support.microsoft.com Open in urlscan Pro
23.51.208.215  Public Scan

Submitted URL: http://www.microsoft.com/support/prodredirect/outlook2000_us.asp?err=80070005-508-80070005-560
Effective URL: https://support.microsoft.com/?err=80070005-508-80070005-560
Submission: On November 05 via manual from JP — Scanned from JP

Form analysis 2 forms found in the DOM

Name: searchFormGET /en-us/Search/results

<form class="c-search ng-scope ng-pristine ng-valid" autocomplete="off" id="searchForm" name="searchForm" role="search" action="/en-us/Search/results" method="GET"
  data-seautosuggest="{&quot;queryParams&quot;:{&quot;market&quot;:&quot;en-us&quot;,&quot;clientId&quot;:&quot;7F27B536-CF6B-4C65-8638-A0F8CBDFCA65&quot;,&quot;sources&quot;:&quot;Microsoft-Terms,Iris-Products,DCatAll-Products&quot;,&quot;filter&quot;:&quot;+ClientType:StoreWeb&quot;,&quot;counts&quot;:&quot;5,1,5&quot;},&quot;familyNames&quot;:{&quot;Apps&quot;:&quot;App&quot;,&quot;Books&quot;:&quot;Book&quot;,&quot;Bundles&quot;:&quot;Bundle&quot;,&quot;Devices&quot;:&quot;Device&quot;,&quot;Fees&quot;:&quot;Fee&quot;,&quot;Games&quot;:&quot;Game&quot;,&quot;MusicAlbums&quot;:&quot;Album&quot;,&quot;MusicTracks&quot;:&quot;Song&quot;,&quot;MusicVideos&quot;:&quot;Video&quot;,&quot;MusicArtists&quot;:&quot;Artist&quot;,&quot;OperatingSystem&quot;:&quot;Operating System&quot;,&quot;Software&quot;:&quot;Software&quot;,&quot;Movies&quot;:&quot;Movie&quot;,&quot;TV&quot;:&quot;TV&quot;,&quot;CSV&quot;:&quot;Gift Card&quot;,&quot;VideoActor&quot;:&quot;Actor&quot;}}"
  data-seautosuggestapi="https://www.microsoft.com/services/api/v3/suggest"
  data-m="{&quot;cN&quot;:&quot;GlobalNav_Search_cont&quot;,&quot;cT&quot;:&quot;Container&quot;,&quot;id&quot;:&quot;c3c1c9c3m1r1a1&quot;,&quot;sN&quot;:3,&quot;aN&quot;:&quot;c1c9c3m1r1a1&quot;}" aria-expanded="false"
  ng-controller="autoSuggestController as main">
  <input id="cli_shellHeaderSearchInput" aria-label="Search Expanded" aria-controls="universal-header-search-auto-suggest-transparent" aria-owns="universal-header-search-auto-suggest-ul" type="search" name="query" role="text"
    placeholder="Search for help" data-m="{&quot;cN&quot;:&quot;SearchBox_nav&quot;,&quot;id&quot;:&quot;n1c3c1c9c3m1r1a1&quot;,&quot;sN&quot;:1,&quot;aN&quot;:&quot;c3c1c9c3m1r1a1&quot;}" data-toggle="tooltip" data-placement="right"
    title="Search for help" ng-model="main.searchText" ng-change="main.fireAutoSuggest()" aria-autocomplete="both" class="ng-pristine ng-valid">
  <div class="x-screen-reader" aria-live="assertive"></div>
  <button id="search" aria-label="Search for help" class="c-glyph" data-m="{&quot;cN&quot;:&quot;Search_nav&quot;,&quot;id&quot;:&quot;n2c3c1c9c3m1r1a1&quot;,&quot;sN&quot;:2,&quot;aN&quot;:&quot;c3c1c9c3m1r1a1&quot;}" data-bi-dnt="true"
    data-bi-mto="true" aria-expanded="false">
    <span role="presentation">Search</span>
    <span role="tooltip" class="c-uhf-tooltip c-uhf-search-tooltip">Search for help</span>
  </button>
  <div class="m-auto-suggest" id="universal-header-search-auto-suggest-transparent" role="group">
    <ul class="c-menu" id="universal-header-search-auto-suggest-ul" aria-label="Search Suggestions" aria-hidden="true" data-bi-dnt="true" data-bi-mto="true" data-js-auto-suggest-position="default" role="listbox" data-tel="jsll"
      data-m="{&quot;cN&quot;:&quot;search suggestions_cont&quot;,&quot;cT&quot;:&quot;Container&quot;,&quot;id&quot;:&quot;c3c3c1c9c3m1r1a1&quot;,&quot;sN&quot;:3,&quot;aN&quot;:&quot;c3c1c9c3m1r1a1&quot;}"></ul>
  </div>
  <input type="text" id="supSuggestionHider" ng-init="main.tenant = 'Office-Web'" ng-model="main.tenant" class="ng-pristine ng-valid"><auto-suggest search-input-box="#cli_shellHeaderSearchInput" search-submit="#search" search-input-type="button"
    suggestions="main.suggestions" search-text="main.searchText" show-suggestions="main.showSuggestions" selected-item="main.selectedItem" class="ng-isolate-scope"><span class="supAutoSuggestAccessibleText" role="status" aria-live="polite"></span>
    <div class="supAutoSuggestContainer ng-hide" ng-show="showSuggestions">
      <ul class="supSuggestionList"><!-- ngRepeat: suggestion in suggestions --></ul>
    </div>
  </auto-suggest>
</form>

GET /search/results

<form id="supHomeAndLandingPageSearchBoxForm" class="supHomeAndLandingPageSearchBoxForm ng-scope ng-pristine ng-valid" method="GET" action="/search/results" autocomplete="off" ng-controller="autoSuggestController as homepageSearch">
  <div class="supHomeAndLandingPageSearchBoxContainer">
    <input id="supHomeAndLandingPageSearchBox" class="supHomeAndLandingPageSearchBox ng-pristine ng-valid" name="query" type="search" placeholder="How can we help you?" ng-model="homepageSearch.searchText" ng-change="homepageSearch.fireAutoSuggest()"
      aria-label="How can we help you?">
    <input id="supHomeAndLandingPageProductName" type="hidden">
    <input id="supHomeAndLandingPageIsEnrichedQuery" type="hidden" name="isEnrichedQuery" value="false">
    <button class="supHomeAndLandingPageSearchButton" type="submit" title="Search" data-bi-mto="" aria-label="Search">
      <span class="supHomeAndLandingPageSearchIcon"></span>
    </button>
  </div>
  <input class="supHomeAndLandingPageSuggestionHider ng-pristine ng-valid" type="text" ng-init="homepageSearch.tenant = 'Office-Web'" ng-model="homepageSearch.tenant">
  <auto-suggest search-input-box="#supHomeAndLandingPageSearchBox" search-submit="#supHomeAndLandingPageSearchBoxForm" search-input-type="form" suggestions="homepageSearch.suggestions" search-text="homepageSearch.searchText"
    show-suggestions="homepageSearch.showSuggestions" selected-item="homepageSearch.selectedItem" class="ng-isolate-scope"><span class="supAutoSuggestAccessibleText" role="status" aria-live="polite"></span>
    <div class="supAutoSuggestContainer ng-hide" ng-show="showSuggestions">
      <ul class="supSuggestionList"><!-- ngRepeat: suggestion in suggestions --></ul>
    </div>
  </auto-suggest>
</form>

Text Content

A subscription to make the most of your time



Try one month free

Skip to main content
Microsoft
Support
Support
Support
 * Home
 * Microsoft 365
 * Office
 * Windows
 * Surface
 * Xbox
 * Deals
 * More
 * Buy Microsoft 365

 * All Microsoft
    * * Microsoft 365
      * Office
      * Windows
      * Surface
      * Xbox
      * Deals
      * Support
    * Software Software
      * Windows Apps
      * OneDrive
      * Outlook
      * Skype
      * OneNote
      * Microsoft Teams
      * Microsoft Edge
    * PCs & Devices PCs & Devices
      * Computers
      * Shop Xbox
      * Accessories
      * VR & mixed reality
      * Phones
    * Entertainment Entertainment
      * Xbox Game Pass Ultimate
      * Xbox Live Gold
      * Xbox games
      * PC games
      * Windows digital games
      * Movies & TV
    * Business Business
      * Microsoft Cloud
      * Microsoft Azure
      * Microsoft Dynamics 365
      * Microsoft 365
      * Windows 365
      * Microsoft Industry
      * Microsoft Advertising
      * Shop Business
    * Developer & IT Developer & IT
      * .NET
      * Visual Studio
      * Windows Server
      * Windows Dev Center
      * Docs
      * Power Platform
      * Power Apps
      * HoloLens 2
    * Other Other
      * Microsoft Rewards
      * Free downloads & security
      * Education
      * Virtual workshops and training
      * Gift cards
      * Holiday gifts
      * Licensing
      * Microsoft Experience Center
    * View Sitemap


Search Search for help


Cancel
Sign in to your account
Sign in

Stay a step ahead with Microsoft 365. Subscribe now >
 * Products
   * Microsoft 365
   * Office
   * Outlook
   * Microsoft Teams
   * OneDrive
   * OneNote
   * Windows
   * Microsoft Edge
   * more ...
 * Devices
   * Surface
   * PC accessories
   * Mobile
   * Xbox
   * HoloLens
   * Hardware warranties
 * What's new
 * Account & billing
   * Account
   * Microsoft Store & billing
 * Templates
 * More support
   * Community forums
   * Microsoft 365 Admins
   * Small Business Admins
   * Developer
   * Education
   * Report a support scam


WELCOME TO MICROSOFT SUPPORT

Sign in so we can serve you better.

Sign In

 * Microsoft 365
 * Office
 * Outlook
 * OneDrive
 * Windows
 * Surface devices
 * Xbox
 * Microsoft Teams
 * Microsoft Store
 * Microsoft Edge

More Microsoft products
;


TRENDING TOPICS

 * Install Microsoft 365

 * Activate Office

 * Manage payment and billing for Microsoft 365

 * Manage your subscriptions

 * Sign in to your Microsoft account

 * Change your Microsoft account password

 * Manage your privacy settings

 * Activate Windows 10

 * Find your Windows product key

 * Getting ready for the Windows 11 upgrade

 * Get the Windows 10 May 2021 update

 * Find your hardware warranty


WINDOWS 11 IS HERE!

With intuitive navigation and easy organization, Windows 11 has a whole new
look, more apps, and efficient ways to be creative and productive. 

Get the upgrade details


LEARNING AND TRAINING

Microsoft 365 Training Center

Get productive quickly with these Microsoft 365 videos, tutorials, and
resources.

BROWSE TRAINING OPTIONS



Microsoft Tips

Explore the latest tips to get the most from your Microsoft products.

GET TIPS FOR WINDOWS

Microsoft Family Support

Find the resources you need to keep your family secure, connected, and engaged
with Microsoft 365.

GET SUPPORT FOR THE WHOLE FAMILY



What's new in Windows 10

Windows updates will help you manage your time, increase security, and get more
creative with Windows 10.

SEE WHAT'S NEW IN WINDOWS


MORE SUPPORT OPTIONS

 * Contact us

 * Ask the community

 * Support for business

 * Security

 * IT Pros and admins

 * Report a privacy concern

 * Accessibility

 * Report a support scam


GET MORE DONE FAST WITH MICROSOFT 365

Quickly create and share content that stands out, manage your schedule with
ease, effortlessly connect with others and enjoy peace of mind - all with
Microsoft 365.

Try 1 month free

What's new
 * Surface Pro 8
 * Surface Laptop Studio
 * Surface Pro X
 * Surface Go 3
 * Surface Duo 2
 * Surface Pro 7+
 * Windows 11 apps
 * HoloLens 2

Microsoft Store
 * Account profile
 * Download Center
 * Microsoft Store support
 * Returns
 * Order tracking
 * Virtual workshops and training
 * Microsoft Store Promise
 * Flexible Payments

Education
 * Microsoft in education
 * Office for students
 * Office 365 for schools
 * Deals for students & parents
 * Microsoft Azure in education

Enterprise
 * Azure
 * AppSource
 * Automotive
 * Government
 * Healthcare
 * Manufacturing
 * Financial services
 * Retail

Developer
 * Microsoft Visual Studio
 * Windows Dev Center
 * Developer Center
 * Microsoft developer program
 * Channel 9
 * Microsoft 365 Dev Center
 * Microsoft 365 Developer Program
 * Microsoft Garage

Company
 * Careers
 * About Microsoft
 * Company news
 * Privacy at Microsoft
 * Investors
 * Diversity and inclusion
 * Accessibility
 * Security

English (United States)
 * Sitemap
 * Contact Microsoft
 * Privacy
 * Manage cookies
 * Terms of use
 * Trademarks
 * Safety & eco
 * About our ads
 * © Microsoft 2021