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Submitted URL: http://www.customerexperiencedive.com/news/rent-the-runway-onboarding-loyalty-engagement-replacement-stylist-q3/735160/%EF%BF%BD%EF%BF...
Effective URL: https://www.customerexperiencedive.com/news/rent-the-runway-onboarding-loyalty-engagement-replacement-stylist-q3/735160/%EF%BF%BD%EF%BF...
Submission: On December 16 via api from NL — Scanned from IL
Effective URL: https://www.customerexperiencedive.com/news/rent-the-runway-onboarding-loyalty-engagement-replacement-stylist-q3/735160/%EF%BF%BD%EF%BF...
Submission: On December 16 via api from NL — Scanned from IL
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<span> By signing up to receive our newsletter, you agree to our <a href="https://www.techtarget.com/terms-of-use/" target="_blank">Terms of Use</a> and
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<span> By signing up to receive our newsletter, you agree to our <a href="https://www.techtarget.com/terms-of-use/" target="_blank">Terms of Use</a> and
<a href="https://www.techtarget.com/privacy-policy/" target="_blank">Privacy Policy</a>. You can unsubscribe at anytime. </span>
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</form>Text Content
Skip to main content DON’T MISS TOMORROW’S CUSTOMER SERVICE INDUSTRY NEWS Let CX Dive’s free newsletter keep you informed, straight from your inbox. By signing up to receive our newsletter, you agree to our Terms of Use and Privacy Policy. You can unsubscribe at anytime. * Library * Events * Press Releases * Topics Sign up * Search * Sign up Search * Strategy * AI & Automation * Technology * Loyalty * Data & Analytics * Customer Service * Personalization 404 Error PAGE NOT FOUND! We can’t find the page you’re looking for. In the meantime, feel free to browse our most popular articles below. MOST POPULAR -------------------------------------------------------------------------------- * Spencer Platt/Getty Images via Getty Images LOWE’S PUTS TECH FIRST IN ITS 2025 CX PLANS The home improvement retailer plans to revamp its loyalty program for contractors and expand the use of AI to grow its market share. * Michael M. Santiago via Getty Images RENT THE RUNWAY IMPROVES CUSTOMER ONBOARDING TO DRIVE LOYALTY, ENGAGEMENT Style appointments and a relaxed replacement policy for new subscribers are among the CX upgrades the retailer rolled out in pursuit of growth. * JHVEPhoto via Getty Images DAVE & BUSTER’S CEO OUT, BUT HIS CX STRATEGY MARCHES ON Interim CEO Kevin Sheehan has “a tremendous amount of confidence” in the plans, which were developed in tandem with the board. * Kosamtu via Getty Images SLOW WEBSITE? IT’LL COST YOU. Three-quarters of consumers have simply abandoned a cart because of a slow website, Liquid Web found. Access now➔ Trendline THE TECH TRENDS TRANSFORMING CUSTOMER EXPERIENCE In this Trendline, CX Dive explores what technology businesses are investing in to improve CX and examples of successful rollouts. GET THE FREE NEWSLETTER Subscribe to CX Dive for top news, trends & analysis Email: * Select user consent: By signing up to receive our newsletter, you agree to our Terms of Use and Privacy Policy. You can unsubscribe at anytime. Sign up A valid email address is required. Please select at least one newsletter. Access now➔ Trendline THE TECH TRENDS TRANSFORMING CUSTOMER EXPERIENCE In this Trendline, CX Dive explores what technology businesses are investing in to improve CX and examples of successful rollouts. -------------------------------------------------------------------------------- * * * * EXPLORE * About * Editorial Team * Contact Us * Newsletter * Purchase Licensing Rights * Press Releases * What We’re Reading REACH OUR AUDIENCE * Advertising * Post a press release * Promote an event RELATED PUBLICATIONS * CIO Dive * Marketing Dive -------------------------------------------------------------------------------- Industry Dive is an Informa TechTarget business. © 2024 TechTarget, Inc. or its subsidiaries. All rights reserved. | View our other publications | Privacy policy | Terms of use | Take down policy. Cookie Preferences / Do Not Sell This website is owned and operated by Informa TechTarget, part of a global network that informs, influences and connects the world’s technology buyers and sellers. All copyright resides with them. Informa PLC’s registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. TechTarget, Inc.’s registered office is 275 Grove St. Newton, MA 02466. Search * Home * Topics * Strategy * AI & Automation * Technology * Loyalty * Data & Analytics * Customer Service * Personalization * Library * Events * Press Releases GET CX DIVE IN YOUR INBOX The free newsletter covering the top industry headlines Email: * Select user consent: By signing up to receive our newsletter, you agree to our Terms of Use and Privacy Policy. You can unsubscribe at anytime. Sign up A valid email address is required. Please select at least one newsletter.