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Effective URL: https://www.nordstrom.com/browse/customer-service/shipping-methods-charges?utm_source=N_planned&utm_medium=email&utm_campa...
Submission: On January 02 via api from US — Scanned from DE
Effective URL: https://www.nordstrom.com/browse/customer-service/shipping-methods-charges?utm_source=N_planned&utm_medium=email&utm_campa...
Submission: On January 02 via api from US — Scanned from DE
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Skip navigation Half-Yearly Sale is on now! Up to 50% off. Explore Sale Germany SearchClearClear Search Text Sign In StoresPurchases 0 * Sale * Women * Men * Kids * Designer * Shoes * Activewear * Home * Beauty * Gifts * Explore Main content 1. Home 2. Customer Service 3. Pickup & Delivery PAGE NAVIGATION Customer Service * Check Order Status * Returns & Exchanges * Pricing & Adjustments * Frequently Asked Questions * Pickup & Delivery * Pay Bill Online * Buy Gift Cards * Check Gift Card Balance * Find a Store * Nordstrom Policies * Customer Reviews * Product Recalls & Issues FEATURED * Nordstrom Services * International Shopping * Single & Split Shoe Program PICKUP IN STORE & DELIVERY OPTIONS Buy online and pick up today, or pick up tomorrow for a wider selection. Choose curbside at Nordstrom stores or in store at Nordstrom and Nordstrom Rack—both options are quick and convenient. ShowBuy Online & Pick Up in Store or Curbside 1) Set Your Store on a Search Results Page When you're viewing a category or search results page, look for Free Pickup in your filter options. Select Set Location and enter your ZIP code. Set the store where you'd like to pick up your items and start shopping. You can choose Available Today to shop a single store's selection or Available Tomorrow to shop a wider selection in your area and we'll get your items to your chosen store the next day. Find your nearest store. 2) Select Your Store on a Product Details Page On a product details page, select Free Pickup and choose a store near you. Look for Pick Up Today and Pick Up Tomorrow options when you're selecting the item's size. 3) Pick Up in Store or Curbside You'll get an email or app notification when your order is ready for pickup letting you know where to go inside the store or directions for Curbside Pickup (Curbside Pickup is available at Nordstrom stores only, not at Nordstrom Rack). When you get to the store, we may ask to see your personal identification. We'll hold your order for 5 days, so stop by soon! Gift Options Gift wrapping is available when you pick up your order at a Nordstrom store. Choose gift options when you check out. Some items may not be eligible for certain gift-wrap options. FAQ How will I know when my order is ready for pickup? We'll send you an email or app notification as soon as your order is ready. Can I request Curbside Pickup at multiple stores? Yes, but only one order—and store—at a time. After you pick up your first order at the first store, you'll be able to request Curbside Pickup for another order at a different store. Where is the Curbside Pickup area at my store? Each store has designated parking for Curbside Pickup. When your order is ready, the specific pickup area will be listed in your order details. How long will I have to pick up my order? We'll hold your order for 5 days, so stop by soon! ShowPick Up Today or Tomorrow When you're viewing a category or search results page, look for the Available Today and Available Tomorrow options: Available Today: shows items currently in stock at the store you've chosen for pickup. Available Tomorrow: shows in-stock items at all locations in your area—we'll ship the item to your chosen store for pickup the next day. Pickup is also available at selected Nordstrom Rack stores. On an individual product page, look for Pick Up Today and Pick Up Tomorrow options when you're selecting the item's size. FAQ How will I know when my order is ready for pickup? We'll send you an email or app notification as soon as your order is ready. Can I request Curbside Pickup at multiple stores? Yes, but only one order—and store—at a time. After you pick up your first order at the first store, you'll be able to request Curbside Pickup for another order at a different store. Where is the Curbside Pickup area at my store? Each store has designated parking for Curbside Pickup. When your order is ready, the specific pickup area will be listed in your order details. How long will I have to pick up my order? We'll hold your order for 5 days, so stop by soon! ShowShip to Store Have your order shipped to any Nordstrom or Nordstrom Rack location and pick it up at your convenience. 1) Buy Online Go to Checkout and tap "Ship to a Nordstrom Store" in the shipping address section. 2) Pick Up in Store You'll receive an email or app notification when your order has been delivered to the store. Go to Order Pickup to collect your order. We may ask to see your personal identification. We'll hold your order for 5 days. After that, the order will be returned and you will be refunded. Check your store's hours. Gift Options Get free gift wrapping when you pick up your order at a Nordstrom store. Choose gift options when you check out. Some items may not be eligible for certain gift-wrap options. In-store and at-store pickup: Gift message (free) DIY gift kit (free) Packaged in a Nordstrom box (free) Wrapped in our signature gift wrap (free) We have easy ways to deliver your items right to you. ShowFree Shipping FREE SHIPPING & FREE RETURNS We'll ship almost anything on our site to anywhere in the United States—even Alaska, Hawaii and Puerto Rico—for free. WE OFFER FREE STANDARD SHIPPING, ALL THE TIME. Estimated delivery date will be noted on the product's page and at Checkout. General Merchandise Guideline Ordering deadlines vary based on shipping options. See our charts for specific cutoff dates and times. For more info, call 1.888.282.6060. Need It Faster? Try our expedited shipping. Need It Now? Try Buy Online & Pick Up in Store or shop eGift Cards. Shipping to Another Country? For international orders, find out more. Don't Love It? Return it for free. It's that easy. Returns & Exchanges For more information, call 1.888.282.6060. EXCEPTIONS & SPECIAL INSTRUCTIONS Nordstrom Rack Free standard shipping is not valid in Nordstrom Rack stores. Additional Fees For deliveries to Colorado, a 27¢ delivery fee will be charged. International Orders Free standard shipping is not valid on international orders. For delivery to international addresses, please confirm or change your country by clicking the country flag or name at the bottom of any page. Certain restricted items cannot be shipped to international addresses. International customers will be notified to remove these items during Checkout. Special Locations Shipments to APO/FPO addresses require additional processing time after delivery to the military post office. Expedited orders shipping to Alaska and Hawaii require 1 additional day to deliver. Rural domestic addresses require 1 or more additional days to deliver. Gift Cards Gift Cards ship separately, free of charge, via standard shipping and usually arrive within 4-7 business days. Two Business Day delivery is available for a $9 shipping fee. To expedite a Gift Card to Alaska or Hawaii, please call 1.877.771.4438 to place your order; allow 1 extra business day for shipping. Our eGift Cards are emailed within 4 hours of credit approval. International customers cannot purchase or redeem Gift Cards online at this time. Beauty We reserve the right to limit quantities ordered. Some beauty items may be considered hazardous materials due to their alcohol content and cannot be shipped to certain ZIP codes in Alaska, Hawaii, PO boxes, military addresses (diplomatic pouch mail, APO, FPO, Guam, Puerto Rico and U.S. Virgin Islands) or international addresses. Please call 1.800.7beauty for further shipping info. Fine Jewelry Fine jewelry and watch orders over $1,500 are shipped insured via expedited shipping at no additional charge. A signature is required upon delivery. These orders cannot be shipped to international addresses. Designer Collections Collection items follow the shipping options and charges outlined in expedited shipping. Please consult a Designer Specialist at 1.877.543.7463 for specific questions related to shipping, exchanges and returns. Customized/Engraved Items These items may be shipped only via standard shipping and usually arrive within 3-4 weeks. For shipping timeframes on customized items shipped internationally, please contact customer service. Special Orders Certain in-stock items may require 5-8 business days for delivery. These special orders cannot be shipped to PO boxes or military addresses (APO, FPO, Guam, Puerto Rico and U.S. Virgin Islands). Green Shipping In our continued effort to minimize waste and lessen our impact on the environment, please note that your order may arrive in a slightly used shipping box. Questions? Call 1.888.282.6060 or chat with us online. ShowShip to Store Have your order shipped to any Nordstrom location and pick it up at your convenience. 1) Buy Online Go to Checkout and tap "Ship to a Nordstrom Store" in the shipping address section. 2) Pick Up in Store You'll receive an email or app notification when your order has been delivered to the store. Go to Order Pickup to collect your order. We may ask to see your personal identification. We'll hold your order for 5 days. After that, the order will be returned and you will be refunded. Check your store's hours. Gift Options Get free gift wrapping when you pick up your order at a Nordstrom store. Choose gift options when you check out. Some items may not be eligible for certain gift-wrap options. In-store and at-store pickup: Gift message (free) DIY gift kit (free) Packaged in a Nordstrom box (free) Wrapped in our signature gift wrap (free) ShowExpedited Shipping Our two-day and next-day shipping options for eligible items will get it to you faster. Expedited Shipping Prices Standard Shipping: Free Two Business Days: $12 Next Business Day: $20 Expedited Shipping Ordering Deadlines & Arrivals Order Before Noon ET: Sunday arrives: Wednesday (Two Business Days) Tuesday (Next Business Day) Monday arrives: Wednesday (Two Business Days) Tuesday (Next Business Day) Tuesday arrives: Thursday (Two Business Days) Wednesday (Next Business Day) Wednesday arrives: Friday (Two Business Days) Thursday (Next Business Day) Thursday arrives: Monday (Two Business Days) Friday (Next Business Day) Friday arrives: Tuesday (Two Business Days) Monday (Next Business Day) Saturday arrives: Wednesday (Two Business Days) Tuesday (Next Business Day) ShowInternational Shipping Wherever it's going, we'll get it there for you. International Shipping Don't love it? Return it for free. It's that easy. Returns & Exchanges Easy online order pickup and returns in your neighborhood. Find Out More SHOP WITH US * Nordstrom * Nordstrom Rack You're in! Stay tuned for the latest updates on new arrivals, special offers and more - all delivered straight to your inbox. Privacy Policy Get Email Updates: Email Sign up CUSTOMER SERVICE * Contact Us * Order Status * Shipping * Return Policy & Exchanges * Price Adjustments * Gift Cards * FAQ * Product Recalls * Germany ABOUT US * All Brands * Careers * Corporate Social Responsibility * Diversity, Equity, Inclusion & Belonging * Get Email Updates * Nordstrom Blog * The Thread * Nordy Podcast STORES & SERVICES * Find a Store * Free Style Help * Alterations & Tailoring * Pop-In Shop * Virtual Events * Spa Nordstrom * Nordstrom Restaurants * Nordstrom Local NORDSTROM CARD & REWARDS * The Nordy Club Rewards * Pay My Bill * Manage My Nordstrom Card NORDSTROM, INC. * Nordstrom Rack * Investor Relations * Press Releases * Nordstrom Media Network Get our apps * * * * * Top * Privacy * Your Privacy Rights * Terms & Conditions * ©2024 Nordstrom, Inc. WE SHIP TO GERMANY A few things to know: * Prices and payment are shown in EUR. * International shipping costs are based on your items, shipping method and destination. * Not shipping to Germany? Change your country Get more details or contact us if you have questions about international shipping. Live chat