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 * Services
   * Crisis & Suicide Prevention
     * Hotline
     * 988 Lifeline Chat and Text Line
     * 988 Suicide and Crisis Lifeline
     * Suicide Prevention Resources
   * School Services
     * PAX Good Behavior Game
     * PAX Tools
     * Primary Project
     * Student Assistance Program
     * Suicide Safety In Schools
     * Youth Development Services
   * Training & Education
     * QPR
     * Suicide Safety In Schools
     * ASIST
     * SafeTALK
   * 211CNY
   * TeleCare
 * Resources
   * Community Resources
 * Media Coverage
 * About
   * Leadership
   * 50th Anniversary
   * Reports
   * Internship
   * Volunteering
 * Events
   * CNY Youth Mental Health Summit
 * Careers
 * Contact Us
 * Donate





TELECARE

Home•TeleCare
TeleCarecontactsyr2024-01-02T18:09:06+00:00
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LONELINESS & ISOLATION IN SENIORS – WHY TELECARE IS SO IMPORTANT



For various reasons, social contacts tend to decrease as we age. Many people
over the age of 65 live alone and lack regular companionship. Research indicates
that loneliness and social isolation pose a severe threat to physical and mental
health. Additionally, there is a connection between social isolation and higher
rates of elder abuse and victimization.

One of the most effective means of reducing isolation, health concerns, and
victimization is daily contact through a telephone reassurance call.

> “Your phone calls mean so very much to me. I really enjoy each and every
> person I talk to. Thank you, thank you, thank you!” – Peg, TeleCare Client



> “If not for your support I’d been in the hospital now. It’s so nice to know
> people care about you.” – Richard, TeleCare Client



> “Your calls are the reason I get up and dressed in the morning. When you call
> I want to be able to report what I’ve done so far in my day.” – Marilyn,
> TeleCare Client





WHAT IS TELECARE? –  A CARING CONNECTION & PEACE OF MIND



TeleCare is a FREE telephone reassurance program that offers a daily connection
and supports caregiving services already in place. Our trained Reassurance
Specialists provide friendly calls to seniors and/or those with disability.

The TeleCare program aims to reduce isolation, loneliness, and depression, and
help people to remain independent in their homes. Specifically, TeleCare offers:

 * Emotional support and a friendly check-in

 * Medication reminders

 * Well-being checks

 * Temporary support upon hospital discharge




TeleCare provides clients with the comfort of knowing that someone will contact
them on a regular basis. It also offers families the peace of mind that their
loved ones are being checked on daily. Each client has a safety plan in place
and a designated contact is alerted if we are unable to reach a client by
telephone.

TELECARE’S IMPACT



Though the impact of connection is hard to measure, TeleCare is thrilled to
share the following statistics:

 * 10 Years of TeleCare Service

 * 11 Counties Served

 * 38 Referral Sources

 * 100+ Clients Engaged in 2021

 * 212 Cards Mailed to Clients in 2021

 * 32,000+ Calls Placed in 2021

 * 54,750 Hours of TeleCare Service



WANT SOMEONE TO CALL YOU?



Maintaining social relationships can become harder as we age. Some obstacles may
include death of a spouse or close friends, retirement, or even changes in
health or mobility. While there may be many factors to consider, TeleCare
strives to overcome these barriers and help our clients build healthy social
relationships that make them feel valued.

TeleCare calls are made 365 days a year between 7am and 10pm. The time and
frequency of calls depends on a person’s needs and preferences. If you or
someone you know is interested in learning more about TeleCare, please call
315.218.1915 or email telecare@contactsyracuse.org. You may also complete this
brief online form and someone will contact you by telephone to follow up.

SIGN UP HERE


Brief Online Form



PROGRAM RESOURCES


TeleCare Flyer


WANT TO BE A TELECARE VOLUNTEER?



TeleCare is an extremely rewarding volunteer opportunity! Hours are flexible and
volunteers make a difference in the lives of clients by keeping them connected
to their community. Our volunteers are trained and supported by staff. They are
instrumental in ensuring clients feel valued and cared for. Our volunteers have
a heart for service and each call is an opportunity to put a smile on someone’s
face.

Volunteer qualifications include:

 * Attend orientation and training sessions.

 * Willing to establish a friendly, caring relationship with seniors over the
   phone.

 * Great active listening skills.

 * Willing to commit of two shifts per month for a minimum of six months of
   service.




Interested in volunteering? Please complete our brief online application.





MAKE A DONATION



Save lives with your gift. Donate today and help those in need in our community.


Make a Donation


6311 Court Street Road
East Syracuse, NY 13057

Phone: 315-251-1400
contact@contactsyracuse.org



Contact Community Services is proudly funded by



 * About Us
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 * Contact Us


 * Crisis & Suicide Prevention
 * School Services
 * Training & Education
 * TeleCare
 * 211CNY
 * Community Resources


 * Leadership
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 * Internship
 * Volunteering



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