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URL: https://jobs.sap.com/job/Hamburg-Virtual-Customer-Success-Partner-%28fmd%29-SAP-Signavio-%28German-speaker%29-20148/1...
Submission: On September 10 via api from IE — Scanned from DE

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Text Content

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Zum Hauptinhalt
Sprache
 * Deutsch (Deutschland)
 * English (Global)
 * Français (France)
 * 日本語 (日本)
 * 简体中文 (中国大陆)

Bewerberprofil



Sprache
 * Deutsch (Deutschland)
 * English (Global)
 * Français (France)
 * 日本語 (日本)
 * 简体中文 (中国大陆)

Bewerberprofil



Sprache
 * Deutsch (Deutschland)
 * English (Global)
 * Français (France)
 * 日本語 (日本)
 * 简体中文 (中国大陆)

Bewerberprofil





VIRTUAL CUSTOMER SUCCESS PARTNER (F/M/D) - SAP SIGNAVIO (GERMAN SPEAKER)

Sales
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Weniger Optionen anzeigen
Laden...
Aufgabenbereich
Alle Bildung und TrainingCommunicationConsulting and Professional
ServicesCorporate OperationsFinanzenInformation TechnologyKundenservice und
UnterstïutzungMarketingPersonalPre-SalesSalesSales OperationsSales
SupportSekretariat / AssistenzSoftware- QualitätssicherungSoftware-Design und
EntwicklungSoftware-Development OperationsSoftware-ResearchSoftware-User
ExperienceSolution und Produkt Management
Karrierestatus
Alle AbsolventenAusbildungBerufserfahrenManagementStudenten
Land/Region
AlleDeutschlandSchweizÖsterreich


We help the world run better


At SAP, we enable you to bring out your best. Our company culture is focused on
collaboration and a shared passion to help the world run better. How? We focus
every day on building the foundation for tomorrow and creating a workplace that
embraces differences, values flexibility, and is aligned to our purpose-driven
and future-focused work. We offer a highly collaborative, caring team
environment with a strong focus on learning and development, recognition for
your individual contributions, and a variety of benefit options for you to
choose from. 

 

 

 

This is a parental leave cover with a limited contract.
 

All SAP Locations in Germany like Berlin, Hamburg, Ratingen near Düsseldorf,
Eschborn near Frankfurt, Walldorf near Heidelberg, Gerlingen near Stuttgart,
Hallbergmoos near Munich etc. are possible.

 

YOUR FUTURE ROLE   

In this role you will be working in a cross-functional team in charge of 4,500
SAP Signavio customers globally. The Virtual Customer Success team strives to
embody customer focus, collaboration, and trust. We are looking for people who
share our passion for creating products that people love to use. To thrive in
this role, you are someone who appreciates proactiveness, close collaboration,
open communication, and holistic solutions. 
 

 * Manage the overall customer relationship in alignment with internal
   stakeholders, such as Sales, Product Management, Professional Services and
   Renewal Executives
 * Engage with customers in a pooled model and proactively manage your own
   customer portfolio by delivering both 1:1 and 1:many sessions
 * Be accountable for your customers’ overall success, including administrative
   topics, ensuring adoption and renewal of SAP Signavio solutions
 * Improve customer facing processes and scalable outreaches 
 * Act as an interface between Product Management and the customer to drive
   product development and improvements
 * Share insights about customer use cases and issues with SAP Signavio
   strategists
 * Create scalable content, such as best practices and Community articles


YOUR PROFILE        

 

 * Prior experience in Customer Service or in a customer facing role
 * Proven ability to collaborate, build strong relationships and lead
   communication campaigns 
 * Proven ability to proactively engage across functions (Sales, Services,
   Marketing, Product Management & others) to support a customer community 
 * Excellent organizational, time management, and communication skills 
 * Experience in email marketing and content creation 
 * Experience in SAP Signavio usage, business process management / business
   process consulting (optional) 
 * Passion for innovation, customers and their success
 * Proficient communication and presentation skills in German and English

 

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work
together more efficiently and use business insight more effectively. Originally
known for leadership in enterprise resource planning (ERP) software, SAP has
evolved to become a market leader in end-to-end business application software
and related services for database, analytics, intelligent technologies, and
experience management. As a cloud company with two hundred million users and
more than one hundred thousand employees worldwide, we are purpose-driven and
future-focused, with a highly collaborative team ethic and commitment to
personal development. Whether connecting global industries, people, or
platforms, we help ensure every challenge gets the solution it deserves. At SAP,
you can bring out your best.  

 

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working
models help ensure that everyone – regardless of background – feels included and
can run at their best. At SAP, we believe we are made stronger by the unique
capabilities and qualities that each person brings to our company, and we invest
in our employees to inspire confidence and help everyone realize their full
potential. We ultimately believe in unleashing all talent and creating a better
and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action
employer. We are committed to the values of Equal Employment Opportunity and
provide accessibility accommodations to applicants with physical and/or mental
disabilities. If you are interested in applying for employment with SAP and are
in need of accommodation or special assistance to navigate our website or to
complete your application, please send an e-mail with your request to Recruiting
Operations Team: Careers@sap.com.
For SAP employees: Only permanent roles are eligible for the SAP Employee
Referral Program, according to the eligibility rules set in the SAP Referral
Policy. Specific conditions may apply for roles in Vocational Training.

 

Requisition ID: 402698  | Work Area: Sales  | Expected Travel: 0 - 10%  | Career
Status: Professional | Employment Type: Full Time or Part Time




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Ausschreibungsnummer 402698
Ausschreibungsdatum 30.08.2024
Funktionsbereich Sales
Karrierestatus Berufserfahren
Anstellungsverhältis Vollzeit, befristet
Voraussichtliche Reisetätigkeit 0 - 10%
Standort

Hamburg, DE, 20148

Ähnliche Stellen suchen
Sales Jobs_DE, Jobs im Vertrieb bei SAP, Deutschland
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