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Submitted URL: https://zf8yhr.axshare.com/#id=ydv7ap
Effective URL: https://zf8yhr.axshare.com/
Submission: On June 28 via manual from IN — Scanned from DE
Effective URL: https://zf8yhr.axshare.com/
Submission: On June 28 via manual from IN — Scanned from DE
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Progress Residential
* Visual Design
* Visual Design - MVP-R1
* Step 1b-Invite Applicants (Name)
* Step 1c-Invite Applicants (Name and Email)
* Step 1d-Invite Applicants (Invitation Sent)
* Modals
* Visual Design - Iteration 1
* SSO
* Landing Page
* Sign In (Overlay)
* Register (Overlay)
* Sign In (Page)
* Register (Page)
* Profile Builder Prompt
* Dashboard & Navigation - Iteration 1
* Dashboard_V1
* Navigation
* Dashboard (profile incomplete)
* Dashboard (profile complete)
* Saved Homes
* Saved Homes - Edit Homes Drop-down)
* Saved Homes - Map View
* Profile Builder
* Step 1a - Location
* Step 1b - Location (Locations Added)
* Step 2 - Move-In Date
* Step 3a - Bedrooms
* Step 3b - Bedrooms (Bedrooms Added)
* Step 4 - Monthly Price
* Profile Complete
* Mobile Navigation + Summary
* Account Settings
* Account Settings
* Edit Personal Settings (active)
* Edit Password (inactive)
* Visual Design - Iteration 2
* Modals
* Modals
* Notifications
* Notifications - closed
* Notifications - open
* Profile Builder
* Step 1
* Step 1 (Short Term)
* Step 1 (Other)
* Step 2
* Step 3a
* Step 3b
* Step 4
* Step 5
* Step 6
* Step 7
* Step 8a
* Step 8b
* Profile Complete
* Dashboard (No Application, Profile Complete)
* Dashboard (No Application, Profile Incomplete)
* Application
* Step 0-What to Expect
* Step 1a-Applicants
* Step 1a-Applicants (Help Expanded)
* Step 1b-Invite Applicants (Name)
* Step 1c-Invite Applicants (Name and Email)
* Step 1d-Invite Applicants (Invitation Sent)
* Step 1e-Invite Applicants (Summary)
* Step 2-Background
* Step 2b-Background (Fail)
* Step 3a-Lease Details
* Step 3b-Lease Details (Housing Choice Selected)
* Step 3c-Lease Details (Additional Applicant View)
* Step 3d-Lease Details (T+C Overlay)
* Step 4-Applicant Info
* Step 5-Current Residence
* Step 6-Occupant Info
* Step 6a-Additional Occupant Info
* Step 7-Animals (Initial view)
* Step 7b-Animals (Expanded)
* Step 8-Additional Info
* Step 9a-Income (No Housing Choice)
* Step 9a-Income (Housing Choice)
* Step 9b-Income (NO Proceed)
* Step 9b-Income (OK Proceed)
* Step 10 - Acknowledge & Pay
* Step 10a - Acknowledge & Pay (Credit Card)
* Step 11 - Processing
* Step 11 - Approved
* Step 11 - Submitted (Housing Choice)
* Step 11 - Submitted (HOA)
* Step 11 - Denied
* Misc - Mobile Step Indicator
* Misc - Cancel
* Misc - Application Tips Feedback
* Dashboard
* Navigation
* Dashboard (Application In Process)
* Resident Dashboard - Move in 1A - Additional Applicant Wait
* Resident Dashboard - Move In 1A2 - Additional Applicant Sign
* Resident Dashboard - Move In 1B - Primary Applicant
* Resident Dashboard - Move in 2 - Security Deposit
* Resident Dashboard - Move In 3 - Payment (ACH)
* Resident Dashboard - Move In 3 - Payment (wire)
* Resident Dashboard - Move In 4 - Confirm Date
* Resident Dashboard - Move In 5 - Additional Services
* Resident Dashboard - Move In 6 - Lease (Primary)
* Resident Dashboard - Move In 7 - Pending Signatures
* Resident Dashboard - Move In 8 - Final Payment
* Resident Dashboard - Move In 9 - Agent Appointment
* Documents
* Admin
* 1 - Login
* 2 - Dashboard
* 3 - Customer Management
* 3.1 - Customer Details (Prospect)
* 3.1a - Customer Details (Resident)
* 3.2 - Customer Details (Resident) - Residence
* 3.3 - Customer Details (Resident) - History
* 3.4 - Customer Details (Resident) - Lease
* 3.5 - Customer Details (Resident) - Application
* 4 - Application Management
* 4.1 - Applications (applicants)
* 4.2 - Application (Costs)
* 4.3 - Application (Documents)
* 4.4 - Application (Approval Summary)
* 4.5 - Application (Lease)
* 4.5b - Application (Lease details)
* 4.6 - Application (History)
* 4.7 - Application (Move In)
* Mobile Self Tour
* Intro
* Step 1a - ID Capture
* Step 1b - ID Position
* Step 1c - ID Captured
* Step 2 - Payment
* Step 3 - Schedule Tour
* Confirmation
* Early to Check In
* Check In (lockbox)
* Lockbox
* Lockbox (serial number entered)
* Active Tour (lockbox)
* Check In (electronic lockbox)
* Electronic Lockbox
* Active Tour (electronic lockbox)
* Ratings
* Tour Cancelled
* Desktop Self Tour
* Intro
* Step 1a - ID Capture
* Step 1b - ID Capture (Upload in Progress)
* Step 1c - ID Captured
* Step 2 - Payment
* Step 3 - Schedule Tour
* Confirmation
* Tour Cancelled
* Visual Design - Iteration 2 Archive
* Profile Builder
* Step 1
* Step 1 (Short Term)
* Step 1 (Other)
* Step 2
* Step 3a
* Step 3b
* Step 4
* Step 5
* Step 6
* Step 7
* Step 8
* Step 9
* Profile Complete
* New-Dashboard (No Application, Profile Complete)
* Application
* Step 0-What to Expect
* Step 1a-Applicants
* Step 1a-Applicants (Help Expanded)
* Step 1b-Invite Applicants (Name)
* Step 1c-Invite Applicants (Name and Email)
* Step 1d-Invite Applicants (Successfully Added)
* Step 1e-Invite Applicants (Summary)
* Step 2-Background
* Step 2b-Background (Fail)
* Step 3a-Lease Details
* Step 3b-Lease Details (Housing Choice Selected)
* Step 3-Lease Details (Additional Applicant View)
* Step 3-Lease Details (T+C Overlay)
* Step 4-Applicant Info
* Step 5-Current Residence
* Step 6-Occupant Info
* Step 7-Animals
* Step 8-Additional Info
* Step 9a-Income (No Housing Choice)
* Step 9a-Income (Housing Choice)
* Step 9b-Income (OK Proceed)
* Step 9b-Income (NO Proceed)
* Step 10 - Acknowledge & Pay
* Step 11 - Processing
* Step 11 - Approved
* Step 11 - Submitted (Housing Choice)
* Step 11 - Denied
* Misc - Mobile Step Indicator
* Misc - Cancel
* Dashboard
* Dashboard (Application In Process)
* Resident Dashboard - Move in 1A - Additional Applicant Wait
* Resident Dashboard - Move In 1A2 - Additional Applicant Sign
* Resident Dashboard - Move In 1B - Primary Applicant
* Resident Dashboard - Move in 2 - Security Deposit
* Resident Dashboard - Move In 3 - Payment (ACH)
* Resident Dashboard - Move In 3 - Payment (wire)
* Resident Dashboard - Move In 4 - Confirm Date
* Resident Dashboard - Move In 5 - Additional Services
* Resident Dashboard - Move In 6 - Lease (Primary)
* Resident Dashboard - Move In 7 - Pending Signatures
* Resident Dashboard - Move In 8 - Final Payment
* Resident Dashboard - Move In 9 - Agent Appointment
* Documents
* Admin
* 1 - Login
* 2 - Dashboard
* 3 - Customer Management
* 3.1 - Customer Details (Prospect)
* 3.2 - Customer Details (Resident) - Residence
* 3.3 - Customer Details (Resident) - History
* 3.4 - Customer Details (Resident) - Lease
* 3.5 - Customer Details (Resident) - Application
* 4 - Application Management
* 4.1 - Applications (applicants)
* 4.2 - Application (Costs)
* 4.3 - Application (Documents)
* 4.4 - Application (Approval Summary)
* 4.5 - Application (Lease)
* 4.5b - Application (Lease details)
* 4.6 - Application (History)
* 4.7 - Application (Move In)
* Information Architecture
* Information Architecture - Current Mapping
* Information Architecture - Iteration 1
* Information Architecture - Iteration 2
* Wireframes
* Wireframes - Iteration 1
* User Flow - Iteration 1
* SSO
* SSO Overlay - Sign In
* SSO Overlay - Register
* SSO - Profile Builder Prompt
* SSO Landing Page
* SSO Page - Sign In
* SSO Page - Register
* Dashboard - Iteration 1
* Mobile Navigation
* Desktop Navigation
* Dashboard (Profile Incomplete)
* Dashboard (Profile Complete)
* Saved Homes
* User Closed Profile Builder Prompt
* Saved Homes - List View
* Saved Homes - Map View
* Profile Builder
* Profile Builder - Location (a)
* Profile Builder - Location (b) (Suggested Locations)
* Profile Builder - Location (c) (Location Applied)
* Profile Builder - Date
* Profile Builder - Monthly Price
* Profile Builder - Bedrooms
* Profile Builder - Profile Complete
* Mobile Profile Builder Summary
* Account Settings
* Account Settings
* Account Settings - Edit Personal Information (Inactive)
* Account Settings - Edit Personal Information (Active)
* Account Settings - Edit Password (Inactive)
* Account Settings - Edit Password (Active)
* Self Tour
* Starting
* Self Tour - Intro
* Self Tour - ID capture
* Self Tour - ID position
* Self Tour - ID captured
* Self Tour - ID Validation
* Self Tour - Payment
* Self Tour - Schedule
* Self Tour - Confirmation
* Self Tour - Confirmation msg
* Self Tour - Checkin
* Self Tour - Early checkin
* Self Tour - Lockbox 1
* Self Tour - Lockbox 1 filled
* Self Tour - Lockbox 2
* Self Tour - Lockbox code msg
* Self Tour - Active
* Self Tour - Ratings
* Self Tour - No longer available msg
* Self Tour - No longer available
* P1 Mobile Showing (electronic lockbox)
* P1 Mobile Showing (electronic lockbox 1)
* P1 Mobile Showing (electronic lockbox 2)
* Wireframes - Iteration 2
* Admin Portal
* Admin Sign In
* Admin Dashboard
* Admin Customers
* Admin Customer Details - Personal Information (Prospect)
* Admin Customer Details - Personal Information
* Admin Customer Details - Personal Information (Residence)
* Admin Customer Details - Personal Information (History)
* Admin Customer Details - Personal Information (Lease)
* Admin Customer Details - Personal Information (Application)
* Admin Applications
* Admin/ Application Applicants
* Admin/ Application Fees
* Admin/ Application Documents
* Admin/ Application Documents Request A
* Admin/ Application Documents Request B
* Admin/ Application Documents Request C
* Admin / Application Summary
* Admin/ Application Lease
* Admin/ Application Lease step 2
* Admin/ Application Lease step 3
* Admin/ Application History
* Admin/ Application Move In
* Dashboard
* Desktop Navigation
* Mobile Navigation
* Prospect 1 - Dashboard (profile incomplete)
* Prospect 2 - Dashboard (profile complete)
* Prospect 3 - Dashboard (profile complete with applications)
* 1. Iteration 2 Desktop Dashboard - Move in welcome (Primary)
* 1.A Iteration 2 Desktop Dashboard - Move in (Additional Applicant)
* 2. Iteration 2 Desktop Dashboard - Security (Primary)
* 3. Iteration 2 Desktop Dashboard - Security Payment (Primary)
* 4. Iteration 2 Desktop Dashboard - Move in date (Primary)
* 5. Iteration 2 Desktop Dashboard - Move in services (Primary) Copy
* 6. Iteration 2 Desktop Dashboard - Sign Lease (Primary)
* 7. Iteration 2 Desktop Dashboard - Sign Lease Pending
* 8. Iteration 2 Desktop Dashboard - Final Payment (Primary)
* 8. A Iteration 2 Desktop Dashboard - Almost Ready to move in
(Additional Applicant)
* 9. Iteration 2 Desktop Dashboard - Agent Apointment (Primary)
* SSO Landing
* Account Settings & Notification Settings
* Account Settings Landing
* Notifications Settings (Future Resident & Applicant)
* Notification Settings - Edit Applications Notificatinos
* Notification Settings - Edit Scheduled Tours Notificatinos
* Notification Settings - Edit Saved Homes Notificatinos
* Notifications
* Notifications
* Notifications - Scroll in Progress
* Documents
* Application
* What to Expect
* Step 1 - Applicants
* Step 1 - Invite applicant overlay
* Applicants (b) - Invite via Email
* Applicants (c) - Invite via Email - (email incomplete)
* Applicants (d) - Invite via Email - (email complete)
* Applicants (e) - Invite via Email - (user invited)
* Applicants (f) - Completed
* Step 2 - Background
* Step 3 - Lease Details
* Step 3 - Lease Details (HOA Overlay)
* Step 4 - Applicant Info
* Step 5 - Current Residence
* Step 6 - Occupant Info
* Step 7 - Animals
* Step 8 - Additional Info
* Step 9 - Income and employment
* Step 9 - Income (Income Verification Overlay)
* Step 9 -Income (Employment Verification Overlay)
* Step 1 - Applicants - No proceed
* Step 1 - Applicants - OK proceed
* Step 8 - Acknowledgements & Agreements (Fees Overlay)
* Mobile Summary
* Cancel
* Profile Builder
* Step 1 -Most Interested
* Step 1 -Most Interested (Short term)
* Step 1 -Most Interested (Other)
* Step 2 - Other Parties
* Step - 3 Location
* Step 3 - Location (Suggested Locations)
* Step 3 - Location (Single location applied)
* Step 4 - Date
* Step 5 - Bedrooms
* Step 6 - Criteria
* Step 7 - Rent Calculator
* Step 8 - Credit Score
* Step 9 - Animals
* Step 9 - Animals (Other)
* Profile - Complete
* Move In
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295
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295
jforsberg
Documents
26 days ago
Replied to kturcotte
kturcotte dallbritton let's remove the phone icon here and add a link to the FAQ
page https://rentprogress.com/faq/ instead. Would like to drive more people to
digital self serve options
483
Brian%20Denny
Misc - Cancel
2 months ago
Replied to chairr
user story: https://fundamentalreo.atlassian.net/browse/CPP-1028
489
chairr
Resident Dashboard - Move In 9 - Agent Appointment
2 months ago
Replied to chairr
Why is this page labeled "Agent Appointment"? The agent info doesn't factor in
at all. Is this just an exit/confirmation page, and what is the user confirming?
488
chairr
Resident Dashboard - Move In 7 - Pending Signatures
2 months ago
Replied to chairr
Is this blocked until all parties have signed their leases?
487
chairr
Resident Dashboard - Move In 6 - Lease (Primary)
2 months ago
Replied to chairr
Where do we get this number? Is this just the result of the Yardi cost sheet?
486
chairr
Step 11 - Denied
2 months ago
Replied to chairr
There should be an explanation for why the application was denied, such as
failing to meet minimum income requirements.
485
chairr
Step 11 - Denied
2 months ago
Replied to chairr
When do we show this to the user? After any automated elimination?
484
chairr
Saved Homes
2 months ago
Replied to chairr
Should this be disabled if the user already has an application? If a user
attempts to submit one with an outstanding application in progress, do we need a
separate page to show them?
482
allbritton
Resident Dashboard - Move In 6 - Lease (Primary)
2 months ago
Replied to jharvey
Hello jharvey This would invoke the Docusign flow.
481
allbritton
Resident Dashboard - Move In 4 - Confirm Date
2 months ago
Replied to jharvey
Hello jharvey I believe the intention is to allow the applicant to edit the date
without contacting an AC. The request a change would invoke a date picker.
480
allbritton
Resident Dashboard - Move in 2 - Security Deposit
2 months ago
Replied to jharvey
Hello jharvey the document category label is meant to be editable. The pencil
icon represents this label is editable.
479
kturcotte
Step 0-What to Expect
3 months ago
Replied to kturcotte
dallbritton Now that we don't have tool tips here, the copy is strange. I think
we need to update to the copy a bit here. jforsberg what do you think about the
following:
What you should expect:
- To provide required information
- Upload required documents (where applicable)
- 15 minutes to complete
432
jennifer.vinyard
Step 10 - Acknowledge & Pay
4 months ago
Replied to jennifer.vinyard
We should also have the ACH bank transfer option here as there is no fee with
this option like the others listed.
447
kturcotte
Resident Dashboard - Move In 8 - Final Payment
4 months ago
Replied to jennifer.vinyard
jennifer.vinyard (cc: dallbritton ) Are disclaimers included in the cost sheet?
We're thinking that is where the refund specifics should exist.
458
kturcotte
Resident Dashboard - Move In 5 - Additional Services
4 months ago
Replied to jennifer.vinyard
kturcotte and dallbritton - Discuss options of where this goes. Possibly within
doc sign uploads w/additional req doc.
455
allbritton
Resident Dashboard - Move In 8 - Final Payment
4 months ago
Replied to jennifer.vinyard
Brian%20Denny Is this possible? Would be nice to append actual date to
deadlines/ milestones.
471
kturcotte
Step 3b-Lease Details (Housing Choice Selected)
4 months ago
Replied to kturcotte
jennifer.vinyard kturcotte The PPT that was sent on 3-1 has only this copy:
"Lease Details
We will do out our best to accommodate your preferred move-in date and we will
confirm your date during the application process.
Changes to your lease term may result in changes to the rent rate and other
fees."
Please confirm no other messaging needs to be included.
Previous copy was:
"The date you choose will be confirmed once the application and approval process
is complete.
If you would like to move into the house over a weekend, you must select a lease
start date for a weekday before the weekend you would like to move in.
Some lease terms may require a rent increase.
Any changes to the application after submission, including changes to your
move-in date or adding residents or pets, could incur additional fees."
467
jennifer.vinyard
Step 4-Applicant Info
4 months ago
Replied to jennifer.vinyard
Change the first paragraph... We don’t have breed restrictions or limitations on
the number of pets you can have in the home, but some cities and
Homeowners Associations do. Please be sure to check with the City and HOA that
covers this property to verify that you will fall within any potential rules
they may have. (Phillip)
465
jforsberg
Resident Dashboard - Move In 8 - Final Payment
4 months ago
Replied to jennifer.vinyard
jennifer.vinyard didn't you send an email to Eileen on this? I don't have refund
details
429
kturcotte
Step 11 - Submitted (Housing Choice)
4 months ago
Replied to jennifer.vinyard
jennifer.vinyard Are you looking for a separate screen with this copy just for
HOA homes?
451
kturcotte
Step 2-Background
4 months ago
Replied to jennifer.vinyard
Brian%20Denny Please note this criteria in the requirements. Thank you!
445
jennifer.vinyard
Step 2 - Payment
4 months ago
Replied to jennifer.vinyard
Need disclaimer that fee is non-refundable (TIffany)
382
kturcotte
Sign In (Overlay)
4 months ago
Replied to tmortera
jennifer.vinyard To confirm, we should remove the illustrations on the Sign In,
Register and Profile builder screens but will have replacements for the
dashboard screens?
428
jennifer.vinyard
Step 11 - Submitted (Housing Choice)
4 months ago
Replied to jennifer.vinyard
We can use this page for the HOA approval homes as well since there will not be
instant approval.
365
tmortera
Tour Cancelled
4 months ago
Replied to tbroberg
Please change to, this home has leased and is no longer available to view at
this time.
418
jennifer.vinyard
Step 4 - Applicant Info
4 months ago
Replied to jennifer.vinyard
We are still missing ID verification for the application. I know we brought this
up a few times. Not everyone goes through Self-Tour.
366
tbroberg
Step 4
5 months ago
Replied to tbroberg
same comment as earlier re: "estimated"
409
kturcotte
Saved Homes - Edit Homes Drop-down)
5 months ago
Replied to wjones
wjones Thank you for the feedback. We will take a look at fonts across the
experience.
408
kturcotte
Saved Homes - Edit Homes Drop-down)
5 months ago
Replied to wjones
wjones Thank you for the feedback. We will take a look at fonts across the
experience.
400
kturcotte
Saved Homes
5 months ago
Replied to tmortera
tmortera We will take a look to ensure consistency across designs but we are not
seeing center and left justified cards.
386
kturcotte
Dashboard (profile complete)
5 months ago
Replied to tmortera
tmortera We will update.
321
kturcotte
Dashboard (profile incomplete)
5 months ago
Replied to kturcotte
Fix the "Ready" hanging outside of flag
324
kturcotte
Dashboard (profile incomplete)
5 months ago
Replied to tbroberg
tmortera We will need to use a variety of methods to determine what homes are
shown here. It is not required for a user to complete a profile. One example
might be cookie based and related to homes or areas they searched in a previous
session. (cc: Brian%20Denny )
385
kturcotte
Dashboard (profile incomplete)
5 months ago
Replied to tmortera
tmortera There should definitely be a "Self Tour" link! We will update the
design.
398
kturcotte
Navigation
5 months ago
Replied to tmortera
tmortera This navigation is on your main website. We have not made any
recommendations re: alert messaging or other functions. This was just a reco and
up to the Progress team to decide ultimately, how to implement.
397
kturcotte
Profile Builder Prompt
5 months ago
Replied to tmortera
tmortera the scenario represented here is that a user was searching for a home,
clicked the "heart icon" to save the home to their favorites and is then
prompted to answer a few questions (enter the Profile Builder) or simply return
to their search.
411
kturcotte
Register (Page)
5 months ago
Replied to jennifer.vinyard
Note taken (cc: Brian%20Denny )
413
kturcotte
Register (Page)
5 months ago
Replied to jennifer.vinyard
This functionality was requested by the stakeholder team at the beginning of the
project. I believe it was for insight that might impact marketing data and
possibly communications. (cc: Brian%20Denny )
384
kturcotte
Sign In (Page)
5 months ago
Replied to tmortera
tmortera We will update the copy accordingly.
383
kturcotte
Register (Overlay)
5 months ago
Replied to tmortera
tmortera This was our take on communicating the value of creating an account. If
you prefer a different or specific message, please let us know.
354
kturcotte
Landing Page
5 months ago
Replied to tbroberg
tbroberg Yes, it is. We are continuing to make adjustments as necessary through
build to ensure compliance.
355
kturcotte
Landing Page
5 months ago
Replied to tbroberg
Brian%20Denny Can you confirm the URL for the application flow?
356
kturcotte
Landing Page
5 months ago
Replied to tbroberg
tbroberg Got it. Correct zip code is "85256"
396
kturcotte
Landing Page
5 months ago
Replied to tmortera
Ok. Currently we are using railway with the exception of CTAs and number values.
We will take a look at the level of effort to make this update globally being
that these screens are in development.
361
kturcotte
Landing Page
5 months ago
Replied to tbroberg
tbroberg I'm not sure what you're referring to on this screen. Would you mind
clarifying? Is this for all data?
(cc: Brian%20Denny )
406
kturcotte
Landing Page
5 months ago
Replied to tmortera
tmortera Yes they can but in a future release as these screens are already
built. We will make a note. (cc Brian%20Denny )
389
tmortera
Profile Complete
5 months ago
Replied to tmortera
Now comes the fun part. Check out the homes we think you'll love.
399
tmortera
Saved Homes
5 months ago
Replied to tmortera
Again, where is the show yourself in CTA?
391
tmortera
Step 2 - Payment
5 months ago
Replied to tmortera
To tour up to 20 homes for 30 days, there is a one-time $0.99 fee to cover the
cost of identity verification.
395
tmortera
Intro
5 months ago
Replied to tmortera
Pay $0.99 to tour up to 20 homes.
394
tmortera
Tour Cancelled
5 months ago
Replied to tmortera
Click the button below to be notified if (strike when) the home becomes
available again.
393
tmortera
Ratings
5 months ago
Replied to tmortera
Will this replace the Qualtrics survey?
392
tmortera
Active Tour (lockbox)
5 months ago
Replied to tmortera
or the key is missing?
390
tmortera
Profile Complete
5 months ago
Replied to tmortera
Rename as Recommended Homes
359
tmortera
Step 4 - Monthly Price
5 months ago
Replied to tbroberg
Strike - to comfortably afford
388
tmortera
Step 4 - Monthly Price
5 months ago
Replied to tmortera
Visually, the eye goes to this number first as it is so much larger than the
rental range. Consider putting household income header above the number.
387
tmortera
Step 2 - Move-In Date
5 months ago
Replied to tmortera
When would you like to move? (Please note that home availability dates are
subject to change)
367
tbroberg
Step 5
5 months ago
Replied to tbroberg
same comment re bedrooms
364
tbroberg
Step 2 - Payment
5 months ago
Replied to tbroberg
consider adding language regarding card information security
363
tbroberg
Active Tour (lockbox)
5 months ago
Replied to tbroberg
do we limit tours to one hour? or two? if so we need to say somewhere that the
tour must end, i.e. "10-2" means "be done by 2"
362
tbroberg
Step 1a - ID Capture
5 months ago
Replied to tbroberg
discuss fair housing implications. what is the purpose of collecting this? what
do we do with it, how does it get stored, how long is it kept?
360
tbroberg
Step 4 - Monthly Price
5 months ago
Replied to tbroberg
from all sources
358
tbroberg
Step 3a - Bedrooms
5 months ago
Replied to tbroberg
"guidelines are 2 people per bedroom plus one, but there may be other rules that
apply."
357
tbroberg
Step 2 - Move-In Date
5 months ago
Replied to tbroberg
consider disclaimer "this will help us identify homes that may be available
around your target date, but actual move-in dates may be subject to change"
350
tmortera
Step 2 - Background
5 months ago
Replied to tmortera
Explore selecting "I do not have" one of these and then next. If a box is not
checked, the advisory regarding likelihood of decline appears.
344
tmortera
What to Expect
5 months ago
Replied to tmortera
Maybe we can include a warning that the home is still available until the
application is submitted or an indication of when the home comes "off the
market"
342
tbroberg
Step 1a-Applicants (Help Expanded)
5 months ago
Replied to tbroberg
"your application fee is $____" that adds fee for each applicant invited
338
kturcotte
Edit Personal Settings (active)
5 months ago
Replied to kturcotte
Remove T+C checkbox
317
jennifer.vinyard
3.2 - Customer Details (Resident) - Residence
7 months ago
Replied to jennifer.vinyard
We will need to call out Housing Choice Program applicant
316
jennifer.vinyard
3.2 - Customer Details (Resident) - Residence
7 months ago
Replied to jennifer.vinyard
I belive we are also calling out if it's a HOA with Pre-Approval
315
tmortera
Saved Homes - List View
7 months ago
Replied to tmortera
Do we want to be clear that this is a self-guided showing?
241
a123
Step 1b - Location (Locations Added)
7 months ago
Replied to aoosterbaan
Hello kturcotte. In what scenario (except very small edge cases) would someone
be looking to rent a home in multiple markets? (People would very rarely be
looking to rent in Phoenix and Dallas). I would recommend that a user searches
for a single market at a time.
266
kturcotte
Lockbox
7 months ago
Replied to aoosterbaan
aoosterbaan Thank you for the number. Contact info will be included in the
"help" icon flyout.
265
kturcotte
Lockbox
7 months ago
Replied to aoosterbaan
aoosterbaan This image is FPO. We will have different imagery.
260
kturcotte
Early to Check In
7 months ago
Replied to aoosterbaan
aoosterbaan We are not suggesting they do anything in case there is another
person/group touring the home.
259
kturcotte
Early to Check In
7 months ago
Replied to aoosterbaan
aoosterbaan We'll take a look and adjust the formatting.
257
kturcotte
Confirmation
7 months ago
Replied to aoosterbaan
aoosterbaan Agree on the Get Help. We already have a persistent help icon
throughout the experience to support that need.
For the directions - I would not suggest making that a strong CTA as typically,
the tour is scheduled in advance so the prospect will not be driving to the home
at this time.
255
kturcotte
Step 3 - Schedule Tour
7 months ago
Replied to aoosterbaan
aoosterbaan We are updating this to 1 hr blocks to account for 30min self tours
and buffer time for unlocking/locking the home etc.
256
kturcotte
Step 3 - Schedule Tour
7 months ago
Replied to aoosterbaan
aoosterbaan The schedule it set to default. to the first available time slot. We
do not want multiple people in the home at the same time due to accountability
issues so we need to account for that.
250
kturcotte
Step 3 - Schedule Tour
7 months ago
Replied to aoosterbaan
aoosterbaan The days of the week give the user a quick way of changing the day
of the week without having to input a new date.
307
kturcotte
5. Iteration 2 Desktop Dashboard - Move in services (Primary) Copy
7 months ago
Replied to allbritton
I think we remove this all together because we aren't talking about utilities at
all on this screen now.
312
allbritton
Admin/ Application Lease step 3
7 months ago
Replied to allbritton
Consider Generate Addendum...Choose which document to select (dynamic)
311
allbritton
Admin/ Application Lease step 3
7 months ago
Replied to allbritton
Remove step 4 per Trent
310
allbritton
7. Iteration 2 Desktop Dashboard - Sign Lease Pending
7 months ago
Replied to allbritton
Account for resend lease to individual applicants
308
allbritton
6. Iteration 2 Desktop Dashboard - Sign Lease (Primary)
7 months ago
Replied to allbritton
change CTA to View Itemized Costs
Add CTA to "Sign lease" on the Itemized Costs
306
allbritton
5. Iteration 2 Desktop Dashboard - Move in services (Primary) Copy
7 months ago
Replied to allbritton
Remove conservice
Only show optional items for now.
Change CTA to contine.
305
allbritton
4. Iteration 2 Desktop Dashboard - Move in date (Primary)
7 months ago
Replied to allbritton
CTA Request date
Select Date picker (1-3 adjusted (+/-) business days does not need approval) Per
Trent ;)
Submit for AC approval
AC gets alerted/ noticed to approve
AC review date info and respond yes or no
Customer gets approval to continue in move in process.
Additional applicants get notified about date change.
*Blackout dates apply
304
allbritton
4. Iteration 2 Desktop Dashboard - Move in date (Primary)
7 months ago
Replied to allbritton
ok for now, watch in to see performance.
301
kturcotte
Admin/ Application History
7 months ago
Replied to kturcotte
add user name with time stamp
294
kturcotte
Documents
7 months ago
Replied to kturcotte
Replace with link to FAQs instead of contact info
264
kturcotte
Check In (lockbox)
7 months ago
Replied to aoosterbaan
We prefer to use action verbs for CTAs as a best practice.
292
kturcotte
Step 3 - Schedule Tour
7 months ago
Replied to kturcotte
1hr timeblock for 30min tour
291
kturcotte
Admin/ Application Documents
7 months ago
Replied to kturcotte
add transfer
287
allbritton
Admin Dashboard
7 months ago
Replied to allbritton
Add move in date (changes) here
286
allbritton
Admin/ Application History
7 months ago
Replied to allbritton
This tab would show a move in date (editable by Admin)
285
kturcotte
Admin/ Application Lease step 3
7 months ago
Replied to kturcotte
Lisa Long - the PR compliance resource. Can help us understand these steps
284
kturcotte
Admin/ Application Documents
7 months ago
Replied to kturcotte
Remove the +
283
allbritton
Admin Dashboard
7 months ago
Replied to allbritton
Multi region selection
282
aoosterbaan
Step 3 - Schedule Tour
7 months ago
Replied to aoosterbaan
Something VERY IMPORTANT we are missing from all of these flows is Scam/Fraud
prevention.
IDEAS:
1) At time of schedulin ask the prospect where they learned about this property
from a dropdown. If "Craiglist" or another known source of scam/fraud, stop the
self-showing scheduling and provide a warning to the prospect
2) At completion of the tour clearly state that Progress ONLY accepts
applications via [methods] and only accepts payment via [methods] and warn of
scam/fraud.
We have 2 Fraud Prevention Specialists at Progress who would be great resources
to discuss this with.
281
aoosterbaan
Tour Cancelled
7 months ago
Replied to aoosterbaan
Is this the contact info we want Prospects contacting? I believe this email
address is for current residents. I might think we instead want prospects
contacting our National Leasing Center. I'm not the expert on this, however.
280
aoosterbaan
Tour Cancelled
7 months ago
Replied to aoosterbaan
I might suggest "tour other homes" be the primary Call-to-Action on this page,
and de-emphasize the "Notify Me" option.
279
aoosterbaan
Tour Cancelled
7 months ago
Replied to aoosterbaan
Suggest the button be where the (currently disappointed) prospect can go to
immediately schedule a new tour at a different nearby home. Essentially...
(paraphrasing) "Sorry this home is no longer avaialble, but check out these
other great homes that might interest you!"
278
aoosterbaan
Ratings
7 months ago
Replied to aoosterbaan
What's the messaging if someone select "I will keep looking"? Maybe link them
back to schedule a tour on another nearby home?
277
aoosterbaan
Ratings
7 months ago
Replied to aoosterbaan
Suggest including a "Have some questions?" button, which when clicked makes a
call to our National Leasing Call Center. (Run this idea past Erica Geib)
276
aoosterbaan
Active Tour (electronic lockbox)
7 months ago
Replied to aoosterbaan
I see you have "Report an issue" on the next page, but some prospects will never
come back to this page and click the "Tour Complete" button, particularly those
who found an issue with the home and left becuse of that. You might consider
surfacing the "Report issue with this home" on this page instead, or in addition
to the next page.
274
aoosterbaan
Active Tour (electronic lockbox)
7 months ago
Replied to aoosterbaan
Mention that when complete the prospect also needs to lock the door on their way
out of the house
273
aoosterbaan
Active Tour (electronic lockbox)
7 months ago
Replied to aoosterbaan
Need new photo
271
aoosterbaan
Electronic Lockbox
7 months ago
Replied to aoosterbaan
No.
The prospect should be asked to enter the Smart Lock serial number (it's a 5
digit code located on the front of the smart lock). This flow is pretty much
identical to the Lockbox flow - the prospect is asked to enter the serial number
at this stage.
272
aoosterbaan
Electronic Lockbox
7 months ago
Replied to aoosterbaan
"Input the Smart Lock serial number"
270
aoosterbaan
Electronic Lockbox
7 months ago
Replied to aoosterbaan
Need new photo
268
aoosterbaan
Active Tour (lockbox)
7 months ago
Replied to aoosterbaan
Again, consider adding the National Leasing Center phone number here if prospect
needs help
258
aoosterbaan
Early to Check In
7 months ago
Replied to aoosterbaan
Where is this time coming from? Depending on how "in sync" the App is with the
backend system, showing SECONDS may be too grainular.
251
aoosterbaan
Step 1a - ID Capture
7 months ago
Replied to aoosterbaan
Trying to take a photo of your ID, email it to yourself, save to desktop, and
then upload here is TEDIUS.
Potentially invite users to sign-up on their mobile device to make taking a
photo of the ID and upload seamless. Push them from desktop to mobile.
249
aoosterbaan
Step 3 - Schedule Tour
7 months ago
Replied to aoosterbaan
Our peers use 30 minute and 1 hour windows. 2 hour windows are too large
248
aoosterbaan
Step 2 - Payment
7 months ago
Replied to aoosterbaan
Need to check with our Identify Verification Provider if there is limitations on
what credit card can be provided. For example, does the name on the card need to
match the name of the person on the driver's license submitted? We should spell
out to residents what types of cards are accepted in a "help bubble"
247
aoosterbaan
Step 2 - Payment
7 months ago
Replied to aoosterbaan
Check with our identify verification provider that these are the fields they
require
246
aoosterbaan
Step 2 - Payment
7 months ago
Replied to aoosterbaan
As mentioned before, the intention of the $0.99 is NOT to get money from the
prospect. We don't care about the $0.99 (and Progress doesn't even receive this
money). Instead, I understand that our Identify Verification Service uses the
name/address on the credit card to verify the user's identity. The $0.99 is just
a way to verify that the card is real.
PLEASE CONFIRM THIS WITH OUR IDENTIFY VERIFICATION PROVIDER
If so, you'll want to remove Paypay, ApplePay, and GPay... we want someone to
verify their credit card.
245
aoosterbaan
Step 1b - ID Capture (Upload in Progress)
7 months ago
Replied to aoosterbaan
This photo description "Pet Information" doesn't seem right for this flow
244
aoosterbaan
Step 1a - ID Capture
7 months ago
Replied to aoosterbaan
"ID" --> "Photo of ID"
243
aoosterbaan
Step 1a - ID Capture
7 months ago
Replied to aoosterbaan
Text doesn't seem quite right
242
aoosterbaan
Intro
7 months ago
Replied to aoosterbaan
Currently, we use the Credit Card $0.99 fee to verify the user's identity. It's
less of a "fee" and more of an "identify verification". It allows them to view
up to 20 homes. You may want to clarify this. As it is currently stated, I'm
concerned that each home I want to view will cost me $0.99, which would irritate
me as a prospect (thought in my head... this company wants me to PAY them to
look at one of their houses I might rent?!?)
196
allbritton
Admin Dashboard
8 months ago
Replied to kturcotte
I have included Market and ability to change in the header. Also listed market
as a sortable column below. Consider these two options to consider (not
together) based on level we expect to filter.
216
allbritton
Admin/ Application Fees
8 months ago
Replied to allbritton
Move in date? And Note?
215
allbritton
Admin/ Application History
8 months ago
Replied to allbritton
Need to add Move in Tab
211
allbritton
Admin/ Application Fees
8 months ago
Replied to allbritton
Opt in Fees (Filter service/ Smart home) Also look at the move in screens.
210
allbritton
Admin/ Application Applicants
8 months ago
Replied to allbritton
Link this to salesforce
207
allbritton
Admin/ Application Lease step 3
8 months ago
Replied to allbritton
Like this indicator (overall- not specific to lease) to quickly know what step
of the process we are in...
206
allbritton
Admin/ Application Lease step 3
8 months ago
Replied to allbritton
This happens later in process
205
allbritton
Admin/ Application Fees
8 months ago
Replied to allbritton
Pre defined fees- types and amounts (rentable items) pulled from Voyager
204
allbritton
Admin/ Application Fees
8 months ago
Replied to allbritton
How to credit a fee for PR employee who applies (a charge button)
203
allbritton
Admin/ Application Applicants
8 months ago
Replied to allbritton
Include service animals (also corresponding fees based on animals)
202
allbritton
Admin Customers
8 months ago
Replied to allbritton
Property address and market need to be included here...
201
allbritton
Admin Customers
8 months ago
Replied to allbritton
Question about search function and close spellings... need clarifcation
200
allbritton
Admin Customers
8 months ago
Replied to allbritton
Common search by association with property
198
allbritton
Admin Dashboard
8 months ago
Replied to allbritton
Applicant and application management (possibly)
195
kturcotte
Admin Sign In
8 months ago
Replied to kturcotte
Question - is this the same copy for all users?
150
allbritton
Documents
8 months ago
Replied to allbritton
Pending documents label change + Descriptive copy
148
allbritton
Self Tour - Lockbox 2
9 months ago
Replied to allbritton
When and how does this happen? 150 fee
147
allbritton
Self Tour - Active
9 months ago
Replied to allbritton
key missing OR issue with lockbox?
138
allbritton
Self Tour - Active
9 months ago
Replied to trent.magill
After third failed prompt , trigger prompt to have mgr secure home.
146
allbritton
Self Tour - Schedule
9 months ago
Replied to allbritton
How far out are people typically making appointments?
145
allbritton
Self Tour - Payment
9 months ago
Replied to allbritton
.99 does go to rently.
144
allbritton
Self Tour - Payment
9 months ago
Replied to allbritton
Card name? Does this need to validate against previous screen? Name check
validation... if so we need disclaimer text earlier.
143
allbritton
Self Tour - Payment
9 months ago
Replied to allbritton
Contact (TBD Rently/ Call center, other).
131
allbritton
Self Tour - ID Validation
9 months ago
Replied to trent.magill
yes
130
kturcotte
Self Tour - ID capture
9 months ago
Replied to trent.magill
Good catch.
142
jennifer.vinyard
Step 1 -Most Interested
9 months ago
Replied to jennifer.vinyard
Move this to the bottom of the list, above other, since this is a stop in the
journey.
139
trent.magill
Self Tour - Active
9 months ago
Replied to trent.magill
This page is confusing because it is blending messaging for the two types of
lock boxes.
137
trent.magill
Self Tour - Lockbox 1 filled
9 months ago
Replied to trent.magill
Where does this call go to?
136
trent.magill
Self Tour - Confirmation
9 months ago
Replied to trent.magill
When logging back in are which page are they directed to for the Self Tour? Is
it a listing of scheduled tours or an unfinished flow of scheduling a self-tour.
135
trent.magill
Self Tour - Confirmation
9 months ago
Replied to trent.magill
When exiting where does the user get taken back to?
134
trent.magill
Self Tour - Confirmation
9 months ago
Replied to trent.magill
Is there an option to get the link via email?
133
trent.magill
Self Tour - Confirmation
9 months ago
Replied to trent.magill
Need to ensure communication is clear that in order to receive the message the
phone number during registration needs to be a cell number.
132
trent.magill
Self Tour - Schedule
9 months ago
Replied to trent.magill
We will need to verify the length of each showing time slot and how many
appointments can be displayed at any given time. This may be an Erica G.
question.
129
trent.magill
Self Tour - Intro
9 months ago
Replied to trent.magill
Do we have confirmation on if Rently can redirect to the portal if a prospect is
on the Rently website or portal scheduling a tour?
128
kturcotte
SSO Page - Register
9 months ago
Replied to kturcotte
dallbritton Need to update label to read "Mobile Phone Number"
126
lhawkins
Step 1 -Most Interested
9 months ago
Replied to lhawkins
conditional messaging around allowable rental criteria
125
lhawkins
Step 9 - Animals
9 months ago
Replied to lhawkins
have an other criteria here that allows for text entry of pet type
124
lhawkins
Step - 3 Location
9 months ago
Replied to lhawkins
progress team to determine multi-select vs. single-select with search radius
122
trent.magill
Step 1 - Applicants - No proceed
9 months ago
Replied to trent.magill
There should be another cost summary page that outlines all costs and fees which
are applicable to this specific application and home.
121
trent.magill
Step 1 - Applicants - No proceed
9 months ago
Replied to trent.magill
Make sure the overlay is a requirement so proper fee disclosure is made.
120
trent.magill
Step 9 - Income (Income Verification Overlay)
9 months ago
Replied to trent.magill
We will need an additional step that accounts for the applicants who do not want
to do a bank verification.
119
trent.magill
Step 5 - Current Residence
9 months ago
Replied to trent.magill
How does this adjust according to how the primary is filling out the
application. i.e. If primary has sent a link does this go away or if the primary
is filling out the application on behalf of the other resident is that what this
is used for?
118
trent.magill
Step 5 - Current Residence
9 months ago
Replied to trent.magill
Does Country make the additional fields dynamic and change to that countries
address format?
117
trent.magill
Applicants (f) - Completed
9 months ago
Replied to trent.magill
Is there an option to resend if the other applicants do not receive the link or
if the email address needs updated?
116
trent.magill
Step 4 - Applicant Info
9 months ago
Replied to trent.magill
Does this change if the primary chooses to fill out the application on behalf of
a spouse?
115
trent.magill
Step 4 - Applicant Info
9 months ago
Replied to trent.magill
Need to verify that the minimum age requirement is 18 and if it is what happens
when applicant is under 18
114
trent.magill
Step 4 - Applicant Info
9 months ago
Replied to trent.magill
Does this allow for the TIN to be entered versus SSN?
113
trent.magill
Step 3 - Lease Details (HOA Overlay)
9 months ago
Replied to trent.magill
T&C should also be available on the customer dashboard so they can review and
reference at any time.
110
trent.magill
Step 3 - Lease Details
9 months ago
Replied to trent.magill
If a prospect completes their profile prior to applying what date in the date
range would populate here?
80
mcollins
SSO - Profile Builder Prompt
9 months ago
Replied to vagasti
yes, see other comment, please add to scope.
104
mcollins
Profile Builder - Profile Complete
9 months ago
Replied to mcollins
I think we need to add that to the scope. My one copywriter doesn't have
bandwidth so until we have more in house staff I would like to leverage your
help for that.
100
Brian%20Denny
User Closed Profile Builder Prompt
9 months ago
Replied to mcollins
Will do
78
kturcotte
User Flow - Iteration 1
9 months ago
Replied to lhawkins
We are re-working this component so that it's more of an informative tool
re:rent and not a mechanism to capture income.
81
kturcotte
SSO Overlay - Register
9 months ago
Replied to vagasti
Agreed. It will be shown in the UI.
82
kturcotte
SSO Page - Sign In
9 months ago
Replied to vagasti
Agree. We will implement that feature,
83
kturcotte
Dashboard (Profile Incomplete)
9 months ago
Replied to vagasti
We will add a page title.
84
kturcotte
User Closed Profile Builder Prompt
9 months ago
Replied to vagasti
Agree. The microinteraction will make it stand out to the user.
86
kturcotte
SSO Overlay - Register
9 months ago
Replied to vagasti
Got it.
88
kturcotte
Profile Builder - Monthly Price
9 months ago
Replied to vagasti
We reworked this step based on the feedback. We have a good solution to share
with you!
87
kturcotte
Profile Builder - Date
9 months ago
Replied to vagasti
lhawkins Confirming we should add date range to the profile builder component
and the application flow step
89
kturcotte
Profile Builder - Monthly Price
9 months ago
Replied to vagasti
We are re-working this component and will have a new variation to review in our
next UX round.
90
kturcotte
Account Settings - Edit Password (Active)
9 months ago
Replied to vagasti
Agreed. Criteria will be surfaced in VD.
92
kturcotte
SSO Overlay - Sign In
9 months ago
Replied to mcollins
In this scenario, you are already have an account + password therefore you do
not need password criteria on this step.
91
kturcotte
Account Settings - Edit Personal Information (Active)
9 months ago
Replied to vagasti
We will make sure to include this in VD.
101
kturcotte
Saved Homes - Map View
9 months ago
Replied to mcollins
We will leverage the Google API so this is just a representation.
POI is a great idea but might be more realistic for a future phase.
102
kturcotte
Profile Builder - Location (a)
9 months ago
Replied to mcollins
We are simplifying the location's component. It will allow you to select
multiple locations (including neighborhood keywords).
We will not be including "radius or surrounding areas' for Phase 1. We can
consider this for a future phase but the to include both in one step will over
complicate the experience.
95
kturcotte
SSO Overlay - Sign In
9 months ago
Replied to mcollins
Depending on the SSO provider we work with (looking like Okta) they have
pre-defined flows. They are based on best practices and typical design patterns
therefore we don't plan on redesigning that flow. Once our visual design cycle
is complete, we will have a design system that the development team will take
and apply to simple UI flows like this.
97
kturcotte
SSO Page - Register
9 months ago
Replied to mcollins
We need to add text *required on the appropriate fields.
103
kturcotte
Profile Builder - Location (a)
9 months ago
Replied to mcollins
Yes. Neighborhood keywords should also populate in the predictive dropdown
105
kturcotte
Profile Builder - Profile Complete
9 months ago
Replied to mcollins
We will address the "excitement" in VD but ultimately, copy writing would
greatly support the effort.
Brian%20Denny See comment above regarding the rent + X% for additional fees
106
kturcotte
Account Settings - Edit Password (Inactive)
9 months ago
Replied to mcollins
Absolutely. If we use Okta as a 3rd party, we will leverage their recommended
criteria and surface that in VD (visual design).
107
kturcotte
Account Settings - Edit Password (Inactive)
9 months ago
Replied to mcollins
Yes
108
kturcotte
Account Settings - Edit Password (Active)
9 months ago
Replied to mcollins
Yes. We will likely be using Okta and the product has great out-of-the-box flows
that we will leverage for things like forgot/change password. They are not
represented in wires because they are common design patterns and we don't intend
to change them.
99
lhawkins
Dashboard (Profile Complete)
9 months ago
Replied to mcollins
We will have notifications in Phase 1 where those kinds of alerts will live
98
mcollins
Dashboard (Profile Incomplete)
9 months ago
Replied to mcollins
I'd rather have a status bar versus #minutes
96
mcollins
SSO Landing Page
9 months ago
Replied to mcollins
I'd like to see us be more directional, Applicant and Future Resident could
cause confusion so how do we direct them appropriately and not make it look like
there are 3 ways to login to our systems;
Just a thought starter;
Already started an application? Click here to continue.
Want to see your favorites or get recommendations? Click Here
Current residents - click HERE
94
mcollins
SSO Overlay - Register
9 months ago
Replied to mcollins
are we looking for their mobile number? are we asking them to agree to SMS
messaging here? if not maybe we should? Might be future capability we use to
notify them of new homes.
93
mcollins
SSO Overlay - Register
9 months ago
Replied to mcollins
where is value prop? why do I want to register? answer: "so we can send you new
homes in your search areas, notify you if your favorites are leased etc etc,"
not the right copy there but want them to understand the 'why' they should
85
vagasti
Saved Homes - List View
9 months ago
Replied to vagasti
From a business logic standpoint we need to consider if this is new homes that
meet the criteria that just hit the market..
77
lhawkins
User Flow - Iteration 1
9 months ago
Replied to lhawkins
# of bedrooms - not occupants
76
lhawkins
User Flow - Iteration 1
9 months ago
Replied to lhawkins
date range - consider adding flexible dates check box
75
kturcotte
User Flow - Iteration 1
9 months ago
Replied to kturcotte
client wants more flexibility, Range vs single date
75
lhawkins
User Flow - Iteration 1
9 months ago
Replied to lhawkins
radius
56
Brian%20Denny
Saved Homes - List View
9 months ago
Replied to trent.magill
trent.magill (cc: lhawkins ) There are 2 options: 1) Remove all unavailable
homes or 2) Remove all saved homes. You can see them on the Map View
52
trent.magill
Information Architecture - Iteration 1
9 months ago
Replied to trent.magill
This can be removed
51
trent.magill
Information Architecture - Iteration 1
9 months ago
Replied to trent.magill
Does this make it too difficult for current residents to complete simple tasks
like submit a service request or make a payment
50
trent.magill
Desktop Navigation
9 months ago
Replied to trent.magill
Create separate log in paths for residents and applicants.
35
kturcotte
Desktop Navigation
9 months ago
Replied to kturcotte
lhawkins I know we have "Find a Home" in the mobile nav but do we have that
screen within the portal or does it link out to www? Trying to determine if it
makes sense as a nav item. For example, on this screen, you can search without
going through the portal nav. Maybe it's an in page callout/CTA and not a
section?
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