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YOUR POTENTIAL


IS OUR PURPOSE

Why Qudos
Saving


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Banking
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BOOST YOUR SAVINGS POTENTIAL

Be rewarded for reaching your goals

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FOR THE HOLIDAYS WORTH SAVING FOR

Save more, fly further.

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Term Deposit


GROW YOUR NEST EGG

A future you can bank on

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Refinance your home


READY. SET. REFINANCE.

Make your next move.

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START YOUR JOURNEY WITH CONFIDENCE

Getting you to your front door, faster.

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A HOME LOAN FOR EVERY ADVENTURE

Here to help make it happen.

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BANK WITH US, FLY ON US

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FINANCIAL FOUNDATIONS FOR THE FUTURE

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EMPOWERING YOUR NEXT DREAM

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GREAT BANKING STARTS WITH YOU

We’re fundamentally different from other banks, we’re here to see you profit -
not the other way around, with all profits invested into offering you better
products. Wherever you're headed, our products and services are built to help
empower our customers to realise their potential.

Find out what’s possible.


Your Stories

Celebrating customer Stories

Since 1959 we’ve been proudly 100% customer-owned. Some banks measure their
success in data and figures, but we measure ours in the successful stories of
our customers because when our customers win - we do, too.



Our Communities

Investing in community

We’re a bank that’s more than just for profit, we’re for people. That’s why
we’re proud to support organisations like Black Dog, ReForest Now, Children’s
Medical Research Institute - Jeans for Genes and Little Wings to invest in our
local community.
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Build a better bank

Banking for tomorrow

Qudos Bank earned its ‘Climate Active’ carbon neutral certification in 2023. Our
passion for sustainable banking means we’ve taken steps to reduce our greenhouse
emissions, reaching a state of carbon neutrality.
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HELP CENTRE

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Here for you at every stage of your financial journey.

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Browse quick links to the most common customer queries.


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FAQs

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Banking Support


BANKING SUPPORT

Experiencing financial hardship

You're not alone. We're here to support you however we can.

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Dispute a transaction

Something look out of the ordinary on your statement? Here’s what you should do.


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Interest rates

Explore our interest rates across all our products, so you can make the right
decisions for you.


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Fraud & Security


FRAUD & SECURITY

Card fraud

For card related transaction enquiries, please call 1300 747 747 and select
Option 4 and then Option 1.


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Online scams

If an online transfer via internet banking has occurred, call our Fraud team on
1300 747 747.
Select Option 4 then Option 2.


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Protecting yourself

Discover these essential tips to enhance your security and prevent unauthorised
access to your accounts.


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GET IN TOUCH

Whether you’ve got a question, concern, or are simply ready to take the next
step.Pick up the phone or send us a message, we’ll be happy to help in any way
we can.

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Important Information

The information on this page has been prepared without taking into account any
person’s financial situation, needs and objectives. Before you make any
decisions you should consider whether it is right for you and seek independent
legal, financial and taxation advice.

You should read the relevant product terms and conditions or product disclosure
statement (PDS) and Financial Services Guide before deciding whether to obtain
any of our products or services, available here for banking products, credit
card products and Retirement Savings Account. Home loan terms and conditions are
available on request. Target Market Determination (TMD) for Qudos Bank issued
products are available here. Insurance PDS and TMD are available on request or
from the relevant insurer.

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© Qudos Mutual Limited trading as Qudos Bank ABN 53 087 650 557 AFSL/Australian
Credit Licence 238 305
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Acknowledgment of country

We acknowledge the Traditional Owners of the lands on which we operate and pay
our respects to Elders past and present, and to emerging community leaders. We
also acknowledge the important role Aboriginal and Torres Strait Islander
peoples continue to play within the communities in which Qudos Bank operates and
where our team members reside.