Turkey">Turkey</option>
              <option value="Turkmenistan">Turkmenistan</option>
              <option value="Turks and Caicos Islands">Turks and Caicos Islands</option>
              <option value="Tuvalu">Tuvalu</option>
              <option value="Uganda">Uganda</option>
              <option value="Ukraine">Ukraine</option>
              <option value="United Arab Emirates">United Arab Emirates</option>
              <option value="United Kingdom">United Kingdom</option>
              <option value="United States">United States</option>
              <option value="Uruguay">Uruguay</option>
              <option value="Uzbekistan">Uzbekistan</option>
              <option value="Vanuatu">Vanuatu</option>
              <option value="Venezuela">Venezuela</option>
              <option value="Viet Nam">Viet Nam</option>
              <option value="Virgin Islands, British">Virgin Islands, British</option>
              <option value="Wallis and Futuna">Wallis and Futuna</option>
              <option value="Western Sahara">Western Sahara</option>
              <option value="Yemen">Yemen</option>
              <option value="Zambia">Zambia</option>
              <option value="Zimbabwe">Zimbabwe</option>
            </select>
            <div class="SuiPopoverMenu SuiPopoverMenu--full-width">
              <div class="SuiPopoverButton" aria-haspopup="listbox">
                <div>
                  <div class="sc-hKFxyN ioehaM SuiField SuiField--full-width SuiField--dropdown SuiField--has-form-el SuiDropdown-field" data-qa="SuiDropdown-button">
                    <div class="sc-eCApnc iylGhi">
                      <div class="sc-jSFjdj jDbqVG SuiField__current"><span class="sc-gKAaRy fouXdm SuiField__placeholder">Country</span><select aria-labelledby="label-21" aria-required="true" aria-describedby="described-by-19" aria-invalid="false"
                          class="SuiDropdown-select is-placeholder" name="14760220">
                          <option disabled="" hidden="" value="">Country</option>
                          <option value="Brazil">Brasil</option>
                          <option value="Afghanistan">Afghanistan</option>
                          <option value="Aland Islands">Aland Islands</option>
                          <option value="Albania">Albania</option>
                          <option value="Algeria">Algeria</option>
                          <option value="Andorra">Andorra</option>
                          <option value="Angola">Angola</option>
                          <option value="Anguilla">Anguilla</option>
                          <option value="Antarctica">Antarctica</option>
                          <option value="Antigua and Barbuda">Antigua and Barbuda</option>
                          <option value="Argentina">Argentina</option>
                          <option value="Armenia">Armenia</option>
                          <option value="Aruba">Aruba</option>
                          <option value="Australia">Australia</option>
                          <option value="Austria">Austria</option>
                          <option value="Azerbaijan">Azerbaijan</option>
                          <option value="Bahamas">Bahamas</option>
                          <option value="Bahrain">Bahrain</option>
                          <option value="Bangladesh">Bangladesh</option>
                          <option value="Barbados">Barbados</option>
                          <option value="Belarus">Belarus</option>
                          <option value="Belgium">Belgium</option>
                          <option value="Belize">Belize</option>
                          <option value="Benin">Benin</option>
                          <option value="Bermuda">Bermuda</option>
                          <option value="Bhutan">Bhutan</option>
                          <option value="Bolivia">Bolivia</option>
                          <option value="Bonaire, Sint Eustatius and Saba">Bonaire, Sint Eustatius and Saba</option>
                          <option value="Bosnia and Herzegovina">Bosnia and Herzegovina</option>
                          <option value="Botswana">Botswana</option>
                          <option value="Bouvet Island">Bouvet Island</option>
                          <option value="British Indian Ocean Territory">British Indian Ocean Territory</option>
                          <option value="Brunei Darussalam">Brunei Darussalam</option>
                          <option value="Bulgaria">Bulgaria</option>
                          <option value="Burkina Faso">Burkina Faso</option>
                          <option value="Burundi">Burundi</option>
                          <option value="Cambodia">Cambodia</option>
                          <option value="Cameroon">Cameroon</option>
                          <option value="Canada">Canada</option>
                          <option value="Cape Verde">Cape Verde</option>
                          <option value="Cayman Islands">Cayman Islands</option>
                          <option value="Central African Republic">Central African Republic</option>
                          <option value="Chad">Chad</option>
                          <option value="Chile">Chile</option>
                          <option value="China">China</option>
                          <option value="Christmas Island">Christmas Island</option>
                          <option value="Cocos (Keeling) Islands">Cocos (Keeling) Islands</option>
                          <option value="Colombia">Colombia</option>
                          <option value="Comoros">Comoros</option>
                          <option value="Congo">Congo</option>
                          <option value="Congo, the Democratic Republic of the">Congo, the Democratic Republic of the</option>
                          <option value="Cook Islands">Cook Islands</option>
                          <option value="Costa Rica">Costa Rica</option>
                          <option value="Cote d'Ivoire">Cote d'Ivoire</option>
                          <option value="Croatia">Croatia</option>
                          <option value="Cuba">Cuba</option>
                          <option value="Curaçao">Curaçao</option>
                          <option value="Cyprus">Cyprus</option>
                          <option value="Czech Republic">Czech Republic</option>
                          <option value="Denmark">Denmark</option>
                          <option value="Djibouti">Djibouti</option>
                          <option value="Dominica">Dominica</option>
                          <option value="Dominican Republic">Dominican Republic</option>
                          <option value="Ecuador">Ecuador</option>
                          <option value="Egypt">Egypt</option>
                          <option value="El Salvador">El Salvador</option>
                          <option value="Equatorial Guinea">Equatorial Guinea</option>
                          <option value="Eritrea">Eritrea</option>
                          <option value="Estonia">Estonia</option>
                          <option value="Ethiopia">Ethiopia</option>
                          <option value="Falkland Islands (Malvinas)">Falkland Islands (Malvinas)</option>
                          <option value="Faroe Islands">Faroe Islands</option>
                          <option value="Fiji">Fiji</option>
                          <option value="Finland">Finland</option>
                          <option value="France">France</option>
                          <option value="French Guiana">French Guiana</option>
                          <option value="French Polynesia">French Polynesia</option>
                          <option value="French Southern Territories">French Southern Territories</option>
                          <option value="Gabon">Gabon</option>
                          <option value="Gambia">Gambia</option>
                          <option value="Georgia">Georgia</option>
                          <option value="Germany">Germany</option>
                          <option value="Ghana">Ghana</option>
                          <option value="Gibraltar">Gibraltar</option>
                          <option value="Greece">Greece</option>
                          <option value="Greenland">Greenland</option>
                          <option value="Grenada">Grenada</option>
                          <option value="Guadeloupe">Guadeloupe</option>
                          <option value="Guatemala">Guatemala</option>
                          <option value="Guernsey">Guernsey</option>
                          <option value="Guinea">Guinea</option>
                          <option value="Guinea-Bissau">Guinea-Bissau</option>
                          <option value="Guyana">Guyana</option>
                          <option value="Haiti">Haiti</option>
                          <option value="Heard Island and McDonald Islands">Heard Island and McDonald Islands</option>
                          <option value="Holy See (Vatican City State)">Holy See (Vatican City State)</option>
                          <option value="Honduras">Honduras</option>
                          <option value="Hong Kong">Hong Kong</option>
                          <option value="Hungary">Hungary</option>
                          <option value="Iceland">Iceland</option>
                          <option value="India">India</option>
                          <option value="Indonesia">Indonesia</option>
                          <option value="Iran, Islamic Republic of">Iran, Islamic Republic of</option>
                          <option value="Iraq">Iraq</option>
                          <option value="Ireland">Ireland</option>
                          <option value="Isle of Man">Isle of Man</option>
                          <option value="Israel">Israel</option>
                          <option value="Italy">Italy</option>
                          <option value="Jamaica">Jamaica</option>
                          <option value="Japan">Japan</option>
                          <option value="Jersey">Jersey</option>
                          <option value="Jordan">Jordan</option>
                          <option value="Kazakhstan">Kazakhstan</option>
                          <option value="Kenya">Kenya</option>
                          <option value="Kiribati">Kiribati</option>
                          <option value="Korea, Democratic People's Republic of">Korea, Democratic People's Republic of</option>
                          <option value="Korea, Republic of">Korea, Republic of</option>
                          <option value="Kuwait">Kuwait</option>
                          <option value="Kyrgyzstan">Kyrgyzstan</option>
                          <option value="Lao People's Democratic Republic">Lao People's Democratic Republic</option>
                          <option value="Latvia">Latvia</option>
                          <option value="Lebanon">Lebanon</option>
                          <option value="Lesotho">Lesotho</option>
                          <option value="Liberia">Liberia</option>
                          <option value="Libyan Arab Jamahiriya">Libyan Arab Jamahiriya</option>
                          <option value="Liechtenstein">Liechtenstein</option>
                          <option value="Lithuania">Lithuania</option>
                          <option value="Luxembourg">Luxembourg</option>
                          <option value="Macao">Macao</option>
                          <option value="Macedonia, the former Yugoslav Republic of">Macedonia, the former Yugoslav Republic of</option>
                          <option value="Madagascar">Madagascar</option>
                          <option value="Malawi">Malawi</option>
                          <option value="Malaysia">Malaysia</option>
                          <option value="Maldives">Maldives</option>
                          <option value="Mali">Mali</option>
                          <option value="Malta">Malta</option>
                          <option value="Marshall Islands">Marshall Islands</option>
                          <option value="Martinique">Martinique</option>
                          <option value="Mauritania">Mauritania</option>
                          <option value="Mauritius">Mauritius</option>
                          <option value="Mayotte">Mayotte</option>
                          <option value="Mexico">Mexico</option>
                          <option value="Moldova, Republic of">Moldova, Republic of</option>
                          <option value="Monaco">Monaco</option>
                          <option value="Mongolia">Mongolia</option>
                          <option value="Montenegro">Montenegro</option>
                          <option value="Montserrat">Montserrat</option>
                          <option value="Morocco">Morocco</option>
                          <option value="Mozambique">Mozambique</option>
                          <option value="Myanmar">Myanmar</option>
                          <option value="Namibia">Namibia</option>
                          <option value="Nauru">Nauru</option>
                          <option value="Nepal">Nepal</option>
                          <option value="Netherlands">Netherlands</option>
                          <option value="New Caledonia">New Caledonia</option>
                          <option value="New Zealand">New Zealand</option>
                          <option value="Nicaragua">Nicaragua</option>
                          <option value="Niger">Niger</option>
                          <option value="Nigeria">Nigeria</option>
                          <option value="Niue">Niue</option>
                          <option value="Norfolk Island">Norfolk Island</option>
                          <option value="Northern Mariana Islands">Northern Mariana Islands</option>
                          <option value="Norway">Norway</option>
                          <option value="Oman">Oman</option>
                          <option value="Pakistan">Pakistan</option>
                          <option value="Palestinian Territory, Occupied">Palestinian Territory, Occupied</option>
                          <option value="Panama">Panama</option>
                          <option value="Papua New Guinea">Papua New Guinea</option>
                          <option value="Paraguay">Paraguay</option>
                          <option value="Peru">Peru</option>
                          <option value="Philippines">Philippines</option>
                          <option value="Pitcairn">Pitcairn</option>
                          <option value="Poland">Poland</option>
                          <option value="Portugal">Portugal</option>
                          <option value="Qatar">Qatar</option>
                          <option value="Reunion">Reunion</option>
                          <option value="Romania">Romania</option>
                          <option value="Russian Federation">Russian Federation</option>
                          <option value="Rwanda">Rwanda</option>
                          <option value="Saint Barthélemy">Saint Barthélemy</option>
                          <option value="Saint Helena">Saint Helena</option>
                          <option value="Saint Kitts and Nevis">Saint Kitts and Nevis</option>
                          <option value="Saint Lucia">Saint Lucia</option>
                          <option value="Saint Martin (French part)">Saint Martin (French part)</option>
                          <option value="Saint Pierre and Miquelon">Saint Pierre and Miquelon</option>
                          <option value="Saint Vincent and the Grenadines">Saint Vincent and the Grenadines</option>
                          <option value="Samoa">Samoa</option>
                          <option value="San Marino">San Marino</option>
                          <option value="Sao Tome and Principe">Sao Tome and Principe</option>
                          <option value="Saudi Arabia">Saudi Arabia</option>
                          <option value="Senegal">Senegal</option>
                          <option value="Serbia">Serbia</option>
                          <option value="Seychelles">Seychelles</option>
                          <option value="Sierra Leone">Sierra Leone</option>
                          <option value="Singapore">Singapore</option>
                          <option value="Sint Maarten">Sint Maarten</option>
                          <option value="Slovakia">Slovakia</option>
                          <option value="Slovenia">Slovenia</option>
                          <option value="Solomon Islands">Solomon Islands</option>
                          <option value="Somalia">Somalia</option>
                          <option value="South Africa">South Africa</option>
                          <option value="South Georgia and the South Sandwich Islands">South Georgia and the South Sandwich Islands</option>
                          <option value="South Sudan">South Sudan</option>
                          <option value="Spain">Spain</option>
                          <option value="Sri Lanka">Sri Lanka</option>
                          <option value="Sudan">Sudan</option>
                          <option value="Suriname">Suriname</option>
                          <option value="Svalbard and Jan Mayen">Svalbard and Jan Mayen</option>
                          <option value="Swaziland">Swaziland</option>
                          <option value="Sweden">Sweden</option>
                          <option value="Switzerland">Switzerland</option>
                          <option value="Syrian Arab Republic">Syrian Arab Republic</option>
                          <option value="Taiwan">Taiwan</option>
                          <option value="Tajikistan">Tajikistan</option>
                          <option value="Tanzania, United Republic of">Tanzania, United Republic of</option>
                          <option value="Thailand">Thailand</option>
                          <option value="Timor-Leste">Timor-Leste</option>
                          <option value="Togo">Togo</option>
                          <option value="Tokelau">Tokelau</option>
                          <option value="Tonga">Tonga</option>
                          <option value="Trinidad and Tobago">Trinidad and Tobago</option>
                          <option value="Tunisia">Tunisia</option>
                          <option value="Turkey">Turkey</option>
                          <option value="Turkmenistan">Turkmenistan</option>
                          <option value="Turks and Caicos Islands">Turks and Caicos Islands</option>
                          <option value="Tuvalu">Tuvalu</option>
                          <option value="Uganda">Uganda</option>
                          <option value="Ukraine">Ukraine</option>
                          <option value="United Arab Emirates">United Arab Emirates</option>
                          <option value="United Kingdom">United Kingdom</option>
                          <option value="United States">United States</option>
                          <option value="Uruguay">Uruguay</option>
                          <option value="Uzbekistan">Uzbekistan</option>
                          <option value="Vanuatu">Vanuatu</option>
                          <option value="Venezuela">Venezuela</option>
                          <option value="Viet Nam">Viet Nam</option>
                          <option value="Virgin Islands, British">Virgin Islands, British</option>
                          <option value="Wallis and Futuna">Wallis and Futuna</option>
                          <option value="Western Sahara">Western Sahara</option>
                          <option value="Yemen">Yemen</option>
                          <option value="Zambia">Zambia</option>
                          <option value="Zimbabwe">Zimbabwe</option>
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                  <p>Sim, envie notificações sobre produtos e serviços da Zendesk. (Você pode cancelar a assinatura a qualquer momento.)</p>
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          data-field-name="Gostaria que a Zendesk compartilhasse minhas informações com parceiros de eventos para que eu receba notícias, atualizações e informações sobre seus produtos e serviços. Você pode cancelar sua inscrição a qualquer momento.">
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                  <p>Gostaria que a Zendesk compartilhasse minhas informações com parceiros de eventos para que eu receba notícias, atualizações e informações sobre seus produtos e serviços. Você pode cancelar sua inscrição a qualquer momento.</p>
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    <div data-qa="FormNode__Container" class="SuiContainer sc-jOFryr zZyjx">
      <div data-qa="QuestionView" class="SuiContainer SuiContainer--flex-group" style="transition: opacity 125ms ease-in-out 0s; opacity: 1;">
        <div class="SuiCheckbox QuestionNode__checkbox SuiCheckbox--checked" data-qa="QuestionNode__I agree to the Zendesk privacy policy." data-field-name="I agree to the Zendesk privacy policy.">
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                  <p>Concordo com a <a target="_blank" href="https://www.zendesk.com/company/policies-procedures/zendesk-events-policy/">política de privacidade</a> para eventos da Zendesk.<br> <strong aria-hidden="true"
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            <p>Enviar</p>
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              <p>Endereço de email da empresa <strong aria-hidden="true" style="color:#DD2C00">*</strong></p>
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              <div class="sc-jSFjdj jDbqVG SuiField__current"><span class="sc-gKAaRy fouXdm SuiField__placeholder">Insira o endereço de email da sua empresa</span><input id="field-43" aria-labelledby="label-44" aria-describedby="described-by-45"
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              <p>Cargo <strong aria-hidden="true" style="color:#DD2C00">*</strong></p>
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          <div class="sc-hKFxyN ioehaM SuiField SuiField--full-width SuiField--has-form-el SuiTextInput-field">
            <div class="sc-eCApnc iylGhi">
              <div class="sc-jSFjdj jDbqVG SuiField__current"><span class="sc-gKAaRy fouXdm SuiField__placeholder">Insira seu cargo</span><input id="field-46" aria-labelledby="label-47" aria-describedby="described-by-48" class="SuiTextInput-input"
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          <div class="sc-hKFxyN ioehaM SuiField SuiField--full-width SuiField--has-form-el SuiTextInput-field">
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              <div class="sc-jSFjdj jDbqVG SuiField__current"><span class="sc-gKAaRy fouXdm SuiField__placeholder">Insira o nome da sua empresa</span><input id="field-49" aria-labelledby="label-50" aria-describedby="described-by-51"
                  class="SuiTextInput-input" name="14760218" type="text" autocomplete="off" aria-required="true" aria-invalid="false" value=""></div>
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          </div>
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    <div data-qa="FormNode__Container" class="SuiContainer sc-jOFryr zZyjx">
      <div data-qa="QuestionView" class="SuiContainer SuiContainer--flex-group" style="transition: opacity 125ms ease-in-out 0s; opacity: 1;">
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          <div class="sc-hKFxyN ioehaM SuiField SuiField--full-width SuiField--has-form-el SuiTextInput-field">
            <div class="sc-eCApnc iylGhi">
              <div class="sc-jSFjdj jDbqVG SuiField__current"><span class="sc-gKAaRy fouXdm SuiField__placeholder">Insira seu número de telefone</span><input id="field-52" aria-labelledby="label-53" aria-describedby="described-by-54"
                  class="SuiTextInput-input" name="14760219" type="tel" autocomplete="off" aria-required="true" aria-invalid="false" value=""></div>
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          </div>
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    </div>
    <div data-qa="FormNode__Container" class="SuiContainer sc-jOFryr zZyjx">
      <div data-qa="QuestionView" class="SuiContainer SuiContainer--flex-group" style="transition: opacity 125ms ease-in-out 0s; opacity: 1;">
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              <p>País <strong aria-hidden="true" style="color:#DD2C00">*</strong></p>
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          <div class="SuiDropdown__select"><select aria-labelledby="label-57" aria-required="true" aria-describedby="described-by-55" aria-invalid="false" class="SuiDropdown__select--mobile">
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              <option value="Albania">Albania</option>
              <option value="Algeria">Algeria</option>
              <option value="Andorra">Andorra</option>
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              <option value="Aruba">Aruba</option>
              <option value="Australia">Australia</option>
              <option value="Austria">Austria</option>
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              <option value="Bahamas">Bahamas</option>
              <option value="Bahrain">Bahrain</option>
              <option value="Bangladesh">Bangladesh</option>
              <option value="Barbados">Barbados</option>
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              <option value="Belize">Belize</option>
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              <option value="Bonaire, Sint Eustatius and Saba">Bonaire, Sint Eustatius and Saba</option>
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              <option value="Brunei Darussalam">Brunei Darussalam</option>
              <option value="Bulgaria">Bulgaria</option>
              <option value="Burkina Faso">Burkina Faso</option>
              <option value="Burundi">Burundi</option>
              <option value="Cambodia">Cambodia</option>
              <option value="Cameroon">Cameroon</option>
              <option value="Canada">Canada</option>
              <option value="Cape Verde">Cape Verde</option>
              <option value="Cayman Islands">Cayman Islands</option>
              <option value="Central African Republic">Central African Republic</option>
              <option value="Chad">Chad</option>
              <option value="Chile">Chile</option>
              <option value="China">China</option>
              <option value="Christmas Island">Christmas Island</option>
              <option value="Cocos (Keeling) Islands">Cocos (Keeling) Islands</option>
              <option value="Colombia">Colombia</option>
              <option value="Comoros">Comoros</option>
              <option value="Congo">Congo</option>
              <option value="Congo, the Democratic Republic of the">Congo, the Democratic Republic of the</option>
              <option value="Cook Islands">Cook Islands</option>
              <option value="Costa Rica">Costa Rica</option>
              <option value="Cote d'Ivoire">Cote d'Ivoire</option>
              <option value="Croatia">Croatia</option>
              <option value="Cuba">Cuba</option>
              <option value="Curaçao">Curaçao</option>
              <option value="Cyprus">Cyprus</option>
              <option value="Czech Republic">Czech Republic</option>
              <option value="Denmark">Denmark</option>
              <option value="Djibouti">Djibouti</option>
              <option value="Dominica">Dominica</option>
              <option value="Dominican Republic">Dominican Republic</option>
              <option value="Ecuador">Ecuador</option>
              <option value="Egypt">Egypt</option>
              <option value="El Salvador">El Salvador</option>
              <option value="Equatorial Guinea">Equatorial Guinea</option>
              <option value="Eritrea">Eritrea</option>
              <option value="Estonia">Estonia</option>
              <option value="Ethiopia">Ethiopia</option>
              <option value="Falkland Islands (Malvinas)">Falkland Islands (Malvinas)</option>
              <option value="Faroe Islands">Faroe Islands</option>
              <option value="Fiji">Fiji</option>
              <option value="Finland">Finland</option>
              <option value="France">France</option>
              <option value="French Guiana">French Guiana</option>
              <option value="French Polynesia">French Polynesia</option>
              <option value="French Southern Territories">French Southern Territories</option>
              <option value="Gabon">Gabon</option>
              <option value="Gambia">Gambia</option>
              <option value="Georgia">Georgia</option>
              <option value="Germany">Germany</option>
              <option value="Ghana">Ghana</option>
              <option value="Gibraltar">Gibraltar</option>
              <option value="Greece">Greece</option>
              <option value="Greenland">Greenland</option>
              <option value="Grenada">Grenada</option>
              <option value="Guadeloupe">Guadeloupe</option>
              <option value="Guatemala">Guatemala</option>
              <option value="Guernsey">Guernsey</option>
              <option value="Guinea">Guinea</option>
              <option value="Guinea-Bissau">Guinea-Bissau</option>
              <option value="Guyana">Guyana</option>
              <option value="Haiti">Haiti</option>
              <option value="Heard Island and McDonald Islands">Heard Island and McDonald Islands</option>
              <option value="Holy See (Vatican City State)">Holy See (Vatican City State)</option>
              <option value="Honduras">Honduras</option>
              <option value="Hong Kong">Hong Kong</option>
              <option value="Hungary">Hungary</option>
              <option value="Iceland">Iceland</option>
              <option value="India">India</option>
              <option value="Indonesia">Indonesia</option>
              <option value="Iran, Islamic Republic of">Iran, Islamic Republic of</option>
              <option value="Iraq">Iraq</option>
              <option value="Ireland">Ireland</option>
              <option value="Isle of Man">Isle of Man</option>
              <option value="Israel">Israel</option>
              <option value="Italy">Italy</option>
              <option value="Jamaica">Jamaica</option>
              <option value="Japan">Japan</option>
              <option value="Jersey">Jersey</option>
              <option value="Jordan">Jordan</option>
              <option value="Kazakhstan">Kazakhstan</option>
              <option value="Kenya">Kenya</option>
              <option value="Kiribati">Kiribati</option>
              <option value="Korea, Democratic People's Republic of">Korea, Democratic People's Republic of</option>
              <option value="Korea, Republic of">Korea, Republic of</option>
              <option value="Kuwait">Kuwait</option>
              <option value="Kyrgyzstan">Kyrgyzstan</option>
              <option value="Lao People's Democratic Republic">Lao People's Democratic Republic</option>
              <option value="Latvia">Latvia</option>
              <option value="Lebanon">Lebanon</option>
              <option value="Lesotho">Lesotho</option>
              <option value="Liberia">Liberia</option>
              <option value="Libyan Arab Jamahiriya">Libyan Arab Jamahiriya</option>
              <option value="Liechtenstein">Liechtenstein</option>
              <option value="Lithuania">Lithuania</option>
              <option value="Luxembourg">Luxembourg</option>
              <option value="Macao">Macao</option>
              <option value="Macedonia, the former Yugoslav Republic of">Macedonia, the former Yugoslav Republic of</option>
              <option value="Madagascar">Madagascar</option>
              <option value="Malawi">Malawi</option>
              <option value="Malaysia">Malaysia</option>
              <option value="Maldives">Maldives</option>
              <option value="Mali">Mali</option>
              <option value="Malta">Malta</option>
              <option value="Marshall Islands">Marshall Islands</option>
              <option value="Martinique">Martinique</option>
              <option value="Mauritania">Mauritania</option>
              <option value="Mauritius">Mauritius</option>
              <option value="Mayotte">Mayotte</option>
              <option value="Mexico">Mexico</option>
              <option value="Moldova, Republic of">Moldova, Republic of</option>
              <option value="Monaco">Monaco</option>
              <option value="Mongolia">Mongolia</option>
              <option value="Montenegro">Montenegro</option>
              <option value="Montserrat">Montserrat</option>
              <option value="Morocco">Morocco</option>
              <option value="Mozambique">Mozambique</option>
              <option value="Myanmar">Myanmar</option>
              <option value="Namibia">Namibia</option>
              <option value="Nauru">Nauru</option>
              <option value="Nepal">Nepal</option>
              <option value="Netherlands">Netherlands</option>
              <option value="New Caledonia">New Caledonia</option>
              <option value="New Zealand">New Zealand</option>
              <option value="Nicaragua">Nicaragua</option>
              <option value="Niger">Niger</option>
              <option value="Nigeria">Nigeria</option>
              <option value="Niue">Niue</option>
              <option value="Norfolk Island">Norfolk Island</option>
              <option value="Northern Mariana Islands">Northern Mariana Islands</option>
              <option value="Norway">Norway</option>
              <option value="Oman">Oman</option>
              <option value="Pakistan">Pakistan</option>
              <option value="Palestinian Territory, Occupied">Palestinian Territory, Occupied</option>
              <option value="Panama">Panama</option>
              <option value="Papua New Guinea">Papua New Guinea</option>
              <option value="Paraguay">Paraguay</option>
              <option value="Peru">Peru</option>
              <option value="Philippines">Philippines</option>
              <option value="Pitcairn">Pitcairn</option>
              <option value="Poland">Poland</option>
              <option value="Portugal">Portugal</option>
              <option value="Qatar">Qatar</option>
              <option value="Reunion">Reunion</option>
              <option value="Romania">Romania</option>
              <option value="Russian Federation">Russian Federation</option>
              <option value="Rwanda">Rwanda</option>
              <option value="Saint Barthélemy">Saint Barthélemy</option>
              <option value="Saint Helena">Saint Helena</option>
              <option value="Saint Kitts and Nevis">Saint Kitts and Nevis</option>
              <option value="Saint Lucia">Saint Lucia</option>
              <option value="Saint Martin (French part)">Saint Martin (French part)</option>
              <option value="Saint Pierre and Miquelon">Saint Pierre and Miquelon</option>
              <option value="Saint Vincent and the Grenadines">Saint Vincent and the Grenadines</option>
              <option value="Samoa">Samoa</option>
              <option value="San Marino">San Marino</option>
              <option value="Sao Tome and Principe">Sao Tome and Principe</option>
              <option value="Saudi Arabia">Saudi Arabia</option>
              <option value="Senegal">Senegal</option>
              <option value="Serbia">Serbia</option>
              <option value="Seychelles">Seychelles</option>
              <option value="Sierra Leone">Sierra Leone</option>
              <option value="Singapore">Singapore</option>
              <option value="Sint Maarten">Sint Maarten</option>
              <option value="Slovakia">Slovakia</option>
              <option value="Slovenia">Slovenia</option>
              <option value="Solomon Islands">Solomon Islands</option>
              <option value="Somalia">Somalia</option>
              <option value="South Africa">South Africa</option>
              <option value="South Georgia and the South Sandwich Islands">South Georgia and the South Sandwich Islands</option>
              <option value="South Sudan">South Sudan</option>
              <option value="Spain">Spain</option>
              <option value="Sri Lanka">Sri Lanka</option>
              <option value="Sudan">Sudan</option>
              <option value="Suriname">Suriname</option>
              <option value="Svalbard and Jan Mayen">Svalbard and Jan Mayen</option>
              <option value="Swaziland">Swaziland</option>
              <option value="Sweden">Sweden</option>
              <option value="Switzerland">Switzerland</option>
              <option value="Syrian Arab Republic">Syrian Arab Republic</option>
              <option value="Taiwan">Taiwan</option>
              <option value="Tajikistan">Tajikistan</option>
              <option value="Tanzania, United Republic of">Tanzania, United Republic of</option>
              <option value="Thailand">Thailand</option>
              <option value="Timor-Leste">Timor-Leste</option>
              <option value="Togo">Togo</option>
              <option value="Tokelau">Tokelau</option>
              <option value="Tonga">Tonga</option>
              <option value="Trinidad and Tobago">Trinidad and Tobago</option>
              <option value="Tunisia">Tunisia</option>
              <option value="Turkey">Turkey</option>
              <option value="Turkmenistan">Turkmenistan</option>
              <option value="Turks and Caicos Islands">Turks and Caicos Islands</option>
              <option value="Tuvalu">Tuvalu</option>
              <option value="Uganda">Uganda</option>
              <option value="Ukraine">Ukraine</option>
              <option value="United Arab Emirates">United Arab Emirates</option>
              <option value="United Kingdom">United Kingdom</option>
              <option value="United States">United States</option>
              <option value="Uruguay">Uruguay</option>
              <option value="Uzbekistan">Uzbekistan</option>
              <option value="Vanuatu">Vanuatu</option>
              <option value="Venezuela">Venezuela</option>
              <option value="Viet Nam">Viet Nam</option>
              <option value="Virgin Islands, British">Virgin Islands, British</option>
              <option value="Wallis and Futuna">Wallis and Futuna</option>
              <option value="Western Sahara">Western Sahara</option>
              <option value="Yemen">Yemen</option>
              <option value="Zambia">Zambia</option>
              <option value="Zimbabwe">Zimbabwe</option>
            </select>
            <div class="SuiPopoverMenu SuiPopoverMenu--full-width">
              <div class="SuiPopoverButton" aria-haspopup="listbox">
                <div>
                  <div class="sc-hKFxyN ioehaM SuiField SuiField--full-width SuiField--dropdown SuiField--has-form-el SuiDropdown-field" data-qa="SuiDropdown-button">
                    <div class="sc-eCApnc iylGhi">
                      <div class="sc-jSFjdj jDbqVG SuiField__current"><span class="sc-gKAaRy fouXdm SuiField__placeholder">Country</span><select aria-labelledby="label-57" aria-required="true" aria-describedby="described-by-55" aria-invalid="false"
                          class="SuiDropdown-select is-placeholder" name="14760220">
                          <option disabled="" hidden="" value="">Country</option>
                          <option value="Brazil">Brasil</option>
                          <option value="Afghanistan">Afghanistan</option>
                          <option value="Aland Islands">Aland Islands</option>
                          <option value="Albania">Albania</option>
                          <option value="Algeria">Algeria</option>
                          <option value="Andorra">Andorra</option>
                          <option value="Angola">Angola</option>
                          <option value="Anguilla">Anguilla</option>
                          <option value="Antarctica">Antarctica</option>
                          <option value="Antigua and Barbuda">Antigua and Barbuda</option>
                          <option value="Argentina">Argentina</option>
                          <option value="Armenia">Armenia</option>
                          <option value="Aruba">Aruba</option>
                          <option value="Australia">Australia</option>
                          <option value="Austria">Austria</option>
                          <option value="Azerbaijan">Azerbaijan</option>
                          <option value="Bahamas">Bahamas</option>
                          <option value="Bahrain">Bahrain</option>
                          <option value="Bangladesh">Bangladesh</option>
                          <option value="Barbados">Barbados</option>
                          <option value="Belarus">Belarus</option>
                          <option value="Belgium">Belgium</option>
                          <option value="Belize">Belize</option>
                          <option value="Benin">Benin</option>
                          <option value="Bermuda">Bermuda</option>
                          <option value="Bhutan">Bhutan</option>
                          <option value="Bolivia">Bolivia</option>
                          <option value="Bonaire, Sint Eustatius and Saba">Bonaire, Sint Eustatius and Saba</option>
                          <option value="Bosnia and Herzegovina">Bosnia and Herzegovina</option>
                          <option value="Botswana">Botswana</option>
                          <option value="Bouvet Island">Bouvet Island</option>
                          <option value="British Indian Ocean Territory">British Indian Ocean Territory</option>
                          <option value="Brunei Darussalam">Brunei Darussalam</option>
                          <option value="Bulgaria">Bulgaria</option>
                          <option value="Burkina Faso">Burkina Faso</option>
                          <option value="Burundi">Burundi</option>
                          <option value="Cambodia">Cambodia</option>
                          <option value="Cameroon">Cameroon</option>
                          <option value="Canada">Canada</option>
                          <option value="Cape Verde">Cape Verde</option>
                          <option value="Cayman Islands">Cayman Islands</option>
                          <option value="Central African Republic">Central African Republic</option>
                          <option value="Chad">Chad</option>
                          <option value="Chile">Chile</option>
                          <option value="China">China</option>
                          <option value="Christmas Island">Christmas Island</option>
                          <option value="Cocos (Keeling) Islands">Cocos (Keeling) Islands</option>
                          <option value="Colombia">Colombia</option>
                          <option value="Comoros">Comoros</option>
                          <option value="Congo">Congo</option>
                          <option value="Congo, the Democratic Republic of the">Congo, the Democratic Republic of the</option>
                          <option value="Cook Islands">Cook Islands</option>
                          <option value="Costa Rica">Costa Rica</option>
                          <option value="Cote d'Ivoire">Cote d'Ivoire</option>
                          <option value="Croatia">Croatia</option>
                          <option value="Cuba">Cuba</option>
                          <option value="Curaçao">Curaçao</option>
                          <option value="Cyprus">Cyprus</option>
                          <option value="Czech Republic">Czech Republic</option>
                          <option value="Denmark">Denmark</option>
                          <option value="Djibouti">Djibouti</option>
                          <option value="Dominica">Dominica</option>
                          <option value="Dominican Republic">Dominican Republic</option>
                          <option value="Ecuador">Ecuador</option>
                          <option value="Egypt">Egypt</option>
                          <option value="El Salvador">El Salvador</option>
                          <option value="Equatorial Guinea">Equatorial Guinea</option>
                          <option value="Eritrea">Eritrea</option>
                          <option value="Estonia">Estonia</option>
                          <option value="Ethiopia">Ethiopia</option>
                          <option value="Falkland Islands (Malvinas)">Falkland Islands (Malvinas)</option>
                          <option value="Faroe Islands">Faroe Islands</option>
                          <option value="Fiji">Fiji</option>
                          <option value="Finland">Finland</option>
                          <option value="France">France</option>
                          <option value="French Guiana">French Guiana</option>
                          <option value="French Polynesia">French Polynesia</option>
                          <option value="French Southern Territories">French Southern Territories</option>
                          <option value="Gabon">Gabon</option>
                          <option value="Gambia">Gambia</option>
                          <option value="Georgia">Georgia</option>
                          <option value="Germany">Germany</option>
                          <option value="Ghana">Ghana</option>
                          <option value="Gibraltar">Gibraltar</option>
                          <option value="Greece">Greece</option>
                          <option value="Greenland">Greenland</option>
                          <option value="Grenada">Grenada</option>
                          <option value="Guadeloupe">Guadeloupe</option>
                          <option value="Guatemala">Guatemala</option>
                          <option value="Guernsey">Guernsey</option>
                          <option value="Guinea">Guinea</option>
                          <option value="Guinea-Bissau">Guinea-Bissau</option>
                          <option value="Guyana">Guyana</option>
                          <option value="Haiti">Haiti</option>
                          <option value="Heard Island and McDonald Islands">Heard Island and McDonald Islands</option>
                          <option value="Holy See (Vatican City State)">Holy See (Vatican City State)</option>
                          <option value="Honduras">Honduras</option>
                          <option value="Hong Kong">Hong Kong</option>
                          <option value="Hungary">Hungary</option>
                          <option value="Iceland">Iceland</option>
                          <option value="India">India</option>
                          <option value="Indonesia">Indonesia</option>
                          <option value="Iran, Islamic Republic of">Iran, Islamic Republic of</option>
                          <option value="Iraq">Iraq</option>
                          <option value="Ireland">Ireland</option>
                          <option value="Isle of Man">Isle of Man</option>
                          <option value="Israel">Israel</option>
                          <option value="Italy">Italy</option>
                          <option value="Jamaica">Jamaica</option>
                          <option value="Japan">Japan</option>
                          <option value="Jersey">Jersey</option>
                          <option value="Jordan">Jordan</option>
                          <option value="Kazakhstan">Kazakhstan</option>
                          <option value="Kenya">Kenya</option>
                          <option value="Kiribati">Kiribati</option>
                          <option value="Korea, Democratic People's Republic of">Korea, Democratic People's Republic of</option>
                          <option value="Korea, Republic of">Korea, Republic of</option>
                          <option value="Kuwait">Kuwait</option>
                          <option value="Kyrgyzstan">Kyrgyzstan</option>
                          <option value="Lao People's Democratic Republic">Lao People's Democratic Republic</option>
                          <option value="Latvia">Latvia</option>
                          <option value="Lebanon">Lebanon</option>
                          <option value="Lesotho">Lesotho</option>
                          <option value="Liberia">Liberia</option>
                          <option value="Libyan Arab Jamahiriya">Libyan Arab Jamahiriya</option>
                          <option value="Liechtenstein">Liechtenstein</option>
                          <option value="Lithuania">Lithuania</option>
                          <option value="Luxembourg">Luxembourg</option>
                          <option value="Macao">Macao</option>
                          <option value="Macedonia, the former Yugoslav Republic of">Macedonia, the former Yugoslav Republic of</option>
                          <option value="Madagascar">Madagascar</option>
                          <option value="Malawi">Malawi</option>
                          <option value="Malaysia">Malaysia</option>
                          <option value="Maldives">Maldives</option>
                          <option value="Mali">Mali</option>
                          <option value="Malta">Malta</option>
                          <option value="Marshall Islands">Marshall Islands</option>
                          <option value="Martinique">Martinique</option>
                          <option value="Mauritania">Mauritania</option>
                          <option value="Mauritius">Mauritius</option>
                          <option value="Mayotte">Mayotte</option>
                          <option value="Mexico">Mexico</option>
                          <option value="Moldova, Republic of">Moldova, Republic of</option>
                          <option value="Monaco">Monaco</option>
                          <option value="Mongolia">Mongolia</option>
                          <option value="Montenegro">Montenegro</option>
                          <option value="Montserrat">Montserrat</option>
                          <option value="Morocco">Morocco</option>
                          <option value="Mozambique">Mozambique</option>
                          <option value="Myanmar">Myanmar</option>
                          <option value="Namibia">Namibia</option>
                          <option value="Nauru">Nauru</option>
                          <option value="Nepal">Nepal</option>
                          <option value="Netherlands">Netherlands</option>
                          <option value="New Caledonia">New Caledonia</option>
                          <option value="New Zealand">New Zealand</option>
                          <option value="Nicaragua">Nicaragua</option>
                          <option value="Niger">Niger</option>
                          <option value="Nigeria">Nigeria</option>
                          <option value="Niue">Niue</option>
                          <option value="Norfolk Island">Norfolk Island</option>
                          <option value="Northern Mariana Islands">Northern Mariana Islands</option>
                          <option value="Norway">Norway</option>
                          <option value="Oman">Oman</option>
                          <option value="Pakistan">Pakistan</option>
                          <option value="Palestinian Territory, Occupied">Palestinian Territory, Occupied</option>
                          <option value="Panama">Panama</option>
                          <option value="Papua New Guinea">Papua New Guinea</option>
                          <option value="Paraguay">Paraguay</option>
                          <option value="Peru">Peru</option>
                          <option value="Philippines">Philippines</option>
                          <option value="Pitcairn">Pitcairn</option>
                          <option value="Poland">Poland</option>
                          <option value="Portugal">Portugal</option>
                          <option value="Qatar">Qatar</option>
                          <option value="Reunion">Reunion</option>
                          <option value="Romania">Romania</option>
                          <option value="Russian Federation">Russian Federation</option>
                          <option value="Rwanda">Rwanda</option>
                          <option value="Saint Barthélemy">Saint Barthélemy</option>
                          <option value="Saint Helena">Saint Helena</option>
                          <option value="Saint Kitts and Nevis">Saint Kitts and Nevis</option>
                          <option value="Saint Lucia">Saint Lucia</option>
                          <option value="Saint Martin (French part)">Saint Martin (French part)</option>
                          <option value="Saint Pierre and Miquelon">Saint Pierre and Miquelon</option>
                          <option value="Saint Vincent and the Grenadines">Saint Vincent and the Grenadines</option>
                          <option value="Samoa">Samoa</option>
                          <option value="San Marino">San Marino</option>
                          <option value="Sao Tome and Principe">Sao Tome and Principe</option>
                          <option value="Saudi Arabia">Saudi Arabia</option>
                          <option value="Senegal">Senegal</option>
                          <option value="Serbia">Serbia</option>
                          <option value="Seychelles">Seychelles</option>
                          <option value="Sierra Leone">Sierra Leone</option>
                          <option value="Singapore">Singapore</option>
                          <option value="Sint Maarten">Sint Maarten</option>
                          <option value="Slovakia">Slovakia</option>
                          <option value="Slovenia">Slovenia</option>
                          <option value="Solomon Islands">Solomon Islands</option>
                          <option value="Somalia">Somalia</option>
                          <option value="South Africa">South Africa</option>
                          <option value="South Georgia and the South Sandwich Islands">South Georgia and the South Sandwich Islands</option>
                          <option value="South Sudan">South Sudan</option>
                          <option value="Spain">Spain</option>
                          <option value="Sri Lanka">Sri Lanka</option>
                          <option value="Sudan">Sudan</option>
                          <option value="Suriname">Suriname</option>
                          <option value="Svalbard and Jan Mayen">Svalbard and Jan Mayen</option>
                          <option value="Swaziland">Swaziland</option>
                          <option value="Sweden">Sweden</option>
                          <option value="Switzerland">Switzerland</option>
                          <option value="Syrian Arab Republic">Syrian Arab Republic</option>
                          <option value="Taiwan">Taiwan</option>
                          <option value="Tajikistan">Tajikistan</option>
                          <option value="Tanzania, United Republic of">Tanzania, United Republic of</option>
                          <option value="Thailand">Thailand</option>
                          <option value="Timor-Leste">Timor-Leste</option>
                          <option value="Togo">Togo</option>
                          <option value="Tokelau">Tokelau</option>
                          <option value="Tonga">Tonga</option>
                          <option value="Trinidad and Tobago">Trinidad and Tobago</option>
                          <option value="Tunisia">Tunisia</option>
                          <option value="Turkey">Turkey</option>
                          <option value="Turkmenistan">Turkmenistan</option>
                          <option value="Turks and Caicos Islands">Turks and Caicos Islands</option>
                          <option value="Tuvalu">Tuvalu</option>
                          <option value="Uganda">Uganda</option>
                          <option value="Ukraine">Ukraine</option>
                          <option value="United Arab Emirates">United Arab Emirates</option>
                          <option value="United Kingdom">United Kingdom</option>
                          <option value="United States">United States</option>
                          <option value="Uruguay">Uruguay</option>
                          <option value="Uzbekistan">Uzbekistan</option>
                          <option value="Vanuatu">Vanuatu</option>
                          <option value="Venezuela">Venezuela</option>
                          <option value="Viet Nam">Viet Nam</option>
                          <option value="Virgin Islands, British">Virgin Islands, British</option>
                          <option value="Wallis and Futuna">Wallis and Futuna</option>
                          <option value="Western Sahara">Western Sahara</option>
                          <option value="Yemen">Yemen</option>
                          <option value="Zambia">Zambia</option>
                          <option value="Zimbabwe">Zimbabwe</option>
                        </select></div>
                      <div class="sc-bdnxRM gKaopx SuiField__icon-right null"><svg width="21" height="21" viewBox="0 0 21 21" xmlns="http://www.w3.org/2000/svg" class="react-svg">
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        <div class="SuiDropdown SuiDropdown--full-width" data-qa="QuestionNode__industry" data-field-name="industry"><label id="label-60" class="sc-fujyAs dBPNCY SuiLabel"><span class="sc-hiKfDv dRsyqq">
              <p>Selecione seu setor na lista abaixo <strong aria-hidden="true" style="color:#DD2C00">*</strong></p>
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              <option value="" hidden=""></option>
              <option disabled="" hidden="" value="">Industry</option>
              <option value="Consumer Services">Serviços para consumidores</option>
              <option value="Corporate Services">Serviços corporativos</option>
              <option value="Education">Educação</option>
              <option value="Energy &amp; Utilities">Energia e serviços</option>
              <option value="Financial Services">Serviços financeiros</option>
              <option value="Government">Governo</option>
              <option value="Healthcare">Saúde</option>
              <option value="Manufacturing &amp; Resources">Manufatura e recursos</option>
              <option value="Media &amp; Entertainment">Mídia e entretenimento</option>
              <option value="Non-Profits &amp; Associations">Sem fins lucrativos e associações</option>
              <option value="Retail, Wholesale &amp; Distribution">Atacado, varejo e distribuição</option>
              <option value="Technology">Tecnologia</option>
              <option value="Telecommunications">Telecomunicações</option>
              <option value="Transportation">Transporte</option>
              <option value="Travel &amp; Hospitality">Turismo e hotelaria</option>
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                    <div class="sc-eCApnc iylGhi">
                      <div class="sc-jSFjdj jDbqVG SuiField__current"><span class="sc-gKAaRy fouXdm SuiField__placeholder">Industry</span><select aria-labelledby="label-60" aria-required="true" aria-describedby="described-by-58" aria-invalid="false"
                          class="SuiDropdown-select is-placeholder" name="14760221">
                          <option disabled="" hidden="" value="">Industry</option>
                          <option value="Consumer Services">Serviços para consumidores</option>
                          <option value="Corporate Services">Serviços corporativos</option>
                          <option value="Education">Educação</option>
                          <option value="Energy &amp; Utilities">Energia e serviços</option>
                          <option value="Financial Services">Serviços financeiros</option>
                          <option value="Government">Governo</option>
                          <option value="Healthcare">Saúde</option>
                          <option value="Manufacturing &amp; Resources">Manufatura e recursos</option>
                          <option value="Media &amp; Entertainment">Mídia e entretenimento</option>
                          <option value="Non-Profits &amp; Associations">Sem fins lucrativos e associações</option>
                          <option value="Retail, Wholesale &amp; Distribution">Atacado, varejo e distribuição</option>
                          <option value="Technology">Tecnologia</option>
                          <option value="Telecommunications">Telecomunicações</option>
                          <option value="Transportation">Transporte</option>
                          <option value="Travel &amp; Hospitality">Turismo e hotelaria</option>
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                <div></div>
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Text Content

CX Talks: O futuro do atendimento ao cliente é conversacional
10
/
27
/
22

12pm


Schedule item


Schedule description.




Ellen Nelson


CEO & co-founder

Ellen Nelson is CEO and co-founder of Stone, a leading news and media company
for young people.  From global affairs and politics to technology and science to
sports and music, Stone offers insightful stories and compelling perspectives on
the issues that define a generation.

Speaker Name


Job Title


Company Name




Clear your calendar - It's going down! Splash Blocks kicks off on March 16th,
and you're invited to take part in the festivities.

Clear your calendar - It's going down! Splash Blocks kicks off on March 16th,
and you're invited to take part in the festivities.



Clear your calendar - It's going down! Splash Blocks kicks off on March 16th,
and you're invited to take part in the festivities.

List Item




Clear your calendar - It's going down! Splash Blocks kicks off on April 20th,
and you're invited to take part in the festivities. Splash HQ (122 W 26th St) is
our meeting spot for a night of fun and excitement. Come one, come all, bring a
guest, and hang loose. This is going to be epic!

List Item




Clear your calendar - It's going down! Splash Blocks kicks off on April 20th,
and you're invited to take part in the festivities. Splash HQ (122 W 26th St) is
our meeting spot for a night of fun and excitement. Come one, come all, bring a
guest, and hang loose. This is going to be epic!

List Item




Clear your calendar - It's going down! Splash Blocks kicks off on April 20th,
and you're invited to take part in the festivities. Splash HQ (122 W 26th St) is
our meeting spot for a night of fun and excitement. Come one, come all, bring a
guest, and hang loose. This is going to be epic!

List Item




Clear your calendar - It's going down! Splash Blocks kicks off on April 20th,
and you're invited to take part in the festivities. Splash HQ (122 W 26th St) is
our meeting spot for a night of fun and excitement. Come one, come all, bring a
guest, and hang loose. This is going to be epic!

List Item




Clear your calendar - It's going down! Splash Blocks kicks off on April 20th,
and you're invited to take part in the festivities. Splash HQ (122 W 26th St) is
our meeting spot for a night of fun and excitement. Come one, come all, bring a
guest, and hang loose. This is going to be epic!

Ellen Nelson


CEO & co-founder

Ellen Nelson is CEO and co-founder of Stone, a leading news and media company
for young people.  From global affairs and politics to technology and science to
sports and music, Stone offers insightful stories and compelling perspectives on
the issues that define a generation.

Speaker Name


Job Title


Company Name


Tyler Kamen is a host of exceptional ability. Studies show that a vast majority
of guests attending events by Tyler have been known to leave more elated than
visitors to Santa's Workshop, The Lost of Continent of Atlantis, and the
Fountain of Youth.



Tyler Kamen is a host of exceptional ability. Studies show that a vast majority
of guests attending events by Tyler have been known to leave more elated than
visitors to Santa's Workshop, The Lost of Continent of Atlantis, and the
Fountain of Youth.




ZENDESK EVENTOS online


CX Talks: O futuro do atendimento ao cliente é conversacional

Dia 27 de Outubro, às 10h.


De acordo com o último relatório CX Trends, 70% dos consumidores agora esperam
uma experiência de serviço de conversação ao interagir com empresas. Mas,
dependendo de onde uma empresa está em sua jornada CX, pode ser assustador saber
por onde começar. Quais os melhores canais? Como implementar?




Junte-se a nós neste encontro virtual, em que discutiremos as melhores práticas
para garantir que as empresas estejam no caminho certo para atender as
expectativas dos clientes de hoje e se preparem para o sucesso no futuro -
independente de seu setor de atuação.




It’s an upside-down world right now. As we all begin to deal with shifting
customer demands, let’s talk things out.

Inscreva-se gratuitamente
Text goes here
X


Confira os destaques deste encontro:


• Prepare-se para atender às expectativas de experiência do cliente com os
desafios atuais;
• Uma sessão exclusiva com Carlos Busch - Escritor, TEDx Speaker e Partner no
Grupo Primo;
• Entenda como oferecer as melhores experiências de conversação, com Ana
Carolina Melo - Channel Partner Manager, WhatsApp - Meta;
• Sessões simultâneas com especialistas das indústrias de Serviços de Saúde,
Telecomunicações, Viagem & Turismo e Construção compartilham suas melhores
práticas.

• Representantes da Dasa Empresas, HSM Management, Housi e PRIMETOUR.

Register now
Text goes here
X
Evento virtual


Keynote





Register now
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X
Evento virtual

15:00


15:00
O Futuro das Relações: As 5 Apostas que você deve fazer em CX




 



15:10
Mussum Ipsum, cacilds vidis litro abertis.
Detraxit consequat et quo num tendi nada. Sapien in monti palavris qui num
significa nadis i pareci latim.



 



15:40
CX Awards Launch
Mussum Ipsum, cacilds vidis litro abertis.
Detraxit consequat et quo num tendi nada. Sapien in monti palavris qui num
significa nadis i pareci latim.



 


Register now
Text goes here
X
Evento virtual




KEYNOTE - CANAL PRINCIPAL 
A VIRADA DIGITAL HUMANIZADA

 Da aceleração digital a um mundo criativo e mais humanizado




O Futuro da Experiência do Cliente: Reinventando as Relações Entre Clientes e
Empresas no Pós-Pandemia


Rock Your Experience: Seja um Campeão em CX Através de Novos Modelos de
Liderança





NBA Fan Experience:
O Fã no Centro de Tudo






• Walter Hildebrandi - CTO, Zendesk.



• Agatha Arêas - VP, Learning Experience, Rock in Rio

• Rodrigo Vicentini - Head of NBA Brasil, NBA Brasil.













KEYNOTE - CANAL PRINCIPAL 
A VIRADA DIGITAL HUMANIZADA

 Da aceleração digital a um mundo criativo e mais humanizado




O Futuro da Experiência do Cliente: Reiventando as Relações Entre Clientes e
Empresas no Pós-Pandemia



• Walter Hildebrandi - CTO, Zendesk.




Rock Your Experience: Seja um Campeão em CX Através de Novos Modelos de
Liderança

 





• Agatha Arêas - VP, Learning Experience, Rock in Rio



NBA Fan Experience:
O Fã no Centro de Tudo



• Rodrigo Vicentini - Head of NBA Brasil, NBA Brasil.



Tyler Kamen is a host of exceptional ability. Studies show that a vast majority
of guests attending events by Tyler have been known to leave more elated than
visitors to Santa's Workshop, The Lost of Continent of Atlantis, and the
Fountain of Youth.



Tyler Kamen is a host of exceptional ability. Studies show that a vast majority
of guests attending events by Tyler have been known to leave more elated than
visitors to Santa's Workshop, The Lost of Continent of Atlantis, and the
Fountain of Youth.



Tyler Kamen is a host of exceptional ability. Studies show that a vast majority
of guests attending events by Tyler have been known to leave more elated than
visitors to Santa's Workshop, The Lost of Continent of Atlantis, and the
Fountain of Youth.



Tyler Kamen is a host of exceptional ability. Studies show that a vast majority
of guests attending events by Tyler have been known to leave more elated than
visitors to Santa's Workshop, The Lost of Continent of Atlantis, and the
Fountain of Youth.



Tyler Kamen is a host of exceptional ability. Studies show that a vast majority
of guests attending events by Tyler have been known to leave more elated than
visitors to Santa's Workshop, The Lost of Continent of Atlantis, and the
Fountain of Youth.



Tyler Kamen is a host of exceptional ability. Studies show that a vast majority
of guests attending events by Tyler have been known to leave more elated than
visitors to Santa's Workshop, The Lost of Continent of Atlantis, and the
Fountain of Youth.



Speakers Opt 2




PALCO LIDERANÇA COM MIT SLOAN REVIEW:
A EVOLUÇÃO DOS LÍDERES

A gestão com foco em funcionários, clientes e experiências.




• Juliana Preserpio - Co-Founder & Chief Design Officer, Echos - Innovation Lab.









PALCO TENDÊNCIAS: TENDÊNCIAS EM EXPERIÊNCIA DO CLIENTE

As principais tendências do mercado pela perspectiva de experts da área.



• Jaime Martins - Forrester TEI Principal Consultant, Forrester.










PALCO SUCESSO:
CASOS DE SUCESSO EM CX COM CLIENTES ZENDESK

As Relações com Clientes Impactando os Negócios.




• David Pereira - Superintendente de Produtos, CX & Operações, Porto Seguro.
• Samuel Alcantara - Head of Operations, CX, Fraud Prevention and Procurement,
Webmotors.
• Erick Franklin - Co-Fundador, CSX Week e KeyUniversity.




PALCO INDÚSTRIA:
A EXPERIÊNCIA FOCADA POR SETOR


CX nas Áreas de Finanças, Varejo e Saúde.




• Karla Danianne de Castro - Head de Digital, Grupo Fleury.
• Cristiane Alves - Enterprise Account Executive, Zendesk.








Speakers Opt 2


Speaker Name


Job Title


Company Name


Liderança Colaborativa: O Impacto nos Negócios Muito Além da Experiência do
Cliente






• Daniela Bouissou - Chief Transformation Officer, Liberty Seguros.
• Juliana Proserpio - Co-Fundadora e Chief Design Officer, Echos - Innovation
Lab






O Impacto Econômico Total da Zendesk, com a Forrester:
Uma Avaliação do Retorno sobre o Investimento com a Zendesk.



• Jaime Martins - Palestrante convidado Forrester TEI Principal Consultant,
Forrester.






Ressignificando as Relações com o Cliente para os Apaixonados por Carros, com
Porto e WebMotors





• David Pereira - Superintendente de Produtos, CX & Operações, Porto.
• Samuel Alcantara - Head of Operations, CX, Fraud Prevention and Procurement,
Webmotors.
• Erick Franklin - Co-Fundador, CSX Week e KeyUniversity.




Saúde para as Pessoas e para os Negócios: O Sucesso do Grupo Fleury no
Relacionamento com os Pacientes





• Karla Danianne de Castro - Head de Digital, Grupo Fleury.
• Cristiane Alves - Enterprise Account Executive, Zendesk.








A Experiência do Ainda Não Cliente: Como Usar o CX para Entrar em Novos Mercados






• Flávia Camargo Gerente Médica Experiência do Cliente da Medicina Diagnóstica e
Ambulatorial, Hospital Israelista Albert Einstein
• Ercília Galvão Bueno - Founder e CEO, Try Consultoria.






[NEW] O que há de novo no CX Trends 2022 e os Últimos Lançamentos Zendesk






• Walter Hildebrandi - CTO, Zendesk.










A Humanização dos Negócios B2B e B2B2C: O Usuário no Centro das Soluções com
Senior Sistemas e Pipo Saúde





• Lorena Coimbra - Head de Operações, Pipo Saúde.
• Willian Salinas - Head Corporate of Customer Service, CS, CX, Senior Sistemas.
• Ryoichi Penna - Co-founder & Board Member, Grupo Anga.





Investindo nos Relacionamentos: CX como Vetor de Crescimento para Serviços
Financeiros, com Ebanx e RecargaPay




• Rodrigo Tavares - SVP de Customer Journey, Recarga Pay.
• Eneida Calisto Lopes - Sr Manager Customer Experience, Grupo Ebanx.
• Carolina Genovesi - Editora de Conteúdos, MIT Sloan Management Review Brasil




O Futuro das Tendências de Individualização e Personalização






• Ricardo Cavallini - CEO, Makers.
• Patricia Kessler - Executiva Head de Customer Experience, Bradesco.
• Juliana Sandano - Superintendente Executiva - Ciclo de Vida do Cliente, Banco
Original.
• Felipe Masson - General Manager of Customer Experience, Azul Linhas Aéreas
Brasileiras.



A Era dos Serviços Conversacionais: Como Falar com Clientes Hiperconectados





• Adriano Marcandali - Latam Sales Director for Business Messaging, Meta.
• Wagner Porcelli - Sales Account Executive Enterprise, Zendek.









Me Poupe! de Más Experiências: Construindo a Educação Financeira através do
Entretenimento




• Israel Urias - Gerente de Experiência e Relacionamento com o Cliente, Me
Poupe!.
• Vanessa Canzani - Director, Demand Generation & Integrated Marketing, Latin
America, Zendesk.








Estratégias de Atendimento no Contexto B2B com Zendesk e VTEX






• Gabriele Nunes - Growth Operations - Systems & BI Coordinator, VTEX.
• Luma Lopes - Growth Operations - Customer Experience Systems, VTEX.
• Alex Nozoe - Solutions Consultant, Zendesk.
• Danilo Santos - Solutions Consultant, Zendesk.







KEYNOTE - CANAL PRINCIPAL 
A VIRADA DIGITAL HUMANIZADA

 Da aceleração digital a um mundo criativo e mais humanizado




Clear your calendar - It's going down! Splash Blocks kicks off on March 16th,
and you're invited to take part in the festivities.

Clear your calendar - It's going down! Splash Blocks kicks off on March 16th,
and you're invited to take part in the festivities.

Clear your calendar - It's going down! Splash Blocks kicks off on March 16th,
and you're invited to take part in the festivities.

Liderança Colaborativa: O Impacto nos Negócios muito além da Experiência do
Cliente.

 




Clear your calendar - It's going down! Splash Blocks kicks off on March 16th,
and you're invited to take part in the festivities.

The Total Economic Impact™ Of Zendesk: A Visão da Forrester do Retorno sobre o
Investimento com a Zendesk.



Clear your calendar - It's going down! Splash Blocks kicks off on March 16th,
and you're invited to take part in the festivities.

Escalabilidade e Experiência: Construindo Relacionamentos Inesquecíveis.






Clear your calendar - It's going down! Splash Blocks kicks off on March 16th,
and you're invited to take part in the festivities.

• Patricia Kessler - Executiva Head de Atendimento ao Cliente, Bradesco.
• Camila Fortunato - Head de Atendimento ao Cliente, Boa Vista Serviços.
• Walter Hildebrandi - CTO, Zendek.



Clear your calendar - It's going down! Splash Blocks kicks off on March 16th,
and you're invited to take part in the festivities.

• Patricia Kessler - Executiva Head de Atendimento ao Cliente, Bradesco.
• Camila Fortunato - Head de Atendimento ao Cliente, Boa Vista Serviços.
• Walter Hildebrandi - CTO, Zendek.



Clear your calendar - It's going down! Splash Blocks kicks off on March 16th,
and you're invited to take part in the festivities.

• Patricia Kessler - Executiva Head de Atendimento ao Cliente, Bradesco.
• Camila Fortunato - Head de Atendimento ao Cliente, Boa Vista Serviços.
• Walter Hildebrandi - CTO, Zendek.



Clear your calendar - It's going down! Splash Blocks kicks off on March 16th,
and you're invited to take part in the festivities.






Clear your calendar - It's going down! Splash Blocks kicks off on March 16th,
and you're invited to take part in the festivities.






Clear your calendar - It's going down! Splash Blocks kicks off on March 16th,
and you're invited to take part in the festivities.






Clear your calendar - It's going down! Splash Blocks kicks off on March 16th,
and you're invited to take part in the festivities.

Clear your calendar - It's going down! Splash Blocks kicks off on March 16th,
and you're invited to take part in the festivities.



Clear your calendar - It's going down! Splash Blocks kicks off on March 16th,
and you're invited to take part in the festivities.

Clear your calendar - It's going down! Splash Blocks kicks off on March 16th,
and you're invited to take part in the festivities.



Clear your calendar - It's going down! Splash Blocks kicks off on March 16th,
and you're invited to take part in the festivities.

Clear your calendar - It's going down! Splash Blocks kicks off on March 16th,
and you're invited to take part in the festivities.



Clear your calendar - It's going down! Splash Blocks kicks off on March 16th,
and you're invited to take part in the festivities.

KEYNOTE


PALCO PRINCIPAL - O FUTURO DA EXPERIÊNCIA DO CLIENTE


 


Visão de Futuro em CX com Zendesk, NBA e Rock in Rio.

O Futuro da Experiência do Cliente: Reinventando as Relações Entre Clientes e
Empresas no Pós-Pandemia



Durante a abertura e todo o evento, abordaremos sobre a visão de futuro em CX,
as 5 principais apostas do setor, e como reinventar e melhorar as relações entre
empresas e clientes. Com novos desafios para os negócios e diversas tendências
que acompanham as expectativas do consumidor no pós-pandemia, conheça novos
modelos para visar estar à frente de seus concorrentes, inovar, oferecer
diferenciação e encantar seus clientes para melhores resultados.





Rock Your Experience: Seja um Campeão em CX Através de Novos Modelos de
Liderança




Com base na Experiência Rock in Rio e muitos anos de carreira, entenda com a
Agatha Arêas, entenda sobre a importância da capacidade de mudanças, o poder da
empatia e a evolução das formas de lideranças com equipes multigeracionais.
Diante de consumidores cada vez mais exigentes, saiba como liderar para criar
experiências que ganham um lugar afetivo na memória, transformam a vida das
pessoas e trazem mais receitas para sua empresa.





NBA Fan Experience: O Fã no Centro de Tudo



Muito melhor do que um cliente, é ter um fã da sua empresa, assim como na NBA.
Nesta sessão, mergulhe no universo do entretenimento, do lifestyle e da paixão
pela bola laranja. Rodrigo Vicentini detalha a estratégia que faz do Brasil um
dos maiores mercados internacionais da liga superando os 45 milhões de fãs no
país do futebol.






EXPERIENCE THOUGHT LEADERSHIP


PALCO LIDERANÇA COM MIT SLOAN REVIEW - A EVOLUÇÃO DOS LÍDERES



A gestão com foco em funcionários, clientes e experiências.

Liderança Colaborativa: O Impacto nos Negócios Muito Além da Experiência do
Cliente



Pesquisas apontam que a experiência do cliente está entre as prioridades de
negócios nas corporações. Mas será que a liderança tem conduzido as equipes para
terem a visão focada em CX? Quando a empresa coloca o cliente no centro do
negócio, a estratégia de CX passa a permear toda a organização e não apenas uma
área específica. O líder que quer dar uma solução adequada para o cliente e
oferecer a ele experiências relevantes com a marca tem de dialogar com pessoas
de áreas diversas, com visões diferentes, que agreguem percepções que irão
contribuir com a estratégia final de CX, através de uma liderança colaborativa.
É o que saberemos neste painel, realizado por MIT Sloan Review Brasil e Zendesk,
com a mediação de Juliana Preserpio.





17H30 - A Experiência do Ainda Não Cliente: Como Usar o CX para Entrar em Novos
Mercados




As empresas que têm uma estratégia estruturada de CX procuram compreender os
comportamentos e anseios dos consumidores, além de buscar atender e superar suas
expectativas. Isso em relação aos clientes atuais. Mas como conquistar aqueles
que ainda não são clientes da marca? E por aqui, como estamos usando o Customer
Experience para explorar novos mercado e conquistar novos clientes? É o que
saberemos neste painel, realizado por MIT Sloan Review Brasil e Zendesk, com a
mediação de Ercília Galvão Bueno.





O Futuro das Tendências de Individualização e Personalização



Muitas companhias já entenderam que um diferencial importante em Customer
Experience é a capacidade de identificar cada momento da jornada do cliente para
oferecer a ele experiências personalizadas. Isso se torna ainda mais relevante
depois da pandemia de covid-19, que deixou os consumidores mais exigentes.
Segundo o relatório CX Trends 2022, da Zendesk, no último ano de pandemia, 71%
dos brasileiros aumentaram sua expectativa em relação à qualidade do atendimento
prestado pelas empresas. Diante deste cenário, o que as empresas têm feito para
oferecer experiências personalizadas a seus clientes? Saiba mais neste painel
realizado por MIT Sloan Review Brasil e Zendesk, com a mediação de Ricardo
Cavallini.







EXPERIENCE TRENDS


PALCO TENDÊNCIAS - TENDÊNCIAS EM EXPERIÊNCIA DO CLIENTE



As principais tendências do mercado pela perspectivas de experts da área.

The Total Economic Impact™ Of Zendesk: A Visão da Forrester do Retorno sobre o
Investimento com a Zendesk.



O Total Economic Impact™ (TEI) é um estudo voltado para examinar o potencial de
retorno sobre o investimento (ROI) que as empresas podem obter ao implementar as
Soluções Zendesk. Para entender melhor o custo/ benefício e riscos associados a
esse investimento, a Zendesk contratou a Forrester Consulting para entrevistar
diversos clientes. Antes de utilizar a Zendesk, os entrevistados despendiam
esforços com sistemas não escaláveis, limitando o crescimento, e a falta de
canais para fornecer suporte ao cliente. Os agentes e gestores não tinham a
visibilidade dos desafios, tinham um crescimento sufocado, sem flexibilidade e
com desperdício de tempo. Com Zendesk, os benefícios apontados são de US$ 31,2
milhões, em três anos, versus os custos de US$ 8,1 milhões, somando um valor
presente líquido (VPL) de US$ 23,1 milhões e um ROI de 286% para uma organização
composta.





[NEW] O que há de novo no CX Trends 2022 e os Últimos Lançamentos Zendesk




Nesta sessão com nosso CTO, você conhecerá mais sobre os novos lançamentos e
descobertas do estudo CX Trends 2022 e um resumo do que foi abordado no nosso
principal evento Global, o Relate 2022.





A Era dos Serviços Conversacionais: Como Falar com Clientes Hiperconectados



Mensagens fazem parte do dia a dia dos consumidores. Em um mundo com mais
conversas, em diferentes canais e cheias de personalização, as empresas devem
adaptar seu atendimento de acordo com a preferência de seus clientes. E não
importa qual canal eles utilizem, essas interações precisam estar conectadas, de
forma ágil para atender as expectativas. Nesta sessão, saiba mais sobre como
gerir e superar as expectativas de clientes hiperconectados através de serviços
conversacionais com participação da Meta.





EXPERIENCE 

SUCCESS


PALCO SUCESSO - CASOS DE SUCESSO EM CX COM CLIENTES ZENDESK



As Relações com Clientes Impactando os Negócios.

Ressignificando as Relações com o Cliente para os Apaixonados por Carros, com
Porto e WebMotors



Estamos em uma nova era de relacionamento, onde estabelecer conexões com
clientes torna-se essencial, seja com produtos ou serviços. Empresas que
estabelecem relacionamentos mais pessoais entre marca e cliente criam um
diferencial competitivo. Mas como é possível prover o mesmo nível de experiência
e encantamento em larga escala? Nesta sessão executivos compartilharão suas
visões neste tema e o crucial papel da tecnologia em uma estratégia centrada no
cliente, com Porto e WebMotors.







A Humanização dos Negócios B2B e B2B2C: O Usuário no Centro das Soluções com
Senior Sistemas e Pipo Saúde




Hoje não basta ter uma solução B2B ou B2B2C robusta, é necessário oferecer um
bom atendimento aos usuários para reter e ampliar sua base de clientes. Mas mais
do que uma demanda latente do mercado, a experiência do usuário pode ser um
fator de diferenciação para o seu negócio.
Nesta sessão, convidamos os líderes especialistas em CX e operações para
compartilhar seus aprendizados para enfrentar os desafios do mercado B2B e
B2B2C, e aproveitar todo o potencial de crescimento do bom atendimento ao
cliente, colocando serviços e pessoas em primeiro plano.






Me Poupe! de Más Experiências: Construindo a Educação Financeira através do
Entretenimento



Com a nobre missão de "deslascar" a nação brasileira e combater a
"dinheirofobia" através da educação, o Me Poupe! já é o maior canal de
entretenimento financeiro no YouTube de todo o mundo - mas eles querem mais.
Além de buscar oferecer uma experiência extraordinária para seus clientes e
colaboradores, eles querem empoderar cada indivíduo a atingir sucesso em suas
vidas financeiras e carreiras.





EXPERIENCE 

INDUSTRY


PALCO INDÚSTRIA - A EXPERIÊNCIA FOCADA POR SETOR



CX nas Áreas de Finanças, Varejo e Saúde.

Saúde para as Pessoas e para os Negócios: O Sucesso do Grupo Fleury no
Relacionamento com os Pacientes



A saúde pessoal é sempre uma preocupação séria, portanto, é fundamental
priorizar a experiência dos pacientes. Os pacientes esperam suporte rápido,
pessoal e conveniente. Por isso, cada vez mais eles querem que os provedores do
setor de saúde forneçam serviços baseados em valor. Mas em meio a um mar de
fontes de dados e canais de comunicação, as equipes de atendimento têm
dificuldades para colaborar de maneira eficiente e melhorar os resultados. Para
essa sessão, convidamos o Grupo Fleury para compartilhar como eles transformam
as experiências dos pacientes, gerando resultados melhores e aprimoramento
contínuo.





Investindo nos Relacionamentos: CX como Vetor de Crescimento para Serviços
Financeiros, com Ebanx e RecargaPay




Se você é uma empresa em crescimento no mercado bancário, de seguros, gestão de
patrimônio ou investimentos, fornecer suporte otimizado em larga escala pode ser
um desafio. Como oferecer aconselhamento e respostas mais rápidas a perguntas,
garantindo também que os dados dos clientes estejam protegidos?
Nesta sessão, executivos de empresas do setor trazem suas perspectivas e
prioridades para prover serviços financeiros centrados no cliente.







Estratégias de Atendimento no Contexto B2B com Zendesk e VTEX



Entenda como a Zendesk auxilia as empresas na estratégia de atendimento B2B.
Saiba mais sobre o impacto de uma visão integrada em uma perspectiva geral e
também através de caso de CX para Varejo com a VTEX.







Palestrantes


Carlos Busch

Escritor, TEDx Speaker e Partner no Grupo Primo

Linkedin


Walter Hildebrandi

CTO,

Zendesk


Linkedin


Lenita Zendron

Head of Customer Experience - Housi


Linkedin


Grazielle Máximo

Gerente de Customer Experience - Dasa Empresas


Linkedin


Ana Carolina Melo

Channel Partner Manager, WhatsApp - META


Linkedin


Rafaela Wizenberg

Head de Experiência do cliente e Projetos - PRIMETOUR


Linkedin


Adriana Salles



Diretora Editorial na MIT Sloan Review Brasil

Linkedin

Carolina Genovesi

Community Manager,

HSM Management

Linkedin


João Marques

Commercial Account Executive - Zendesk


Linkedin


Henrique Dias

Platform Architect,

zendesk


Linkedin


Geovana Karina

SUPERVISORA DE CX NA HOUSI


Linkedin




Agenda


Em caso de dúvidas entre em contato com:
latam-campaigns@zendesk.com




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EVENTO ONLINE


CX Talks: O futuro do atendimento ao cliente é conversacional
Dia 09 de Junho, às 15:00.

Participe do nosso evento online que é uma jornada de aprendizagem


e interação sobre a experiência do cliente!

 


Vamos falar de tendências do mercado, estratégias da experiência do cliente,
mensageria em todos os canais, conteúdos técnicos e casos de sucesso, divididos
em sessões para inspirar você e sua equipe, de maneira leve e descontraída.

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About the event


At Zendesk’s CX Trends 2022 events we will show you how customer service can
help your business grow. 


Join us for one of our virtual events taking place across the globe throughout
February. Get actionable advice from CX practitioners and industry experts so
you can be a force for change in your customer service. Learn how to avoid the
top five traps that could derail your bottom line, hear how top-performers are
thriving, and get actionable takeaways for driving growth.

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Sint Eustatius and SabaBosnia and HerzegovinaBotswanaBouvet IslandBritish Indian
Ocean TerritoryBrunei DarussalamBulgariaBurkina
FasoBurundiCambodiaCameroonCanadaCape VerdeCayman IslandsCentral African
RepublicChadChileChinaChristmas IslandCocos (Keeling)
IslandsColombiaComorosCongoCongo, the Democratic Republic of theCook
IslandsCosta RicaCote d'IvoireCroatiaCubaCuraçaoCyprusCzech
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JamahiriyaLiechtensteinLithuaniaLuxembourgMacaoMacedonia, the former Yugoslav
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IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMoldova, Republic
ofMonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew
CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorthern Mariana
IslandsNorwayOmanPakistanPalestinian Territory, OccupiedPanamaPapua New
GuineaParaguayPeruPhilippinesPitcairnPolandPortugalQatarReunionRomaniaRussian
FederationRwandaSaint BarthélemySaint HelenaSaint Kitts and NevisSaint
LuciaSaint Martin (French part)Saint Pierre and MiquelonSaint Vincent and the
GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi
ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint
MaartenSlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia and the
South Sandwich IslandsSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan
MayenSwazilandSwedenSwitzerlandSyrian Arab RepublicTaiwanTajikistanTanzania,
United Republic ofThailandTimor-LesteTogoTokelauTongaTrinidad and
TobagoTunisiaTurkeyTurkmenistanTurks and Caicos IslandsTuvaluUgandaUkraineUnited
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NamVirgin Islands, BritishWallis and FutunaWestern SaharaYemenZambiaZimbabwe



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IndustryServiços para consumidoresServiços corporativosEducaçãoEnergia e
serviçosServiços financeirosGovernoSaúdeManufatura e recursosMídia e
entretenimentoSem fins lucrativos e associaçõesAtacado, varejo e
distribuiçãoTecnologiaTelecomunicaçõesTransporteTurismo e hotelaria
IndustryIndustryServiços para consumidoresServiços corporativosEducaçãoEnergia e
serviçosServiços financeirosGovernoSaúdeManufatura e recursosMídia e
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distribuiçãoTecnologiaTelecomunicaçõesTransporteTurismo e hotelaria



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Speakers Opt 1


Taylor James Ross


CEO, Marks tower

Company Name

Ellen Nelson


CEO & co-founder

Company Name

Ellen Nelson


CEO & co-founder

Company Name

Ellen Nelson


CEO & co-founder

Company Name

Ellen Nelson


CEO & co-founder

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Ellen Nelson


CEO & co-founder

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Content highlights


Trap 1


Your customer service isn’t wowing customers...but maybe they don’t want to be
wowed.

• Dive into the research from the CX Trends 2022 Report
• Guest speaker: Matt Dixon
• Customer Story: TBD






Trap 2


Your leadership talks the talk, but doesn’t walk the walk.

• Dive into the research from the CX Trends 2022 Report
• Guest speaker: Jenn Lim
• Customer Story: Trustpilot/ LensDirect /Kaplan

Trap 3


Customer service is still seen as a cost center.



• Dive into the research from the CX Trends 2022 Report
• Guest speaker: Matt Price, Zendesk
• Customer Story: BombBomb

Trap 4


Agents are burnt out and feel undervalued.

• Dive into the research from the CX Trends 2022 Report
• Guest speaker: The Nagoski Twins
• Customer Story: TBD

TRAP 5

Disjointed systems confuse customers (and employees) and halt growth.

• Dive into the research from the CX Trends 2022 Report
• Guest speaker: Albert Lin
• Customer Story: Zendesk

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price quantity fee total $4.00 1 $1.00 $5.00

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price quantity fee total $8.00 2 $2.00 $20.00

Total: $25.00

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BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBoliviaBonaire,
Sint Eustatius and SabaBosnia and HerzegovinaBotswanaBouvet IslandBritish Indian
Ocean TerritoryBrunei DarussalamBulgariaBurkina
FasoBurundiCambodiaCameroonCanadaCape VerdeCayman IslandsCentral African
RepublicChadChileChinaChristmas IslandCocos (Keeling)
IslandsColombiaComorosCongoCongo, the Democratic Republic of theCook
IslandsCosta RicaCote d'IvoireCroatiaCubaCuraçaoCyprusCzech
RepublicDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl
SalvadorEquatorial GuineaEritreaEstoniaEthiopiaFalkland Islands (Malvinas)Faroe
IslandsFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern
TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHeard
Island and McDonald IslandsHoly See (Vatican City State)HondurasHong
KongHungaryIcelandIndiaIndonesiaIran, Islamic Republic ofIraqIrelandIsle of
ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKorea, Democratic
People's Republic ofKorea, Republic ofKuwaitKyrgyzstanLao People's Democratic
RepublicLatviaLebanonLesothoLiberiaLibyan Arab
JamahiriyaLiechtensteinLithuaniaLuxembourgMacaoMacedonia, the former Yugoslav
Republic ofMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall
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ofMonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew
CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorthern Mariana
IslandsNorwayOmanPakistanPalestinian Territory, OccupiedPanamaPapua New
GuineaParaguayPeruPhilippinesPitcairnPolandPortugalQatarReunionRomaniaRussian
FederationRwandaSaint BarthélemySaint HelenaSaint Kitts and NevisSaint
LuciaSaint Martin (French part)Saint Pierre and MiquelonSaint Vincent and the
GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi
ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint
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South Sandwich IslandsSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan
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distribuiçãoTecnologiaTelecomunicaçõesTransporteTurismo e hotelaria



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