Submitted URL: https://support.riscure.com/en/support/tickets/2507
Effective URL: https://support.riscure.com/en/support/login
Submission: On October 19 via manual from US — Scanned from DE

Summary

This website contacted 8 IPs in 2 countries across 6 domains to perform 14 HTTP transactions. The main IP is 18.158.226.95, located in Frankfurt am Main, Germany and belongs to AMAZON-02, US. The main domain is support.riscure.com.
TLS certificate: Issued by R3 on September 12th 2023. Valid for: 3 months.
This is the only time support.riscure.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
5 7 18.158.226.95 16509 (AMAZON-02)
1 1 54.93.157.25 16509 (AMAZON-02)
7 108.138.19.6 16509 (AMAZON-02)
1 2a00:1450:400... 15169 (GOOGLE)
1 52.219.170.177 16509 (AMAZON-02)
1 143.204.13.103 16509 (AMAZON-02)
1 13.224.95.33 16509 (AMAZON-02)
1 2a00:1450:400... 15169 (GOOGLE)
14 8
Apex Domain
Subdomains
Transfer
9 freshdesk.com
euc-assets10.freshdesk.com — Cisco Umbrella Rank: 306147
euc-assets8.freshdesk.com — Cisco Umbrella Rank: 314188
euc-assets5.freshdesk.com — Cisco Umbrella Rank: 290862
euc-assets9.freshdesk.com — Cisco Umbrella Rank: 309206
euc-assets6.freshdesk.com — Cisco Umbrella Rank: 321418
euc-assets1.freshdesk.com — Cisco Umbrella Rank: 291374
404 KB
7 riscure.com
support.riscure.com
55 KB
1 gstatic.com
fonts.gstatic.com
15 KB
1 amazonaws.com
s3.eu-central-1.amazonaws.com
24 KB
1 googleapis.com
fonts.googleapis.com — Cisco Umbrella Rank: 49
1 KB
1 freshworks.com
riscure1.freshworks.com
868 B
14 6
Domain Requested by
7 support.riscure.com 5 redirects support.riscure.com
3 euc-assets8.freshdesk.com support.riscure.com
2 euc-assets10.freshdesk.com support.riscure.com
euc-assets10.freshdesk.com
1 fonts.gstatic.com fonts.googleapis.com
1 euc-assets1.freshdesk.com support.riscure.com
1 euc-assets6.freshdesk.com support.riscure.com
1 euc-assets9.freshdesk.com support.riscure.com
1 s3.eu-central-1.amazonaws.com support.riscure.com
1 euc-assets5.freshdesk.com support.riscure.com
1 fonts.googleapis.com support.riscure.com
1 riscure1.freshworks.com 1 redirects
14 11

This site contains links to these domains. Also see Links.

Domain
riscure1.freshworks.com
Subject Issuer Validity Valid
support.riscure.com
R3
2023-09-12 -
2023-12-11
3 months crt.sh
*.freshdesk.com
Amazon RSA 2048 M02
2023-05-11 -
2024-06-07
a year crt.sh
upload.video.google.com
GTS CA 1C3
2023-09-28 -
2023-12-21
3 months crt.sh
*.s3.eu-central-1.amazonaws.com
Amazon RSA 2048 M01
2023-04-11 -
2024-01-14
9 months crt.sh
*.gstatic.com
GTS CA 1C3
2023-09-28 -
2023-12-21
3 months crt.sh

This page contains 1 frames:

Primary Page: https://support.riscure.com/en/support/login
Frame ID: 09CB3DD7033266B8F3A9E9CD35A4FD09
Requests: 15 HTTP requests in this frame

Screenshot

Page Title

Sign into : Riscure

Page URL History Show full URLs

  1. https://support.riscure.com/en/support/tickets/2507 HTTP 302
    https://support.riscure.com/login HTTP 302
    https://support.riscure.com/support/login HTTP 302
    https://support.riscure.com/en/support/login HTTP 302
    https://riscure1.freshworks.com/oauth/authorize?client_id=78368727158800390&redirect_uri=https%3A%2F%2Fsuppo... HTTP 302
    https://support.riscure.com/freshid/authorize_callback?error=login_required&error_description=user_login... HTTP 302
    https://support.riscure.com/en/support/login Page URL

Detected technologies

Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com

Page Statistics

14
Requests

100 %
HTTPS

25 %
IPv6

6
Domains

11
Subdomains

8
IPs

2
Countries

484 kB
Transfer

1470 kB
Size

3
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. https://support.riscure.com/en/support/tickets/2507 HTTP 302
    https://support.riscure.com/login HTTP 302
    https://support.riscure.com/support/login HTTP 302
    https://support.riscure.com/en/support/login HTTP 302
    https://riscure1.freshworks.com/oauth/authorize?client_id=78368727158800390&redirect_uri=https%3A%2F%2Fsupport.riscure.com%2Ffreshid%2Fauthorize_callback&response_type=code&hd=riscure1.freshdesk.com HTTP 302
    https://support.riscure.com/freshid/authorize_callback?error=login_required&error_description=user_login_is_required HTTP 302
    https://support.riscure.com/en/support/login Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

14 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request login
support.riscure.com/en/support/
Redirect Chain
  • https://support.riscure.com/en/support/tickets/2507
  • https://support.riscure.com/login
  • https://support.riscure.com/support/login
  • https://support.riscure.com/en/support/login
  • https://riscure1.freshworks.com/oauth/authorize?client_id=78368727158800390&redirect_uri=https%3A%2F%2Fsupport.riscure.com%2Ffreshid%2Fauthorize_callback&response_type=code&hd=riscure1.freshdesk.com
  • https://support.riscure.com/freshid/authorize_callback?error=login_required&error_description=user_login_is_required
  • https://support.riscure.com/en/support/login
18 KB
8 KB
Document
General
Full URL
https://support.riscure.com/en/support/login
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
18.158.226.95 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-18-158-226-95.eu-central-1.compute.amazonaws.com
Software
fwe /
Resource Hash
9244fc38369ad646aa768c3398babfe7d592b41f7becaadd4803ad4e1cd57605
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Frame-Options DENY
X-Xss-Protection 1; mode=block

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/118.0.5993.88 Safari/537.36
accept-language
de-DE,de;q=0.9

Response headers

cache-control
max-age=0, private, must-revalidate
content-encoding
gzip
content-type
text/html; charset=utf-8
date
Thu, 19 Oct 2023 19:40:39 GMT
etag
W/"fe06df267c710b43629891e4778071da"
nel
{ "report_to": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true}
report-to
{ "group": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.eu-central-1.freshedge.net/nelreports/freshdesk"}]}
server
fwe
status
200 OK
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
x-envoy-upstream-service-time
165
x-frame-options
DENY
x-fw-ratelimiting-managed
true
x-ratelimit-limit
300
x-ratelimit-remaining
298 197
x-ratelimit-reset
191023194139
x-ratelimit-total
200
x-ratelimit-used-currentrequest
1
x-request-id
376b6908-08da-4272-8c4e-223d82a45224
x-trace-id
00-eef12c6f508ac0ae4de85e76a1b0384e-a1d4f09fe5d18e1e-00
x-xss-protection
1; mode=block

Redirect headers

cache-control
no-cache, no-store, max-age=0, must-revalidate
content-security-policy
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content-type
text/html; charset=utf-8
date
Thu, 19 Oct 2023 19:40:39 GMT
expires
Fri, 01 Jan 1990 00:00:00 GMT
location
https://support.riscure.com/en/support/login
nel
{ "report_to": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true}
pragma
no-cache
report-to
{ "group": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.eu-central-1.freshedge.net/nelreports/freshdesk"}]}
server
fwe
status
302 Found
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
x-envoy-upstream-service-time
37
x-frame-options
SAMEORIGIN
x-fw-ratelimiting-managed
false
x-request-id
de1d0315-82dc-4d9f-8285-2aadd61697a3
x-trace-id
00-625c0701303d6dae7b8dc0ba49d4e7a7-2ffbab1931678a0f-00
x-xss-protection
1; mode=block
portal_utils-83ada44a269c552c54b626cf88f4b3f5f6141b36e5921e2061b52dfba15293b5.css
euc-assets10.freshdesk.com/assets/cdn/
247 KB
81 KB
Stylesheet
General
Full URL
https://euc-assets10.freshdesk.com/assets/cdn/portal_utils-83ada44a269c552c54b626cf88f4b3f5f6141b36e5921e2061b52dfba15293b5.css
Requested by
Host: support.riscure.com
URL: https://support.riscure.com/en/support/login
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
108.138.19.6 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-108-138-19-6.fra56.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
06da9e49c8f3fe1d9bbd7419e49ff2b0b674052319950f6c876417c57b6b90ad

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://support.riscure.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/118.0.5993.88 Safari/537.36

Response headers

date
Sun, 10 Sep 2023 09:36:22 GMT
content-encoding
gzip
via
1.1 f3d57c6f1e03e389abd50b7f7535cee4.cloudfront.net (CloudFront)
x-amz-cf-pop
FRA56-P7
age
3405858
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
content-length
82584
last-modified
Wed, 08 Feb 2023 05:37:46 GMT
server
AmazonS3
etag
"87503c4fa852c372b0a7aaf7644bed08"
content-type
text/css
cache-control
public, max-age=31557600
accept-ranges
bytes
x-amz-cf-id
SXcjCkdi21mchUlnDuInfE7C6gXGbkJKgjDDsYibskkLVjBKs4468A==
expires
Thu, 08 Feb 2024 11:37:45 GMT
theme.css
support.riscure.com/support/
77 KB
32 KB
Stylesheet
General
Full URL
https://support.riscure.com/support/theme.css?v=2&d=1655232817
Requested by
Host: support.riscure.com
URL: https://support.riscure.com/en/support/login
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
18.158.226.95 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-18-158-226-95.eu-central-1.compute.amazonaws.com
Software
fwe /
Resource Hash
2fec0b3e1962492525422df22d78e88cbc8928deefa7332ae4a05423a2cf4e77
Security Headers
Name Value
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Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://support.riscure.com/en/support/login
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/118.0.5993.88 Safari/537.36

Response headers

date
Thu, 19 Oct 2023 19:40:39 GMT
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
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age
113827
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
content-length
1049
last-modified
Wed, 18 Jan 2023 11:01:31 GMT
server
AmazonS3
etag
"26473e8f74848a765c658c491d85cb60"
content-type
text/css
cache-control
public, max-age=31557600
accept-ranges
bytes
x-amz-cf-id
LAodRjcY4Hh_97HHcFlUMpivHPQf50GDYAXl5b49BpY2vFCKgFZ5CA==
expires
Thu, 18 Jan 2024 17:01:30 GMT
truncated
/
13 KB
0
Image
General
Full URL
data:truncated
Protocol
DATA
Server
-, , ASN (),
Reverse DNS
Software
/
Resource Hash
1c44ff22f7cb4add56fcb8797ef6ea7dd9fcee9fb7f34526d0321c01c5118173

Request headers

accept-language
de-DE,de;q=0.9
Referer
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/118.0.5993.88 Safari/537.36

Response headers

Content-Type
image/png
6xKydSBYKcSV-LCoeQqfX1RYOo3ig4vwlxdu.woff2
fonts.gstatic.com/s/sourcesanspro/v22/
14 KB
15 KB
Font
General
Full URL
https://fonts.gstatic.com/s/sourcesanspro/v22/6xKydSBYKcSV-LCoeQqfX1RYOo3ig4vwlxdu.woff2
Requested by
Host: fonts.googleapis.com
URL: https://fonts.googleapis.com/css?family=Source+Sans+Pro:regular,italic,600,700,700italic
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:811::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
sffe /
Resource Hash
0d0a6262c545e8bbc895116e5afb22579c468d7abb77e378f377d6fed57c1dce
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

Referer
https://fonts.googleapis.com/
Origin
https://support.riscure.com
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/118.0.5993.88 Safari/537.36

Response headers

date
Thu, 19 Oct 2023 17:44:00 GMT
x-content-type-options
nosniff
age
7000
content-security-policy-report-only
require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/apps-themes
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
14712
x-xss-protection
0
last-modified
Thu, 01 Jun 2023 22:52:57 GMT
server
sffe
cross-origin-opener-policy
same-origin; report-to="apps-themes"
report-to
{"group":"apps-themes","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/apps-themes"}]}
content-type
font/woff2
access-control-allow-origin
*
cache-control
public, max-age=31536000
accept-ranges
bytes
timing-allow-origin
*
expires
Fri, 18 Oct 2024 17:44:00 GMT
glyphs_806cbcf995b2dd24e031adc0e2d25137.woff2
euc-assets10.freshdesk.com/assets/
45 KB
45 KB
Font
General
Full URL
https://euc-assets10.freshdesk.com/assets/glyphs_806cbcf995b2dd24e031adc0e2d25137.woff2
Requested by
Host: euc-assets10.freshdesk.com
URL: https://euc-assets10.freshdesk.com/assets/cdn/portal_utils-83ada44a269c552c54b626cf88f4b3f5f6141b36e5921e2061b52dfba15293b5.css
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
108.138.19.6 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-108-138-19-6.fra56.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
b5e3de9f2de40c21e62d378bdd9c654344155eb3cd832c78c83a0b02d6949070

Request headers

Referer
https://euc-assets10.freshdesk.com/assets/cdn/portal_utils-83ada44a269c552c54b626cf88f4b3f5f6141b36e5921e2061b52dfba15293b5.css
Origin
https://support.riscure.com
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/118.0.5993.88 Safari/537.36

Response headers

date
Thu, 19 Oct 2023 13:46:15 GMT
via
1.1 f1a22cc8d842b0950e4bd5bda60806f2.cloudfront.net (CloudFront)
last-modified
Fri, 04 Nov 2022 06:34:45 GMT
server
AmazonS3
x-amz-cf-pop
FRA56-P7
age
21266
x-amz-server-side-encryption
AES256
etag
"ea8dacc0d3a08fc434a473ed37c315fb"
access-control-max-age
3000
access-control-allow-methods
GET
x-cache
Hit from cloudfront
access-control-allow-origin
*
accept-ranges
bytes
content-length
45740
x-amz-cf-id
vFW3UrEj05tQ3PXhk8axAahwtLtsANvljdZ7v11XFeTgsY42PGOy8w==

Verdicts & Comments Add Verdict or Comment

91 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

function| $A function| $w function| $H function| $R function| log function| getSurvey function| imgerror function| default_image_error function| escapeHtml function| layoutResize function| closeableFlash object| Prototype object| Class function| PeriodicalExecuter function| Template object| $break object| Enumerable function| Hash function| ObjectRange object| Abstract object| Try object| Ajax object| Form object| Field function| $F object| Toggle object| Insertion object| $continue object| Position object| Effect function| delay function| $t function| NestedField function| $ function| $$ undefined| Sizzle function| Selector function| jQuery object| jQBrowser object| html5 object| Modernizr function| yepnope object| respond function| $j function| highlight_code function| storeToSessionStorage function| getFromSessionStorage function| removeFromSessionStorage object| _self object| Prism object| portal number| attachment_size string| blocked_extensions function| uniqueArray function| getCookie function| deleteCookieOnApply function| getDateFormat function| Layzr function| disablePrototypeJS object| pluginsToDisable object| Browser function| measureScrollbar object| image_width function| captchaModule object| I18n object| jQuery18302500943557306563 object| Helpdesk object| Select2 function| moment function| add_csrf_token function| AvatarReader function| requestAnimFrame function| invokeRedactor object| _0xf6db object| codeEditor_lang object| RELANG boolean| isMacintosh string| ctrlkeyname string| shiftkeyname string| altkeyname object| RLANG object| DEFAULT_LANG string| uploaded_img_placeholder function| inlineImageUploadCallback object| InlineImagesValidator object| QLANG object| Shortcuts object| DATE_FORMATS object| lang object| portal-search-boxes object| portal-recaptcha

3 Cookies

Domain/Path Name / Value
support.riscure.com/ Name: _x_w
Value: 1
riscure1.freshworks.com/ Name: XSRF-TOKEN
Value: 71722a5f-dd69-4dc9-b7f0-d0f34a4000b7.0sRc2URwIeVkU78W3JnVueSKG8QTvtVrT8soM5W0oG0=
support.riscure.com/ Name: _helpkit_session
Value: BAh7CUkiD3Nlc3Npb25faWQGOgZFVEkiJTliZTEyNzY5Mzg5MjQ4ODgzN2Y2MTQzNGQyMzVkYWU0BjsAVEkiDnJldHVybl90bwY7AEZJIh0vZW4vc3VwcG9ydC90aWNrZXRzLzI1MDcGOwBGSSIKZmxhc2gGOwBUewdJIgxkaXNjYXJkBjsAVFsASSIMZmxhc2hlcwY7AFR7BkkiC25vdGljZQY7AEYwSSIQX2NzcmZfdG9rZW4GOwBGSSIxWnRFclF0RTFLTWxJZlRJU0hOQUtKQzdZdVFGWWdqNjJoczJ0SmlBNEE1ND0GOwBG--1182875848aabc925e8e7d276b1d35af2b3f71ed

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Frame-Options DENY
X-Xss-Protection 1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

euc-assets1.freshdesk.com
euc-assets10.freshdesk.com
euc-assets5.freshdesk.com
euc-assets6.freshdesk.com
euc-assets8.freshdesk.com
euc-assets9.freshdesk.com
fonts.googleapis.com
fonts.gstatic.com
riscure1.freshworks.com
s3.eu-central-1.amazonaws.com
support.riscure.com
108.138.19.6
13.224.95.33
143.204.13.103
18.158.226.95
2a00:1450:4001:810::200a
2a00:1450:4001:811::2003
52.219.170.177
54.93.157.25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